Community service manager jobs in Greater london

About us

National Energy Action (NEA) is the national fuel poverty charity. For over 40 years, we’ve worked across England, Wales and Northern Ireland to ensure everyone can afford to live in a warm, healthy home.

Millions of households across the UK face high energy bills, low incomes and poor energy efficiency. We provide practical support, influence policy and work with partners to tackle fuel poverty and improve lives.

Our values guide everything we do – we make things happen, we put people first and we lead the way. We offer a supportive, rewarding workplace where you can build a meaningful career while making a real difference every day.

The role

We are looking for a motivated and skilled Energy Adviser to support households across London.

You will provide trusted one-to-one energy advice, help clients navigate complex energy issues, deliver group awareness sessions and support NEA’s wider community engagement work. Regular travel across London is required using NEA’s Mobile Advice Centre, so a full current driving licence is essential.

This is an exciting opportunity to:

• Provide one-to-one energy advice and casework support to low-income and vulnerable households.

• Deliver group energy advice sessions and community presentations.

• Support clients referred through NEA’s Energy Advice and Support services.

• Build strong relationships with referral partners and community organisations.

• Maintain accurate client records and contribute to project reporting.

• Support wider NEA programmes and organisational priorities.

Your work will directly improve the health, wellbeing and energy resilience of households most at risk.

What you will need to succeed

You will bring:

• Experience delivering energy advice by telephone, webchat or face-to-face.

• Knowledge of domestic energy efficiency.

• Understanding of the challenges facing vulnerable communities.

• Excellent communication and organisational skills.

• Ability to work independently and manage competing priorities.

• A full current driving licence and confidence travelling across North London.

This is a hybrid role based at NEA’s London office.

Hybrid and home working are subject to appropriate health and safety and GDPR requirements. Applicants must be resident in the UK and have the right to work in the UK. This role is subject to a Standard DBS check.

What we offer

• £29,064 to £34,267 (FTE) per annum (Levels 3–6, Points 12–22), plus £3,300 London weighting where applicable. New appointments will normally start at the beginning of the salary scale.

• 11.5% non-contributory pension.

• 25 days’ annual leave, plus 3 additional Christmas closure days.

• All public holidays.

• Flexible and hybrid working arrangements.

• Enhanced family-friendly policies.

• Employee Assistance Programme.

• Employee benefits platform.

Please note that NEA is not a sponsoring organisation. Applicants must already have the right to work in the UK or be able to obtain this independently.

CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.

NEA is an equal opportunities employer. We welcome applications from everyone with the skills and experience to help us tackle fuel poverty.

Our Charity: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

About the role: 

This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities, to Carers through one-to-one appointments, case work, and group facilitation. 

Key Responsibilities Include: 

• Providing advice and advocacy on welfare benefits and housing. Minimum of 3 days a week.

• Providing information, support and advocacy to Carers of people with Learning Disabilities. 

• Facilitation of the Learning Disability Carers Peer Support Group. 

• Recording and maintaining accurate case records, adhering to AQS standards.

• Managing your own case load. 

Essential Requirements Include: 

• Experience of, or ability to provide one-to-one support, information, advocacy and advice, including welfare benefits. 

• Experience of or ability to facilitate peer support groups in person and online. 

• Ability to deliver training and information sessions. 

• Strong listening and questioning skills. 

• Ability and commitment to work on own initiative and as part of a team.

• The ability to balance and prioritise a busy and varied workload. 

• Developed IT skills with experience using Microsoft packages. 

• Clear verbal and written communication skills in English. 

Please see the job description and person specification for a full list of responsibilities and requirements.

Benefits of working for Wandsworth Carers’ Centre: 

• Hybrid on completion of induction period with a minimum 60% office based

• Friendly team and working environment 

• Annual leave starts at 31 days increasing to 36 days plus bank holidays

• Contributory company pension, 

• Ongoing training and development opportunities

• Employee assistance program offreing 24/7 support

If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you! 

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

o you want to design something truly transformative for young people across the UK? 

We’re looking for a passionate, creative, and purpose-driven Design Lead to shape and deliver a bold new mentoring initiative at The King’s Trust; one that will inspire businesses, communities, and volunteers to come together and support young people to thrive. 

In this pivotal role, you’ll lead the design, pilot and launch of a suite of mentoring offers that will reach young people across the UK. This includes developing innovative approaches such as in-school experiences, digital micro-mentoring, and enhanced mentoring pathways. Your work will directly influence how young people access support, build confidence, and unlock their future. 

You’ll bring deep expertise in user-centred design and a relentless focus on what works for young people. Using insight, research, and creativity, you’ll design experiences that are engaging, scalable, and impactful - while ensuring they resonate with partners, funders, and communities across the UK. 

Collaboration will be at the heart of what you do. You’ll work alongside delivery teams, young people, employers, and supporters to co-create solutions that reflect real needs and real ambition. At the same time, you’ll lead from the front - setting direction, driving delivery, and championing innovation across a complex and high-profile programme. 

If you’re excited by the challenge of creating something new, motivated by making a measurable difference, and ready to lead design that changes lives, we’d love to hear from you. 

ABOUT THE ROLE
We are looking for an experienced Communications and Marketing Manager with excellent organisational
skills to develop, implement and manage effective communication strategies for a charity based in the
healthcare sector, with a national and local reach across the UK and Ireland.

You’ll have demonstrable experience in planning and implementing different communications strategies
across a range of marketing channels to help us grow our organisational profile, uphold our vision
and values, while extending our reach across the sector to support growth and awareness among the
community we support.

As part of the daily management of the charity’s communications and marketing needs, you’ll work with colleagues and volunteers to raise awareness maximise awareness of our support model, support the organisation through attendance of national and local events and be part of a team representing the charity at key exhibitions during the year requiring you to be away overnight for up to 3 or 4 nights at a time (depending upon location) – approximately 3-4 times per year. Further information will be available to candidates taken forward for interview.

You will be integral to our communications and marketing approach, collaborating with colleagues who manage our social media and published communications (e.g. member magazine). Above all you are someone who fosters an organisation wide approach working with, mentoring and supporting colleagues to ensure a planned, structured and collaborative approach to our communications and marketing planning.
The ideal candidate must have a proven track record in managing communications, producing effective content and campaigns across a range of channels (print, digital, online) for at least TWO years, ideally bringing additional experience from within the charity sector.

The role is primarily remote and the successful applicant can work from a location of their choice (subject to representing the charity at key meetings, internal meetings and exhibitions throughout the year). The role holder will make optimum use of video conferencing and online collaboration tools to work as part of a wider communications team so the team feels connected and engaged in its approach.

Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) with successful candidates going through to a second round. Second round interviews will be face-to-face interview (with advance notice). Successful candidates will, in advance of the second round, be given a short working brief and asked to present their campaign ideas at interview together with past examples of their work.

UK travel within the role is expected with the charity reimbursing reasonable travel costs where agreed up front and on behalf of the charity.

KEY RESPONSIBILITIES

• Plan, execute and monitor a value-driven, measurable communications and marketing strategy across our print, digital and internal channels in accordance with the direction of the Board
• Demonstrable experience developing, collaborating and managing multi-channel campaigns as part of the overall strategy measuring their effectiveness, adapting to change, where necessary, as part  of the wider communications approach (digital, print)
• Develop engaging, accessible and audience-focused content to build trust and a relationship with  our target audience
• Excellent organisational skills to manage small projects, ensuring timely delivery and execution  supporting risk identification and mitigation
• Upholding brand and culture in everything you do
• Collaborate with colleagues to support organisation and management of charity events
• Oversee the communications and marketing direction of the charity to ensure consistency in approach across all channels
• Build and maintain relationship with journalists and oversee other PR opportunities
• Develop and nurture strategic partnerships with key individuals, stakeholders, and community voices, building strong working relationships that support authentic storytelling and enhance the charity’s impact
• Ensure all content in accessible, inclusive and aligns to our brand and identity
• Budget management with strong planning to meet upcoming deliverables and identifying areas where  financial savings can be made to maximise charity resources
• Produce meaningful management information at key times
  • Monthly senior management reporting
  • Quarterly Board reporting
  • Annual reports (authoring and collaborating from external sources)

PERSON SPECIFICATION

Essential Experience

• At least two years experience in a Communications/Marketing Management role
• Experience in developing and implementing communications and marketing strategies, ideally within the not-for-profit sector, across a wide range of marketing channels
• PR experience and media liaison
• Communications planning and forward thinking
• Brand management
• Team player/Mentor
• Campaign management to raise the organisational profile and advocate for people 
• Working with third party stakeholders to manage exhibition attendance, organise events and more generally any services provided to/purchased by the charity
• Working with and maintaining effective stakeholder relationships including our trustees, staff, volunteers and external medical professionals
• Demonstrable experience of online and digital marketing platforms to promote the charity, raise awareness and support our target audience
• A strong working knowledge of social media platforms, although we have a dedicated social media manager undertaking the role that you will collaborate with
• Familiarity with UK data protection regulation

Desirable Experience

• Knowledge and experience of SEO
• Budgetary management
• Experience in social media moderation
• Experience in creative tools (Canva, Adobe products) and digital marketing platforms
• Podcasts or similar digital content
• Experience of working on sensitive content
• Experience across the not-for-profit sector
• Ambassador management

SKILLS AND QUALITIES

• Creative, proactive and confident in your approach achieving outcomes in a timely manner and within budget
• Excellent interpersonal skills with ability to build strong working relationships
• Adaptable, flexible and committed to our charitable aims and values
• Strong time management skills

APPLICATION SUBMISSION

To apply, please submit:

1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)

Interviews will be two-stage for successful candidates. Initial interviews will be held via video  conferencing (such as Zoom) discussing previous experience and role fit with successful candidates  going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour  for this stage.

Second round interviews are expected to be in in-person in a central location - advance notice will  be given and the charity will reimburse reasonable travel expenses, approved in advance. Successful  candidates will, in advance of the second round, be given a short brief and asked to present their campaign ideas from a charity working example at the interview. This should be available to us at least 48 hours prior to interview to allow us time to review.

Additionally second stage applicants will be asked to provide examples of their own work, at least  48hrs prior to the interview. You should be comfortable sharing past content that you have created  previously which will be treated with the strictest confidence. Please allow up to 1.5 hours for this second stage.

Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.

While IA recognises the value of AI technology in the current climate, IA reserves the right to  ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.

Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process.

Help us achieve our vision that fewer people die by suicide.

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Every gift in a Will and every donation made in memory of a loved one helps ensure Samaritans can continue to be there for people when they need us most. We're looking for an organised, compassionate and proactive Fundraising Assistant to join our Legacy & In Memory Team and play a vital role in ensuring our supporters receive exceptional stewardship throughout their journey with Samaritans.

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This is a varied and rewarding role where you'll be working closely with colleagues, volunteers and supporters and help build meaningful relationships while managing important data and administrative processes that underpin our legacy and in-memory fundraising programme.

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Whether you already have experience in fundraising, marketing or supporter care, or you're looking to develop your skills in these areas, this is an exciting opportunity to make a genuine difference while building your career with a charity that saves lives every day. If you're a confident communicator with great attention to detail and a passion for delivering excellent supporter experiences, we'd love to hear from you.

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Contract terms:

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• £16,800 - £18,000 (£28,000 - £30,000 FTE) per annum, plus benefits
• Permanent
• 21 hours per week (part-time)
• We are passionate about flexible working, talk to us about your preferences
• Hybrid, linked to our Ewell (Surrey) office
• We value meeting in person and working collaboratively. We work in person around 2 days or more per month
• 28 days annual leave, plus bank holidays (pro-rata)

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What you'll be doing:

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• Supporting with the development of campaigns and appeals.
• Assisting the delivery of inspiring supporter journeys for individual supporters, including thanking and stewardship processes.
• Coordinating supporter communications and follow data processes to support the programme and ensure consistency.
• Coordinating team financial procedures.

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What you’ll bring:

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• Great communication and organisational skills
• Confidence using IT software including Microsoft Office.
• Experience of serving customers and/or supporters.
• Experience using Customer Relationship Management (CRM) databases and managing financial processes would be beneficial, but training will be provided.
• Knowledge of any of the following areas would be beneficial but training will be provided: fundraising, marketing, gifts in wills and in-memory giving.

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For full details, please see the Job Description and Person Specification

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Why Samaritans?

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At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.

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We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.

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We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.

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Apply now

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If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV. If you require adjustments at any stage of the recruitment process, please let us know.

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Applications close: 09:00am on 23rd July 2026

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Online Interviews: w/c 3rd August

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At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar. 

We are currently looking for a full-time Social Prescriber / Link Worker
£31,713 pa (for 37.5 hours per week)

Fixed-term until March 2027-Possible extension
 

About Age UK Lambeth

We support older people in Lambeth to live enriched, productive and purposeful lives: challenging the stigma of ageing, reducing social isolation and ensuring they get the right support at the right time. We are kind, person-centred and outcome-focused - finding solutions that work by listening, being flexible and including older people in delivering services. 

What you’ll be doing? 

You will be part of the MYcommunity Linkworkers team. You’ll be responsible for:

• Provide personalised brief intervention and social prescribing support to individuals, their families and carers.

• Meet clients on a one-to-one basis, making home visits where appropriate and allowing clients the time and space to discuss ‘what matters to me’.

• Provide person-centred support to enable clients to identify their health and wellbeing needs and goals. Co-produce support plans with clients to discuss what’s important, where they would like to be in the future and how we can support them to achieve this. 

• Manage and prioritise a caseload to ensure clients' needs, priorities and urgent support are met.

• MYcommunity Lambeth works in partnership with a large number of statutory and community services and organisations across the borough. You will link clients with appropriate services to meet their needs. It is vital to have a strong understanding of when it is necessary to refer someone back to health care professionals/ agencies when the client’s needs are beyond the scope of the MYcommunity team.

What you need to bring

Essential criteria:

• Previous social prescribing experience.

• Able to write compelling communications to advocate for your clients. 

• Able to work collaboratively with a wide range of stakeholders.

• Able to analyse data and create engaging reports.

Desirable criteria:

• Previous experience working in/or in partnership with the NHS.

What you’ll benefit from

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff culture with kindness at its heart

Philanthropy & Alumni Engagement (P&A) raises philanthropic funds in support of King’s College London and engages with the university’s worldwide alumni community. We are proud to enable the work of colleagues across the university and its health partners, helping them serve society through world-leading education, research and healthcare. Our activity includes a partnership with the Maudsley Charity in support of children’s mental health and initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.  

​​We are entering an exciting period as a team. Our work is identified as a key enabler of the new King’s Strategy 2030, with associated ambitions that include preparing for our next major philanthropic and engagement campaign. This will accelerate and energise our work in support of the University’s mission to be ‘in service to society through academic excellence’ – be that through exceptional, impact-led research; ensuring our students are supported to thrive during their time at King’s and beyond; or by helping the university to invest over the long-term into its people, ideas and infrastructure. We plan to deepen and scale engagement with our global alumni community, donors and other supporters, mobilising them behind these shared priorities. We are strongly values-driven with a focus on sustaining a strong and supportive culture, which we see as key to creating a successful team that can realise these ambitions.

​More on King’s College London    

​​For almost 200 years, King’s has been a place where ideas turn into action. From revealing the structure of DNA to reimagining nursing, from advances in medicine, law and the study of war and peace to shaping culture and public debate, our work has always been guided by a belief that knowledge should serve society. Over our history, King’s has been home to 14 Nobel Prize winners, and to scholars whose ideas and leadership have shaped thinking, policy and practice around the world. King’s has always been a place where knowledge is put to work for the benefit of others. King’s College London is a world-renowned university that delivers exceptional education and world-leading research. We're committed to creating positive and sustainable change in our local and global communities through outstanding education, impactful research, and genuine service to society.

King’s Strategy 2030 sets out how we take that purpose forward, with four key priorities including student success in and beyond university, investment in research and education excellence that responds to the changing world, fostering innovation and entrepreneurship, and delivering sustainable finances for a secure future.

About the role

We are looking for an exceptional individual fundraiser to join the Philanthropy team at King’s College London, leading on fundraising for The Dickson Poon School of Law.

This role will be responsible for managing a portfolio of major gift prospects, securing and stewarding significant philanthropic gifts at the £50k to £5 million gift level, supporting senior stakeholders with their fundraising efforts, and championing the work and priorities of King’s and the Dickson Poon School of Law.

The team will play a crucial role in the delivery of the University’s ambition to significantly scale philanthropic income for faculties, as we prepare to launch our next major fundraising campaign in 2027 and mark the university’s bicentenary in 2029.

We will build on our already successful fundraising to achieve ambitious new goals for philanthropy – creating strong partnerships across campus and with donors, to realise shared priorities and deliver strategic impact.

The successful candidate will work collaboratively with academic and professional service colleagues across King’s to secure significant philanthropic income to support student outcomes and drive world-leading teaching and research.

We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.

The Dickson Poon School of Law, King’s College London is one of the oldest law schools in England. The School’s research and teaching address some of the most pressing questions of our time relating to equality and human rights, the legal implications of climate change, globalisation, international relations, trade, competition and global finance, to name but a few. Members of The Dickson Poon School of Law advise governments, serve on commissions and public bodies and are seconded to national and international organisations, helping to shape policy and practice nationally and internationally.

This is a full time (35 hours per week), and you will be offered an indefinite contract. P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. A proven track-record of cultivating, securing, and stewarding five- and ideally six-figure gifts

2. Experience of qualifying and cultivating new philanthropic relationships.

3. Ability to develop and maintain key relationships with senior internal stakeholders.

4. Proven interpersonal and communication skills (written and verbal).

5. Ability to plan strategically and implement those plans.

6. The ability to negotiate throughout a large, complex environment with multi-dimensional points of view.

7. Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives and income.

8. An understanding of the philanthropic landscape and what would motivate a prospect to give to King’s.

Desirable criteria

1. Major gifts fundraising experience in law

Find out more and apply.

Closing date: 12 July 202

The Difference is seeking a Director of Engagement and School Partnerships to grow our traded relationships with schools and sector partners, and build the systems and team to deepen impact at scale.

This senior role ensures partnerships, delivery and learning work as one coherent cycle from first contact to long-term partnership.

Key Responsibilities

• Grow traded relationships : build and convert a pipeline of trusts and LAs into our programmes
• Build a sequenced pipeline :turn engagements from press and events into a journey towards deeper work
• Design the partner journey :map and improve from first contact through onboarding and renewal
• Develop CRM and systems :track relationships and income with discipline
• Org-wide leadership :senior ambassador and leadership team member

About The Difference Every day, 5,500 children are suspended from England's schools, doubling their NEET likelihood by 24. The Difference tackles this through whole school inclusion  training leaders, researching what works and turning insights into policy. Our vision: lost learning falling nationally by 2030.

About You: Essential

• Shared values and commitment to the children most affected by lost learning
• Credibility with schools, trusts and local authorities
• Experience designing end-to-end partner journeys
• Hitting income targets while staying honest about quality
• Knowledge of school improvement or inclusion to work with programme experts
• Building routines that help a team deliver consistently
• CRM or pipeline experience to drive decisions
• Managing relationships :expectations, risks and progression
• Strategic judgement :balancing delivery against long-term value
• Managing people and building a culture of clarity, care and accountability
• Critical friend in a senior team

Desired

• Background in partnerships, engagement, account management or business development
• Experience scaling a programme while protecting quality
• Experience building business cases for school-sector audiences
• Experience designing renewal or progression models
• Experience with schools, trusts, LAs or education charities
• Insight into children affected by exclusion, poverty or SEN

Please see the attached Job Description for full details. We are committed to building a diverse team and encourage applications from under-represented groups. All applications assessed with names and protected characteristics redacted.

Do your best work, for the right reasons.

We’re looking for an experienced partnerships manager to play a key role in driving Oak's growth and impact by increasing adoption of its resources across schools and Multi Academy Trusts. This is a highly collaborative role, combining strong education sector insight with a proactive, target-driven approach to partnership development.

You will work with colleagues across the organisation to generate and qualify opportunities through events, networks, referrals, and outreach, building a focused pipeline aligned to shared priorities. Through structured discovery conversations, you’ll develop a clear understanding of school needs, readiness, and strategic fit, helping shape how we engage and support partners.

You will assess and triage opportunities against agreed criteria, working closely with subject and curriculum leads to prioritise those with the greatest potential for impact and influence, and to determine where we focus our efforts.

Alongside this, you’ll build trusted relationships with educators, growing a network of 'champion' schools that support peer learning and community engagement.

You’ll maintain clear pipeline visibility through accurate CRM management and data-led insight, using this to inform decisions and drive continuous improvement. Working cross-functionally, you’ll share learnings from the field to influence messaging, product development, and how Oak delivers for schools.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

• Investors in People Gold - through external accreditation and colleague feedback

�� What You’ll Be Doing

• Lead the continuous improvement of lead nurture processes, including events, networks, referrals and targeted outreach, aligned to the go-to-market strategy.

• Run structured first conversations, assess readiness, tier opportunities, and maintain accurate CRM records within an active partnerships pipeline.

• Build and nurture relationships with user schools to develop Oak champions, and organise in-person and online community events (e.g. webinars, group INSET, local cluster meetings), including representing Oak at relevant in-person events and school visits.

• As a member of the Oak Team, contribute to the planning and culture of the organisation.

• Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required.

• Deputise for the Partnerships Lead and take on other general responsibilities as required.

�� What We’re Looking For

• 3+ years of experience managing direct relationships with schools and/or Multi Academy Trusts.

• Experience leading structured conversations with decision-makers to conversion in a business or product context.

• Strong organisational skills and CRM discipline.

• Practical understanding of product/service adoption processes in schools.

• Motivated by long-term adoption and impact.

The successful candidate will have a desire to contribute in all areas to ensure Oak is successful. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution, which can be varied as you choose). Please note this is a workplace pension rather than the Teachers’ Pension Scheme.

• A 36-hour working week (not tied to term-time patterns or school-day hours), with half-days on Fridays or every other Friday off.

• Remote working (with some in-person visits, including representing Oak at relevant in-person events and school visits) — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person whole Oak offsites to collaborate, connect, and have fun (with other occasional team events in person)

• A culture that genuinely supports flexibility, autonomy, and trust

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process.

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).

If you are shortlisted, we’ll invite you to the next stage, which will consist of a remote interview conducted over Zoom.

We love giving feedback, so at the end of the application process, we'll share how well you performed.

We aim to begin interviews in the week commencing 20 July 2026.

We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.

We are an equal opportunities employer.

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Context and Background

The NSPCC’s mission is to end cruelty to children by fighting for every childhood. To carry out its charitable work the NSPCC relies on the fundraising support of people across the UK for 90% of it’s income. Within fundraising our aim is to provide maximum resources for the NSPCC. We aim to provide the best possible supporter experience, building long-term relationships to create an experience which is different, better and more rewarding than that of supporting any other charity.

The Associate Head of Mass Participation Fundraising is a member of the Supporter Led Fundraising Leadership Team and the Philanthropy & Partnerships Department. The role contributes to the overall leadership and management of the team and department as well as implementing the fundraising plans and strategies for the Engagement & Fundraising Directorate.

Mass Participation Fundraising is an important component in the NSPCC’s Engagement and Fundraising strategy. The post holder will lead and develop a first-class team to develop our portfolio, engaging and deepening the relationship with participants into long-term supporters and optimising the fundraising income they generate.

A key element of the role is to provide leadership across a diverse team, which includes Third Party Events, DIY fundraising and Schools Fundraising. The role will work collaboratively across all departments to build the best possible supporter relationships to generate income and promote key organisational messages to external audiences.

Job purpose

To deliver effective fundraising activities from a mass participation portfolio of diverse products, events and opportunities. To manage relationships with suppliers and agencies, while providing leadership and management to fundraising staff within the Mass Participation Fundraising team. Continually refreshing, improving and growing the portfolio, facilitating increased income generation across all teams.

• To have accountability and responsibility for the budgetary performance of three core Mass Participation income generation streams (Third Party Events, DIY Fundraising, and Schools Fundraising)

• To form and deliver the strategy of acquisition, stewardship and retention of mass participants

• To identify synergies and best practice across similar operations within and beyond Engagement & Fundraising, applying principles of Supporter Centricity across participants and their connected supporters

• To take a lead role in working effectively with other teams and departments to maximise the recruitment of supporters and their fundraising to deliver income for children

• To lead, manage and develop the Mass Participation Fundraising team in line with our values and behaviours

Key relationships - Internal

• Reports to the Head of Supporter Led Fundraising

• A member of the Supporter Led Fundraising Leadership Team

• Line manages team leaders of Third Party Events, DIY Fundraising and Schools Fundraising teams and the Senior Marketing Officer

• Works closely with other teams within the Engagement & Fundraising Directorate operating nationally and locally to develop supporters, potential supporters and business projects

• Works closely with colleagues in other directorates to inform, support and manage fundraising activity and use relevant management information to maximise the impact of fundraising activities - such as Data, Tech and communications.

Key relationships - External

• Peers within the local and national fundraising sector

• Professionals/trade bodies/organisations that are the forefront of mass participation and supporter acquisition

• Marketing agencies and creative suppliers

Main duties and responsibilities

• To work with Head of Supporter Led Fundraising to develop ambitious strategies and business plans to optimise and grow income

• To guide and direct the implementation of agreed strategies including influencing the plans and activities across other fundraising audience streams

• To develop, deliver and be accountable for teams' annual budgets through monitoring, managing and reforecasting financial performance, ensuring that contingency plans are in place as required

• To guide and direct efficient acquisition strategies across Third Party Events, DIY Fundraising and Schools Fundraising and ensure all supporters are onboarded to the organisation appropriately, supporting retention.

• To seek and commission insight of sector-wide fundraising opportunities through a range of markets and/or supporter groups, to inform the team strategies

• To be accountable for the management of agency relationships and core suppliers that are key to the delivery of income growth and supporter satisfaction

• Within the Supporter Centricity framework, promote and prioritise lead sharing across fundraising, ensuring supporters follow the best supporter journey, establishing Mass Participation as a core route for new supporter acquisition

• To work with other functions, such as Children's Services, Technology and Communications to optimise compelling propositions, messaging within effectively delivered supporter journeys

• To foster an innovative culture within the team to generate increased income though incremental changes in pre-existing products or new product development.

• To recruit, train, develop and manage staff in line with NSPCC policies and practice including regular team meetings and regular performance reviews, coaching and mentoring staff to achieve high performance, growth and personal development

• To participate in Engagement & Fundraising or cross-directorate projects as required

Responsibilities for all Staff within the Income Generation Directorate

• A commitment to safeguard and promote the welfare of children, young people and adults at risk.

• To be responsible for updating databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up-to-date and accurate.

• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC's development of fundraising activities.

• To maintain an awareness of own and others' Health and Safety and comply with the NSPCC's Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news and also ensuring that the fundraising teams do likewise.

Person specification

1. Experience of leadership to successfully drive income growth from event participation, DIY or schools fundraising either in the commercial or charity sector

2. Skilled in strategic planning and development to find new ways to drive growth in an established market

3. Strong written and verbal communication skills to effectively share complex information, propositions and business cases

4. Substantial experience of budgetary management and financial planning

5. Understanding of acquisition marketing strategies and integrated marketing planning approach.

6. Leadership and management experience of a diverse and geographically dispersed team to deliver results, with a commitment to Equality, Diversity and Inclusion

7. An ability to influence, empower, support and develop those who work with and for them

8. Experience in managing strategic relationships with suppliers, such as creative agency providers including the management of SLA's and performance measures, ensuring sustained high level of performance

9. Experience of presenting to and influencing senior stakeholders and external audiences

10. Willingness to work flexibly to changing deadlines and demands and the ability to travel to support the delivery of our event portfolio.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

We are now recruiting the team that will deliver Crisis at Christmas 2026/27. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.

Contract: Fixed Term parental leave cover contract – starting in Aug/Sept 2026 and ending on Feb 26th, 2027

Hours: 35 hours per week however some evening, weekend and bank holiday work will be required. TOIL can be accrued and taken as leave in line with Crisis’ TOIL policy.

Location: Canning Town Warehouse, E16 4ES - three days per week onsite. Additional days and locations across London will be required during the Christmas period when our sites are operational.

About the role

We are looking for someone to manage our catering, healthcare and guest welfare services for this year’s Crisis at Christmas. These services offer a diverse opportunity to grow and expand your knowledge in different areas whilst using project management and volunteer management skills to ensure they are delivered in a safe and effective way for our guests. The role requires an ability to recruit, train and manage your own teams of volunteers at the same time as maintaining professional partnership relationships to ensure we can put on a diverse programme of services for our guests.

About you

To be successful in this role you will have…

• Experience recruiting or managing volunteers (essential) as well experience managing or supporting staff (desirable).
• Experience managing relationships with partnership organisations.
• Experience working in the homelessness sector or similar social work settings either directly working with vulnerable adults or to provide services for them.
• Excellent spoken and written skills to communicate effectively and confidently with a wide range of audiences.
• Ability to prioritise tasks and work to tight deadlines in ambiguous or challenging situations.
• Experience of customer service and ability to deal with high volumes of enquiries via phone and email in a professional and friendly manner.
• Be able to work over the Christmas period.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 12 July 2026 23:59

Interview process: Competency-based interview + written task

Interview date and location: Wednesday 22 July 2026 at Canning Town warehouse, E16 4ES

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Administrative Officer

Location: Ilford Redbridge IG1
Salary: £15 per hour
Contract:  Part-time – 12 months contract with possibility to renew
Reporting to: Operations Manager / Director

Join Our Team and Help Empower Women

Are you a highly organised administrator who is passionate about making a difference in the lives of women and their communities?

We are looking for an enthusiastic and proactive Administrative Officer to join our growing team. This is an exciting opportunity to play a vital role in supporting the smooth day-to-day running of our women’s support group while contributing to programmes and services that empower women, reduce inequalities, and strengthen communities.

As an Administrative Officer, you will provide essential administrative, operational, and programme support, helping ensure that our services are delivered efficiently and effectively.

About Us

Adanna Women’s Support Group is committed to supporting, empowering, and advocating for women from diverse backgrounds. Through our programmes, events, training, and community engagement activities, we help minority ethnic women build confidence, develop skills, improve wellbeing, and access opportunities.

Our work is driven by compassion, inclusion, and a commitment to creating positive social change.

About the Role

This varied and rewarding role will see you supporting a range of administrative, operational, and communication activities across the organisation.

You will be responsible for maintaining records, coordinating meetings, supporting programme delivery, responding to enquiries, assisting with event administration, and helping to ensure our team, volunteers, and beneficiaries receive excellent support.

No two days are the same, making this role ideal for someone who enjoys variety, takes initiative, and thrives in a small but busy environment.

Key Responsibilities

Administration & Operations

• Provide day-to-day administrative support across the organisation.
• Maintain accurate databases, records, and filing systems.
• Manage incoming emails, telephone calls, and enquiries.
• Coordinate meetings, appointments, and diaries.
• Prepare documents, reports, correspondence, and meeting minutes.

Programme & Event Support

• Support the administration of programmes, workshops, and community activities.
• Assist with event planning and logistics.
• Maintain participant records and programme documentation.
• Support outreach and engagement activities. E.g. volunteer fairs

Stakeholder & Volunteer Support

• Respond to enquiries from beneficiaries, volunteers, partners, and community organisations.
• Support volunteer onboarding and record management.
• Assist with staff meetings, training sessions, and organisational activities.

About You

We are looking for someone who is:

• Highly organised with excellent attention to detail.
• Able to manage multiple tasks and priorities effectively.
• A confident communicator with strong written and verbal skills.
• Comfortable using Microsoft Office 365 and sharepoint.
• Professional, reliable, and able to maintain confidentiality.
• Passionate about supporting women and promoting equality.
• Flexible and adaptable in your approach to work

Essential Requirements

• Experience in an administrative, office support, or coordination role.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a small team.
• Good IT and database management skills.

Desirable Requirements

• Experience working within the charity, voluntary, or community sector.
• Experience supporting events, workshops, or community programmes.
• Knowledge of safeguarding practices.
• Experience using CRM or client database systems.
• Language fluency particularly South Asian languages

Why Work With Us?

• Opportunity to make a real difference in the lives of women and families.
• Be part of a small but supportive and inclusive team.
• Flexible working arrangements where possible.
• Opportunities for learning, development, and progression.
• Meaningful work within a respected community organisation.

Safeguarding

AWSG is committed to safeguarding and promoting the welfare of women, children, and vulnerable adults. Successful applicants will be expected to share this commitment and will be subject to appropriate background checks.

Equality, Diversity & Inclusion

We are committed to building a diverse workforce and creating an inclusive environment where everyone feels valued and respected. We welcome applications from people of all backgrounds, communities, and experiences.

Note on Equality: Adanna Women’s Support group is an equal opportunities employer. Due to the nature of our work and the vulnerable women we support, this post may be subject to an Occupational Requirement under the Equality Act 2010.

How to Apply

Please submit:

• An up-to-date CV
• A supporting statement (maximum two pages) outlining how your skills and experience meet the requirements of the role

Closing Date: rolling recruitment – the applications window will close once a suitable candidate is found

We reserve the right to close this vacancy early if we receive a high volume of applications.

We look forward to hearing from you.

The Senior Seafood Program Manager works closely with our funder and implementation partner,

Humanity United, acting as a strategic thought partner to advance our shared goals. The role will hold overall responsibility for management of the portf

olio including program and strategy development, budgeting, monitoring and reporting and grant-making.

The role holder will represent the Freedom Fund at high level sectoral events; engaging with a wide range of stakeholders related to the program, building connections that advance our shared priorities.

This role is a fixed term contract, aligned to our next phase of funding partnership with Humanity United for the Asia Pacific seafood program.  The position is expected to commence in September 2026 and continue through to December 2028, with the possibility of an extension.

Interview process: 2 stage interview process: week commencing  14th August 2026
Please see the job description for all details.

Internal title: Executive and Governance Administrator

Location: Home (most meetings are online and we are largely a remote working organisation, however travel will be expected to central events at  least 1-2 times a year which will be paid for by the charity)

Salary: £34,453 Full Time

Hours: 35 per week (full time)

Closing Date: Sunday 19 July - 23.30

Contract: Permanent

About the role

This is a key support role at the heart of Housing Justice, providing high-quality, proactive and highly organised executive support to the CEO and senior leadership team in a fast-moving national charity environment. The postholder plays a critical role in enabling the CEO and Directors to operate effectively, requiring excellent diary management, strong judgement, discretion, and the ability to manage competing priorities and anticipate organisational needs. The role also involves coordinating meetings end-to-end, ensuring they are well-structured and outcome-focused, including preparing agendas, capturing accurate notes, maintaining action logs, and proactively following up to ensure timely completion.

About you

We are looking for someone with:

· Significant experience supporting senior leaders in a PA, Executive Assistant, or equivalent role

· Experience managing complex diaries across multiple senior stakeholders

· Experience of agenda setting and action tracking for a variety of senior management and trustee meetings

· Experience working in a fast paced, often changing environment

About us

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.