Head of communication jobs in London

Applications are invited for the role of Philanthropy Manager (Major Gifts) within the Philanthropy and Alumni Engagement Team (P&AE) at Royal Holloway, University of London.

P&AE plays a vital role in advancing the University’s RH2030s strategy and its ambition to be a university of social purpose, enabling world-class education and pioneering research through visionary philanthropic support. The team is driving significant growth in income from individuals, trusts and foundations, and corporate partners to help deliver impact that extends far beyond campus.

This is an exciting opportunity to play a central role in an ambitious growth phase. Reporting to the Head of Philanthropy, you will lead a small but talented team and oversee a dynamic major gifts programme.

You will be joining a team with strong foundations for success: a clear three-year plan, a loyal base of major donors, growing regular giving and legacy programmes, and strong support from senior University leadership. This is a high-impact role focused on securing major and transformative gifts, working closely with senior stakeholders across the institution to champion philanthropy and inspire support.

We are looking for a driven and inspiring fundraising leader with a track record of securing six-figure gifts within the higher education or charity sectors. You will be motivated by the difference philanthropy makes in higher education, enabling transformative opportunities in education and research that change lives and shape society.

You will bring exceptional communication and presentation skills, with the ability to craft compelling, tailored cases for support. You will be confident using data to inform prospect strategy and pipeline development, and experienced in CRM systems, donor cultivation, and stewardship. Strong interpersonal skills, emotional intelligence, and the ability to influence and collaborate across a wide range of stakeholders will be essential.

Above all, you will be strategic, proactive, and growth-focused—able to identify and secure philanthropic opportunities aligned with the University’s priorities, while fostering a collaborative and high-performing team culture.

Experience: 4 years required. If you thrive in a collaborative, purpose-driven environment and are excited by the opportunity to engage supporters in meaningful ways, we’d love to hear from you.

In return we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement 
• Training and Development opportunities
• Pension Scheme with generous employer contribution 
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing. 
• Free parking 

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

Closing Date: 23:59, 12 July 2026  

For more information and to apply, please visit our website using the button provided.

The university has adopted hybrid working for some roles therefore some remote working may be possible for this role.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page.

Main Duties & Responsibilities

Volunteer Recruitment & Onboarding

• Lead end-to-end recruitment and onboarding of volunteers across all Hospice roles, including clinical, wellbeing, family support, retail, fundraising, finance, facilities and administrative roles.
• Deliver a high-quality, seamless onboarding experience for volunteer applicants.
• Co-deliver monthly Introduction to Volunteering sessions, including follow-up engagement.
• Maintain effective recruitment pipelines to meet service needs.
• Support with recruitment campaigns for high priority volunteering roles.

Compliance & Governance

• Oversee volunteer compliance, ensuring volunteers, where required:
  • Have satisfactory references
  • Are DBS-checked
  • Complete and refresh mandatory training, including face-to-face safeguarding and relevant onboarding training via departments
• Maintain accurate compliance records within CRM systems.
• Monitor and report on DBS and safeguarding renewals, liaising with volunteers, team leaders and the education team.
• Ensure adherence to Hospice policies, legal requirements and best practice

Volunteer Operations & Service Delivery

• Provide front line guidance and advice on volunteer involvement and best practice to volunteer involving teams.
• Work with education team to co-facilitate Hospice Connections training sessions where required.
• Build strong cross-departmental relationships to align volunteering with organisational priorities.
• Demonstrate a thorough understanding of the volunteer lifecycle and provide guidance and support to managers in planning volunteer requirements, recruitment, onboarding, induction, training, ongoing supervision, recognition, development, issue resolution, and volunteer exit processes.
• Part of the People Team office cover answering telephone, email and in person queries or directing the enquiry to the right place to be resolved. This includes monitoring the volunteering and volunteer reference and volunteer rota inboxes.
• Arrange regular meetings with Hospice volunteer managers to:
  • Review volunteer pipelines and activity
  • Analyse data and service needs
  • Identify opportunities for collaboration and service improvement
• Be a main point of contact for volunteers in key operational roles (e.g. IPU Kitchen, Meet & Greet), including recruitment, onboarding, supervision, and ongoing support

• Organise IPU volunteer rota planning and management (forward planning and weekly), ensuring adequate cover and resolving last-minute gaps, arranging shadow shifts and organising mentor allocation.
• Manage and organise tasks for admin volunteers within the Voluntary Services team.

Volunteer Engagement & Experience

• Support with the planning and delivery of an annual programme of volunteer engagement events (e.g. Sunday lunches, feedback forums, seasonal events): Coordinate event logistics including communications, RSVPs, venues, catering and health & safety.
• Actively gather, review and respond to volunteer feedback to continuously improve the volunteer experience.
• Coordinate and support volunteer communications across the organisation, including the production and distribution of the monthly volunteer bulletin and volunteer updates.
• Foster a positive, inclusive and motivating environment for volunteers.

Data, Systems & Continuous Improvement

• Maintain high standards of data accuracy across volunteer systems and records.
• Use data insights to inform planning and improve service delivery.
• Identify and suggest improvements to volunteer processes, including onboarding and rota systems.

General Responsibilities

• Represent the Hospice and uphold its values and reputation at all times.
• Support organisational income generation activities where appropriate.
• Identify and engage in continuous professional development opportunities, sharing learning with colleagues.
• Contribute to ongoing service improvement across volunteering and wider Hospice operations.

Qualifications, Skills, Experience, Knowledge & Approach

Essential

• Demonstrable experience in volunteer coordination or management
• Experience overseeing compliance processes (e.g. DBS, safeguarding, governance)
• Experience managing rotas, logistics or service delivery functions
• Demonstrated experience coordinating volunteer recruitment and onboarding processes
• A strong understanding of volunteer management best practice, including relevant legislation, policies, compliance requirements, safeguarding, DBS processes, and governance.
• Awareness of developments within the voluntary sector and hospice volunteering to ensure organisational practices remain current, effective, and compliant.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and database management
• Strong analytical, planning, and organisational skills
• Excellent verbal and written communication, diplomacy, and problem-solving ability
• Ability to manage competing priorities and work independently in a fast-paced environment
• Proven stakeholder management and relationship-building skills
• Proven ability to meet recruitment targets across multiple service areas

Desirable

• Experience in healthcare, hospice or charity sector
• Experience facilitating training or group sessions
• Knowledge of EDI principles and inclusive volunteering practices

· Proven experience of working in diverse communities

Communication

· Excellent customer care skills – understands importance of good customer engagement & able to build strong working relationships 

• Good team player who is willing to support others/learn new skills 
• Able to communicate sensitively and understand boundaries of working with volunteers
• Excellent verbal, written, and digital communication skills
• Compassionate, emotionally intelligent, and able to communicate sensitively
• Confident and persuasive communicator, able to represent Voluntary Services in meetings and in conversations with Heads of Services
• Strong interpersonal skills to build collaborative relationships across teams

Decision Making

· Maintain confidentiality at all times 

· Proactive, solutions-focused, and accountable for outcomes

· Strong attention to detail and ability to drive multiple projects concurrently.

• Confident decision-maker with sound judgement

Mental & Physical Considerations, working conditions and environment

· Commitment to the aims, ethos and values of the Hospice

· Keen to develop self within role

· Ability to prioritise in the best interests of the organisation as a whole

· Willing and able to work as part of a team and independently using own initiative 

· Skilled in managing competing demands and expectations 

· Work with pace and accuracy 

· Ability to manage various tasks in a timely manner 

· Self-motivated and able to fulfil the job role with minimal supervision 

· Task driven – able to see processes through to competition 

· Ability to concentrate for sustained periods of time 

· Confident under pressure 

Health & Safety

· Understand and comply with all Health and Safety, Fire and Infection Control regulations

· Complete all mandatory training and ensure compliance of direct reports and contractors

Safeguarding

Act in a manner at all times to safeguard the interests of individual patients/clients and their  families and justify public trust and confidence in the Hospice of St Francis.

For this role we are looking for highly competent Programme Managers with significant experience in successfully delivering advanced programme and portfolio management, and who have experience delivering large complex multi-stream programmes. You will be PRINCE2, PMP, or equivalent qualified, and experienced in a fundraising organisation would be highly desirable.

Reporting to the Head of Change, the Programme Manager will manage the Foundation’s strategic change portfolio of work. You will establish a trusted, secure, well‑governed programme of change. The role will be responsible for delivering the project assurance board, ensuring that all programmes of work deliver the organisational-wide change the charity requires.

This role is cross-organisational, with involvement with the Chief People Officer on the operating model, the Chief Finance Officer, and the Director of Transformation on planning and delivery. 

The role will assist in delivering:

• A transformational, organisation-wide approach to change grounded in best practice.
• High-quality, consistent programme delivery through a strengthened PMO capability.
• Improved organisational readiness and staff confidence during periods of change.
• Clear, measurable outcomes across the Foundation’s strategic transformation priorities.
• A culture that embraces innovation, adaptability, and continuous improvement.

Key Responsibilities

Strategic Data Leadership:

• Establish and maintain programme governance frameworks, controls, and reporting standards. 
• Ensure the programme delivers measurable business value and ROI. 
• Provide executive-level reporting to sponsors and other appropriate governance groups. 

Portfolio & Delivery Oversight: 

• Oversee multiple interdependent projects, managing the end‑to‑end delivery, from design through to implementation and evaluation.
• Manage the programme with clear plans, milestones, budgets, and risk management so that the Foundation is well informed about the programme’s performance. 
• Drive delivery to time, cost, scope, and quality targets. 
• Ensure benefits realisation planning and post-implementation reviews are held, and findings shared where appropriate. 

Risk & Issue Management: 

• Develop a programme-level risk management framework. 
• Proactively identify cross-project risks and systemic issues, using data, evidence and learning to improve programme effectiveness
• Develop organisational-wide mitigation and contingency strategies. 
• Ensure regulatory, compliance, and governance standards are met within Projects

Change & Transformation Leadership: 

• Lead on large-scale organisational change initiatives. 
• Embed change management and organisational adoption. 
• Develop communication plans to support transformation. 
• Embed new ways of working, processes, or systems. 

Financial & Commercial Management: 

• Support delivery leads with the development of business cases. 
• Ensure financial performance and cost control are managed, an appropriate use of charitable funds and value for money
• Develop in Project vendor and third-party relationships and serve as an escalation point for delivery leads. 
• Assist on procurement strategy where required. 

Team & Capability Leadership: 

• Lead and mentor more junior project managers and delivery leads so that project teams’ performance are consistent across the programme. 
• Develop performance standards and accountability structures. 
• Foster a culture of delivery excellence and continuous improvement. 

Quality & Continuous Improvement: 

• Identify opportunities to improve ways of working, programme design and delivery
• Implement programme assurance and quality control measures. 
• Promote best practices in project and programme management. 
• Conduct lessons-learned reviews and drive process improvement. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.

Skills, abilities, and attributes:

• Self-starter who is adaptable, able to operate strategically and hands‑on in equal measure.
• Willing to learn and develop new skills, and help to develop the knowledge and skills of peers 
• Committed to the principle of continuous improvement, with careful attention to detail and due process 
• Committed to delivering consistent and high-quality customer service to both internal and external stakeholders 
• Good interpersonal skills and able to influence and effectively liaise with both internal and external communities 
• Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills, working with integrity, and exhibits the Foundation’s core values 
• Skilled in working with agile methodologies 

Knowledge, experience, and qualifications:

• Proven experience in advanced programme and portfolio management expertise, delivering large, complex, multi-stream programmes. 
• Able to demonstrate good strategic thinking and commercial acumen, showing strong problem-solving and analytical capability. 
• Good financial literacy (budget management, cost modelling, ROI analysis). 
• Expertise in building business cases, development, and benefits realisation planning. 
• Expertise in leading cultural organisational changes, bringing planning to life across an organisation.
• Excellent communication skills with the ability to translate technical concepts for senior and non‑technical audiences.
• Track record of influencing at senior/executive levels 

Desirable Qualifications: 

• MSP, PgMP, PRINCE2, PMP, or equivalent. 
• Experience in fundraising and fundraising organisations (desirable)

Benefits: 

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

The Senior Employment Advisor is responsible for managing and supporting a team of Employment Advisors who deliver structured employment support to clients engaged in NHS Talking Therapies. ​​

Employment Advisors typically provide 6–8 sessions of tailored employment guidance, which is fully integrated into the individual’s therapeutic journey.​​

This integrated model ensures that clients receive coordinated support that addresses both their mental health needs and barriers to employment, helping them progress towards sustainable work outcomes at a pace aligned with their recovery

Programme Officer

Ready to turn insight into action and create lasting global impact? Apply now and be part of a movement working to end homelessness.

Locations: London

Salary: £40,000 per annum

Closing Date: 12 July, 2026

Employment Type: Permanent

Hours: 37.5 per week

About the Role

Help drive a global movement to end homelessness. As a Programme Officer, you’ll play a key role in expanding the international 13 Houses Campaign—working across countries, cultures, and communities to develop impactful housing initiatives and strengthen global advocacy. You’ll support project design and delivery, carry out due diligence and monitoring, and help bring compelling stories to life through high-quality content and communications that influence change.

This role is ideal for someone with experience in project management and advocacy, who thrives in a collaborative, fast-paced environment. You’ll bring strong analytical skills, attention to detail, and the ability to manage multiple priorities—from supporting funding applications and reporting, to delivering events and engaging stakeholders worldwide. Confident communication, relationship-building, and storytelling skills are essential, alongside a commitment to values-led, inclusive work that respects diverse perspectives.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.

Key Deliverables

• Lead the delivery of FHA’s advocacy strategy and support Vincentian Family members to develop and strengthen their advocacy capacity.

• Reach out to and communicate with branches of the Vincentian Family across the globe to support the expansion of the 13 Houses Campaign.

• Provide application support to potential 13 Houses projects, carry out due diligence, manage monitoring and evaluation.

• Identify compelling stories and produce high-quality written content for our bulletins, website articles, and other publications.

• Assist with the planning, administration and delivery of international conferences and webinars.

What we are looking for from you – Person Specification

When completing your application form please address all the points set out below.

Core skills and attributes

Essential

• Two years of experience in project management and advocacy.

• An interest in maintaining or developing a career in global homelessness.

• An understanding of, commitment to and willingness to advocate for Vincentian values and the Depaul Group.

• Capacity for team work as well as independently.

• Proficient in other languages (written and verbal), preferably in French, Spanish or Portuguese.

• Experience of working successfully with operations teams to prepare funding bids, applications and reports for projects.

• Understanding of measuring outcomes and impact of projects and programmes.

• Great attention to detail including proof reading skills.

• Excellent interpersonal skills and ability to build relationships internally and externally, being confident working with a diverse range of cultures and languages.

• Experience designing, implementing and delivery advocacy strategies.

• Ability to interpret and analyse numerical and statistical data including financial monitoring.

• Experience of providing reports and presenting information to multiple stakeholders.

• Strong writing and storytelling skills.

• Experience in content creation or a related field is preferred.

• Understanding of social media platforms.

• Understanding of due diligence in the context of grant applications.

• Highly computer literate and skilled with Word, PowerPoint, Outlook and Excel.

• Excellent administrative skills.

• Excellent time management skills with the ability to multitask and prioritise independently.

• Ability to work under pressure, taking initiative to ensure timely and effective achievement of core work objectives.

• Excellent communication skills in spoken and written English.

• Flexible and willing to work outside normal working hours when required.

• Able to undertake international travel (3-4 weeks a year).

• A respect for staff and clients within the organisation and external partners.

• Commitment to working within an environment that promotes Equal Opportunities and has regard for the Health and Safety of others.

Desirable

• Experience working or volunteering in an international network.

• Technical skills to run events.

• Knowledge of homelessness.

• Volunteering experience.

What You’ll Receive

• Tailored training and development

• Flexible working options where suitable

• 26 days annual leave, rising with service

• Family‑friendly leave policies

• Pension scheme with employer contributions up to 7%

• Employee Assistance Programme with 24/7 GP access

• Discounts across retail, travel, food, fitness and more

• Cash health plan for you and your family

• Death‑in‑service benefit

• Access to legal and practical support

Safer Recruitment

Depaul International (DPI) is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul International

The Depaul Group – made up of 8 national charities and the Famvin Homeless Alliance and overseen by Depaul International – exists because we believe everyone deserves the dignity and security of a place to call home. We are locally governed and locally run and committed to ending homelessness and improving the lives of the people affected by it.

Depaul International (DPI) oversees the Group, ensuring the highest standards of service provision, governance, finance and helping develop capacity in areas including fundraising, communications and safeguarding. DPI currently consists of a team of 14, including the Group CEO, Business Support Manager, Director of Finance, Director of International Programmes and Partnerships, Fundraising Lead, Senior Programme Officer, Global Advocacy Lead, Head of Programme and Business Development, and Communications Officer. There is a team of three who oversee and support the Famvin Homeless Alliance (FHA), mobilising the Vincentian Family across the world to develop new housing and other projects.

Famvin Homeless Alliance (FHA) is part of Depaul International. It is a ground-breaking initiative fostering collaboration and capacity building within the Vincentian Family in the area of homelessness. Through the FHA’s flagship 13 Houses Campaign, we support established and emerging homelessness initiatives across the globe, having reached over 11,000 people in 130 projects across 79 countries. The FHA is also involved in high-level advocacy at the UN, works to develop Catholic Social Teaching around homelessness and is building a map of Vincentian homelessness services to unite Vincentians and improve their service to people who are homeless.

We are currently based in eight countries in Europe, North America and Southeast Asia, (Croatia, France, Ireland, Slovakia, Ukraine, the United Kingdom. the United States of America and the Philippines), providing a range of urgent accommodation and services for people experiencing homelessness. The global programme focuses on four strategic areas: provision of homeless Services; maintaining and working by our Vincentian Values; advocating and ensuring the Voice of those we work with are heard; and maintaining global Reach in addressing homelessness.

The Group also has a key strategic relationship with the Ruff Institute of Global Homelessness (IGH), which focuses on ending homelessness globally by bridging research, policy, and practice. The strategic partnership was born out of our shared values and commitment to end homelessness and change the lives of those affected by it.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP

About Spear

Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life. 

Please see the 'Work with us’ pack for more information. 

About the role

We're looking for an ambitious, proactive and relationship-driven individual who excels at securing strategic, long-term corporate partnerships that drive the growth and impact of Spear. Joining our dynamic and growing Corporate Partnerships team, you will play a key role in developing and stewarding high-value partnerships that generate significant income and enable Spear to reach more young people facing barriers to employment.

This role is ideal for someone with strong business development and relationship management skills, who enjoys working both strategically and hands-on to generate income, develop compelling partnership opportunities and build lasting relationships with corporate supporters.

Key Information

• Salary: from £43,000 depending on experience
• Full-Time, One Year Fixed Term Contract
• Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays
• Closing Date: Friday 24th July (We interview on a rolling basis and will close the role early if we find the right candidate)

For more information please read through our Job Specification.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about Spear's values and mission, with a desire to engage and inspire corporate partners to support young people facing barriers to employment into sustainable work.
• Significant senior-level experience in corporate fundraising, corporate social responsibility, business development or strategic partnerships.
• Proven ability to raise funds, develop business partnerships or drive sales. Excellent client management using CRM tools such as Salesforce are desirable.
• An excellent communicator with strong relational skills and the confidence and ability to develop a rapport with and positively influence a variety of people from diverse backgrounds in the corporate space.
• Excellent writing skills, attention to detail and accuracy, including the ability to produce compelling proposals for a professional, corporate audience.
• Demonstration of leadership capabilities; proactive, responsive and a self-starter. Ability to manage multiple priorities to meet targets and deadlines.
• Strong numerical, reporting and organizational skills, including the ability to establish appropriate and effective processes and structures​.
• Line Management experience desirable but not essential.

Faith Expressions

Spear is a Christian charity, working in a range of settings, in partnership with people from all faiths and none. Although the Spear programme itself has no faith element, Our Christian faith underpins everything we do; it motivates and sustains us and is core to our mission. Prayer and worship are embedded into our daily working practises, and all staff are required to lead a team prayer meeting from time to time. As such, there is a Genuine Occupational Requirement for our team to be practising Christians – our team share a belief in a triune God and we welcome applications from people of all denominations and expressions of Christianity.

Location: Remote

Salary: £28,665 - £31,965 pro rata (£17,199-£19,179 actual)

Hours of work: 21 hours (3 days)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Culture Manager role involves:

• Supporting and nurturing a healthy, positive, and collaborative team culture.
• Supporting the embedding of equity, diversity and inclusion across the organisation in line with our values and EDI stance.
• Helping design and deliver team culture slots from team days to learning slots.
• Delivering or coordinating bespoke team trainings, responding to organisational growth and partnership needs.
• Leading and developing induction processes to ensure new team members are welcomed, informed, and well-supported as they begin their roles.

About you

Are you skilled in coaching, facilitation or people development? Do you have strong communication and interpersonal skills? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Culture Manager position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 30th July. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).

Please see the job pack for more details on the role and application process.

Welcare is looking for an enthusiastic and experienced manager committed to supporting local families to lead and manage their Family Centre and Family Resilience service in Redhill. 

The Family Centre is part of a local integrated system with a wide range of partners that builds family resilience in Surrey and seeks to improve life chances for the most vulnerable children.

You would manage a small, dedicated team of family support workers and have lead responsibility for supervising their work and ensuring delivery of our sub-contract with the YMCA.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.

Interview date: 27 July

The successful candidate will have empathy with Welcare’s Christian values base.

An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

We are looking for an experienced, proactive, flexible, and knowledgeable Housing Support Worker to join our Housing Team. In this role, you will assess young people referred to the service and determine their suitability for New Horizon's Accommodation Pathway or private rented accommodation. You will provide high-quality, person-centred support to young people living within our accommodation projects, helping them to build the skills, confidence, and resilience needed to achieve positive and sustainable outcomes. You will be responsible for managing a diverse caseload across multiple accommodation schemes, completing assessments, developing support plans, and working closely with young people to identify and secure appropriate move-on options into independent living in a timely manner. The role requires effective partnership working with internal teams, local authorities, landlords, and other external agencies to ensure young people receive coordinated and holistic support.

This is a varied and rewarding role requiring excellent communication, sound professional judgement, and the ability to balance competing priorities while maintaining accurate records and delivering a high standard of service.

Key details

• Contract type and hours: permanent, full-time (35 hours a week Monday-Friday)

• Starting salary: £32,136 (salary scale is: £32,136.00-£35,778.00)

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline: 9am, Monday 3rd August 2026

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

Hillside Clubhouse is recruiting an IPS Employment Specialist to join our dynamic Islington team, supporting people with mental health conditions to gain and retain employment.  The IPS Employment Specialists within the Islington IPS Service work within the nationally recognised IPS (Individual Placement and Support) model within NHS secondary and primary care mental health teams, based in the heart of Islington.

Who We Are: 

Hillside Clubhouse is a co-produced mental health employment support charity working across Islington. We support people with mental health conditions into training, volunteering, and employment opportunities. People can access our services via our Clubhouse, where they can share their skills and expertise with others and support the running of the charity.  Alternatively, they can receive support out in the community from one of our Employment Specialists based within NHS mental health teams.

The Role: 

We are recruiting for one IPS Employment Specialist role within our Islington IPS Service. This position will be based within the North London NHS Foundation Trust mental health services in the borough of Islington.

As an IPS Employment Specialist, you’ll play an important role in supporting people with lived mental health experience on their recovery journey by supporting them back into paid employment. This is an opportunity to offer ongoing support, to motivate and provide people with hope, while developing the tools and skills required to recover – ultimately transforming their lives.

A variety of skills are needed in this post including but not limited to: a strong ability to develop empathy and rapport with clients; a determined approach to seeking out job opportunities; a person centric-approach to working with people; strong communications skills to motivate clients; strong administrative capabilities and an attention to detail engage with prospective employers via business development and face-to-face meetings, as well as to be able to challenge some perceptions around mental health. 

The postholder will be directly employed by Hillside Clubhouse but work under an Honorary Contract from the North London NHS Foundation Trust.  They will be managed directly by the IPS Operations Manager but work as team member within the clinical team. The role is dynamic and involves being integrated in a clinical team, working within the community, and we operate a flexible working policy where working from home is also permitted up to two days per week.

Overall Aim: 

To enable people with mental health issues to gain and sustain competitive employment by working within the evidence-based Individual Placement and Support (IPS) model.

Duties: 

Please see the Job Description and Person Specification attached for a full description.

Application Instructions:
We are a Disability Confident employer and actively encourage applications from people with lived experience of mental health conditions.

Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people.

All job offers are dependent on satisfactory references and a DBS check. The successful candidate will also be required to attend mandatory Safeguarding Adults, Children & Young People training.

The recruitment process will be an assessment centre approach, including a task, role play and individual interview. We envision the whole process lasting no more than 90 minutes.

Part-funded by a generous donation from Backstage Trust, this is a new and pivotal role designed to transform Theatre Centre's fundraising capacity by strengthening systems, increasing income diversity, and building long-term financial resilience. The postholder will play a key role in helping the organisation capitalise on its artistic impact and case for support, while building momentum towards its 75th anniversary in 2028.

This role will keep us focused on our development strategy and will have support from across the whole company: the Board, Executive and the core TC team. We have been steadily building our foundations and have some good funding relationships in place, committed individual givers, a strong, evidenced case for support, some incredible stats and feedback and above all an inspiring and exciting programme of work to offer for young people, artists and teachers across the country.

Our Development Manager will help us to bring in resources so that we can continue share our high-quality, specialist work as far as we can. We see development as a collaborative effort and we understand the need for the whole team to support development, that effective fundraising needs to be resourced with realistic timelines and expectations.

About the Role

Contract type: Fixed term to March 2028

Hours: 30 hours per week (0.8 FTE) - we're happy to discuss flexible working patterns that work best for you.

Salary: £24,000 per year (based on £30,000 per year pro rata)

Location: This role can be hybrid or predominantly home based, with some time spent working with colleagues in the office. Theatre Centre is based near Three Bridges station at Unit 4 Crawley Business Centre, Stevenson Way, Crawley, RH10 1TN.

Job Requirements

• A strong affinity with Theatre Centre's mission and a passion for creating opportunities for young people through the arts.
• A values-driven approach, with commitment to equity, inclusion, social justice and environmental responsibility.
• Collaborative, open and transparent working style.
• Comfortable working in a changing environment.
• Proven experience of fundraising within an arts organisation.
• Strong strategic thinking skills.
• Good written communication skills, including the ability to develop compelling cases for support and reports.
• Good understanding of the financial context of this work.
• Experience of building and managing relationships with funders, donors and stakeholders.
• Strong organisational and administrative skills, including data management.
• Experience of monitoring and reporting to demonstrate impact.
• Ability to manage competing priorities, work flexibly under pressure, and meet deadlines.

Job Responsibilities

The Development Manager will lead delivery of a phased fundraising strategy:

Phase 1 - Foundation: Build on our strong systems and processes and give us consistency in fundraising delivery, including building a robust pipeline of Trusts & Foundations and developing place-based income in Crawley and the Gatwick area.

Phase 2 - Private Phase: Expand individual giving by deepening relationships, developing major donors, and securing multi-year funding partnerships.

Phase 3 - Public Bring together all strategic and fundraising priorities in our 75th year, amplifying them into a public campaign that advocates for our change-making work.

If you'd like more information you're welcome to visit our website and download the job pack.

Are you an experienced examinations professional looking for the opportunity to shape quality assurance processes from the ground up?
 
 
TPP Recruitment is supporting an independent examinations organisation that plays a unique role across multiple professional bodies and regulatory stakeholders. As examination volumes continue to grow and standards evolve, they are creating a brand-new Quality Enhancement Manager position to strengthen quality assurance, enhance governance, and drive continuous improvement across a high-profile assessment programme.
 
This is a rare opportunity to influence examination quality at a strategic level, working with senior stakeholders while developing new systems, processes, and quality frameworks that will support future growth.
 
 
Salary: £43,000-45,000 per annum, depending on experience
Employment type: Permanent
Working arrangements: Hybrid – 4 times per month in the London office
Working pattern: Full-time, 35 hours per week
Other benefits:

• Opportunity to shape a newly created position
• Exposure to senior leaders, professional bodies, and regulatory stakeholders
• Meaningful work that supports high-stakes professional assessment
• Collaborative and supportive working environment
• Opportunities to contribute to long-term strategic improvements

 
 
About the Organisation
 
Our client is an independent examination body responsible for delivering and maintaining assessments that support professional standards across the UK. Working collaboratively with multiple partner organisations and regulators, they are committed to ensuring fairness, rigour, integrity, and continuous improvement within their assessment processes.
 
The organisation is currently undertaking a significant review of its examination provision, creating an exciting opportunity for an experienced examinations professional to play a key role in enhancing quality standards and operational effectiveness.

About the Role
 
Reporting to the Head of the examination service, the Quality Enhancement Manager will lead the development and implementation of quality assurance and quality enhancement processes across the full examination lifecycle.
 
This is a highly visible role where you will analyse examination data, identify trends and risks, recommend improvements, and ensure robust governance frameworks are in place. You will collaborate closely with senior colleagues to create new quality assurance processes and embed a culture of continuous improvement throughout the organisation.
 
The role also includes line management responsibility for two Exam Managers and will involve regular engagement with senior stakeholders, including directors, committees, subject matter experts, and regulatory representatives.

Key Responsibilities
 

• Develop and implement quality assurance and quality enhancement frameworks
• Analyse examination and assessment data to identify trends, risks, and opportunities for improvement
• Produce reports and recommendations for senior leaders and stakeholder groups
• Lead audits, reviews, and quality improvement initiatives across assessment processes
• Ensure examination systems, procedures, and governance arrangements remain effective and secure
• Work closely with colleagues responsible for psychometrics, data analysis, and assessment delivery
• Support examination development, review activities, and standard setting processes
• Deliver training and guidance on quality assurance systems and processes
• Line manage and support two Exam Managers
• Build strong relationships with senior stakeholders, committees, professional bodies, and regulators
• Contribute to risk management and compliance activities relating to assessment quality and integrity

 
 
Skills / Experience Required
 
Essential

• Experience working within examinations, assessment, awarding, professional body, or accreditation environments
• Previous management experience, including responsibility for developing and supporting team members
• Strong analytical skills with experience interpreting data and using findings to inform decision-making
• Experience developing, improving, or implementing quality assurance processes
• Excellent stakeholder management and communication skills
• Confidence working with senior leaders and external partners
• Strong project management and organisational skills
• Experience using databases, systems, and Microsoft Office applications

 
Desirable

• Knowledge of psychometrics or assessment statistics
• Experience in quality assurance within an educational or assessment setting
• IQA, EQA, or related quality assurance qualification
• Experience working with professional examinations
• Experience supporting regulatory compliance activities

 
 
To Apply
 

• An up-to-date CV
• A supporting cover letter outlining your suitability for the role

 
 
Interview Process
 

• Week commencing 27 July 2026
• One-stage online interview process
• Assessment/test included as part of the interview

 
 
Deadline
 

• Tuesday 14th July 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.

£38,500.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.

- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.

- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.

- Manage ticket and incident escalations, as appropriate.

- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results

What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

Are you a relationship-focused sales professional who enjoys building partnerships, growing accounts and identifying new business opportunities?
 
 
TPP Recruitment is supporting a well-established awarding organisation to recruit a Client Relationship Executive. This is a newly created role with significant growth potential, offering the opportunity to manage a portfolio of education and training sector clients across London and the Southeast while developing new business opportunities.
 
This position would suit someone with experience in sales, business development, account management or partnership management who enjoys working autonomously, building lasting client relationships and achieving commercial targets.
 
 
Salary: £29,930 per annum
Employment type: FTC for 12 months
Working arrangements: Remote (UK based), with travel required to Lancaster (UK) Head Office as required. This role involves frequent travel and overnight stays.
Working pattern: Full-time, 35 hours per week
Other benefits:

• Generous bonus structure
• Significant autonomy and ownership of your region
• Extensive opportunities for career progression and professional development
• Join a supportive and collaborative commercial team
• Work for an organisation with a strong reputation across the education and skills sector

 
 
About the Organisation
 
TPP Recruitment is supporting a well-established UK awarding organisation that develops qualifications and learning solutions which support individuals, employers and training providers nationwide.
 
With a strong reputation for customer service and partnership working, the organisation is committed to growing its market presence while maintaining excellent relationships with existing customers.

About the Role
 
As Client Relationship Executive, you will take ownership of a portfolio of existing customers whilst identifying and securing new business opportunities across your region.
 
You will manage accounts, ensuring excellent customer engagement, high retention levels and sustainable income growth. Alongside maintaining existing partnerships, you will work closely with prospective customers, developing a strong pipeline of opportunities and promoting the organisation's portfolio of qualifications and services.

Key Responsibilities
 

• Manage and develop a portfolio of existing customer accounts
• Achieve a minimum 95% customer retention rate
• Generate new business revenue annually
• Identify opportunities to grow existing accounts through additional products and services
• Build relationships with key stakeholders across colleges, training providers, adult education providers and employers
• Develop and deliver regional account and sales plans
• Create and maintain an active pipeline of new business opportunities
• Present solutions to prospective customers and decision-makers
• Maintain accurate customer records and pipeline activity within the CRM system
• Gather market intelligence and customer feedback to support future product development
• Represent the organisation at meetings, events and conferences
• Work collaboratively with customer experience, marketing and product teams

 
 
Skills / Experience Required
 

• Experience in sales, business development, account management or partnership development
• A strong record of achieving commercial targets
• Excellent relationship-building and stakeholder management skills
• Strong verbal and written communication skills
• The ability to manage multiple priorities and work independently
• A customer-focused approach
• Strong organisational and planning skills
• A full UK driving licence and access to a vehicle
• Willingness to travel frequently and stay overnight when required
• Experience within education, awarding organisations, training providers or the wider learning and skills sector (desirable)
• Knowledge of qualifications, assessment or education services (desirable)

 
 
To Apply
 

• Please submit your CV outlining your relevant commercial, sales or business development experience.

 
 
Interview Process
 
The interview process will vary depending on location:
 

• Candidates based near the organisation's Northwest office will attend a single in-person interview
• Candidates based further afield will complete a two-stage process, comprising an online interview followed by a final in-person interview

 
As part of the selection process, shortlisted candidates will be asked to deliver a presentation outlining their proposed first 30, 60 and 90 days in the role.
 
 
Deadline
 

• Applications are being reviewed on a rolling basis until the position is filled.
  • Early application is recommended.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.