Finance system manager jobs in lewisham, greater london
The role of Retail Co-ordinator is crucial to the smooth and efficient operation of The Children’s Trust retail head office function. The postholder will be responsible for co-ordinating and running the administration and compliance needs required for a disperse network of charity shops, including being the gatekeeper for the Chariot EPOS system, Retail Gift Aid and New bought in goods, supporting the supply and distribution of stock; shop supplies, and associated stakeholder relationships.
Role Requirements
- Manage the Retail EPOS till and Head-office systems to maximise functionality to drive sales and promotions, create reports to support analysis of shops performance.
- Support the Retail Sales Manager to manage generation and distribution of stock, including preparing documentation for van deliveries and collections to meet both shops, customer and donor requirements.
- Support sales promotions by printing and issuing guidelines and promotional materials i.e. fundraising events and seasonal changes across the chain of shops.
- Maintain key internal and external stakeholder relationships including Retail Gift Aid donors, corporate supporters and internal support teams, ensuring that an efficient and compliant service is maintained.
- Manage the shared retail email inboxes acting on requests, leading on responses or signposting/escalating as required to ensure that the retail supporter journey is optimised and relationships are managed holistically.
- Support communications to shops including posting updates onto Retail Teams-Sharepoint.
- Support stock holding and distribution of shop supplies including ordering products using Access Purchase orders.
- Support the Retail Management Team to build a positive team culture across the retail team and wider cross directorate collaboration to deliver the voluntary income strategy.
- Support Retail management to maintain full compliance of the Children’s Trust shops in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
- Manage the Retail Gift Aid scheme and processes, working with colleagues and shops managers to optimise gift aid database and associated sales while meeting HMRC rules.
- Develop and support delivery of internal and external audit processes, including New Goods stocktakes, working with Retail Management to ensure that all audit actions and recommendations are delivered by the team.
Interview Date: 26th November 2025
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
The client requests no contact from agencies or media sales.
Finance Lead – Fundraising & Communications, Advocacy and Activism (CAA)
Are you ready to use your financial expertise to drive fundraising growth and help shape a more inclusive future for people with learning disabilities?
Join Mencap as our Finance Lead – Fundraising & Communications, Advocacy and Activism (CAA) and play a pivotal role in maximising the impact of our fundraising and advocacy work.
About the Role
As part of our collaborative Finance Business Partnering team, you’ll support fundraising, communications, advocacy, and activism across Mencap. You’ll provide clear financial advice, insightful analysis, and strong financial management to ensure our fundraising income is used effectively to benefit people with learning disabilities.
Over the next five years Mencap have big ambitions to significantly grow our fundraising income and increase our influencing and campaigning impact to ensure people with a learning disability can live life to the full.
This role is a full time permanent position.There is flexibility around where the role is based. We have large offices in London and Peterborough and smaller offices located throughout the UK. You will need to travel occasionally for meetings. However, this role will primarily be working remotely.
Key responsibilities include:
· Partnering with directorate teams to create robust budgets and forecasts, offering support and advice for realistic financial planning.
· Providing clear financial reports and analysis to help teams understand results, spot emerging issues, and make informed decisions.
· Supporting complex income forecasting (e.g. legacies), using scenario analysis to guide planning and assess risk.
· Delivering financial analysis and modelling to support investment decisions.
· Ensuring funding applications and management of restricted funds are accurate and compliant.
· Improving finance processes and reporting, including with our new Salesforce fundraising CRM system.
· Acting as key contact for external auditors and funders regarding fundraising financials.
· Ensuring accounting and financial compliance with Charity SORP and other relevant regulations.
· Managing and coaching an FBP team member, supporting their development.
What You’ll Bring
· Qualified accountant (CIMA, ACA or equivalent).
· Proven experience in finance business partnering, ideally within a charity or fundraising environment.
· Strong analytical and problem-solving skills, with the ability to interpret and communicate complex financial data.
· Excellent relationship-building and stakeholder management abilities.
· Clear communication and influencing skills, able to explain financial information to others.
· Motivation to improve systems and processes.
· Commitment to improving the lives of people with a learning disability.
Highly desirable:
· Knowledge of Charity SORP and charity finance regulations.
· Experience with restricted reserves and external reporting to funders.
· Familiarity with fundraising bids, donor engagement, and business development.
· Salesforce and/or Power BI experience.
If you are passionate about using your financial expertise to create real, positive change for people with learning disabilities, we want to hear from you!
Applications close on Sunday, 9th November. If you're interested in this position, we encourage you to apply as soon as possible. Interviews will begin once suitable candidates are identified, and the advert may close early.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Corporate Partnerships Development Manager FT £40,000 remote
Are you passionate about building meaningful partnerships that transform girls' lives? We're looking for a strategic and energetic Corporate Partnerships Development Manager to grow our corporate income at GFS. You'll develop existing and secure new long-term, values-aligned partnerships, lead on employee fundraising and challenge events, and shape our annual fundraising campaigns including International Day of the Girl and International Women's Day.
About Girls Friendly Society
Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage.
Why Join Us?
At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy:
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Remote working with annual in-person opportunities to connect with colleagues 25 days annual leave (pro rata), plus bank holidays
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Long service leave after two years
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GFS Pension Scheme with 7.5% employer contribution
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We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities.
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24-hour access to Employee Assistance Programme
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Season ticket loan
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Annual EDI Learning Days
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Study time and personal training budget to support your professional development
Our Commitment to Equality, Diversity and Inclusion
GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups.
As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process.
Key Dates
· Closing date: Noon, Tuesday 11th November 2025
· First Stage Interviews: Tuesday 25th &Thursday 27th November 2025
· Second Stage Interviews: Wednesday 10th December 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Commercial Financial Accountant
Are you an experienced financial professional? Pilgrims' Friend Society is expanding, and we need a Commercial Financial Accountant to work across the organisation with a Commercial mindset while aiming to achieve charitable impact. Reporting to the Financial Controller, the Commercial Financial Accountant will be responsible for managing and completing relevant projects.
Our focus is providing a loving and caring environment for our “family members” (our residents) and maintaining the Christian ethos that is important to many of them.
The group operates on 20 sites with over 700 staff and an annual income of c.£20m.
Responsibilities:
- Growth and renewal plans
- Organisation Governance which will involve Company and Charity governance including projects that simplify the group structure
- Pilgrims' Friend Society Loans – covenant reporting and management
- System improvement projects
- Assist Director of Finance with banking relationships, including defining and implementing investment and reserves policies
- Responsibility for internal audit and controls within the Finance team
- Maintain a good working relationship with relevant Care Home and Housing Scheme Managers.
- Carry out any other duties reasonably required to ensure the smooth operation of the Society’s business.
For more details please take a look at the Job Description
About you:
- Minimum of 5 years experience working in a finance team;
- Finance qualification (ACA/CIMA/ACCA, etc)
- Advanced Excel skills
- Charity accounting and governance knowledge (Charity SORP, etc) (beneficial but not essential)
- Experience with Sage 200 (desirable but not essential);
- Strong verbal and written communication skills.
- Able to work in a cohesive team.
- Ability to work flexibly and to take initiative
- *Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).).
Hours:
Full time contract, working 35 hours a week Monday to Friday.
Hybrid working 2 days in the office 3 days at home
Benefits:
- Hybrid working
- Flexible working hours
- 5 Weeks' paid holiday per year, as well as bank and public holidays
- Life assurance scheme
- Medicash
- Perkbox – including an Employee assistance programme.
- Longstanding service rewards
- Birthday rewards
- Social events
- Pension scheme
The client requests no contact from agencies or media sales.
Are you organised, enthusiastic, and passionate about making a difference in children’s mental health? Place2Be’s Mental Health Workforce Development team is looking for a Programme Admin Assistant to support the delivery of our impactful counselling and training programmes.
Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.
For a career with purpose, this is your place.
Recruitment Process:
As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.
Closing date for applications: Midnight on 14th November 2025
1st Interview date: Between 27th November 2025 - 3rd December 2025
Our Benefits
When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.
Here’s just a few things we have on offer:
- Annual Leave that increases with service
- Comprehensive learning and development to enable you to progress your career
- 5% contributory pension scheme
- Life assurance of four times your annual salary
- A comprehensive employee assistance programme
- Mobile Phone Discounts (EE network)
- Wellbeing days to allow you some ‘you’ time
- Christmas holidays closure period in addition to your annual leave
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization.
We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.
We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
we believe every child should have easy access to mental health support whenever they need it.
Financial Planning and Analysis Manager
£52,744 pa plus excellent benefits
London WC1 and home-based - hybrid with expectation to work at London office 40% of the time
35 hours per week, full-time
Permanent contract
The Royal College of Paediatrics and Child Health (RCPCH) is seeking a strategic and analytical Financial Planning and Analysis (FP&A) Manager to play a pivotal role in supporting the College’s mission to improve child health by ensuring effective financial planning, reporting, and business partnering across the organisation.
Reporting to the Associate Director of Finance, you will lead on the annual budgeting and forecasting process, produce regular financial performance reports, and develop financial models to support key strategic decisions. You will ensure that the College’s leadership has access to clear, insightful analysis to guide financial and operational planning.
You will foster a culture of effective business partnering, providing expert financial advice and support to budget holders and colleagues across the organisation.
Key responsibilities include:
- Leading the annual budgeting process and developing regular reforecasts in alignment with the College’s strategic priorities
- Producing timely and accurate monthly, quarterly, and annual financial reports and analysis
- Developing financial models to support key strategic and operational decisions
- Providing financial insight and advice to senior leadership and budget holders to support informed decision-making
- Line managing and developing the Finance Analyst, fostering a culture of excellence, accountability and continuous improvement
- Ensuring the integrity of financial information through robust processes, controls, and analytical review
- Partnering with the Financial Controller to support compliance, audit preparation, and financial controls
- Supporting finance system development and the use of tools such as Power BI for enhanced reporting
Essential skills and experience include:
- Qualified accountant (ACA, ACCA, CIMA, or equivalent)
- Minimum of 5–7 years’ experience in financial management roles
- Strong analytical skills and ability to provide clear, actionable insights
- Proven experience of leading budgeting, forecasting and financial reporting processes
- Excellent communication and stakeholder engagement skills
- Advanced Excel skills and experience of financial modelling
The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 10 November 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.


The client requests no contact from agencies or media sales.
We are looking for a Finance Business Partner Programmes (Job Share) to join our busy Finance Team in Brooke UK. The role is for 3 days per week and reports to the Head of Financial Planning & Analysis. You will share the role with another Finance Business Partner to drive financial process improvement in our Country Programmes in Ethiopia, Senegal, Nicaragua, India, Pakistan and Kenya, as well as the UK Programmes Department. This is an exciting time to join Brooke as we are about to embark on planning our new multi-year strategy.
You will be responsible for:
- Supporting Country Programmes and UK Programmes Department in the effective management of financial resources, with timely financial reporting
- Leading on communication and coordination of financial planning, forecasting and budgeting processes for Country Programmes and UK Programmes Department
- Providing the Director of Programmes with analysis of financial performance of Country Programmes and UK Programmes Department
Criteria
In order to excel in this post you will need:
- A professional accounting qualification, or qualified by experience
- Extensive experience of managing budgeting and forecasting processes
- Proven experience of using SUN financial system or similar
- Knowledge and experience of donor fund management
- Business partnering experience including skills to analyse, interpret and report financial data
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
We would love to hear from you.
Interview dates: 1st round, 21st November 2025
This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.
Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.
AKC Building Operations
• Oversee and manage the teams responsible for the reception, security and cleaning.
• To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.
• To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.
• To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.
• To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required.
• To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.
• To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks. • To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available. • To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.
• To maintain and review equipment asset registers and update accordingly.
• Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.
• To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.
• Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.
• To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.
• Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.
• Support the relationships with the tenants of the AKC retail units.
• Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.
• Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC
• Liaise with other building managers on the KX Estate and maintain good neighbourly relations.
• Respond to emergency situations or other urgent issues involving AKC.
AKC Building Administration
• To prepare an annual operational plan and budget for the AKC building management team.
• To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.
• To lead any supplier procurement processes related to building management.
• Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.
• To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.
• To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.
• Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.
• To own the AKC building management risk register ensuring that it is up to date at all times.
• To attend the AKF(UK) Property Committee meetings
• Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.
• To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan
AKC Events
• To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.
• To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently.
People Management
• Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.
• Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.
• Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.
• Identify staff with potential for advancement and, as part of succession planning, contribute to their development.
• Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.
Carry out any other duties as assigned by the Head of Kings Cross Properties.
Qualifications
• A degree in Facilities Management or similar qualification would be an advantage.
Experience
• Experience of staff management
• Experience of managing third-party contractors
• Experience in managing complex mechanical, electrical and plumbing systems
• Experience of managing planned preventative maintenance for hard and soft services
• Experience of working in a complex, multi-stakeholder environment
• Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.
• Experience of identifying trends and developing/implementing management reports.
• Experience in a similar field e.g. school, university or charity.
Skills
• Good interpersonal, customer care and liaison with a wide range of stakeholders
• Ability to explain technical issues to non-technical personnel.
• Ability to work both strategically and operationally.
• Ability to successfully manage time, plans and other related tasks.
• Ability to continuously meet targets and surpass expectations.
• Ability to lead, inspire and motivate a team to meet objectives.
• Excellent written and verbal communication skills in English.
• Good presentation skills.
• Excellent communication skills and able to communicate with internal and external customers.
• Commercially aware with good negotiating skills.
• Excellent client facing skills with the confidence to deal with people at all levels.
• Capable of working independently and collaboratively as part of a wider team.
• Good numeracy and presentation skills.
• Self-motivated, action-focused and with a proactive approach.
• Ability to always maintain a professional appearance and approach.
• Proven ability to deal with change.
Application Details:
• Must have right to work in the UK.
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Manager
Full-time, Permanent
Salary: £45,981
Location: Farringdon, hybrid working, minimum 2 days on-site
MLC Partners are actively seeking a highly organised and proactive Executive Manager to provide exceptional support to the CEO and leadership team at a renowned, impactful and ambitious charity. Turn2us is a national charity tackling financial insecurity and its structural causes. Offering practical support and information to help everyone thrive, they’re working to change the systems and perceptions that cause financial insecurity across the UK.
If you have the knowledge and experience to ensure the smooth running of the CEOs office; the executive operations, governance and business support functions organisation-wide and you are passionate about this crucial cause - eradicating financial insecurity, then this could be the ideal opportunity to build your career in a charity dedicated to ensuring dignity and equity for all.
Key Responsibilities and Accountabilities
Executive Support to CEO:
- Assemble and prepare papers, being the main point of conduct for CEO key meetings.
- Coordinate, attend, take minutes, and track actions for the Organisational Leadership Team.
- Manage diary, project manage and carry out administration for the CEO.
- Coordinate, attend, take minutes, and track actions for the CEO.
- Follow up on actions from meetings on behalf of the CEO and Chair of EFH, ensuring timely completion.
- Draft correspondence, manage communications, and liaise with key stakeholders including government departments, Patrons’ offices, and external partners, ensuring appropriate professionalism.
Governance Liaison:
- Act as the primary liaison between the CEO and the Group Head of Governance, ensuring all governance-related matters are effectively managed by having weekly check ins with both the Chief Executive and Group Head of Governance, and keeping the Director of People, Culture & Governance informed about pertinent matters.
- Coordinate the preparation and distribution of governance papers and briefing documents for the CEO.
- Ensure timely submission of board and committee papers, ensuring accuracy and completeness.
- Support the CEO in governance-related activities, including regulatory compliance and strategic planning discussions.
- Work closely with the CEO, Director of Finance and Operations, and Property Consultant on property-related matters.
- Act as secretariat for relevant property committees including meeting scheduling, minute taking and tracking actions.
Business Support:
- Lead the induction of new Business Support team members, ensuring consistency in approach.
- Hold regular meetings with the Business Support team, inviting feedback and implementing improvements.
- Lead meetings with Business Support staff to share best practices and resolve operational challenges.
- Foster a positive and collaborative team environment.
- Lead and support the Business Support team, providing a backup service to teams across the organisation, ensuring tasks are carried out in a timely manner. Where there is insufficient capacity within the Business Support Team, this may mean sourcing a temp or outside agency.
Person Specification:
It’s 2025, no-one should be lying awake worrying about mounting bills. No child should be starting their school day cold and hungry. But the fact is, it’s happening, and we want to end it. With an ambitious strategy, we need a strong leader to work alongside the CEO and leadership team who can streamline operations and coordinate key business functions. Successful applicants will have previous experience providing executive support at a senior level with excellent organisational skills and the ability to manage multiple priorities.
You should have a sound understanding of governance processes, including board and committee administration, be an excellent communicator with the ability to draft high-quality correspondence. In addition, you will bring proven leadership experience, motivating and coordinating others, while demonstrating professionalism, discretion, and a commitment to equity, diversity, inclusion, and the values of Turn2us.
Essential Criteria:
- Significant experience in a high-level Executive Assistant or Business Support Management role.
- Strong knowledge of governance processes, including board and committee administration.
- Excellent organisational and project management skills, with the ability to manage multiple priorities.
- High-level written and verbal communication skills, with experience drafting formal correspondence and briefing papers.
- Strong leadership skills, with the ability to coordinate and motivate others.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with digital collaboration tools (e.g., Teams, SharePoint).
Skills:
- Substantial experience working in a senior administrative role or comparable work, highly organised, able to plan proactively and prioritise work, with excellent time management skills and the ability to deliver to a deadline under pressure within a context of competing demands
- Proficient in Microsoft Office suite (Outlook, Word, Excel and PowerPoint), CRM databases and virtual meeting products
- Ability to take a strategic approach, working across the organisation to suggest and implement processes and systems, creating business plans for new initiatives
- Understanding of Monitoring, Evaluation and Learning to support effective impact and continuous improvement, good project management and budgeting skills
- Demonstrable and highly developed interpersonal and communication skills both written and verbal with the ability to manage effective working relationships.
Knowledge:
- Understanding of safeguarding and safe working practices including Equity, Diversity, Inclusion and Belonging and its practical application
- Experience of organisation of meetings, travel arranging, diary management and email management
- Ability to take concise, accurate and efficiently produced minutes of meetings
- Line management experience and ability to motivate others
Attributes:
- Personal commitment to the work of Turn2us
- Resilience, good problem-solving skills
- Initiative/self-starter: able to operate independently and be a team worker.
- A continual improvement approach to yourself and to the work
- Tactful and diplomatic with emotional intelligence
How to Apply/Interview dates
To express your interest or request the full candidate briefing pack, please contact Tess at MLC directly or submit your application via the link provided.
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
Closing date of applications: Friday 14th November
1st stage interviews: w/c 17th November
2nd stage interviews (face-to-face): w/c 24th November
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Sister System
Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.
Our approach is co-designed with care-affected young women and girls to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.
Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.
Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.
Our strategy
We are one year into our 2024-2027 strategy to set Sister System on a path to scale our reach and impact. We have bold ambitions to scale across London and beyond. We have been building our organisational resilience, the quality of our programmes and robust systems to collect data and measure our impact. We are looking for a new Director of Fundraising who can bring in income from multiple sources to support our sustainable growth.
Director of Fundraising - role details
Benefits
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Annual Salary: £57,000 to £62,000 (3 to 5 days per week, pro rata as relevant)
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Leave Entitlement: 25 days and 8 bank holidays (+ your birthday off + 1 additional day per year of service up to 5 days)
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Training and Development (CPD): £1000 per year
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Company Pension
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Death in Service Insurance Cover
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Well-being and Company Events
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Health benefits package
Responsibilities and Duties
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Develop and implement a comprehensive multi-year fundraising strategy that encompasses diverse income streams, working collaboratively with senior leadership to coordinate efforts and maintain an up-to-date fundraising pipeline.
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Steward high-value relationships with trusts, foundations, and corporate partners while leading grant applications and proposals for six-figure funding opportunities.
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Strategically position Sister System for statutory funding by identifying government contract opportunities and ensuring the organisation remains competitive for local authority and national funding programmes.
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Oversee critical systems and processes including financial reporting, grant management cycles, board reporting, and line management duties while serving as an external ambassador for the organisation
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Line manage a small fundraising team
Essential Skills, knowledge, and behaviours:
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Proven track record of developing and delivering successful fundraising strategies at a senior level.
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Proven track record of meeting or exceeding income targets across multiple income streams.
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Experience managing multiple income streams, including statutory income, individual, corporate, and grant fundraising
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Strong leadership and people management skills with experience of developing high-performing teams
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Excellent relationship-building skills with the ability to engage a wide range of stakeholders
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Financial acumen, including budgeting, reporting, and performance analysis
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Exceptional written and verbal communication skills, including bid writing and donor presentations
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Strategic thinker with a proactive, innovative, and resilient approach
Applications close 9am 17th November 2025
Interviews will involve at least two stages; First stage interviews will be on or around 27th November; Second stage interviews will be on 10th/11th December 2025
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re a small team with high staff retention, making this the perfect role for someone who wants to focus on training and development but also enjoys supporting people at all stages of the recruitment journey. In particular you’ll:
- develop a robust digital induction programme which will leave a lasting legacy for years to come
- work closely with managers to coordinate our annual training schedule
- be responsible for the budget and logistics of all of our training and development
- manage and administer our HR platform and employee records
- support the end-to-end recruitment process
- help us to become a Disability Confident employer
And as well as our Brighter Horizons team, you’ll also have a hand in supporting our trading subsidiary Ignition Brewery, making this a varied role, ideal for someone who likes to be involved in lots of things at the same time.
If you are looking to broaden your experience in training and HR, or just enjoy a highly varied and fast paced job with a real sense of purpose, this could be the job for you. Experience of administration is a must, preferably in a small charity setting, along with really strong organisational skills. If you are a people person and are passionate about causes in your community, we want to hear from you.
What we need from you (the essentials):
- a minimum of one years’ experience working in a fast-paced administrative environment
- excellent communication and interpersonal skills
- excellent skills in Microsoft Office and CRM systems
- good written skills, with an ability to produce reports and other relevant documentation
- strong organisational skills with an ability to plan ahead and manage multiple priorities
- an ability to maintain discretion and confidentiality
- meticulous attention to detail with an ability to perform tasks accurately and efficiently
- a flexible and ‘hands-on’ approach to your working practice, with a ‘can-do’ attitude
What we’d also like from you (the desirables):
- previous experience of working in a HR team
- CIPD Level 3 qualification (or be willing to undertake funded training)
- experience of working with neurodivergent adults and/or adults with learning disabilities in a paid or voluntary capacity
Our mission is to enable people with learning disabilities to live independently, to find belonging and to be active members of their community.



The client requests no contact from agencies or media sales.
People and Culture Manager
Chartered Institute of Environmental Health (CIEH)
Salary: £44,000-£46,000
Permanent
Full-time, 35 hours per week with flexible working hours
Remote-based with 2 days per month in London
Excellent benefits, including travel reimbursement
Are you a strategic and hands-on HR professional looking to lead and modernise people practices in a purpose-driven organisation?
Charity People are delighted to be partnering with the Chartered Institute of Environmental Health (CIEH) to recruit a People and Culture Manager. This is a fantastic opportunity to join a passionate membership organisation at a pivotal time of transformation and growth.
CIEH is the professional voice for environmental health, supporting members who work to protect public health and promote environmental standards. With a remote-first culture and a team deeply committed to the cause, this is an exciting time to join and make a meaningful impact.
About the Role
As the sole HR lead, the People and Culture Manager will be responsible for the full employee lifecycle and contribute strategically to people initiatives. You'll work closely with the Director of Finance and Corporate Services and external HR and payroll providers to deliver modern, inclusive, and effective HR practices.
This is a newly created role following a recent organisational restructure, designed to fill gaps and strengthen internal capability. You'll have the opportunity to shape the HR systems, policies, and culture.
Key Responsibilities
- Payroll & Benefits: Manage payroll, liaise with providers, handle tax/pension submissions, and administer staff benefits.
- Recruitment & Lifecycle: Support recruitment, onboarding/offboarding, and maintain accurate HR records.
- Learning & Performance: Coordinate training, support performance management, and assist managers with HR policies.
- Systems & Technology: Maintain HR systems and explore tech solutions to improve processes.
- DE&I & Safeguarding: Lead DE&I strategy and support safeguarding responsibilities.
- Projects & Compliance: Drive HR projects, ensure legal compliance, and maintain policies and risk registers.
- Strategy & Budget: Contribute to people strategy, monitor KPIs, and manage HR budget.
About You
We're looking for someone with a proactive, tech-savvy mindset and a passion for modernising HR. You'll be confident working independently, with the ability to build processes, influence culture, and collaborate across remote teams.
- Proven experience across the full HR lifecycle
- Strategic thinking and ability to lead HR initiatives
- Familiarity with HR systems and remote working environments
- Experience in the charity, not-for-profit, or membership sector (desirable)
How to Apply
The application process is CV and a Supporting Statement. In the first instance, please send your up-to-date CV via the link below for further details about next steps. The closing date is 12 noon on Monday 10 November. The first round of interviews will take place online on 19 and 20 November. With a second-stage online interview to follow shortly after.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HOST
HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges.
And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive.
We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term.
In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future.
Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world.
About the Role
As Partnerships Manager: Changemakers, you’ll lead the team that supports HOST’s global community of hosted partners (HPs). You’ll oversee all Community Support activity, ensuring partners receive the clear, responsive, and values-led service that enables them to focus on making change happen.
This role sits at the heart of the Partnership Management Circle. You’ll manage a small, high-performing team of Community Support Leads, coordinate cross-team development projects, and ensure that systems, processes, and communications evolve in step with the growing needs of our hosted partners.
Core Responsibilities
1. Leadership and Management
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Line manage the Community Support Team, providing coaching, direction, and performance feedback.
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Oversee delivery of all Community Support activities, ensuring consistency, quality, and alignment with HOST’s mission and tone of voice.
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Coordinate cross-team projects that strengthen HOST’s service offer and internal collaboration.
2. Hosted Partner Experience and Development
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Lead the design and delivery of the Hosted Partner Journey, from onboarding to exit.
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Oversee the production of guides, FAQs, and templates that improve hosted partner understanding and experience.
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Manage complex partner queries and ensure appropriate resolution in collaboration with Legal, Finance, and Operations.
3. Systems, Processes, and SOPs
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Develop and maintain all Community Support SOPs.
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Support the development and testing of HOSTHub features relevant to Project Hosting.
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Work with the Tech and Operations teams to improve efficiency and automation.
4. Risk and Compliance
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Lead risk identification, screening, and management for Hosted Partners.
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Work closely with the Legal Circle on legal requests, contract amendments, and risk escalations.
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Maintain accurate documentation of risk assessments and resolutions.
5. Pricing, Performance and Development
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Set and manage pricing within the approved HOST fee range.
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Track and analyse key performance indicators (KPIs) with support from the Data Analyst.
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Lead annual Project Hosting service reviews and contribute to continuous improvement.
6. Collaboration and Communications
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Work with Communications to deliver partner-facing materials, including the Project Hosting Bulletin.
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Ensure all partner resources reflect HOST’s empowering, expert, and empathetic tone.
Required Experience
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5+ years' experience in operations, partnerships, or programme delivery within a not-for-profit, social enterprise, or international NGO.
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3+ years' experience managing partner or client relationships, ideally across multiple regions or cultures.
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2+ years' experience leading and developing a small team, including setting goals, coaching, and performance management.
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Confident managing systems, workflows, and digital tools (such as ClickUp, Zendesk, Jotform, or CRM platforms).
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Proven ability to coordinate across departments and disciplines to resolve complex partner or client issues.
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Experience designing, documenting, and improving organisational processes or SOPs to drive efficiency.
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Strong analytical and reporting skills, with the ability to interpret data and translate insights into service or system improvements.
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Excellent written and verbal communication skills, with the ability to represent HOST’s tone and values in partner-facing communications.
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Demonstrated organisational and problem-solving skills, with a track record of meeting deadlines in fast-moving, distributed teams.
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Confident working independently in a remote, cross-cultural environment, with strong self-management and collaboration skills.
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting changemakers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Area Manager to play a pivotal role in our Domestic Abuse Service in London.
Sounds great, what will I be doing?
As a senior member of Hestia's operations team, your role is pivotal in ensuring the effective delivery of the organisation's strategic objectives. You will contribute to the development of Hestia's strategic goals and annual planning processes, translating these into a comprehensive Area Plan that aligns with the organisation's values and aims. This plan should be delivered effectively across services, with a focus on continuous improvement and outcome-driven service delivery. You will be responsible for identifying opportunities to enhance service performance through a SMART annual business plan. Ensuring adherence to Hestia's policies and procedures is essential, as is contributing to their ongoing refinement. Collaboration with the New Business and Development Team is key to identifying new opportunities, supporting tender submissions, and managing the integration of new services with careful planning and capacity assessment.
Building strong partnerships with voluntary and statutory sector providers is crucial to fostering best practices and a collaborative approach to service planning. You will ensure services meet contractual and legal obligations through regular audits and robust health and safety systems. Additionally, you will work with internal teams to shape external messaging and influence decision-making at both local and central levels.Effective resource management is a core aspect of the role. You will plan and manage budgets, ensuring financial accountability and alignment with projected figures. This includes making optimal use of staff, property, equipment, and IT resources. As a leader, you will provide clear direction and support to local service managers, fostering a high-performing team culture. You'll ensure managers are equipped with up-to-date knowledge and best practices, and that staff development needs are met through structured induction and training.
Performance management is integral, with expectations and standards clearly communicated and supported through coaching and supervision. You will model person-centred, recovery-focused approaches and ensure staff are regularly supervised and performance is reviewed. Recruitment must be proactive and aligned with funding contracts, in collaboration with HR and service users. Service quality is paramount. You will ensure service users' needs and aspirations are accurately assessed and that they have a voice in shaping service delivery. Regular quality audits and performance reporting will inform strategic decisions and highlight risks and opportunities. You'll promote service user involvement and co-production, working closely with relevant teams to embed these principles.
Financial oversight includes setting annual budgets with the Directorate and Finance teams, ensuring efficient use of resources and high standards in financial and administrative processes. You will implement recommendations from safeguarding reviews and maintain accreditation standards for domestic abuse services. Housing management responsibilities include ensuring compliance with operational policies, managing rental income, voids, arrears, and maintenance. Health and safety audits and risk assessments must be conducted within organisational timeframes. You'll liaise with partners on tenancy matters and ensure accurate record-keeping and reporting. Finally, you will maintain strong communication through regular meetings with managers, ensuring alignment and accountability across all areas of responsibility.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will have a proven senior-level track record in leading and delivering recovery-focused and trauma-informed services within a dispersed organisational structure. They will demonstrate the ability to balance the demands of delivering high-quality services that meet regulatory standards while remaining financially sustainable. Extensive experience in managing operational teams and driving performance improvements is essential. Success in securing and implementing new business opportunities is a key requirement, alongside experience in managing teams across multiple sites. The role demands a strong background in organisational change and service reconfiguration, as well as business and financial planning, including oversight of significant budgets. The candidate should also have a history of designing and delivering innovative service models and managing complex contract negotiations with commissioners.
A deep understanding of housing management and experience supporting a wide range of service user needs is vital. The candidate must be passionate about Hestia's mission and capable of inspiring and motivating staff at all levels. They should be skilled in empowering teams, fostering high performance, and adapting their management style to suit different situations whether user-led or directive.
Strategic thinking is crucial, with the ability to analyse data, trends, and risks to position the organisation for success. The candidate must be able to build rapport with service users and their families, instilling confidence and trust. Establishing credibility with commissioners and external stakeholders quickly is also important.
Experience in managing domestic abuse services and overseeing local project and service managers is required. The candidate should be familiar with the strategic landscape of care and support services and understand its implications for the organisation. They must have demonstrable experience in contract management, budget oversight, and knowledge of legislation and best practices in care, health, support, and community engagement.
The ability to transform underperforming services and support staff through robust improvement plans is essential. The candidate should have extensive knowledge of supporting women and children affected by all forms of violence against women and girls (VAWG). They must be capable of managing diverse teams with varied skill sets and working independently within policy frameworks.
Strong communication skills are required, along with a high level of financial and commercial acumen. The candidate should possess a working knowledge of the legal framework for protecting vulnerable adults and children and understand the importance of outcome-focused service delivery. A solid grasp of safeguarding issues and the ability to respond appropriately is also necessary. Proficiency in administration and IT communication tools will support effective performance in this role.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Operations Officer
Contract: 12-Month Fixed Term Contract (with a view to extend)
Function/Team: Development
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Finance/HR/Operations Manager
Salary: £28,200 per annum
STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our prevention programmes disrupt traffickers’ ability to recruit at-risk individuals by providing lifesaving information through our bespoke, geo-targeted social media campaigns.
The Operations Officer plays a vital role in keeping STOP THE TRAFFIK’s day-to-day operations running efficiently. Working closely with the Finance & HR Manager and Executive Team, this role supports organisational systems, finance processes, and internal communications — helping our global anti-trafficking work stay coordinated, compliant, and effective.
This position suits a highly organised, proactive individual who enjoys creating structure, improving processes, and supporting others to perform at their best. You’ll be at the heart of the organisation — connecting teams, managing key administrative systems, and ensuring smooth operations across all areas.
This role will be responsible for:
Team & Office Environment
· Monitor STOP THE TRAFFIK’s phone and general ‘info’ inbox, directing messages to the appropriate team members.
· Support the upkeep of the office environment, ensuring facilities are well maintained and team members take shared ownership of the space.
· Coordinate team days and team-building activities, in collaboration with the Team Building Champion.
· Lead onboarding for new staff alongside line managers to ensure a smooth induction experience.
Executive Support Functions
· Provide administrative support to members of the Executive Team.
· Take minutes and capture action points in Senior Leadership Team meetings.
· Prepare briefing notes for key meetings with the Senior Leadership Team.
Finance
· Support the Finance & HR Manager by reconciling transactions on Xero, producing invoices, processing payments, and assisting with monthly and quarterly reporting.
Operations
· Develop and maintain effective internal systems that improve organisational efficiency and automation.
· Maintain key organisational records (e.g. contracts, insurance, supplier information) and handle confidential information appropriately.
· Manage the policy dashboard, ensuring policies are up to date, and notify relevant staff when reviews or updates are required.
The ideal candidate will have:
· Some experience in administration, operations, or office support.
· Excellent organisational skills with great attention to detail.
· Comfortable handling basic finance tasks such as invoices, payments, and record keeping, with an acumen for numbers and data.
· Competence using Excel and data visualisation tools.
· Strong written and verbal communication skills.
· A proactive, friendly, and professional approach to work.
· The ability to multitask effectively and meet deadlines.
· A commitment to equality, diversity, and safeguarding vulnerable individuals.
Benefits:
· A friendly, supportive team environment.
· Opportunities to collaborate with global partners and experts.
· Autonomy to take initiative and propose process improvements.
· Access to a healthcare cash benefit scheme (including partner/children coverage).
· Corporate eye-care scheme.
· Life insurance.
· Non-contributory Group Personal Pension Scheme (7% employer contribution).
· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).
· Cycle to Work scheme.
· Season Ticket Loan.
· Option to switch 2 bank holidays to suit personal needs.
· Flexible working policy reflecting staff needs.
· In-house and external training opportunities.
Further details about STOP THE TRAFFIK can be found on website.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.
Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Sunday 23rd November. Interviews will be held week commencing 24th November 2026
We cannot sponsor applicants at this time.
Oasis supports Equal Opportunities. Registered Charity No. 1127321
The client requests no contact from agencies or media sales.
