Immediate start jobs
We have an exciting opportunity for a Triage & Early Interventions Officer to join the Gwent team in Pontypool Police Station, working 37.5 hours a week. This is a fixed term post until February 2025.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based In Pontypool Police Station however we have currently adopted a hybrid model. As a Triage and Early Interventions Officer you will:
- Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided.
- Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Ensure that support plans are developed with clients where appropriate.
- Maintain accurate and confidential case management records and contribute to monitoring information for the service.
- Provide accurate and timely performance information for internal and external use.
- Work with the client and other statutory and voluntary agencies to address the identified needs.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Ensure that all clients are of aware of their rights under the Victim's Code of Practice and the Witness Charter.
- To work alongside a team of staff (and volunteers where applicable) to reflect the diverse community and the needs of the victims, including those with particular vulnerabilities, utilising national and local resources to deliver individual, bespoke services with respect, dignity and sensitivity.
- Comply and keep up to date with data protection legislation, confidentiality and organisational policies and procedures, as well as all legislation connected to your work.
- Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract.
You will need:
- To demonstrate a good understanding and use of the English language both verbally and in writing Strong written and verbal communication skills.
- The ability to undertake impact and risks assessments and identify appropriate support
- Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults.
- The ability to manage a demanding workload and to meet a range of conflicting deadlines.
- The ability to identify, develop and maintain partnerships with all relevant external organisations.
- Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements.
- Able to work effectively as part of a team but also to work independently in a variety of locations without direct supervision.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
SLRA is a well established local migrant support organisation working alongside refugees, asylum seekers and other migrants who are at risk or in crisis due to immigration issues. Our committed, supportive team works alongside local volunteers to provide a range of services including advice and casework, supportive group sessions, youth casework and activities for families and young people.
We are looking for a Youth Caseworker to work alongside young refugees, asylum seekers and other young migrants who are at risk or in crisis, to ensure that they can access their statutory rights and achieve their full potential. The Youth Caseworker will provide holistic casework, advice and practical support to young people aged 14 to 24 years, working closely with statutory and voluntary organisations to ensure that the immediate and longer-term needs of young people are met.
We would love to hear from you if you have:
- Substantial experience of working with refugee, asylum seeking, unaccompanied asylum seeking and/or other migrant children and young people in the UK, along with experience of delivering casework, advice and advocacy support.
- Knowlege of the issues faced by refugee, asylum seeking and vulnerable migrant children and young people, and the policy and legistration which affects them.
Benefits include:
- 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
- Additional long service annual leave days up to a maximum of an additional 5 days per year.
- Flexible and family friendly working arrangements including compressed hours and school term time working.
- Pension scheme with 5% employer contribution.
- Commitment to staff learning and development.
- Cyclescheme and travelcard loans.
Deadline: 9am Monday 26th May
We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application.
To ensure that migrants live safely with access to justice and opportunity
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a specialist Domestic Abuse focused Triage & Early Interventions Officer to join the Gwent team in Pontypool Police Station, working 37.5 hours a week. This is a fixed term post until February 2025.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based In Pontypool Police Station however we have currently adopted a hybrid model. As a Triage and Early Interventions Officer you will:
- Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided.
- Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Ensure that support plans are developed with clients where appropriate.
- Maintain accurate and confidential case management records and contribute to monitoring information for the service.
- Provide accurate and timely performance information for internal and external use.
- Work with the client and other statutory and voluntary agencies to address the identified needs.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Ensure that all clients are of aware of their rights under the Victim's Code of Practice and the Witness Charter.
- To work alongside a team of staff (and volunteers where applicable) to reflect the diverse community and the needs of the victims, including those with particular vulnerabilities, utilising national and local resources to deliver individual, bespoke services with respect, dignity and sensitivity.
- Comply and keep up to date with data protection legislation, confidentiality and organisational policies and procedures, as well as all legislation connected to your work.
- Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract.
You will need:
- To demonstrate a good understanding and use of the English language both verbally and in writing Strong written and verbal communication skills.
- The ability to undertake impact and risks assessments and identify appropriate support
- Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults.
- The ability to manage a demanding workload and to meet a range of conflicting deadlines.
- The ability to identify, develop and maintain partnerships with all relevant external organisations.
- Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements.
- Able to work effectively as part of a team but also to work independently in a variety of locations without direct supervision.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with Richard House Children’s Hospice to secure their new Director of Income Generation.
An exciting opportunity has risen for a driven and experienced fundraiser. The postholder will be responsible for the leadership and development of the fundraising team, fostering a high-performing and motivated environment. Evaluating current fundraising initiatives to ensure an effective balance between long term activities and driving immediate income, analysing income streams to manage performance, growth and ROI and scoping opportunities to capitalise on existing income streams and develop actionable plans to diverse and grow fundraised income will be strong focus of this role. The Director will also take personal responsibility for major donors and cultivating and negotiating high value and/or high-profile fundraising partnerships.
This role is offered on an interim basis due to a desired quick start date, but with the option to become permanent.
Successful candidates must be able to demonstrate:
- Proven fundraising experience and a sound working knowledge of all main fundraising methods and streams.
- Track record of delivery at strategic and operational business level, and able to translate strategic vision into clear direction for the organisation and line reports.
- A track record of managing teams, both salaried and volunteers, to deliver fundraising targets, and with a proven ability to recruit, train and monitor performance.
- Experience of budget creation and management.
Excellent communication skills, with the ability to influence and persuade; an innovative, ambitious and proactive leadership style, with the ability to inspire others to maximise their potential, will be essential.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Hybrid / East London - 2-3 days a week in the office preferred with additional travel to meet with donors, funders and partners.
Closing date: 25th April 2025
Due to the nature of the role, Charisma will be reviewing applications and actioning on a rolling basis. Candidates with availability and/or notice periods of a month or less are actively encouraged to apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Fundraising Insights Analyst - Charity
Our client, a leading charity dedicated to creating positive change, is looking to enhance their team with a Senior Insights Analyst to support their fundraising growth objectives through data-driven insights.
As a Senior Insights Analyst, you'll support the charity’s fundraising strategy by providing data-driven insights. You’ll work closely with fundraising teams, build dashboards, and optimize campaigns. With expertise in SQL, Power BI, and Salesforce Non-Profit Cloud, you'll play a key role in driving growth. This is an exciting opportunity to contribute to a mission-driven organisation.
This is an exciting opportunity to join a charity that has recently completed a significant transformation of its data infrastructure, including the implementation of a robust and cleansed data architecture (Microsoft Azure). This new foundation will enable the team to gain deeper insights into supporter data and drive impactful fundraising strategies.
Key Skills:
- Strong experience with SQL and Python for data extraction, analysis, and manipulation.
- Advanced proficiency in Power BI for creating dashboards and generating data reports.
- Experience with Salesforce Non-Profit Cloud and Marketing Cloud for data analysis and campaign tracking.
- Experience working with large-scale, consumer-focused fundraising programmes (preferably digital-first).
Contract Details:
- Position: Permanent (Hybrid - 3 days remote per week)
- Salary: £42,000 - £50,000
- Location: Hybrid - London
- Start Date: ASAP
This is an exciting opportunity to join a dynamic team at the heart of a leading charity.
Apply now for immediate consideration for this impactful role.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please get in touch with Mhairi (details on our website).
The role and your key responsibilities
As a Partner Success Lead your role is to provide world class customer service to our partner base of over 2,500 schools and colleges. You will be responsible for onboarding our new schools and supporting our existing schools to make the most of the Unifrog platform. Solutions and customer service focused, you will make sure that all interactions with Unifrog are prompt, positive and successful.
Your key responsibilities will include:
- Partner management
- Being the first point of contact for enquiries from our existing 2,500+ partners.
- Onboarding our new schools by setting them up on our platform and making sure teachers and students are ready to get the most out of Unifrog.
- Continually improving our onboarding materials and processes using feedback from our partners.
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Partner training and support
- Training staff remotely on how to use the platform.
- Troubleshooting issues and providing on-the-spot support via phone, email and video calls.
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Ad hoc tasks
- Leading on and supporting a variety of other projects across other parts of the business during quieter periods.
- Proactively working to foster a sense of community amongst our Unifrog partners and always thinking about how we can promote the sharing and embedding of Unifrog best practice across our partner schools.
- Supporting the team with general admin.
What we’re looking for
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Excellent customer service
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Strong organisational skills
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Ability to work well under pressure
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Confident working independently but happy to ask for support when it’s needed.
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Excellent phone manner
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Keen attention to detail
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Interest or experience in the education sector an advantage
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.
Working together
You’ll work alongside three other Partner Success Leads, our Work Experience Lead, and the Head of UK Partner Success. You’ll also have daily contact with people on our data, marketing, sales, finance, and account management teams.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£31,430 per annum (Grade A) plus a share in a company-wide performance bonus.
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Full-time.
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Working hours are 8:30am to 4:30pm or Monday to Thursday, and 8:30am to 4:00pm on Friday.
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28 days paid holiday per year (plus bank holidays).
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Split your time between home and our office in Hoxton, London (a minimum of 2 days per week).
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Start date: as soon as possible, though we will be flexible for the right candidate.
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If you require reasonable adjustments or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00 AM (BST) on Thursday 8th May 2025
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.
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i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
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ii. Our Partner Success Team can receive hundreds of emails and calls each day. How would you manage your time effectively, while maintaining world-class customer service? (250 words)
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iii. You receive an urgent phone call from a partner school reporting a technical issue that is hindering their use of Unifrog. They are feeling frustrated and are looking for immediate assistance. How would you handle this situation to provide prompt and effective support? (250 words)
Stage 2: Phone task (15 minutes)
Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 19th May 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here are five reasons why you should join Ambition Institute’s 12-month teacher training programme:
Learn with England’s largest professional development provider
We are England’s largest professional development provider for teachers and school leaders. In 2024/25 1 in 10 teachers and leaders in state-funded schools currently developing professionally with Ambition. When your programme is complete, you also have the option to progress your career further and move on to our two-year training for Early Career Teachers, which will help you develop your expertise.
Train in school: You’ll do most of your training in one school. This gives you immediate opportunities to put the theory you’ve learned into practice in a classroom, supported by teaching experts.
Be guided by a mentor: To ensure you’re supported throughout your training, we match you with an experienced teacher who will guide you every step of the way.
Benefit from blended learning: You’ll get the high-quality academic training you'd expect to get from a university combined with immersive, classroom learning.
Become a qualified teacher. After successfully completing the programme, you’ll achieve qualified teacher status (QTS) and a postgraduate certificate in education (PGCE) accredited by Liverpool Hope University, enabling you to start your career in teaching straight away.
Eligibility:
To be eligible, you will need:
· An undergraduate bachelor's degree with honours, or equivalent.
· A GCSE grade 4/C or above in English and maths, or equivalent.
· Primary school trainees will need a GCSE grade 4/C or above in science, or equivalent
· By the start of the training, successful candidates must have permission to work in the UK full-time for the duration of the programme.
Locations available for our training currently include:
North East England, North West England, South East England, South West England, Midlands, East of England and London. Use our map tool to filter to a location that suits you.
Tuition fees:
All trainees will need to pay tuition fees unless you are a salaried trainee - salaried places are limited. Tuition fees are £9,535 for full-time study and £7,145 per year for part-time study. If you are eligible for a student loan in the UK, you can get a student loan to cover these costs, as well as a maintenance grant up to £13,762.
If you want to train as a secondary trainee teacher, you may be able to apply for funding to cover the costs of your tuition fees through a bursary or scholarship, which you would not need to pay back.
Funding:
We offer a few salaried placements, but if you do not choose a salaried teacher training course, and depending on your subject choice, you may be eligible to receive funding through a bursary or a scholarship up to £31,000, which you do not have to pay back. You can learn more about all the teacher training funding options via our ‘Cost’ tab here: Initial Teacher Training Programme: Train to Teach course | Ambition Institute
Option of part-time training:
A part-time option is also available over two years, but not all our school partners offer this option. Again, please click the ‘Apply Now’ button to see which of our partners are providing this.
Application Process
- Application: The first step when applying is to select which of our partners you want to train with. You can do this by clicking the ‘Apply’ button and navigating to our partner map tool to choose your preferred school partner in the region suited to you. You will then be able to register with this partner and complete our short application form. Alternatively, you can follow the same link and just register your interest in our programme for now and we’ll be in touch with more details.
- Interview: Our friendly team at Ambition Institute will assess your application and if you are eligible, will pass your application to your preferred school partner. You will then be invited to attend an interview. The interview will involve five questions and one task.
- Offer: If you are successful at the assessment stage you will be provided with a conditional offer. Please note the conditions of the offer are dependent on you completing the relevant pre-programme checks.
About Ambition
A great teacher changes the future every day. They can be the critical factor in a child’s success, especially for those who have had a tough start in life. At Ambition Institute, we support teachers and school leaders at every stage of their careers, helping them to keep getting better. We are a charity providing training and professional development based on the most rigorous research and evidence about what really works. Together, we’re shaping the future of education to give every child the best start in life.
The client requests no contact from agencies or media sales.
We have an exciting opportunity to join the Children and Young People's Safer Space+ project. We are recruiting for a Full Time Senior CYP Caseworker, to support children and young people who have experienced Domestic Abuse.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in our office at Whitecross Studio's, 50 Banner Street, London, with flexibility of hybrid working. The role requires travelling to other VS offices across London.
As a Senior Children and Young Persons Caseworker, you will be required to:
- Conduct comprehensive needs and risk assessments and ensure each CYP receives an individual tailored support package that fully meets their identified needs, including safety planning, advocacy, emotional and practical support.
- Provide one to one support to children and young people living in families affected by domestic abuse.
- Effectively manage a caseload of different risk level cases of approx. 10 and provide specialist support to reduce the risk and increase safety
- Review the assessment of risk on an ongoing basis, ensuring appropriate and immediate action is taken in respect of any CYP facing significant harm, making the necessary referrals to MARAC and local safeguarding processes as required given the legal framework relating to the protection of children and the policy and procedures of the Local Safeguarding Children's Board.
- To consult with and involve children and young people in making decisions about themselves and the development of the service.
- Establish links with relevant statutory partners in Social Care, Education, Health, Police and Housing, with the intention of supporting children and young people who have been impacted by crime. Attend meetings as required.
- To advocate on behalf of children and young people affected by crime, to ensure the diverse needs of children and young people using the service are met.
- Manage up to 4 staff, conducting supervisions and case reviews, supporting and coaching your staff in their practice and personal development.
You will need to have the following essential skills:
- Experience of working directly with vulnerable children and young people aged 5 - 17, on a one to one basis, with a proven ability to work in creative and appropriate ways to engage with children and young people
- Experience with assessing risk and taking appropriate action to safeguard children and young people
- An understanding of the current issues for children and young people experiencing crime, including Serious youth violence, Sexual Violence, Domestic abuse and relationship abuse
- Experience of delivering effective multi-agency and partnership work, including building relationships with statutory and voluntary CYP service providers
- Effective organisational skills, including experience with planning, prioritising, managing crises and a caseload, and maintaining accurate and confidential case records
- Excellent written & verbal communication skills and Excellent IT skills including Word, Excel, databases, internet and Outlook
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Job Title: Eastern European Floating Support Worker
Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum inclusive of London weighting if applicable
Contract type: This post is Fixed Term Contract until March 2026. There is a possible extension of contract depending on funding
Hours: 37.5 hours per week
We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse
You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities.
It is desirable for candidates to be proficient in one or more Eastern European languages.
You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player. All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work.
The post holder will provide a high-quality personal welfare support service to Eastern European survivors of domestic abuse and other forms of violence and abuse and their children. The post holder will empower Eastern European survivors by providing them with emotional and practical support, including support to access safe accommodation.
The post holder will provide capacity building in the form of advice, advocacy, support and briefings across the London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 16 May 2025
Interview Date: 27 May 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)
Location: Lambeth, London
Salary: £23,085.69 per annum, inclusive of London weighting allowance
Contract type: Part Time, Permanent
Hours: 30 hours per week (days to be discussed). Please note that the the operating hours of the service are 8AM- 6PM Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover.
This is an opportunity to join Refuge as a Duty Independent Domestic Violence Advocate to be the first point of contact for women who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children..
In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries (specify from whom- public, agencies, individuals? over the phone and email as well as contacting survivors, assessing their risks and needs.
The duty IGVA will be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. The post holder will also empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
For this role we pay a Recruitment and Retention Allowance to external candidates of £1500 (pro rata for part time roles). This is paid in two payments – half on commencement in the role and the other half following the successful completion of probation. The allowance is subject to deduction for tax and NI.
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Triage and Early Intervention Officer to join the Independent Domestic Abuse team in either our Preston, Blackpool or Accrington Offices, working 37.5 hours a week. Part time hours will be considered.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at either our Preston or Accrington Office. After six months probation you will be eligible to apply for hybrid working. All travel costs to and from appointments from your office base will be reimbursed.
As a Triage & early Intervention worker you will be:
- Making initial contact assessing and providing information to victims/survivors.
- Providing any immediate safety and support needs for the victims/and their children(s) including safeguarding when required.
- Providing administrative support to our wider team to support them in the delivery of advocacy to victims/survivors of mainly domestic abuse.
- Liaising with the police and other agencies to ensure all relevant information is collected including safe contact numbers and consent from victims/survivors.
- Gathering feedback from service users and collating this into monthly reports and contributing to monitoring information for the service.
- Participating in regular supervisions and reviews.
You will need to:
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the myths, facts and misconceptions about domestic abuse.
- Understand Safeguarding issues, and the legal responsibilities surrounding these issues.
- Understand the needs of victims/survivors of domestic abuse.
- Understand the effects of trauma and the importance of trauma informed practice.
- Have a good understanding of the Criminal Justice System.
- Have strong crisis management skills and the ability to deal with stressful and difficult situations.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
- Demonstrate the ability to use IT applications competently including, Microsoft Word, Excel etc. and Case Management systems in order to keep accurate records and monitoring your performance.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week, Monday - Friday 9am-5pm.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff.
As a Helpline Adviser you will:
- Able to respond to victims of and those affected by crime by providing support, information and referral on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and
volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page
on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.
As a Helpline Adviser you will:
- Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Respect is the UK charity stopping perpetrators of domestic abuse. We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change. We will not stop, until domestic abuse stops. Founded in 2000 by Jo Todd CBE, who is still at the helm, Respect was established to focus on perpetrators of domestic abuse, and this, including our vital work with young people who cause harm, remains our key priority. Alongside this work, we deliver expert support to male victims of domestic abuse. Everything we do is shaped and driven by our values: we are pioneering, collaborative, accountable, and respectful.
This role is based within the Drive Partnership and be part of the pilot for the roll out of the positive requirement element of the DAPO’s.
We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups:
-
Black and minoritised people
-
Disabled people
We always welcome and support applications from those who have personal experience of domestic abuse.
About The Drive Partnership
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.
The Drive Partnership vision
Our vision is that by 2026 there will be a consistent approach which sees agencies in all PCC and local authority areas across England and Wales – backed by national leaders – working together to disrupt abuse and change behaviour to increase safety for victim survivors, including children and families.
Our Focus
Respect was founded to focus on perpetrators of domestic abuse and this, including our vital work with young people who cause harm, is our key priority. Our work with male victims is an important, distinct, project.
Our Vision
We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change.
Our Mission
We work with our members, partners and allies to stop the harms done by those who perpetrate domestic abuse. With innovative practice, robust research and quality data, we build evidence of what works, promote safe, effective practice and drive high standards. We use our voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem. We will not stop, until domestic abuse stops.
Our Values
-
Pioneering: We explore innovative ideas and develop new approaches with curiosity and rigour
-
Collaborative: We work in partnership with our members, partners and allies to bring about individual, societal and systems change
-
Accountable: We listen to survivors and centre their needs in our work. We hold perpetrators to account for their behaviour and hold ourselves and our members accountable for ours
-
Respectful: We live up to our name. We are committed to equity, diversity and inclusion in all that we do. We are honest, compassionate and boldly challenge injustice
Our way of working
Partnership is fundamental to our way of working. We are second-tier organisation focusing on the continuous improvement of service models, sharing best practice and supporting specialist service providers to deliver.
We have three core strands of work:
The Drive Project is our flagship intervention working with high-harm, high-risk and serial perpetrators of domestic abuse to prevent their abusive behaviour and protect victims. The Drive Project challenges perpetrators to change and works with partner agencies – like the police and social services – to disrupt abuse. It is currently being delivered in 9 police force areas.
Restart is an innovative pilot project providing earlier intervention for families experiencing domestic abuse. It brings together domestic abuse services, children’s social care and housing teams to identify and respond to patterns of domestic abuse at an earlier stage. Restart is currently being delivered in five London Boroughs.
The Drive National Systems Change programme works across the domestic abuse specialist sector, public sector partners and beyond to develop sustainable, national systems that respond to all perpetrators of domestic abuse. We identify systemic gaps and build solutions that keep survivors safer by addressing those causing harm.
Background for the role
In April 2021 the Domestic Abuse Act received Royal Assent. The Act introduces a new civil Domestic Abuse Protection Notice (DAPN) to provide immediate protection following a domestic abuse incident, and a new civil Domestic Abuse Protection Order (DAPO) to provide flexible, longer-term protection for victims. DAPOs can impose both prohibitions and positive requirements on perpetrators. Positive requirements can be in the form of interventions aimed at reducing and managing risk, meeting the needs of an individual (for the factors that are not the causation of abuse but impact on risk e.g. mental ill health, substance misuse) and behaviour change interventions.
We were commissioned by the Home Office to design a triage model that will assess individuals for the suitability of these interventions, this triage model launched in November 2024 and will be tested and evaluated in order to prepare for national roll out in 2026.
Purpose:
The DAPO Service Manager will manage the operational, and strategic delivery of the DAPO team pilot working closely with the Practice and Development Lead and Programme Manager.
The postholder will have responsibility for managing all DAPO triage teams who are working locally and remotely in the DAPO pilot sites.
This role will require
a) the effective line management of Triage Team Leaders (who in turn manage triage workers and IDVAs), in providing a high-quality frontline service triaging DAPO referrals for positive requirements
b) the development and maintenance of a multi-agency infra structure that actively engages with the triage team and the triage process
c) working with the Practice and Development Lead and Programme Manager to ensure safe and effective delivery of the DAPO pilot triage process.
d) support the development of the DAPO triage model through learning and analysis of the pilot delivery e.g. to initiate, develop, maintain and monitor multi-agency links through procedures and protocols, and to keep safety central to all services for perpetrators and victims of domestic abuse.
For further information, please review the job description.
The client requests no contact from agencies or media sales.
Job Title: Alumni Relations Officer
Location: Rhodes House in central Oxford, Hybrid Working
Contract: Permanent
Hours: Full-time
Salary: £33,000 - £37,000 per annum
Reports to: Global Programmes and Alumni Engagement Lead
We have a fantastic opportunity for an Alumni Relations Officer to join the Rhodes Trust, Oxford. This role will be a crucial part of the Global Programmes and Alumni Engagement team, working closely with the Global Programmes and Alumni Engagement Lead to deliver a suite of Alumni engagement activities, communications and events. The role includes opportunities for personal development.
We are looking for the successful candidate to start with us in as soon as possible.
About the Rhodes Trust
The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges.
In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, the Atlantic Institute, the Schmidt Science Fellows and RISE.
The role
This role is varied, providing an opportunity to learn and understand many aspects of the Trust’s work and ecosystem. To be considered for this role you will be required to have proven experience of managing administrative processes for in-person or hybrid events, great interpersonal skills, a passion to learn and understand the community, as well as a good knowledge of online project management tools and CRM systems.
The role will be responsible for:
· Contribute to the Global Programming portfolio, supporting to deliver keystone Alumni events such as reunions, UK and global Alumni events, and supporting constituencies with less activity, ensuring a proactive calendar of Alumni activities
· Support with general administration as requested, particularly regarding the Global Alumni Advisory Board (GAAB) and Lifelong Fellowship and Impact Committee (LFIC) including coordinating meetings, drafting meeting agendas and minutes, printing or sending of presentations, collating of information for reporting, following up on action items and other communication materials as appropriate
· Monitor the Alumni mailbox and ensure a timely reply to all queries and requests directed to them (including connecting Alumni who are looking for other Scholars). Provide appropriate responses to a varied range of enquiries from community members by email, phone, post and in person. Tactfully and diplomatically recognise and quickly resolve any potential issues raised
· Under the guidance of the Global Programmes and Alumni Engagement Lead, lead on key Alumni engagement initiatives as required, for example the annual Meeting Minds Alumni Dinner
· Ensure that all Rhodes Alumni Associations are up to date regarding the activities of the Rhodes Trust and where appropriate and possible, provide Alumni Associations with administrative support for their key events and engagement activities. Manage day-to-day contact and services to the network of Alumni Groups and Alumni Associations
· Together with the Communications team, support with mailings, Rhodes Connect content and social media activity that ensures that Rhodes Alumni are up to date and engaged in the activities of the Rhodes Community
· Role modelling the Trust’s organisational values of commitment, inclusion, belonging, growth and innovation.
· Carrying out any other duties relevant to the role, as requested.
· A deep commitment to the values, ethos and mission of the Rhodes Trust.
Please view the job description for more responsibilities
Essential skills, experience and qualifications:
· Experience in event planning and delivery, both in-person and online and/or hybrid
· Proven experience with Microsoft packages (Word, Excel, PowerPoint and Outlook), and online event platforms (e.g. Zoom)
· Excellent administrative skills with an ability to prioritise work and meet tight deadlines
· Ability to build strong working relationship with immediate colleagues, as well as with external stakeholders
Please view the job description for more essential skills
Desirable skills and experience:
· Previous Alumni Relations experience, or experience working with communities
· Experience with Salesforce
· Use of email marketing systems (e.g. Mailchimp, Campaign Monitor)
We are open to transferable skills from other industries, so please consider applying if you don’t meet all of the Essential criteria.
Benefits of working here
We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other’s thinking and generate new ideas.
· 30 days annual leave (pro rata) plus 8 bank holidays
· Competitive pension scheme
· Generous family leave schemes
· Private health insurance
· Employee Assistance Programme
· Personal development opportunities
· Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.
· Cycle to work scheme
· Electric car scheme
If you would like to find out more, please click ‘apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 4 May 2025. Please note the interviews will take place on 12th and 14th May.
The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.