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Citizens Advice Waltham Forest is part of the London-wide Debt Free Advice (DFA) project, funded by the Money and Pensions Service. We are looking for an experienced Debt Advice Caseworker to join our team.
As a long-standing partner in the DFA programme, we have over a decade of experience delivering high-quality debt advice to local residents facing financial hardship.
We are seeking a skilled and compassionate adviser with a proven track record of supporting clients with debt and financial difficulties. You will be confident in delivering tailored, practical solutions and working with clients in a sensitive, non-judgemental way. Experience of providing debt advice in a regulated environment and working to quality standards is essential.
This is a hybrid role, combining face to face work at outreach locations and home working. You will deliver advice across multiple channels, including face-to-face, telephone, video and email.
If we are unable to appoint a fully qualified candidate, we will consider applications for a trainee position. Please refer to the Trainee Debt Adviser job description for further details. We anticipate the trainee programme will take approximately 6 months to complete, depending on prior experience. Training, mentoring and supervision will be provided. If you would like to be considered for the trainee role, please indicate this in your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Where Next is a well-established charity supporting adults with learning disabilities to live fulfilling, independent lives. We are looking for a capable and reliable Finance Officer to lead our day-to-day financial operations and support the organisation as we continue to grow.
The Role
This is a hands-on role with responsibility for the smooth running of all core finance functions, including:
You will be the go-to person for finance, working closely with the CEO and senior team to ensure strong financial control and provide clear, practical financial information.
About You
You will:
Experience in the charity sector or working with restricted funding is a bonus, but not essential.
Why Join Where Next?
Apply
If you’re looking for a role where you can combine strong finance skills with meaningful work, we’d love to hear from you.
We are open to shaping the scope of this role around the successful candidate, depending on experience and working pattern.
The client requests no contact from agencies or media sales.
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Prostate cancer is now the most common cancer in the UK. At Prostate Cancer Research (PCR), we’re building solutions, from funding pioneering research to shaping national screening policy that can change outcomes at scale.
We are seeking a proactive, relationship‑focused and highly motivated Corporate Partnerships Executive to help expand and diversify our corporate income. This new role sits at the heart of our ambition to grow strategic partnerships, unlocking opportunities across a range of industries and cementing corporate fundraising as a core income stream for PCR.
This role offers an exciting opportunity to work across the full breadth of corporate engagement – from new business prospecting and pitching, to developing employee fundraising and awareness activities, and supporting wider strategic, multi‑year partnerships.
You will work closely with colleagues in areas such as Events & Community, Major Donors, and Marketing & Communications and play a central role in identifying cross-team opportunities and providing excellent supporter stewardship across the charity’s programmes of work. You will be responsible for delivering high‑quality partnership experiences, developing our new business pipeline and supporting compelling propositions, and driving cross‑team collaboration that enables meaningful engagement and sustained growth.
The ideal candidate will have proven experience in prospecting and supporting new business proposals, will bring confidence in relationship building across multiple stakeholders and workstreams, and have a strong interest in corporate fundraising, and partnership delivery and growth. Above all, they will be driven by the opportunity to connect organisations with impactful work that improves outcomes for people affected by prostate cancer.
As part of representing PCR, the role may involve UK-based travel, including attendance at meetings, conferences, briefings, and key industry events.
Key Responsibilities
New Business Development & Pipeline Growth
· Lead on researching, identifying and qualifying new corporate prospects across diverse sectors, including finance, retail, technology, hospitality, manufacturing and professional services.
· Develop a structured new business pipeline, ensuring prospects are recorded, stewarded and progressed according to agreed KPIs and income targets.
· Craft tailored outreach materials, introductory conversations, and cultivation plans to build early engagement and spark interest in Charity of the Year (COTY), strategic partnerships and employee fundraising.
Corporate Partnership Support & Delivery
· Support the Corporate Partnerships Manager in delivering high‑quality partnership activity across events, campaigns, sponsorships, corporate donations and fundraising initiatives.
· Coordinate logistics, planning and activation for employee fundraising activities, working closely with the Events & Community team to maximise partner participation and income.
· Assist with shaping proposals, stewardship reports, presentations and corporate‑specific content that demonstrate impact and inspire continued support.
Cross‑Team Collaboration
· Work hand‑in‑hand with colleagues across PCR to build cohesive supporter journeys and integrated cultivation opportunities.
· Support the development of bespoke fundraising assets, employee engagement materials and corporate‑specific supporter journeys.
· Identify potential high‑value prospects within existing public fundraising audiences and internal networks, ensuring warm leads are effectively stewarded.
Corporate Patient Representatives Programme
· Provide coordination and administrative support for PCR’s growing Corporate Patient Representatives programme – including scheduling, logistics, recruitment, and feedback gathering.
· Ensure high‑quality governance, tracking and stewardship of Patient Reps to strengthen engagement and enable expansion of the programme.
Content Development & Insight Gathering
· Develop new corporate‑focused case studies and materials, including themes such as workplace health, EDI resource groups, “men’s health in business” and partner‑specific stories.
· Gather insights from existing and prospective partners to inform product development, partnership offers, event design and stewardship improvements.
Representing PCR
· Represent the Partnerships Team at corporate meetings, stewarding events, industry networking sessions and cultivation opportunities.
· Help amplify PCR’s mission and vision, contributing to the wider strategy of positioning PCR as a compelling and values‑aligned corporate partner.
Skills and Competencies
Our ideal candidate would have the following:
Essential criteria
Experience
· Experience working in corporate fundraising, relationship development, partnerships or supporter engagement.
· Experience researching and assessing prospects and new business opportunities
· Demonstrated experience in building relationships internally and with external stakeholders, with the confidence to engage new prospects and nurture established contacts.
· Experience coordinating events, campaigns or employee fundraising activities (desirable).
· Experience supporting the development pitches, proposals or persuasive written materials.
· Experience working cross‑functionally – ideally with fundraising, marketing, research and/or programme delivery teams.
· Confident using CRM systems and maintaining accurate, organised records of pipeline activity.
· Confident using Microsoft Office suite, in particular Word, PowerPoint, Excel.
· Willingness and ability to undertake UK travel for meetings, events and cultivation.
Skills
· Excellent verbal and written communication skills, able to build rapport quickly and adapt messaging for different stakeholders and audiences.
· Confident working independently, using initiative to research areas of work and proactively identify solutions.
· Strong organisational skills, with the ability to balance multiple priorities and deadlines.
· Creative problem‑solver, able to identify opportunities and think strategically about partnership value.
· Strong team player with the ability to work collaboratively across departments.
Behaviours
· Purpose driven, enthusiastic and committed to delivering excellent experiences for corporate partners and supporters.
· Curious, proactive and solution-orientated, with the confidence to take initiative.
· Values‑led and aligned with PCR’s mission to improve outcomes for people with prostate cancer.
· Comfortable working in a fast‑moving environment with shifting priorities and emerging opportunities.
· Able to work independently and as part of a team.
· Willingness to attend events that occasionally may be outside of typical working hours
Other
· This role requires in-person meetings and attendance at our office in central London. Candidates must be willing to travel into London and attend regular meetings with internal and external stakeholders.
Desirable criteria
· Understanding of the challenges facing people affected by prostate cancer in the UK.
· Experience working for a small charity or public sector organisation, in particular health or life sciences.
· Ability to use AI tools such as CoPilot to support the initial stages of ideas or concept development.
· Experience supporting finance processes such as tracking and reporting income and raising invoices.
· Understanding of GDPR and UK fundraising regulations.
· Ability to identify and escalate risks, while proactively identifying opportunities for improvement.
How To Apply
Please apply by submitting your CV and a short supporting statement (maximum 2 pages) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.
There will be a two-stage interview process. The first interview will be online taking place w/c 8th and 15th June 2026, and the second will be in-person at our offices in London 1st July 2026.
For more information about the role, please contact us via email (details provided in the full job spec attached).
For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
GM Moving is seeking to recruit an individual with purpose, passion, and integrity to lead, support and connect the Greater Manchester system in creating the conditions to enable Active Lives for All.
Hours: 37 hours per week
Salary: £40,777 - £48,226 p.a. (NJC Spine Points 30 – 37). Salary to be at entry-level except for exceptional circumstances.
Contract: 1 year fixed term (maternity cover)
Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport, and physical activity. We play a strategic leadership role in support of the Greater Manchester wide movement, for movement.
It’s an exciting time to join the team as we develop our vision to build and foster relationships with and between people, communities and system partners, to enable a whole system approach to supporting the development of community networks, activities and opportunities to move more and tackle inequality.
We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help people connect, support and lead across sectors, organisations and alongside communities to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.
This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through movement, physical activity and sport.
This is a full-time role (37 hours per week), but job shares, secondments and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday. Our team works a minimum of two days a week in person, and our core office day is Tuesday. Occasional evening/weekend work may be required.
We have permanent office space at House of Sport in Manchester, and office space with GMCA and NHS GM at Tootal Buildings, Oxford Road, Manchester. We have regular team and co-working days, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and thrive.
Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside.
The Recruitment Pack (which includes the Job Summary), Application Form and Equal Opportunities Monitoring Form, are available to download from our website. Please complete your personal statement with close reference to the Our Ideal Candidate section of the Job Summary.
Closing date for applications: Sunday 31 May 2026 (midnight)
Interview date: Monday 15 June 2026 (possible alternate date Thursday 18 June 2026) - If you are unable to attend the scheduled interview date, please highlight this in your application when submitting.
No CVs or agencies.
Greater Manchester Moving is GM’s movement for movement working together to positively change the lives of people across Greater Manchester.



The client requests no contact from agencies or media sales.
Main duties
Special Events:
Budgets and Finance:
Special Events:
General responsibilities
Desired experience
This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement, please address criteria E1 to E11 and K1 to K7 demonstrating your understanding and knowledge and give evidence of your experience and abilities.
Desired knowledge
The client requests no contact from agencies or media sales.
Job Title: Living Experience Peer Support Worker
Line Manager: Lived Experience Manager
Contract Length: Permanent
Hours: 37.5 per week
Location(s): Cromwell House, Eccles M30 & Community venues in Salford
Salary: £24,785 per annum
About us
At Mind in Salford, we’re more than a local mental health charity, we’re a community working to ensure no- one has to face mental ill health alone.
Every day, we support people across Salford to improve their wellbeing, build resilience, and create positive change in their lives.
About the Service(s):
The Referral and Assessment Hub (RAH) is a new and exciting addition to mental health support, having launched in January 2025. It serves as the front door to mental health services in Salford, ensuring that all community referrals are responded to in a timely, consistent, and transparent way. The service aims to ensure that individuals receive the most appropriate care and treatment, in the right place and at the right time. The RAH operates Monday to Friday, 9am–5pm.
Salford Neighbourhood Mental Health Team (SNMHT) is a community mental health service delivered in partnership between Greater Manchester Mental Health (GMMH), Mind in Salford, Six Degrees, Wellbeing Matters, and START. The service is jointly funded by GMMH, NHS Salford Clinical Commissioning Group (CCG), and Salford Primary Care Networks.
SNMHT is a multidisciplinary service that brings together a wide range of professional and lived experience roles. The team includes occupational therapists, nurses, recovery workers, psychiatrists, social workers, peer mentors, and a comprehensive psychology team.
Working collaboratively, the service supports adults with mental health needs within the community, offering recovery focused support. We do mental health support differently. Our approach is rooted in people’s strengths, skills and aspirations. By placing these at the centre of our work, we support individuals to aid their recovery, build resilience, and stay well as active members of their communities.
About You and the Role:
The successful applicant will work across both the RAH and the Salford Neighbourhood Mental Health Service (SNMHS). This dual role is designed to support service users whose care is transitioning into SNMHS, providing brief ‘waiting well’ interventions to promote wellbeing and ensure continuity of support during this period.
The role will also involve working collaboratively with the team to identify service users who may be experiencing difficulties engaging with mental health services, and exploring what additional support can be offered to improve engagement and accessibility.
The Living Experience Peer Support Worker will work as part of, and alongside, the Referral & Assessment Hub (RAH) team and Salford Neighbourhood Mental Health Service (SNMHS), ensuring peer mentoring is embedded as an integral part of the service user journey.
Application deadline: 5pm on Friday 5th June 2026
Interviews will take place in person, dates to be confirmed.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
All Referral & Assessment Hub employees / volunteers are required to adhere to the principles of effective and safe safeguarding of children and vulnerable adults.
Infection prevention and control is the responsibility of all Referral & Assessment Hub staff. All staff have a responsibility to protect service users, visitors and each other by consistently observing infection prevention and control guidelines and best practice guidance.
No agencies please.
Education & Development Coordinator
Contract: Permanent
Hours: Full-time, 35 hours per week Monday to Friday
Location: SIA House, Milton Keynes, MK6. We offer hybrid working with the expectation of three days per week in the office.
Salary: £36,090 per annum
Thank you for your interest in joining our special charity!
About Us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.
Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.
About the Role
The Education and Development Coordinator will play a key role in supporting the delivery and ongoing development of SIA’s Frank Williams Academy’s education programme, contributing directly to the organisation’s strategic aim to improve knowledge, skills and outcomes across the sector. They will co-ordinate a range of training courses, study days, conferences and Spotlight sessions across online, face to face and hybrid formats, ensuring activity is delivered in line with agreed milestones and strategic priorities.
The role involves managing scheduling, administration and post‑event processes, maintaining accurate records, systems and training data, and supporting quality assurance to ensure all learning materials are accessible, evidence‑based and aligned with organisational standards.
Working closely with the Education and Development Manager and wider teams, the postholder will also contribute to stakeholder engagement, promotion of Academy offerings, and the evaluation and reporting of impact to inform continuous improvement. In addition, the role supports the development and creation of new learning resources, including e-learning content, helping to ensure the Academy’s offer remains responsive to sector needs and delivers against its strategic objectives.
Benefits:
We hope that the role inspires you and we look forward to receiving your application.
Closing date: Monday 1 June 2026, 9am
First round Interviews: 8 June 2026, at SIA House, Milton Keynes.
Second round interviews (if required): 15 June 2026, at SIA House, Milton Keynes.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Disabled candidates who meet the standard job criteria will be offered a guaranteed interview. Fully remote working considered for the right candidate.
No agencies please.
Job Title – Senior Fundraising Executive
Contract - Permanent
Hours - 35 hours per week
Salary – £30,000 - £33,000 per annum (depending on experience) (including London weighting)
Location - London
About Coram
Coram is the UK’s longest-serving children’s charity, having been established in 1739 as the Foundling Hospital by Captain Thomas Coram. We aim to give children the best possible start in life and have been finding new ways to help them for over 280 years. Today, we are a group of charities and charitable companies and have a strong reputation within the children’s care sector. Coram is a leader in adoption and fostering, children’s health education, therapy, child and family law, and advocacy for those in and leaving care. We also have an in-house academic team and we promote best practice to government, local authorities, other children’s organisations and professionals.
About the role
Coram’s Fundraising Team raises over £4 million of voluntary income across the Coram Group. The Individual Giving team has responsibility for supporter care, customer service and administration of individual supporters on our database. Coram has been growing its investment in Individual Giving for a number of years, has a loyal and very generous supporter base and an ambition to see this grow and develop further by embracing new ideas. The team has an exciting future and this role will play a key part in its success.
We are now seeking a highly motivated individual with an interest in communicating our work and building our supporter base to join the team. This is an ideal opportunity for someone to develop their fundraising and communications skills in both print and digital media.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 27th May 2026
Interview date: W/c 1st June 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Coram changes lives, laws and systems to create better chances for children, now and forever.
Location: Loughborough, England (Travel required to all Baca Services locations)
Contract Type: Permanent
Salary: £26,750 per annum
Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
Start date: June 2026
About Us:
Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.
Role Overview:
As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.
Key Responsibilities:
Requirements:
Personal Attributes:
Holidays and benefits:
How to Apply:
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



The client requests no contact from agencies or media sales.
To work on the Warm and Safe Wiltshire project to help Centre for Sustainable Energy (CSE) support the long-term wellbeing of disadvantaged households across Wiltshire, particularly individuals living in fuel poverty, those with health conditions, and communities that are otherwise hard to reach, including Armed Forces and veteran communities. As part of the Household Energy Services (HES) team, the Wiltshire Community Outreach Energy Advisor will bring experience engaging with different groups, charities, and local authorities. The post requires excellent customer service skills, personal resilience, and the ability to maintain professional boundaries. The role is primarily field based, delivering face‑to‑face energy advice, conducting home visits, and providing presentations to community groups and frontline professionals across Wiltshire.
Pay and conditions.
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities.
An applicant appointed to the role will be expected to:
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
Applications should be made on the application form available on the Centre for Sustainable Energy website.
Your application should demonstrate how your skills and experience relate to the person specification on the job description.
The closing date for applications is 17:00 on Thursday 28 May 2026
If you have not heard from CSE by 17:00 on Friday 29 May 2026, please assume that your application has been unsuccessful.
Interviews will take place on Thursday 4 June, and Friday 5 June 2026.
If offer the role, we will ask you to provide evidence demonstrating your eligibility for employment in the UK.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a CJS Advocate to support Young Women and Girls
Salary: £27,000 - £32,000
Location: Based across Advance’s London Women’s Centres (Hammersmith, Finsbury Park and Stratford), with some travel to community locations across London.
Hours: 35 Hours per week with occasional weekend and evening work
Contract: Fixed Term Contract – until 31st January 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
In recognition of the distinct challenges facing young women and girls (YWG), Advance has developed and delivers specialist provision for young women and girls on the Maia & Lift programme, in partnership with other specialist organisations.
Our team of Maia Mentor Advocates deliver consistent, holistic support to a small caseload of YWG, working to build relationships of trust, empower YWG to explore their identities, sense of safety, aspirations, and providing practical help and advocacy where needed. As a CJS Advocate for Maia, the postholder will work closely with the Maia Team to provide gender and age specific support to young women and girls at risk of gang involvement, exploitation or in contact with the criminal justice system, to safeguard YWG, capture and record outcomes and enhance the knowledge of other professionals working with this cohort.
About You:
To be successful as the Mentor Advocate you will need the below experience and skills:
You will bring your experience and ability to work intensively with a selected cohort of YWG (aged 13-25), providing centre-based and outreach services and adopting a YWG-centred, strengths-based approach to deliver a range of support and interventions designed to: increase awareness and understanding of healthy relationships; reduce risk and increase feelings of safety; build self-confidence and confidence in professionals and support services; and empower YWG to assert their rights and make choices about future goals. Confidently and sensitively bring the ability to proactively assess risks and safety concerns, raising concerns with the Maia Service Manager, ensuring that, where possible, concerns are discussed openly with YWG, working within local safeguarding frameworks and taking appropriate action to safeguard YWG whilst working within a model of empowerment.
You will have a strong understanding of the challenges facing vulnerable YWG including issues related to violence against women and girls and/or the criminal justice system, and experience of community engagement, advocacy and support work with young people and experience of using motivational interviewing and coaching techniques, with the ability to demonstrate a YWG-centred approach to building trust and rapport.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: Sunday 31 May 2026 @23:59
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
North & West Gloucestershire Citizens Advice is seeking an enthusiastic and motivated individual to join our strategic leadership team and help shape the future of our services and communities.
This is an exciting opportunity to join a well-established and respected charity with a strong reputation for delivering high-quality advice and support services. We are proud to be an organisation that values collaboration, innovation, and professional development, making it a great place to work and grow your career.
As part of our leadership team, you will work closely with colleagues and partner agencies to strengthen services, drive continuous improvement, and achieve the best possible outcomes for the people and communities we support.
You will play a key role in shaping and strengthening operational delivery across the organisation, ensuring high-quality services while supporting innovation, growth, and long-term sustainability.
Key details
Position: Head of Operations
Location: Flexible within North & West Gloucestershire (hybrid working available)
Hours: 1.0 FTE (approx. 37 hours per week)
Salary: £44,163
Reports to: Chief Executive Officer (CEO)
Annual leave and benefits:
27 days plus Bank Holidays
Contribution of 7% based on 4% employee contribution
Employee Assistance Scheme
Birthday Leave
Christmas Closure
Flexible Working Policy
What are the responsibilities?
What are the requirements?
This job is for you if you:
It would also be beneficial if you have experience working within the charity, advice, health, or community sectors, knowledge of commissioning or funding environments, or experience mobilising new services or projects.
Application deadline: 14th June 2026 (may close early if a suitable candidate is appointed)
The client requests no contact from agencies or media sales.
As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices.
This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households.
Specific responsibilities
An applicant appointed to the role will be expected to:
• Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues.
• Accurately record client details and use your knowledge to assess help and support needed.
• Identify energy improvements that can be made to clients’ properties and refer to installers who can fit them.
• Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations.
• Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
• Maths and English GCSE (or equivalent qualification)
• Previous experience of providing advice or within a similar customer service environment
• Proficient communication and problem-solving skills
• Strong sense of empathy and compassion
• Accomplished at using a range of Microsoft packages including Word and Excel
• Awareness of confidentiality and safeguarding processes
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
How to apply
To apply, please download and complete the application form available from our website at CSE. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.
To be considered for this role an application form must be sent to our email address. Please see details on our website.
We will be running two rounds of interviews with the expectation that we will offer jobs to successful candidates after each round. We will consider you for all interview dates as indicated on your application form as long as your application has been submitted before the relevant closing date, as described below.
The closing date for applications is 17.00 on Tuesday 2 June 2026.
Interviews are expected to take place on Thursday 11 and Friday 12 June 2026 in person at our Bristol office
The closing date for the second round of applications is 17:00 on Tuesday 28 July 2026.
Interviews will take place on Wednesday 5 and Thursday 6 August 2026 at our offices in Bristol.
If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful.
The client requests no contact from agencies or media sales.