Group head of policy jobs

This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy.  The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams.  The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire.  More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service. 

Main duties and responsibilities:

· Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers

· Maintain and improve our performance at the top of the charity retail sector nationally

· Hold oversight of leases and ensure effective lease management

· Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity

· Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims

· Project manage the process of new shop openings as required

· Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance

· Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture

· Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice

· Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity

· Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM

· Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge

· Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the ‘owned brand’ and social impact

· Accountable for ensuring a programme of community engagement and events where our shops are community hubs

· Leading projects including lead responsibilities in the set up and opening of new shops

· Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance

· Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates

· Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required

· Embeds equality, diversity and inclusion across trading processes and practices

· Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity.

Key Accountabilities, Responsibilities & Tasks

Departmental & Role Specifics 

· Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector.

· The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation

· As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners

· Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually

· Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture

· Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers

· Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation

· Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships

· Hold oversight of leases and ensure effective lease management

· Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance

· Project manage the process of new shop openings as required

· Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver innovative digital products, accessible content, and outstanding user experiences that support kinship carers and strengthen our organisational impact.

Kinship is growing rapidly. We are expanding our reach and digital capabilities, and our digital platforms are central to this change. In 2024, we launched a new website that brings together all our content and services under one roof, and introduced a new Kinship Compass postcode search feature. This is a national tool that helps kinship carers find and navigate local and national support, like their kinship local offer, local peer support groups and training. 

Alongside this, we have been developing a new AI-powered tool to help kinship carers get the information they need quickly and accurately, 24/7. This role will lead the evolution of these digital products, ensuring they are safe, ethical, data-driven and continuously improved to meet the needs of kinship carers.

You’ll play a key role in the Department for Education funded national Training and Support Service, helping kinship carers easily access and book high-quality training. You’ll also oversee the content design in collaboration with internal and external subject experts and kinship carers themselves.

This is a role for a digital leader who is both strategic and hands-on. You should be able to balance innovation with delivery, and big-picture thinking with strong governance. You’ll champion inclusive, accessible and co-produced design, helping Kinship use digital to deliver more impact, insight and empowerment for kinship families.

Key responsibilities include:

• Provide digital leadership across the organisation, increasing capability, confidence and collaboration. 

• Continue to develop and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, AI tool and other digital tools (excluding marketing and social media). 

• Ensure our content design approach is consistently applied — using evidence, data and co-production to create content that is: 

  • informed by user need 

  • written in plain English and inclusive language 

  • trauma-informed and strengths-based 

  • tested, iterated and continuously improved 

• Collaborate across teams to ensure digital products support fundraising, campaigning, research and service delivery where appropriate. 

• Build relationships with sector peers, tech partners and funders to share best practice and explore innovation. 

• Embed co-production with kinship carers in all digital design and development, including Kinship Minds content and UX design. 

• Ensure induction, documentation and systems support efficient and sustainable working. 

Essential knowledge, abilities, skills and experience includes:

• Significant senior digital leadership experience covering strategy, delivery, KPIs, budgeting and reporting. 
• Successful track record leading mid–large scale website and digital development projects. 
• Credible technical expertise for a senior role, including SEO, analytics and optimisation. 
• Excellent project management experience and commitment to taking accountability for tools like Asana and Notion. 
• Positive, solutions-focused mindset with a commitment to innovation and improvement. 
• Substantial experience leading dispersed teams, including wellbeing, performance and professional development 
• Experience designing and delivering digital services for families in crisis or underserved communities. 
• A real commitment to equity, diversity and inclusion within your role. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

How to apply

respond on CharityJobs to these 5 questions:

1. Digital leadership and strategy: Describe a time when you developed and implemented a digital strategy that transformed user experience or service delivery.

2. Product development and continuous improvement: Tell us about a digital product or platform you’ve led from concept to launch.

3. Inclusive and co-produced design: How have you embedded inclusion, accessibility, and co-production into digital design or content development?

4. Leading teams through growth and change: Describe how you’ve built and led a high-performing digital team through a period of change or rapid growth. 

Kinship reserves the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early! 

Join Shaftesbury – Where every role adds up to a life well lived

We’re looking for a Head of Individual Giving to join our dynamic Fundraising and Communications team — a passionate group of people who want to make a difference. If you’re strategic, creative and driven, this is your opportunity to play a key role in Shaftesbury’s work.

At Shaftesbury, we’re more than a disability charity — we’re a team dedicated to helping children, young people and adults live full, flourishing lives. Guided by our values of being Open, Enabling, Inclusive and Courageous, we deliver personalised care and support that changes lives every day.

Please note this role does not qualify for visa sponsorship.

About the Role

As Interim Finance Manager, you’ll oversee day-to-day finance operations, maintain robust financial systems, and ensure statutory obligations are met working with our Finance Director and CFG staff. You’ll prepare management accounts, support budgeting processes, and manage year-end audits in collaboration with our internal team and external auditors.

What You’ll Do  

• Ensuring the smooth running of day-to-day finance operations.

• Maintaining accurate financial records and systems.

• Preparing of management and year-end accounts.

• Liaison with auditors on detailed queries for the 2025/26 year-end audit.

• Facilitating effective communication between the finance team and wider organisation.

• Contributing to the development of financial processes and controls.

Bookkeeping and financial operations

• Manage the finance inbox daily, ensuring timely responses.

• Upload purchase invoices received via email to Iplicit (our finance system) and add to bulk payment run once approved by budget holders; follow up on outstanding approvals.

• Add approved staff expenses to the payment run in Iplicit.

• Post invoices from external portals (e.g. JustGiving, Click Travel, Worldpay) into SAP (our CRM).

• Upload payment runs and customer refunds to the bank, sending associated reports to the FD for authorisation.

• Ensure Iplicit is up to date with bank postings.

• Prepare monthly bank and other balance sheet reconciliations as part of management accounts pack.

• Prepare payroll reports as required (payroll is outsourced) and credit card transactions for posting into Iplicit.

• Produce ad hoc financial reports as requested by the CFG team.

• Prepare and submit quarterly VAT returns (these are automatically prepared in Iplicit).

Management accounts, budgeting and year-end

• Prepare monthly management accounts and transaction listings for each budget holder within a tight deadline.

• Maintain monthly deferred income schedules and other balance sheet reconciliations.

• Prepare year-end financial reports and supporting schedules.

• Complete the audited accounts reports for our two entities, liaising with auditors and CFG team as required.

• Respond to auditor queries and provide requested documentation.

• Update and circulate budget templates to budget holders during planning; consolidate returned templates.

What We’re Looking For

• Proven experience in finance management.
• Strong knowledge of book-keeping, VAT, and compliance.
• Familiarity with finance systems (Iplicit and SAP desirable, training is available).
• Excellent organisational and communication skills.
• Ability to work collaboratively and meet deadlines in a fast-paced environment.

How to Apply 

If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV and answer the three screening questions. The deadline for applications is 09.30 on Thursday 27 November, and shortlisting will take place that week, with interviews to follow shortly after. 

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Benefits of working at CFG 

• 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time). 
• An extra three days' leave for the office Christmas closure. 
• Wellbeing week closures 
• Time off for personal health appointments. 
• Hybrid and remote flexible working options. 
• Four paid volunteering days every year. 
• Health cash plan via HSF
• Enhanced sick pay, as well as enhanced parental and adoption leave policies 
• Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences. 
• Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%. 
• Access to interest-free employee loans or salary advances. 

CFG promotes remote-first working, although we do have office space at our registered address in Bermondsey, Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you. 

Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.  

This is an interim role and we are looking for someone to start as soon as possible.

This is a National Role, Home Based/Hybrid. Travel will be required across England. 

Full time, permanent (part time/condensed hours would be considered). 

This newly created role will lead on exploring new markets, creating strategic connections and identifying opportunities – working to increase the reach of Phoenix Futures. You will champion innovation and demonstrate the measurable impact of our services on people’s lives.

Phoenix Futures and The Role

The Phoenix Futures Group has more than 50 years’ experience delivering pioneering psychosocial treatment services. We believe in being the best, which means constantly learning, innovating, and collaborating with partners who share our vision.

As Head of Strategy and Partnerships, you will be a visible leader across health and social care settings, building influential networks and unlocking new opportunities. This senior leadership role will work cross-functionally to expand our reach across the UK, ensuring our services reach more people who need them.

You will design and deliver strategic growth plans, working closely with operational experts to identify emerging needs, secure new funding streams, and adapt our solutions to new contexts. Your success will be measured by increased reach, new partnerships, and sustainable growth.

About You

Reporting directly to the Director of Strategic Initiatives, you will:

• Be a growth-focused leader with a proven track record of opening new markets and driving expansion.
• Have experience in strategic implementation and scaling services across the UK.
• Demonstrate extensive experience in building networks and creating collaborative partnerships within health and social care.
• Understand psychosocial treatment models and how they can be adapted to diverse needs and settings.
• Be skilled at interpreting research and data to communicate impact and value in compelling ways.

A detailed job description (role profile) and person specification can be found attached.

Benefits

• A salary of £56,500 + 8.5% PRP
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation 
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) 
• Benefits including season ticket loan, pension scheme and life assurance 
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities 
• Continuous training and career development via PXL our dedicated learning management system  
• Access to a 24/7 Employee Assistance programme including telephone and online access 
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. 
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team. 

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity. 

BACKGROUND   

Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The latest research suggests that 2.7 million children are at risk of hunger, meaning one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage their emotions, causing them to fall behind in their studies.

Magic Breakfast provides a nutritious breakfast to over 300,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target children most in need without barrier or stigma.

We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which will scale our impact and redefine breakfast spaces not only as places to eat, but as places to thrive.

To support the delivery of this strategy, we are evolving our Business Development function with the creation of a new role – Head of Business Development. This role will enable continue growth and investment from public funding sources, whilst ensuring that we are able and positioned to capitalise on the growing number of commercial opportunities. It will also lead a move  towards more innovative and blended income models across England, Wales and Scotland.

Key responsibilities:

• Lead the Business Development function as an innovation hub, proactively horizonscanningfor opportunities across public funding, commercial activity, and philanthropicgiving. Ensure the team can respond with agility and flex resources to pursue the moststrategic and sizeable opportunities, including blended income streams and complex,multi-strand bids or partnerships that span commissioning, corporate, and philanthropy.

• Coach, lead and support the Business Development team (BD Manager England &Wales, BD Manager Scotland, BD Executive), setting clear objectives, KPIs, and expectations for income growth and performance and ensuring a values-driven culture.

• Work collaboratively across the fundraising leadership team to ensure it operates as a cohesive, high-performing unit that acts with agility to plan, pivot and make strategic decisions that maximise opportunities and drive growth.

• Ensure compliance with procurement processes, contracts, GDPR, safeguarding, and relevant charity law, embedding ethical business development across the function and taking responsibilities for operationalising of and adherence to all of Magic Breakfast’s policies and processes.

• Drive growth in public funding by securing contracts with local authorities, devolved governments, health and education commissioners, multi-academy trusts, and other public bodies.

• Oversee the preparation of high-quality tenders, bids, and proposals, ensuring they are evidence-based, competitive, and strategically aligned.

• Identify and pursue complex, multi-strand funding opportunities that bring together commissioned income, philanthropy, and corporate support.

• Apply a strong understanding of Magic Breakfast’s goals, strategies, and business plan to inform Business Development activity, ensuring all initiatives are aligned with organisational priorities and contribute to long-term objectives.

•  Conduct annual planning and budgeting in partnership with the Director of Fundraising & Development, setting, measuring, and reporting against agreed KPIs.

Please see job description for reponsibilities. 

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.

APPLICATION PROCCESS

Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @ magicbreakfast. com

Shortlisting - w/c 1st December

Interview 1 - 8th December

Interview 2 - 15th December

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

We are seeking our first Head of Fundraising to join our Senior Leadership Team, build the function and leave a legacy.

Reporting directly to the Chief Executive, you will lead on developing and delivering our fundraising strategy, with primary focus on trusts and foundations and corporate partnerships, with the potential to grow individual philanthropy in the future.

You will be a key ambassador for the organisation, building and managing strong, long-term relationships with funders who share our mission. You’ll bring vision, strategic clarity and emotional intelligence to developing compelling cases for support, always ensuring alignment with organisational goals and understanding that for us, income is a vehicle to impact.

You’ll manage and develop one Senior Officer initially, with the possibility that we may be able to expand the team as income grows. The Senior Officer post is currently empty, so we hope that you’ll be able to be involved in the recruitment of this post enabling you to shape your own team. You’ll also play a wider role in shaping the organisation’s strategy and culture as part of a collaborative and ambitious leadership team.

Key responsibilities:

Strategy and Leadership

• Lead development and execution of a fundraising strategy focused on trusts,foundations and corporates (with a possible addition of individual philanthropy further down the line).
• Act as a member of the Senior Leadership Team, contributing to organisational strategy, planning and culture, and supporting the Chief Executive to report to the board on fundraising.
• Manage, develop and grow the Senior Officer role; build a high-performing team.

Fundraising and Relationship Management

• Create and manage a pipeline of funding opportunities, securing multi-year grants and strategic partnerships that support our research, policy and delivery ambitions, and reflect our values.
• Lead the development of major funding bids - including drafting proposals and coordinating input from SLT colleagues and other relevant team members.
• Cultivate, steward and deepen relationships with existing and prospective funders, acting as a confident and credible ambassador.
• Collaborate closely with colleagues to develop strong proposals, cases for support and pitch materials, including engaging in depth with some of the complex research that we seek to fund.
• Represent the organisation externally — in meetings, networks and events.

Innovation, Growth and Sustainability

• Develop and test models to diversify income to enable impact – building on our current strategy, but bringing an open mind to exploring new activities.
• Embed fundraising monitoring, evaluation and performance reporting into the organisation; ensure transparency with senior leadership and trustees.
• Maintain close alignment between fundraising strategy and organisational strategy, ensuring funder relationships are ethical, values-aligned and sustainable.

About you: 

We’re seeking someone who is ambitious, driven and emotionally intelligent — a relationship-builder ready to step into a senior leadership role and leave a legacy.

Essential

• A proven track record of securing significant income from trusts, foundations and/or corporate partners.
• Experience in managing complex relationships with funders, with excellent stewardship and retention skills.
• Experience of running reliable due diligence processes to assess funding opportunities.
• Able to translate research, policy or innovation-led programmes into compelling funding propositions.
• Excellent project management skills, including the capacity to coordinate colleagues in developing complex fundraising bids.
• Some experience of line management, team development or mentoring.
• Excellent written, verbal and influencing skills, able to engage funders, senior leaders and colleagues.
• Strategic mindset, with capacity to manage multiple priorities in a fast-moving environment.
• A genuine passion for the mission of the Money and Mental Health Policy Institute, and the empathy to engage with lived experience perspectives.
• Alignment with our collaborative and flexible working culture — able to work in a high-trust environment, collaborate openly with colleagues across multiple teams and contribute positively to team wellbeing and culture.

Desirable

• Experience of major donor fundraising, or exploring new income streams.
• Experience of reporting to a board, including of producing high level board papers and working with high profile stakeholders.
• Knowledge or networks within the essential services, health, research, policy or grant-giving sectors.

Terms:

• Reporting to: Chief Executive
• Staff supervised: One team member, who we hope you will be able to be involved in recruiting
• Annual Gross Salary: £64,800 (employees who are not London-based receive the same salary, including London weighting, but cover their own travel costs to the office, typically twice a month)
• Location: Either London-based, with two days per week in Money and Mental Health’s East London office, or home-based with the ability to travel to London at least twice per month. The role will also require some travel for meetings.
• Hours: Both full-time and part-time applicants considered, at a minimum of four days per week. Job shares, consolidated hours and other flexible working arrangements will be considered. Please indicate your preferred working hours on application.
• Contract type: Permanent
• Holidays: 28 days per year (including 3 days between Christmas and New Year when the office is closed), plus bank holidays
• Pension: Opportunity to be enrolled in the workplace pension scheme (subject to meeting standard auto-enrolment qualifying criteria). After enrolment, the charity contributes the equivalent of 5.5% of monthly gross salary, subject to an employee contribution of at least 2.5%.
• Other benefits:
  • Every team member has a personal training budget, with many internal training opportunities.
  • Cycle to Work and season ticket loan schemes.
  • Enhanced maternity/paternity/parental leave terms, offered at an equal rate: employees eligible for statutory maternity/paternity/shared parental pay receive 90% of earnings for up to 12 weeks.
  • Rental deposit loan scheme.
  • A flexible working culture: core working hours are 10am–3pm, with flexibility outside these times (agreed with management) for employees to distribute working hours across the week.

About the role:

At Single Homeless Project, we believe every young person deserves the chance to build a life beyond crisis. As our Young Person’s Psychotherapist, you’ll play a vital part in making that happen. Working within our Opportunities Programme, you’ll provide one-to-one psychotherapy and co-produced psychoeducation groups for young people aged 16–25. Your work will focus on prevention, helping young people make sense of their experiences and build the tools to manage life’s challenges before they reach breaking point.

You’ll be part of a multi-disciplinary team offering a psychologically informed service - collaborating closely with support staff, managers and other professionals to create safe, empowering spaces where young people can explore their emotions, relationships and aspirations. From helping someone understand the impact of trauma, racism or poverty, to facilitating group discussions on healthy boundaries and emotional regulation, your impact will ripple far beyond the therapy room.

This is a chance to use your clinical skills where they matter most - in a dynamic organisation that’s committed to growth, reflection and learning. You’ll be supported with regular supervision, access to professional development, and opportunities to shape how psychotherapy continues to evolve across SHP. Join us, and help us break cycles, ignite change and create new possibilities for London’s young people.

About you:

• You have at least a year’s experience providing psychotherapy or counselling to young people.
• You’re confident supporting both individuals and groups, and understand how group dynamics work.
• You understand the challenges young people face - especially those who’ve experienced the care system and/or experienced trauma.
• You can build trust with young people who may be wary of professionals and create a safe, supportive space.
• You value working alongside young people, involving them in shaping their own support and outcomes.
• You’re organised, communicate clearly, and committed to inclusive, anti-discriminatory practice in all you do.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Please note applications will be reviewed and suitable candidates invited to interview as applications are received. Therefore, please submit your application as soon as possible. We reserve the right to close the advert once a suitable candidate is identified. 

Interviews will take place at our Head Office in Kings Cross or a Young Person's service in Greenwich. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

About us

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the role

This is an exciting role with responsibility for both IT and Digital. You will actively implement new tools and platforms, oversee data protection compliance and cyber security, whilst developing effective policies and guidelines spanning our IT infrastructure. You will also take ownership of our digital strategy across all channels, driving service delivery and managing significant relationships, contracts and budgets. We will look to you to  lead digital transformation and champion innovation, whilst delivering workshops and training sessions to diverse colleagues. In short, you will be the catalyst that gets the most from our online presence, our technology and our vendors and partners, ensuring best practice and value in everything you do.

Hours: 35 hours per week.

Location: Hybrid working, with one day per week at our London office.

About you

Highly experienced as an IT thought leader and manager with technical experience, you will combine a strategic mindset with a truly hands-on approach. Developing  strategy, as well as leading and managing IT and digital change projects should be second nature to you.  Similarly, you will be experienced in mentoring teams and controlling websites, CMS platforms and integrated digital systems. A degree in Computer Science or a related discipline would be beneficial, alongside knowledge of data protection legislation, digital accessibility and inclusion, Squiz DXP, Azure, Intune and AWS. However your ability to communicate effectively with non-technical colleagues is just as important. Above all, you will bring everything it takes to get the most out of people, systems and budgets, with real passion for cutting-edge technology and the drive and determination to make things happen. 

How to apply

For further information about this Head of IT and Digital Services role, please download the recruitment pack which includes the job description and person specification.

To apply, please visit our website and submit your current CV with a covering letter clearly explaining why you would be suitable for the role.

Closing date: 30 November 2025.

Interview date: First and second-round interviews to be held w/c 8 December 2025.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

The Organisation

On behalf of a leading UK membership organisation in the not-for-profit sector, we are recruiting for a Head of Financial Accounting. This organisation represents over a million members and operates with an annual income exceeding £200 million. It has a complex financial structure with multiple entities and funds, making this a challenging and rewarding role for an experienced finance professional.

The Job

As Head of Financial Accounting, you will take ownership of the organisation's financial accounting function. This is a newly created role due to the need for extra headcount and organisational support from the finance team. This organisation does have some historical issues with their financial accounting, meaning there is a backlog and a need to improve processes. There is also a current reliance on Excel, which they would like to change with plans in place for a new system implementation. The complexity of the organisation and the situation mean the incoming person will have the opportunity to have a big impact.

Key responsibilities include:

• Preparing statutory accounts and regulatory returns for the organisation and its subsidiaries.
• Managing group consolidation schedules and reporting.
• Acting as the main liaison with external auditors and regulators.
• Leading a project to insource financial accounting functions currently outsourced.
• Driving improvements in financial accounting policies and processes.
• Advising senior leadership on technical accounting matters.
• Potentially managing 1-2 team members.

This is a high-profile role within the finance team, reporting to the Deputy Finance Director and contributing to the organisation's financial governance.

The Person

Due to the urgency of this role the client has a preference for immediately available candidates or those on short notice. We are seeking a qualified accountant (ACA/FCA preferred) with:

• Significant experience in financial accounting within a large, complex organisation.
• Expertise in preparing full financial accounts and statutory filings.
• Strong technical knowledge of accounting standards and group consolidations.
• Advanced Excel skills (pivot tables, power queries, data models).
• Experience managing projects such as insourcing or systems change.
• Excellent communication and stakeholder management skills.
• Knowledge of MS Business Central or Caseware is desirable.

What's in it for You?

• Salary: £78,516, rising to £83,651 after one year.
• Benefits:
  • Outstanding final salary pension scheme.
  • 36 days annual leave plus Bank Holidays.
  • Work-life balance includes a 34-hour working week.
  • Wellbeing allowances, salary sacrifice schemes (bike, childcare), season ticket loans.
  • Enhanced family-friendly policies.
• Location: Central London office with hybrid working options and excellent transport links.

Interested? Apply today or contact me at Hays for a confidential discussion about this opportunity. Due to the urgency of this role the client has a preference for immediately available candidates or those on short notice.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are recruiting for a temporary Policy & Public affairs Administrator for an amazing childrens charity. You will need strong planning , administration and perpetration of documents.

Hybrid working 2/3 days in their London office and be able to attend events.

The Role
Planning and organising the meetings for the Policy & PA team and our range of external stakeholder groups, supporting the preparation of information and documents, taking and producing high quality notes, and monitoring actions and outcomes on behalf of the meeting chairs.Including large stakeholder projects like the Health Play Alliance.
Working closely with the policy officer on administration associated with public affairs engagement, coordinating meetings with parliamentarians, sharing relevant documents and tracking and supporting on follow up correspondence.
Managing the logistics and supporting the planning and preparation of parliamentary events, external roundtables, symposiums, conferences, webinars etc.
Researching relevant literature and horizon scanning the policy landscape to support the production of briefing papers, news, and articles for trustees, senior managers and for publication on our website and social media platforms.
Working with Charity's Marketing and Communications team to support and facilitate engagement via social channels, the website and liaising with the comms team on other media opportunities.
Helping to represent the Charity's policy positions to stakeholders and external audiences including those in government, Parliament, and the NHS when in stakeholder meetings.
Working collaboratively across the Charity's team to maximise the opportunity that the policy and public affairs work brings to the wider organisation in raising income and delivering our services. Representing the Charity's PPA at internal meetings when needed (ie youth panel project group and more).
Working with I&I to track PPA engagement on the designated log to ensure the Charity can demonstrate impact and outcomes of its policy work.
Supporting the policy officer in the creation and information gathering needed for external presentations (ie to NHS networks, ICBs, DHSC)
Prioritising projects and managing schedules and your own workload in response to organisational needs.

The Candidate
Experience as a Policy, Public affairs environments
Minute taking
Scheduling meetings
Research
Data gathering and report writing
Project support
Administrations
Attention to detail

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

East End Homes is partnering exclusively with Robertson Bell in their search for a permanent Group Financial Accountant.

East End Homes is a leading housing provider dedicated to building sustainable communities through high-quality homes, exceptional services, and operational excellence. Every member of the team shares a common mission: to improve lives through quality housing and outstanding support. Their strategic vision focuses on developing sustainable communities, increasing operational efficiency, and fostering innovation and community engagement.

They are now seeking a highly skilled Group Financial Accountant to take full responsibility for delivering accurate financial reporting, supporting compliance, and providing key insights to the organisation. This pivotal role will ensure robust financial controls, effective statutory and management reporting, and continuous process improvement across the finance function.

Key responsibilities include:

• Preparing and delivering accurate group financial statements in accordance with statutory and accounting standards.
• Supporting the production of management accounts, with detailed analysis to support decision-making.
• Ensuring compliance with all financial regulations, including VAT, tax, and other statutory requirements.
• Assisting with year-end processes, audits, and liaising with external auditors.
• Maintaining and improving financial systems, processes, and controls to enhance efficiency and accuracy.
• Supporting the finance team with technical accounting queries and process improvements.
• Contributing to the organisation’s financial planning and forecasting processes as required.

The Ideal Candidate Will Demonstrate:

• Proven experience in financial accounting, ideally within the social housing or a similar sector.
•  Strong technical accounting knowledge, including IFRS and UK GAAP.
• Experience preparing statutory financial statements and managing audit
• Ability to work accurately under pressure and meet tight deadlines.
• Excellent communication skills, capable of liaising with external auditors and internal stakeholders.
• Fully qualified accountant (ACA, ACCA, CIMA, or equivalent).
• A proactive, detail-oriented approach with a commitment to continuous improvement.
• Experience in leading or supporting on the implementation, enhancement, or integration of finance systems to improve reporting, automation, and data quality.

The role offers a generous 33 days on annual leave, highly competitive pension, and a flexible hybrid working model, requiring a minimum of three days per week at the head office located at 3 Resolution Plaza, London E1 6PS.

The closing date for applications is 7th December, but applications will be reviewed on a rolling basis—early submission is highly recommended.

Please submit your CV to Robertson Bell, East End Homes’ exclusive recruitment partner.

Job Summary

The Head of Operations holds responsibility for our day-to-day delivery, strategic development of our services, and operational team leadership. As our new Head of Operations you will:

• sit on the PiP Senior Management Team and lead our team of circa twenty delivery staff. 
• ensure continuous operational improvement, working with SMT to develop our service and systems, through new projects or ways of working, and champion a learner-led approach to everything we do. 
• champion PiP meeting our regulatory and reporting requirements, manage key relationships including with local authorities, and hold budget responsibility across our service.

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Significant experience of working with people with learning disabilities, or a similar vulnerable client group, including knowledge of Safeguarding of Vulnerable Adults (SOVA) processes.
• Significant experience of leading and managing a staff team.
• Strong understanding of and commitment to a person-centred approach to working with people with learning disabilities, including planning, progress monitoring and review.
• Experience of liaising with a wide network of agencies and sector professionals in support of student needs.
• Knowledge of national and local legislation and policy affecting people with learning disabilities, including personal budgets. Alongside knowledge of key legislation and processes including on Health & Safety and Risk Skills and abilities 
• Able to communicate effectively, both verbally and in writing, including the ability to maintain accurate records and produce reports for a variety of internal and external audiences.
• Able to take a lead role in the implementation of major tasks, including contributing to the delivery of key performance management targets and making organisational and systems improvements.
• Able to manage and complete projects successfully, including delegating tasks and monitoring and evaluating progress against outcomes.
• Able to establish, develop and maintain constructive and professional relationships with a wide variety of professionals and carers both internally and externally.
• Able to liaise and work closely with student families, carers and other stakeholders in planning, implementing and monitoring support.
• Able to take a flexible approach to work, including flexible and out of hours working in response to service needs and developments.
• Willing and able to participate actively in a variety of fundraising events and activities, including some evening and weekend events.

What We Offer:

• You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
• An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
• We offer a travel subsidy of up to £7.50 per day to help with the commuting costs.
• We provide a 4% pension contribution
• Free Employee Assistance programme 24/7 with access to counselling
• We offer regular team meals and socials - generally during work hours and they are optional.
• We offer a cycle-to-work scheme and as we're a charity you'll get access to savings like charityworkerdiscounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date: December 5th 2025

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.  

We have a new opportunity for a Customer Service Delivery Specialist to join our Customer Service Management Centre (CSMC) Team based in either Hertford or Basingstoke. 

You'll need to be able to come in to the office regularly during your initial training, but we'll offer more hybrid working as you grow in confidence. 

This is a full time permanent role where we are offering a starting salary of £32,000 - £38,000 depending on experience.

The role:

As our Customer Service Delivery Specialist, you will play a pivotal role in transforming how we engage with our customers. You'll provide support in the delivery of our customer choice/digital strategies, ensuring a seamless, consistent experience across all of our channels. 

You'll be using your analytical skills to look at our data, identify trends and map our customer journey. Constantly looking for ways to improve our our customers omni-channel experience. This is an exciting opportunity to be part of making a real difference to our service delivery.

What we are looking for:

Someone who is passionate about delivering first class customer service with an ability to analyse and interpret data. You'll constantly analyse our data to tell a story and drive service improvements. Experience of collaborative working with key stakeholders is key to providing a unified customer experience.

Your additional skills:

• An understanding of working in a contact centre environment with an omnichannel strategy
• Exceptional communication skills, building rapport with a wide range of internal and external stakeholders will be crucial
• The ability to handle challenging customer situations with empathy, professionalism, and resilience
• Knowledge of relevant housing legislation, regulations, and best practices, with a commitment to ensuring compliance and safeguarding procedures

What we can offer you

As a member of the Customer Services Team you will be part of a friendly, dynamic and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Enhanced maternity/adoption pay 
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

About us

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we have over 200,000 customers, provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.