Head of supporter care jobs in london

We are looking for an outstanding individual to join our Development and Alumni Relations team to help guide and deliver ourregular giving and stewardship programmes. The ideal candidate will have experience of running successful major fundraising appeals to large audiences. They will have the ability to draft persuasive and accurate copy to support both fundraising and stewardship literature. They will be highly motivated and creative, driving new initiatives to boost participation, increase overall giving, while also increasing retention of donors through an outstanding, tailored stewardship programme. They will be a team-player who can work autonomously when required, but can work collaboratively, and will support other team members with aspects of their work.

The Development and Alumni Relations Office leads the process of generating long-term and consistent voluntary income for Merchant Taylors’ School, and forrunning a comprehensive alumni and parental relations programme.

The Development Manager (Fundraising and Stewardship) will be responsible for planning, managing and having an input to the strategy for a regular giving programme at Merchant Taylors’ School, with a focus on increasing the participation (giving rates) of both our alumni and parental constituencies, as well as donor retention through planning and executing a stewardship programme for benefactors of all levels. Some face-to-face fundraising may also be required, particularly relating to legacy fundraising and the post-holder will build a portfolio of mid-level donors they will manage.

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis as a result of immigration issues. We provide specialist immigration advice (SLRA is regulated to provide advice at IAA Level 3) as well as a broad range of practical, social and therapeutic support services. SLRA also campaigns for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.

We are looking for a Senior Immigration Advisor and/or Solicitor who will be responsible for the delivery of immigration advice and casework to service users in a wide range of circumstances, although most will be rough sleepers. The work will be varied and will cover a broad range of asylum and immigration issues, along with the opportunity to support advocacy work and to improve access to justice.

We would love to hear from you if you:

Are an Immigration Advisor regulated at IAA Level 3 and/or qualified solicitor with substantial relevant experience of providing high quality advice and casework to clients.

Have a good understanding of a wide range of legal, rights and entitlements issues as they relate to immigration and asylum, along with knowledge of and empathy with the backgrounds and experiences of migrants who are in crisis or at risk

Benefits include:

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays. 
• Additional long service annual leave days up to a maximum of an additional 5 days per year. 
• Flexible and family friendly working arrangements including compressed hours and school term time working.
• Pension scheme with 5% employer contribution. 
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans. 

DEADLINE: Rolling deadline, applications will be reviewed on submission and successful candidates invited to interview straight away.

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Camwch i mewn i daith drawsnewidiol gyda Cyfleodd Dysgu mewn addysg

Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14–19 across the UK — and you can help make a real difference.

Over the past 18 months, our team has been building a movement of support for young people across Wales, having a significant impact on their life chances and working towards the aim of inspiring every young person in the country.

So far, we’ve already reached 19,000 students in-person and are connected with a third of all Welsh state secondary schools and colleges. In 2025, we’re aiming to reach 13,000 more young people — and we’re looking for a passionate colleague to help us make that happen.

About the role

As North Wales Project Coordinator, you’ll play a crucial role in:

• Connecting volunteers with schools and colleges, ensuring young people benefit from inspiring talks and workshops.
• Developing and maintaining strong relationships with schools, employers, and volunteers.
• Listening and adapting to the needs of young people, ensuring our programme creates real value for them and the stakeholders we work with.

You’ll be part of a flexible, entrepreneurial, and collaborative team that works remotely across Wales but comes together for events, volunteer training, school meetings, and team meet-ups. We set high expectations for ourselves and each other, value individual contributions, and celebrate shared success.

We’re seeking someone who is:

• Passionate about helping young people succeed.
• Fully committed to equality, diversity, and inclusion.
• Self-motivated and proactive, with a “can-do” attitude.
• Highly organised, able to juggle multiple priorities and meet deadlines.
• Skilled at building strong relationships, particularly with schools and colleges.
• Resilient, tenacious, and excited by new opportunities.
• Creative and open to trying new ideas.
• Ambitious for themselves and the charity.
• Confident with technology and has strong computer literacy.

Desirable:

• Experience within educational settings or working with young people in Wales.
• The ability to communicate in the medium of Welsh.

Essential:

• Based in North Wales, or locations within England that are near to the border (e.g. Liverpool, Chester, Manchester)
• While not required, we particularly welcome applications from people who have experienced some of the challenges young people across Wales face today.

At Working Options, we believe in:

• Empowering volunteers to deliver high-quality talks and workshops.
• Providing a first-class service for schools that trust us with their students.
• Supporting each other to innovate, grow, and make real impact.

You’ll be joining a team that’s already changing lives — but we’re just getting started. With your help, we can reach even more young people and open up new opportunities for their future.

If this sounds like the right environment for you, we’d love to hear from you.

Good luck with your application!

Sue Maskrey
Chief Executive, Working Options in Education

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Disgrifiad swydd

Camwch i mewn i daith drawsnewidiol gyda Working Options mewn addysg

Camwch i mewn i daith drawsnewidiol gyda Working Options. Rydyn ni ar genhadaeth i rymuso pobl ifanc 14–19 oed ledled y DU — a gallwch chi helpu i wneud gwahaniaeth gwirioneddol.

Dros y 18 mis diwethaf, mae ein tîm wedi bod yn datblygu mudiad o gymorth i bobl ifanc ledled Cymru, gan gael effaith sylweddol ar eu cyfleoedd bywyd a gweithio tuag at y nod o ysbrydoli pob person ifanc yn y wlad.

Hyd yn hyn, rydyn ni eisoes wedi cyrraedd 19,000 myfyriwr wyneb yn wyneb ac wedi cysylltu â thraean o holl ysgolion uwchradd a cholegau'r wladwriaeth yng Nghymru. Yn 2025, ein nod yw cyrraedd 13,000 yn fwy o bobl ifanc — ac rydyn ni'n chwilio am gydweithiwr angerddol i'n helpu i wireddu hynny.

Ynglŷn â'r rôl

Fel Cydlynydd Prosiect Gogledd Cymru, byddwch yn chwarae rôl hanfodol mewn:

• Cysylltu gwirfoddolwyr ag ysgolion a cholegau, gan sicrhau bod pobl ifanc yn elwa o sgyrsiau a gweithdai sy'n ysbrydoli.
• Datblygu a chynnal perthnasau cryf ag ysgolion, cyflogwyr, a gwirfoddolwyr.
• Gwrando ar ac addasu i anghenion pobl ifanc, gan sicrhau bod ein rhaglen yn creu gwerth gwirioneddol iddyn nhw a'r rhanddeiliaid rydyn ni'n gweithio â nhw.

Byddwch chi'n rhan o dîm hyblyg, entrepreneuraidd, a chydweithredol sy'n gweithio o bell ar draws Cymru ond sy'n dod at ein gilydd ar gyfer digwyddiadau, hyfforddi gwirfoddolwyr, cyfarfodydd ysgolion, a chyfarfodydd tîm. Rydyn ni'n gosod disgwyliadau uchel i ni ein hunain ac i'n gilydd, yn gwerthfawrogi cyfraniadau unigolion, ac yn dathlu llwyddiant a rennir.

Rydyn ni'n chwilio am rywun sydd yn:

• Angerddol dros helpu pobl ifanc i lwyddo.
• Hollol ymrwymedig i gydraddoldeb, amrywiaeth, a chynhwysiant.
• Hunangymhellol a rhagweithiol, gydag ymagwedd "gallaf wneud".
• Hynod drefnus, yn gallu cydbwyso sawl blaenoriaeth a glynu wrth derfynau amser.
• Medrus wrth feithrin perthnasau cryf, yn enwedig gydag ysgolion a cholegau.
• Gwydn, taer, ac yn gyffrous am gyfleoedd newydd.
• Creadigol ac yn agored i roi cynnig ar syniadau newydd.
• Uchelgeisiol, yn bersonol ac ar ran yr elusen.
• Hyderus o ran technoleg ac yn meddu ar lythrennedd cyfrifiadurol cryf.

Dymunol:

• Profiad mewn lleoliadau addysgol neu weithio gyda phobl ifanc yng Nghymru.
• Y gallu i gyfathrebu drwy gyfrwng y Gymraeg.

Hanfodol:

• Wedi'i leoli yng Ngogledd Cymru, neu leoliadau yn Lloegr sy'n agos at y ffin (e.e. Lerpwl, Caer, Manceinion)
• Er nad yw'n ofynnol, rydyn ni'n croesawu'n benodol ceisiadau gan bobl sydd wedi profi rhai o'r heriau mae pobl ifanc ledled Cymru yn eu hwynebu heddiw.

Yn Working Options, rydyn ni'n credu mewn:

• Grymuso gwirfoddolwyr i gyflwyno sgyrsiau a gweithdai o safon.
• Darparu gwasanaeth o'r radd flaenaf i ysgolion sy'n caniatáu i ni weithio gyda'u myfyrwyr.
• Cefnogi ein gilydd i arloesi, tyfu, a chael effaith go iawn.

Byddwch chi'n ymuno â thîm sydd eisoes yn newid bywydau — a dim ond dechrau arni ydyn ni. Gyda'ch help chi, gallwch gyrraedd hyd yn oed yn rhagor o bobl ifanc ac agor cyfleoedd newydd ar gyfer eu dyfodol.

Os yw hyn yn swnio fel yr amgylchedd cywir i chi, byddem wrth ein boddau yn clywed gennych chi.

Pob lwc gyda'ch cais!

Sue Maskrey
Prif Weithredwr, Working Options in Education

People and culture at Unifrog

As a People team, we help foster a supportive culture by: trusting our team; removing roadblocks and encouraging autonomy; making an effort to understand everyone’s different wants and needs and using that information to tailor what we offer; and caring about each team member and creating processes that allow them to work at their best. If this fits with your view of what a People team should do, we’d love to hear from you.

What you’ll do

1. Internal communications (~2.5 days per week)

As our Internal Communications and Events Lead, you will play a key role in engaging, informing, and inspiring our team with what’s happening at Unifrog. You’ll also help us to work even better together, and to retain a happy and effective team.

Your main responsibilities:

• Coordinate our whole team commss

  • Deliver our internal comms strategy, work towards our People team goal and objectives, and use our House Style.

  • Create our monthly internal Unifrog newsletter, writing your own segments, editing other people’s contributions, and evaluating engagement.

  • Collate data from team surveys and work with the People and Leadership teams to put ideas from the team into action.

• Improve the way that we communicate and work together:

  • Share best practice and deliver training on our comms tools (e.g. Slack, Gmail, Asana).

  • Research, trial and introduce new comms tools or upgrades where appropriate, training the team on how to use them.

  • Join our AI working group, whose goal is to support the team to use AI more effectively (e.g. leading training, sharing use-cases from across Unifrog).

  • Support teams with communication challenges (e.g. streamlining comms traffic).

  • Support team members to easily find the best contact for different questions and tasks.

• Manage our existing comms tools:

  • Audit our usage and budget to make sure we’re maximising value.

  • Manage individual and team subscriptions to our comms tools.

  • Help to troubleshoot team questions and issues.

• Keep our ‘Unifrog Essentials’ and ‘Who to Contact’ documents up-to-date, and support team leads to keep our Dropbox folders organised.

• Work with our Recruitment Lead and Marketing team to shout externally about what’s going on at Unifrog, sharing photos and stories on our website and social media. 

2. Internal events (~2.5 days per week)

Now that Unifrog has 115 team members across the UK and beyond, it’s more important than ever that everyone feels connected, both to each other and to our wider mission. 

We currently have:

1. Three whole company “team days” per year (2x in person, 1x virtual)

2. Two “away days” per team per year (in person)

3. Regular socials at our London office

4. Regular remote socials

Your main responsibilities:

• Plan our whole company team days:

  • Work closely with our CEO and the Leadership team to decide on the team day agenda, budget and format.

  • Find and book venues, hotels, social activities, and meals, and make sure everything’s set up and runs smoothly on the day.

• Support senior managers to plan their away days:

  • Advise on agendas and book venues, socials, and training.

  • Facilitate cross-team collaboration (one of each team’s away days is partly combined with another team).

• Evaluate our team events and continually look to improve their quality, impact, and inclusivity.

• Plan remote socials and office socials for our London HQ.

• Support our Unifrog affinity groups - spaces where team members who share common identities (e.g. being parents), can connect, support each other and champion inclusivity.

• Keep our EDI calendar up-to-date, and mark and celebrate occasions important to people across the team, including cultural heritage months, awareness days, and commemorative events.

Working together

You’ll be part of our People team alongside our: People Assistant, People Coordinator Recruitment Lead, People Lead, Head of People Operations, and People and Operations Director (your line manager).

You’ll also regularly work with a variety of other team members (especially line managers) when organising events. 

What we’re looking for

• Experience in planning and delivering events (including virtual events).

• Experience in supporting team members to communicate and use comms tools more effectively.

• Ideally, experience in delivering whole company comms.

• Strong verbal communication and presentation skills.

• Excellent writing and proof-reading skills.

• Ability to craft clear and powerful narratives from data and insights.

• Personable and able to build great professional relationships.

• Keen attention to detail.

• Excellent organisation skills.

• An interest in education, careers, and development.

• Ideally, knowledge of emerging trends in internal communications.

• Proactive attitude and willingness to get stuck in. 

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.

Benefits 

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details

• £37,000 - £39,000 per year, depending on experience. Grade B.

• Full-time.

• Split your time between working remotely and at our office in Hoxton, London (a minimum of 2 days per week). Applicants must be commutable to London and can expense up to £12.50 per day for travel, up to 2 days per week.

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.

• Start date: as soon as possible, though we will be flexible for the right candidates.

• If you require reasonable adjustments, or want to discuss any details about the role before applying please contact Mhairi (contact details on our jobs page). 

• We can only consider candidates who have the right to work in the UK.

Application process  

Deadline: 10:00am (BST) on Friday 3rd October 2025.

Stage 1: Application form (~1 hour) 

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
  
  i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
  
  ii. Tell us about an event you’ve organised (in person or virtual). How did you make the event a success, and what did you learn for the next event? (250 words)
  
  iii. October is Black History Month (BHM). Write a draft Slack post on our #social channel that: a) gives a short intro to BHM; and b) shares ideas and plans for how people can mark the occasion, learn more, and get involved. (250 words)

We want to see your creativity and individual tone of voice come through in this task. We understand that some candidates may want to use AI to improve their answers, however it's possible this may take away from the individuality of your task and impact your score.

You can write your Slack post directly in the box provided. If you'd like to include emojis or embedded links, please share a Google Doc link instead, ensuring you have set access permissions to “anyone with the link can view”.
 

Stage 2: Task stage (15 minutes) 
 

• The next stage of the application process will be a short phone interview. We’ll send you instructions if you are successful in the first application stage. 

Stage 3: Video call interview (1 hour) 
 

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).

Phone interviews will be held throughout the application window. Video call interviews will be held w/c 13th October 2025.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a SENIOR IDVA

Salary: £30,500 - £31,500

Location: Brent Civic Centre and Hammersmith Head Office

Hours: 35 Hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Senior IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. This is a great development opportunity for an experienced IDVA looking to take the next step in their career. Along with regular case work, this role requires confident use of Modus in order to coordinate and ensure the quality of Duty, as well as the ability to work to policies and procedures and be able to prioritise effectively.

About You:

To be successful in this role, you will need to have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse sector and in working with women with children. As an experienced domestic violence advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis.

Experience of direct work with female survivors of domestic violence and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision. You will be adept at juggling front line work and management responsibilities, with an ability to prioritise, work collaboratively and demonstrate innovation in time management and service delivery methods.

How to Apply:

Please attach a copy of your CV and a cover letter with your application via our website.

Closing Date: 5th October 2025
Interviews to take place in early October

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

This is a critical and exciting leadership role for the Bumblebee Conservation Trust which will take the Trust forward to the next phase of organisational growth, building on the superb achievements to date of our retiring CEO. 

You’ll need passion and energy to work on some of the most profound challenges of our time. Nature needs its champions, and you’ll need to harness all of your skills, all of your personality, and your network to grow our influence, our impact, and our outcomes. You’ll excel at galvanising others to take action  enabling  us to achieve our aims and ensure bumblebees are thriving and valued by everyone.

This is an incredible opportunity to join a very special organisation with passionate and high-performing teams who are truly dedicated to our vital purpose. 

Please refer to the CEO pack for further information.

The Trust is an Equal Opportunities employer.  This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status. 

At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees. 

Join Oak Hill College's Facilities and Site Team

Oak Hill College is seeking a highly organised and detail-focused Facilities and Site Administrator toprovide vital administrative and coordination support across our estate, accommodation, and facilities services.

Reporting directly to the Facilities & Site Manager, you will take responsibility for the day-to-day systems that keep our site compliant and efficient. This includes maintaining accurate records, scheduling statutory inspections, and ensuring essential processes are delivered to a high standard. Alongside this desk-based work, you will also carry out practical checks around the site, such as fire safety and routine facilities inspections, helping to ensure our estate remains safe, well managed, and fit for purpose.

In addition, the postholder will also act as our Safeguarding Officer. This is a small part of the role, but an important responsibility for which full training and support will be provided. 

We are looking for someone who is thorough in following procedures, proactive in spotting gaps, and confident in suggesting improvements to enhance the way we work. You will combine attention to detail with a forward-looking approach, contributing to a college environment that is well-run, compliant, and continuously improving.

In many circumstances, you will be the first point of contact when visitors arrive at the College, so a first-class customer-oriented approach is essential. 

If you enjoy balancing structured administrative tasks with practical checks and want to play a key role in the smooth running of a purposeful college environment, this role offers both responsibility and variety. Please get in touch - we would love to hear from you. 

The Role

The Facilities and Site Administrator provides vital administrative, coordination, and hospitality support within the Facilities and Site Team. The role exists to ensure the smooth day-to-day running of the college estate, accommodation, and facilities services, enabling the Facilities & Site Manager to focus on compliance, strategy, and operational oversight.

The role also covers the receptionist desk - usually two days per week. 

About Oak Hill

Oak Hill College is a theological college, based in North London, that offers the space, practical training, and supportive community needed for Christian leaders to thrive in ministry. Our full-time and part-time courses are designed to sustain a lifetime of faithful and joyful service. 

Founded in 1932, the College offers courses from Level 4 (Foundation Award) to Level 7 (Postgraduate) validated by Durham University as part of the Common Awards Scheme.

The role will be based in the original manor house on site, which is located alongside an impressive range of facilities and accommodation in around 60 acres of gardens and parkland. The College is marked by its welcoming community, where staff and students are valued and supported.

Hours

Full Time – 37.5 hrs per week, 52 weeks per annum. Some overtime will be required in busy times of the year and for attending events. You will be given 24 days holiday plus statutory bank holidays.

Location

Free on-site parking is provided and an excellent free lunch during term time. 

Salary

£28,000 to £32,000 – depending on experience, with a generous matched pension scheme. We also have a life assurance scheme. 

Start Date

From Mid-October 2025 or as soon as possible thereafter.

About Khulisa
Khulisa (meaning “to nurture” in Zulu) is an award-winning national charity. We work with young people aged 11–25 whose lives have been affected by trauma or adversity. Trauma can profoundly impact a young person’s development — limiting their self-confidence, resilience, and ability to thrive.

For more than 18 years, Khulisa has provided evidence-based programmes that build social and emotional skills, helping young people to overcome barriers and reach their potential. We also train professionals, parents and carers to create trauma-informed environments, ensuring that all young people are cared for by adults who understand and respond to their needs.

The Role
We are seeking an inspiring Chief Executive Officer to lead Khulisa into its next chapter. The CEO will provide strategic leadership, financial and operational oversight, and the vision to grow our impact — building on strong foundations and trusted partnerships.

We are looking for an individual with:

• Proven business development skills and the ability to diversify income.

• Significant experience in stakeholder engagement — including funders, statutory bodies and partners.

• A strong track record of leadership, with a commitment to collaboration, inclusivity, and professional development.

• The confidence to act as Khulisa’s primary spokesperson and ambassador, championing our trauma-informed, person-centred approach at every level.

Why Join Us?
This is a rare opportunity to lead a charity with deep, long-standing relationships and a growing national profile. The CEO will play a central role in shaping the future of Khulisa, ensuring we continue to nurture young people and the communities around them.

How to Apply
To apply, please read the last page of the Job Pack. If you have questions before applying you can send these to the email address listed in the Job Pack. Someone will then be in contact with you and arrange a time to speak. 

First-round interviews will start in the first week of November. 

Location: Home or Office based (offices located in Birmingham, Glasgow, London, Bristol, Cardiff) Flexibility required to visit UK offices and teams as needed.
Department: The Big Issue Group
Contract type: Permanent
Hours: 35
Salary: £60,000 per annum

Play a strategic and leading role in the development and delivery of support programmes across Big Issue Changing Live CIC.

Big Issue Changing Lives CIC is looking for a Director for Programmes and Partnerships to lead the development and delivery of national programmes of support across Big Issue Recruit and Street Sales, test new ways of working and develop key partnerships to improve outcomes for people experiencing poverty across the UK.

You will also identify fundraising priorities, build national strategic partnerships, deliver a volunteer programme to improve engagement across local communities and lead on safeguarding across the CIC.

As an individual you will have experience of delivering services to achieve agreed targets, and of generating income to develop and grow these services, have excellent networking skills, possess a good understanding of third-party organizations relating to homelessness, universal credit, mental health, substance abuse and employment, and knowledge of poverty and homelessness issues and the difficulties vulnerably housed people face.

You will enjoy autonomy and working on your initiative, but will also enjoy working as part of a team and be able to create a collaborative and focussed working environment, both within your own department and as a member of the senior management team of the Big Issue Group. Therefore you will be someone who leads by example, demonstrates strong leadership and can be a role model showing the organization’s values through your own behaviour.

For a full list of key responsibilities and tasks, cores skills and experiences required as well as a background to the Big Issue Group and a full list of Staff Benefits - please see the Job Pack below.

Salary and Benefits offered

• Salary - £60,000 per annum.
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Access to Blue Light Card benefits scheme.
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

Workplace details

The role can be home or office based (offices located in Birmingham, Glasgow, London, Bristol, Cardiff) but will involve nationwide travel visiting teams and offices across the UK.

Closing date - 05th October 2025 (23:59pm) - Interviews will be held in person at our London Head office in the week beginning 13th October and will involve a presentation and question and answer discussion session.

Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

Since 1991, the Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now the Big Issue Group consists of the Big Issue Media Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Impact Ltd.

Benefits: As well as a salary commensurate with our sector, we are proud of our family-friendly staff benefits. We offer 3 days paid leave in a rolling year to care for a sick child or grandchild, 3 days paid leave in a rolling year to care for a sick or elderly relative, an incremental holiday scheme, life cover, a healthcare cash plan, access to an open learning library and other learning & development opportunities, an enhanced contribution into our workplace pension and a generous maternity package. We particularly welcome applicants from those who are underrepresented, such as women in senior roles such as this, disabled people and people from Black and Minority Ethnic communities.

REF-224 049

Digital Learning Lead – UX / UI

Salary: £40,000 per annum
Contract: Fixed term until April 2027
Location: London (EC1M) with hybrid working (1–2 days per week in office)
Hours: Full time (35 hours per week)
Closing Date: 28 September 2025, 5:00 PM
Interview Dates:

• First Stage (online): 14–15 October 2025

• Second Stage (in person): 22 October 2025

Use your UX/UI and digital learning expertise to shape the future of technical education.

At WorldSkills UK, we believe in the power of skills to change lives, boost the economy, and raise the prestige of technical and vocational education. We’re looking for a Digital Learning Lead – UX/UI to play a pivotal role in developing and improving the Learning Lab, our online platform for educators and trainers across the UK’s technical and vocational education sector.

This is an exciting opportunity for a creative, user-focused digital learning expert who’s passionate about supporting educators and driving up standards in teaching and training.

Key Responsibilities

• Lead the design and development of the Learning Lab, ensuring an intuitive, engaging, and accessible user experience.

• Own and optimise the educator journey from first visit to repeat engagement using data, feedback, and testing.

• Collaborate with internal teams and external partners to develop new features and improve platform functionality.

• Apply strong UX/UI design skills to deliver impactful, user-centred digital solutions.

• Manage platform projects, budgets, vendors, and reporting processes.

• Promote high standards in design, accessibility, and inclusivity across the platform.

What We Offer

• Salary of £40,000 per annum

• Hybrid working (with 1–2 days in our London office)

• 25 days annual leave (plus bank holidays), rising with service

• 6% employer pension contribution (with 3% employee contribution)

• Healthcare cash plan & life insurance (3x salary)

• A flexible and supportive working culture

How to Apply

1. Your CV (Word format with identifying details removed)

2. A supporting statement explaining your suitability for the role

3. A separate document with your contact details and confirmation of your right to work in the UK

4. A digital portfolio (PowerPoint or PDF, max 5 slides / 10MB) showcasing your UX/UI work and approach

UK-based/ Colchester or Home-based with monthly travel to Colchester office. Overseas travel with trips lasting from 10-14 days. 

This post requires the candidates to have independent rights to live and work in the UK

Background

Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. Last year we finalised our new Global Strategy for 2024-30, which will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.

Job Context

Our Global Strategy marks a significant evolution in our organisational direction, introducing innovative approaches and renewed priorities. This includes our first-ever global Theory of Change (ToC), our most comprehensive Monitoring, Evaluation, Accountability and Learning (MEAL) framework to date, a Research and Innovation strategy, and a dedicated Advocacy sub-strategy to guide our influencing efforts.

With the Lepra Advocacy Strategy, we will be working over the next 6 years to strengthen our approaches to our advocacy efforts. The post holder will play a key role in supporting the roll out of the Advocacy strategy working closely with the Director of Programmes and Advocacy, the Head of Research, the Senior Programme Manager, the Programme Officer and the teams where we work.

Job Purpose

This role is an exciting role within the programmes team in response to evolving needs. The incoming post holder will work within the 5 person UK’s Programme and Advocacy team and will drive, advise and support the team in relation to Lepra’s advocacy profile. We are looking for an enthusiastic, motivated, strategic and creative person who has outstanding skills to engage and work with a diverse team. We are looking for someone to work with a clear strategy and then develop, grow and successfully shape the future of Lepra’s advocacy efforts.

Working Relationships

Reports to Lepra UK’s Director of Programmes and Advocacy (DPA)

Works closely with the Programmes and Advocacy Team

Close working links with colleagues in India and in Bangladesh and the UK’s communications team

International travel as needed for programmes oversight and support, and external representation.

Key responsibilities

Advocacy Delivery (50%)

Under the supervision of the DPA implement Lepra’s global Advocacy strategy and coordinate advocacy initiatives.

Serve as the driver of advocacy efforts, facilitating the transitional year of implementation including coordinating the Advocacy Steering Group; advocacy toolkit development; action planning.

Represent Lepra in specific fora and advocacy networks and within the broader leprosy and NTD community in close coordination with the DPA.

Produce quarterly advocacy newsletters

Maintain quarterly reports on flagging areas of concern and actioning steering committee advice.

Assist in the preparation of policy documents and the presentation of papers for publication, conferences, or specific institutions and/or individuals - identifying and targeting the most appropriate audiences.

Support and contribute to the development and implementation of initiatives that foster an inclusive, equitable, and diverse environment across organisational programmes, policies, and advocacy efforts.

Support and contribute to initiatives that promote inclusion and equity, with a strong focus on developing the leadership and advocacy capacity of people with lived experience of leprosy, ensuring their voices are central in decision-making and programme design.

Knowledge management / Learning and Development (20%)

Support the preparation of Lepra advocacy and policy documents.

Disseminate knowledge so that it is integrated into Lepra’s portfolio to amplify the impact for target audiences and improve their outcomes.

Facilitate the new knowledge and learning hub and forge a clear path for its evolution.

Facilitate knowledge sharing through updating the communications team with relevant materials for the new programme folder on the website.

Organise and develop advocacy training.

Develop and take ownership of the new programme’ s team knowledge sharing approaches.

Develop a workplan of knowledge sharing events. 

Support annual review meetings.

Communications (10%)

Assist the programmes team with the documentation of Lepra examples and models of best practice, at the same time identifying and developing mechanisms and avenues for the effective dissemination of this knowledge – internally and externally.

Assist the programmes team, DPO, Chief Executive and Country Programme staff in the synthesis of complex technical/scientific information adapting it to language and formats easily used by target audiences.

Contribute to content development of community engagement materials (public information, brochures, leaflets) that help explain the operations and impact of Lepra’s work to LF and/or leprosy affected communities.

Maintain good working links with Lepra’s UK Fundraising and Communications Team, contributing towards UK facing communications materials as and when required.

Prepare updates, papers, and reports for trustee meetings, funding partners, and wherever else applicable.

External representation (10%)

Support the Chief Executive, DPA and programmes team to maintain and expand existing strategic relationships with key international stakeholders to further Lepra’s advocacy strategy and advance Lepra’s agenda.

Ensure Lepra’s external profile is raised and become the go-to organisation for the leprosy community in terms of advocacy and policy briefings.

Support the preparation of documents for presentation, publication or dissemination at international fora.

Develop/support the development of country specific briefing notes/press kits with the communications team.

Represent Lepra at key events, conferences, and meetings to enhance our visibility and opportunity for impact.

Safeguarding (5%)

Promote a culture of respect, transparency, and accountability within Lepra’s implemented projects.

Ensuring that safeguarding mechanisms are in place and remain at the heart of all activities.

Support the integration of strong safeguarding and PSEA practices into project design and delivery.

Monitoring, evaluation, and impact (5%)

Ensure that all advocacy and knowledge transfer efforts are captured and embedded in appropriate results frameworks, objectives, outputs, indicators and Key Performance Indicators (KPIs). Provide inputs to Lepra’s reports, according to Lepra’s needs.

Person Specification

Qualifications

Essential

Relevant degree level of education in Public Health, Social Sciences, Global Health, Human Rights, Political Sciences or equivalent experience.

Desirable

Relevant post-graduate qualification

Relevant professional health-related qualification

Knowledge and Experience

Essential

Minimum of 2 yrs experience of advocacy/campaigning/policy work with an overseas development organisation

Experience of working to advance the rights of excluded populations

Extensive knowledge of global health issues and an up-to-date familiarity with issues and practice in the international development sector

Experience in planning and implementing successful strategies/campaigns/advocacy in Asia.

Experience in programme/project planning, budgeting, M&E and reporting, within a non-governmental organisation, including the preparation of reports for institutional donors.

Ability to analyse and act on data.

Experience of working on issues in relation to disability, mental health, gender, human rights and social inclusion.

Experience in project coordination and management.

Desirable

At least two years’ experience as an advocacy manager, preferably gained with an overseas development organisation or in academia, in a similar health focused role.

Familiarity with data visualisation tools and packages.

Proficiency in one or more Indian languages (e.g., Hindi, Tamil, Bengali, Telugu, etc.) is an asset.

Skills, Attitudes and Personal Qualities

Highly motivated individual with excellent interpersonal and communication skills, both written and verbal to build strong relationships, negotiate and persuade a wide range of audiences, with confidence at presenting and representing.

Proven strength in both written and verbal communication

Able to reach, network with and communicate to a wide range of stakeholders and potential stakeholders.

Excellent attention to detail, and organisational and time management skills

Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.

Ability to use databases, Word, excel, PowerPoint and other Office packages

Ability to work independently, be flexible and prioritise workload.

Ability to travel within the UK and overseas.

The right to work in the UK.

We operate a non-bias recruitment process and run our job advertisements through anonymous recruitment methods.

We offer a lot of flexibility in working practices and there is free reserved parking available at our Colchester office. We also offer 26 days annual leave plus public holidays (pro-rated), pension, Employee Assistance Programme and support from an in-house well-being team.

Only shortlisted candidates will be contacted and invited for interview. Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.

If you require any reasonable considerations such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Please do not use AI to help you write cover letters, CVs and responses to any screening questions.  We want to hear your original voice.