Community supporter care officer jobs

We are seeking a part-time Communications and Marketing Officer to join the Foundation during an exciting period of growth. You will work as part of a small team to deliver our fundraising strategy – by 2028 we aim to be raising £1 million a year to fund vital work in the National Park.

We are looking for a creative and proactive communicator who is passionate about the Peak District, its wildlife and its communities. You’ll be someone who thrives in a small dynamic team and is confident working across digital platforms to tell compelling stories, engage supporters and grow our reach. You’ll bring fresh ideas, a collaborative spirit, and a keen eye for details – whether crafting social media content, managing campaigns, or supporting fundraising initiatives.

This is a varied role that will work as part of a small team to ensure we raise the funds needed to support the Peak District to be enjoyed by everyone, forever. You will help to raise funds to:

• Protect our peatlands. The Park contains some of the most degraded upland peatland anywhere in Europe. We’re working to restore Peak District blanket bogs and peatland back to health, conserving this vital carbon capturing habitat for the future.
• Restore habitats. Nature is in crisis even in our National Park. We’re working to create bigger, better and more joined up habitats across the Peak District, supporting biodiversity and providing essential corridors for wildlife.
• Connect people and communities to nature. The more people who are connected to nature, the more people will want to protect it. We are working to ensure people of all ages and backgrounds have opportunities to experience and care for our National Park.
• Ensure access for everyone. There are over 1,600 miles of paths within the National Park. We’re working to fund high quality path repair, improve access for people with disabilities and help more people enjoy their right to roam.
• Protect our cultural heritage. The Peak District landscape has been shaped by people. We’re working to protect and conserve these irreplaceable heritage sites, from historic buildings and industrial structures to pre-historic features.

If you’re enthusiastic about making a difference and helping protect and promote the UK’s first National Park, we’d love to hear from you. We are open to individuals looking to transition from other sectors.

What we can offer you

• 25 days annual leave + bank holidays (pro-rata)
• Two wellbeing days (pro-rata) – additional paid leave to support your mental, emotional and physical wellbeing
• Enjoy your birthday as a paid day off
• 2 days volunteer leave per year (and access to volunteer opportunities inside the Park)
• Flexible working - we support hybrid and adaptable hours to suit your lifestyle
• Family friendly policies – flexible hours and a culture of listening and support
• Getting to work in and around our beautiful Peak District National Park

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. 

Our unique Online Reading Volunteer programme currently supports around 3,600 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 170 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

Our Volunteer Engagement Department, which the Volunteer Support Officer role will be part of, ensures that volunteers have everything that they need to make a success of their reading sessions with pupils. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role:

Please read the attached Job Description PDF.

The required start date is Monday 5th January 2026. This is a part-time role of 25 hours per week, working 5 hours per day, Monday to Friday. The set working hours are 09:30–14:30. Please note that the start date and hours are fixed in line with business needs and cannot be adjusted.

This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment. All Chapter One employees must attend quarterly in-person staff meetings held in various locations across the UK (all expenses covered); attendance and participation is mandatory.

Applying for the role:

Please do not send any applications or correspondence via the Chapter One website. If you’d like to ask anything about the role, you’ll have the chance to do so if you progress to the next stage.

Please read the attached Job Description PDF, and write a cover letter. Your cover letter should:

• Clearly outline your suitability for this role, paying attention to the essential qualities listed within the attached Job Description PDF, and how you can apply these to the main duties of the role.

• Show your interest and understanding of Chapter One.

Any applications without a cover letter will be discarded.

As part of your application, you will be asked some questions designed to allow you to showcase your data manipulation skills. Please spend up to 30 minutes on this part of your application, and please read all questions carefully.

Please note that, due to the high volume of applications we expect to receive, we’re unfortunately unable to provide individual feedback to applicants who are not shortlisted at the first stage

Deadline for applications:

23:30 on Wednesday 19th November. No applications will be accepted after this time. We will actively review applications throughout the period of the advertisement. We encourage early applicants as we reserve the right to bring the closing date forward if this is deemed necessary due to volume of applicants.

Next steps:

During shortlisting, your CV, cover letter and answers to the application questions will be reviewed together by a senior member of the Volunteer Support Team. If successful, the next stage will be an interview via a video call. There will be at least one further stage after this. Whether successful or unsuccessful, all applicants will be contacted by the end of Friday 21st November, though we will reach out earlier if we are able to. Please monitor your junk/spam email folder regularly, we make contact from the Charity Job website directly and often these emails are detected as spam. We aim to complete the recruitment process by Friday 5th December.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

We're looking for an organised, confident and resilient Senior Contact Centre Officer to join our Costumer Service Team located at our Head Office in Islington.

£28,500.00 - £29,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* To receive enquiries in all formats and be the first point of contact to resolve or action/escalate accordingly.
* Support the Customer Contact Centre Service Lead in creating a "first time resolution" team culture when handling enquiries, requests and complaints; linking customers with relevant departments, duty staff and undertaking the necessary administration and monitoring.
* First time resolution of informal complaints and transfer formal complaints relating to reactive repairs in accordance with Look Ahead's policy and procedure to the Senior Complaints and Feedback Officer
* To provide details on Look Ahead's Support function for customers or external agencies to include Support Worker or scheme contact details and referral process.
* Receive and action maintenance requests for owned, managed or leased properties to include responsive repairs, void/empty property repairs, insurance, rechargeable, planned, cyclical and servicing works. Monitoring the progress of works orders to including updating, varying, and completing work orders
* Ensure repairs and voids process are updated on CX housing management system at each stage accurately and efficiently.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Approachable and open behaviour. Works as part of a group or team.
* A strong approach and commitment to providing an excellent customer service.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Demonstrates significant confidence and high levels of self-esteem.
* Is respectful, articulate, and sensitive in style of communication, remaining tactful and diplomatic when dealing with difficult situations, able to maintain confidentiality.

What you'll bring:

Essential:
* Supervisory experience including inducting and training other team members.
* Ability to manage and support others with complex cases and enquiries.
* Natural problem solver and self-motivated.
* Understanding of resource management including forward planning, business continuity and rota management

Desirable:
* Knowledge of the housing / repairs and maintenance sector

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds

Pleasee full job decription on our Website

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk. 

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please note that this position will require weekend availability. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Providing support with personal care as required
• Excellent communication and record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.  

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
This new role will oversee the development and delivery of engaging supporter journeys across a range of channels for Battersea’s Challenge and Public events, as well as our Supporter-Led Fundraising audiences. It will play a pivotal role in maximising event and supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 9th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First interview: w/c 17th November 2025
Second interview (if required): w/c 24th November 2025

For full details on the role, please download the recruitment pack from our Careers website.

Rosebuds Preschool has a great opportunity for a Preschool and Family Operations Lead, to drive the quality and development of our award-winning services for children, young people, and families at the Max Roach Centre. This role emphasises a multi-disciplinary and integrated approach to early years education, play, and child initiatives.  

What does your role look like: 

Quality Oversight: Ensure high-quality early years learning and care at Rosebuds Preschool. Develop quality assurance frameworks to evaluate service effectiveness in addition to the formulation of a meaningful programme of family and child centred activities within our Play and Family Support initiatives at the centre. 

Program Development: Design and manage family and child-centered activities in our play, and Family Support initiatives. Collaborate with practitioners to enhance educational offerings and align with best practices. 

Multi-Disciplinary Collaboration: Promote integrated working across early years sectors. Engage in collaborative planning with educators, social services, health providers, and community organizations. 

Leadership and Management: Advanced Early Years management knowledge, understanding and experience is fundamental to this role. Provide leadership and mentorship to staff, fostering professional development and continuous improvement.

Community Engagement: Organise year-round activities reflecting the Max Roach community's needs. Build relationships with partners to create a robust ecosystem for families. 

Benefits of working with us: 

- Highly Competitive Salary 

- Concessional Preschool Place

- Employee Assistance Programme for Staff Mental Health Wellbeing and Support 

- Regular Socials and Team Building Opportunities. 

- Free Enhanced DBS Checks

- Well-Established Career Path and Training Opportunities 

- Workplace Pension Scheme

- Induction and Supervision Programme

- Personal and Professional Development Plan 

- Fresh Fruit, Tea & Coffee available for all staff 

Requirements: 

Looking for an individual that can inspire and develop a team, is willing to learn and has a passion for working with children, young people and their families. With a recognised qualification in Early Years / Childcare at Level 3 with a proven track record of 5 year's experience in a management / leadership role in an early years setting.

Experience of: 

• devising and applying a high quality curriculum for young children within the Early Years Foundation Stage. 

• managing a team of early years professionals to improve the quality of EY practice. 

• working with external groups / partners / organisations in a EY provision in a way that supports the child and its’ family in a holistic way. 

• Oversight and designed lead for Safeguarding children, Health and Safety. 

• Monitoring activities / services using a database system. 

• Managing and working within a designated budget. 

Role Title: Preschool and Family Programmes Lead 

Hours: 35 hours per week, 8 hours per day Monday to Friday (Hours will include some afterschool wraparound, occasional evenings and weekends). 

We value work life balance and are willing to consider term time only and or 4 day week.  

Salary: £38,000 (FTE) 

Location: Max Roach Centre, in person

Holiday: 28 days inclusive of bank holidays and Christmas 2 weeks allocation.

Please send your CV by Friday 21st November 2025.

Interviews will take place week commencing Monday 24th November 2025.

Loughborough Community Centre is an equal opportunities employer. We are committed to safeguarding and safer recruitment.

This role is subject to an enhanced DBS check.

The Vacancy

Community Builder (Community Development) – Portsmouth

Salary: Up to £33,995 per annum   

Location: Remote in Portsmouth with travel within the UK. See the “Please Note” section below for further details.

The vacancy   

We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team working to support local veterans to take an active role in their communities. If you believe in the power of strong, connected communities, this role is for you.  

Please see below for more information on what just might be your future role.  

About The Role  

As a Community Builder, you will be at the heart of our charity’s ambition to reach seldom-heard members of the Armed-forces Community (AFC) and engage them in creating positive action that strengthens wider connections. 

You will identify the strengths, passions and interests within the AFC, foster meaningful connections with the wider community, and utilise these to create meaningful and sustainable outcomes.  

About You  

You will be a highly motivated and dynamic individual who is passionate about collaboration and community-led change.  You will have experience of engaging and supporting people in a community, charity, education, social care, housing, youth work, or other people-focused role using a range of facilitation tools, techniques and Community Development skills. You will need experience of working in a community setting with a diverse range of people and interests. You will have good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which will be essential in creating positive, lasting change.

We are looking for someone with:  

• A Community Development qualification and/or transferable Community Development skills and experience.

• A basic understanding of the Asset-Based Community Development approach (ABCD) is required however full support and development of this practice and our internal ways of working will be provided.    

• Strong communication and interpersonal skills, with the ability to build relationships that drive action.  

• A track record of successful collaboration with internal and external partners and stakeholders.  

• Effective and efficient organisational and IT skills. 

PLEASE NOTE:  

• The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered).  The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.  

• There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.   

• The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.  

• The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check   

About the Team  

You’ll be joining a dynamic team of community development professionals who are passionate about supporting people to make a difference where they live. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Community Development Managers and the Community Builders strengthen local communities using the resources and networks that are readily available.

Please see the job description for more details.  

Closing date: 9th November 2025 

Please note: We may close this vacancy early should we receive a high volume of strong applications.  

This is an exciting brand-new position within our growing Public Fundraising team supporting on our Individual Giving, Community Fundraising and Sports & Challenges programme. NB. We do not expect you to have experience in all three areas (Individual Giving, Community Fundraising and Sports & Challenges).

This role will contribute to the delivery of our Public Fundraising activity, helping to maximise income and create a great supporter experience for both new and existing supporters.

You’ll project manage fundraising activities and supporter journeys from start to finish, delivering them on time and in line with annual plans and budget. You will analyse and evaluate activity so that we can inform future plans and support the annual planning of the team’s activity.

You’ll have strong relationship-building skills and the ability to communicate effectively with our supporters across a range of channels, including mail, e-mail, telephone and face-to-face. You will also be able to work collaboratively with the Communications, Corporate, and Digital Engagement teams on a variety of projects.

This is an exciting opportunity for someone looking to progress in their fundraising career or wanting to bring their experience and transferable skills into the charity sector.

Please apply directly via CharityJob including an up-to-date CV and a personalised cover letter (of no more than two A4 pages) detailing your suitability for the role as per the job description and person specification.

Head of Individual Giving

We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.

About the Role

Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.

You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.

About You

We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:

• Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
• Strong skills in supporter stewardship and donor retention
• Experience of managing budgets, teams and external suppliers
• A creative, data-driven approach to growing income
• Excellent communication skills

Who are we?

St Andrew’s Hospice is a registered charity providing specialist palliative care for patients with life-limiting conditions, which require complex symptom management, and/or end-of-life care. It is Lanarkshire's specialist hospice and provides multidisciplinary support for patients, their families and carers. The service is provided completely free of charge for the adult population of North and South Lanarkshire and is open to all without distinction of race, gender or creed.

The Hospice values represent our core beliefs and act as our guiding principles at the very heart of all that we do. Our values are; Human Dignity, Compassion, Justice, Advocacy and Quality.

What is the role?

Would you like to make a difference for patients with life limiting illnesses and their families? An exciting opportunity has arisen for an enterprising and enthusiastic person to join our Community & Events Fundraising Team. Are you someone who has a track-record of generating income, an engaging personality with a passion for fundraising? If so, we would love to hear from you! 

The post holder will have responsibility for arranging and maximising income from fundraising events to meet budget requirements, community fundraising/third party activities, challenge events, as well as initiating and growing new supporter relationships. 

The role will also involve meeting supporters, attending cheque presentations and delivering talks to various community groups and organisations, to further promote the work of the Hospice and seek to engage and inspire new donors. 

What we expect of you?

· Experience in fundraising, events or sales

· Experience in co-ordinating events, meeting and exceeding income targets (four figures and above)

· Relish the challenge of maximising income to provide care for people in the communities we serve

· It is important that you have well developed customer services skills

· The ability to creatively recruit supporters

What you can expect from us?

We recognise that to continue to provide excellent care and services to patients and families, we need an amazing team around us.  In order to attract, retain and reward our people, our benefits include:  

· A warm and supportive working environment

· Competitive Salaries

· Unsocial Hours Payments (where relevant to role)

· Generous Annual Leave Entitlement

· Induction Programme

· Employee Assistance Programme

· Counselling Services

· Occupational Health

· Contributory Pension Scheme

· Flexible Working Practices

· Ongoing Learning & development opportunities

· NHS Staff Benefits Scheme

Exciting opportunity for a charity sector Community Helpline Manager in Torbay

The Torbay Health and Wellbeing Voluntary Sector Network in Torbay is recruiting a full-time Manager to oversee the Torbay Community Helpline.

This post will be based in the local voluntary sector infrastructure organisation - Torbay Communities, hosts of the Community Helpline.  

We are seeking an exceptional individual to lead this nationally recognised and acclaimed innovation. Torbay’s Community Helpline was established during the Covid pandemic and has since been developed by the local community into a central access point to the voluntary and community sector as a whole. Since 2021, it has also been the front door for new Adult Social Care referrals in the area through a unique partnership with the local statutory sector. Providing the best possible support to local residents the Helpline’s strapline ‘One Call – That’s All’ sums up the holistic approach. Individuals and families can access a wide range of support from food parcels to mental health support, help with isolation to debt advice etc. The Helpline links into over 100 voluntary sector organisations locally and into grassroots networks of residents offering support to each other. The Helpline has a strengths-based approach to its operations, with callers often helping others after they have received some support.

We are looking for someone who can lead this initiative into the next phase. Someone with the relevant experience who can identify the Helpline’s potential and - working with staff, volunteers, voluntary sector and statutory sector partners - deliver excellent support to our residents and develop the Helpline to meet future needs.

If you have boundless energy, a commitment to help marginalised people, a curiosity for doing things differently and a thirst to make a difference. Please apply.

Salary: £41,041 per annum.

For more information, please download an application pack from our website at Torbay Communities | Job Opportunities  - click 'redirect' and you can download the application pack

To find out more about the role, please call Tracey Cabache or email Tracey Cabache - details in application pack

Please email completed applications to John Arcus - details in application pack

By 5pm on Thursday 13th November 2025

Interviews will be held across the 18th and 19th November (please keep both days free).

Please note that, unfortunately, we cannot notify applicants who are not shortlisted for interview. 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Do you live in the Kent, Sussex or Surrey area, have excellent local knowledge and the enthusiasm to build a fundraising patch?  

We’re launching a brand-new role focused on developing and nurturing meaningful relationships with new supporters. If you love connecting with people and want to make a difference for people affected by breast cancer, we’d love to hear from you.

Initially offered as an 18-month contract (with the potential to become permanent), this position will play a key part in an exciting pilot programme designed to grow long-term income through a new, locally based relationship fundraising team.

The successful candidate will have the chance to work on a large-scale project supporting and growing Asda Tickled Pink, our award-winning partnership with Asda and CoppaFeel! which has already raised over £100 million. You’ll work directly with passionate colleagues across Asda stores in your region – driving new fundraising initiatives, inspiring communities and celebrating the incredible generosity of supporters.

This is your chance to build powerful local connections with new supporters – individuals, clubs and societies, and local businesses – and help develop a thriving network of people that share our mission.

About you

With good community fundraising experience, you bring enthusiasm, strong communication skills and a genuine interest in people and relationship building.

You’re proactive, organised and adaptable with a positive approach to trying new things. A natural collaborator, you have a flexible approach to your work and thrive in a busy environment.

You’re confident in approaching new contacts and are experienced in developing new relationships from scratch which have delivered income in both the short and long term. Your approach to supporter stewardship is best in class and you've proven that you can take the initiative to make ideas happen.

Alongside these skills and your previous experience, you have the passion that will help grow engagement and income in your region.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role

This is a remote role, and the candidate will need to be based in the Kent, Sussex, or Surrey area. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as occasional travel to our London office.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Tuesday 11 November 9am

Interview date 19, 20 November 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.

Main Purpose of the Role:

To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.  
 
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK. 

Specific Tasks:

1. Proactive Family Support 

• Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days) 

• Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear  

• Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care 

• Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern 

2. Transitions Support 

· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including: 

· Moving between educational settings such as primary to secondary 

· Transitioning from paediatric to adult health services 

· Changes in mobility and independence (e.g. transitioning to using powerchairs)

· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK 

· Develop resources, guidance, and workshops to support families through transitions 

3. Wellbeing Tracking and Outcome Measurement 

· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security) 

· Collaborate with families to co-create action plans and track progress 

· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call. 

4. Community Engagement and Event Delivery 

· Organise and deliver regional meetups (minimum one per quarter) 

· Facilitate support groups (virtual and in-person) for parents, young people, and extended family 

· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability) 

5. Stakeholder Collaboration 

· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities 

· Represent Action Duchenne in Scotland and build relationships with local networks 

6. Administration and Reporting 

· Maintain accurate records of all interactions and support provided 

· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact 

· Support development of CRM processes and service delivery improvements 

7. Key Performance Indicators (KPIs): 

· New contact acknowledgement email: within 3 working days 

· New contact follow-up call: within 7–10 working days 

· Families contacted per week: 12–15 hours of direct contact 

· Regional meetups: 1 per quarter 

· Support groups delivered: 9–12 per year 

· CRM data entry: within 24 hours of interaction 

· Family outcomes tracked: via wellbeing questionnaire and action plan 

· Transition support delivered: tracked through engagement, resources, and feedback 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find below the job specification, including required skills and qualifications.

Application deadline: 24th November at 9am GMT.

About The Creighton Centre

For over 100 years, The Creighton Centre has supported older and vulnerable people, and adults with disabilities, from our base in Fulham. Our aim is to help people live safely and independently in their own homes and to feel part of their community.

About the Role

We’re looking for a motivated and organised Business Support Officer to join our friendly, committed team. This is a varied and rewarding role, providing administrative support across our Care & Repair, Safer Homes, and Community Centre services.

You’ll help keep things running smoothly, from handling client referrals and liaising with contractors, to supporting community activities and maintaining good communication across the organisation. It’s a great opportunity to play a key role in a local charity that genuinely changes lives.

About You

We’re looking for someone who:

• Enjoys being busy and takes pride in being organised and reliable.
• Has excellent communication and IT skills.
• Can work well both independently and as part of a small, supportive team.
• Is patient, empathetic, and able to communicate well with people from all backgrounds.

Why Join Us?

• Be part of a community charity making a real difference.
• Join a welcoming and supportive team with strong shared values.
• Enjoy flexible working hours and a role with real variety.

How to Apply

Please apply via CharityJob by clicking on the 'apply' button.

Include your CV and a short cover letter showing how you meet the person specification.

Closing date: Friday 14 November 2025

Interviews: Tuesday 2 December 2025

Start date: Early January 2026