Home based jobs in Thornbury, south gloucestershire

About us

Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.  

Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.

Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision, forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A-level students and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.   

We are a small but growing team of lawyers, communications experts, and campaigners. We are a CIC, not a practising law firm. We partner with legal firms on cases, directing litigation in multiple jurisdictions. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.

About you

You are a highly experienced lawyer with a strong interest in using the law to hold governments and companies to account. You see the law as a tool for structural change, not just individual wins. You think strategically about how litigation, campaigning, and coalition-building can work together. You appreciate the value and impact of movements and are as comfortable drafting legal arguments as you are speaking to a journalist, or rallying those who've never heard of judicial review to a joint cause. You care about power, meaning who has it, who doesn't, and how to shift it. You follow the ways Big Tech and governments are reshaping society, and you don't just find it interesting: it makes you want to act. You're a sharp, compelling writer who can make complex legal arguments land with different audiences. You're a self-starter who spots opportunities and runs with them, but you're equally invested in the team around you. You share credit generously, help sharpen others' thinking, and understand that lasting change is collective. Most importantly, you believe in making the use of technology fair for all.

If this is you; if you want to take on some of the most powerful companies and governments in the world, and you think the law is one of the tools we have to do it; if you are seeking a role where the work is urgent and the stakes are real, we would love to hear from you.

The role

The post holder will work alongside our Co-Executive Director, Head of Legal and Legal Administrator in developing and managing Foxglove’s legal work. You will develop and drive forward a significant number and range of cases, including the development of case theories, investigating and collecting evidence, drafting correspondence, evidence and submissions. You will also be responsible for coordinating and managing external legal teams, in multiple jurisdictions. This will require you to have the comfort and ability to navigate diverse settings, while also having the insight to weigh up the benefits and challenges of pursuing cases in different jurisdictions. You will serve as an external representative for Foxglove’s work, writing and speaking on topics of relevance. You will also be a sparring partner for others in the team, bringing a creative mindset and political savviness. UK and international travel are required. Flexibility with working hours will sometimes be needed.

Key responsibilities include, but are not limited to:

Case Development and Management

• Build connections, and listen to affected communities, unearth and pursue issues caused by tech injustice, coming up with innovative legal solutions.
• Build and maintain relationships with impacted community members, unions, other lawyers, experts, co-counsel, intervenors, civil society organisations, whistleblowers, and the public.
• Explore and develop new and undiscovered opportunities for Foxglove to be impactful and effective in our work.
• Effectively work with the co-Executive Director and Head of Legal to develop and implement Foxglove’s legal strategy.
• Manage multiple cases at any one time, while also thinking to the future regarding cases that should be explored and developed.
• Draft and comment on technical and legal documents and correspondence.
• Lead evidence gathering.

Compliance and Risk Management

• Manage court deadlines and time limits where applicable.
• Ensure regulatory compliance in all aspects of your work and our cases.
• Always maintain the strictest standards of client confidentiality.
• Always maintain the strictest concern for and awareness of data protection and Foxglove policies.
• Keep up to date with the global political and litigation landscape concerning tech justice.

Other

• Help ensure communities’, workers’ and affected individual’s voices are heard in our campaigns, communications and advocacy work.
• Contribute to external representation and writing, including through media appearances, social media posts, blogs and op-eds.
• Contribute to the development of materials for advocacy purposes including video or audio testimony, photographs etc.
• Support others in our legal team, across Foxglove, and the relevant ecosystem in developing strategies to use the law to hold governments and companies to account.
• Other ad hoc tasks as required.

Person Specification

Essential

• Substantial experience in legal practice and conducting litigation and a demonstrated understanding of litigation strategies.
• Creative thinking and imagination.
• A strong interest in using the law to hold governments and companies to account.
• Qualified lawyer in any jurisdiction with at least 10 years of legal experience.
• Significant experience in legal practice in the UK.  
• Demonstrable commitment to supporting marginalised communities to access justice.
• Ability to learn new areas of law quickly and develop new areas of work.
• Good political antennae and excellent relationship building and management skills.
• Experience conducting cases from initial advice through to trial.
• Relevant experience in analysing complex factual and legal situations and helping to advise clients in accordance with their aims.
• Experience in dealing sensitively with clients, whistleblowers and experts.
• Experience in working on complex matters, which require analysis of large amounts of documents and data.
• Excellent communication skills, demonstrated by the ability to communicate accurately, clearly, concisely and persuasively, both verbally and in writing.
• Excellent time management skills demonstrated by the ability to organise and prioritise a complex workload and work to tight deadlines.
• Experience in working and leading a team environment.
• Comfort with working at both the details-driven operational level and big-picture strategic level, as well as the ability to navigate between the two.

Length and Salary

The role is permanent. The annual salary is £88,400 per annum less any required deductions for income tax and national insurance.

Our team works remotely, and this role can be based anywhere. We would prefer you to work within or close to UK office hours, but this is flexible. Our team travels every two months for team days and twice a year for team retreats. This role will include significant UK and international travel. Only candidates with the right to work in their location will be considered.

How to apply

Please make your application via Applied, answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in May for selected candidates.

Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech- justice organisation, we ask the same of our candidates.

Foxglove is being supported in this search and appointment process by SCHC Advisors. For a confidential conversation to learn more about the role, please contact Sophia Copeman.

Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.

We encourage people from historically disadvantaged or underrepresented groups in the legal profession to apply.

If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with Sophia Copeman.

If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy.

Associate Director

Do you have senior-level experience in advocacy/influencing; service delivery or community engagement and development?

We’re looking for an exceptional systems leader to drive the work across the East of England and ensure people affected by stroke have the support they need to rebuild their lives.

Position: S11367 Associate Director – East of England

Location: Home-based, East of England. However, travel and overnight stays within the UK will be required as part of this role.

Hours: Full-time, 35 hours per week

Salary: Circa £64,700 per annum (Inner London weighting £3,950 per annum or Outer London weighting £2,457per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 31 May 2026

First interview Date (online): 9 June 2026

Second interview Date and discussion with team (face to face, London): 17 June 2026

The Role

You’ll lead the Association’s work in East of England, focusing on what matters most to stroke survivors and ensuring this work has real, measurable impact. In this influential role, you’ll build strong relationships across health and social care, Local Government, and the wider stroke community. Influencing local policy and practice, and overseeing the effective delivery of high-quality stroke support.

Key responsibilities will include:

• Lead the Association’s strategic direction and impact in the East of England, ensuring people affected by stroke receive high quality support.
• Build and manage relationships with key health, social care and political stakeholders, acting as a credible and respected systems leader.
• Increase the reach and impact of the locality delivered services to ensure all new stroke survivors in the East of England receive the support they need.
• Lead and develop the East of England team, addressing capacity needs and building volunteer capability to meet local priorities.
• Strengthen partnerships across the stroke community to improve access to support and tackle health inequalities.
• Lead engagement in local policy and pathway development, influencing improvements at health board level.

About You

You’ll have:

• Senior-level experience in advocacy/influencing; service delivery or community engagement and development.
• Senior level experience influencing policy change, ideally in health and social care, at a regional or national level.
• Substantial experience of holding senior-level relationships with partner organisations, ideally in health and social care / the NHS using strong negotiation skills and political judgement.
• Proven experience of leading high performing teams and large geographically distributed teams of paid staff and volunteers, with a strong track record of growing and developing staff and teams.
• Inspiring leadership approach, balancing strategic and operational demands with sound judgement, and strong knowledge of influencing and systems leadership.

The East of England comprises of the areas within the NHS Integrated Care Boards of: Central East (Cambridgeshire and Peterborough, Hertfordshire, Bedfordshire, Luton and Milton Keynes), Norfolk and Suffolk and NHS Essex.

This role requires extensive travel across a large geographical locality. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

As part of the process you will be asked to submit your CV and a covering letter demonstrating how you meet the person specification set out in the Role Profile and what you bring to the role in terms of your skills and experience.

Please state any preferences for flexible options in your application. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

You will be able to view the role profile when you apply.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Advocacy, Influencing, Service Delivery, Community Engagement, Community Development, Policy, Health and Social Care, Health. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

We are looking for someone to provide key administrative and practical support for a range of projects. The post holder will have excellent administration and interpersonal skills, helping to ensure our projects run smoothly by carrying out tasks effectively and on time, using their own initiative to problem solve and seeking clarity where needed. They will build good working relationships within Centre for Sustainable Energy (CSE) and with external stakeholders.

Pay and conditions

• The role is permanent, full-time (37.5 hours per week).

• The starting salary for the role will be £26,450 per year.

• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• To provide administrative support for the timely delivery of project activities, accurate record keeping and robust reporting across a range of CSE projects and initiatives.

• To provide support for the planning, promotion and delivery of training sessions, external workshops and events (both online and in person).

• To play a key role in co-ordinating our support (including grant giving) for community-based organisations, including acting as a key point of contact, recording support, tracking payments, monitoring delivery, and maintaining records.

• To liaise with a range of stakeholders, potentially including community groups, local authorities, town and parish councils, and partners in our youth work initiatives.

• To represent CSE on a range of projects, in external in-person and online meetings and events.

• To support promotion of CSE projects, activities, reports and publications to ensure effective engagement with the target audience.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• 5 GCSEs (including English) at grade A-C (or 4 or above), or equivalent

• Use of MS office applications including Word, Excel and Outlook

• Experience with Teams and Zoom for online calls / meetings

• Providing administrative support in an organisation or for a specific activity

• Working on more than one project or set of tasks at once, and being accountable for your time

• Experience of liaising with colleagues and external customer/partners

• Highly organised and able to manage time and a busy workload

• Excellent written communication skills (e.g. emails, newsletters, reports)

• Excellent verbal communication skills (e.g. online calls, telephone calls, speaking in meetings)

• Able to build strong working relationships with people (e.g. within the organisation, and in community organisations we support)

• Excellent attention to detail – even when you’re working on repetitive administrative tasks or working under pressure

• Strong teamwork is essential for this role.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

Applications should be made on the application form, available at on our website. Your application should demonstrate how your knowledge, skills and experience relate to the person specification. CVs and supporting letters will not be considered as part of the application process. The front sheet of the application form containing personal information will be removed prior to the details of the form being read by the selection panel.

Applications should be sent by email or by post to: Reception, Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH.

The closing date for applications is 17:00 on Friday 1 May 2026.

Interviews will take place in-person at our offices in Bristol on Thursday 21 May 2026.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

JOB TITLE: Membership Executive (England) 

CONTRACT: Permanent, Part Time (28 hours per week) 

ORGANISATION: Royal Life Saving Society UK (RLSS UK) 

DEPARTMENT: Membership & Education

LOCATION: Home/Field based
*with regular travel throughout England and to RLSS UK HQ, where required 

REPORTS TO: Head of Membership 

SALARY:£27,308 (Grade E) *Pro-rata for Part Time Hours

 
ROLE OVERVIEW 
We are seeking a self-motivated, personable, and enthusiastic individual to work as part of a team to support and grow our Branches and our lifesaving clubs as well as developing and grow recognition of and participation in Lifesaving Sport.

Pivotal to the role will be the collaboration with external agencies and clubs in England, to strengthen and publicise our water safety education throughout the region together with supporting the needs of clubs in the region. 

KEY TASKS, ROLES, AND RESPONSIBILITIES 

• To build and maintain productive relationships with organisations involved in the field of water safety, particularly with Water Safety England and associated partners including attendance at relevant meetings in coordination with the RLSS UK team
• To actively recruit and increase the number of clubs affiliated to RLSS UK 
• To support our Branches and their work in the regions through ongoing communication, sharing RLSS UK updates and feeding back on Branch activities and requirements
• Understand the water safety and drowning prevention geographical landscape across England and actively seek to enhance lifesaving provision in areas of low activity 
• In partnership with the Volunteering and Events Team and Sports Committee, continue to develop and grow participation in Lifesaving Sport 
• Support clubs to achieve and maintain the appropriate accreditation in line with RLSS UK requirements and policies 
• Support clubs to ensure they have the appropriate status, governance, and structure to enable them to be sustainable and effective 
• Support clubs, branches and working groups to offer effective pathways for the development of talent, growth, and retention of members 
• Support clubs to ensure they are compliant with the safeguarding requirements set out by RLSS UK 
• To support clubs to have an affective and appropriate workforce in place, including supporting them to recruit, train and retain 
• Contribute to RLSS UK’s Equality, Diversity, and Inclusion work to ensure affiliated clubs grow their capability to ensure every community enjoys water safely 
• Ability to attend occasional evening events 
• Willingness to travel throughout England as required

Other Duties & Responsibilities 

• Lead on and support ad hoc projects as required 
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager. 
• To demonstrate and uphold the Society’s values and behavioural standards 
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers 
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date as part of RLSS UK’s compliance programme. 

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. 

PERSON SPECIFICATION 

Essential Relevant Experience, Skills and/or Aptitudes 

• Experience of working with volunteers and sporting clubs 
• Experience of planning, prioritising, and managing a varied work programme and number of projects 
• Experience of effective liaison with external stakeholders to deliver outcomes and impact 
• Able to communicate effectively with people at all ages and all levels 
• High level of computer literacy 
• Excellent accuracy in numeracy and literacy 
• Ability to act on own initiative and to work as part of team with excellent interpersonal skills 
• A positive ‘can do’ attitude 
• Hold a Full UK Driving License, or have the ability to travel

Desirable Relevant Experience, Skills and/or Aptitudes 

•  An understanding of lifesaving and water safety sector/community 
• An understanding of working with branches
• An understanding of the aquatic sector and the structure of lifesaving clubs across the UK and Ireland 
• Demonstrable experience of increasing participation in underrepresented groups 
• Experience of working with governing bodies 
• Sport or Community Development qualification 
• Demonstrable experience of running or being involved in a sport club 
• Ability to adopt a flexible approach to work to meet the needs of the role 

YOUR STRENGTHS 

Personable – You can communicate effectively with people at all ages and levels. 

Relationship Building – You can develop positive and long last relations with clubs, organisations, and partners. 

Flexibility – You remain adaptable and flexible in the face of unfamiliar or changing situations.

Empathy – You readily identify with other people’s situations and can see things clearly from their perspective. 

Initiative – You take independent action to make things happen and to achieve goals. 

Resilience – You deal effectively with setbacks and enjoy overcoming difficult challenges. 

Optimism – You remain positive and upbeat about the future and your ability to influence it to your advantage. 

Developing Others – You promote other people’s learning and development to help them achieve their goals and fulfil their potential. 

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should be our next Membership Executive (England) 

Closing Date – 5pm, Wednesday 13 May 2026

Interview Date – Thursday 21 and Friday 22 May 2026 our Worcester Head Office (subject to change)

WHAT RLSS UK CAN OFFER YOU

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits
• Free RLSS UK Membership
• Free tea and coffee at HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Lloyds Bank Foundation 

Head of Programme Design and Organisational Development 

Starting Salary: £66,438 (if London-based); £61,872 (if not London-based) 

Contract: Full-time, permanent contract (we are open to conversations about flexibility - so please ask) 

Location: Remote role - can be based anywhere in England or Wales with an expectation of frequent travel across England and Wales 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a leadership opportunity to shape how the Foundation designs, delivers and strengthens its programmes across England and Wales. 

As Head of Programme Design and Organisational Development, you will lead the Foundation’s approach to programme design, organisational development and volunteering, ensuring everything we do is high quality, evidence-informed and grounded in lived experience. 

You will set the standards, frameworks and tools that underpin programme design across the organisation, working closely with Programme Leads to design new programmes and strengthen existing ones. You will also lead our organisational development offer, ensuring charities and partners are supported to become stronger, more resilient and better connected. 

Alongside this, you will shape how volunteering contributes to our work, embedding it across programmes and ensuring it supports both community capacity and connection. 

You will work across teams and directorates to ensure programme design, organisational development and volunteering are fully aligned and working together to deliver meaningful community-led change. 

About You 

We’re looking for an experienced and credible leader with a strong background in programme or service design, ideally in complex or multi-partner environments. 

You will bring a deep understanding of how organisational development builds capacity and resilience, alongside experience of using evidence and insight to improve programmes and outcomes. 

You will be confident developing frameworks, standards and approaches that ensure quality and consistency, while also enabling innovation and learning. 

You will be a collaborative and relational leader, with strong partnership skills and the ability to work across internal teams and external organisations. A commitment to diversity, equity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Thursday 28th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Tuesday 9th June 2026 

Second Interview: Thursday 18th June 2026 

Location: For candidates based in London, they will be expected to work from our offices twice a week. This will not be required from candidates in other Regions.London based, requiring two days per week at Society Building, 8 All Saints Street, London N1, or Regional based with your place of work being your primary residence or suitable workplace close to your home.

Interview: 1 stage totalling around 1 hour 

Reporting to: Digital Systems Coordinator

The Role

This is an exciting opportunity to grow your career in digital support, working at the heart of our digital platforms and services. You’ll play a key role in ensuring our systems run smoothly by triaging and resolving support requests, while gaining hands-on experience with platform administration, integrations, and testing. Working closely with internal teams and external partners, you’ll help deliver reliable, user-focused digital experiences in a fast-paced environment.

Key responsibilities:

• Monitor, triage, and resolve digital helpdesk requests, ensuring timely and effective support

• Support the day-to-day operation of digital platforms, including basic configuration and integrations

• Collaborate with internal teams and external suppliers to maintain smooth and reliable services

• Assist with testing, troubleshooting, and continuous improvement of digital systems

This is an exciting opportunity for someone looking to build a career in digital operations, develop technical skills, and gain exposure to modern web platforms and tools.

Your background:

You have a strong interest in digital platforms and a basic understanding of how websites and support workflows operate. You’re a proactive problem solver with a willingness to learn, able to manage tasks through to completion and communicate clearly with both technical and non-technical stakeholders. Ideally, you have some experience working in a fast-paced or agile environment and are comfortable collaborating with others to deliver high-quality digital services.

Why Join Us?

With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference! 

Some of NCVO’s great benefits include:

• 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service. 
• five days’ volunteering leave (pro rata for part-time staff) 
• enhanced pay for maternity/adoption leave 
• generous employer pension contribution of up to 8.5% of salary 

About the Team

​​​This role sits within the Technology team. They deliver key strategic projects that impact on the organisational growth, as well as managing the IT capability of the business and exploring how we can utilise existing and new technology.

How to Apply

For more information and to apply, please click on the Redirect button.

We’re not able to respond to or provide feedback on every application received. If you have not heard back within 72 hours of your application, unfortunately you’ve been unsuccessful in progressing to the next stage.

Here at the Royal British Legion, we are currently embarking on an exciting new phase within our Membership directorate. As part of our new ten year strategy, we are pleased to be seeking a Head of Youth in a newly created, leadership role.

As a key member of the Membership, Armed Forces and Community Engagement team, this role will contribute to the delivery of our new strategy leading a nationally-scaled, innovative youth approach, creating the conditions for our organisation to thrive for future generations.

Reporting into our new Director: Armed Forces Engagement, Partnerships and Youth, this exciting new role will see you identify and develop strategic, high-impact youth partnerships at a national level (including in the devolved nations) that help us reach more young people in new, exciting and innovative ways, advancing RBL’s vision of “Bringing Society Together to Recognise, Remember and Support the Armed Forces Community”.

You will lead the development, delivery and evolution of an RBL youth plan, highlighting the role of the RBL and positioning youth engagement as a long-term strategic enabler of our Armed Forces Community. This will include work across schools and youth organisations, with a particular emphasis on remembrance activities, and developing a Cadet Forces Engagement strategy.

Managing a small and newly created team, key responsibilities will include:

- Develop and implement a Cadet Forces engagement and partnership working strategy aimed at both cadets and CFAVs which seeks to raise awareness and understanding of the role of the armed forces community, promotes engagement in remembrance activities (including the wearing of the Poppy) and develops and understanding of the role of RBL
- lead the development and approval of the RBL Schools and Learning Strategy, fostering collaboration across departments to maximise engagement with school-age children
- Working with our current youth members, re-design and re-launch the youth membership, ensuring RBL has a relevant, engaging and attractive youth membership offer
- Demonstrate creativity, initiative and thought-leadership in planning, piloting and developing youth initiatives with partners
- Act as a champion for young people internally and externally to partners

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will be expected to travel regularly in the course of your work including regularly to London Haig House. You will be contracted to your home address, where you will be expected to work when not travelling.

This is a full time position, working 35 hours per week, Monday-Friday, with understanding that due to the nature of the role some evening and/or weekend work may be required at times.

The successful applicant will require a full UK driving licence and an Enhanced DBS check will be be undertaken as part of the pre employment checks process.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Are you a highly organised and proactive administrator who enjoys helping projects run smoothly? Join Shelter as our Programme and Project Support Officer and play a key role in supporting the delivery of important organisational projects within our Strategy Enablement function.

About the role

The Programme and Project Support Officer will support the delivery of key projects and programmes of work driven by the Strategy Enablement function.

They will ensure programmes and projects run smoothly by supporting the administration, co-ordination and reporting related to the projects, programmes and their workstreams. The role will ensure that programmes are supported with accurate and up to date information and will keep key programme artefacts such as timelines up to date.
 
Role specifics

As a Programme and Project Support Officer, you’ll work closely with the Senior Programme Manager, you’ll organise meetings and workshops, take clear minutes, track actions and maintain key programme tools such as RAID logs, dashboards and plans. You’ll support communication with stakeholders by preparing briefings, presentations and materials, and help ensure project data is accurate and up to date. You’ll also contribute to maintaining good programme governance, document control and benefit tracking, helping teams stay organised and on track. We’re looking for someone with strong organisational skills, excellent attention to detail and experience supporting programmes or projects, who is confident using tools such as Microsoft Office and project tracking systems.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

 Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

 

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

 

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

 

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practice and ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points or driving convictions on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• Salary: £38,834
• 21 - 35 hours a week (Part time/full time hours available: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage)
• Up to 1 year fixed term contract (maternity cover)
• Hybrid working - home and hospital based – various possible locations available;
  • Bristol Childrens Hospital
  • Royal Devon and Exeter Hospital
  • Gloucestershire Royal Hospital
  • Derriford Hospital Plymouth
  • Somerset NHS Foundation Trust
  • Royal Cornwall Hospital

• Closing date: Sunday 26 April 2026
• Interview dates:  W/C 4 May 2026

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Social Worker to support children and young people diagnosed with cancer in our South West Team. 

We pride ourselves on delivering the highest quality support tailored to the needs of the children and young people and their families using a needs based assessment framework. The work we do is rewarding but also complex and demanding. You will be part of a close-knit Young Lives vs Cancer social work team, working with an established NHS multi-disciplinary team and services in the community.

This role is part home, part site-based. Your contractual base will be both Home and Hospital.

This role is subject to a criminal record check. In the event of a successful application, an enhanced criminal record check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.

This role is also subject to a Social Work Registration, with Social Work England.

What do I need? 

The key skills we’re looking for in this role are:

• A recognised Social Worker qualification and current registration with Social Work England/ Scottish Social Services Council/Social Care Wales/Northern Ireland Social Care Council
• Experience working with children, young people and their families/carers in a social care setting.
• Experience of working in a multi-disciplinary environment, ideally in an NHS setting.
• Sound knowledge of child and young people development.
• An understanding of the impact of serious illness for children, young people and their families.
• Excellent interpersonal skills.

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact Craig Pearce.

#ShowTheSalary

Location London based, requiring two days per week at Society Building, 8 All Saints Street, London N1, or Regional based with your place of work being your primary residence or suitable workplace close to your home.

Flexibility/Hours Full-time (35 hours per week)

Salary £33,963 per annum, rising to £38,365 if London based.

Contract Fixed Term (12 months fixed term contract) 

Interview 1 stage totalling around 1 hour. 

Reporting to Chief Financial Officer

 

The Role

Join NCVO as a Credit Controller and play a key role in maintaining financial stability and cash flow by managing outstanding debt, assessing credit risk and ensuring timely payments, while supporting accurate financial reporting, reconciling accounts, resolving queries, and working closely with customers, budget holders and project managers to maintain strong relationships and up-to-date records across systems such as CRM and Business Central.

Key responsibilities:

• Manage outstanding debt, including evaluating credit requests, monitoring debtor balances, preparing aged debt reports, and providing cash flow forecasts
• Reconcile accounts, process invoices and payments, and resolve queries to ensure accurate and timely financial records
• Support monthly income accrual and deferral processes, working with budget holders to maintain accuracy and take corrective action where needed
• Maintain accurate financial and project records, and raise sales and purchase orders in line with agreed processes and contracts
• Collaborate with project managers, department heads and finance colleagues to support smooth financial operations and strong stakeholder relationships

This is a great role for someone who is detail-oriented, proactive and confident working with financial data, while also building strong relationships across teams and with external stakeholders.

Your background:

• Experience in Credit Control, Accounts Receivable or a Debt Management environment
• Strong Excel skills and confidence working with financial systems (CRM experience desirable)
• Excellent communication skills, with the ability to manage queries and build relationships with a range of stakeholders
• High attention to detail, with strong organisational skills and the ability to manage competing priorities
• A proactive, confident and professional approach, with the ability to work under pressure

This role is an excellent opportunity to further develop your finance and credit control expertise while contributing to the financial sustainability of NCVO and supporting its wider mission.

Why Join Us?

With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference! 

Some of NCVO’s great benefits include:

• 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service. 
• five days’ volunteering leave (pro rata for part-time staff) 
• enhanced pay for maternity/adoption leave 
• generous employer pension contribution of up to 8.5% of salary 

About the Team

​Our Finance Team currently comprises of 5 finance professionals, who support NCVO with ensuring effective financial management and decision-making across the organisation, from financial queries from stakeholders to ensuring compliance with financial procedures and reporting standards.

How to Apply

For more information and to apply, please click on the Apply button. 

We’re not able to respond to or provide feedback on every application received. If you have not heard back within 72 hours of your application, unfortunately you’ve been unsuccessful in progressing to the next stage.

JOB TITLE: Membership Executive (Wales and Ireland) 

CONTRACT: Permanent, Part Time (21 hours per week) 

ORGANISATION: Royal Life Saving Society UK (RLSS UK) 

DEPARTMENT: Membership and Education

LOCATION: Home/Field based 
*with regular travel throughout Wales and Ireland, and to RLSS UK HQ, where required 

REPORTS TO: Head of Membership 

SALARY: £27,308 (Grade E) *Pro-rata for Part Time Hours

 
ROLE OVERVIEW 
We are seeking a self-motivated, personable, and enthusiastic individual to work as part of a team to support and grow our Branches and our lifesaving clubs as well as developing and grow recognition of and participation in Lifesaving Sport.

Pivotal to the role will be the collaboration with external agencies and branches and clubs in Wales and Ireland, to strengthen and publicise our water safety education throughout the region together with supporting the needs of clubs in the region. 

KEY TASKS, ROLES, AND RESPONSIBILITIES 

• To build and maintain productive relationships with organisations involved in the field of water safety, particularly with Water Safety Wales, Water Safety Ireland and associated partners including attendance at relevant meetings in coordination with the RLSS UK team
• To actively recruit and increase the number of clubs affiliated to RLSS UK 
• To support our Branches and their work in the regions through ongoing communication, sharing RLSS UK updates and feeding back on Branch activities and requirements
• Understand the water safety and drowning prevention geographical landscape across Wales and Ireland and actively seek to enhance lifesaving provision in areas of low activity 
• In partnership with the Volunteering and Events Team and Sports Committee, continue to develop and grow participation in Lifesaving Sport 
• Support clubs to achieve and maintain the appropriate accreditation in line with RLSS UK requirements and policies 
• Support clubs to ensure they have the appropriate status, governance, and structure to enable them to be sustainable and effective 
• Support clubs, branches and working groups to offer effective pathways for the development of talent, growth, and retention of members 
• Support clubs to ensure they are compliant with the safeguarding requirements set out by RLSS UK 
• To support clubs to have an affective and appropriate workforce in place, including supporting them to recruit, train and retain 
• Contribute to RLSS UK’s Equality, Diversity, and Inclusion work to ensure affiliated clubs grow their capability to ensure every community enjoys water safely 
• Ability to attend occasional evening events 
• Willingness to travel throughout Wales and Ireland as required

Other Duties & Responsibilities 

•  Lead on and support ad hoc projects as required 
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager. 
• To demonstrate and uphold the Society’s values and behavioural standards 
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers 
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date as part of RLSS UK’s compliance programme. 

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. 

PERSON SPECIFICATION 

Essential Relevant Experience, Skills and/or Aptitudes 

• Experience of working with volunteers and sporting clubs 
• Experience of planning, prioritising, and managing a varied work programme and number of projects 
• Experience of effective liaison with external stakeholders to deliver outcomes and impact 
• Able to communicate effectively with people at all ages and all levels 
• High level of computer literacy 
• Excellent accuracy in numeracy and literacy 
• Ability to act on own initiative and to work as part of team with excellent interpersonal skills 
• A positive ‘can do’ attitude 
• Hold a Full UK Driving License, or have the ability to travel

Desirable Relevant Experience, Skills and/or Aptitudes 

• An understanding of lifesaving and water safety sector/community 
• An understanding of working with branches
• An understanding of the aquatic sector and the structure of lifesaving clubs across the UK and Ireland 
• Demonstrable experience of increasing participation in underrepresented groups 
• Experience of working with governing bodies 
• Sport or Community Development qualification 
• Demonstrable experience of running or being involved in a sport club 
• Ability to adopt a flexible approach to work to meet the needs of the role 

YOUR STRENGTHS 

Personable – You can communicate effectively with people at all ages and levels. 

Relationship Building – You can develop positive and long last relations with clubs, organisations, and partners. 

Flexibility – You remain adaptable and flexible in the face of unfamiliar or changing situations.

Empathy – You readily identify with other people’s situations and can see things clearly from their perspective. 

Initiative – You take independent action to make things happen and to achieve goals. 

Resilience – You deal effectively with setbacks and enjoy overcoming difficult challenges. 

Optimism – You remain positive and upbeat about the future and your ability to influence it to your advantage. 

Developing Others – You promote other people’s learning and development to help them achieve their goals and fulfil their potential. 

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should be our next Membership Executive (Wales and Ireland) 

Closing Date – 5pm, Wednesday 13 May 2026

Interview Date – Thursday 21 and Friday 22 May 2026 our Worcester Head Office (subject to change)

WHAT RLSS UK CAN OFFER YOU

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits
• Free RLSS UK Membership
• Free tea and coffee at HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader

Location: Flexible with home working option. Regular travel to London. 

Grade: Grade 6 - £44,323.14 pa

Contract: 12 months fixed contract

Hours: 35 (flexible working considered) 

Closing date: Thursday 7th May 2026 at 11:30pm

Do you have proven experience of developing products to take to market, possibly in a fundraising environment, plus great leadership skills and a real appetite for innovation? Then join Shelter as a Innovation Lead and you could soon be playing a key role within our Product Development & Innovation team.

About the role

The role will involve leading the development and continuous improvement of an audience-led innovation framework, designed to grow committed giving and drive income. You will act as the subject matter expert, partnering with senior leaders across Income Generation teams to deliver best in class products aligned with strategic goals, while leading horizon scanning and deliver test and learn trials to establish the potential for innovation projects.

You’ll champion a collaborative matrix working culture within Fundraising and across the organisation and co-create KPI frameworks that enable rapid learning and scaling and use data-driven insights to shape inclusive, high impact products. Alongside overseeing budgets, building robust business cases and supporting long-term financial planning. You will also guide team performance and embed a culture of continuous improvement and innovation across the organisation. 

About you

We’re looking for a confident and adaptable leader who thrives in a fast-paced, evolving environment and brings strong management experience with the ability to motivate and develop others. You’ll have a proven track record of taking products to market (ideally within fundraising), combined with excellent collaboration, influencing and negotiation skills. Comfortable working in a matrix structure, you’ll be skilled at leading and embedding change, taking calculated risks, and staying ahead of emerging trends through proactive horizon scanning. Above all, you’ll bring a growth mindset and a commitment to continuous improvement, helping drive innovation and high performance across teams.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Product Development & Innovation Team sits within Fundraising Enablement, the function that connects and accelerates all income-generating activity across the organisation. Acting as both strategic partners and innovation drivers, the team works closely with income generation teams to ensure products are insight-led, audience-focused and aligned to strategic priorities, while also leading a forward-thinking innovation agenda that explores new income streams and develops high-value opportunities beyond the existing portfolio.

How to apply 

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset
• We enable decision-making
• We create change aligned to our strategy

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.

Main Purpose of the Role:

To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.  
 
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK. 

Specific Tasks:

1. Proactive Family Support 

• Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days) 

• Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear  

• Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care 

• Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern 

2. Transitions Support 

· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including: 

· Moving between educational settings such as primary to secondary 

· Transitioning from paediatric to adult health services 

· Changes in mobility and independence (e.g. transitioning to using powerchairs)

· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK 

· Develop resources, guidance, and workshops to support families through transitions 

3. Wellbeing Tracking and Outcome Measurement 

· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security) 

· Collaborate with families to co-create action plans and track progress 

· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call. 

4. Community Engagement and Event Delivery 

· Organise and deliver regional meetups (minimum one per quarter) 

· Facilitate support groups (virtual and in-person) for parents, young people, and extended family 

· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability) 

5. Stakeholder Collaboration 

· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities 

· Represent Action Duchenne in Scotland and build relationships with local networks 

6. Administration and Reporting 

· Maintain accurate records of all interactions and support provided 

· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact 

· Support development of CRM processes and service delivery improvements 

7. Key Performance Indicators (KPIs): 

· New contact acknowledgement email: within 3 working days 

· New contact follow-up call: within 7–10 working days 

· Families contacted per week: 12–15 hours of direct contact 

· Regional meetups: 1 per quarter 

· Support groups delivered: 9–12 per year 

· CRM data entry: within 24 hours of interaction 

· Family outcomes tracked: via wellbeing questionnaire and action plan 

· Transition support delivered: tracked through engagement, resources, and feedback 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find below the job specification, including required skills and qualifications.