Jobs in chorley or lancashire

Location: Birmingham, Manchester or London (Hybrid working - minimum of 2 days in the office) 

Interviews: w/c 20th October 2025 

Are you ready to lead the technology that helps transform young lives? As our Application Support Manager, you’ll play a crucial role in ensuring the systems we rely on every day are effective, efficient, and empowering. You’ll be at the heart of our mission—enabling our teams to do what they do best: support young people into work, education, or training.

In this role, you’ll lead and develop a skilled Application Support team, providing oversight of our business-critical platforms. You’ll define team objectives aligned with wider organisational goals, oversee incidents and service requests, manage system upgrades and enhancements, and collaborate with colleagues across development, architecture, and third-party suppliers to drive continuous improvement. Your ability to manage multiple priorities, lead with empathy, and drive system performance will be key to our success.

We’re looking for someone with strong leadership experience in application support, who brings a deep understanding of IT service management principles like ITIL. Your problem-solving skills, clear communication, and ability to build effective relationships with internal stakeholders and external vendors will be vital. Familiarity with CRM, ERP, or HRIS systems, as well as tools like ServiceNow, will help you hit the ground running. Experience within the charity sector is a bonus, but we’re more interested in your potential, your purpose, and your desire to make a difference.

The young people we support rely on our teams, and those teams rely on technology that works. Your leadership will ensure they have the tools they need, when they need them, so they can focus on helping young people reach their potential.

If you’re looking for more than just a job and if you want your tech skills to create real social change, we want to hear from you. Even if you don’t tick every box, your drive and purpose could make you the perfect fit.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Application Support Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Application Support Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Fundraising & Development Officer (FTC)

Remote, UK

£18,000 per year (based on working 24 hours per week)

Part-time (3 days/24 hours per week)

1 year fixed term contract

Young Ladies Club aims to raise aspirations in disadvantaged young women to achieve their education and career potential by providing mentoring, confidence building activities and career workshops from positive role models. We envision a world where young women’s socio-economic background does not impact educational and career outcomes.

We now have an exciting opportunity for a proactive and highly organised Fundraising & Development Officer to join our team on a 1-year fixed term contract. As the Fundraising & Development Officer, you will have experience in fundraising and grant writing and will be responsible for working across the charity to identify new funding opportunities, preparing high-quality applications, and maintaining relationships with key funders.

As a Fundraising & Development Officer, your responsibilities will be:

· Research and identify potential trusts and foundations to approach for funding.

· Work with the Management team to identify projects and proposals.

· Write compelling funding applications and reports to secure financial support for the charity’s projects and initiatives.

· Build and maintain strong, long-term relationships with key and corporate funders, keeping them informed of progress and the impact of their donations.

· Manage a portfolio of existing trusts and foundations, ensuring timely reporting and stewardship.

· Track and manage fundraising data, ensuring accurate records of all communications and activities and preparing regular fundraising reports.

Required Skills and Experience:

· Proven experience in fundraising, with a strong focus on trusts and foundations.

· Effective written and verbal communication skills, with the ability to write persuasive proposals and reports.

· Strong research skills and the ability to identify new funding opportunities.

· Experience in managing donor relationships.

· Highly organised, able to manage multiple projects and deadlines.

· Self-motivated and comfortable working independently.

· Proficient in all Microsoft and Google software applications

Desired Skills and Experience:

· Knowledge of Beacon Customer Relations Management system

· Certificate in Fundraising either from the Chartered Institute of Fundraising or equivalent

· A good Marketing and/or Fundraising background

· A commitment to making a positive impact.

· Marketing experience

We’re excited to be supporting a national children’s charity in the search for a new Head of PR to lead their public relations strategy at a time of significant growth and brand transformation, in a remote role based in the UK.

This is a unique opportunity to take the reins of an ambitious PR function, supporting both service-led and high-profile fundraising communications – including a flagship gala event that has welcomed some of the world’s biggest names in entertainment.

You’ll shape and deliver an insight-led PR strategy that elevates brand awareness, enhances thought leadership around disability and neurodivergence, and secures meaningful national media coverage. You’ll also manage external PR agencies and work closely with senior leadership on proactive and reactive media relations.

The ideal candidate will have:

• A strong track record of securing impactful press coverage within the charity sector
• Excellent media relations and copywriting skills
• Experience managing PR strategies across complex, sensitive or purpose-driven organisations
• Confidence handling media interviews and a proactive approach to thought leadership

If you're a strategic PR professional in the charity sector, looking to make a genuine difference while working with a passionate, forward-thinking team — we’d love to hear from you.

Location: Remote, within the UK, with ad-hoc travel for team meet-ups. The charity is based in Staffordshire, so if you live close to here, it would be a bonus.
Salary: £55,000 per annum
Contract: Permanent | Full-time (37.5 hrs), part-time considered 4 days a week.

Applications for the Head of PR will be reviewed on a rolling basis. For more information, please apply now!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Your new company
A large, high-profile charity.

Your new role
Reporting to the Head of Financial Accounting, you will support the team with the completion of the financial year-end and the application of IFRS 15 and IFRS16. Anticipated duration is 4 months+. To start ASAP. 100% remote working.

What you'll need to succeed
You will be a qualified Financial Accountant with strong experience of the application of both IFRS 15 and 16.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Imagine This is the only UK charity solely dedicated to supporting the mental wellbeing of seriously ill children and their families. Founded in 2014 by actors Sarah Parish MBE and Jim Murray MBE in memory of their first daughter Ella-Jayne, the charity has rebranded from The Murray Parish Trust to Imagine This in 2025. The charity is now leading a national movement to address a hidden mental health crisis in seriously ill children.

There are one million children in the UK facing life-limiting, life-threatening, and serious chronic conditions. These children are at much higher risk of long-term mental health difficulties that can become more complex and difficult to treat, on top of living with often complex medical needs. Imagine This provides imaginative, innovative and empowering projects to help them navigate their journey with connection, resilience and hope. Our vision is to reach every seriously ill child, and their families, across the UK by 2035, delivering diverse and impactful projects in hospitals, hospices and community settings.

This role will be responsible for an effective and compliant operations function (finance, HR, programmes/projects, governance). You will help the charity to scale its operations sustainably and ensure the charity complies with its legal and governance responsibilities. We are looking for a proactive individual who has an eye for detail in data and administration. You will be ambitious and entrepreneurial, with real vision and a passion for the cause. You will be resilient and collaborative, someone who is highly organised with the ability to juggle a diverse and high workload.

KEY RESPONSIBILITIES

Finance and HR

• Liaise with outsourced bookkeepers (also payroll providers) to ensure timely/accurate information flow.
• Oversee income and expenditure budgets and performance, processing of donations and scheduled payments, and ensuring accurate and consistent coding.
• Work with accountants to support year-end accounts and coordinate annual report production.
• Produce and circulate monthly management accounts and other reports for the Board.
• Support Trustees with designated responsibilities e.g. finance, risk, governance.
• Oversee recruitment, onboarding and HR record-keeping (including freelancers).
• Maintain accurate, compliant data in our CRM (Donorfy), including prompt input of donations.

Charitable projects

• Support the planning and coordination of secured charitable projects, liaising with project partners, monitoring delivery milestones, payment schedule and working with the wider team to maximise success.
• Compiling project monitoring/evaluation data from project partners to support excellent impact reporting.

Governance and operations

Together with the volunteer Charity Secretary:

• Coordination of Board meetings and AGMs, agendas, papers and minutes.
• Maintain central registers (trustee attendance/terms, governance documents, policies, risk, safeguarding training etc).
• Fulfil statutory and regulatory responsibilities, including filing of annual accounts.
• Advise trustees on governance best practice, in line with Charity Commission guidance.
• Management of policies, procedures and operational systems (including the CRM) that strengthen internal controls and identify opportunities to improve cost efficiency.
• Prepare Quarterly reports for the Board, and upon request.
• Ensure compliance with relevant legislation and the Fundraising Code of Practice, including delivering the responsibility of data protection lead.
• Maintain relationships with volunteer Independent Advisors and commissioned service providers e.g. finance, HR and legal to ensure compliance/best practice.

Imagine This is the only UK charity solely dedicated to supporting the mental wellbeing of seriously ill children and their families. Founded in 2014 by actors Sarah Parish MBE and Jim Murray MBE in memory of their first daughter Ella-Jayne, the charity has rebranded from The Murray Parish Trust to Imagine This in 2025. The charity is now leading a national movement to address a hidden mental health crisis in seriously ill children.

There are one million children in the UK facing life-limiting, life-threatening, and serious chronic conditions. These children are at much higher risk of long-term mental health difficulties that can become more complex and difficult to treat, on top of living with often complex medical needs. Imagine This provides imaginative, innovative and empowering projects to help them navigate their journey with connection, resilience and hope. Our vision is to reach every seriously ill child, and their families, across the UK by 2035, delivering diverse and impactful projects in hospitals, hospices and community settings.

This role will be responsible for the development and delivery of public fundraising and engagement activities, building new and existing relationships with community, individual and business supporters. You will be the first point of contact for the charity, providing exceptional administration and an outstanding supporter experience. You will also proactively secure new support, and be involved in wider campaigns and events, to help the charity significantly grow income year on year.

We are looking for a proactive individual to join our small team. Someone with an eye for detail in data and administration. You will be ambitious and entrepreneurial, with real vision and a passion for the cause. You will be resilient and collaborative, someone who is highly organised with the ability to juggle a diverse and high workload. We are looking for someone who prides themselves on delivering exceptional stewardship to build new and long-lasting relationship with supporters, whilst also continuously seeking new opportunities to grow income.

KEY RESPONSIBILITIES

Engagement

• Build rich relationships through exceptional and inspirational stewardship to increase retention, average gift and supporter experience.
• Organise acquisition/engagement events and campaigns (online and in-person), showcasing our projects and creating a deeper connection with the charity.
• Serve as the primary point of contact to the public, responding promptly to all enquiries, providing information, advice and support.
• Identify fundraising stories to enhance marketing/communications activity.

Fundraising

• Proactively secure new support from businesses, individuals and community groups using a planned process of cultivation, conversion and stewardship - including: 1. Businesses: charity of the year, staff fundraising, sponsorship. 2. Community: individual fundraising, schools, groups, official charity for third party events. 3. Individuals: one-off/appeals, regular giving, in-memoriam/celebration and legacies
• Create engaging fundraising campaigns that increase profile, secure new support and increase income.
• Proactively identify opportunities for retaining, growing or diversifying income from existing supporters.
• Actively network to raise the profile of the charity and identify opportunities for new support.
• Recruit, support and coordinate volunteers to support for fundraising and engagement activity.

Data/administration

• Ensure prompt and effective supporter communications, particularly when thanking donations.
• Maintain accurate, compliant data in our CRM (Donorfy), growing the database and improving data quality.
• Use data insight to prepare reports and analyse performance to identify trends and opportunities.
• Monitor/evaluate income and KPIs making recommendations for remedial action or growth opportunities.
• Prepare Quarterly reports for the Board, and upon request.
• Ensure compliance with relevant legislation and the Fundraising Code of Practice.

Reconnect Worker

This is an exciting opportunity to join Depaul’s team of Reconnect Workers across Manchester, and help prevent young people from experiencing homelessness.

Position: Reconnect Worker

Location: Manchester

Contract: Permanent

Hours: Part-time, 15 hours per week

Salary: £ 29,242 (FTE including Manchester Weighting) Plus Pension and Other Benefits plus,

Actual salary: £11,696.80 (inc. £1,200 GMW, without GMW actual salary is £10,496.80)

Closing Date: Sunday 12th October 2025

About the Role

With the support of your manager, you will deliver our Reconnect, mediation and family support service across Manchester. The role focuses on reducing family breakdown and preventing youth homelessness by supporting young people and families at key moments. You will manage a caseload of clients, including those in school, staying temporarily with volunteer hosts, or living in our accommodation services.

You will provide tailored guidance and mediation to young people aged 11–25 and their families, helping to improve communication, reduce conflict and strengthen relationships. This will involve one-to-one sessions, joint mediation and wider family support. You will also ensure the safe day-to-day running of the service, maintain accurate records, and contribute to our national prevention team to shape best practice in family and mediation work.

Key Deliverables

• Work directly with young people aged 11–25 and their families, delivering personalised guidance, mediation and support
• Carry a caseload of 15–20 clients per full-time equivalent, acting as the named keyworker
• Process referrals from agencies to build and maintain a full caseload
• Complete risk assessments, needs assessments, change plans and outcome questionnaires with clients
• Build strong working relationships with colleagues, local agencies and statutory bodies to promote the service and support young people holistically
• Maintain clear, accurate and timely records in line with monitoring and evaluation requirements
• Support safeguarding procedures and advocate for young people and families where necessary
• Take part in networking, service promotion and collaborative work with schools and professionals
• Provide monthly reports to management for monitoring and fundraising purposes
• Keep up to date with sector developments and engage in training to enhance practice
• Work collaboratively with national family support colleagues to strengthen Depaul UK’s prevention approach
• Operate in line with all Depaul UK policies and procedures, including safeguarding, EDI, health and safety and lone working

About You

You will need to have the following skills and experience:

· Significant experience working with young people and families in crisis; reflective, creative and solution-focused in your approach and committed to working in an assets-based way.

· To hold or complete a Level 4 Interpersonal Mediation Practitioner’s Certificate (IMPC). Training will be provided if the candidate doesn’t hold the qualification, but training will have to be completed before the end of the probation period.

· Experience of working independently and managing own caseload; self-motivated and able to prioritise tasks and carry out efficient organisation and administration.

· Experience of carrying out risk and needs assessments and support planning for clients.

· Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families.

· High level understanding of professional boundaries and ability to maintain impartiality

· Willingness and ability to travel independently and work from a number of different locations across the region.

· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Family Support Worker, Reconnect Worker, Support Worker, Social Care Worker, Mental Health Care Worker, Voluntary Worker, Mental Health Support Worker etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Join Savera UK

Are you passionate about human rights and committed to ending ‘honour’-based abuse (HBA) and harmful practices? We are seeking an Education & Youth Development Coordinator to develop and deliver our Education and Youth Engagement project and programmes for campaigning and awareness raising on ‘honour-based abuse (HBA) and harmful practices.

The Role

This is a rewarding role where you will:

• Overall responsible for managing and coordinating the Education and Youth development programme, part of the Training and Education project.
• Develop and support the youth education programmes, and support the Training & Development Manager with any other relevant training and community engagement
• Work with Savera UK Youth Collectives to develop and ensure meaningful youth participation and delivery of projects and programmes that align with Savera UK’s mission to end ‘honour’-based abuse (HBA) and harmful practices.
• To work closely with the wider Savera UK team to collaborate and assist with any relevant information around education and youth engagement

About You

We’re looking for someone with:

• Passionate advocate for human rights and social justice.
• Able to manage challenges effectively while modelling self-care.
• Experience and expertise in working with young people within education and community settings
• Demonstrate excellent skills in projects and programme development, management and delivery
• Ability to use creativity as a form of engagement
• High levels of integrity, professionalism, and confidentiality
• Inspire and embrace change
• Innovative, adaptable, and solutions-focused

What We Offer

• 28 days annual leave (plus bank holidays)
• Wellbeing support and external supervision
• Ongoing training and development opportunities
• Employer pension contribution (3%)

Equality & Occupational Requirement

This post is open to anyone who is passionate and committed to ending HBA and harmful practices and human rights. We welcome applications from all backgrounds.

Barnardo's are looking for a creative and detail-oriented Junior Designer to join our fantastic in-house creative team.  The successful candidate will get to work on a wide range of projects, from digital campaigns to print materials, all in support of our mission to help vulnerable children and young people.

We are looking for someone with 1–2 years of experience who have a passion for design and want to make a real-world impact with your work we want to hear from you.

• Position – Full time permanent post
• Hours – 36.25 hours per week
• Location - Hybrid
• Salary £28,951 - £31,020

 The ideal candidate will need:

• Working in an Apple Mac environment, with a minimum of 1-2 years hands-on experience of the industry standard packages – InDesign, Illustrator, Photoshop, Adobe Acrobat. Desirable if you also have knowledge of After Effects and Premier Pro.
• Recognised Graphic Design qualification to degree level or equivalent.
• Practical experience of different reprographic and printing processes. Also Practical understanding and experience of photography and videography.
• Producing design assets for digital media, including social media design.
• Conceptual thinker, with natural design talent and a flair for typography.
• Able to work outside office hours when required and able to work the hours required to achieve the results.

 Some of the Key Responsibilities but not limited to:

To assist in the creation of digital and print assets including marketing materials, social media graphics, presentations, and web design elements.  Collaborate with Senior Designers to develop concepts and execute visual storytelling that aligns with brand guidelines.  You will need to prepare final artwork for production and digital use and help maintain brand consistency across all design projects.  Support in organising and updating design files and asset libraries to also maintain brand consistency across all design projects. The successful candidate will need to Support the Senior Creative Manager and design colleagues by working across a range of projects which might include working up design concepts, correcting existing designs, artworking projects and seeing through the sign-off process and delivery of final files.

If this role sounds of interest to you, please apply.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Are you passionate about human rights and committed to ending ‘honour’-based abuse (HBA) and harmful practices? We are seeking a Direct Intervention Team Manager to lead our frontline service, supporting those at risk and driving change across communities.

The Role

This is a rewarding leadership role where you will:

• Lead and support the Direct Intervention team to deliver safeguarding and advocacy services
• Manage referrals, complex cases, and ensure person-centred support
• Build and maintain partnerships with agencies and professionals
• Contribute to organisational development, fundraising, and strategy
• Ensure safeguarding, risk management, and service standards are upheld

About You

We’re looking for someone with:

• Experience managing frontline safeguarding or domestic abuse services
• Knowledge of working across diverse communities, particularly those where HBA and harmful practices are more prevalent
• Experience in leading, mentoring and supporting staff and volunteers
• Experience in service development, project management, and budgeting
• Commitment to Savera UK’s values of respect, inclusion, compassion, innovation, and ambition

What We Offer

• 28 days annual leave (plus bank holidays)
• Wellbeing support and external supervision
• Ongoing training and development opportunities
• Employer pension contribution (3%)
• Starting salary within the range will be determined based on experience, internal equity, and available budget

Equality & Occupational Requirement

This role is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010, due to the nature of the work and needs of our service users.

Business Support Officer

Location: Home Based

Department: Business support

Salary: £16,800

Hours: 21 hours / 3 days per week

Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. To support this growth, we are recruiting for a part time Business Support Officer to help provide administrative support to our growing team of staff and volunteers.

Working closely with colleagues across the charity, your responsibilities will include supporting our Resources Manager to ensure that our operational teams have access to all the learning resources they need, providing administrative support to our operational and volunteer management teams, and helping to keep our internal systems up to date.

It is essential that you have strong organisational skills, excellent attention to detail, good communication abilities, and a proactive attitude towards assisting with diverse administrative tasks. You must be IT literate, with a good working knowledge of the commonly used Microsoft business tools, and be able to work independently. Underpinning this will be the ability to build relationships, and personal qualities that include persistence, determination and a problem-solving approach. We want to hear from applicants who are as committed to the cause as we are.

This is a home-based role but may require very occasional travel around the UK including overnight stays. This role is 3 days per week (21 hours) with working days/hours to be mutually agreed in line with business needs.

Employee benefits include a company contribution to pension scheme of up to 5%, 18 days holiday (30 days FTE) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.

The closing date for this role is Friday 17th October at 5pm.

Interviews which will be held online, are planned for the week commencing Monday 3rd November 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-224 155

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.

Job purpose

As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.

Scope of role

• To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
• To maintain detailed case records
• Keep up to date with legislation, policies and procedures and undertake appropriate training

Key Responsibilities

• To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
• To maintain detailed case records
• Keep up to date with legislation, policies and procedures and undertake appropriate training
• Contribute to team

Essential Criteria:

Experience and Skills:

• Hold a valid Money Advice Service accredited qualification in debt advice to level three or higher
• Minimum 2 years f debt advice experience
• Proven record of good quality debt advice
• Provided casework support
• Experience in a client-facing service envirnment
• CMS experience (Advice Pr preferable)
• Strng IT knowledge and familiar with using Microsoft Office 365 and Microsoft Teams

Communication and Interpersonal Skills:

• Clear communication skills and a strong command of the English language, oral and written
• Ability to communicate with internal and external stakeholders
• Advocacy skills
• Ability to remain non-judgmental
• Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community

Personal Attributes:

• Ability to work as part of a team and be open to receiving feedback and learning from others
• Ability to give and receive feedback objectively and sensitively
• Custmer-focused attitude and a commitment to delivering exceptional service
• Tenacity to remain persistent throughout a difficult situation with excellent problem-solving skills
• Ability to think outside the box and be open to new challenges

Commitment:

• A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

Our Room is a collective, creative space for male, trans and non-binary sex workers. We are an arts and social care charity where creativity is at the heart of all we do. Through playfulness, challenge and creative adventures, we offer people a safe and welcoming space in which to try new things and become inspired.

Our artistic work is underpinned by practical support and advocacy, working with people on interconnected issues such as: housing, substance use, LGBTQIA+ rights, education & training, volunteering and money management.
To achieve all of this, we have a passionate and dedicated multidisciplinary team who are motivated by working collaboratively, openly and creatively. We consider the environmental impact of our work and aim to support and strengthen the sectors we work with by sharing our knowledge, experiences and ideas.

We are recruiting for the post of Support Worker. Based in central Manchester reporting to the Housing, Homelessness & Advocacy Lead, the successful candidate will work specifically with male, trans and non-binary sex workers. The candidate will work as part of a multi-disciplinary team to provide casework support for people with a range of multiple and complex needs including homelessness, sexual health, mental health and substance use, and to support delivery of our creative provision including weekly creative sessions and creative projects. The successful candidate will have the opportunity to specialise and take a leading role developing an element of Support and Advocacy, such as outreach, sexual health or mental health.

We actively encourage applications from people with lived experience of sex work. Our Room strives to be an equal opportunities employer and celebrates diversity. We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ people and other disadvantaged groups.

How to Apply
To apply please email a CV and Covering Letter (both maximum 2 pages) which details clearly how you meet the Job Specification . Interviews will be held on Wednesday the 15th October 2025.

The Kirkwood help to improve the quality of life for local people against all the odds. When time is short, they help everyone in their care to live well and make the most of every single day. By making the complex simple and focusing on what truly matters, they support families and loved ones to live on - and live well. They are The Kirkwood, and they Support Life.

The Kirkwood Movement is a community of people from across Kirklees and beyond who believe that anyone affected by a life-limiting illness deserves to live the best possible quality of life, for however long they have.

From the moment a patient receives a diagnosis, specialist palliative care is provided every step of the way - whether in the In-Patient Unit and Support & Therapy Centre in Huddersfield, or in patients’ own homes across Kirklees.

We are thrilled to be working with The Kirkwood to recruit their new Head of Fundraising – a pivotal role that will enable them to reach more people by growing and strengthening sustainable income streams to continue their vital services.

Would you like to utilise your fundraising expertise and lead a passionate, ambitious team? If so, we would love to hear from you.

The Role

As Head of Fundraising, you will collaborate closely with the Director of Fundraising and Marketing to develop and deliver The Kirkwood’s new fundraising strategy.

This is a senior, strategic role, working in close partnership with the Business Development Manager, Head of Retail, and Media & Marketing teams.

Key responsibilities include:

• Leading, supporting and motivating an energetic, passionate and high-performing fundraising team, including Community, Events, In Memory and Individual Giving.
• Identifying and developing new opportunities, producing business cases, and delivering pilot activity to sustainably grow the fundraising portfolio.
• Setting, monitoring, analysing and reporting on budgets, and on financial and non-financial performance.
• Upholding the ethos and values of The Kirkwood, and ensuring compliance with policies, procedures and regulations.

The Person

We are looking for an inspiring leader with significant senior management experience, ideally gained within the charity or voluntary sector. You will have strong knowledge of the charity fundraising landscape, along with relevant legal and regulatory frameworks.

You will be a compassionate and natural leader, able to inspire your team in delivering the new fundraising strategy. A positive, collaborative and passionate professional, you will have the skills to engage stakeholders and work as part of a leadership group.

You should be a strategic, long-term thinker with proven ability to develop and implement organisational and departmental strategy. You must also demonstrate experience in:

• Developing, monitoring, presenting and evaluating budgets, KPIs and business cases.
• Designing and delivering supporter journeys to improve donor retention and engagement.

If you thrive in a fast-paced environment, enjoy rising to challenges, and can manage competing demands while delivering results, we would love to hear from you.

Why The Kirkwood?

The Kirkwood is not just a building, an In-Patient Unit, or a place of care. It is a movement of people united by the belief that everyone affected by a life-limiting illness deserves the very best care - care that improves quality of life, for however long that may be.

Together, they support those in their care to live well and make the most of every single day. The Kirkwood Movement is united behind one common purpose: to Support Life.

The Kirkwood has around 250 dedicated employees in both full and part-time roles, and is fortunate to have the support of over 800 committed volunteers. The team live and work by their values:

• Respectful and Inclusive
• Passionate and Determined
• Open and Honest
• Kind and Compassionate
• Forward-thinking 
• Striving for Quality and Excellence

Benefits include:

• Free on-site parking (where available)
• High-quality, low-cost meals
• Complementary therapies
• Stakeholder pension scheme (NHS pension transferable for current members)
• Hospice contributory scheme, including death in service benefits
• Access to occupational health services
• Childcare voucher scheme
• Employee Assistance Programme (for employees and immediate family)
• Enhanced sick pay
• Enhanced carers’ leave
• Discounted health cash plans

If you would like more information, or to apply for this role we would love to hear from you please contact us. 

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Charlie, Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.