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Closing in 5 days
South East London Mind, Southwark (On-site)
£14,575 per year (based on a full time salary of £29,150)
Seeking a Counselling Administrator to provide administrative front-line support to clients wishing to access our counselling service
Posted today
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Closing in 5 days
Dementia UK, Remote
£13,949 pro rata, per annum (£27,898 FTE)
You will play a crucial part in managing the online communities for our month-long Virtual Events and Owned Products
Posted today
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Closing in 6 days
FOUR PAWS UK, London (Hybrid)
from £85,000 per year
Are you motivated by purpose, inspired by leadership, and ready to champion animals at the highest level across the globe?
Posted today
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Closing in 6 days
Social Care Institute for Excellence, Remote
£64,047 per year
Lead co-production transformation at SCIE—drive change and let's shape the future of social care together.
Posted today
Top job
Closing in 7 days
Canal & River Trust, Remote
£65,000 - £70,000 per year
Our Head of Culture and Inclusion will join our team with a specific lens on cultural transformation.
Posted today
Top job
Closing in 7 days
Public and Commercial Services Union, London (On-site)
Starting salary £31,639 p.a. rising to £33,334 pro rata in annual increments (equiv £17.95 per hour)
Posted today
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Closing in 7 days
The Drinkaware Trust, London (Hybrid)
£33,800 per year
Playing a key role in creating, coordinating and delivering engaging content across digital and offline channels.
Posted today Apply Now
Top job
Single Homeless Project, Lewisham (On-site)
Starting at £29,822.41 and rising incrementally to £32,034.46 per annum
Build real relationships with clients, supporting them to stabilise, develop life skills and move towards greater independence.
Posted 1 day ago
Top job
Single Homeless Project, London (On-site)
Starting at £38,592.18 and rising incrementally to £41,580.14 per annum
This is frontline leadership at its most real, leading a service that meets people where they are to move towards safety and stability.
Posted 1 day ago
Huntington's Disease Association, Remote
£21,716.55 - £29,977.53 per year (FTE £37,471.91)
We're looking for 3 new team members to join our team of Specialist Advisers to support people affected by Huntington’s disease.
Posted today
Epic Foundation UK Ltd, St. James's (On-site)
£50,000 - £60,000 per year
Senior Programs Manager
Posted today Apply Now
Page 1 of 61
London, Greater London (Hybrid) 19.49 miles
£30,494 per year
Full-time
Contract (Fixed term contract till end of March 2027)
Job description

Healthwatch

Healthwatch was set up in 2013 to champion the rights of health and social care users and hold the health and social care system to account for how well it engages with the public. Its remit covers all publicly funded health and social care services for adults and children.

Healthwatch’s remit covers all publicly funded health and social care services for adults and children.

The Advocacy Project delivers Healthwatch services in Kensington & Chelsea, Brent and Westminster – three of 152 local Healthwatch organisations. We’re building on the important work that’s been done to date, while bringing new insights from the voices of seldom heard and radicalised communities.

Future of Healthwatch

There are plans to abolish the local Healthwatch network with the implementation of the new NHS 10-year plan and NHS Bill. However, we are committed to delivering the best service for residents until that time and build a strong, lasting legacy.

About the role

The role is to lead the work of Healthwatch Kensington & Chelsea, working with a small skilled staff team and a range of volunteers and other community stakeholders. In particular, you will share our commitment to embed user engagement and community development at the heart of the Healthwatch service model, empowering user voices and improving access to health services.  We are looking for someone who can bring a thorough understanding of the health system and project management with the ability to deliver results quickly including  leading on the planning and delivery of targeted projects, supporting a diverse and varied engagement programme, and building relationships with a range of strategic partners. The Healthwatch Manager (Kensington & Chelsea) also takes the lead on managing our local Advisory Board.  You will work closely with the Healthwatch teams in Westminster and Brent.

Key responsibilities

  • Ensure Healthwatch Kensington & Chelsea’s work conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project and RBKC Council. 
  • Manage and motivate a small staff team to deliver an effective and vibrant local Healthwatch.
  • Provide leadership to make sure the patient and public voice is heard across health, social care, children’s and other sectors in a continuously changing external environment. 
  • Support the effective working of the Healthwatch Kensington & Chelsea Advisory Board.
  • Ensure local communities are able to participate fully in our work, particularly those that are least likely to have had their voices listened to. Support these communities in influencing local and national policy. 
  • Represent Healthwatch Kensington & Chelsea at strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
  • Develop the service to respond to emerging trends and needs, keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
  • Monitor the service to make sure it delivers to time, budget and quality; provide reports evidencing this to key stakeholders, including local commissioners, Healthwatch Advisory Board, the Bi-borough Health and Wellbeing Board and Healthwatch England.
  • Develop effective partnerships with key staff in health and social care services.
  • Work with the communications and engagement lead to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
  • Work with the Healthwatch Service Manager and Head of Business Development to identify opportunities for funding additional work which will add value to our Healthwatch services.

General responsibilities

  • Participate in team meetings, training and organisational development.
  • Contribute to monitoring reports.
  • Keep to our policies, including health & safety, safeguarding and risk regulations.
  • Work to our mission, vision, and values.
  • Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.

Person specification

Essential

  • Excellent knowledge of and experience of working with the health and social care system and the voluntary and community sector. 
  • Thorough understanding of user engagement, community development, user involvement and co-production principles and practice.
  • Experience of working with diverse communities and tackling discrimination and inequality.
  • Understanding of the public health challenges in Kensington & Chelsea.
  • Experience of managing team members.
  • Experience of contract management and compliance.
  • Excellent communications (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues and local residents.
  • Able to interpret complex information and deal effectively with competing interests and challenging situations.
  • Excellent organisational skills who can work on their own initiative and plan and prioritise your own workload.
  • Experience of working with a budget.
  • Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
  • Willingness to attend further training as appropriate and to adopt new procedures.
  • Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.

Desirable

  • Evidence of ongoing personal development and training. 
  • Experience of working with senior managers in public sector bodies.
  • Experience of developing ideas for new areas of work. 
  • Experience of working directly with volunteers
Organisation
The Advocacy Project View profile Organisation type Registered Charity Company size 21 - 50

We help people speak up and make decisions about their health, wellbeing and social care.

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Refreshed on: 29 April 2026
Closing date: 04 May 2026 at 12:00
Tags: Social Care / Development, Advocacy

The client requests no contact from agencies or media sales.