Community Support Worker

Our client is looking for an exceptional Community Support Worker in Bury St Edmunds. Are you passionate about providing care and emotional support to help others achieve their personal goals and ambitions?

Position: Community Support Worker

Location: Bury St Edmunds, Suffolk

Hours: Full-time and part-time contracts available, permanent (30 or 40 hour contracts available)

Salary: £8.80 per hour (with April 2020 pay review)

Benefits: Full induction process, outstanding training opportunities, development and career progression, opportunities to gain recognised qualifications, free DBS screening, flexible working

About the role:

This Community Support Worker role involves providing quality care to vulnerable people living in their own homes. Our client is recruiting a team to provide a 24/7 presence to support an adult in his own home in Bury St Edmunds through an individual care plan.

About you:

As Support Worker you will need to be reliable, friendly and caring to help the person we support to achieve their everyday goals. By promoting their dignity, independence and well-being, you will become an integral part of his life by providing life skills, organised activities and personal care.

To be considered for this role, you will need to have a full driving licence as, on occasions, you will be required to drive a private vehicle, but we will insure you.

Applicants who would like to begin a career in the health care sector who do not have experience will be also considered, as full training is provided for this role for suitable candidates.

Our client provides free enhanced DBS clearance, free training and career development opportunities.

We very much welcome previous experience working as Community Support Worker, Community Health Worker, Home Carer, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Mental Health Care Worker, Voluntary Worker.

Community Support Worker – Part Time (Entry Level)
Exeter, Devon (with travel across the surrounding area)

Want to embark on a highly rewarding career where you’ll support people during a difficult time in their lives? Are you full of great ideas for engaging activities and eager to learn and progress your own understanding?

If so, this is an incredible opportunity to learn, grow and provide a vital service as a Community Support Worker with an established charity.

Who am I working for?

Operating across Devon and Torbay, Headway Devon is a local charity dedicated to improving life after brain injury.

Brain injuries are a hidden disability that can affect personalities, relationships and the ability to lead an independent life. When a person’s life is turned upside down by brain injury, we ensure they get the help and support they need and deserve.

Now, we’re looking for a Community Support Worker to join our team on a part-time basis and provide support to individuals throughout Exeter and the surrounding area.

What are the rewards?

- Salary of £9 - £9.44 per hour DOE & qualifications
- Excellent training provided
- Paid travel time
- Pension
- Develop an extremely rewarding career with a local charity
- Friendly and inclusive culture
- Increase your expertise in brain damage and how it impacts people’s lives
- The chance to play a key role in individuals’ recovery process and support their progress
- Generous holiday scheme

For over 17 years, we’ve provided a lifeline to people whose worlds have been put on hold by brain injury. We want to continue our vital work for years to come, and to do that, we need brilliant people on our team.

As an Investors in People accredited organisation, we will provide you with all the training and support you need to increase your skill-set and ensure that you succeed in your role.

You will have the chance to become a key member of a talented team who love what they do and get to make a real difference to people’s lives on a daily basis.

So, if you’re looking to enhance your abilities and do something amazing with your career, we’d love to hear from you.

What will I be doing?

As a Community Support Worker, you will help individuals throughout Exeter and the surrounding area to achieve their goals, live as independently as possible and remain engaged socially.

This is an amazing opportunity to take on a varied and interesting role where you will be able to work in the community and make a real difference.

Specifically, you will:

- Carry out tasks in-line with individual’s care plans
- Visit people in the community
- Motivate and monitor the progress of people using our services
- Ensure that individuals feel valued and respected at all times
- Help our clients to increase their confidence and develop key life skills
- Maintain accurate records

Sounds great! What do I need?

To join our team as a Community Support Worker, you’ll need:

- At a minimum GCSE grade C or above in Maths and English, or equivalent
- A sensitive approach to vulnerable people, their rights, dignity and self-respect
- Great interpersonal and open and honest communication skills

Completion of a satisfactory DBS check will be required prior to commencing your role.

Ideally, you will hold a relevant care industry qualification or equivalent, but this is not essential.

Experience and/or knowledge of working in the voluntary sector and/or with vulnerable people or people with acquired brain injuries would be beneficial. Previous experience of working in the care sector would also be beneficial.

We’re eager to hear from individuals who have experience as, or would like to become a, Community Support Worker, Support Worker, Care Worker, Junior Support Worker, Community Support Assistant, Care Assistant or Trainee Social Worker.

The closing date for this role is on 28th February 2020.

This is a part-time role, working 12-18 hours per week, plus travel time and training.

Webrecruit and Headway Devon are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are looking to develop an engaging career as a Community Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Community Support Worker – Part Time (Entry Level)
Barnstaple, Devon (with travel to visit clients throughout the surrounding area)

Want to embark on a highly rewarding career where you’ll support people during a difficult time in their lives? Are you full of great ideas for engaging activities and eager to learn and progress your own understanding?

If so, this is an incredible opportunity to learn, grow and provide a vital service as a Community Support Worker with an established charity.

Who am I working for?

Operating across Devon and Torbay, Headway Devon is a local charity dedicated to improving life after brain injury.

Brain injuries are a hidden disability that can affect personalities, relationships and the ability to lead an independent life. When a person’s life is turned upside down by brain injury, we ensure they get the help and support they need and deserve.

Now, we’re looking for a Community Support Worker to join our team on a part-time basis and provide support to individuals throughout North Devon.

What are the rewards?

- Salary of £9 - £9.44 per hour DOE & qualifications
- Excellent training provided
- Paid travel time
- Pension
- Develop an extremely rewarding career with a local charity
- Friendly and inclusive culture
- Increase your expertise in brain damage and how it impacts people’s lives
- The chance to play a key role in individuals’ recovery process and support their progress
- Generous holiday scheme

For over 17 years, we’ve provided a lifeline to people whose worlds have been put on hold by brain injury. We want to continue our vital work for years to come, and to do that, we need brilliant people on our team.

As an Investors in People accredited organisation, we will provide you with all the training and support you need to increase your skill-set and ensure that you succeed in your role.

You will have the chance to become a key member of a talented team who love what they do and get to make a real difference to people’s lives on a daily basis.

So, if you’re looking to enhance your abilities and do something amazing with your career, we’d love to hear from you.

What will I be doing?

As a Community Support Worker, you will help individuals throughout North Devon to achieve their goals, live as independently as possible and remain engaged socially.

This is an amazing opportunity to take on a varied and interesting role where you will be able to work in the community and make a real difference.

Specifically, you will:

- Carry out tasks in-line with individual’s care plans
- Visit people in the community
- Motivate and monitor the progress of people using our services
- Ensure that individuals feel valued and respected at all times
- Help our clients to increase their confidence and develop key life skills
- Maintain accurate records

Sounds great! What do I need?

To join our team as a Community Support Worker, you’ll need:

- At a minimum GCSE grade C or above in Maths and English, or equivalent
- A sensitive approach to vulnerable people, their rights, dignity and self-respect
- Great interpersonal and open and honest communication skills

Completion of a satisfactory DBS check will be required prior to commencing your role.

Ideally, you will hold a relevant care industry qualification or equivalent, but this is not essential.

Experience and/or knowledge of working in the voluntary sector and/or with vulnerable people or people with acquired brain injuries would be beneficial. Previous experience of working in the care sector would also be beneficial.

We’re eager to hear from individuals who have experience as, or would like to become a, Community Support Worker, Support Worker, Care Worker, Junior Support Worker, Community Support Assistant, Care Assistant or Trainee Social Worker.

The closing date for this role is on 28th February 2020.

This is a part-time role, working nine hours per week, plus travel time and training.

Webrecruit and Headway Devon are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are looking to develop an engaging career as a Community Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Community Key Worker
Co-located in one or more London boroughs (with travel across boroughs to provide targeted support to women)

About Us

We are Advance, a women-only organisation dedicated to helping women cope and recover from experiences of domestic abuse, as well as women who are at risk of offending or with short term sentences to reduce re-offending.

Our Minerva service works with those involved in the criminal justice system and offers safe, targeted support and advocacy to women. It aims to reduce re-offending, encourage desistance amongst repeat offenders, divert women from criminal justice involvement as early as possible and reduce the number of custodial sentences imposed by courts.

We are now looking for a Community Key Worker to support women serving custodial sentences through the delivery of the Minerva service.

The Benefits

- Salary of £25,000 - £29,000 per annum Dependant on Experience
- Workplace pension
- 30 days’ annual leave plus public holidays
- An extra day off for International Women’s Day

If you have a background in working with women experiencing issues related to offending and domestic violence, this is a fantastic opportunity to join an award-winning charity that empowers and supports vulnerable women in London.

Once you join our team, you’ll discover a collaborative, supportive environment where staff encourage each other to perform at their best and deliver the highest quality services to those who need our help.

You will have the chance use your crisis management expertise to help women and girls in your community overcome the challenges they face and lead safe, non-violent equal lives.

The Role

As a Community Key Worker, you’ll provide enhanced support to women and girls with complex multiple needs who have committed crime and are at risk of re-offending.

Specifically, you’ll provide an in-reach service to women serving custodial sentences at HMP Bronzefield, HMP Downview and HMP Send. You’ll build relationships and support them in the 12 weeks prior to their release.

Your duties will involve:

- Reviewing initial assessments of risk and need
- Providing one-to-one advocacy, support and advice
- Working with those you support to create resettlement and support plans
- Helping women to engage with licence requirements and court orders

About You

To join us as a Community Key Worker, you will need:

- Significant experience of working with women experiencing issues related to offending, such as homelessness, substance misuse, domestic violence or mental health, ideally within a criminal justice setting
- Experience of crisis management within a key worker or similar role
- An in-depth understanding of the issues facing women offenders and those at risk of offending, both in and outside of the criminal justice system
- Experience of working in partnership with relevant statutory and voluntary groups and the ability to develop and maintain strong constructive working relationships
- Experience of setting and maintaining professional boundaries with service users whilst delivering an excellent standard of service
- To be flexible with the ability to work in a team, supporting the service and colleagues as required

Please note: only female applicants will be progressed as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Other organisations may call this role Community Support Worker, Key Worker, Criminal Justice Support Worker, Support Worker, Social Care Worker, Women’s Advocacy Officer, or Criminal Justice Support Worker.

We’d also like to speak with you if you’ve worked in a Crime, Criminal, Justice, or Re-offending related field.

The closing date for this role is the 1st March 2020, with interviews scheduled for the 2nd, 3rd and 12th March 2020.

Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, from BME backgrounds and the LBT community.

So, if you’re seeking a rewarding new position as a Community Key Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Working hours: 35 hours per week

Recruiting for a Part Time Specialist Support Worker to join our Mental Health Service in Lambeth!

£18,000 per annum, 32 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

The Look Ahead Integrated Fulfilment Team delivers resources to work within Community Mental Health Teams to provide information, social inclusion and vocational opportunities to support people's recovery. We also support people experiencing difficulties with medication concordance and non-clinical needs. Support is developed around re-enablement towards self-advocacy, self-management and empowerment, incorporating principles and practices of recovery, co-production and peer support.

Job Overview:

- Support people who are struggling with medication concordance between the hours of 9am to 9pm 7 days a week
- Support people who are stepping down to more independence. This could be from registered to lower support accommodation; people returning to their homes after prolonged hospital admission
- Support to identify barriers to medication concordance
- Support to identify and achieve goals which may be towards medication self-management
- provide administration and supervision support
- to increase the level of contact with people in their homes whose main requirement of support is connected to their medication
- to feedback to clinical team and other support providers progress with medication and other support needs and to quickly alert clinicians to any concerns
- to connect individuals, as appropriate, with other opportunities of social inclusion and support as part of the Living Well Network
- to develop links to community medication peer support
- to support the development of a more collaborative discussion with customers on how they are supported to receive medication
- Candidates must demonstrate an understanding of the challenges facing people with mental health needs

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making;
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

Skills, Knowledge and Experience:

Desirable:

- NVQ Level 2/3 or equivalent with some previous relevant sector work experience

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Recruiting a Full and Part Time Specialist Support Worker to join our Mental Health Service in Tower Hamlets!

298 Commercial Road is a mixed-gender service supporting recovery and increased independence for individuals with mental health needs who also have complex conditions and histories. It has 11 self-contained flats for customers who require a high-support setting. Additionally, 10 'step-down' self-contained flats in the immediate vicinity are intended for those who have a lower level of support need and are getting ready for much more independent settings. The service has also received outstanding in the most recent audit.

We are currently recruiting the following roles:

Full Time Specialist Support Worker - GBP 22,275 per annum, 40 hours per week, permanent position

Part Time Specialist Support Worker - GBP 13,365 per annum, 24 hours per week, permanent position

We offer 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

From April 2020, the full time salary will increase to GBP 23,225 per annum

This role requires working shift patterns on a rota basis.

Please clearly state in your supporting statement which role/roles you are interested in.

Job Overview:

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

For more information or to apply please visit our website.

Online Community Assistant

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Online Community Assistant
Location: Flexible across England, Wales & Northern Ireland
Contract type: Full Time, Permanent
Hours: 35 per week
Salary: £17,732 to £18,629 per annum depending on skills and experience, plus London Allowance of £3,600 if applicable

Closing date: 5 March 2020
Interview date: 25 March 2020

About the role:

Talking Point is Alzheimer’s Society’s online community for anyone affected by dementia. It’s a place to ask questions, share experiences and get information and practical tips about living with dementia. People can connect with someone who is going through a similar experience and receive valuable peer support. The service is operated by three teams – a small team of employees, and two teams of volunteers (who all have personal experience of dementia and volunteer from their homes in different countries and time zones).

Our online community provides vital support for people with dementia, carers and their families. You will support the effective operation of Talking Point, work collaboratively with volunteers and employees on the team to complete tasks and escalate key issues to the Online Community Manager. You will help ensure that the service meets the needs of people affected by dementia including those who are at risk of harm and abuse.

You will support service promotion activities by curating and creating content to showcase the value of the service. You’ll also manage the email enquiries inbox, ensuring a wide range of queries are handled effectively, in an empathic and supportive way. You’ll also help to support two teams of volunteers who are based remotely, and actively support the organisation of our volunteer meetings where we bring the whole team together for training and peer support.

About you:

You are a supportive and empathic person, able to adapt your communication style to meet the needs of the person and the requirements of the task. You’re able to handle a varied workload, to respond well to urgent issues, and know when to escalate or collaborate with others. You’ll ideally understand the importance of safeguarding policy and content moderation for online communities.

You’ll have a good knowledge of digital communication platforms and ideally experience in moderating user generated content and in using online community software. You’ll have knowledge of volunteering and ideally some experience in supporting volunteers. You’ll have an interest in curating and creating content for the web. You’ll ideally also have knowledge of dementia and the emotional impact of the challenges it can bring.

This role will give you the opportunity to join a dynamic and committed team, and the chance to work with volunteers and colleagues to deliver a high quality digital service which supports thousands of people with dementia, carers and their families.

You may have experience of the following: Online Community Assistant, Online Communities, Community Moderator, Community Manager, Online Community Manager, Communications, Digitatl Communications, Community Support Worker, Support Worker, Volunteer Coordinator, Volunteer Support, Charity, Charities, NFP, Not for Profit, Third Sector, etc.

Recruiting for a Specialist Support Worker to join our Young Peoples services in Ealing!

GBP 22,000 per annum, 40 hours per week, split accross two SIL services plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Horn Lane is a new specialist semi-independent living (SIL) service for young people in and leaving care aged 16-21 providing a mix of medium and high level of support to young people with a variety of complex needs. The service supports fourteen young people who can be referred from any local authority. The service is staffed 24/7 by a team of Support Workers and Night Support Workers.
Minster House is a specialist semi-independent living (SIL) service for young people in and leaving care aged 16-21 providing a mix of medium and high level of support to young people with a variety of complex needs. The service supports 6 young people who can be referred from any local authority. The service is staffed 24/7 by a team of Support Workers and Night Support Workers.
Both these services are based in Acton, West London, the Specialist Support Worker will work between the two services.Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Mental Health Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Facilitating group workshops in all aspects of mental health dynamics and well-being
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- Ability to adhere to Look Ahead's professional boundaries policy

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2/3 or equivalent with some or equivalent sector work experience

Recruiting for a Support Worker to join our Learning Disabilities service in Stevenage!

GBP 18,720 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Oakview is a supported living project for 10 customers with mild to moderate learning disabilities. It provides a 24/7 support service, with an emphasis on choice and control for customers, enabling them to achieve greater independence, improved quality of life and integration into the wider community. Oakview is a supported living project for 10 customers with mild to moderate learning disabilities. It provides a 24/7 support service, with an emphasis on choice and control for customers, enabling them to achieve greater independence, improved quality of life and integration into the wider community. Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. This includes providing personal care, domestic duties, emotional and social support in a person centred way. Staff will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
The service is staffed 24/7 and all staff is required to cover at least one sleep in a week.

Key Responsibilities:

- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Maintain records as required at the project under the direction of the Support Workers/ management
- Participate in team meetings/reviews and the general development of the service
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

- Experience in working with people with Learning Disabilities and Autism

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Children’s Heart Surgery Fund - Charity 

FAMILY SUPPORT WORKER

JOB DESCRIPTION

Title of post:                      Family Support Worker

Hours:                                37 hours

Location:                            Leeds

Reporting to                       CEO

Salary                                 £25k

Interview date                     Monday 16th March 

Apply with covering letter and CV - deadline to apply Monday 2nd March.

BACKGROUND INFORMATION

The Children’s Heart Surgery Fund

The Children’s Heart Surgery Fund (CHSF) is an award-winning regional charity supporting children and adults, and their families, born with congenital heart defects across Yorkshire and North Lincolnshire. 

The charity was established in 1988 to support the Leeds Congenital Heart Unit at Leeds Children’s Hospital, which treats more than 20,000 patients each year. The Charity supports the Leeds Congenital Heart service by providing the funding and resources to support: 

• The Heart, by providing revolutionary medical equipment and funding training for the medical employees within the congenital heart service.

• The Mind, by creating a restful environment on the wards and funding play and distraction equipment.

• The Family, by contributing towards living expenses, offering accommodation to parents and giving exceptional grants.

• The Future, by funding research, clinical posts and projects.

History

The Children’s Heart Surgery Fund was created in 1988 by Duncan Walker, then a heart surgeon at the old Killingbeck Hospital in Leeds. Thanks to his fundraising efforts, in 1990 Duncan was given the accolade of Yorkshireman of the Year. Since 1988, CHSF has awarded around £3 million in grants to the Leeds Congenital Heart Unit, its patients and their families.

There are many vital grants – both large and small – within CHSF’s work, and one of the most important was the award of almost £250,000 between 1999 and 2002 donated to Leeds University’s Department of Mechanical Engineering. The initial grant was grown into much greater funding and helped established a project that led to the creation of a York-based company called Tissue Regenix. This organisation are now leaders in the development of medical devices, including replacement heart valves.

Over recent years, CHSF has invested significant funding into family accommodation based near the Leeds Children’s Hospital. This has included £525,000 being awarded to the Sick Children’s Trust first to build and now maintain parental housing at Eckersley House.

CHSF campaigned against NHS proposals to end children’s heart surgery in Yorkshire – a move that would have meant the region’s young patients being relocated to Newcastle, Birmingham or Liverpool for heart surgery. After an extraordinary award-winning, a campaign that united the people of the region – including a 600,000-signature petition that was delivered to the Prime Minister – the NHS proposals were rejected by the Health Secretary in 2013.

CHSF has made countless grants that have paid for ground-breaking new equipment; resources for the unit; staff training; family accommodation and support; and, many, many more projects. This is thanks to the staff, trustees, supporters and fundraisers who have made this possible.

CHSF are proud of their record of impact against the charity’s main objective to help the region’s congenital heart patients and hopes to fulfil their aim which is to help support the Leeds Congenital Heart centre become a recognised ‘World Class’ centre of excellence. In 2018, CHSF’s latest appeal, keeping the Beat, successfully raised £700,000 towards a state-of-the-art children’s heart theatre.

THE ROLE 

Job Summary

The newly created role of Family Support Worker is designed to provide a dedicated resource for children, siblings and parents, offering practical and emotional support while they are in the hospital, and potentially beyond the period of the child’s hospital stay. 

The role objective is to bridge the gap between the Leeds Congenital Heart Unit and the Children’s Heart Surgery Fund, ensuring wrap around care and support for the whole family unit. 

The Family Support Worker will deliver a programme of holistic care for families of children with congenital heart disease treated in the Congenital Heart Unit at Leeds Children’s Hospital. 

This new holistic care programme, including welcome packs, well-being treatments and family camps, is designed to increase wellbeing and reduce the stress on the whole family from the impact of a child having congenital heart disease.

The need for this role and holistic care programme bore out of collated research gathered directly from focus groups, workshops and direct feedback from a variety of people, including Leeds Teaching Hospitals NHS Trust clinical and non-clinical staff and parents of patients with congenital heart disease.

Key Responsibilities

• To be a dedicated resource for children and their families, bridging the gap between Leeds Children’s Hospital and the CHSF

• To build trusting relationships with the children, siblings and parents on the ward and outside the hospital, through coffee mornings. 

• To provide practical help and emotional support for children and families, by signposting particularly during times of stress

• To work closely with clinical and nursing staff at Leeds Children’s Hospital, developing positive working relationships

• To facilitate clear communications between families and clinical and nursing staff

• To plan, deliver and assess an annual holistic care programme for children and families

• To identify the needs of children and families and develop new work or initiatives to meet these needs

• To create and provide welcome packs to families

• To help families access support from the CHSF and other agencies and services

• To manage the delivery of group sessions by the Hospital’s Psychology and Counselling Service to help families overcome issues around coping with a baby suffering from congenital heart disease

• To manage the partnership with, and delivery of, Over the Wall Family Weekend Camps for children with serious health challenges

• To manage and work in delivering holistic support for families, focusing on wellbeing, and complementary therapies.

• To organise leisure and other vouchers for long-term inpatients and their families.

• To run and manage focused events for families such as coffee mornings in regional areas of Yorkshire and North Lincolnshire

• To manage the charities parental accommodation, ensuring all rooms are cared for

• To help promote CHSF fundraising opportunities, where appropriate and work with the community fundraising team on new initiatives 

• To manage grant applications which are currently run by the cardiac nurse specialist team to support families seeking financial assistance while their child is in hospital

• To help plan creative and innovative responses to families’ needs 

• To ensure that recording of work with children and families is maintained to a high standard, accurate and up to date

• To monitor, evaluate, and produce reports that demonstrate the effectiveness of the work.

• To work flexibly as required by the needs of the service and carry out any other reasonable duties as required 

• To engage further with the Child-Friendly Leeds initiative. 

General Responsibilities 

• Respond to complaints promptly, both external and internal

• To demonstrate a commitment to ongoing training and development and participate in any training needed to fulfil the duties of your role

• Promote and sustain a responsible attitude towards equal opportunity and diversity

• To ensure all communication is conducted under GDPR guidance 

• To keep accurate and comprehensive records through CHSF’s CRM system

• Play a key role within the senior management team and report to the CEO

• To be able to evidence CHSF values at all times

(a)   Trust

(b)  Compassion

(c)   Openness

(d)  Respect

(e)   Dedication

PERSON SPECIFICATION 

Skills and abilities

·       Excellent skills, knowledge and aptitude for building and maintaining relationships with children, young people, parents, colleagues and partners

·       Ability to communicate with children and adults with compassion and empathy 

·       Ability to exercise discretion and confidentiality

·       understanding of the developmental needs of children and young people

·       Excellent verbal and written communication skills in formal and informal settings - face-to-face, on the telephone and informal presentations

·       Excellent organisational skills with a high level of attention to detail 

·       Ability to work on own initiative and to effectively manage and prioritise workload

·       Ability to write comprehensive evidence-based reports

·       Highly professional with a self-motivated approach and drive to support

·       Influencing skills

·       Good IT skill, word, excel, CRM experience

·       Project management skills 

·       Excellent relationship management skills 

Knowledge 

• Relevant childcare, education, social care or health qualification to NVQ Level 3 or equivalent or considerable experience. 

• Training in community work, counselling skills, or similar advantage

• Thorough knowledge of relevant and up-to-date children’s legislation, particularly child protection and safeguarding 

Experience

• At least three years’ experience of direct work with children and young people up to 18 years of age, and their parents

• Able to set up and deliver programmes of family support work

• Knowledge and experience of direct work with families in the health sector an advantage

• Experience of working with people in their homes an advantage

Personal attributes and other requirements

• Ability to work hours in a flexible way, including evenings and weekends to meet the needs of the holistic care programme

• Ability to work flexibly and as part of a team

• Clean current driving licence and car needed 

• Commitment to training and continuous learning and professional development

This post is subject to a higher-level check with the Disclosure & Barring Service 

We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a detailed covering letter along with your CV, outlining why you're right for the role.

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Support Worker

Are you a Support Worker who understands the challenges young people face in day to day life? Do you have a passion to work in a role that will make a real difference? Do you like the idea of working for a business who offer therapeutic and non-restraint support to young people?

Our client has a fantastic opportunity for a Support Worker to join their friendly and professional team based within their Residential Home in Preston working over a 37.5 hour working week. Experience is not essential as full training will be provided however having a good understanding of the issues young people face will help to make a real difference.

Support Worker Responsibilities:

- Be a part of direct and indirect care of young people with complex mental health needs.
- Act as a member of the team and assist the management staff in giving the highest standard of care possible to all the young people, closely following individual care plans and programme.
- Travel between Residential Homes, schools, shopping, leisure activities etc.
- Carry out multiple interventions involving the delivery of care to young people.
- Promote independence amongst the young people ensuring continuity of care throughout.
- Provide support, advice and information to the young people, parents and other carers.
- Carry out further duties as per the attached document.

Support Worker Requirements:

- Flexibility as your role will involve working shifts including nights / weekends / Bank Holidays.
- Good verbal communication skills and the ability to listen to others.
- Good written skills and the ability to write basic reports and record information accurately.
- IT Literate (Able to write emails and use Microsoft Office).
- An understanding of the issues young people face in daily life and the ability to meet the day to day needs of young people, including providing practical support with daily living activities.
- An understanding of the issues around confidentiality.
- An understanding of safeguarding.
- Professional working boundaries between staff and service users.
- Ability to remain calm in emergencies, supporting others during difficult situations.

Desirable Criteria:

- Full UK Driving Licence.
- NVQ Level 2 qualification or equivalent within Care.
- Previous experience of working with young people who have mental health needs.

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please get in touch today.

The closing date for this position is Thursday 12th March so please ensure you apply before this date.

Interviews will take place a week after shortlisting and will consist of a 1-hour interview (15 minute written scenario and 45 minutes competency question based).

Training is carried out at the beginning of each month over 7 days and is paid on commencement of first day of work. Travel expenses are paid over the full 7 days and cover First Aid, Safeguarding, Therapeutic Risk Training and Compliance.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check. They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

About Our Client:

Our client provides residential services for young people and young adults aged 16-30 years old who have been discharged from psychiatric inpatient stays or secure children’s homes. Their aim is to support the young people using an innovative therapeutic approach and least restrictive practice to enable them to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life. Our client's “no restraint” policy allows for more respectful and thoughtful relationships with young people and avoids traumatisation and consequent escalations in risk.

Location: Stockport

Job type: Full Time, Permanent, 37.5 hours per week

Salary: £18,603 - £20,344.82 per annum

Benefits: Competitive hourly rate (£9.54 per hour); 22 days holiday + 8 bank holidays; Enhanced Superior company pension; Paid Induction (Running over 7 days); Enhanced maternity / paternity leave; Life Assurance; Free on-site parking; Paid Enhanced DBS check; Employee Assistance Programme / 24-hour Counselling Service; Online shopping discounts, free eye tests and various other benefits; Excellent Learning and Development opportunities (NVQ Level 3 / 4 Adult Health & Social Care); The opportunity for internal promotions; £100 bonus after completing 6 month probation; Refer a Friend Scheme (Up to £500 per referral); Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

You may have experience of the following: Support Worker, Care Worker, Care Assistant, Healthcare Worker, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Charity, Charities, Not for Profit, NFP, Third Sector, etc.

Ref: 92037

Recruiting for a Specialist Support Worker to join our Learning Disabilities service in Newham!

GBP 23,212 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Flying Angel Learning Disabilities is a service for sixteen customers with learning disabilities in Newham. They are accommodated in the Flying Angel, a refurbished building with 65 newly developed, self-contained flats that are a mixture of supported housing and intermediate rental units. The supported housing units cover low mental health needs and low learning disability needs. Specialist Support Workers will provide support to customers with complex mental health needs. This may include those with needs relating to a history of alcohol and drug use, complex trauma issues, a history of none-engagement, a connection with criminal justice services and/or a personality disorder in addition to their mental health related needs.
SSW will provide support, individually tailored to enable customers to develop the skills they require to meet their assessed needs and goals. Post holders will carry a caseload of customers, working as part of a multi-disciplinary approach to determine effective, recovery orientated support and risk management plans. SSW will work flexibly to provide support at a time and place that promotes high levels of customer engagement. This will include providing support with the physical, domestic, emotional and social needs of the customers of the service. They will work with customers to manage their tenancies and live independent lives in the community.
SSW will work flexibly to respond to emerging needs and effectively address the needs of their customer case load.
SSW within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. SSW provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

SUPPORT WORKER, MOVING FORWARD SOUTH NOTTS, TO COVER MUTIPLE BASES ACROSS THE COUNTY, PERMANENT, FRWK03 £16,296 - £17,811 FTE, 37HPW

Moving Forward is a floating support service for people with mental health problems based at various locations within Nottinghamshire.

We are a dual source referral service working in partnership with Community and Local mental health teams.

You should have a good working knowledge of the support needs of people with mental health problems living independently in their own home.

You will deliver individual support plans to people to help them achieve their goals, and help review their progress and achievements.

You will be expected to work effectively within a small team, carry own caseload and support your colleagues.

You will be expected to have a good working knowledge of the needs of people struggling with their mental health, benefits, housing law, debt support and any other issues related to the person’s ability to live independently.

You will have experience of writing up and recording support notes. Must have a current driving licence and access to a car in order to cover multiple bases across the County.

For more information please contact: Richard Rosenbaum 

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE