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Look Ahead Care Support and Housing, Tower Hamlets (On-site)
Up to £40000 per annum + 8% pension
Posted 2 days ago
Royal Trinity Hospice, London (On-site)
£41,700 - £49,000 per year
Posted 2 weeks ago
TPP Recruitment, London, England (Hybrid)
£46947 per annum
Posted 3 weeks ago Apply Now

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Closing in 4 days
Action Tutoring, London (Hybrid)
£75,000 - £80,000 per year, depending on experience
Posted 3 weeks ago
Closing in 5 days
The Sutton Trust, London (Hybrid)
£42,025 - £48,000 per year
Posted 1 week ago
Closing tomorrow
Scottys Little Soldiers, Remote
£29,000 - £32,000 per year
A key role in Scotty’s new START Programme, a single point of contact service supporting those affected by military-connected bereavement.
Posted 1 week ago
Closing in 4 days
The Labour Party, London (On-site)
£80,533.7 per year
Posted 3 weeks ago
Closing in 5 days
Julie's Bicycle, London (Hybrid)
£45,000 - £50,000 per year
Posted 2 weeks ago
Closing in 6 days
Mental Health Foundation, Greater London (Hybrid)
£43,372 - £49,993 per year plus £4000 London weighting where applicable
Posted 1 week ago
Closing in 2 days
National Childbirth Trust, Remote
£25,600 (£32,000 FTE)
Posted 2 weeks ago
Maggie’s, Hammersmith (On-site)
£43,725 - £53,895 per year
Posted 2 days ago
Page 8 of 13
Look Ahead Care Support and Housing
Tower Hamlets (On-site) 1.84 miles
Up to £40000 per annum + 8% pension
Full-time
Job description

We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Managerto join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values.

£40,000.00 per annum, working 40 hours per week.

Our benefits include:

  • Annual leave increasing up to 30 days with length of service
  • Free DBS
  • A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Our domestic abuse services provide safe, high-quality accommodation and support to women and children fleeing abuse. Through trauma-informed and survivor-led approaches, we help individuals recover from trauma, rebuild confidence, and move towards greater independence and safety.

The Opportunity

This is a rewarding opportunity for an experienced and values-driven Service Manager to lead a specialist accommodation-based service supporting up to 15 women and children fleeing domestic abuse.

As Service Manager, you will oversee the day-to-day delivery and ongoing development of the service, ensuring high standards of safety, safeguarding, support, and housing management are consistently maintained. You will lead and motivate a dedicated frontline team to deliver person-centred, trauma-informed support that empowers survivors to recover, rebuild, and achieve positive outcomes.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Service Leadership and Operational Management

  • Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse.

Safeguarding, Risk and Safety Management

  • Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused.

Staff Leadership and Performance Management

  • Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes.

Quality Assurance, Partnerships and Service Development

  • Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery.

Compliance and Professional Practice

  • Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards.

About you:

Knowledge and Experience

  • Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families.

Skills and Abilities

  • Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services.

Personal Qualities

  • Commitment to delivering person-centred, empowering, and inclusive services.

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Posted on: 11 May 2026
Closing date: 08 June 2026 at 10:11
Job ref: REQ006872
Tags: Social / Support Work