Information and advice advisor jobs
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Are you passionate about upholding the rights of other Disabled people? Would you like to bring your whole self to work?
Inclusion Barnet is Barnet’s Deaf and Disabled People’s Organisation (DDPO), led by a board and senior management team of disabled people, and we’re passionate about using our lived experience of disability to work towards inclusive communities and greater social justice for all.
This role involves working with people across all of Barnet’s diverse communities. Therefore, we’re looking for people with a demonstrable commitment to the social model of disability and equality, with their own direct lived experience of disability, and an ambition to contribute to a fairer society for all.
The successful candidate will spend their time delivering a frontline welfare benefits triaging service with the support of a senior caseworker.
To succeed, you will need experience of advice work which includes using a benefits calculator and signposting. The role also involves managing our telephone and email inbox into the advice service and obtaining feedback about the service from clients alongside initial advice giving. The role could include some short-term casework including concessionary travel claims when capacity allows.
You will need excellent communication skills and be unphased by people presenting with multiple issues, often in emotional distress. You’ll be excited by the challenge of learning new things and have a good knowledge of the services used by disabled people.
In return, we offer a supportive and friendly workplace, with a focused but flexible culture, where you can bring your whole self to work.
This is a home-based role, with some travel around Barnet needed, approx. 2 days a month. Most of the triaging work can be completed online or over the telephone, but there may be a need for some face-to-face client work from time to time. You will therefore need to live within a reasonable travelling distance of Barnet. Some travel to other venues in London may also be required, for example for staff away days or other meetings.
We encourage flexible working to suit your work/life balance preferences where possible; however, some working days might be determined by appointments. We also operate a Time Off In Lieu (TOIL) system.
To apply, please submit your CV with a brief covering letter clearly stating how you meet the person specification, and how you would use your lived experience of disability to inform your delivery of the role.
The successful candidate must be willing to undergo an enhanced DBS check and have the right to work in the UK.
Using our lived experience of disability to create more inclusive services and communities


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
We are now seeking a Director of Finance and Resources to join our senior leadership team. This is a strategic and mission-critical role that will shape the operational and financial foundations of the charity during an exciting phase of growth and transformation following recent mergers and expanded contracts.
About the Role
As Director of Finance and Resources, you will report directly to the Chief Executive and work closely with the Board of Trustees, leading the charity’s Finance, HR, Infrastructure, Legal, and Governance functions.
You will:
- Develop and implement a forward-looking financial strategy that supports sustainable growth and fundraising
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Provide leadership across Finance, People, and Infrastructure teams (managing three Heads of Department)
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Oversee risk, compliance, procurement, legal and IT systems, ensuring efficiency, resilience and value for money
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Act as a trusted advisor to the CEO and Trustees, supporting strategic planning and business transformation
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Foster a collaborative, inclusive and high-performance culture across the organisation
This is an ideal opportunity for a commercially savvy, values-driven leader who thrives on bringing clarity, stability, and strategic foresight to complex organisations.
About You
We’re looking for a senior finance leader with a professional accountancy qualification (ACA, ACCA, CIMA or similar) or equivalent financial and commercial management experience gained in an organisation of comparable scale or complexity.
Ideally, you will bring:
- A strong track record of financial leadership, strategic planning, and operational delivery
- Experience working with (or within) third sector organisations and/or government-funded programmes
- An inclusive, engaging leadership style, with the ability to inspire teams and influence stakeholders
- A deep understanding of compliance, risk, and governance in a mission-driven environment
- A genuine commitment to supporting the Armed Forces community
Interested? Want to know more about the Charity? please visit our website
Eager to know more the role? Have a look at the Job Description attached or if you'd like to discuss the role with someone, feel free to contact us.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday, 17 August 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Join Samaritans as a Volunteer Experience Advisor
Are you passionate about creating meaningful volunteer experiences? Do you have experience of volunteer management and are available to start soon?
Samaritans is looking for a dedicated Volunteer Experience Advisor with experience managing volunteers to join our dynamic team and help shape the future of volunteering across our network.
About the Role
Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteer leaders in recruiting, engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.
Key Responsibilities:
- Alongside a team of Volunteer Experience Advisors, act as the first point of contact for branch, region and nation queries to the team
- Lead the in provision of expert advice and support to branches and regions in response to matters relating to the recruitment, engagement, management, and support of volunteers.
- Oversee Samaritans complaints, concerns and mediation processes, ensuring a supportive, robust and fair system for managing issues across the volunteer network, including timely resolution.
Skills and Experience
- Excellent knowledge and experience of volunteering management and good practice.
- Experience of providing advice, training or support on volunteering matters.
- Experience and understanding of organisational risk and safeguarding relating to the involvement of volunteers.
- Knowledge of principles of natural justice and complaints management good practice.
- Ability to digest complex information, producing analysis and meaningful conclusions.
- Project support experience.
- Report writing and presentation skills.
- Experience in prioritising workloads and working to deadlines with speed and accuracy.
Why Join Us?
At Samaritans, we believe fewer lives should be lost to suicide. You'll be part of a supportive and inclusive workplace that values innovation, resilience, and collaboration. Enjoy a hybrid working environment, professional development opportunities, and the chance to make a real difference.
Working at Samaritans:
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please visit our careers page.
Being Inclusive:
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application:
If this sounds like the opportunity for you, please upload your CV and a one-page cover letter, outlining your motivations for applying and why you think you would be a great fit for the role. Applications close at 9 am on Monday 28th July.
The Royal British Legion’s Advocacy & Complex Needs Service operates across the UK, offering holistic support to veterans experiencing isolating challenges. We are expanding our team to better meet the needs of those we serve and are excited to welcome a new Advocacy & Complex Needs Advisor for the Nottinghamshire & Lincolnshire areas.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
As an Advocacy and Complex Needs Advisor, you will:
- Complete effective and efficient welfare case management of a complex caseload of beneficiaries facing multiple disadvantages, ensuring accurate and up-to-date records.
- To work in a trauma-informed way, understanding the impact of trauma, recognising its signs, and creating a safe and supportive environment for beneficiaries and colleagues. This includes implementing professional practices that foster safety, trustworthiness, collaboration, and empowerment, while actively avoiding re-traumatisation.
- Complete face-to-face visits at the beneficiaries’ home or out in the community, as appropriate and in line with RBL visit policy, to meet beneficiary needs.
- Collaboratively conduct a thorough exploration of needs and assess priorities to create and adapt an objective-based action plan.
- Provide expert advice, guidance, and advocacy, and make referrals to both statutory and third-sector agencies with a focus on empowering the beneficiary to address and manage their needs effectively.
- Help beneficiaries stay connected and maintain engagement with services that provide professional interventions.
- Offer essential emotional and practical support to beneficiaries awaiting assessments from other services.
- Maintain a thorough understanding of risk management and safeguarding practices and procedures for adults and children.
- Keep your professional practice up to date with current policies and procedures, ensuring compliance with Legion standards.
- Perform other duties related to the role as requested by your line manager or Head of Department/Divisions.
If you’re ready to take on a challenging yet rewarding role and make a significant impact, apply now to become an Advocacy & Complex Needs Advisor at The Royal British Legion. Together, we can support veterans and their families in leading more empowered and fulfilling lives.
*Please note this role is home-based with a requirement to travel across the geographical area of Nottinghamshire, Lincolnshire and any appropriate surrounding areas if there is a need for a beneficiary visit, in line with organisational hybrid working practices.
This job requires a DBS check at Enhanced level.
Employee benefits include:
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Deputy Safeguarding Advisor
Canterbury, Kent
£36,397 pa plus excellent benefits
35 hours per week
Permanent
The Deputy Safeguarding Advisor is a very important role at the Diocese, as you will provide advice to parishes on safeguarding issues, cases and incidents to help ensure that our parishes, the Cathedral and the Diocesan offices discharge their responsibilities for safeguarding children and vulnerable adults who may be at risk of abuse or neglect.
Reporting to the Diocesan Safeguarding Officer and working within the Safeguarding Team, you will support and carry out casework which will also include reviewing safety plans and/or safeguarding agreements, assessing and managing risk of harm and undertaking risk assessments on blemished DBS checks or Confidential Declarations.
As Deputy Safeguarding Advisor, you will provide best practice advice to all stakeholders and partners as well as participating in the Diocese of Canterbury’s Safeguarding Executive Group and Diocesan and Cathedral Safeguarding Advisory Panel, whilst taking responsibility for preparing reports when requested.
Working closely with the Diocesan Safeguarding Officer, you will also coordinate the Diocese’s response to victims and survivors of church-based abuse which includes ensuring that victims and survivors are assisted in accessing relevant support services.
With a relevant professional qualification or equivalent (for example, social care or criminal justice) you should have significant experience of undertaking safeguarding risk assessments and professional safeguarding expertise and experience in a relevant statutory, voluntary, or judicial agency.
Practitioner experience of working with victims and survivors of abuse and with offenders and perpetrators of abuse, is also essential.
You should have an understanding of the broader safeguarding field including its social and political context along with an in-depth knowledge of safeguarding legislation in relation to safeguarding children and adults, as well as having experience in using appropriate interview models with victims, survivors, and respondents.
Experience of contributing to case review processes and identifying and disseminating lessons to be learnt, e.g. Serious Case Review, Domestic Homicide Reviews, would be desirable. It would also be beneficial but not essential for you to have an understanding and good working knowledge of the Church of England, its organisation and governance structures.
You will be required to travel across the Diocese for meetings, so the ability to travel to remote locations and work flexibly is a necessity. This role will also be subject to an enhanced DBS check.
The Diocese of Canterbury Diocesan Safeguarding Team provides professional safeguarding guidance in line with the Church of England’s Safeguarding Code of Practice, House of Bishop’s Guidance, and the Church of England National Safeguarding Standards. A key aspect of the team’s role is to provide compassionate support to survivors of abuse in addition to safeguarding children, young people, and vulnerable adults, ensuring their voices are heard and their experiences are respected.
Canterbury Diocese is the oldest diocese in England, stretching from Maidstone to Thanet, the Isle of Sheppey to the Romney Marsh. We have 350 miles of coastline with historic ports and seaside resorts, alongside rural communities, market towns and commuter-belt urban developments. Affluent areas often sit alongside pockets of major deprivation, offering an exciting and challenging mission context.
At the heart of all we do is a vision of transformation for ourselves and our communities: no one can encounter God and remain unchanged. In the Diocese of Canterbury, we want to increasingly become a Christian community transformed through encounter with Christ, growing and overflowing to transform and bless the families, homes and communities we serve: Changed Lives, Changing Lives.
Closing date: 10th August 2025, 11.59pm
Interview date: 20th August 2025 – Canterbury.
About Citizens Advice Camden
We are a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.
About Our Community Advice Team
Our Community Advice service is at the heart of our work—delivering generalist advice through face-to-face, telephone, video, and digital channels. The team ensures that people in Camden can access support across a wide range of issues including benefits, housing, employment, and more. We are proud of our strong volunteer base and the collaborative environment that supports both clients and advisers.
About the Role
As Advice Supervisor you will be a key member of our Community Advice team, supervising and contributing to the delivery of our core service. You will help ensure we provide a quality advice service to Camden residents across face-to-face, telephone, video channels and other digital developments and ensure the targets, outputs and outcomes of all the generalist advice contracts and/or grant agreements are met.
Ideally, you will already be an experienced Advice Supervisor; however, we will consider offering this role as a development opportunity if you are an experienced Generalist Adviser wanting to progress your career. You will need to have experience in delivering high quality generalist advice and casework and be able to demonstrate the potential to support others with varying levels of experience to do the same.
Closing date for applications: 9.00am Wednesday 23 July
Interview date: week commencing 28 July
Interviews will be held on Zoom.
Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.
The successful candidate will be required to provide documentary evidence of their right to work in the UK.
We are looking for an experienced Welfare Rights Adviser to join the CPAG in Scotland team in Glasgow. You will bring a comprehensive understanding of UK and Scottish social security benefits along with experience in working with social security legislation and caselaw.
What you will do in this role
- You will provide expert welfare rights advice on CPAG in Scotland’s advice line for frontline advisers
- You will design and deliver engaging training for advisers
- You will create clear, accessible resources for adviser
- Your specialist welfare rights knowledge will help CPAG in Scotland’s policy work
Apply now
To learn more about the role and how to apply, please download the Welfare Rights Adviser Job Pack and Application Form.
We welcome applications from anyone with the skills and experience listed and we can be flexible in terms of the conditions of employment. We are happy to discuss alternative working hours, days and patterns, and any additional needs or requirements. CPAG also prioritises and has a commitment to equal opportunities, which you can read more about in the job pack.
Closing date for applications: 9am on Monday 4 August 2025
Interviews will be held in Glasgow on Tuesday 19 August 2025
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Local Quality Advisor to join our Youth Work Innovation & Development Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £37,826 per annum
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- Support the Local Quality and Improvement Manager in delivering key Local Offer programmes, such as the Peer Review and Peer Network Programme, helping Local Authorities and organisations meet the needs of young people and fulfil their Statutory Duty (Section 507B).
- Assist in the coordination and delivery of traded services related to Quality Standards and Organisational Development, ensuring high-quality support for partners.
- Contribute to the development, quality assurance, and standardisation of NYA resources related to Quality Standards, working collaboratively across NYA teams.
- Promote NYA standards and resources to the sector, offering support and training to encourage adoption and effective use.
- Identify and deliver support to non-commercial requests, including those from VCSE organisations and Town and Parish Councils seeking information, advice, and guidance.
- Engage with the Local Policy & Partnerships Manager and the NYA Knowledge Team to gather and share sector insights, promoting knowledge exchange across NYA teams and the wider youth work sector.
- Support collaboration with Local Authorities and partner organisations to raise awareness of NYA programmes and encourage engagement with Quality Standards.
- Utilise NYA tools, including CRM and Project Management systems, to help generate timely and relevant performance and financial reports that inform decision-making and support effective programme delivery.
Our ideal Local Quality Advisor should have the following:
- Demonstrated experience supporting the delivery of programmes or projects within the youth work, education, or voluntary sector.
- Strong understanding of youth work principles and the statutory duties of Local Authorities (particularly Section 507B).
- Ability to work collaboratively with a range of stakeholders, including Local Authorities, partner organisations, and internal teams.
- Excellent organisational and project management skills, with the ability to manage multiple priorities and meet deadlines.
- Strong written and verbal communication skills, with the ability to contribute to the development of resources and reports.
- High attention to detail and accuracy in all aspects of work.
- Strong time management skills and the ability to work independently and collaboratively in a fast-paced environment.
- Competence in using digital tools such as Customer Relationship Management (CRM) systems and project management platforms. Experience of using project management platform (or similar) would be an advantage
- A proactive, flexible, and agile approach to working across multiple programmes, including attending events and responding to time-sensitive deadlines.
- Willingness to learn, adapt, and grow in a dynamic and evolving organisation.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Friday 18th July 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
More about us
Discover more about the National Youth Agency and our work on our website.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.
Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.
Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in five Greater Manchester authorities, Bury, Manchester, Rochdale, Salford and Stockport.
Job Purpose
Gaddum has secured external funding to deliver an Employer care project, which will provide unpaid carers living in Manchester with support and coaching in order for them to re-enter paid or voluntary employment.
Delivery of this support to carers will be by Employment Coaches, who will manage a small caseload of carers and provide them with 1:1 support, helping them overcome barriers to employment and training. You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations. Successful employment coaches believe in the potential of every individual they work with.
Core responsibilities
• To support carers to address their barriers to employment by providing individual tailored packages of support so they can develop the necessary skills and confidence to secure and sustain employment.
• To act as coach and a mentor to build strong positive relationships, guide, motivate, challenge, encourage and help carers obtain sustainable employment.
• To ensure delivery targets are achieved by working with carers to identify employment opportunities and support them into and during employment.
• To meet personal performance targets and Key Performance Indicators.
• To manage a caseload of carers and utilise a variety of coaching strategies to help carers overcome barriers to obtaining sustainable employment.
• To undertake in-depth assessments using a suite of tools to fully understand a carers circumstances, preferences and holistic barriers to progression.
• To co-produce personalised action plans with sequenced interventions and development opportunities.
• To work with multiple agencies to develop holistic approaches to support carers. (Support the carers in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment and develop a career.
• To develop and maintain knowledge of the local labour market to source suitable job opportunities.
• Identify specific recruitment needs of potential employers.
• Develop relationships with key stakeholders to maximise customer opportunities.
• Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service.
• Maintain IT files and customer records to the required compliance and quality standards.
• Fully comply with Gaddum policies including those for personal data security, safeguarding and health & safety.
Other Duties and Responsibilities
• To complete specific tasks allocated through work plans, project plans and the business plan.
• To provide monthly information (accurate data and informative commentary) within your areas of responsibility for performance management purposes.
• To be involved in producing information for annual impact reports.
• To actively engage in ongoing personal and professional development, making full use of supervision, appraisal and learning opportunities.
• To act at all times to promote equality and diversity ensuring inclusive and integrated services.
• To seek advice, support and guidance as required
• To encourage service users to be aware of the full extent of Gaddum’s services.
• To maintain a general understanding of the work of the whole organisation and attend team meetings/events.
• To adopt a flexible approach to working patterns to suit the needs of the role and responsibilities as required.
The client requests no contact from agencies or media sales.
Who are we?
The Global Foundations & Institutional Donors team is comprised of 12 colleagues working with either Institutional Donors or Foundations based in Copenhagen, Berlin, Brussels, Geneva and Kyiv. DRC funds come from a variety of sources - institutional donors such as the European Commission, UN agencies, and bilateral humanitarian and development funding envelopes from major donor countries, but increasingly also foundations - both Danish and International. Together with the rest of the department, the GFID team is working to increase DRC’s capacity and ambition to scope, expand, deepen, and strengthen partnerships and fundraising activities.
About the job
As Senior Partnership Advisor you will be part of the Global Foundation and Institutional Donors section (GFID) working directly with the Head of Global Foundation and Institutional Donors, colleagues based in HQ, DRC Representations in Geneva, Brussels and Berlin, and regionally with the Regional Business Development Coordinators. Your overall responsibility will be to support DRC’s capacity strengthening to maintain and improve donor relationships and fundraising efforts.
The Senior Partnership Advisor oversees the engagement and fundraising efforts focusing primarily on FCDO and the UK-based foundations, potentially there would also be some coverage of non-core donors like Irish Aid, Jersey Aid etc. You are tasked with undertaking analyses, elaborating donor intelligence, to inform and advise senior management and colleagues about partnership development as well as fundraising opportunities.
Your main duties and responsibilities will be:
Strategy
- Support design and advancement of the global donor engagement strategy based on the FCDOs’ donor trends and priorities, (and relevant non-core donors).
- Mapping and scoping of UK-based foundations with the support of the wider GFID team.
- Lead the development of donor-specific engagement action plans for the FCDO and relevant foundations and steer their implementation.
Partnership Engagement
- Lead on a strong and strategic partnership between DRC and FCDO at capital level and UK-based Foundations and engage proactively with FCDO (and relevant non-core donors) to address challenges and opportunities related to DRC’s partnership at global level and inform/advise ROs/COs accordingly. Develop tools and guidance to support engagement with FCDO
- Provide support and expertise to DRC country and regional operations on the partnership.
- Represent DRC in dialogues with core donors on regulatory frameworks and actively participate in relevant events and coordination mechanisms with peer organisations or other networks and platforms.
Donor intelligence and knowledge management
- Monitor and analyse relevant trends and donor intelligence and provide strategic advice on possible impact and ways to adapt across all levels of the organization for FCDO, relevant UK foundations and /or non-core donors).
- Develop qualitative and quantitative analyses to feed into donor trends and global donor analyses, lessons learned, and other dissemination documents.
Partnership Management – externally and internally
- For FCDO funding, develop tools, platforms, and internal workflows for efficient strategic donor compliance (this includes maintaining DRC Insite donor pages, updating and publishing internal guidance tools such as Donorpedias, fact sheets etc.).
- Strengthen capacities of Grants Management Unit staff on FCDO policies and guidelines.
Occasional travel will be expected to DRC HQ, DRC representations or DRC country offices
About you
To excel in this role, you will have natural communication and social skills, including networking and the ability to influence. You are comfortable navigating internal stakeholders horizontally and vertically, and representing DRC externally with donors, peer organisations and in other forums.
You have strong knowledge of FCDO’s structure and funding priorities, including regulatory frameworks and contracting. This role calls for someone who is both a “thinker” and a “doer” - an ability to work on strategic-level analyses while being detailed as well as being results and service-oriented.
Moreover, we also expect the following:
Required
- Documented extensive experience with institutional donors and donor engagement, and in particular, FCDO
- Experience in engaging with philanthropic and private sector foundations
- Understanding of the links between compliance and building the image of a go-to organisation for donors
- Strong relationship building skills and proactive approach to partnership building and nurturing
- Experience with networking and representation at all levels
- Strong verbal and written communication skills with an ability to identify, address and communicate the core of an issue, even if very complex
- Experience in working in an international, multicultural work environment, experience at country or regional level
- Master’s degree in relevant field of study or equivalent in experience.
- The position is based in London. If the candidate is not already in London, you will need to be open to relocating.
Desirable
- Network among UK-based Foundations or experience working for or leading partnerships with UK-based Foundations
- Professional proficiency in languages other than English is an asset
We offer
Contract length: Initially 12 months, with a possibility of extension
Work location: London
Start date: October 1st, 2025
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national staff.
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: August 10th, 2025 more information about the Danish Refugee Council, please visit our website drc.ngo.
We expect to conduct the interviews in the week starting August 18th.
Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment regardless of personal characteristics or attributes.
The Thalidomide Trust is a charity which was established in 1973 to provide assistance and support to people born in the UK with disabilities caused by their mother taking the drug Thalidomide. We have secure long-term funding that allows the team to focus exclusively on building long term relationships to provide the best possible support and make a real difference to our beneficiaries.
We are looking for a Health & Wellbeing Coordinator (Independence & Care) to join our busy Health & Wellbeing Team to meet the increasingly complex needs of our 423 beneficiaries, now aged between 60 and 66 years, whose disabilities include: absence or shortening of limbs; damaged ears, hearing and eyesight; brain and sensory impairment and extensive damage to the internal organs and skeletal structure.
As our beneficiaries age their health is deteriorating rapidly and they face particular challenges maintaining their quality of life and independence. This post provides an opportunity to work as part of a professional multi-disciplinary team, empowering them to manage their health and wellbeing and access the services and support that they are entitled to.
We have secure long-term funding that allows the team to focus exclusively on building long term relationships to provide the best possible support and make a real difference to our beneficiaries
About the Role
We are looking for an experienced, Social Care professional to join our Health & Wellbeing team on a 12 month Fixed Term contract.
Your role will be to understand the unique and often complex growing needs of our beneficiaries and to provide advice, advocacy and support to empower them to access the health and social care services they need. You will lead on hospital discharge planning and rehabilitation and support to access social care, so must be proficient in these key areas with recent experience. You will also lead on supporting Personal Independence Payments (PIP) applications and while we welcome experience in this area, full training will be given. You will contribute to the development and delivery of the Trust’s health and wellbeing services, and you will be an important part of the successful delivery of the annual programme of Holistic Needs Assessments (HNAs), carried out in beneficiaries’ homes.
Skills & Abilities
To succeed in this busy but highly rewarding role, you will:
- Be a good listener with excellent interpersonal skills and a flexible approach
- Possess excellent knowledge of current social care referral, assessment and funding processes and the interface between health and social care – particularly in respect of hospital discharge planning and support
- Already have a good practical knowledge of the UK benefits system, particularly PIP
- Have experience of undertaking needs assessments (including in people’s own homes)
- Have a track record of working effectively as part of a multi-disciplinary team
- Be comfortable working without clearly defined protocols and have creative problem-solving skills and a solutions-focussed approach
- Be sensitive, empathetic and non- judgemental and
- Have excellent organisational skills and an ability to work autonomously and prioritise a busy workload.
The role is full time (5 days a week – Monday to Friday). However, 4 days a week will be considered (Friday must be a working day). There is the opportunity to work either from the Trust’s office in St Neots, Cambridgeshire or home (within 45 miles/1 hour from St Neots) but there will be the requirement to attend regular team meetings in St Neots and regular travel to visit beneficiaries across the UK, with the possibility of overseas travel.
The client requests no contact from agencies or media sales.
The Post
The University of Portsmouth Students’ Union is a vibrant, forward thinking organisation with a vision of Delivering a Positive Impact with every Portsmouth student. An exciting opportunity has arisen to join the Student Advice Team. The Post Holder will be meeting with students on a 1-1 basis to provide impartial advice and advocate for individual students on academic issues affecting University of Portsmouth students. You will be the first point of contact with students visiting or contacting the Advice Service for support and as the first point of contact with the Advice Service. It is vital that we give an excellent first impression that reflects the Union’s values and services. The post holder will maintain high standards of customer care and adhere to the Union’s policies and procedures.
The Person
The Post holder will have experience of providing a high standard of customer services. They will require experience of working within a Higher Educational environment or, have recent experience or knowledge of University guidelines. The right person for the post will require excellent listening and communication skills and experience of working with clients on a 1-1 basis in a supporting role. The post holder will have the ability to work in a busy and high-pressured environment with the skills to prioritise work quickly and efficiently.
What we offer
- Strong team mentality, supportive and sociable workplace
- Regular training opportunities and team development days
- 38 days holiday (30 days annual leave + 8 bank holidays) and additional Christmas leave (University shutdown)
- Flexible working (e.g. flexitime, career break, paid time off for volunteering)
- 35 hour week
- Enhanced sick pay, maternity, paternity or adoption leave
- Access to University staff benefits: discounted gym membership, free library membership, bike safe
- Employee Assistance Programme
The Organisation
The University of Portsmouth Students’ Union (The Union or UPSU for short) is a forward thinking, friendly organisation with a vision of “delivering a positive impact with every Portsmouth student”. As a charity led by its values and guided by its members, we offer a wide range of services and activities to support and enrich the lives of our students. UPSU employs approximately 30 career staff, a further 40 student staff and we work with over 1000 registered student volunteers and over 100 student groups
Further Information
For more information on this opportunity and how to apply, please visit our website
Closing date for applications: midday, 4th August 2025
Interviews will be held on date: 13th August 2025
We kindly ask that candidates do not send CVs or cover letters as these will not be considered. You can find an application form on our website.
Anonymous shortlisting will be carried out for this role to ensure a fair and consistent approach to recruitment. We will not disclose any personal details to the shortlisting panel. Any documents or links with identifying information will not be used during shortlisting, but can be submitted if you are selected for an interview.
We are strongly dedicated to embedding equality, diversity and inclusion (EDI) within our community and we are passionate about creating a welcoming and inclusive environment which supports everyone from recruitment through to appointment, regardless of your background. We welcome applications from all talented people and as part of this commitment, we are working to improve the diversity of our workforce to ensure that it is as relevant and representative of our student community as possible and are actively encouraging applications from underrepresented groups.
The Union is a MINDFUL EMPLOYER® and we are committed to creating a supportive and open culture and actively support the mental wellbeing of all staff.
Due to the high number of applicants, if you have not heard from UPSU by the interview date you should assume you have been unsuccessful in your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK is hiring 6 Customer Advisers to join our National Advice Line!
We are still in a cost-of-living crisis and the proposed changes to the winter fuel payment criteria mean that many older people in the UK are in desperate need of advice and support. As a Customer Adviser, you will be playing an important role in this vital service; providing information and advice for older people in need, and signposting them, their families, carers and other professionals to relevant bodies that can help with their specific requirements.
Our team of Customer Advisers are dedicated to providing a high-quality service to those in later life and are passionate about ensuring all callers receive the guidance and support they need. The team handles thousands of calls, emails and webchats each year. Some of these enquiries can be emotionally tough, but there is no better feeling than knowing that you have helped someone.
If you are passionate about helping others while providing an excellent customer service, this may be the role for you.
This role offers hybrid working between home and our offices in Blackpool and Ashburton (a robust home broadband connection is essential). The team work from the office at least 1day a week, although this can be more if you prefer. You will need to live within an easily commutable distance of the office either by car or public transport, we suggest up to an hour's commute. During the probation and training period you may be required to come into the office 2-3 days a week. We are currently trialling fortnightly office attendance, but this could be subject to change in future.
The Advice Line is open from 8am to 7pm, 365 days of the year and you will be required to work a variety of shifts including some weekends and bank holidays. Full time contracts are for 35 hours per week.
In your Supporting Statement, please include examples of how you meet the Must Have criteria below.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of computer-based systems, applications, and keyboard skills. A, I, T
* Experience of working to set time scales. A, I
Skills and Knowledge
* Ability to communicate with a wide range of people in a professional manner. I
* Ability to deal with difficult and distressed callers calmly and politely. I
* Ability to handle confidential, sensitive information and personal details professionally and in line with current legislation. I
* Commitment to customer care and equal opportunities. A, I
* Good numeracy and literacy skills. A, T
* Accurate data entry skills. A, T
* Excellent communication skills including a confident telephone manner. I
Personal attributes
* Personal resilience in dealing with difficult and distressed callers whilst managing own wellbeing. A, I
* Flexible approach to hours of work. I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of working in a contact centre or call centre environment. A, I
* Experience of providing information and signposting on a broad range of subjects. A, I
Skills and knowledge
* Knowledge of issues which affect older people. A, I
What we offer in return
Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
Excellent pension scheme, life assurance, health cashback plan and EAP
Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
Blue Light Card Scheme
You Did It Awards – recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Legal Counsel
An exciting opportunity has arisen for a Legal Counsel to join the Chief Executive's Office. Your role is to provide general legal advice; to act as commercial counsel, assisting in reviewing and drafting commercial contracts, ensuring these are fit for purpose and to manage any potential commercial disputes.
This role is not open to sponsorship.
Role Requirements
- Providing accurate, relevant and timely advice to the organisation on a wide range of legal topics that relate to the organisation.
- Managing and mitigating legal risks by designing and implementing organisational policies and procedures as well as providing in-house legal templates.
- Ensuring compliance with all laws, rules, regulations and statutory guidance that apply to the business including any changes that may arise from time to time
- Drafting, reviewing, and supporting with the negotiation of various commercial contracts and agreements including retail shop leases.
- Providing timely, accurate and commercially responsive advice to CEO, SLT, senior managers and trustees on both a formal and informal basis.
- Communicating with and managing third-party bodies such as regulators, external counsel or auditors.
- Promoting legal, compliance and risk management best practice throughout the organisation.
- Designing and delivering legal training to the organisation.
- Providing advice on the effective management and protection of The Children’s Trust intellectual property.
- Providing advice on the effective management and protection of The Children’s Trusts employees.
- Providing support with coroner’s inquests including instructing external counsel, liaising with the Coroner’s Office and conveying legally privileged advice to the SLT and trustees as appropriate.
- Supporting colleagues with the development and implementation of a contracts management process, contracts playbook (set of standard templates) and central contracts database.
- Managing the legal services budget.
- Undertaking other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
Interview Date: 1st stage Interviews held 4th – 7th August
PLEASE READ CAREFULLY – ‘How to Apply’
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Location: Tower Hamlets
Salary: Unqualified: £28,255 - £29,913 per annum
Qualified: £29,923 - £32,623 per annum (Dependent on qualifications/experience)
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: 17th July 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Independent Domestic Violence Advisor (IDVA) at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Tower Hamlets Solace Advocacy and Support Service (SASS) provides advocacy and support to survivors of DVA with the aim to reduce risk and harm. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.
About the Role
We are looking for an experienced IDVA to join our dynamic team in Tower Hamlets, working with people who have experienced domestic violence and abuse. You will be working as part of a multidisciplinary team.
As an IDVA you are responsible for carrying out risk and needs assessments, safety planning and providing support and intervention to victim/survivors of domestic violence identified at Poplar jobcentre. In addition to this you will build relationships with, and provide advice, guidance and training to external professionals.
About You
You will need a passion for working with victim/survivors and a thorough understanding of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support and strong casework management skills.
You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in an IDVA or similar position with this or a similar client group.
In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.