Group head of policy jobs

FWAG SouthWest is looking for a Head of Operations to help lead our organisation through its next phase. This is a senior leadership role with real influence over how we deliver our work, support our team and respond to the changing environment for farming and wildlife.

About us

FWAG SouthWest is an environmental charity working with farmers and land managers to deliver practical change on the ground. We combine an understanding of farming businesses with environmental expertise to support better outcomes for nature, climate and food production. Our work brings people together: farmers, communities and partners to deliver change at a local and landscape scale. As farming responds to new policy, markets and environmental pressures, our role is to help shape and deliver solutions that work, supporting resilient farm businesses alongside climate-resilient landscapes and nature recovery.

The role

As Head of Operations, you will lead delivery across the South West, working through a network of county teams and specialists. Your focus will be on strengthening our ability to deliver. Supporting team leaders to grow capacity, manage workload and deliver high quality work in increasingly complex projects. You will work alongside teams to remove barriers, improve systems and step into delivery where needed helping to ensure work progresses and opportunities are achieved. Working closely with the CEO and senior team, you will help translate strategy into delivery and ensure we remain effective, responsive and financially sustainable. You will also play a key role in how we respond to change across the sector, supporting teams to navigate new policy, funding and partnership opportunities.

About you

We are looking for an experienced leader who is motivated by enabling others to deliver. You don’t need to have experience in the environmental sector. We are open to candidates from a wide range of backgrounds who can bring strong leadership, a collaborative approach, professional skills and share our values.

What matters is your ability to:

• Support and develop people to increase their capacity and confidence

• Work alongside teams to solve problems and keep delivery moving

• Manage complex programmes and competing priorities

• Put in place practical systems and structures that support delivery

• Build strong relationships across a regional organisation

An interest in farming, land management or the natural environment is important, detailed sector knowledge is desirable.

For further details and a full job description and person specification, please see attachments below.

Why join us

This is an opportunity to play a key role in a charity with a strong reputation and clear purpose.

You will:

• Help shape how we deliver across the South West

• Lead and support a skilled and committed team

• Work on issues that matter for the future of farming, climate and nature

• Be part of an organisation rooted in practical action and trusted relationships

Further information

o Salary £56,650 – £61,800, dependent on experience

o Permanent contract

o 37.5 hours per week, but applications from those looking for 4 days (30 hours) per week will also be considered

o 25 days per annum, rising by a day a year with service to 30 days per annum, plus public holidays and an opportunity to buy or sell annual leave 

o Flexible working hours

o Pension scheme - employer contribution 4%, employee contribution 4% with salary sacrifice applicable 

o Employee wellbeing scheme and Employee assistance programme

o Support to undertake relevant external training and qualifications

o Group life insurance scheme 

o Professional subscriptions relevant to the post supported 

o Regular travel across the South West will be required and therefore access to a vehicle is essential

About the role

The Head of Buildings & Facilities is responsible for the effective, safe and compliant management of The Passage’s buildings and for ensuring that Facilities support the charity’s residential services, day services and offices. The role ensures compliance with statutory, regulatory and organisational requirements, maintains high standards of safety and sustainability as well as delivering value for money.

The role also helps develop and implement our Asset Management Strategy, ensuring our building stock remains in good condition in the medium and long term.

The Head of Buildings & Facilities is supported by a small but experienced Facilities Management team and a number of external contractors.

Main duties

 Strategic Asset Management

• Be a leading part of a team to develop and implement an Asset Management Strategy, including reporting on the condition of buildings, forward planning of major renovations and compliance works, making recommendations for investment planning and capital works programmes.
• Play a leading role in plans to acquire new property assets and to bring them into effective use.
• Ensure the work of the Facilities Management team dovetails with the requirements and regulatory requirements of our residential services.
• Implement and embed tools and systems to improve the efficiency and forward-planning of the team’s work.

Buildings and Facilities Management

• Manage the day-to-day operation of the Passage’s buildings ensuring they are safe, secure, accessible and fit for the services provided to our clients.
• Oversee the Facilities Management team to ensure the fabric and systems of all the charity’s buildings are maintained in line with statutory and regulatory standards.
• Work with the Facilities Management team to (i) oversee planned preventative maintenance and improvements to all of The Passage’s sites (ii) oversee and support the team to provide a quick, reliable response to maintenance and repair requests.
• Ensure colleagues and residents are engaged and informed in advance of any issues which may affect them, thereby minimising potential disruption.

Health and Safety

• Act as the lead and Responsible Person for Health & Safety (H&S) across the organisation including risk assessments, accurate and timely recording of health and safety issues, carrying out audits and investigations as necessary.
• Respond to any reported H&S risks, prioritising any reported risks with a significant potential for harm.
• Ensure The Passage is compliant with all relevant H&S statutory, regulatory and legislative requirements, including but not limited to: Fire safety; Gas, Electrical and Water safety; Asbestos management; RSH regulations.
• Formalise, develop and monitor the H&S framework and policies.
• Working with the Facilities Management team, ensure all work is carried out in full compliance with H&S requirements and best practice, whether that work is carried out by Passage staff or by third party contractors.
• Ensure robust record-keeping and compliance reporting to management and Board.

Relationship Management (Contractors and Suppliers)

• Ensure relationships with key services suppliers are well managed by the Facilities Management team. Work with the team to monitor the quality and timing of external contractors’ work and to address any shortcomings promptly.
• Ensure that all contracts for ongoing work and for one-off pieces of work are awarded in full accordance with The Passage’s procurement policy, ensuring best value for money and high-quality delivery.
• Together with the Facilities Management team, ensure contractors conduct themselves professionally and respectfully whilst attending any of the Passage’s locations and to ensure they follow our safeguarding policy at all times.

Teamwork and Line Management

• Line manage the Facilities Management Co-ordinator with an emphasis on supportive communication, skills development and progress towards personal objectives, including his line management of other members of the team.
• Develop positive relationships with all other teams at The Passage’s multiple sites and promote practices to reduce the need for repairs and replacements.
• Be a proactive and constructive member of The Passage’s Senior Management Group

Financial

• Develop and manage the Facilities Management budget, including capital spend, monitoring spending against budget and explaining variances.
• Support business planning through accurate forecasting and long-term planning of major financial spending.
• Ensure value for money and effective financial control across all areas of responsibility.

General Responsibilities

• Working with your Line Manager, develop your role to keep pace with The Passage’s plans and ambitions; participate in regular supervision and annual appraisal and to lead in identifying your own development and training needs.
• Represent The Passage in a professional manner at all times, carrying out your role to a high standard, and to always work in accordance with the aims, values and ethos of The Passage
• Make sure The Passage’s policies are followed within Buildings & Facilities Management, particularly those for Safeguarding, Health and Safety, Data Protection, anti-Harassment and Equality and Diversity.
• To participate in meetings, training and other events as required.
• Undertake any other duties which are commensurate with the role.

General Responsibilities 

• Working with your Line Manager, develop your role to keep pace with The Passage’s plans and ambitions; participate in regular supervision and annual appraisal and to lead in identifying your own development and training needs. 
• Represent The Passage in a professional manner at all times, carrying out your role to a high standard, and to always work in accordance with the aims, values and ethos of The Passage 
• Make sure The Passage’s policies are followed within Buildings & Facilities Management, particularly those for Safeguarding, Health and Safety, Data Protection and Equality and Diversity. 
• To participate in meetings, training and other events as required. 
• Undertake any other duties that may be required which are commensurate with the role. 

Desired Experience

• E1 – Proven experience in leading a complex Buildings and Facilities Management function, including effective management of external contractors.
• E2 – Experience of developing and/or implementing a buildings Asset Management Strategy.
• E3 – Experience of introducing a systematic approach to Facilities Management, covering Health & Safety, Regulatory compliance and Planned Preventative Maintenance.
• E4 – Experience of developing and getting the best from a small team.
• E5 – Experience of effectively managing budgets.
• E6 – Experience of playing leading role in major projects as well as day to day operations.
• E7 – Demonstrable experience of taking a long-term planning view at the same time as delivering on day-to-day priorities.

Desired Knowledge

• K1 – Strong understanding of Health and Safety and other legislative and regulatory requirements, ideally gained in an environment providing residential accommodation.  
• K2 – Professionally recognised Health & Safety and/or Buildings and Facilities Management qualification (eg IWFM, NEBOSH, IOSH).  

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

Job Purpose

You will provide leadership for MAG’s global advocacy and influencing work, ensuring engagement with political, institutional, and sector stakeholders is focused, coordinated, and aligned with organisational priorities.

The Head of Advocacy will lead the development and delivery of MAG’s advocacy strategy across key geographies and fora, including national governments, multilateral institutions, and sector networks. The role ensures that MAG’s policy positions are translated into clear and targeted influencing approaches, and that advocacy activity supports organisational objectives.

Working closely with the Director of Policy and Strategic Partnerships, the Head of Policy, and colleagues across MAG, the role strengthens MAG’s external influence and ensures a coordinated approach across teams and regions.

 Advocacy Leadership and Strategy

• Lead the development and delivery of MAG’s global advocacy strategy, aligned with organisational priorities and policy positions
• Identify priority targets, geographies, and influencing opportunities across national, regional, and multilateral contexts
• Provide strategic advice to senior leadership on advocacy opportunities, risks, and positioning

External Engagement and Representation

• Represent MAG at senior level with governments, multilateral institutions, and sector networks
• Build and maintain relationships with key decision-makers and advocacy peers across priority geographies
• Lead MAG’s engagement in relevant advocacy fora, including parliamentary, multilateral, and sector spaces
• Support senior MAG staff to engage effectively with advocacy targets

Delivery of Advocacy and Influencing

• Oversee the design and delivery of advocacy initiatives that support MAG’s objectives
• Ensure the development of high-quality advocacy materials, including briefings and messaging
• Ensure advocacy activity is coordinated across MAG and aligned with organisational priorities

Advocacy Management and Internal Coherence

• Provide leadership and line management to the Advocacy Manager and wider advocacy function
• Conduct appraisal meetings in line with MAG policy, agreeing and reviewing progress towards individual targets on a regular basis.
• Ensure clear planning and prioritisation of advocacy activities
• Strengthen internal understanding of advocacy priorities and approaches
• Ensure consistency of messaging across advocacy, policy, communications, and programme engagement
• Sector Engagement and Positioning
• Build and maintain relationships with advocacy peers and coalitions across the humanitarian and disarmament sectors
• Influence sector advocacy agendas in line with MAG’s priorities and expertise

Management

• Contribute to PSP planning and organisational strategy
• Support business planning and programme development
• Manage resources in line with agreed priorities
• Provide updates to the Director of Policy and Strategic Partnerships
• Deputise as required

Requirements

Essential Experience

• Significant experience in advocacy, influencing, or external engagement in humanitarian, development, or related sectors
• Experience engaging with political stakeholders, including governments and/or multilateral institutions
• Experience developing and delivering advocacy strategies or influencing initiatives
• Experience producing high-quality advocacy materials and briefings
• Experience working collaboratively across teams and with external partners

Essential Skills and Knowledge

• Strong understanding of political and influencing processes across relevant geographies and institutions
• Understanding of humanitarian, disarmament, or related policy environments
• Excellent written and verbal communication skills
• Strong relationship management and influencing skills
• Ability to identify and respond to emerging opportunities in dynamic political contexts

Essential Aptitude

• Ability to represent MAG with credibility and authority
• Strategic thinking and sound judgement
• Collaborative and solutions-focused approach
• Ability to work with autonomy and prioritise effectively
• Commitment to MAG’s mission and values

Desirable

• Experience engaging in multilateral fora (UN, CCM, APMBC, CCW, ATT, UNPoA)
• Experience working across multiple geographic advocacy contexts
• Experience managing or developing a team
• Additional languages

Benefits

Remuneration

The starting salary will be £56,220, based on a 37.5 hour working week. MAG has a system of incremental pay increases, up to a limit, based on length of service in the role. Further information will be provided to the successful candidate.

Closing Date: 12.00 (GMT) - 18th June 2026

To apply please visit our website via the link.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential 25 days Annual Leave.

Job Purpose

The Group Head of Marketing and Communications is a strategic leadership role responsible for shaping and delivering an excellent quality, high impact approach to integrated marketing, brand and communications across the TLC Group.

The postholder will primarily set direction and enable the team to deliver their work, with some direct input into campaigns, messaging and other outputs. 

This role is directly accountable for:

• Growth in key audiences
• Smooth running of the marketing provision of TLC Group including website, social, internal and external comms, press, PR and brands.
• Delivery of high-quality campaigns, on time and to budget, which deliver agreed outcomes. 

The role will share responsibility with others for: 

• Growth in fundraised income
• Performance of commercial subsidiaries

Wider Support

The postholder will be supported by the Director of Development as their line manager, and beyond that the Development sub-committee of our TLC Group Board alongside the wider Board itself. 

There will be scope to shape and grow the internal team if / when the TLC Group continues to expand. Beyond the direct team, TLC Group uses a network of freelancers and agencies and there is potentially scope to draw in their expertise, budget permitting. 

Key responsibilities

Strategic leadership

• Provide outstanding leadership and direction for the TLC Group Marketing and Communications team, bringing energy and drive to our ambition.
• Develop and lead the implementation of a TLC Group-wide Marketing and Communications strategy aligned with organisational goals. 
• Lead on positioning the organisation as a sector leader, enhancing visibility, influence and impact. 
• Advise the Executive Leadership Team on marketing, communications and reputational risk. Plan and mitigate against brand and organisational reputational risk and manage crisis communications effectively. 

Brand and Communications

• Lead the development and ongoing delivery of brand marketing strategies for each of our differentiated brands, supporting the transition to an audience led approach. 
• Lead the implementation and embedding of our new brand portfolio across our organisation including successful application of brand identities, values, key messages and tone of voice. 
• Identify opportunities to increase brand awareness and lead the delivery of these across a national footprint. 
• Set the strategic direction for all internal and external communications, including our Press and PR work.
• Ensure our messaging reflects organisational values, mission and impact. 

Income Generation and Commercial Integration

• Support the growth of our Charity by providing Marketing expertise and developing marketing plans which facilitate our partnerships and charitable income generation work (fundraising, philanthropy and grants). Work closely with our Development and Partnerships teams to deliver this. 
• Support the Group's commercial subsidiaries by providing Marketing expertise and developing marketing plans which assist the subsidiaries to meet their revenue targets. Work closely with our Group Commercial Director to deliver this. 

Influencing 

• Support our Policy team (part of our Development team) developing TLC's government relations work through influencing campaigns, parliamentary events and policy responses. 

Digital and Innovation

• Drive digital changes and innovative solutions to improve customer journeys, supporter retention and AI integrations/automations, helping to futureproof our growing organisation. 

Leadership and Management

• Lead the team to deliver across brands, through effective project management and prioritisation as well as ensuring alignment of stakeholder expectations against agreed objectives. 
• Develop our high-performing marketing and communications team and build connections which embed marketing and communications across the entire Group.
• Establish a network of strategic relationships with key stakeholders across team and subsidiaries to support a one team approach, integrated planning and effective delivery.
• Set the Departmental budget with a focus on value for money. 

Stakeholder Engagement

• Build strong relationships with key stakeholders, partners, media and influencers. 
• Represent the organisation externally at events and in the media. 

Organisational

• Support the designated safeguarding lead to ensure all staff, volunteers, trustees and students at TLC Group understand that safeguarding is everyone's responsibility. Ensure adherence to policies, mandatory training, reporting concerns, and compliance to protect children and adults at risk.
• Perform any other duties within the general scope of this job profile or as reasonably required by the Director of Development.
• Commit to continuous professional development through engagement in specific opportunities agreed with the Director of Development. 

Person Specification

Experience

• Senior leadership experience in marketing and communications. 
• Proven track record of developing and implementing effective brand strategies across:

           - An organisation with a diverse portfolio of services, brands or sub-brands - and/or

           -A charity or social enterprise with commercial subsidiaries

• Developing and implementing marketing and communications strategies that employ a mixture of marketing channels.
• Producing comprehensive campaigns that increase income and engagement. 
• Building high trust, collaborative relationships and managing stakeholders at every level. 
• Understanding and working with diverse audiences. 

Skills and abilities

• Seeing things both strategically and operationally.
• Managing a multi-brand portfolio in a fast faced environment.
• Creating and managing a departmental budget to ensure a good return on investment.
• Excellent leadership, influencing and relationship management skills, including with freelancers or agencies.

Qualities

• A positive, creative problem solver.

What success looks like

In the first six months, we would expect this role to build a strong understanding of the Group structure and priorities, while starting to bring greater clarity and alignment across the brand portfolio and marketing approach. There is a real opportunity here to shape direction early, deliver some quick wins, and build momentum across the organisation.

By twelve to eighteen months, the expectation would be to see clear, measurable impact in areas such as audience growth, income generation and brand visibility, alongside a more defined and embedded marketing function that is set up to support both the charity and commercial aims of the Group.

This role offers a high degree of ownership, and will suit someone who enjoys building, prioritising and making progress across multiple areas, while helping the organisation focus its efforts over time.

Coin Street Nursery is seeking an experienced and passionate Head Chef to join our friendly and dedicated team. This is an exciting opportunity for someone who takes pride in creating fresh, nutritious meals from scratch and is committed to promoting healthy eating for young children.

While experience in a nursery or similar setting is desirable, it is not essential. We welcome candidates with strong catering experience in preparing meals at scale who share our values around nutrition and quality.

We operate a busy nursery, preparing meals for up to 80 children and staff daily. The successful candidate will be highly organised, able to manage their own workload, and committed to maintaining high standards across all areas of the kitchen.

We are proud of our 5-star food hygiene rating and our excellent standards of cleanliness. Maintaining health and safety, food hygiene, and compliance will be central to your role. Working within a set budget, you will also be responsible for effective menu planning, stock control, and food purchasing, ensuring meals remain fresh, healthy, and varied.

You will play a key role in meeting the diverse dietary needs of our children. A strong understanding of allergies, intolerances, and special diets is essential to ensure every child receives safe, high-quality meals.
You will be supported by a part-time kitchen assistant; however, you will retain overall responsibility for the kitchen, including end-of-day cleaning and organisation.

Key Responsibilities

• Plan and prepare nutritious, balanced meals for children and staff
• Manage kitchen operations, including ordering, stock control, and budgeting
• Maintain high standards of food hygiene, cleanliness, and safety
• Cater for a range of dietary requirements, including allergies and cultural preferences
• Lead and organise daily kitchen activities effectively

We are looking for a Head Chef who can demonstrate:

• A current Food Hygiene Certificate
• Significant experience preparing a wide range of meals in a non-domestic setting for large groups, ideally including young children
• Experience in menu planning, ordering, and stock management 
• Strong knowledge of dietary requirements, food hygiene, and health & safety 
• Good literacy, numeracy, and budget management skills 
• The ability to work collaboratively and communicate effectively with colleagues and children 
• A proactive approach to contributing to service development, including diverse and culturally inclusive menus

Creating an inspirational neighbourhood
We provide the opportunities and spaces for people to lead their own change.

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.

We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

In return, we can offer you:

• 35 days’ annual leave (including bank holidays) pro rata for part time staff
• 8% contributory pension scheme (5% employer contribution, 3% employee contribution)
• Health and wellbeing support, including online mental health therapy sessions
• Free gym membership at Colombo, annual flu jabs
• Commitment to training and development

Contract
Permanent, 37.5 hours per week

Salary
£33,000 per annum

To Apply
To apply, please download and complete the application form. Once completed, submit your application via email. Please visit our website if you require more info.

Due to Safer Recruitment guidance, please note that additional documents, such as CVs, will not be considered.

Successful candidates will be required to undertake an Enhanced DBS check. 

Closing Date
Please send your application by midnight on 21 June 2026

The Head of Research and Involvement is a senior leadership role responsible for shaping and delivering APF’s research and involvement ambitions. The role will lead thedelivery of our new research strategy, oversee APF’s research funding portfolio, and embed meaningful involvement of people affected by pulmonary fibrosis across the organisation’s work. The postholder will provide strategic leadership across research, involvement and external partnerships, strengthening APF’s influence within the UK and global research landscape.

This is a highly visible role, representing APF with researchers, clinicians, funders, industry partners and the third sector. As a member of APF’s Organisation Leadership Group, the Head of Research and Involvement will contribute to organisational leadership, supporting cross-team delivery of strategic priorities, organisational planning, risk management and continuous improvement.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

This is an extremely exciting time to join the team, as we anticipate the implementation of new homelessness legislation that holds the potential to be world leading and seek to develop relationships with the newly elected Senedd and Welsh Government.

You will lead our agenda in Wales to achieve positive and lasting change to end homelessness. This is an extremely exciting time to join the team, as the Wales Government introduces homelessness prevention legislation that will be world leading.

Location: Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA14DQ. Option of hybrid working from home (minimum 1 day a week in the Skylight) with the ability to travel across Wales and within the UK for training and meetings.

Contract: Fixed term up to 11 months (available as a secondment)

Salary: £57,452 per annum

About the role

As Head of Policy and Communications in Wales you will lead a team working across policy, public affairs and communications to deliver the changes needed to address homelessness in Wales. After the formation of a new government in Wales, this role will be working closely with politicians, government officials, sector leads, and people with lived experience of homelessness to ensure Crisis’ goal of ending all forms of homelessness in Wales is a priority and bring about the changes needed to meet this goal.

About you

To be successful in this role you will have excellent knowledge and experience of developing and securing policy change at a national government level and raising the profile of an organisation through advocacy and strategic communications.

Ideally you will have experience across policy, public affairs and media work, and excel at building stakeholder relations. You will be an experienced spokesperson and understand how to communicate policy matters in a simple and concise way. You will have understanding and knowledge of developing policy and influencing objectives informed by frontline staff and working with people with lived experience of an issue and staff.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 14th June at 23:59

Interview date and location: Friday 26th June, in-person at Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA1 4DQ

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.

For more information about our work please visit

@Crisis_Cymru on Instagram

@CrisisWales on X

Crisis Skylight South Wales on Facebook

Registered Charity Numbers: E&W1082947, SC040094

About Us

The Early Education and Childcare Coalition unites the voices of parents, children, providers, early years professionals and the wider business community, working together for investment and reform of early education and childcare in England.

We believe that we all benefit from a well-functioning early education system and we all have a role to play in ensuring it works for children, parents and the economy.

We are backed by some of the most high-profile campaign and research organisations in the UK. Our members include early years provider membership bodies, parent campaign groups, early childhood experts, trade unions, the business lobby, anti-poverty campaigners and NGOs. Together, we use our collective voice and research to build public and political support for early education and childcare. And it’s worked. Thanks to the dedication of our members, early years is one of the top priorities for the government’s Plan for Change.

But our work isn’t done – we have an ambitious agenda to ‘rescue and reform’ the system, ensuring that:

• Every child can access high-quality education and care that their parents can afford and that will support them to thrive
• Every provider is funded fairly for the places they offer
• Every early years professional is rewarded and recognised for the skilled work they do

This is an exciting time to join the Coalition. We have experienced significant growth in recent years and with early years firmly on the policy agenda, we expect this to continue.

We are now looking to appoint a Deputy Director to help steer that work and further drive the development of the Coalition. You will work closely with the Executive Director (ED) to lead our influencing work at the highest level, strengthening our policy platform, and ensuring we translate evidence into meaningful impact. At the same time, you will play a pivotal role in supporting a talented and experienced team and shape the continued growth of the Coalition as a charitable organisation.

About The Role

• Hours: Full-time, 37.5 hours per week over 5 days. We may consider 4 days per week.
• Duration: Two-year contract, renewed subject to funding.
• Location: Home-working but based in or near London.

· Salary: £62,000 - £64,170 per annum FTE

We are a remote team, with most colleagues based outside London. This role requires regular access to Westminster, so you will need to be based in or within easy reach of London.

We work flexibly and understand the realities of balancing work with caring commitments. We trust you to manage your time but expect that most of your hours are worked within core office hours to fulfil the requirements of the role. To support fluent remote working, we require all staff to work on Thursdays.

This is a dual role, delivering our policy, engagement and public affairs strategy while also supporting the Executive Director to grow the Coalition as an organisation and movement. You will play a central role in shaping the Coalition’s strategy, culture and growth. This is a senior, outward-facing role, suited to someone who can think strategically, build influence at the highest levels, and remain hands-on within a small and ambitious team.

About You

You are a senior public affairs professional with a strong track record of strategic influencing and engagement to shape policy. You bring robust judgement and credibility and are motivated by the opportunity to deliver meaningful change in a high-profile policy area and may have experience on public-service reform.

You are equally comfortable setting direction and delivering through others as you are rolling up your sleeves to respond to fast-moving political developments. You are a confident relationship-builder who can operate effectively at senior levels, while working collaboratively across a diverse coalition.

You should have previous experience of managing functions and teams and working in senior leadership teams. Ideally you will be live to the challenges of working in a small, but high-impact national organisation and have experience of scaling teams and functions.

What You Can Expect To Be Doing

• Executive leadership
  This will include supporting the ED with key senior stakeholder relationships including funders, ministers and policymakers. You will be required to deputise for the ED during periods of leave or when directed to do so. This is a pivotal role which straddles the executive and senior leadership functions. Consequently, you will be expected to make decisions that balance multiple interests and help scale and grow the Coalition as a sustainable organisation.
• Lead the Coalition’s policy and influencing function
  Work with the Senior Leadership Team and Coalition members to turn evidence into clear, credible policy positions and priorities, ensuring members are aligned, informed and able to contribute.
• Develop and deliver a cross-party influencing strategy
  Building on the Coalition’s profile, you will further nurture and maintain relationships with MPs, peers, special advisers, civil servants and key stakeholders, ensuring strong reach across Westminster, local government and the wider policy community.
• Maximise key moments for impact
  Identify and respond to opportunities in the parliamentary and policy cycle to maximise influence, including producing briefings, consultation responses and submissions.
• Oversee policy-related events to support engagement
  Lead activity such as events, roundtables and party conference attendance to strengthen the Coalition’s visibility and impact.
• Align policy, public affairs, research and communications
  Work closely with the Head of Communications and Campaigns, and the Associate Director of Research to ensure a joined-up approach across research, influencing, media and campaigning.
• Represent the Coalition externally
  Act as a senior spokesperson at high-level meetings, events, and in the media where appropriate.
• Strengthen how we measure impact
  Work with the Executive Director to further develop our impact framework, improving how we track, evaluate and communicate influence.
• Lead and develop the team
  Provide support to team members, fostering a collaborative, inclusive and high-performing culture.

Person Specification

Essential

• Experience of leading a team or working at executive/senior leadership levels where you have managed budgets and had to make decisions related to organisational effectiveness. This should also include demonstrable experience of building and nurturing teams that can deliver an organisational strategy.
• Proven experience leading influencing functions in an advocacy or policy environment and delivering change
• Experience turning research and insight into clear, credible and persuasive policy positions.
• Knowledge of system change approaches, ideally within public service reform or similar
• Knowledge of how Government, Parliament, Whitehall, political parties and the wider policy community operate, and how to navigate them effectively.
• Able to operate confidently in complex, fast-moving and politically sensitive environments, working across party lines with diplomacy.
• Demonstrable experience building and maintaining trusted relationships with politicians, advisers, officials and sector leaders.
• Strong written and verbal communication skills, with experience producing high-quality briefings and representing organisations externally.
• Experience of supporting fundraising activities either through relationship-building or bid-writing.

Desirable

• Understanding of early education and childcare policy in England and the challenges currently facing the system.
• Experience working in or with coalitions, membership organisations or alliances.
• Proven ability to work flexibly as part of a small, remote team.

The application process

Please apply with a CV and cover letter (no more than two pages) by the listed closing date. No agencies please. We recognise that the use of AI technologies can be useful in reducing the work that goes into job-hunting, however, we kindly request that you use your cover letter to evidence that you have understood the requirements of the role and provide examples of how you can meet the criteria.

The EECC is committed to equity, diversity and inclusion. We use anonymous recruiting during the application process and we use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team.

We regret that our small team does not have capacity to provide individual feedback on every application.

Recruitment timeline

• Closing date: 23:30, Thursday 11th June. 
• Notified for interview by: Tuesday 16th June
• Interviews: We expect this to be a two-stage interview process with first interviews held on either 24th or 25th June and second stage interviews arranged an agreed time.

In the event that we don't receive suitable applications, we may extend this deadline and timeline.

Yeldall Manor is a Christian residential treatment centre near Reading for men struggling with addiction to drugs or alcohol. We are seeking someone strategic and relational to strengthen and develop all aspects of fundraising for Yeldall Manor, and to lead a new marketing and fundraising campaign. The appointee will join our senior leadership team and shape the next chapter of our development as we are at a pivotal moment of opportunity, with an ambitious vision to build our Christ-centred identity and practice, pursue excellence and impact, and expand our reach.

We are looking for someone who will:

• Lead supporter acquisition activities and build the portfolio of individuals, churches, trusts, corporates and other organisations supporting the work of Yeldall Manor.
• Build deep, mission-aligned partnerships with donors and stakeholders.
• Lead and implement an effective marketing and communications strategy to help position Yeldall Manor within the top tier of UK residential rehab centres.
• Lead and execute a high-impact fundraising strategy across major gifts, individual giving, churches, trusts & foundations, corporates, and legacies.
• Work closely with the CEO and the Senior Leadership Team to align income generation with Yeldall Manor’s strategic vision and programme outputs.
• Lead the development of funding applications for trusts & foundations.
• Provide leadership and nurture staff working on supporter acquisition, fundraising and marketing activities, empowering them to deliver with excellence.
• Inspire a culture of philanthropy throughout the organisation, rooted in strong values and relational excellence

You will be working alongside the existing Administration and Supporter Relations Manager, and other staff assisting with marketing and administration, based mainly at Yeldall Manor, which means you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.

Please see the Job Description for full details and submit a covering letter along with your CV showing how you meet the requirements of the Person Specification. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details available on our website, which is currently under development.

​

We are seeking a strong and motivated leader, who is passionate about seeing lives transformed, to become our Head of Services (Programmes). In this strategic senior role, you will work closely with the Chief Executive Officer to provide stable leadership to staff and residents in the delivery of the day-to-day leadership of the organisation and residential addiction recovery / resettlement programmes. As a key member of the senior leadership team, you will help lead and motivate the organisation through transformational change to more effectively and sustainably deliver our mission – to help those affected by addiction to heal, transform, and thrive.

Outstanding communication, interpersonal, and relationship-building skills are essential. As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to lead and inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

Your role, in this committed team of 40+ staff, requires balancing management responsibilities alongside a more hands-on approach, including significant contact with our residents. Seeing them undergo the process of transformation, with all the joys and challenges that entails, is what makes our work worthwhile – a tremendous encouragement.

To apply: Please view the full job description and person specification. When you’re ready to apply, click the ‘Apply now’ button to begin your online application, submitting a covering letter, CV and screening question.

For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details on our website, which is currently under development.

Closing date: 23.30 Sunday 14th June 2026

Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?

Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative and responsive support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich.Local knowledge of Bromley and Greenwich areas would be an advantage.

You will be delivering practical and emotional support to enhance the lived experiences of children and families through one-to-one support and group work programmes.  The post requires working with families in person and online remote working.  The office base is in Community House, Bromley.

Please refer to the job description and person specification for further details.

This role requires that you are resident and have the right to work in the UK.

About NEON  

NEON is a not-for-profit organisation that exists to help social justice movements win. We build capacity and infrastructure to accelerate the transition to a new economy. We work across a wide range of progressive issues including climate, housing, healthcare and migration. Across our three hubs (movement building, communications and operations) we support a network of over 1000 movement organisations working towards political and social justice in the UK. 

This role is anchored within NEON’s Comms Hub. Established 10 years ago, the Comms Hub is a powerful, effective, pillar of the UK’s progressive communications infrastructure. The Hub convenes, networks, and books progressive spokespeople into the media at scale (averaging 1,500-2,000 media bookings a year), produces clear, usable tested messaging guidance that cuts through, and trains comms professionals (around 500 people annually). Our team serves as a go-to resource for strategic comms advice and planning, and crisis-comms support for groups across the progressive movement. NEON’s Comms Hub is relied on by a wide-range of organisations: from grassroots campaigners to expert insiders.  The Comms Hub has five programmes, and Digital will be the sixth programme.

Read more about the structure of the Comms Hub here, before applying. 

Purpose of this role

The Head of Digital is an exciting new role at NEON. This role will be responsible for designing and running a flagship new digital programme, that will sit at the heart of NEON’s Communications Hub. The aim of the digital programme will be to help connect, strengthen and scale the UK’s progressive digital comms infrastructure. 

Right now, progressive movements are losing the "air game" to far-right voices who are effectively using podcasts, social media, new media platforms and smart, aggressive, experimental digital strategies to dominate and shape national debates. 

Working closely with our experienced Comms Hub team, and our trusted networks, this role is a unique opportunity to be part of building the digital comms networks, skills and strategies progressive movements need to take on the rising far right – and win. 

At NEON, that would mean: convening and co-ordinating communities of digital comms experts, creators, editors and strategists; designing and delivering effective targeted digital skills training that will build capacity and confidence; supporting our 24/7 spokesperson and media booking team by setting up effective clipping and distribution programmes; and identifying opportunities to collaborate with our partners to run high-impact reactive digital strategies that shift the conversation. 

What you’ll be doing: 

The successful candidate will play an active role in shaping the strategy and focus of this programme, as well as the sequencing of the roll out of key workstreams. However, this role is likely to be anchored around the following key responsibilities. In this role, you will: 

1. Lead the strategy development and delivery of the new digital comms programme, alongside the Co-Directors of the Comms Hub.

2. Set up and manage a supportive, reactive social media unit within our existing Spokesperson Network, with the support of our Media and Messaging teams. This unit will clip interviews and create original content for our established network of spokespeople, and help to secure bookings in new digital-first media outlets. 

3. Work closely with the whole Comms Hub team, to design and convene a powerful co-ordinated network of progressive creators and influencers. Built from our existing spokesperson pool, as well as new networks, members of this digital creator network will be individuals with the backing of social movements and the reach, potential and positioning to shape the national debate. Together with the Heads of Messaging, Training and Media, you will help to provide this network with hands-on training and strategy support, evidence-based messaging, and traditional and new media booking opportunities. 

4. Design and oversee a strategic, effective suite of digital training offers, designed to upskill influential progressive spokespeople, movements and groups, at scale. This will include shaping our existing training programmes, as well as designing and developing new offers. This could include: a half-day follow-up to our flagship 3-day spokesperson training, a one-day digital strategy training for comms teams within our networks, and shaping our bespoke, issue-specific and crisis-focused trainings to support groups dealing with online-hate or abuse. This workstream will be supported by our Head of Training, relevant Comms Hub team members and delivered with the support of external consultant trainers. 

5. Identify opportunities to trial and run effective digital ‘experiments’ with partners and movement groups within the Comms Hub. For example, this could look like collaborating with a network of migrants-rights groups to create co-ordinated digital content to push-back against a far-right attack at a moment of ‘whirlwind’. Or spotting an opportunity to work with the Head of Messaging to trial a new AI-driven platform to A/B test messaging in targeted ads during a movement campaign on wealth taxes. 

6. Set up a network of consultants to support and deliver the core programme workstreams including: freelance videographers, editors, digital strategists and trainers. 

7. Provide on-going 1:1 support to our spokespeople and allied organisations, particularly during moments of crisis and ‘whirl-wind’.

8. Provide regular insights to our partners on the digital trends shaping public opinion and national discourse. 

9. Play an active role in the wider Comms Hub strategy and day-to-day operations, including attending our weekly strategy meetings,  feeding into key messaging and narrative development projects, and supporting delivery across the hub. 

10. Oversee and the digital programme’s finances and budget on a month-to-month basis, and the programmes’ Fundraising Strategy, with the support of the Co-Directors of Comms and the Head of Fundraising. 

11. Play an active part in the wider NEON team, contributing to organisation-wide plans. 

Who you are: 

You will be someone with:

• 5–10 years’ experience in digital comms, including developing and deploying a strategy for multi-year multi-project programmes of work

• A track record of creating innovative, high-impact digital campaigns and content that push forward a progressive agenda

• Hands-on experience of creating shareable and persuasive video and digital content, campaigns and strategies that cut through, reache new audiences at scale, mobilise movements and persuade new audiences of progressive ideas

• A strong understanding of digital media, and a natural enthusiasm for tracking and responding to new trends in a fast-changing digital media landscape 

• Someone who enjoys piloting new approaches, experimenting with new techniques and quickly jumping on opportunities to tell compelling progressive stories online.

• Experience developing the tone, positioning and personal brand of an organisation, spokesperson or individual online.

• A strong understanding of the news agenda – you’ll enjoy being plugged in to how online conversations are changing, and be able to quickly jump on opportunities to tell a compelling alternative progressive story. 

• Experience collaborating with creators, influencers, and a range of partners to deliver creative, hard-hitting campaigns, grow reach, drive action and really change minds

• A strong understanding of different audience types, and experience adapting messaging and using digital testing methods to assess impact and improve performance.

• Experience designing and running effective, inclusive training for diverse groups of people, with the ability to help others land powerful, shareable content too.

• Politically aware and motivated by progressive causes, with a commitment to centring anti-oppression in your work and helping ensure people — especially those from marginalised backgrounds — stay safe online and get their voices heard.

• Excellent team-working and relationship-building skills, with experience building networks, making connections and working across differences.

• Experience of fundraising, including building and maintaining funder relationships and making a compelling case for projects to a range of stakeholders.

We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this. 

So:

1. We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.

2. We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave

There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.

Dates: 

Application deadline: 28th June  2026, 11.59pm

Interview dates: First round of interviews: 8th & 9th July 2026, second round of interviews: 14th July 2026

Please visit our website for more details and to apply.

About Us

The Early Education and Childcare Coalition unites the voices of parents, children, providers, early years professionals and the wider business community, working together for investment and reform of early education and childcare in England.

We believe that we all benefit from a well-functioning early education system and we all have a role to play in ensuring it works for children, parents and the economy.

We are backed by some of the most high-profile campaign and research organisations in the UK. Our members span providers, parent groups, trade unions, the business community and NGOs. Together, we use our collective voice and research to build public and political support for change.

This is an exciting time to join the Coalition. We have experienced significant growth in recent years and, with early years firmly on the political agenda, we expect this to continue.

About the role

• Hours: 30 hours per week (this can be worked over 4 or 5 days). We will consider other working patterns with a minimum of 3.5 days per week worked over 4.
• Duration: Two-year contract, renewed subject to funding
• Location: Home-working, can be based anywhere in the country
• Salary: c. £53,820 per annum FTE (£43,056 pro-rata for 4 days)

We are a remote team, with most colleagues based outside London. This role will support the whole organisation and requires occasional in-person meetings such as in-person team planning days which you will be expected to travel to.

We work flexibly and understand the realities of balancing work with caring commitments. We trust you to manage your time, but expect most hours to be worked within core office hours. To support effective remote working, all staff work on Thursdays.

This is a senior, cross-cutting leadership role sitting at the heart of the organisation. You will lead on operations, finance, HR and organisational systems, while working closely with the Executive Director and Senior Leadership Team (SLT) and the Board to ensure the Coalition is sustainable, well-run, and set up for growth and impact.

About You

You are an experienced operations leader with a strong track record of building and running effective organisational systems, ideally within a charity, social impact or policy environment.

You are equally comfortable developing strategy and rolling up your sleeves to deliver. You bring strong financial and organisational management skills, and are motivated by enabling high-impact teams to thrive.

You have experience working at senior leadership level and are confident operating across a small, fast-paced organisation where priorities can shift quickly. You are a systems thinker who can spot gaps, create structure, and improve how things work.

What You Can Expect to Be Doing

Function leadership

• Work as part of the Senior Leadership Team
• Contribute to organisational strategy, planning and growth
• Support organisational decision-making, balancing operational, financial and strategic priorities

Develop operations and organisational systems

• Oversee the day-to-day running of the organisation, ensuring efficient and effective operations
• Develop and implement systems, processes and policies to support a scaling organisation
• Take ownership of organisational infrastructure (e.g. CRM, internal systems, workflows)
• Improve internal coordination, planning and ways of working across functions

Financial management and sustainability

• Oversee day-to-day financial operations, including reporting, invoicing and payments
• Support organisational financial planning, forecasting and scenario modelling
• Work with external accountants/bookkeepers and ensure strong financial controls
• Support the Executive Director and Board on financial governance and decision-making

People management

• Ensure the organisation has robust HR systems in place, ensuring they reflect changes in legislation, support staff wellbeing and development and foster an inclusive and positive culture
• Lead recruitment, onboarding and staff contracts
• Support performance management, team development and organisational culture

Programme and contract management

• Oversee operational delivery of programmes and projects
• Manage funder agreements and contracts, ensuring compliance and reporting
• Support programme leads with planning, delivery tracking and coordination
• Strengthen systems for delivery and accountability

Governance and organisational support

• Support effective governance, including Board coordination and reporting
• Ensure strong administration of meetings, papers and decision-making processes
• Strengthen alignment between governance, strategy and operations

Cross-organisational leadership

• Act as a central coordination point across policy, campaigns, research and communications
• Support other heads of function to deliver effectively through strong operational systems
• Identify and address organisational capacity gaps, particularly in admin, finance and infrastructure

Person Specification

Essential

• Experience of working at senior leadership level
• Strong experience in operations and financial management
• Experience establishing or improving systems and organisational infrastructure
• Experience of HR processes and people management
• Experience supporting governance and working with senior stakeholders
• Ability to operate effectively in a small, fast-paced and growing organisation
• Strong organisational, problem-solving and communication skills

Desirable

• Experience in a charity, coalition, membership or policy organisation
• Experience supporting organisational growth or scaling
• Experience managing CRMs or digital systems
• While not essential, we would welcome applications from candidate who have either a HR or a financial qualification i.e. CIPD qualified or AAT qualification or similar level of experience and knowledg

The application process

Please apply with a CV and cover letter (no more than two pages) by the listed closing date. No agencies please. We recognise that the use of AI technologies can be useful in reducing the work that goes into job-hunting, however, we kindly request that you use your cover letter to evidence that you have understood the requirements of the role and provide examples of how you can meet the criteria.

The EECC is committed to equity, diversity and inclusion. We use anonymous recruiting during the application process and we use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team.

We regret that our small team does not have capacity to respond to unsuccessful applicants individually.

Timeline

• Closing date: 23:30, Thursday 11th June
• Notified for interview by: Tuesday 16th June
• Interviews: We expect this to be a two-stage interview process with first interviews held on either 24th or 25th June and second stage interviews arranged an agreed time.

Main Role & Responsibilities

The post holder is required to provide strategic leadership and oversight of all programme activity, ensuring all activity is delivered and evaluated effectively and in alignment with organisational goals.  

The successful candidate will lead and develop programme teams and oversee engagement, planning and delivery, and monitor risk and opportunities. They will develop strong relationships representing the organisation externally, and ensure programmes demonstrate clear impact and meet quality standards.

Role Requirements

Duties will include but not be limited to:

Strategic Leadership & Direction

• Lead all programme activity and ensure alignment with organisational goals
• Translate vision and strategic goals into actionable programme, content and priorities
• Identify opportunities for growth, innovation, and impact
• Contribute to wider organisational strategy and oversee the operationalisation of strategic goals
• Work closely with other heads of services to support strategic development

Programme Development & Design

• Oversee the development and evolution of programmes, content, and resources
• Ensure programmes are evidence-based, relevant, and high quality, aligning with quality standards, working closely with the insights team
• Lead needs assessments and stakeholder consultations to understand programme needs
• Embed inclusivity, accessibility, and best practice in all programme design

Programme Delivery & Operations

• Oversee the planning, implementation and delivery of all programmes
• Develop systems, processes, and timelines for consistent execution
• Manage programme budgets and resource allocation
• Identify and mitigate risks to delivery
• Identify opportunities for commercialisation of products and services

Performance, Monitoring & Impact Measurement

• Define KPIs and success metrics aligned to organisational outcomes
• Analyse data to assess programme effectiveness and impact
• Use insights to drive continuous improvement and strategic decisions
• Report on performance to senior leadership, funders, and stakeholders

Stakeholder & Partnership Management

· Build and maintain strong relationships with:

• • Partners and collaborators
  • Funders and commissioners
  • Community or beneficiary groups
• Represent the organisation externally at meetings, events, and networks
• Identify and develop strategic partnerships to enhance programme reach

Team Leadership & Management

• Lead, manage, and develop the delivery leadership team
• Participate in strategic development and oversee work within delivery and impact portfolio
• Work closely with other heads of services to provide support to the SLT
• Set clear objectives, expectations, and performance standards
• Provide coaching, mentoring, and professional development opportunities
• Foster a collaborative, inclusive, and high-performing team culture

Quality Assurance & Governance

• Ensure programmes meet quality standards and organisational policies
• Maintain compliance with relevant regulations and safeguarding requirements
• Oversee documentation, reporting, and accountability processes

Resource & Content Oversight

• Ensure the development of high-quality programme materials and resources
• Oversee content consistency, branding, and alignment with organisational values
• Ensure resources are accessible and effectively utilised

Financial Oversight

• Manage programme budgets and ensure cost-effective delivery
• Monitor expenditure and ensure alignment with funding requirements
• Support fundraising and contribute to funding proposals as required

Innovation & Continuous Improvement

• Work with Insight and Innovation team to stay informed of sector trends and best practices
• Encourage innovation in programme design and delivery
• Pilot and scale new approaches based on evidence and feedback

· Oversee development of all programmes and associated content and resources

Person Specification 

Essential

· Educated to degree level or have the equivalent experience

· A detailed understanding of education, Health and Social Care and family services and how to engage these sectors

· Confident leader with previous demonstrable experience in overseeing multiple programmes or portfolios with matrix management experience

· Proven track record of developing, delivering, and scaling programmes with measurable impact

· Experience working with a range of stakeholders, including partners, funders, and communities

· Experience managing budgets and resources effectively

· Experience of delivering regional and national programmes

· Strong understanding of programme design, delivery, and lifecycle management

· Understanding of partnership working and stakeholder engagement approaches

· Awareness of relevant policy, regulatory, and safeguarding requirements

· Strong strategic thinking skills with the ability to translate vision into actionable plans

· Excellent planning, organisational, and project management skills

· Ability to manage multiple priorities and complex programmes simultaneously

· Strong analytical skills with the ability to interpret data and drive continuous improvement

· Ability to define KPIs and measure programme success effectively

· Excellent interpersonal and communication skills, with the ability to influence and build relationships

· Proven ability to lead, motivate, and develop teams through coaching and performance management

· Strong commitment to quality, impact, and continuous improvement

· Collaborative and inclusive leadership style

· High level of integrity, accountability, and professionalism

· Adaptable and resilient in a dynamic and changing environment

· Passionate about the organisation’s mission and values

Desirable

· Experience of working in gambling harms prevention sector or another similar or related field

· Experience of operationalising strategic plans

· Experience in developing harm prevention programmes and or interventions

· Knowledge of sector trends, innovation, and best practice

· Leadership qualification

· An understanding of public health frameworks and approach to harm prevention

· An understanding of PSHE, PSE, Learning for Life and Work