Jobs in kent or south east
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
 - To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
 - To provide a true alternative to A&E via a non-clinical drop-in service to support clients
 - To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
 - To contribute to an improvement in individual mental wellbeing.
 - To remain a source of independent support for all clients.
 - To treat service users with respect, dignity and personalised support
 - To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
 - To increase self-management skills of those accessing the service
 - To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
 - To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
 
The Role
The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
 - Promoting people’ rights and responsibilities
 - Considering each person as an individual
 - Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
 - Understanding of safety planning
 - Experience with de-escalation, recognising and mitigating risks.
 - Experience of working with challenging behaviour
 - Listening to clients and encouraging positive steps towards self-management of crisis and recovery
 - Good time keeping skills – Essential
 - To attend all mandatory training including safeguarding and GDPR
 - To work autonomously in a fast-paced environment and under pressure
 - Providing advice, information, practical and emotional support to clients
 - Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
 - Engaging with clients to show empathy, inspire hope and promote recovery
 - Establishing supportive, empowering and respectful relationships with clients and carers/ family
 - Maintaining accurate records, detailing interventions
 - Ensuring that outcomes, outputs and impact are recorded
 - Providing administrative support to the team
 - Attend reflective practice, clinical supervision, peer supervision and line management supervision
 - Create and maintain good working relationships with partner agencies
 - Follow workplans and actively participate in training and development
 - Provide and manage resources for clients and staff
 
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
 - Experience of managing challenging behaviour and dealing with clients with complex needs
 - Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
 - Evidence of continual professional development
 - Understanding of the Recovery Model in mental health
 - Understanding of the principles of trauma informed care
 - Understanding of suicide prevention and safety planning
 - Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
 - Understanding of relevant legislation and policies
 - Experience of working with vulnerable individuals
 - Creative and flexible approach to working with individuals
 - Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
 - Awareness of issues in mental health service provision
 - A good understanding of mental health conditions
 - Experience of working with vulnerable individuals
 - Creative and flexible approach to working with individuals
 - Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
 - Ability to prioritise and manage workload
 - Ability to involve clients and carers in all aspects of work
 - Empathy and non-judgemental approach
 - Good communication skills
 - Capacity to work within an agreed shift pattern
 - Experience of delivering information and advice (housing, benefits, debt etc)
 - Experience of non-clinical, therapeutic interventions like psychoeducation
 - Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
 - Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
 - Ability to work out of hours and on weekends
 
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



                    The client requests no contact from agencies or media sales.
Job Title: Ability Works Employment Support Coordinator
Location: Rochford, Basildon & Castle Point
Reports to: Ability Works Employment Manager
Salary: £16,438.50
Job Type: Part-Time, Permanent (22.5 hours per week)
Hamelin exists to reimagine life for individuals with learning disabilities and autism, enabling limitless possibilities. Hamelin is seeking a passionate, self-motivated and confident coordinator to support our expanding Ability Works project. In this diverse role, you'll play a pivotal part in ensuring our individuals meet their goals and create a lasting impact in our communities as well as being the first point of call for new individuals accessing the service.
Ability Works - This initiative focuses on enabling adults with learning disabilities and autistic people to gain meaningful and fulfilling paid employment. The project thrives on outcomes, motivation and a can-do approach.
This role is crucial in making sure we deliver exceptional service, stay compliant, and run our project efficiently— whilst ensuring our mission, vision and values are not compromised.
The Employment Support Coordinator will regularly meet with participants to listen, offer support and help them identify their best job match, reflecting their skills and aspirations.
In your day-to-day role, you will be striving to build, expand and strengthen the project whilst working closely with the Employment Manager to ensure all key performance indicators and any project targets are met. The role is responsible for onboarding individuals into the project as well as delivering face-to-face mentoring, work experience in and outdoors and coaching.
Project Skills:
- Support with the daily operations of the project scope.
 - Supporting individuals through CV production, profiling, interview techniques, attending interviews, workshops, job clubs and managing their health at work.
 - Adhere to the strategies to grow and enhance the projects, meeting the ever-changing needs of those we support.
 - Identify skills gaps for participants and offer Asdan short courses to support development.
 - Building relationships with community partners including DWP, Social Care and prescribers, and other charities and government organisations to gain referrals for the project.
 - Sourcing job opportunities for your participants through regular contact with key local employers.
 
Teamwork:
- Work in partnership with Hamelin’s service offer, especially the Links service and Opportunity Center.
 - Ensure the project remains a motivated team that aligns with our values and goals.
 - Report on the performance of the current project, providing feedback and support to ensure high standards of care and efficiency.
 
Compliance and Quality Assurance:
- Follow Hamelin’s policies and procedures to maintain best practices and regulatory standards.
 - Implement and oversee quality assurance processes, including gathering feedback from project participants and colleagues to keep improving our service delivery.
 - Engage with and become involved with continuing self-development.
 
Stakeholder Engagement:
- Identify, build and maintain strong relationships with project participants, families, local and health authorities representatives, and other key stakeholders.
 - Represent the Charity and service at meetings, events, and forums, advocating for the needs and rights of those we support.
 - Work closely with other teams and services within the charity to ensure a unified approach to care and support.
 
Business Development:
- Identify and exploit opportunities for expanding the service, from new partnerships and funding sources both inside and outside health and care to innovative care models.
 - Prepare and present feedback and data when required, to the Employment Manager.
 - Lead marketing and promotion of the service, boosting awareness. interest and attracting new project participants.
 
About You
It’s essential that:
- You have at least two years’ experience within a coordination/administration service for individuals with learning disabilities and/or autism.
 - You have a proven track record of successful project administration.
 - You hold a valid driver’s license and have access to a vehicle.
 - Be ready to work flexibly, which could include weekends and bank holidays. You might also be asked to work in different services as needed.
 - We are a values-driven charity, and it is essential that all our colleagues truly live out our core values which are - We think differently, We enhance lives and We are community.
 
It’s desirable that:
- You have experience working in a charity or non-profit organisation.
 - You have links within community services.
 - You have experience in IT systems.
 - You’re familiar with the local community and relevant stakeholders.
 
*Interviews to be held the W/C 17th of November*
Defining care for a better future
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Sutton Nightwatch and help us raise vital funds to support and raise awareness for the homeless people within the London Borough of Sutton and surrounding areas. You’ll lead on strategy, grow donor relationships, and deliver ambitious fundraising targets that directly transform lives.
Sutton Night Watch is a registered charity which was set up to support and raise awareness for the homeless people within the London Borough of Sutton and surrounding areas.
Over the past 10 years, with the support of local business, the local community and fundraising efforts, we have been able to grow and expand into our own, permanent base in December 2019. From here we are able to not only provide the essentials such as food, showers and clothing supplies, but we are able to also offer our service users a range of health services, benefit advice, wellbeing and educational based courses, clothes, washing facilities and most importantly, a place where people are seen, heard and understood. We also support people to find secure accommodation. In the past 3 months we have found homes for 13 people.
Job Purpose:
The Fundraising Manager is responsible for developing, implementing, and overseeing fundraising strategies to secure financial support for the organization.
Our annual fundraising target is set at c250k (cash income) plus additional targets for in-kind donations, preloved donations and donated services. These support the growth and sustainability of our operations, ensuring we can continue to provide essential items and services to local people experiencing homelessness.
This role involves managing donor relationships, coordinating fundraising campaigns, organizing events, and ensuring income targets are met to sustain and grow the charity’s mission.
Key Responsibilities:
Fundraising Strategy & Planning
- Develop and execute a comprehensive fundraising strategy across individual giving, corporate partnerships, grants, trusts, community fundraising, and events.
 - Set annual income targets and monitor performance against goals.
 - Identify new opportunities for sustainable income generation.
 
Donor & Stakeholder Management
- Cultivate and maintain strong relationships with donors, corporate partners, and sponsors.
 - Ensure regular communication, reporting, and stewardship to encourage long-term support.
 - Work closely with trustees, senior management, and volunteers to maximize fundraising potential
 
Campaigns & Events
- Plan, deliver, and evaluate fundraising campaigns and events (in-person and digital).
 - Oversee community and challenge events, ensuring participant engagement and fundraising success.
 - Leverage digital channels and social media to promote fundraising initiatives.
 
· Grant & Bid Writing
- Research and apply for funding opportunities from trusts, foundations, and grant-making bodies.
 - Prepare compelling proposals and reports to secure and retain funding.
 
· Financial Management & Reporting
- Oversee fundraising budgets, track expenditure, and ensure cost-effective delivery of campaigns.
 - Produce accurate and timely reports for senior management and trustees.
 - Ensure compliance with fundraising regulations and ethical standards.
 
Skills & Qualifications
- Proven experience in fundraising, within the nonprofit sector.
 - Strong track record of meeting or exceeding income targets.
 - Excellent communication, negotiation, and relationship-building skills
 - Knowledge of fundraising regulations, GDPR, and donor stewardship best practices.
 - Strong project management and organisational skills with the ability to manage multiple priorities.
 
Personal Attributes
- Passionate about the mission and values of the charity.
 - Creative, proactive, and results-driven.
 - Resilient, adaptable, and able to work independently as well as part of a team.
 - High level of integrity and commitment to ethical fundraising.
 
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT & Data Support Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: IT and Data Support Officer
Location: Based within Islington (Please note, there is no step free access). You will also work flexibly across multiple services including Elephant and Castle, Havering and central office, as well as some home working might be possible
Salary: £28,560
Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. Flexibility may be required as per requirements of the service/department
About the role
We are looking for an IT and Data Officer to join our central team, working in collaboration with our services which are our Independent Approved Premises (IAP). You will maintain and support our data systems and IT infrastructure across our services, responsible for managing CRM systems and supporting with first line IT queries which could include ticketing requests, troubleshooting, technical issues, and liaising with internal and external partners to ensure consistent and timely data reporting.
You will work across multiple projects to ensure performance metrics are accurately tracked and communicated, proactively identifying and addressing any data or system related issues. You will support with continuous improvement for the service and wider organisation.
About you
We're looking for someone who is passionate about IT and data, able to utilise this within a practical working environment. You will be confident in using various tools and software with transferrable skills. We're looking for someone who understands SIG and what we do as an organisation, with a judgement free mindset, and comfortable working within any of our services, able to build good professional relationships with our staff internally, our residents, and external partners. We look for:
- Skills in data input, extraction, and reporting
 - Skills in online platforms and systems, ideally Power BI, Trello, Inform, and Microsoft Office
 - Familiarity in externally used systems by Ministry of Justice is highly desirable
 - Ability to translate and present technical knowledge and information to non-technical teams
 - Ability to deliver training to staff at all levels in reference to use of systems and develop training videos/materials
 - Working knowledge of business intelligence/reporting and database
 - Excellent communication skills and ability to deliver a rounded customer service experience both written and orally, and build effective relationships with others at all levels
 - Ability to problem solve, use own initiative, and work in a proactive manner
 - Ability to manage own time and determine priorities with competing tasks and meet deadlines
 - Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
 
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
 - Employer Pension Contribution
 - Eligibility to register with Blue Light Discount Card
 - Access to discounted tickets for music events, shows, sports and more
 - Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
 - Training and Development, including access to courses, upskilling, and progression plans
 - Employee Assistance Programme, including counselling
 - Life Assurance Scheme
 - Cycle-to-work scheme
 - Annual Staff Awards
 - EDI Ambassador programme
 
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Job Title: Links Project Coordinator
Location: Mid & South Essex
Reports to: Links Project Lead
Salary: £27,397.50
Job Type: Full-Time, Permanent
Hamelin exists to reimagine life for individuals with learning disabilities and autism, enabling limitless possibilities. Hamelin is seeking a confident coordinator to support our expanding Links Project. In this diverse role, you'll play a pivotal part in ensuring our individuals meet their goals and create a lasting impact in our communities as well as being the first point of call for new individuals accessing the service.
Links Project: This initiative focuses on enabling adults with learning disabilities to engage in community activities through befriending, mentoring, and peer-led programs, all supported by our dedicated volunteers. As the Project Coordinator, you will support the key administrative tasks that keep this project running smoothly.
The Project Coordinator will support referrals with specific aims and objectives within the project scope – for example traveling to meet a friend, accessing sports, increasing confidence and ensuring isolation is reduced.
In your day-to-day role, you will be striving to build, expand and strengthen the project whilst working closely with the Project Lead ensuring all key performance indicators and any project targets are met. The role is responsible for onboarding individuals into the project as well as completing ongoing assessments and gathering feedback.
This role is crucial in making sure we deliver exceptional service, stay compliant, and run our project efficiently— whilst ensuring our mission, vision and values are not compromised.
Project Skills:
- Support with the daily operations of the project scope.
 - Adhere to the strategies to grow and enhance the projects, meeting the ever-changing needs of those we support.
 - Awareness of resources and volunteer efficiency to ensure we get the best possible outcomes for the individuals we support.
 
Teamwork:
- Work in partnership with Hamelin’s Volunteer Manager.
 - Ensure the project remains a motivated team that aligns with our values and goals.
 - Report on the performance of the current project, providing feedback and support to ensure high standards of care and efficiency.
 
Compliance and Quality Assurance:
- Follow Hamelin’s policies and procedures to maintain best practices and regulatory standards.
 - Implement and oversee quality assurance processes, including gathering feedback from project participants and colleagues to keep improving our service delivery.
 - Engage with and become involved with continuing self-development.
 
Stakeholder Engagement:
- Identify, build and maintain strong relationships with project participants, families, local and health authorities’ representatives, and other key stakeholders.
 - Represent the Charity and service at meetings, events, and forums, advocating for the needs and rights of those we support.
 - Work closely with other teams and services within the Charity to ensure a unified approach to care and support.
 
Business Development:
- Identify and exploit opportunities for expanding the service, from new partnerships and funding sources both inside and outside health and care to innovative care models.
 - Prepare and present feedback and data when required to the project lead.
 - Lead marketing and promotion of the service, boosting awareness, interest and attracting new project participants.
 
Other Requirements:
- Be ready to work flexibly, which could include weekends and bank holidays. You might also be asked to work in different services as needed.
 - Complete all required training, whether through e-learning or in-person courses.
 - Adhere to our published policies, procedures, and standards.
 
About you
It’s essential that:
- You have at least two years’ experience within a coordination/administration service for individuals with learning disabilities and/or autism.
 - You have a proven track record of successful project administration.
 - You hold a valid driver’s license and have access to a vehicle.
 - You can work flexibly across locations in Essex to fulfil the requirements of the role.
 - We are a values-driven Charity, and it is essential that all our colleagues truly live out our core values which are - We think differently, We enhance lives, and We are community.
 
It’s desirable that:
- You have experience working in a Charity or Non-profit Organisation.
 - You have links within community services.
 - You have experience in IT systems.
 - You’re familiar with the local community and relevant stakeholders.
 
*Interviews will take place the W/C 17th of November*
Defining care for a better future
The client requests no contact from agencies or media sales.
Home-Start Hillingdon is dedicated to supporting our community to enable families to provide their children with the best possible start in life
HOME-START HILLINGDON (HSH)
Co-ordinator (Full-time)
We are looking for a non-judgmental, compassionate individual who would fit into our passionate team.
Purpose of the Role
Manage and support a caseload of volunteers to empower vulnerable families in giving their children the best start in life, occasionally providing direct support. Contribute to volunteer recruitment, training, development, and the effective day-to-day operation of the organisation
Key Responsibilities. As a HSH Co-ordinator you will:
- Carry out initial home-visits and support families to set and monitor goals
 - Match volunteers with families according to need and capacity
 - Assess the suitability and complexity of referrals, liaise with referrers for additional information, and support onward referrals
 - Supervise an appropriate caseload of volunteers and enable them to support families
 - Monitor safeguarding concerns and liaise with the Operations Manager/Director as needed
 - Contribute to the delivery of the Volunteer Preparation Courses
 - Contribute to recruiting, selecting and preparing suitable volunteers
 - Support the evaluation of the impact of HSH’s volunteering programme and family support
 - Develop and maintain excellent working relationships with key health partners, including those from Parent Infant Mental Health Teams, Midwifery, IAPT, Perinatal Teams, Health Visiting and other groups
 
You will need to be a car owner/driver
Closing Date: Monday 17th November at 9am Interview Date: Monday 1st December
(An appointment will be made subject to satisfactory reference and an Enhanced Disclosure and Barring Service Check)
It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, and marginalised groups.
Home-Start is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
 - To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
 - To provide a true alternative to A&E via a non-clinical drop-in service to support clients
 - To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
 - To contribute to an improvement in individual mental wellbeing.
 - To remain a source of independent support for all clients.
 - To treat service users with respect, dignity and personalised support
 - To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
 - To increase self-management skills of those accessing the service
 - To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
 - To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
 
The Role
The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.
Key Responsibilities
• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• To work autonomously in a fast-paced environment and under pressure
• Oversee re-admitters and clients being discharged on a weekly basis
• Responsible lead for allocated site, attend and lead discussions with MDT teams
• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns
• To facilitate daily briefings with team to ensure continuity and safety
• Understanding of safety planning and de-escalation
• Monitoring and management of team training, absence and wellbeing
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Promoting people’ rights and responsibilities
• Conduct monthly supervisions and annual appraisals of supervisees
• Work and manage the team in-line with targets and KPI’s, ensuring that outcomes, outputs and impact are recorded
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery, providing advice, information, practical and emotional support to clients
• To attend all mandatory training including safeguarding and GDPR and actively embrace own CPD
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Maintain and ensure team compliance of accurate records, detailing interventions
• Abide by supporting governance such as Mind Policy and Proceedures, Understanding CQC standards and NICE guidelines around mental health
• Providing administrative support to the team
• Overseeing and provide shadowing to new staff members and volunteers
• Attend reflective practice, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Provide guidance to support workers and volunteers
• To work with service managers and assist with reporting and monitoring
Person Specification
• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of line management within a mental health setting
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Understanding safeguarding adults and children processes and legal requirements
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Understanding of different databases such as Views, Salesforce and NHS
• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.
• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



                    The client requests no contact from agencies or media sales.
The Early Intervention Coordinator is a key role within the School Based Needs Service, working as part of the borough and district-based community teams, comprised of NHS staff and third sector workforce under the umbrella of The Surrey Wellbeing Partnership. This team will build support around schools offering a wide menu of services across a cluster of schools based on borough/district boundaries.
The role of the EIC is to deliver and support children and young people through one- to- one direct work, small group sessions and signposting to specialist services. These interventions will be delivered across a network of secondary schools in the Runnymede, Surrey Heath and Waverley areas.
Responsibilities
1. Design, deliver and review evidence-based interventions for children and young people which aim to improve mental health and well-being and build on existing strengths
• Assess the needs and strengths of the referred young person and help them identify individual goals to achieve desired change (Goal Based Outcome Assessments).
• Manage own caseload of children and young people facing a wide range of issues, in both one to one and group settings, to address emerging needs and help build resilience, develop coping strategies and improve their mental health & wellbeing.
• Provide advice, guidance and signposting to young people and their families, that will connect them to resources that will support young people’s wellbeing.
• To operate at all times from an inclusive values base, which recognises and respects diversity and ensures all work is sensitive to a range of ethnic, cultural and religious groups, is gender sensitive and anti-discriminatory.
2. Develop and maintain relationships with key school staff in secondary schools and Schools Based Needs Team
• Work in close partnership and collaboratively with pastoral staff in school, Surrey Wellbeing Partners, Surrey and Borders NHS Partnership, Surrey Children’s Services, local Mental Health Support Teams and other community-based services to provide the most effective service for children, young people and families.
• Ensure that children and young people with more intensive support needs are put in touch with relevant Intensive Intervention services (whilst continuing to provide support until the intensive support is in place).
3. Impact, Monitoring Evaluation and Reporting
• Accurately record individual engagement and evidence of change using appropriate outcomes data to ensure support programmes can be accurately monitored and evaluated.
• To collect and share case studies that demonstrate good practice and the impact of interventions on outcomes for children and young people.
• Work with colleagues and line manager to ensure that your work is aligned to organisational strategy, key objectives and annual plans and budgets.
4. Personal Development/Other Duties
• Keep up to date with good practice, legislation and policies that have an impact on service delivery at Eikon
• Work within Eikon’s internal policies, safeguarding, health and safety, and data protection regulations
• Work as part of a team to lead and inspire collaboration across Eikon
• Attend training as discussed and agreed between yourself and line manager
• Attend team meetings and engage in 1:1 supervision
• Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
• Be responsible for equipment/resources linked to service delivery
• Work across multiple geographical locations
Helping young people feel safe, heard and supported
                                


                    The client requests no contact from agencies or media sales.
Communications and Marketing Coordinator
Salary: £32,000
Full time, permanent role
Based on our central London office with hybrid working offered
We are seeking a creative and proactive Communications and Marketing Coordinator to play a pivotal role in telling Theatres Trust’s story, and the stories of the theatres we support, to a wider audience.
Working with the Head of Communications and Marketing, you will support the development and delivery of Theatres Trust’s communications strategy and contribute to embedding our brand and tone of voice across all our communications. A central part of the role will be working with our sector specialists to turn complex, detailed and technical information into compelling case studies to promote our services and highlight our impact to key stakeholders across the theatre sector and beyond.
You will be responsible for producing two of Theatres Trust’s key communications products: Theatres Magazine, our digital publication for supporters, and NewsDigest, our monthly e-newsletter, as well as helping to develop our social and digital channels. There will also be the opportunity for you to take the lead on the full communications lifecycle of specific projects such as grant programmes and events.
For someone with a passion for the power of words and a strong eye for design, this is an interesting and varied role, offering the scope to develop and enhance your skills across the full range of communications and marketing disciplines. You may have worked in a communications or marketing position already, or you may have transferrable skills from another role, studies or voluntary experience. Theatres Trust is a small team with big ambitions and is undergoing a period of transformation, so the willingness to take on a wide range of duties and adapt to evolving priorities is a must.
How to apply
To apply, please got to Theatres Trust website to access the full job pack and send your CV and a cover letter of no more than two A4 pages each, along with a completed Equal Opportunities monitoring form, by email to the address listed. Please use the subject line “Communications and Marketing Coordinator Application”.
Please don’t include headshots or photos of yourself in your application. Your name and contact details will be redacted before your application is passed to the shortlisting panel.
Deadline for applications: 10am on Monday 24 November 2025
Interviews will take place at the Theatres Trust offices on Tuesday 9 December. Please confirm that you are available on this date in your cover letter.
If you have any questions or would like to discuss the role and organisation before applying, please contact Laura Wootten, Head of People, Operations and Finance.
We are committed to being an equal opportunities employer and actively encourage people from a wide variety of backgrounds, experience and skills to join us and influence and develop our working practice. We particularly encourage applications from Black and global majority people, and candidates who self-identify as disabled.
All candidates who self-identify as disabled and who demonstrate that they meet the minimum criteria will be invited for an interview, in line with the Equality Act 2010.
 
The client requests no contact from agencies or media sales.
Do you have a strong grasp of UK tax regulations, a passion for compliance, and a desire to use your skills for a greater purpose?
We are seeking an experienced Tax Accountant to join our Finance team, supporting the Head of Global Controllers and Deputy Financial Controller in ensuring charity tax compliance across the organisation. 
 
Key responsibilities would include:
- Preparation and submission of VAT and Corporation Tax returns
 - Providing expert tax advice and design - Monitoring tax developments and advising teams and senior leaders on complex charity tax matters
 - Maintaining and reviewing tax processes and systems
 
You will be a Chartered Tax Advisor or a qualified accountant with experience of partial exemption and reverse charge VAT and of providing tax advice in the charity sector.
If you are looking for an opportunity to utilise your technical expertise in a purpose-driven environment, we would love to hear from you.
Hybrid Working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office at least 2 days a month. 
 
Please note: This is a part time role working 21 hours per week. The full time salary is £51,460 per annum and the part time salary is £30,876 per annum.
 
All applicants must be committed to Tearfund's Christian beliefs.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Genuine innovation. Visionary solutions. Surprising results.
Lead CRM Engineer - Salesforce
£74,000 - £79,000 plus
Reports to: Head of Engineering
Grade: P3
Directorate: Chief Operating Office
Contract: Permanent
Hours: Full time 35 hours per week
Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office)
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Closing date: 16 November 2025, 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Recruitment process: 2 stage interview process which will involve competency and technical assessment.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
The Lead CRM Engineer is responsible for taking a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, reduce technical debt and operational risks.
In addition the Lead CRM Engineer should design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; apply specialist knowledge to identify improvements.
What will I be doing?
- Lead in all aspects of the software development life cycle e.g., requirements, analysis, design, implementation, testing and documentation
 - Apply Lean and Agile principles to develop high quality code that has minimal bugs, adheres to CRUK standards and is highly supportable
 - Work either independently or in collaboration with Solution Architects to design new solutions in line with the CRM Engineering strategy
 - Start the development of new products from scratch, leading on all the technical decisions this entails
 - Work in collaboration with Product Managers, Service Designers, UX Designers, Business Analysts etc to identify user needs, discuss capabilities and iteratively design solutions
 - Take a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, and reduce technical debt and operational risks
 - Design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; applying specialist knowledge to identify improvements
 - Apply Site Reliability Engineering principles to track and improve the availability, performance, and security of CRM products. Support the resolution of incidents impacting our products.
 - Responsible for release management and line management of 2-5 CRM engineers, coaching them to develop their skills, behaviours and develop their careers.
 
What are you looking for?
Essential:
- Ability to write clean, readable, and properly tested code based on tried and tested design patterns.
 - Experience building applications on our existing CRM platform (Siebel) and/or future CRM (Salesforce), including data model design, custom UIs, custom logic, inbound and outbound integration logic
 - Experience running critical services in production and designing highly available, scalable, and secure solutions
 - Acted as a Senior or Lead within an Engineering team, starting the development of new features from scratch, defining the overall solutions, and reviewing more junior engineers' work.'
 
Desirable:
- Understands business problems and able to translate them into solution designs using creativity and pragmatism.
 - Knowledge of modern software development methods (SCRUM, Kanban) and approaches (test-driven development, behaviour driven development, continuous integration, continuous delivery)
 - Can communicate complex information and concepts to technical and business colleagues, influencing others effectively
 - Worked in a complex technical environment with multiple types of business operations and conflicting priorities
 - Able to cope with continual change and contribute constructively to improvement cycles
 
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
Additional information
For more information about working with us please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Permanent
30 hours per week, over 7 days, to include Saturdays and Sundays
£20,886.49 pro rata
Location: Great Baddow
We offer many enhanced benefits including:
-28 days holiday a year, plus Bank Holidays
-Stakeholder pension scheme with matching contributions up to 8%
-Free confidential counselling service: available to all staff and volunteers
-Opportunity for all managers to join our Bespoke Management Development Programme - Compass
Full details about our benefits can be found on our website.
Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2025?
We are looking for a Shop Manager to lead our team in the Great Baddow shop, you will be working in a creative environment, working with donated goods to maximise sales and net contribution.
You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
As a Shop Manager you will manage two Assistant Shop Managers along with a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.
If you have what it takes to work hard but have some fun along the way then this is the place for you.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
The closing date for applications is midnight on Thursday 6th November 2025.
Interviews will be held on a date to be confirmed.
IN2
We're looking for an LGBTQ+ drug and alcohol recovery worker to jin our Antidote drug and alcohol service.
London Friend’s Antidote service provides high quality drug & alcohol psycho-social treatment and support to LGBTQ+ people utilising harm reduction & abstinence-based methods. Antidote is a part of London Friend which aims to support and promote health & wellbeing for LGBTQ+ people living in the London area.
We are working in partnership delivering substance misuse treatment and support in the London Boroughs of the City of London and Hackney. This is led by Turning Point, and in partnership with Mind in the City, Hackney, and Waltham Forest. London Friend is the LGBTQ+ lead for the partnership.
Recovery support workers provide support to LGBTQ+ people experiencing difficulties with drug or alcohol use, including supporting those engaged in chemsex, and incorporating HIV prevention initiatives and sexual health support. They will hold a caseload of clients and be responsible for their assessment, case planning, review, and ongoing care. They will deliver group programmes and provide outreach to LGBTQ+ people in community settings including local sexual health clinics.
The postholder will be employed by London Friend and work within a multi-agency team based in the two Boroughs and local satellite locations including sexual health services. They will also assist with the delivery of Antidote’s services, including our walk-in clinics and group programmes, with a priority on identifying and supporting residents of the City of London and Hackney.
The post-holder will take an active anti-discriminatory, anti-racism and trans-inclusive approach around all areas of work and will be an active member of both London Friend and the City and Hackney Recovery Partnership and will support with the aims & objectives of both services.
Due to the nature of the work and in order to provide appropriate access for the clients group the role requires regular evening work and occasional weekend working.
To apply please read the application pack then complete and return both the application form and equalities monitoring form as directed. Please ensure you explain how your experience will allow you to perform this role by addressing all the requirements in the person specification. Please do not send CVs or other documents.
The closing date is 5pm on Monday 17th November 2025. Interviews are provisionally scheduled for Thursday 20th November 2025.
The client requests no contact from agencies or media sales.
Permanent
37 hours per week, over 7 days, to include Saturdays and Sundays
£27,821
Location: Debden
We offer many enhanced benefits including:
-28 days holiday a year, plus Bank Holidays
-Stakeholder pension scheme with matching contributions up to 8%
-Free confidential counselling service: available to all staff and volunteers
-Opportunity for all managers to join our Bespoke Management Development Programme - Compass
Full details about our benefits can be found on our website.
Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2023?
We are looking for a Shop Manager to lead our team in the Debden Shop, you will be working in a creative environment, working with donated goods to maximise sales and net contribution.
You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
As a Shop Manager you will manage an Assistant Shop Manager along with a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.
If you have what it takes to work hard but have some fun along the way then this is the place for you.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
The closing date for applications is midnight on Thursday 6th November 2025.
Interviews will be held on a date to be confirmed.
IN2
Location: Reading, Hybrid 
Hours: 37 per week 
Salary: £27,792
Contract Type: Permanent
Campaign Closes: 13th November 2025
First Stage Interviews: 26th November 2025
Second Stage Interviews: TBC
Are you passionate about making a real difference in the lives of children with critical illnesses? Do you thrive in a fast-paced environment where empathy, precision, and people skills come together? Join Make-A-Wish UK as a Wish Referral Officer and be the guiding light at the start of every wish journey. You will be the warm, reassuring voice that helps families navigate the first steps of their magical experience, all while managing vital relationships and keeping everything running smoothly behind the scenes.
Core Purpose
The Wish Referral Officer is responsible for processing new referrals and stewarding the wish child and their application through the initial stages of their wish journey, whilst providing excellent stakeholder management. A Wish Referral Officer is responsible for facilitating and managing a large network of relationships such as the wish child and their family, medical professionals, charities, volunteers and referral partners. As each wish is unique, accurate record keeping, data privacy and safeguarding are essential for every wish and experience. This role requires the ability to work at a high pace while maintaining strong attention to detail, with data management and accuracy forming core aspects of day-to-day responsibilities.
Essential Criteria
To be successful in this role you will need:
- Experience in an administrative role
 - Experience of handling large volumes of data accurately, within a fast-paced environment
 - Experience in customer service role with set targets and data management
 - Demonstrate the ability to be flexible and change priorities within short time frames
 - Excellent organisational and prioritising skills to support an ever-changing workload
 - To be able to confidently communicate through all communication methods to multiple stakeholders
 - Exceptional attention to detail
 - Calm and professional, especially when dealing with emotional situations
 - Excellent IT and administration skills including experience in processing/inputting data and MS Office
 - Ability to work on own initiative without supervision
 - A personal commitment to and understanding of equal opportunities
 - Experience in using CRM systems
 
Personal Qualities
- Maintain a professional, caring, friendly and helpful manner always whilst dealing with wish children, their families, volunteers, suppliers as well as other stakeholders
 - Strong empathy with wish families understanding that each child is an individual and may have needs
 - The ability to be able to build strong relationships
 - Maintain high levels of attention to detail
 - Ability to remain calm under pressure
 - Punctual and reliable
 - Friendly, courteous and professional
 - Be motivated to always support the charity and its objectives
 
Key Responsibilities:
Referral Enablement
- Process new referrals submitted by Community Referral Partners, health and social care professionals, ensuring accurate data entry, and excellent stakeholder management both through both written and verbal communication.
 - Proactively manage a dynamic caseload of 150–200 wishes at any given time, ensuring each wish application progresses efficiently through the various stages of the wish journey in alignment with established referral targets and service timelines. This includes monitoring progress, identifying and resolving potential delays, maintaining accurate records, and self-allocating new referrals in line with organisational priorities
 - Take ownership of the weekly coordination and distribution of wish referral materials, ensuring all communications and resources are prepared, reviewed, and delivered accurately and on time to key stakeholders—including Community Referral Partners, wish families, and internal teams—to support a seamless and consistent referral process.
 - Monitor and maintain the accuracy and integrity of data across internal systems to ensure full compliance with service level agreements (SLAs), data protection regulations, and organisational protocols. This includes conducting regular data audits, identifying and correcting discrepancies, and working collaboratively with internal teams to uphold high standards of data quality, which are essential for effective decision-making, reporting, and service delivery.
 - Collaborate with the Wish Discovery Coordinator to facilitate the effective involvement of Make-A-Wish UK volunteers, ensuring families receive the support they need throughout the wish experience. This includes coordinating volunteer assignments, arranging interpreter services where required, and promoting a seamless, inclusive, and supportive journey for every wish family.
 - Ensure all referral processes, service level agreements (SLAs), and Make-A-Wish UK eligibility criteria are consistently followed, maintaining full compliance with organisational policies and procedures. This includes accurately assessing referral information against eligibility requirements, escalating any concerns, queries, or ambiguities to the appropriate team or line manager for review, and ensuring all decisions are documented and communicated clearly. Additionally, maintain strong communication with stakeholders to ensure clarity around eligibility decisions and support a fair, transparent referral process.
 - Ensure the principles of Equality, Diversity and Inclusion are always reflected within the wish process.
 - Support the Wish Referral Team Manager and Wish Referral Lead and Make-A-Wish UK in achieving our goal to reach every eligible child within the UK.
 
Stakeholder Communication
- Act as the first point of contact for all Wish Granting (WG)–related queries and enquiries, responding promptly and professionally via email, phone, WhatsApp, and post. Ensure that all stakeholders—including wish families, volunteers, and referral partners—receive a high-quality, compassionate, and consistent customer service experience
 - Ensure accurate communications with referral partners, wish children and their families/guardians, employees, and volunteers in relation to wish applications.
 - Ensure that our service level agreements are met, and stakeholder expectations are sensitively and professionally managed in line with our policies.
 - Liaise with other charity partners to assess whether referred wish children meet Make-A-Wish UK’s eligibility criteria. Where referrals do not meet the criteria, collaborate with the Wish Referral Partner Manager to ensure that referrers receive clear, constructive feedback and gain a full understanding of Make-A-Wish UK’s eligibility requirements, supporting transparent and informed referral practices.
 
Systems and Processes:
- Collaborate with the Wish Referral Team Manager to identify and implement improvements to the wish journey experience, ensuring it is seamless, inclusive, and positive for all stakeholders. Contribute feedback, insights, and suggestions to enhance processes, communication, and overall service delivery in line with organisational goal
 - Maintain accurate and up-to-date records within our CRM system (Salesforce), ensuring data integrity and consistency, at all times.
 - Follow internal processes to ensure wish children and their families move through the wish journey smoothly, and always in line with our service level agreements.
 - Actively participate and engage in project work, providing constructive insights and ideas to enhance the wish journey for every wish child.
 
Safeguarding and Data Governance:
- Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc.)
 - Facilitate a culture of safeguarding awareness. Identify, report and escalate any issues or concerns in line with organisational processes and procedures.
 - Raise safeguarding concerns and complete relevant internal procedure
 
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
                
                
                
                
                
                
                
                
                
                
                
                        
                        
                        
                        
                        
                        
                        
                        
                    
                        

