Customer care manager jobs

Job Title: HR Adviser
Hours: 35 hours (full time)
Salary: £44,686 per annum
Contract: Permanent
Location: ISHA, 102 Blackstock Road, Finsbury Park, London N4 2DR
This role is based at our Head Office in Finsbury Park with some flexibility to work from home for one day per week after a successful probation period.

We’re looking for an experienced, people focused HR Adviser (we call this role a People and Culture Adviser at ISHA) to join our small team and play a key role in delivering high quality, generalist HR support across ISHA.

This is a varied, hands-on role where you’ll work closely with managers and colleagues, providing sound advice across the full employee lifecycle, from recruitment and onboarding through to employee relations, performance management, policy implementation and learning & development. You’ll be a trusted adviser, confidently balancing best practice with a pragmatic, solutions focused approach while using sound judgement skills.

This is a great opportunity for an experienced HR professional to join our small, but supportive, People and Culture Team working on all aspects of generalist HR advice and support. You should be a resilient, professionally curious person who enjoys working independently as well as part of a small team.

You will work closely with the Head of People and Culture in a generalist capacity, to support with continuous improvement across all areas of P&C work, while helping to support and achieve our organisational objectives.

Key responsibilities include:

• Providing first-line, advisory support to managers on a wide range of ER matters, including disciplinary, grievance, sickness absence and performance.
• Independently managing ER casework end-to-end, ensuring outcomes are fair, consistent and legally compliant.
• Supporting recruitment and selection activity, including advising on job design and interviews.
• Coordinating onboarding and probation processes, helping new starters feel supported and role-ready from day one.
• Assisting with the development, review and implementation of HR policies and procedures aligned to acas best practice.
• Maintaining accurate HR records and supporting reporting using our HR system, Cezanne.
• Contributing to organisational projects such as wellbeing, engagement, EDI and culture.

You

We are seeking a proactive and committed individual with strong interpersonal skills who can provide an excellent, customer-focused service to employees, managers, and senior leaders. This is a busy and varied role, so we’re looking for someone who likes working in a fast-paced environment while ensuring consistency and accuracy alongside considering and minimising risks.

We need you to come with:

• Proven experience in a generalist HR role.
• Solid working knowledge of UK employment law and confidence handling ER cases.
• Confidence in advising and influencing managers at different levels.
• Excellent communication skills, with a professional, empathetic and nonjudgemental approach.
• Strong organisational skills and the ability to manage competing priorities.
• CIPD qualification (or working towards), or equivalent experience.
• A great sense of humour will serve you in good stead, and your sound judgement skills will be second to none.

About ISHA

We are a small but ambitious housing association at a critical juncture. We have a brand new strategy that you will help us meet the objectives. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

We strive to be a values led organisation and make them at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them?

If you’re a capable and enthusiastic HR generalist who enjoys variety, challenge and making a positive difference, we’d love to hear from you.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have a health cash plan, and will invest in your professional development with on-going training and career development opportunities.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents.

Deadline: 09:00 Monday 27 April 2026
Interview: 12 May 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Once you have landed on our website, you will need to do the following in order to apply for this role:

Application Process

When you submit your final application with your CV and a covering letter tell us:

(a) Why you feel you’re a strong fit for this role, with reference to the job description and person specification.

(b) One work related challenge you’ve managed, what you did, and what you learned.

(c) What motivates you most about working in HR.

(d) How you manage competing priorities and deadlines.

(e) anything else you feel is relevant.

Maximum of 250 words each answer.

Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.

Applications sent without a covering letter will not be accepted.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, you will be able to contact us.

No agencies please.

Smart Works is looking for a Finance Officer to manage day‑to‑day financial transactions related to Accounts Payable (AP) and Accounts Receivable (AR). This role ensures timely and accurate processing of invoices, payments, receipts, and reconciliations, while maintaining strong financial controls and supporting the wider finance team with reporting and administrative duties.

For full details please see the attached job pack.

To apply, please use our online portal to submit a CV and answer the following screening questions by 12 noon on Tuesday 28th April 2026. You will be prompted to provide your answers to the questions during the online application.

HopeWorks is a community‑focused charity dedicated to improving the lives of the homeless, those in our supported accommodation, and those seeking resettlement in the UK. We are passionate about delivering high‑impact support and ensuring every pound we receive makes a meaningful difference. 

As our Finance Officer, you will play a key role in ensuring the smooth financial running of the organisation. You will be responsible for maintaining accurate financial records, supporting budget planning, managing day‑to‑day transactions, and helping produce financial reports that support strategic decision-making. This role is perfect for someone who has finance experience in the charity sector, is highly organised, confident with IT packages, numbers and financial analysis, and motivated by the vision and values of HopeWorks.

We are looking for a proactive and highly organised Executive Assistant to provide comprehensive support to our CEO and Board of Trustees. This is a multi-faceted role that combines executive support with office management, ensuring our staff team has the administrative capacity to thrive.

About Prison Fellowship

Our mission is to show Christ’s love to people in prison by coming alongside and supporting them. Through programmes like Angel Tree, Letter Link, and Pastoral Care, we seek to transform lives. We are looking for an individual who shares this passion and vision.

The Details

· Contract: 9-month maternity cover (potential for extension up to 12 months).

· Start Date: June 2026.

· Location: Hybrid (minimum 3 days per week in our London office).

Equality & Diversity

We work with people from all walks of life and aim to reflect the diversity of our volunteers and the people we serve. We particularly welcome applications from underrepresented minoritised groups.

Some roles are defined before you arrive. This one is defined by you. 

When You Wish Upon a Star grants life-changing wishes for children with terminal and life-threatening illnesses. Every wish is a memory that lasts a lifetime for a family facing the unimaginable. The cause is immediate, emotionally powerful and directly translatable into the kind of impact that makes corporate partners proud to be involved. 

We are looking for someone to create and lead our corporate partnerships function. You will shape the strategy, develop the partnerships and define what this looks like for Wish. You will have the full backing of the CEO and board, direct access to senior leadership, and the freedom to bring your own thinking, creativity and ambition to a function that is yours to build. 

If that sounds like the role you have been waiting for, we would love to hear from you. 

What you will be doing 

You will identify and secure corporate partnerships that are deeply aligned with our mission, developing propositions that are emotionally compelling and commercially credible. You will represent Wish confidently at senior level, create the systems and structures that enable sustainable growth, and lay the foundations for a partnerships team that grows with the income you generate. As income grows, so does the role. The expectation is that this person builds not just a partnerships portfolio but, in time, a team around it. 

You will work closely with the Head of Income Generation and Board, with realistic targets in the early stage that give you the time and space to build the right relationships rather than rush the wrong ones. This is not a role where you will be left to figure it out alone. It is one where your ideas are wanted, your judgement is trusted, and your ambition is actively supported. 

What you will bring 

Experience securing or significantly influencing high-value partnerships or commercial relationships at senior level, ideally on a multi-year basis. A genuine instinct for spotting opportunity and the drive to turn it into something real and comfort with ownership and the confidence to create momentum.

Relevant experience may come from the charity sector or from a commercial environment. Attitude and instinct matter more to us than a specific background. 

What we offer 

We know what we are asking of you and we have built a package to reflect it. 

• £35,000–£40,000, reviewed as the function grows 

• 25 days holiday rising to 30 with service, plus 3 days at Christmas not taken from your allowance 

• 2 Wish Maker days each year to make your own wishes come true 

• 6 months full maternity pay 

• Full sick pay from day one 

• Flexible working with full trust over how you structure your hours 

• A culture built on genuine care for the people who work here 

Oxford Hospitals Charity is seeking an enthusiastic, collaborative and organised candidate to join Oxford Hospitals Charity and make a real difference to patients and staff of the Oxford University Hospitals NHS Foundation Trust.

This part-time maternity cover role is up to 30 hours per week, worked across our operating hours Monday to Friday, 8am to 5pm. 

An excellent communicator, you will enjoy working proactively ‘out and about’ across the hospitals meeting clinical staff and supporting them in identifying potential funding needs, working with them in applying for funding and evaluating the impact of the projects the charity funds. Your energy and enthusiasm, along with your excellent planning and communication skills will enable you to coordinate a wide range of applications and projects as part of the Programme Team.

You will work closely with the wider charity team to develop and enhance new systems and processes to ensure all aspects of the programme are captured.  Whilst experience in a Charity or NHS environment is desirable, we are open to candidates from other backgrounds with transferrable skills and an excellent record of relationship management.

Join our small but impactful team and play a pivotal role in our mission to enhance the hospital environment, procure vital equipment that significantly improves patient care, and contribute to groundbreaking research, staff development, and training.

Ready to make a difference as a bilingual Project Officer? We’d love to hear from you!

Anna Freud is seeking a bilingual (Welsh and English) Project Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact. This is a fantastic opportunity join a passionate, multidisciplinary team working on a ground-breaking evidence-based project funded by the Welsh Government.

What you’ll do

You will support the delivery of funded projects, commissions and events across the Schools and Clinical Practice Division through efficient administration, data management, stakeholder coordination, and clear communication in both Welsh and English. You will primarily support a project in Wales to deliver our Strategies for Safety and Wellbeing programme to school staff. Responsibilities will include proofreading documents, managing meetings and calendars, coordinating finance processes, and maintaining accurate data within internal systems. You will organise and attend both online and in‑person events and trainings, liaise with speakers and delegates, and ensure timely communication with a wide range of internal and external stakeholders. You will also be required to occasionally travel to schools in Wales and our office in London.

What you'll bring

You will be bilingual (Welsh and English), highly organised, and able to confidently manage multiple deadlines, communicate effectively with diverse stakeholders, and deliver high‑quality administrative and logistical support across a range of education‑focused projects.

Essential requirements:

• Experience supporting projects in a fast‑paced environment, with the ability to manage competing priorities effectively.
• Written and spoken Welsh and English language skills, with ability to communicate effectively with internal teams and external stakeholders.
• Organisational skills and attention to detail coordinate projects effectively and maintain accurate records and data systems.
• Ability to work both independently and collaboratively, using initiative to solve administrative and logistical challenges.
• Confident IT skills, including use of Microsoft Office, databases, and online platforms.
• Willingness to travel to support project and event delivery.

Key details

Hours: full-time (35 hours per week): usual working hours are Monday to Friday, 09:00-17:00 with occasional later finishes.

Salary: £32,307 per annum FTE, plus 6% contributory pension scheme.

Location: hybrid working (a mixture of onsite/home working with occasional travel to schools in Wales). Occasional attendance at our London office will be required: 4-8 Rodney Street, London N1 9JH).

Contract type: fixed-term, until March 2029.

Next steps

Closing date for applications: midday (12pm), Monday 27 April 2026. Please note that due to high application volumes, we will close this vacancy early once 50 applications are received. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Thursday 30 April 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely on Wednesday 6 May and/or Thursday 7 May 2026.

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you.

We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston.

The Role

As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to:

 •  Lead and coordinate the daily operations of two Crisis Café sites.

 •  Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment.

 •  Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises.

 •  Build strong partnerships with local services, promoting the Café and its impact.

 •  Drive service excellence, identifying areas for improvement and ensuring compliance with best practices.

This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community.

What You’ll Bring

We’re looking for someone who excels in leadership, organisation and communication, with the ability to manage high-intensity environments and complex situations.

Essential Skills and Experience:

 •  Proven ability to support individuals in crisis, helping them develop self-management strategies.

 •  Experience managing small teams and volunteers.

 •  Strong understanding of mental health services and the recovery approach.

 •  Excellent communication and administrative skills. 

Desirable Skills:

 •  Mental Health First Aid or Suicide Prevention training.

 •  Knowledge of national suicide prevention strategies.

 What We Offer

· A supportive and collaborative work environment.

· Opportunities for professional development, including training and supervision.

· The chance to make a tangible difference in the lives of individuals experiencing mental health crises.

· Flexible working

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Paid time off for medical appointments

· Staff away days and socials

Shifts include evenings and weekends across two locations:

 Hampton Road, Twickenham, TW2 5QB

 Alfriston Centre, 3 Berrylands Road, Surbiton, Kingston, KT5 8RB

Apply Now

If you are ready to lead with compassion, resilience, and strategic insight, apply today to become part of our dedicated team!

We are actively interviewing for this role. 

The successful candidate will need to undergo an Enhanced DBS check.

Richmond Borough Mind is committed to equal opportunities and encourages applications from all backgrounds.

Let’s build a stronger, healthier community together.

HEAD OF MARKETING & ACQUISITION

Senior marketing and fundraising acquisition leadership role with Embrace the Middle East, a Christian charity, leading new supporter engagement.   

Why work for Embrace the Middle East?

• Hybrid role: High Wycombe (minimum onsite twice a month)
• 10% employer pension contribution
• 24 days annual leave plus 8 bank holidays, increasing to 25 days after 5 years and 26 after 10. Plus 3 days between Christmas and New Year.
• Life Assurance: 3× salary
• Flexi-time and home-working options
• Employee Assistance Programme (confidential counselling, legal and financial advice, available 24/7)
• Access to retail discount portal
• Training and development programme
• A values-led team committed to mission, integrity, and compassion

About the Role

Working with the Director of Fundraising and Communications, you will play a central leadership role in Embrace’s Fundraising & Communications cluster, shaping how new supporters discover Embrace, experience their brand, engage with their stories, and begin their relationship with the charity. This is a role for someone energised by growth, experimentation, and building high-performing teams, with the strategic vision, creative ambition, and analytical rigour to match.

You’ll have:

• Strategic leadership in marketing, supporter acquisition, or fundraising within a charity or mission‑driven organisation.
• Strong multi‑channel acquisition experience (digital, print, social, paid, email, ecommerce).
• Proven ability to lead and develop high‑performing teams in hybrid/remote settings.
• Expertise in digital performance, optimisation, testing, and analytics.
• Managing sizeable budgets, forecasting, and ROI‑driven planning.
• Understanding of supporter behaviour, segmentation, attribution, and LTV modelling.
• Knowledge of UK fundraising regulations, GDPR, and ethical marketing practice.

Role Requirements

• Commitment to Embrace’s Christian mission and values (as a practising Christian or someone supportive of our ethos).
• Willingness to travel occasionally to the Middle East (every 2–3 years).
• Right to work in the UK.

About Embrace the Middle East

At Embrace the Middle East, we believe in hope, dignity, and partnership. For over 170 years, we’ve worked with local Christian partners to bring healthcare, education, and opportunity to vulnerable and marginalised communities.

We are strengthening our marketing to deepen engagement and expand our supporter base. We are now seeking an experienced, visionary Head of Marketing & Acquisition to lead multi‑channel supporter and donor growth, build a digital‑first marketing strategy, and drive sustainable organisational impact.

Embrace the Middle East is committed to equal opportunities and to creating an inclusive working environment. We welcome applications from all individuals regardless of age, ethnicity, gender, sexual orientation, disability, religion or belief. If you require adjustments during the application or interview process, please let us know in your online response.

The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of our safer recruitment policy.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Key dates:

Closing date: Tuesday 28th April 2026

Charisma vetting interviews must be completed by: Tuesday 5th May 2026

Interviews with Embrace the Middle East: w/c 11th May 2026

Please refer to the candidate pack for more comprehensive information.

Position:

We’re hiring: A fixed term Gift Aid Officer. Location: Hybrid London Are you detail-focused, analytically minded, and have experience of working with Gift Aid?

MSF UK is looking for a Gift Aid Officer to be part of our Gift Aid team, helping unlock vital additional funding for our lifesaving medical work around the world. In this role, you’ll: Oversee the administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income. Claim Gift Aid income across multiple income streams ensuring that MSF UK remains compliant with HMRC regulations. Support on delivering regular Gift Aid communications to supporters following HRMC best practice. You’ll be part of a fast-paced, ambitious team with a big impact. Join us and be part of the world’s leading emergency medical aid organisation.

Hours: 37.5 hours per week, Mon Fri

Duration: 9 Month Fixed Term Contract

Location: London - hybrid, 2 days per week in London office (Including Wednesdays)

Salary:£ 36,437.07 to £ 44,534.19 per annum

Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

The primary role of the Gift Aid Officer is to oversee the management of Gift Aid Claims, and other forms of tax-efficient giving, within the Fundraising team. This includes reviewing the production and submission of MSF’s Gift Aid claims to HMRC each month via a 3rd party, preparing data and submissions for other types of tax efficient giving, such as Discretionary Trusts and identifying and implementing opportunities to maximise this income channel for MSF.

They are also the main point of contact for the Fundraising team, providing training and advice on Gift Aid, and maintaining relevant user guides and documentation. The Gift Aid Officer will also liaise directly with supporters on Gift Aid queries.

Knowledge, Skills & Experience: 

• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
• Demonstrable working knowledge of HMRC’s Gift Aid Scheme and processes
• Considerable experience of Gift Aid management within a fundraising environment
• Experience of UK charity database systems, within a fundraising environment
• Experience of working with 3rd parties on Gift Aid claims and processes
• Demonstrable knowledge of Microsoft Excel to an intermediate level including the ability to produce and manipulate pivot tables
• An excellent level of numeracy, combined with accuracy and an attention to detail is a must
• A systematic and organised approach with a proven ability to follow things through and meet regular deadlines
• Self-motivated, flexible and able to work without close supervision within a team environment
• Confident interpersonal and negotiating skills which show an ability to manage and build relationships with supporters, external suppliers as well as with colleagues
• An excellent communicator with training experience and the ability to deliver complex information to a variety of internal stakeholders in an accessible and relevant way
• A proven track record in managing a busy workload to deadlines whilst maintaining attention to detail on the job at hand
• Professional telephone manner with a friendly, empathetic, calm manner and an ability to connect with supporters
• Excellent written communication skills, with the ability to convey Gift Aid and its complexities to MSF’s supporters
• Flexibility to take on other related tasks combined with a willingness to learn
• Fluency in written and spoken English
• Commitment to the aims and values of Médecins Sans Frontières

Location: Across South West Surrey (initial focus) and Runnymede & Spelthorne (hybrid working available)

Lead advice services that make a real difference

We’re looking for an experienced leader to join us as Interim Head of Service Delivery, working across both Citizens Advice South West Surrey (CASWS) and Citizens Advice Runnymede and Spelthorne (CARS). This role will start focusing on CASWS, and then over the fixed term period also cover CARS.

This is a unique opportunity to lead and strengthen advice services across two local Citizens Advice organisations, ensuring we continue to deliver high-quality support to people facing complex challenges.

Every year our services help thousands of people with issues such as housing, debt, benefits, employment and the cost of living. This role will help ensure that support remains high quality, well-led and focused on the needs of our communities.

About the role

As Interim Head of Service Delivery you will:

• Provide strategic and operational leadership for advice services across both organisations
• Lead and support a team of service managers, supervisors and advisers
• Ensure services meet quality standards, funder requirements and performance targets
• Lead improvements where service performance or advice quality falls below expected standards
• Support managers to develop their teams and deliver excellent client services
• Strengthen collaboration and shared learning between the two organisations

You’ll play a key role in ensuring our services remain effective, resilient and responsive to client needs during an important period of organisational development.

About you

We’re looking for someone who is:

• An experienced leader and people manager
• Confident supporting and developing managers and teams
• Skilled at improving service performance and quality
• Comfortable working in a complex operational environment
• A strong communicator who can build relationships and inspire teams

Experience in advice services, public services or the voluntary sector would be beneficial, but most important is your ability to lead people, support improvement and deliver high-quality services.

Why join us?

Working at Citizens Advice means being part of a service that:

• Helps people solve problems and move forward with their lives
• Stands up for fairness and improves systems through evidence and advocacy
• Is rooted in local communities and strengthened by staff and volunteers

You’ll be joining two collaborative organisations committed to providing free, independent, confidential and impartial advice to those who need it most.

Please read the Person Specification and more information about CASWS on our vacancy page via the apply button.

Interested?

To apply, please send your CV and a Cover Letter, setting out your suitability for the role, including how you meet the first three essential criteria under the Person Specification to our recruitment email (available on our vacancy page via the apply button.

Deadline for this role is 9am Tuesday 5 May 2026

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce.

To take up this post you must have the right to work in the UK. Please note that Citizens Advice South West Surrey does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system.

AI can be a useful tool to support your application; however, we ask that cover letters, interview answers and tasks are based on your own skills and experience.

Corporate Partnerships Executive 

Our team is growing and we're looking for a passionate, driven fundraiser to join us in making a real difference for young carers across Dorset.

We are recruiting a Corporate Partnerships Executive to lead the development and growth of our corporate partnerships, securing vital income that directly funds levelling the playing field for children and young people who care for a family member. 

This is more than a fundraising role. You'll work directly with businesses to build genuine, transformational partnerships and help companies understand the impact of young carers in their workforce and communities and give them meaningful ways to invest in change that benefit our partners as well as the work we do. 

You'll play a key role in shaping our corporate fundraising strategy to include identifying prospects, cultivating relationships, and stewarding partners to maximise long term value for both MYTIME and the businesses we work with, as well as managing and developing our extensive corporate events calendar. 

We're looking for confident, persuasive communicators with a proven track record in corporate fundraising or business development. People who can tell a compelling story, build trust quickly, and turn warm interest into committed partnerships. 

If you're ready to bring your expertise and personality to a cause that truly matters and help us secure the resources young carers deserve, we'd love to hear from you. 

Please visit the website for the full job description.

��️ Applications close 30th April 2026 

Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Stoke Crown Court and North Staffordshire Justice Centre. You will play a vital role in supporting the Deputy Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is permanent working 37.5 hours per week covering Stoke Crown Court and North Staffordshire Justice Centre.

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

Community and Events Fundraiser
Hours: 30 hours per week
Salary: £29,003.00 - £31,214.00 per annum (pro-rata) - salary dependent on skills, experience and knowledge
Contract: 9 - 12 Months Fixed Term/Temp Contract
Base: Osney Mead, Oxford OX2. Frequent travel within Oxfordshire and Berkshire will be required. Some home working possible.

Who we are, and what we do

We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.

Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.

We won’t give up until everyone experiencing a mental health issue gets both support and respect.

Like all local Minds, we are an independent charity that is proud to be affiliated with the national Mind association.

About the Role and the Team

The Development Team generates funds to enable everyone experiencing a mental health issue to get both support and respect. We fundraise from corporates, major donors, trusts, events and in the community as well as providing paid-for workplace wellbeing training and consultancy services. We thrive on delivering an excellent experience for all our clients and supporters to build a valued community.

This role will provide support to existing supporters and proactively expand community and event fundraising initiatives through groups, organisations, individuals, community-based events and 3rd party sporting events.

The post-holder is responsible for building relationships with community-based groups, individuals and event participants to ensure they reach their fundraising potential/target for the charity, whilst being an excellent ambassador for the organisation.

The post-holder will provide a physical presence at events, meetings and engagement opportunities.

This is an income generating role, but it is also about connecting with our supporters and creating long-term relationships for the future

About You

We are currently looking to recruit a Community and Events Fundraiser and would really welcome applications for it.

We would really like to know how your skills and experience match our requirements.  If you feel they do, please tell us how you meet the below requirements:

• Awareness and compassion to the needs of people living with mental and emotional health problems
• Awareness or knowledge of fundraising and charity income, or similar knowledge of managing numerical data.
• Experience in account management, business development or similar roles involving relationship building and/or sales
• Experience of working with varied groups and demographics
• Experience of delivering against targets (e.g. sales, engagement or other data).
• A track record of building and tracking a customer journey/ relationships
• Experience of providing support at public events for fundraising
• Ability to travel extensively throughout Oxfordshire and Berkshire
• Strong relationship building skills including tailoring your approach to different audiences
• Good computer skills, including the use of Microsoft Office, Excel, CRM databases and social media platforms.
• Excellent communication skills; verbal and written with an ability to present an appropriate and persuasive case for support
• Ability to work independently seeking advice and support when appropriate
• This role involves out of hours working and a willingness to work flexibly is required
• Attention to detail
• Ability to work on a number of varied projects at once, with the ability to prioritise.
• Knowledge/Understanding of our values

Closing date: Monday 11 May 2026
Shortlisting date: 14 & 15 May 2026
Interview date: 18 & 19 May 2026
Interview location: In Person - Osney Mead, 2 Kings Meadow, Osney Mead, Oxford, Oxfordshire, OX2 0DP

Interested?

For more information and to complete your application, please click the 'Apply on Company website' button. You will be taken to the next stage where you can find out more information, download the full job description and complete your application by following the instructions (you may need to scroll down).

Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.  We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.

No agencies please.