Community support workers jobs

We are wanting to recruit a motivated and experienced support and recovery worker to support homeless and vulnerable guests at our daily drop-in, and in Hope House - our 4 bed supported house 

Responsibilities

Our support workers both work with guests in both Drop-in and in Hope House, but each takes a lead responsibility in one or the other of these projects. This post holder leads on the housing management responsibilities for Hope House.

Drop-in responsibilities :

· Welcome and assess first time guests, identifying priority needs.

· Signpost and support guests to access key statutory and voluntary services, especially housing, benefits, homelessness services etc

· Provide practical support and advice to guests , for example with helping with forms, bill enquiries, budgeting .

Hope House responsibilities

- Vet the suitability of potential residents and support them with their transition in/out of Hope House

· Hold weekly individual support sessions with residents

· Ensure tailored support plans (using Homeless Outcomes Star) are in place for each resident

· Identify “next step” housing options for residents and work with the residents to access these.

Oversee the safe and efficient running of Hope House, taking into account any relevant Supported Housing/ HMO specific requirements.

About the role

We are looking for someone to join our service at South Camden Mental health Accommodation services as a Support Worker (known internally as a Project Worker). Across our service, we support people in High and low support accommodation who have a mental health diagnosis and other complex needs. We are committed to working with a Recovery Based Approach and supporting people to meet their individual needs. 

Current Vacancies:

South Camden Mental Health Service:  rota-based covering early (8am - 4pm),  and late (2.15pm-10.15pm) shifts, plus weekends and bank holidays on rotation. 

What you'll be doing

In the role of Project Worker, you will support clients on their journey toward increased independence. You will manage a caseload of residents, helping them develop the skills and confidence required to move on to appropriate longer‑term or independent accommodation. The role focuses on empowering residents to build on their strengths, develop practical life skills, and maintain independence in the community.

About You 

Above all, you will have a genuine desire to support people to transform their lives. If you have a good understanding of the complex issues faced by homeless people; personal experience of homelessness yourself and some experience of supporting vulnerable people through a process of change, we encourage you to apply.  

You'll also need good interpersonal and listening skills; patience and resilience. We will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way. 

Why join us? 

• Support clients to achieve personal goals and independence 

• Deliver practical, person-centred support 

• Be part of a committed, inclusive team 

• Receive full training and development opportunities 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

Applicants will be considered for all vacancies that are a suitable match with their skills and experience. However, if you do have a specific preference for location, please state this on your supporting statement. 

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 18th May 2026

Interview and assessments on: 3rd / 4th June 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

About the role:

Join us at Single Homeless Project (SHP) as part of our Lewisham Vulnerable Adults Accommodation Service (LVAAS), delivering accommodation-based support across our properties in Brockley and New Cross. This is hands-on, day-to-day work alongside people experiencing homelessness and multiple disadvantage, where no two days are the same. You’ll build real relationships with clients, supporting them to stabilise, develop life skills and move towards greater independence, while navigating the challenges that can come with housing, health and wider support needs.

As a Project Worker, you’ll be at the centre of the service; working closely with colleagues and partner agencies to coordinate support that genuinely moves people forward. Alongside your client work, you’ll play a key role in keeping the service running safely and smoothly, from maintaining a secure, welcoming environment to staying on top of health and fire safety standards across the properties.

At SHP, this role is a starting point for growth. You’ll gain exposure to complex work, build confidence in your practice and be supported to develop your career in a way that works for you. If you’re looking for a role where you can make a tangible difference every day while growing your skills, you’ll find that here.

About you:

• You build trust quickly and genuinely, working alongside people experiencing homelessness and multiple disadvantage with warmth, consistency and clear boundaries
• You stay calm and practical in busy or challenging moments, able to balance competing demands without losing sight of what matters for clients
• You’re confident working in a property-based service, taking responsibility for creating a safe, well-run environment for both clients and colleagues
• You work well with others, whether that’s your immediate team or external partners, and know how to keep things moving forward
• You’re open to learning, reflective in your approach and motivated to grow your skills in a role that will stretch you

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Applications will be reviewed and suitable applicants invited to interview online via Microsoft Teams as applications are received. We reserve the right to close the advert as soon as a suitable candidate is identified, therefore please submit your application as soon as possible to be considered. 

A second stage interview will be arranged for suitable candidates in service in Lewisham. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Somewhere in West Africa, a mission worker is sitting with a question about their monthly budget. In South Asia, another is preparing to extend their service and needs to understand what that means financially. Every one of our mission workers, serving in around 25 countries, depends on someone back home who understands their situation, knows their name, and helps them navigate the financial realities of life serving in mission.

We’re looking for someone who brings both financial competence and genuine warmth – someone who can manage budgets and reconciliations with accuracy, but who also understands that behind every spreadsheet is a person serving Jesus by making disciples. You’ll be the consistent, trusted point of contact for workers from the moment they join SIM through to when they return home, and every budget review, fund statement, and financial query in between is a chance to make them feel genuinely cared for.

If that sounds like the kind of work that excites you, then we are looking for someone who has experience in bookkeeping and financial management within a small to medium-sized organisation, and who also has experience in a finance customer services role.

Come and join our Team!

Please submit your application by 5pm on Thursday 14th May 2026.

Interviews will be held on Tuesday 19th May.

Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. The MYcommunity Gateway Team provides support across Age UK Lambeth’s three Neighbourhoods: North, South and Central. 

Age UK Lambeth and the MYcommunity Gateway team have partnered with Lambeth Adult Social Care in response to the redesign of their Initial Contact Service. Age UK Lambeth provides a busy, in-demand helpline to all new callers to Lambeth Adult Social Care. The helpline provides a triage service, dealing with enquiries, providing individuals the opportunity to discuss their issues and be provided with advice, information and guidance and potentially signposted to a range of services to provide them with support. Where appropriate, referrals are made to ASC for an assessment. 

Call operation times will be Monday – Friday 9am to 5pm, excluding bank holidays.

The service works closely with Lambeth Adult Social Care and we have a base working alongside them at the Civic Centre in Brixton. Staff work hybridly, with the opportunity to work from home at least two days per week.

What you’ll be doing?

1. The Helpline Worker will answer Lambeth Adult Social Care’s telephone line where the caller has selected a new caller to the service. 

2. Answer a range of queries and offer reassurance to all callers.

3. Refer clients to Adult Social Care for an assessment where appropriate.

4. Refer clients into external and partner services to provide support and refer clients to other Age UK Lambeth services.

What you’ll benefit from

• Flexibility - this is a full-time role Brixton based - close to good transport and vibrant town centre

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff team 

Opportunity for this role to be full time or part-time/ job share - please indicate in your cover letter which you'd be interested in

Interviews will be taking place on Wednesday 13th May (in-person - in Brixton, London)

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.  

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for. 

The successful candidate will have: 

• Experience of working with adults with learning disabilities and autistic adults in a community setting 

• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs 

• A ‘Person Centred Planning’ ethos 

• Providing support with personal care as required

• Excellent communication and record keeping skills 

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working, and our team can benefit from other perks including the Blue Light Card. 

Please note that unfortunately we are unable to support with sponsorship.

To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification or fill in an application form which you can find on our website.   

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.   

Closing Date:  Thursday 14th May

Interview Date:   We will review applications as they come in and offer interviews to those who meet the criteria. 

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Community Support Worker (Primary Care Network)
Reference Number: 342
Salary: £26,000 - £27,000 per annum
Reports to: Team Leader (Complex Needs & Community)
Hours: 37.5 hours per week (Full time)
Work Pattern: Monday – Friday, 9am – 5pm
Working base: St Albans

We are looking for a Community Support Worker to join our team. The Primary Care Network (PCN) Service works in partnership with GP surgeries in Hertfordshire to provide advice, information, onward referral and holistic support to individuals who are experiencing mental ill health or need support with their mental wellbeing.

Community Support (PCN) Service Objectives

• To improve the mental wellbeing of people experiencing mental ill health.
• To increase early access to help for people experiencing mental ill health, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
• To contribute to an improvement in the proportion of people with mental ill health who are accessing support.
• To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.

The Successful Candidate will

• Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing.
• Maintain and enhance service delivery standards and effectiveness.
• Promoting the service, increasing visibility and being responsive to changing needs.
• Provide practical and emotional support to encourage service users to develop their independence within their local community.
• Ensure that the safety and wellbeing of service users using the service is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

Key Accountabilities

• To receive referrals a wide range of referral pathways.
• To undertake initial contact with clients and complete a holistic needs assessment, making use of assertive outreach work to achieve the initial client contact, if required.
• To provide holistic support both outreach and in our centres and advocacy services to clients experiencing mental ill health.
• Ensure all person-centered risk assessments and support plans are completed as appropriate.
• To accompany clients to initial visits and appointments as necessary in order to ensure the sustained use of existing support services.
• To liaise with other agencies to ensure that clients receive appropriate support and continue to remain engaged with the service.
• To assist clients to access appropriate mental health services, drug and alcohol services, housing/tenancy services and other services according to assessed needs.
• To establish effective pathways across a variety of agencies to maximise and provide effective partnership working.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is on 1st May 2026 5pm
Interviews to be held on a rolling basis at our Watford Wellbeing centre.
Please note: this role may close sooner due to demand in applications.
N.B. Please quote reference number 330 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

As Community Support Worker you will play a vital role in supporting the Project Manager as well as mentors and mentees in the community to encourage a young man make positive connections to enable him to desist from re-offending and give him a sense of hope for the future.

This will involve:

· Visiting the prison to meet mentees and mentors before release and assisting in development of initial three-month plan.

· Assess what support the mentee has in the community (include family, partners) and what additional support is needed.

· Research what services and agencies are available in the area. Identify relevant services (including probation services) to establish and build working relationships with, especially those who can offer Education, Training and Employment opportunities for the mentees.

· Ensure mentee and mentor needs are being met in the community and supportive measures are in place.

· Facilitating and supporting the mentoring relationship within the community when the mentee is released (through the gate) attending housing, probation, job centre appointments when required; being their advocate for making a claim for benefits; attending DWP appointments; accessing drug and alcohol services etc.

· Support mentors in helping mentees improve social skills, daily living skills, such as shopping, cleaning, self-care – find services that can offer additional support to the mentee/mentor.

· Attend and participate in meetings regarding the successful rehabilitation of prisoners

· Provide support to mentors in the community.

· Support the Project Manager with recruitment and training of new volunteers when required.

Person Specification

Essential experience and Knowledge required:

· The ability to communicate effectively with a broad range of stakeholders.

· A proven self-starter with a high level of self-motivation.

· Ability to work in a challenging environment.

· Good IT skills (Word, Excel, PowerPoint).

· Personable in approach.

· Excellent administration and note writing skills.

· Good organisational skills.

· Committed and passionate about the role.

· Experience of work with challenging, hard to engage or disaffected groups of people.

· An understanding of the key issues facing young offenders and the challenges they face in desisting from crime.

· Ability to work independently, make informed decisions but understanding when to access support when needed.

· Driving license required with access to a vehicle.

· Applicants should be based within the Buckinghamshire and Oxford area, with an exceptional knowledge of local services across the specified region.

Preferred experience required:

·       Previous Criminal Justice experience is highly desirable, as well as working with young men or youth.

· Experience of the voluntary sector and ethos of volunteering.

· Experience of working within employment sector.

· Knowledge of the local area and services that are available for mentees and willingness to extend relationships for Trailblazers and other stakeholders.

Applicants should send their CV and covering letter for the attention of John Edu-Amuah

Closing date for applications is 5.30pm on Friday 8th May 2026

Trailblazers Mentoring is committed to equality and diversity and strongly encourages applications from BAME groups and those with personal experience of the criminal justice system.

Specialist Support Worker

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health Service in Newham. No personal care or experience required, just the right values.

£31,593.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

• Work in partnership with our external partners
• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
• Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
• Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour * Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• NVQ Level 2/3 or equivalent with some or equivalent sector work experience

Desirable:

• Other relevant professional memberships and/or specialist qualifications and languages

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We're looking for a kind, compassionate and resilient Senior Support Worker to join our Learning Disabilities Social Care Service in Kensington and Chelsea. No personal care required, just the right values.

£30,969.00 per annum, working 40 hours per week.

This is a fixted term contract until 30th September 2026.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

As a Senior Support Worker, you will be expected to undertake duties as part of the management team which includes supporting the team with their responsibilities whilst working flexibly to respond to the needs of your individual customer case load.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

• Carry out administrative tasks as relevant to the service and directed by the contract manager.
• Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs
• Motivate your team and champion a positive local culture within your service
• Carry out initial assessment for new customers and keep up to date referral log
• Deliver effective resident meetings with customers and ensure that information, reporting and communication
• Partnership working with a range of stakeholders including families, healthcare professionals, external personal assistants other support agencies to maximise outcomes for customers

About you:

• Enjoys social interaction and the company of others, networks in local business community
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• NVQ Level 3 in Health and Social Care or equivalent
• Minimum 2 years of experience working people with high complex needs.

Desirable:

• Other relevant professional memberships and/or specialist qualifications

About us:

We have a strong social purpose and we live and work by our values:

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Community Outreach Worker – Physical Health
Reference: 341
Salary: £26,000 per annum
Hours: 37.5 hours per week
Contract: 1 Year fixed term (Subject to extension)
Working base(s): Watford, Borehamwood or Hemel Hempstead

About the Service

The Community Outreach Worker plays a vital role in delivering the Physical Health Checks programme for individuals with severe mental illness (SMI). This position focuses on engaging hard-to-reach individuals, facilitating health checks in healthcare settings, community settings, and supporting follow-up care to enhance physical health outcomes. The post holder will collaborate with health professionals and stakeholders to reduce health inequalities and promote recovery

About the Role

The role ensures that individuals with severe mental illness receive timely and effective physical health checks, overcoming barriers to engagement and supporting continuity of care. The post holder will provide proactive outreach to improve health outcomes, promote engagement with primary care and support individuals to access and sustain appropriate health and community-based support.

The post holder will manage their workload independently, maintain accurate documentation, and ensure high standards of service delivery. They will also contribute to monitoring and reporting to support the success and sustainability of the Physical Health Checks programme.

Key Responsibilities

• Support the delivery of the Physical Health Checks programme
• Target and engage individuals on GP mental health registers who are difficult to reach
• Deliver physical health checks in healthcare and community settings, supported accommodation, day centres, and through home visits
• Follow up on health check results and liaise with GPs and social prescribers for onward referrals
• Support clients to access follow-up appointments and ongoing physical health treatment
• Provide one-to-one support tailored to individual needs (in person, via telephone, or email)
• Signpost and assist access to relevant health and wellbeing services
• Facilitate effective liaison between families and professionals, including GPs
• Hold a caseload of clients with SMI, delivering support through home visits and community-based interventions
• Monitor and review the safety and wellbeing of clients on a regular basis
• Maintain accurate documentation including participant notes and data required for monitoring and reporting
• Actively promote the service through GP practice meetings, events, and outreach activities
• Build and maintain effective relationships with health care professionals and community partners to support referrals
• Collect feedback from participants to improve service quality
• Encourage and support clients to access volunteering opportunities that build skills, confidence, and community connection
• Embed a person centred and solution focused approach in all aspects of the role
• To remain a source of independent support for all clients

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 27th May 2026.
Interviews will be held at our Watford Wellbeing Centre on 5th June 2026.
Please note: Due to high numbers of expected applicants, we may close this advert early.

N.B. Please quote reference number 341 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Proud2Be is a grassroots, user-led LGBTQ+ charity based in South Devon, working to ensure that people can thrive, be safe, and live freely as themselves. At the heart of everything we do is a commitment to challenging systemic oppression and creating spaces where people feel seen, valued and connected.

We are looking for two Adult Community Workers to join our team.

This is a deeply relational, hands-on role working alongside LGBTQ+ adults to build community, connection and belonging. You will assist in the facilitatation of inclusive groups and events, provide one-to-one support, and create spaces where people feel safe to be themselves and explore their identities, experiences and aspirations.

You’ll work directly with individuals and groups to support their personal, social and emotional wellbeing, while also ensuring that the voices of those we work with shape and influence the services we provide. Whether you’re running a group, supporting someone one-to-one, or helping deliver a community event, your role will centre on empowerment, inclusion and care.

You will collaborate closely with a small, passionate team to respond to community needs, develop meaningful programmes, and represent Proud2Be within the local community, including at events such as Pride.

We are a values-driven organisation that prioritises the well-being of our team as much as the communities we serve. As part of this role, you will receive monthly supervision, a dedicated space for reflection and support, and 4 paid mental health days each year in addition to annual leave. You’ll be joining a supportive team culture where learning, care and authenticity are actively encouraged.

This is an opportunity to be part of an organisation where your work will make a genuine difference in people’s lives, and where compassion, courage and integrity are at the core of everything we do.

If you’re passionate about supporting LGBTQ+ people and want to be part of a team creating meaningful change, we’d love to hear from you.

At Proud2Be, we support LGBTQ+ people to thrive, be safe, and live freely as themselves. We are a grassroots, user-led charity in South Devon, working with our communities while challenging the systems that create inequality.

We’re looking for a Senior Adult Community Worker to join our team.

This is a hands-on role supporting LGBTQ+ adults through inclusive groups, events and 1:1 support. You’ll help shape and deliver our adult services, while also supervising and supporting staff and volunteers.

What you’ll do

• Deliver and develop LGBTQ+ adult groups, events and programmes (online and in-person)
• Coordinate our 1:1 support programme and manage referrals
• Support and supervise team members and volunteers
• Create safe, inclusive and empowering spaces
• Work with the community to shape services around their needs
• Represent Proud2Be at events, including Pride

Who we’re looking for

Someone who is:

• Passionate about LGBTQ+ inclusion and committed to challenging oppression
• Confident working with people from diverse backgrounds, especially those facing multiple barriers
• Organised, proactive and able to work independently
• Emotionally intelligent, reflective, and able to maintain boundaries
• A collaborative team player

You’ll need experience in a supportive, community or similar role, along with a strong understanding of safeguarding and the challenges LGBTQ+ people may face.

Why join us?

We’re a small, values-driven organisation where your work has real impact. Everything we do is grounded in our values: Celebration, Courage, Empowerment, Inclusivity and Integrity.

What you’ll receive

• 4 paid mental health days each year, on top of your annual leave
• Monthly supervision, giving you dedicated space for reflection, support and growth
• A caring, values-driven team culture that prioritises wellbeing
• Opportunities to learn, develop and shape your role
• Full training and support to deliver your role

This is an exciting opportunity to be part of a growing organisation and make a meaningful difference in people’s lives.

Are you ready to help shape our service from the ground up? Join us in developing REST (Recover, Eat, Support, Talk) – a new daytime drop-in hub focused on recovery, support and conversations held over a good cuppa!

We are looking for two compassionate and reliable Senior Wellbeing Support Workers to support the delivery of our new REST Hub Service in Bury St Edmunds and Ipswich providing holistic support for individuals accessing the service who may be experiencing mental distress.

You will lead the day-to-day running of the service and provide operational oversight, manage volunteers, and support staff to ensure safe, consistent and high-quality support.

At Suffolk Mind, our mission is to make Suffolk the best place in the world for talking about and taking care of mental health. 

​

Key information:​

• Hours: 37 hours per week
• Work pattern: 9am – 5pm, Monday – Friday
• Salary: £27,202.00 - £30,856.00 per year
• Location: Central Bury St Edmunds or Ipswhich 
• Contract type: Fixed term until 31st March 2027 (subject to service contract renewal)​
• Number of availbale posts: 1 post based in Ipswich and 1 post based in Bury St Edmunds 

Why work for Suffolk Mind?

We are committed to supporting the health and wellbeing of our staff and have tailored our benefits package* to support this; we offer:

• 25 days holiday per year plus bank holidays as standard– increasing to 30 days with length of service (pro rata for part time employees)
• Your birthday day off
• An option to buy or sell annual leave
• Health and dental care insurance plan
• Occupational sick pay scheme
• Pension scheme
• Blue Light Card – offering discounts on 100’s of retailers both in store and online
• Monetary reward for length of service
• Refer a friend scheme

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Plus, internal wellbeing courses, opportunities for training, flexible and hybrid working options, excellent support and job satisfaction.

Is the job for you?

Below is a brief summary of the key requirements for this role, but for more information please make sure you visit the vacancies page on our website and download the full job description and person specification.
 

• Essential
   
  • At least 1-2 years’ experience of working with adults in a mental health environment
  • Ability to work in high-pressure, emotionally demanding environments with people suffering mental distress
  • Enhanced & Adult’s Barred DBS check (arranged by Suffolk Mind)

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• Desirable
   
  • Qualification in mental health e.g. DipSW, RMN, NVQ3, Cert 3, Human Givens diploma, Counselling or equivalent
  • Good listening and people skills, especially supporting staff in complex situations
  • Experience in managing volunteers and small teams
  • Experience in working with a similar REST or equivalent service

If you are looking to use your skills towards a career where your need for meaning and purpose are met, then come and join our team.

To apply, please complete a Suffolk Mind Application form by visiting our website, select ‘get involved’ from the top menu then ‘vacancies’ in the drop down list.

Closing date for applications:   midnight Sunday 24th May 2026

We reserve the right to close this job advert once a suitable a candidate has been found, therefore successful candidates may be contacted to interview at any time throughout the advertising process and would encourage you to apply as soon as possible.​

Interviews date: week commencing 1st June 2026

Interview questions may be sent in advance of interview.

We aim to let all applicants know the status of their application within 4 weeks from closing.

Unfortunately, we are unable to offer sponsorship on this role.

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Please complete our Equality and Diversity Survey here.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

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NO AGENCIES PLEASE

Suffolk Mind is committed to safeguarding and promoting the welfare of all children, young people, and adults at risk who have contact with our services and personnel. We expect all staff and volunteers to share this commitment. Background and DBS checks will be required for relevant posts as part of our Safer Recruitment procedures.

*T&Cs apply

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