62 Help at home volunteer volunteer volunteer roles in Belfast

About Us

Cystic Fibrosis Trust is the UK's leading charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis (CF). CF is a life-limiting genetic condition affecting over 11,000 people across the UK. We fund vital research, campaign for access to life-changing treatments, and provide support to people living with CF and their families.

About the Role

Wear Yellow Day is one of Cystic Fibrosis Trust's flagship fundraising campaigns, bringing people together across the UK to raise awareness and vital funds for everyone affected by cystic fibrosis.

Since launching more than a decade ago, Wear Yellow Day participants have raised over £1 million to support Cystic Fibrosis Trust's work. We're now looking ahead to Wear Yellow Day 2027, taking place on 11 June 2027, and are seeking enthusiastic Champions to help us build on that success.

As a Wear Yellow Day Champion, you'll help spread the word about the campaign through your own networks. Whether that's encouraging colleagues, inspiring friends and family, promoting Wear Yellow Day within a school or community group, or sharing campaign messages online, you'll play an important role in helping make the campaign a success.

By joining us early, you'll also have the opportunity to help shape ideas, build awareness and generate momentum ahead of Wear Yellow Day 2027.

This is a UK based role and a flexible volunteering opportunity that can fit around your existing commitments. Full training, resources and support will be provided.

What You'll Be Doing

You could support us in a variety of ways, including:

• Promoting Wear Yellow Day within your workplace, school, university, community group or local network.
• Encouraging friends, family members, colleagues and community contacts to take part.
• Sharing campaign messages, fundraising ideas and promotional resources.
• Raising awareness through social media and other communication channels.
• Helping people access campaign information and resources.
• Celebrating and sharing the achievements of Wear Yellow Day participants.
• Sharing ideas and feedback to help improve future campaigns.

We recognise that every volunteer brings different strengths, experiences and connections, and aspects of the role can be tailored accordingly.

Who We're Looking For

We're looking for people who:

• Are enthusiastic about supporting Cystic Fibrosis Trust and Wear Yellow Day.
• Enjoy encouraging and inspiring others.
• Feel comfortable communicating with a variety of people.
• Are confident sharing information within their own networks and communities.
• Have access to email and basic digital communication tools.
• Are passionate about raising awareness and supporting people affected by cystic fibrosis.

Previous fundraising or volunteering experience is welcome but not essential. We particularly welcome applications from people with lived experience of cystic fibrosis, either directly or through a family member, although this is not a requirement.

Why Volunteer with Us?

• Help raise awareness of cystic fibrosis and inspire others to get involved.
• Play an important role in one of Cystic Fibrosis Trust's flagship campaigns.
• Develop confidence, communication and leadership skills.
• Gain valuable experience in campaigning, fundraising and community engagement.
• Meet other passionate supporters and become part of a supportive community.
• Receive training, guidance and ongoing support from our team.

Time Commitment

This is a flexible, campaign-based volunteering opportunity. While momentum typically builds during the six weeks leading up to Wear Yellow Day, Champions are welcome to contribute throughout the year in a way that works for them.

How to Apply

To apply, please submit your application by clicking on the link “Apply Now”.

To apply, you will need your up-to-date CV and a covering letter demonstrating why you would like to become a Wear Yellow Day Champion.

Important Dates

Closing date for applications:  rolling deadline

Shortlisted candidates will be notified directly as soon as possible of the next stage of the process. We will offer as much notice as possible to support availability. 

Further Information

If you have any questions about this opportunity, please contact us

Mulberry Cancer Support, is looking for new volunteers with flexible availability to help us set up and run our stall at a variety of fun community fundraising & enagement events, mainly in West London - Hounslow, Richmond & Ealing areas - and occasionally at our Centre in Isleworth. Come and sell rafle tickets, inspire donations, hold a collection bucket, give out leaflets and engage with the public at our own events and at fetes, fairs and stadium days.

Volunteers must be age 18+. Most events take place March - July and October - December.

Fundraising Events Organiser Volunteer

Would you like to be part of a dedicated and friendly team of volunteers and make a real difference to the lives of cats and kittens in our care?Do you enjoy planning and organising for events?  Maybe you have a particular skill that you would like to put to use?
 
Then this could be the role for you! 
 
Our Fundraising Events Team are at the heart of what we do, raising essential funds for the cats.

Our Fundraising Events Organisersshare ideas, tasks and inspiration, planning and delivering local events, with the support of the Fundraising events helpers, such as Open Days (usually 2 per year) at the centre andour annual Christmas Bazaar.

Time Expectation:  This role can be varied and time commitment can be flexible. 

Without volunteers, Cats Protection Berkshire Cat Centre simply wouldn't exist. Our amazing, friendly volunteers are a diverse group with a shared love of cats who fit volunteering around their home lives and personal commitments.

We're often looking to welcome new volunteers to join our brilliant team. As well as meeting great people and making an incredible difference to the cats of Berkshire.

Please note:  Although we do welcome everyone, unfortunately our centre is not set up to accommodate young volunteers under the age of 18, including those on the Duke of Edinburgh programme.

Full training and support will be given for all roles.  We look forward to hearing from you!

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You run Pinnacle's finance function day to day: accurate books, timely reporting, tight controls and no surprises. The CFO sets financial strategy; you own the numbers underneath it.

Key tasks

1.  Bookkeeping & transactions

○ Record income and expenditure accurately and promptly.

○ Reconcile bank accounts, card transactions and payment platforms.

○ Process supplier invoices and volunteer expense claims in line with policy.

2.  Reporting

○ Produce monthly management accounts with commentary, not just figures.

○ Report budget against actual by department and flag variances early.

○ Track restricted fund spend against funder conditions.

3.  Controls & compliance

○ Enforce authorisation limits, expenses policy and segregation of duties.

○ Prepare for year end and support Companies House filings and the CIC annual report.

○ Keep records in a state that would survive scrutiny.

4.  Budgeting support

○ Help each lead build a budget they can realistically hold.

○ Provide event and programme costings, including cost per participant.

○ Challenge spending that is unbudgeted or unjustified.

What we're looking for

● Qualified, part-qualified or experienced in bookkeeping and management accounts.

● Accurate and methodical — small errors bother you.

● Confident with accounting software such as Xero or QuickBooks.

● Familiar with restricted fund accounting in a charity or CIC context (desirable).

● Discreet and trustworthy with confidential information.

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

Rocky Road Rescue (Registered Charity 1198638) is a British charity helping dogs and cats in need in Romania by finding them homes here in the United Kingdom. 

We’re entirely volunteer-run meaning all the money we raise goes towards helping animals.

We need help homechecking prospective adopters! This is a fully remote role and we only ask that you commit a minimum of 3 hours a week for a minimum of 6 months.

You’re a clear communicator and loves meeting new people - the Homechecker meets prospective adopters at a key point of their journey.

You’ll be comfortable using whatsapp, google meet or equivalent to conduct video homecheck calls, following a script to check the adopters’ home set-up and make sure they understand what Romania rescues are like.

We expect that you will represent us in a professional, supportive and friendly manner, giving an unbiased summary of your conversation and a clear recommendation for or against adoption.

Your homecheck write ups will be clear and concise so the Directors can understand each adopters individual strengths and any potential challenges.

Love of cats and/or dogs essential!

In return, we will provide you with training and a friendly team of volunteers and directors to learn from and are happy to provide references attesting to your contribution to our charity.

To apply, email us with a summary of your experience, your contact details and why you'd like to volunteer with Rocky Road Rescue and a member of our team will be in touch shortly.

Become a Community Discharge Support Service Volunteer and help someone get back on their feet when they come home from hospital.

What do Community Support Volunteers do?

Our friendly Community Support Volunteers visit people when they have come home from hospital, typically once a week for 4 – 6 weeks.

At a time when people are recovering and really appreciate a bit of extra help you could be supporting with shopping and light housework. But it’s often the company and encouragement of our volunteers that is appreciated the most as we check in and chat!

By doing this we help with recovery and reduce the chance of readmission to hospital.

You can also help from our office in Aylesbury  by making welfare and check in calls with our clients and helping to arrange these visits.

What you will get out of it

It's a great way to make a real difference to someone's life at a time they especially need it.

You'll be giving something back to your community

You get to be part of Age UK Buckinghamshire's volunteer team

Volunteers tell us they find this really rewarding and get lots out of it themselves.

What is expected of me?

Community Support Volunteers are expected to visit each client once a week for up to 6 weeks.

These visits are flexible, based on your availability.

Our office support volunteers are asked to help for 1 – 2 hours a week.

Volunteers complete a short relevant training session and provide references.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Our cat admissions volunteers ensure the smooth running of our admissions process, helping our volunteer groups and teams admit cats into our care in the most effective and stress-free way possible for both people and cats. This role is undertaken from your own home. This could be the perfect volunteer role if you have administration experience, a passion for cats, or both!

Without the passionate and committed teams of volunteers across Cats Protection, we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Responding to email and telephone enquiries regarding cats coming into care
• Managing the cat waiting list and prioritising accordingly
• Liaising with other volunteers, employees, local vets and members of the public
• Using our administrative systems to record cats coming into care

Time expectation

Our cat admissions volunteers usually spend two to four hours a week in this role which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

The Dementia Services supports people to live independently and safely at home for as long as possible, stay socially engaged and carry on doing what they love. The service supports Camden residents over the age of 55 in the early or moderate stages of dementia.

We offer clients from the Dementia Services (befriending and wellbeing) a short performance or creative activity delivered by a volunteer visual artist, musician, dancer, actor, performer, and other creative artforms. You may choose to share a creative hobby or an art form you practice professionally.

What does the role involve? 

·Share your creative talent or hobby with older people living with dementia by delivering a short performance to an older person at home or providing an opportunity for them to participate in a creative activity.

·Visit a minimum of 4 times per year for up to 1.5 hours each time, including 20/30 minutes for the performance/activity.

·Provide opportunities for connection with older people during your visit through conversation and engagement.

• Liaise with service coordinators to link with clients who have asked to receive these visits/calls.
• Provide feedback after every performance, including positive impact, improvements to the delivery of visits or concerns regarding the client. 

What will you get out of it?

·An opportunity to create meaningful experiences for all

·Be part of something rewarding and fulfilling

·Training in dementia awareness, safeguarding and more

·Supervision and support

·Reimbursement of expenses

·Opportunities to meet other volunteers

What are the benefits for people living with dementia?

 Many of the clients we support in this service are housebound or do not have the confidence or opportunity to attend events. Some clients may be artists, performers and creatives in their own right who do not get an opportunity to engage with or experience this aspect of their lives anymore.

Giving people who are living with memory loss an opportunity to be part of creative activities is a stimulating, fun way of putting them in touch with memories, other people and the wider community.

Bringing your artform into peoples’ homes can have a huge impact on reducing isolation, encouraging connection and bring a sprinkle of joy to those living with dementia.

We are looking for people who have:

• An interest in sharing or performing their creative, artistic skill whether you are a hobbyist or a professional: 
• Singing

·Playing a musical instrument

·Visual art activity

·Poetry/acting

·Dancing

·Culture-specific art/music/dance/poetry

These are just a handful of examples, but we will consider applications from a variety of artists/musicians/ performers and are open to suggestions.

What other attributes do you need?

• Good verbal and written skills in English 

• Enjoy conversation.
• A desire to learn more about an individual and their interests and their past, and life history
• Consistency and reliability 
• An ability to empathise and understand the needs and experiences of an individual with dementia and memory loss.
• Understanding of confidentiality
• Patience and sensitivity
• Confidence to deal with emergencies
• Requirement to undertake induction training and follow guidelines and policies of Age UK Camden

Volunteering Hours 

Performances/activities:Usually approx. 20 -30 minutes but 1-1.5hrs are assigned to the visit

 Minimum of 4 - 6 visits a year (you can opt to do more). 

Visits will be a time agreed between you and the older person you are matched with.

Please note, early morning and late evenings are generally not suitable times for visits. 

Training and induction are provided for the role and includes: 

• Online Dementia Awareness course 
• Age UK Camden organisational induction 
• Induction to Dementia Befriending and Dementia Wellbeing Services and relationships, how to deliver a performer visit
• Safeguarding Adults online course
• Data Awareness online course

We will give you:

• Ongoing support including regular supervision by the coordinator of the service.
• Reimbursement of agreed expenses 
• Access to Volunteer Forum events

 If you are interested, we will ask you to: 

• Complete an application form

• Meet with Dementia Services staff member
• Provide details of two Referees
• Complete an Enhanced DBS check (we arrange this with you)
• Induction and training (as laid out above)

We understand that completing the various steps takes time, and we support and keep in touch with you through the process. 

As this role brings our volunteers into regular contact with vulnerable older people, we make sure that all volunteers understand their role and have completed our recruitment procedures to both our and their satisfaction. 

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You build the non-financial relationships that give Pinnacle reach and credibility — mosques, universities, community organisations, sports clubs and local institutions. Corporate Partnership handles money; you build mutual value.

Key tasks

1.  Relationship building

○ Map and prioritise the organisations worth partnering with across the city and country.

○ Make first approaches and build genuine working relationships.

○ Define what Pinnacle offers a partner, not only what we want from them.

2.  Partnership delivery

○ Agree scope in writing through MOUs or referral arrangements.

○ Coordinate joint events, cross-promotion and shared initiatives.

○ Deliver our side properly, so partners want a second year.

3.  Reach & audience

○ Use partnerships to reach young adults we are not currently reaching.

○ Support Marketing with partner distribution channels.

○ Represent Pinnacle credibly at partner events.

4.  Coordination & records

○ Coordinate with the Corporate Partnership Lead so one organisation has one relationship with us.

○ Maintain the partnerships register: status, owner, value and renewal date.

○ Report on partnership activity to the CMO.

What we're looking for

● Relationship-building or community engagement experience.

● Confident making a first approach to someone you do not know.

● Strong follow-through — most partnerships die of neglect.

● Credible representing Pinnacle without senior cover in the room.

● Knowledge of Birmingham's community and institutional landscape (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

Join Our Team and Make a Difference!

Are you passionate about animal welfare and looking for a rewarding way to contribute? Become a key part of our online auctions to help raise vital funds for our cause!

As an Auction for Animals Volunteer, you'll play a crucial role in collecting items for our auctions, which take place in our dedicated Facebook Group and our eBay store. 

What You'll Do:

· Engage your network: Reach out to friends, family, and colleagues to gather preloved items for auction. You’ll help give things a second life while raising funds for animals in need!

· Connect with your community: Tap into local Freecycle groups, social media, and even your neighborhood to find exciting items to auction.

· Reach out to businesses: Approach businesses for new, unused donations. It could be products, services, or gift cards that can help boost the auction's success.

· Admin support: Help with scheduling and listing items, making them appealing for our audiences. Also pack and post items promptly to ensure we provide excellent customer care. 

Why Volunteer with Us?

· Make a real impact: Every item you help secure means more funds for our charity, which go toward supporting stray animals in our care and rehoming programs.

· Flexible commitment: You can volunteer from the comfort of your own home and set your own pace. We are looking for around 1-3hrs per week. 

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own campaigns end to end, and the audience thinking behind them. You take a target — attendance, sign-ups, donations — work out who we need to reach and how, brief the team, and deliver the number.

Key tasks

1.  Audience & planning

○ Define priority audiences and what genuinely motivates each of them to turn up.

○ Own the marketing calendar, mapped to the programme, event and fundraising calendars.

○ Set and publish targets: reach, sign-ups, attendance and return rate.

2.  Campaign execution

○ Build campaign plans with objective, audience, message, channels and timeline.

○ Write clear briefs for Creative, Video and Social, with realistic lead times.

○ Manage paid promotion within budget, and adjust mid-campaign on what the numbers say.

3.  Measurement

○ Track performance against target daily while a campaign is live.

○ Run post-campaign reviews with honest conclusions.

○ Own analytics, CRM data quality and GDPR compliance for marketing communications.

4.  Coordination

○ Coordinate with Fundraising on income campaigns and with Events on ticketing.

○ Support Partnerships with distribution through partner channels.

○ Report to the CMO against target.

What we're looking for

● Campaign management experience with outcomes you can quantify.

● Fluent in analytics and comfortable running paid social.

● A clear brief writer — precise about audience, message and what success looks like.

● Organised; much of this role is running other people's deadlines.

● Persuasive copywriting ability (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

Age UK Bucks ‘Age Better Bucks’ volunteers will support local older people to achieve personal goals – by helping them navigate and take advantage of a Support Plan devised by as community worker, that is designed to help them meet the challenges of older age.

This could be by phoning them to provide encouragement, explanation and support, and to check on progress, and also to help them with attendance at appointments and going to new groups or activities.

What do Age Better Bucks Volunteers do?

• Work with the Community Support Connector from Age UK Bucks to accept a client and understand their goals and support plan – and which services they have been referred to for support
• Contact the client to introduce yourself, and explain what you can help them with and if that’s OK with them
• Agree how your support is best provided – e.g. weekly calls for progress and encouragement, or help with something specific on their plan. That could be a home visit (if appropriate) to help them make a call or prepare for an appointment; attend a group or activity with them; or help them take a bus etc.
• Report back to the Community Support Connector if there are any issues or concerns and agree when your support can stop
• Ideally, you’d support a few clients each week or month, depending on how much time you have

The role is to support and help the client to access the referrals and support put in place for them – and not to support them with care or specific needs yourself. Referrals might be to local care services, to local groups or clubs, or to an occupational therapist for home adaptations, other voluntary organisations and support groups etc.

Our Age Better Bucks Service

Age Better Bucks supports over 65s who could benefit from extra support to manage their well being and remain independent. It is for older people experiencing challenges or need extra support to stay independent and well – for example increasing loneliness/isolation; bereavement; health/mobility decline; mood change.

Our team of support workers will assess their needs and circumstances specific to them, and develop an action plan with them to ensure more support and help can be arranged. We check in with the client after 6 weeks to see how they are getting on, and after 6 months to see how they are and check if anything has changed, got worse or improved.

The service is designed to give people the tools, contacts and support to make positive changes and especially to tackle the impact of loneliness and isolation.

An action plan, or support plan, will be devised with all clients, identifying their main goals based on their individual needs and challenges, and referring them, with their consent only, to other services and support we agree can help. At this stage we’ll assess if a volunteer like you can help then take full advantage of this support.

What you will get out of it

• Join an enthusiastic team of people who want to make a difference
• It's a great way to support older people making a real difference to their lives
• You'll be giving something back to your community
• You get to be part of Age UK Buckinghamshire's volunteer team
• We will reimburse reasonable, approved out of pocket expenses
• Volunteers tell us they find Volunteering really rewarding and get lots out of it themselves
• You will be fully supported by our Team and wider Age UK Buckinghamshire support.

What is expected of me?

We tell you about each client and ask if you’d like to take it up. You would then arrange and complete the call or visit when convenient. The work you do is conducted in line with guidance we provide and you must comply with necessary procedures including Data Protection/Confidentiality and Personal Safety.

After the visit/contact you will complete and submit a contact form. Volunteers complete relevant training, provide references and complete a DBS check.

Key skills and requirements

• Good listener, clear communicator and able to maintain confidentiality. A good conversationalist!
• Ability to lead the conversation, provide feedback to the team and summarise the conversation.
• Non-judgmental. Able to respect others’ differences and choices
• Patient, flexible and reliable
• Able to work independently with guidance and support
• Ability to travel around the area to visit people
• A regular commitment to give 1-2 hours a week would be appreciated but the role is flexible, you can work from home, do visits, only make calls, whatever works for you.
• An interest in helping older people live the lives they want

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You bring in corporate support — sponsorship, charity-of-the-year partnerships, in-kind giving and employee fundraising. You build relationships where the business genuinely gets something back.

Key tasks

1.  Prospecting

○ Identify businesses whose interests align with Pinnacle's work and audience.

○ Research decision-makers and the best route in.

○ Maintain a prospect pipeline with clear ownership so approaches never collide with other teams.

2.  Proposition & pitch

○ Build sponsorship packages with clearly defined deliverables and honest value.

○ Pitch to businesses and negotiate terms.

○ Agree everything in writing before delivery begins.

3.  Delivery & stewardship

○ Deliver what was promised: visibility, access, engagement and reporting.

○ Provide sponsors with evidence of impact and reach.

○ Renew partnerships before they lapse rather than after.

4.  Coordination

○ Coordinate with the Partnerships Lead so one organisation has one relationship with us.

○ Work with Events on sponsor presence and experience on the night.

○ Report income and pipeline to the CFO.

What we're looking for

● Sales, business development or sponsorship experience.

● Confident with senior business contacts and comfortable making the first approach.

● Commercially minded — you can structure something where both sides win.

● Strong follow-through; the role is mostly what happens after the pitch.

● Knowledge of the Birmingham business network (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

Help older people claim welfare benefits through home visits, form-filling and friendly support.

About Us

Age UK Buckinghamshire is a local, independent charity and part of the wider Age UK Network. We support older people across the county through vital services including befriending, information and advice, dementia support, practical help at home, and welfare benefits support - helping people stay independent, connected, and supported.

Our work is more important now than ever. Many older people face growing challenges such as the rising cost of living, social isolation, and difficulty accessing support. 

As demand for our services continues to increase, community support is essential to help us reach more people in need. By raising awareness of what we do, we can ensure that older people know where to turn for help, and inspire others to support our work through volunteering, fundraising, and partnership.

What do Welfare Benefits Volunteers do?

Help older people boost their income by becoming a Welfare Benefits Volunteer.

Many older people face financial difficulties because they are not claiming all the welfare benefits they are entitled to. At Age UK Buckinghamshire, we support older people to access the benefits they deserve by offering personalised advice and practical help.

Our trained volunteer advisors visit people in their own homes to guide them through the claims process, completing benefit forms on their behalf and ensuring applications reflect their individual circumstances.

Following full training, you will be matched with clients for one-off home visits, usually lasting one to two hours. Along the way, there’s often time for a friendly chat, and perhaps a cup of tea, while making a real difference to someone’s quality of life.

What skills does a Welfare Benefits Advisor need?

• Empathy and patience with older people
• A professional, friendly and approachable manner
• Attention to detail and good record-keeping skills
• A non-judgemental approach
• Willingness to learn about older people’s benefits

What training do we provide?

Successful applicants complete 2 training sessions covering the needs of older people and welfare benefits.  At the end of this initial training, you will be “buddied” with one or more experienced volunteers, first as an observer and later as an advisor until you have the knowledge and confidence to undertake one-to-one visits.

How much time do we expect you to give?

Once trained, you can commit to as many or as few visits per week as you wish. Each visit takes, on average, about 1 – 2 hours.  There are quarterly meetings that provide support and additional training days from time to time to keep up with new legislation.

What is our commitment to you?

• We will provide initial and ongoing training to help you develop your knowledge and skills.
• We will continue to support you in your role, providing information and advice as necessary.
• We will discuss with you any problems you may have with your role, or any concerns we have.
• We will reimburse reasonable, approved out of pocket expenses.