Community supporter care officer jobs

CRM and Supporter Care Lead

37 hours per week.
Salary: £30,984

Treetops is entering one of the most exciting periods in its history.

With a bold new hospice strategy, we’re creating a future model of care that’s innovative, sustainable and centred around the people we support. This transformation will enable more nursing in our community and stronger end‑of‑life support across the UK. To help drive this forward, we’re investing in our Marketing Team.

We’re looking for a talented and proactive CRM and Supporter Care Lead to take ownership of our CRM system and elevate the way we engage with our supporters. You’ll play a vital role in ensuring every supporter feels valued, appreciated and connected to the impact they make.

Reporting directly to the Head of Marketing, you’ll be the charity’s go‑to expert for CRM and supporter care. You’ll champion data quality across all departments, shape supporter journeys, and set the standards that ensure Treetops delivers exceptional supporter experiences at every touchpoint.

This is a fantastic opportunity for a passionate, analytical professional to shape a role with real influence, putting Treetops at the forefront of supporter data and supporter care.

Key Responsibilities

· Take full ownership of the primary CRM database, ensuring it is used effectively and consistently across the organisation
 

· Lead on supporter data management, ensuring information is accurate, up to date and handled correctly by all departments
 

· Ensure the primary CRM holds all relevant supporter data from every source and database
 

· Champion supporter care at Treetops, setting standards that ensure supporters receive timely, meaningful and personalised communication
 

· Lead on supporter journeys, including thanking processes, ensuring they are well‑designed, functioning and regularly reviewed

What we’re looking for

An organised, analytical professional with excellent data skills and the confidence to lead our CRM and Supporter Care strategy. You’ll bring:

· Experience managing CRM databases
 

· Strong Excel skills, including data manipulation and transfer
 

· Experience developing supporter or customer relationships
 

· Experience handling and processing large datasets
 

· Knowledge of database queries, reports and imports
 

· The ability to communicate technical information clearly to non‑experts

How to apply

For an informal conversation about the role, contact Michael Younger, Head of Marketing, on 0 1 1 5 8 6 5 6 0 3 8.

Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited to interview.

Treetops Hospice welcomes applications from all who meet the criteria, regardless of age, race, gender, disability, belief, sexual orientation or socio‑economic background.

Thank you for your interest in joining Treetops Hospice. Applicants must already have the legal right to work in the UK.

Full-time, 37.5 hours per week (excluding breaks)

Fixed term for 12 months in the first instance (subject to the successful completion of a 6-month probationary period)

Our new Programme Support Officer (Health and Wellbeing) will play a vital role across three of Salford CVS’s flagship programmes - Wellbeing Matters, Live Well, and Answer Cancer. This is a unique opportunity to contribute to three distinct but connected areas of work that collectively support community wellbeing, prevention, and early help across Salford.

You will work as part of a passionate, multi-disciplinary team, supporting programme coordination, data and insight gathering, communication activities, and high-quality partner engagement. By providing consistent and reliable operational support, you will help ensure each programme runs smoothly, meets its objectives, and continues to deliver positive health and wellbeing outcomes for residents and communities.

Across these programmes, you will:

• Support day-to-day programme delivery, helping maintain strong relationships with partners, community organisations, and stakeholders
• Support data collection, reporting, and gathering stories, and help create clear updates that show the programme’s health, wellbeing and prevention impact
• Provide administrative, coordination and organisational support to Programme Managers and wider delivery teams
• Help ensure consistent standards of quality, compliance and communication across all three programmes
• Contribute to the continuous improvement of programme tools, systems, and ways of working to strengthen health focused and person-centred delivery

This is an exciting opportunity for someone who enjoys variety, values community wellbeing and preventative approaches and is motivated by helping programmes run efficiently and effectively. You’ll be joining teams who are committed to tackling inequality, improving health and wellbeing, and amplifying the strengths of Salford’s VCSE sector.

Benefits

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Enhanced company sick and maternity pay, subject to terms and conditions of service
• Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work scheme
• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture - we respect and support one another to do the best we can

If you would like to apply for the position of Programme Support Officer (Health and Wellbeing), please submit your application on our website via the apply button.

Closing date: Noon on Friday 17th April 2026.

Interview date: Wednesday 6th May 2026.

We reserve the right to review applications before the closing date should we get sufficient applications.

Please note late applications will not be accepted.

Youth and Community Leader

Oasis Knights (Streatham/Brixton Hill, South London)

40 hours per week (1.0FTE)

Permanent

Salary: £38,794 per annum

Want to lead a Youth Centre offering a diverse range of activities for the local community?

Want to enable young people to thrive?

Want to be lead a dynamic, passionate and impactful team?

Knights Youth Centre (KYC) was established in 1936 as an independent Christian Charity. The centre provides a range of universal and targeted youth work programmes in partnership with a number of statutory and voluntary organisations and is located on the boundary of the Clapham Park Estate (the largest estate in the Borough of Lambeth) in an area of high social need. In 2025 KYC joined the Oasis family of charities and is now known as Oasis Knights. Oasis’ vision is for community, a place where everyone is included, making a contribution and reaching their God-given potential. There is also the exciting opportunity to collaborate with the Oasis St Martins Village in nearby Tulse Hill, our new village that works with local partners to provide a welcoming inclusive space to provide opportunities for young people and tackle issues such as school attendance and exclusions.

We are seeking an experienced and visionary Youth and Community Leader to manage and develop the work at Oasis Knights. This is an opportunity to lead a team committed to making a tangible difference in the lives young people, their families and the broader community. The successful candidate will be responsible for strategic leadership and operational management, which includes overseeing a range of youth and community activities. A critical aspect of this role involves fundraising, business development, and monitoring the impact of all initiatives.

Key responsibilities include:

· Overseeing youth provision, including mentoring, youth clubs and targeted interventions.

· Ensuring effective financial management and income generation to sustain and expand services.

· Managing and growing a team of staff and volunteers, ensuring alignment with Oasis’ ethos and values.

· Building strong partnerships with local stakeholders to support the delivery of impactful youth projects.

· Developing and maintaining monitoring and evaluation frameworks to demonstrate the impact of activities.

· Working with the building narrative to ensure compliance with health and safety, safeguarding, and other statutory requirements.

The successful post holder must have:

· A degree-level qualification or equivalent in youth work, community development or a related field.

· Proven experience in leading youth projects and managing diverse teams.

· Strong fundraising and income generation skills, with the ability to create and implement successful strategies.

· Excellent organisational and interpersonal skills, with the ability to build positive working relationships.

· Knowledge of safeguarding practices and experience working with young people in challenging environments.

· A track record of developing and implementing strategic plans in partnership with stakeholders.

· A commitment to the Oasis ethos and values, including inclusion, equality, and perseverance.

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

To apply, please apply via Charity Jobs or refer to our website for further information.

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.

Completed applications should be returned by 9am on Friday 17th April 2026.

Stage 1 Interviews will take place online on Wednesday 22nd April 2026.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Citizens Advice Surrey Heath (CA-SH) is an independent local charity and a company limited by guarantee.

We provide free, confidential, impartial, and independent advice and information for the benefit of the local community, to exercise a responsible influence on the development of social policies and to ensure individuals do not suffer through lack of knowledge or an inability to express their needs effectively.

The Role

Reporting to the Chair of the Trustee Board, the Chief Officer

● Is responsible to the Trustee Board for the management and leadership of Citizens Advice Surrey Heath.

● Represents Citizens Advice Surrey Heath to funders, partners and stakeholders.

● Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers.

● Is responsible for the continuing funding, planning and financial management of the service.

● Represents the organisation in Surrey Heath and contributes to the overall provision of strategic advice services in the borough.

In particular, the priorities for the Chief Officer in 2026 will be to

● Manage CA-SH’s external relationships, with our funders and the Surrey Heath community generally, to ensure satisfaction with the delivery of current projects.

● Build on the current income base, in terms of increased existing project budgets, new projects, and diversifying the income base.

● Explore opportunities to potentially integrate with other local Citizens Advice in Surrey to ensure long-term sustainability and strengthen our impact, in line with the new Unitary Authority structure.

The role requires working closely with the Operations Manager, who will be responsible for staff, volunteers, and, generally, the internal CA-SH operation.

Person specification

Essential

1. Understanding of the voluntary sector and, in particular, knowledge of the strategic and policy environment in which the advice sector, and particularly Citizens Advice operates.
2. Proven ability to devise and implement strategic development and resource plans, particularly in the area of service development, staff development and the management of change.
3. Demonstrable track record of successful income generation and diversification, through promoting services, fundraising, and other activities.
4. Proven track record of devising funded projects, setting them up for delivery and delivering them against agreed targets.
5. Proven ability to lead, motivate and contribute to a team.
6. Demonstrable track record of financial management and budgetary control.
7. Effective communication and presentation skills in person and in writing, to include researching and interpreting complex information and producing clear verbal and written reports, both internally and externally.
8. Proven ability to earn and maintain the trust of stakeholders.
9. Track record in project management.

Desirable

1. Understanding of, and commitment to, Citizens Advice aims, principles and policies.
2. Broad understanding of the operation of local and national government, and the administration of public and legal services, including an understanding of commissioning.
3. Demonstrable ability in people management, particularly in the voluntary sector.
4. Ability to create a positive working environment in which equity and diversity are well managed, and staff are empowered and motivated to do their best.
5. Ability to communicate and work well with a governing body.
6. Track record of managing ICT in a working environment, including ICT business planning, managing information and supplier relations.
 

Staff Benefits

● 6% Employer Pension Contribution
● A company that is committed to its employees, valuing their knowledge, creativity, and flexibility
● Flexible, hybrid working
● Free parking
● Ongoing personal training and development
● The chance to work with amazing people and a nationally recognised charity.

JOB TITLE: Kinship Community & Family Support Worker

RESPONSIBLE TO: Kinship Services Manager

HOURS OF WORK Part-time 28hours (evening and weekend work will be required)

LOCATION: Hybrid – in person community delivery, with requirements to attend office base in Edinburgh/East Lothian, and home working possible

SALARY / GRADE: Fixed term 24 months (with potential for extension, funding allowing)

Grade 4 / £28,615 per annum fte – pro-rata

KEY WORKING RELATIONSHIPS

•Kinship Services Manager

•Adoption UK Scotland and Kinship service colleagues

•The Adoption and Kinship Community in Scotland

•Local Authorities and external commissioners

PURPOSE OF THE ROLE

·To support the community work of Adoption UK Scotland and their kinship services, to provide professionals, parents/carers, children, and young people access to information, resources, and services for kinship communities and to engage with families in their local communities.

·To offer a front-line service, primarily to kinship families based in the East Lothian Community, by supporting delivery and administration for activities and events, including regular support groups delivery, youth and family events. Support of events in other areas in Scotland based on resources and availability.

·To hold and manage kinship care family cases, providing direct family support within service guidelines and delivery model.

·Support planning, organisation of, and attendance at, in person and online events through funded projects and services to bring together kinship families and individuals, enable peer support, build a sense of community and promote an active and supportive Community Network.

·To respond to enquiries received via the Information and Support Service and relevant email inboxes with relevant information and/or signposting.

·To be part of the wider kinship service team within Adoption UK Scotland, working across teams and services.

·Work collaboratively with colleagues across all services areas of Adoption UK

MAIN DUTIES AND RESPONSIBILITIES

·Working alongside service leads within the kinship teams, and with the wider community team members to plan and deliver specific events and activities for East Lothian Council Kinship community members, and kinship families in wider areas where resources and availability allows.

·Provide administrative coordination for community groups, including collating event materials, gathering feedback and evaluations for reporting purposes, supporting delivery of events, maintaining records using existing required systems, and responding to enquiries via our Information and Support line and relevant email inboxes.

·To facilitate referral meetings with new kinship carers accessing the East Lothian Kinship Support Service, including initial assessment of need to identify suitable support and signposting requirements

·To hold responsibility for administrative requirements relating to referrals and cases within the East Lothian Kinship Support Service, including setting up new cases and recording service delivery interactions, using existing Adoption UK systems and processes

·To work with colleagues in the Foundations for Families kinship support service to support delivery where time and resources allow, and coordinate activities between services where appropriate.

·To report to line manager and directors in Adoption UK Scotland relating to service delivery, including contributing to monitoring and reporting on activities.

·To work alongside Adoption UK colleagues to develop and improve resources and services for kinship carers

Knowledge and experience

• Demonstrable knowledge and understanding of the kinship legislation system, issues and challenges faced by kinship individuals. (Essential)
• Experience of engagement and direct work with families (Essential)
• Experience of facilitation of in person and online groups (or commitment to learn) and commitment to digital safeguarding (Essential)

Qualifications and Education

• Relevant degree or qualification (e.g. community work, social sciences) or equivalent experience (Essential)

Skills and abilities

• Report writing and record keeping (Essential)
• Excellent communication skills, both written and verbal (Essential)
• Ability to build and maintain relationships (Essential)
• The ability to use Microsoft Office (Word, Excel, Outlook) (Essential)

Accountability

• Liaise with colleagues to share updates and information
• Report to supervisor and relevant managers and external commissioners on activities

Behaviours

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Follows all policies and procedures relating to risk assessments, safeguarding and youth service delivery
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
• Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives

As our current CEO steps down after five successful years, we are looking for an outstanding candidate to lead our charity in the next stage of its development.

As Chief Executive Officer you will provide strategic and operational leadership to our well-established community charity, ensuring that our activities and projects continue to meet the changing needs of our local community.

You will work closely with the board of trustees to shape the next stage of our charity’s development. You will lead our staff team and ensure that all the resources and structures are in place that allow them and the charity to flourish. This means successfully securing grant funding, leading our community fundraising efforts, ensuring the charity meets its legal and regulatory obligations, managing the operational finances, and building effective partnerships within the local voluntary, community, and faith sector.

You will be equally comfortable writing a funding bid, supporting a member of staff, navigating a spreadsheet, working directly with beneficiaries, and providing concise and accessible reports to trustees and stakeholders. This is a varied role where no two days are quite the same. Your work will make a real difference to the lives of those we support and this is what makes it so rewarding.

For more information please see the recruitment pack attached. The closing date for applications is Friday 17 April 2026.

Do you enjoy building relationships and inspiring people to support a meaningful cause, while being an inspiring team leader and manager? This could be the role for you.

Job Description

As a senior member of the Bristol & Weston Hospitals Charity (BWHC) Fundraising & Marketing team, your main objective is to lead the development and management of our community fundraising programme to maximise income to meet annual targets.

You will play a vital role in stewarding effective relationships to maximise support from our existing supporters and crucially, for driving new donor acquisition to ensure the sustainability of our work.  Developing our community fundraising programme is essential to our income base and profile. Central to our work is supporting our volunteer fundraisers, driving participant numbers for challenge events, recruiting and engaging volunteers to help raise awareness of the impact of our hospitals across Bristol and Weston. Crucially, delivering on our 2025-2030 strategy alongside the rest of the Fundraising and Marketing team will be a key part of your role.

Supported by the Head Public Fundraising, you will develop strategic and operational plans and budgets for your operational area to meet growth targets and you will ensure to focus on the objective of focusing on current and lapsed supporters.

This is a dynamic and varied role where you will work closely with colleagues across fundraising, marketing and hospital teams to deliver our 2025–2030 strategy and bring our community closer to the charity’s mission.

Key Accountabilities

Community & Events Fundraising

• To maximise fundraising income by managing and delivering overall recruitment and stewardship of fundraising groups, individual supporters (including in memory fundraisers and funeral collections), ambassadors and volunteers
• To develop and manage the team, empowering them to deliver the BWHC ‘In Aid of’ strategic plan, focussing on expanding the network of supporters who fundraise for and are happy to represent BWHC externally
• To develop, manage and deliver the BWHC Community Group plan, focusing on acquisition of new supporters and development of our retention plan
• To raise income and profile through the development, management, promotion of a portfolio of events (BWHC events, third party events and In Aid of events), ensuring maximum participation
• To develop and manage the team to deliver stewardship of in memory fundraisers and income from funeral collection
• To work with the Hospital Partnership Manager to develop a strategic approach to increase levels of hospital staff fundraising
• To manage and develop BWHC’s trading offer, including overall management of the physical Fundraising Hub and development of online shop
• To ensure exceptional, personalised but proportionate donor stewardship including continued development of product led stewardship e.g. in celebration
• To oversee the recruitment, training, stewardship and management of volunteers to provide support across the charity
• To work with the Brand & Marketing Team to create and deliver a media programme to maximise participation in BWHC activity
• Supported by the Head of Public Fundraising, to work with the IG & Legacy Manager and Supporter Experience, Data & Insight Team in particular to define, develop and deliver cross-portfolio supporter journeys and consistent supporter care.
   

Leadership & Management

• To provide strong leadership and management to the Community Partnerships & Events Fundraising Officer, Community Partnerships & Event Assistant and Volunteer Officer to ensure they are encouraged and motivated to perform at their best, fulfil their role and achieve agreed targets/KPI’s.

Strategy and Planning

• Contribute to the development and review of Fundraising & Marketing strategy.  
• Accountability for Community Fundraising plan and maximising long-term growth in this area
• Develop, implement and monitor annual operational plans, budgets and income forecasting, and ensure internal reporting is completed
• Ongoing evaluation of activity to ensure maximised return on investment
•  Keep up to date with relevant legislation and developments which affect the charity
• To contribute to the overall work and reporting of the fundraising and communications team through excellent team-work and cross-team working

Deadline for applications: 11.30pm, Friday 24th April
Interviews planned for: W/C 27th Apri. 

Our Benefits:
 

• 27 days annual holiday entitlement (pro-rata) plus an additional day off on your birthday and a wellbeing day. Plus an additional two days leave after five years of service. 
• Commitment to hybrid and flexible working
•  Competitive pension scheme. We'll match employee pension contributions up to 8% (minimum 5%)
•  Additional support via our enhanced Employee Assistance Programme, including up to eight sessions with a licensed counsellor
•  Life assurance cover - 4x annual salary
•  Commitment to training and development with budget set aside
•  Medicash health plan - claim cash towards a range of medical costs
•  Free Blue Light Card that allows access to hundreds of discounts at major retailers.

How to Apply:

Please submit your CV and cover letter, outlining how your experience fits the role and skills required. 

We are recruiting for six Funding Officer roles for our Scotland Funding Team.

Place Teams: One Permanent position and three 12-month contracts.

Scottish Land Fund work: One Permanent position and one FTC until March 2027

• Are you a confident communicator who enjoys working with people?
• Do you see the potential in ideas as well as the challenges?
• Are you passionate about the power of communities to change things for the better?

If that sounds like you, we’d be delighted to hear from you.

​You’ll be part of a team of Funding Officers, led by a Funding Manager, responsible for our grant-making activity in a geographical area or thematic approach. There are eight place teams in Scotland each covering a different geographic region with between 4 and 8 Funding Officer’s in each team. We also have a small number of thematic-led teams with a country-wide brief. Funding Officers work on grant-making activity within specific boundaries and are the main point of contact for all grant-holders and applicants in that area.

​Alongside our place teams, we are also recruiting staff for our Scottish Land Fund work. The roles (one permanent and one fixed term until 31st March 2027) will initially be attached to the Scottish Land Fund. 

Role Expectations

You will provide advice to prospective applicants, assess applications and will be in regular contact with grant-holders as they progress with their projects. Your recommendations will guide decisions on awarding grants and how we support grant-holders. You will contribute to learning and evaluation of our work, outreach and stakeholder engagement in your area of interest. You will ensure that our funding responds to the local context and our commitment to equity and inclusion. You will be expected to challenge yourself and colleagues to continually improve the way we work.

You will be responsible for understanding how an organisation’s ideas align with our funding priorities and making good judgements about when to take an application further or when to signpost to alternative opportunities. You will be able to communicate clearly and concisely your recommendations about who and what we fund. Your natural curiosity combined with a genuine interest in people and projects in your area will enable you to try new approaches and develop your understanding of what works. 

During your first few weeks of on-boarding with the Fund, in person training will be delivered in our Glasgow office. After the initial training period, work patterns are more flexible. We currently operate a hybrid work model which includes office, community and home working. In a typical week most full-time Funding Officers would be likely to spend a mixture of times in this approach.  Part-time and non-standard work patterns will be considered.

Skills & Requirements

We are looking for talented people from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through our funding. Whether through lived or gained experience, you will bring a strong understanding of the communities we work with.

Interview details:

• Date: 20th April 2026
• Format: In-Person. 
• Location: Glasgow G2

For an informal discussion about the role, please contactt recruitment team. 

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Demonstrates strong skills in analysing complex information and data with a natural curiosity and ability to question - We’re looking for people who can bring together information from a range of sources to make decisions and can clearly explain their judgement to others.

• Experience of or working in the third sector – The Third Sector makes up the bulk of our customers. We’re looking for people with an active interest or experience in the third sector in Scotland and working with under-represented communities.

• Delivers high quality results and has a passion to achieve constructively – You want to do well, get satisfaction from achievements, have an eye for detail and a concern for quality in your work efforts. Your enthusiasm will encourage others and will contribute to our culture.

• Natural relationship builder who imparts confidence with honesty and integrity - We’re looking for people who can develop productive working relationships with people inside and outside an organisation and are committed to equity, diversity, and inclusion.

Desirable Criteria:

• An effective team player who values sharing but can also take the lead when required - We’re looking for people who can plan and organise their own time to meet regular deadlines and complete varied tasks and projects. At the same time you’ll thrive working with others and having shared goals and workloads.You’ll be comfortable taking the lead for some aspects of work and will generally be someone who is available to help others.

• Understanding of great customer service – You know what excellence feels like when you receive it and you’ll want to achieve similar high standards in your own practice such that customers value you, your contribution and will speak highly of your contributions.

• Confident in presenting to external audiences – You’ll be comfortable sharing information in clear and understandable formats, leading discussions and listening carefully to contributions.

• Demonstrates a compassionate approach to sensitive issues that helps put others at ease - We’re looking for people who understand that social connections and community activities are at the heart of creating healthier, happier lives and a flourishing society.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

You will be part of a small energetic and committed team supporting the delivery of Northamptonshire Community Foundation’s philanthropy and income generation ambitions. Working collaboratively with colleagues, you will help grow and steward support from individuals, corporate, charitable and statutory donors, with a lead responsibility for a defined portfolio of relationships and initiatives.

Fundraising and relationship building happen across the charity, and you will manage your own portfolio of donors and partners and work with the Chief Executive and wider team to co-ordinate activity, share insight and maximise opportunities for place based philanthropy in Northamptonshire.

You will need confidence, excellent communication skills and the ability to plan and deliver projects as part of a highly collaborative team. You will be comfortable cultivating, stewarding and sometimes soliciting charitable donations yourself, as well as creating opportunities for the Chief Executive to engage with donors and prospective supporters.

As Community Connector you will play a vital role in fostering meaningful relationships between Raw Material and its diverse local communities, and stakeholders across the education, arts, youth work, community, and social and healthcare sectors. 

Working as part of the Programmes Team (and closely with other Raw Material staff) you will develop, coordinate and participate in the delivery of Raw Material’s CEP, building awareness of the charity’s creative and wellbeing programmes, facilities and broader services (e.g. workspaces).

You will develop creative ideas, partnership opportunities and produce and organise activities, events and initiatives that amplify Raw Material’s mission, and boost our reach, increase participation and engagement in our services, and enhance the accessibility, relevance and impact of our work, particularly amongst marginalised communities.

You will champion the use of music and creativity as tools to support wellbeing, personal development and social inclusion; communicate the benefits and value of Raw Material’s programmes and services; and create inclusive pathways for underrepresented and marginalised communities with lived experience to access Raw Material opportunities.

Supporter Care Officer

Salary: £28,360 

Hybrid – two days per week in our Letchworth Office

Full time (35 hours a week)

Permanent

Flexible working considered

Are you a people person with a can-do attitude? Do you have some experience of fundraising, or are you looking to start your fundraising career? We have the perfect role for you!
 

Join our friendly team
We are looking for someone with strong communication and relationship building skills, who will enjoy enthusing others to support our cause. Ideally you will have experience in a similar role either within the charity sector or health environment, but for the right person, relevant transferable skills and an enthusiastic approach are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.
 

Our charity
MS Trust is a UK charity which brings together expertise from every angle to help everyone feel more in control of their MS, today and every day. Through trusted information and compassionate support, the training of new MS healthcare professionals, and research rooted in real experience – we're here for every MS. Every day.

The role

The Supporter Care Officer plays a vital role in ensuring our supporters and volunteers feel valued, inspired and motivated to continue their involvement with MS Trust, by delivering exceptional supporter care and stewardship. As a key member of the Events and Community Fundraising Team, you will provide essential support for third-party events and individuals fundraising within their communities, ensuring every supporter receives the guidance and encouragement they need to succeed.
 

What we can offer

· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.

· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.

· Death in Service benefit.

· Enhanced maternity, paternity and adoption pay.

· Sick pay.

· Hybrid working.

· Employee assistance Programme

· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.

· Learning and development policy to develop all staff.

· Cycle to work scheme, Volunteering day and Season ticket loans.

To find out more and apply

Please visit our website to download a job pack and application form (CVs will not be considered).

As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.

Closing date: 6 April 2026 (5pm)

First Interviews: 14 & 15 April 2026

Second Interviews: 21 April 2026

About Action for Pulmonary Fibrosis

Action for Pulmonary Fibrosis (APF) is the UK’s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive.

Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds – our team and volunteers aim to reflect the diverse communities we serve.

We have just launched an ambitious five-year strategy (2025–2030), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone.

Role purpose

The Senior Challenge Fundraising Officer will lead the delivery and growth of APF’s third-party and mass participation challenge events portfolio.

This role exists to significantly grow income and participation by managing end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship

Working closely with the Head of Fundraising and colleagues across Communications, Services and the Operations Team, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with APF.

Success in this role means more people fundraising for APF, raising more income and feeling valued, supported and inspired to stay connected to our mission.

Key Responsibilities

1. Grow participation in third party

• Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement.
• Develop and execute creative marketing strategies to boost participation and attract new event participants.
• Draft engaging promotional content that inspires and engages our supporters in collaboration with the Communications team.
• Promote third-party events proactively across relevant channels and networks.
• Work with the wider Fundraising team to improve and refine the stewardship journey for challenge participants to maximise the participant experience.
• Identify and pursue opportunities to grow participation in new and existing events.
• Attend key events as required, managing on-the day logistics and volunteer coordination.

2.  Community Product Development

• Work with Head of Fundraising to shape and improve APF’s fundraising offer and remote products.
• Test and refine new fundraising concepts that increase accessibility and broaden participation.
• Work collaboratively across teams to ensure our community fundraising products align with wider campaigns and strategic priorities.

3.  Income growth and fundraiser mpowerment

• Inspire participants to achieve ambitious fundraising targets through engaging, creative communications.
• Develop and enhance fundraising materials, including participant packs and digital resources to support our fundraisers.
• Use insight and sector trends to identify opportunities to boost event visibility and maximise fundraising efforts.
• Monitor fundraising performance to ensure we’re meeting targets and delivering strong ROI on our challenge activities.

4. Stewardship and re-engagement

• Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued.
• Create clear re-engagement plans to encourage repeat participation and long-term loyalty.
• Collaborate with wider Fundraising and Services teams to support acquisition and ensure our supporters have a smooth, high-quality supporter journey.
• Represent APF publicly when required, acting as a confident ambassador for the charity at events and in public settings.

5. Data, insight and compliance

• Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting.
• Monitor recruitment, participation, income and ROI to help inform future planning and improvements.
• Maintain up-to-date knowledge with GDPR regulations and compliance and ensure personal data is handled responsibly and securely.
• Work closely with the Governance and Operations Manager to ensure our fundraising activities are fully compliant with GDPR and the Code of Fundraising Practice.

How to apply

Please submit a CV and a covering letter (maximum of two pages) highlighting your skills and suitability to the role, reflecting the key responsibilities in the job description.

First stage interviews to be held virtually on 1st May 2026, second stage interviews to be held at the Peterborough office on 8th May 2026.

Senior Legacy Officer

Location: Manchester (Northern Quarter) or London
Contract: Permanent
Salary: £32967.34 - £41740.90 
Closing Date: Monday 6th April 2026
Interviews: w/c 7th April 2026

About us

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Legacy Officer to join our Individual Giving and Legacies team.

We support over 16,000 young people each year by providing accommodation, health support and life skills to help them move on from homelessness. Our ambition is to end youth homelessness by 2037.

Our fundraising teams play a vital role in making this happen, with legacy giving forming an increasingly important part of our long-term, sustainable income.

About the role

This is an exciting opportunity to play a key role in delivering Centrepoint’s growing legacy programme, helping to generate over £2.5m annually and supporting our wider fundraising ambitions.

You’ll lead on the development and delivery of impactful legacy marketing campaigns, inspiring supporters to leave a gift in their Will and helping to build meaningful, long-term relationships.

Working collaboratively across teams, you’ll create compelling supporter journeys, use insight and data to drive performance, and manage agency relationships to deliver high-quality, multi-channel campaigns.

This role can be based in either our London or Manchester office.

What you’ll be doing

• Delivering multi-channel legacy marketing campaigns (direct mail, digital, telemarketing and paid media)
• Developing and optimising supporter journeys to increase engagement and legacy pledges
• Using data, insight and a test-and-learn approach to improve campaign performance
• Managing relationships with external agencies and suppliers
• Collaborating with internal teams including Data & Insight, Communications and Supporter Care
• Monitoring budgets and ensuring campaigns deliver against KPIs
• Supporting the development of in-memory giving products and stewardship approaches

About you

We’re looking for a creative and data-driven fundraiser who understands the sensitivity and impact of legacy giving.

You will have:

• Experience in legacy, direct marketing or relationship fundraising
• Strong knowledge of supporter journeys and campaign delivery
• Experience managing external agencies and delivering campaigns end-to-end
• The ability to analyse data and translate insight into action
• Excellent communication and stakeholder management skills
• A proactive, collaborative approach with a passion for innovation

Most importantly, you’ll have a genuine commitment to supporting young people and helping to end youth homelessness.

Why join Centrepoint?

In return for your efforts, you’ll receive:

• 25 days annual leave (rising to 27 days)
• Healthcare cash plan and private medical insurance
• Employer pension contribution (5%)
• Income protection
• Cycle to Work scheme and interest-free travel loan
• Ongoing training and development opportunities

We operate a hybrid working model, with a minimum of 50% office attendance (typically 2–3 days per week).

Our commitment to inclusion

At Centrepoint, we are committed to creating an inclusive environment where everyone feels valued. We welcome applications from all backgrounds, including those with lived experience of homelessness.

Using AI in your application

We recognise that some candidates may choose to use AI tools  to support their application. While this is fine, we encourage you to ensure your application reflects your own skills, experience and motivations. Applications that appear overly generic or not tailored to the role may not be progressed.

Apply now

Don’t miss out on this fantastic opportunity to join our team as a Senior Legacy Officer — click Apply now.

CQC Registered Manager (Independent Living/Domiciliary Care) 
Location: Remote – National  
Contract: Full Time | Permanent
Salary:  £33,000 - £35,000 per annum
Requirement: Full UK Driving Licence essential

A leadership role with heart.

Are you looking for a management role where you can see the impact you make every day in a worthwhile (and often overlooked) area? Where you can benefit from the specialist experience of a committed, established team around you AND be a part of the growth of a national charity? Where no two days are the same, but where each day makes a difference to people living with deafblindness and complex needs?

What you’ll be doing

As Registered Manager, you will be responsible for the day to day operational management of Deafblind UKs Independent Living/Domiciliary care Services, and community communicator guide support.

That means:

• Lead the day-to-day management of domiciliary care, independent living, and communicator guide services
• Deliver high-quality, person-centred support that promotes independence and positive outcomes
• Manage and develop Care Coordinators, Team Leaders, and support staff to drive performance
• Ensure full compliance with Care Quality Commission standards, including inspections, audits, and reporting
• Build and maintain strong relationships with local authorities, health professionals, and stakeholders
• Oversee care planning, reviews, and service delivery in line with individual needs and outcomes
• Manage service budgets, rotas, and resource allocation effectively
• Lead recruitment, induction, supervision, and ongoing development of staff teams
• Promote a positive, open culture with a focus on quality, safeguarding, and continuous improvement
• Monitor performance, manage risk, and implement improvement plans where required
• Ensure safe practices across all services, including medication, safeguarding, and health & safety
• Act as an ambassador for Deafblind UK, supporting service growth and development
• Participate in on-call duties and work flexibly to meet service needsI

In short — you’ll keep the service strong, the team motivated, and the standards high.

About you

You will need to have solid previous experience as a Registered Manager with CQC, along with:

• Experienced in supported living or regulated care
• Comfortable leading teams and juggling rotas
• Familiar with CQC regulations and compliance
• A natural communicator who can build strong relationships
• Level 5 Leadership & Management (or equivalent) or working towards

Never worked with deafblind individuals before? No problem at all. We’ll give you all the training you need.

What matters most is your leadership, compassion and drive to make services better.

What you’ll get in return

• 25 days annual leave plus Bank holidays (increases by a day at both 3 years of service and 5 years of service)
• Westfield Health – which includes the below:
• Cash reimbursement for a range of health-related costs that we all incur regularly, such as dental and optical costs, hospital in patient or day care, and more.
• Cover is for yourself, and certain cash benefits cover up to 4 dependent children
• A Doctor line giving access to a GP 24/7
• A discount scheme
• Gym membership discounts
• 24-hour employee helpline
• Workplace Pension - eligible employees are enrolled onto the workplace pension scheme

Why Deafblind UK?

We’re a national charity with a big mission: helping people with deafblindness live full, independent and connected lives.

From specialist support services to national advocacy, we work every day to create a world where sensory disabilities don’t limit opportunity.

And we do it with passionate people who care about what they do.