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SHINE - Spina bifida • Hydrocephalus • Information • Networking • Equality, Multiple Locations (Hybrid)
£28,471 per year (FTE)
Empower and enable members living with spina bifida and/or hydrocephalus to lead healthy and happy lives
Posted 2 weeks ago Apply Now
Children's Hospices Across Scotland (CHAS), Multiple Locations (On-site)
£35,445 - £39,615 per year
Posted 1 day ago
Closing in 4 days
Anna Freud, Multiple Locations (Hybrid)
£45,427 per year FTE, plus 6% contributory pension scheme
Posted 3 days ago
Bexley Moorings Project, Welling (Hybrid)
£35,000 - £38,700 per year
Posted 1 week ago
Young Lives vs Cancer, Central London (Hybrid)
£40,838 per year
Posted 4 days ago
Advance, Multiple Locations (On-site)
£26,000 - £32,000 per year
Posted 2 days ago
Forces Employment Charity, Manchester (Hybrid)
£29,000 per year
An exciting opportunity to join Forces Employment Charity
Posted 1 day ago
Closing in 2 days
Urban Partnership Group, London (On-site)
£13.15 per hour
Posted 1 week ago Apply Now
Closing today at 23:59
Hammersmith, Fulham, Ealing and Hounslow Mind, Ealing (On-site)
£26,365 - £ 28,988 (Band 4 equivalent depending on relevant experience).
Posted 2 weeks ago Apply Now
Page 7 of 37
Sheffield, South Yorkshire (On-site)
£24,570 per annum pro rata
Full-time
Contract (Fixed term until October 2026)
Job description

Salary: £24,570 per annum pro rata

Location: Sheffield

Contract type: Fixed term until October 2026

Hours: Full time - 37.5 hours a week

Closing date: Sunday 21st September 2025 at 11.30pm

Are you an excellent administrator with a passion for solving the housing emergency?  Then join Shelter as a Service Administrator in our Sheffield Hub and you could soon be playing a vital role in tackling injustice for individuals and communities across society.

About The Role

You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with your team to direct enquiries to the right people. Your role will provide comprehensive administrative support, with shared responsibility for designing and developing systems and processes, data input and extraction, and finance administration.

About You

We are looking for someone who has proven office administration and customer service experience, including being proficient in the use Microsoft Office. You have a passion for social justice and thrive in a fast paced and busy office environment, with a flexible and tenacious approach and will enjoy learning new skills. Also, you have strong data processing skills with the ability to input, extract and analyse data and to review processes, introducing new ways of working where needed.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

Shelter Sheffield provide housing advice and support to people across the city. Our focus is on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple disadvantages. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home and help over 5,000 people a year, while also working to change the underlying systems that cause the housing emergency.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the ‘About you’ section of the job description, of no more than 350 words per point.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses.

  • We prioritise diversity and have an inclusive and open mindset.

CVs without supporting statements will not be considered. 

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Posted by
Shelter View profile Organisation type Registered Charity Company size More than 1000
Posted on: 29 August 2025
Closing date: 21 September 2025 at 23:30
Tags: Administration, Advice / Information, Customer Service, Housing, Customer support, Homelessness

The client requests no contact from agencies or media sales.