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Main Purpose
The Volunteer Coordinator is responsible for coordinating volunteer recruitment and selection, using innovative opportunities to engage with others and encourage participation. The postholder will be involved in all elements of the volunteer journey, including recruitment, selection, training, stewardship, recognition and exit; whilst maintaining accurate records within the volunteer management system.
The Volunteer Coordinator will also support staff with the management of volunteers, in their areas, helping to resolve day-to-day issues encountered by volunteers, and build and maintain engaging relationships with volunteers, ensuring they have a positive and meaningful experience.
Working with a range of teams across three sites , the Volunteer Coordinator provides expert support and guidance to staff on the effective stewardship, engagement and management of volunteers. They will also work with colleagues to identify and develop opportunities for volunteer involvement, matching volunteers to need.
This role requires high levels of emotional intelligence, creativity, drive and initiative, and a positive attitude to working with a variety of people at all levels. This role may involve occasional evening and weekend working, with some travel across three sites. This post is subject to a successful DBS check.
Main Duties & Responsiblities
Recruitment, Selection and Induction of Volunteers
• To be the first point of contact for volunteering enquiries and applications.
• Take ownership and responsibility for the coordination of all relevant application, interview, selection and training processes for volunteers, including the processing of DBS checks and associated administration.
• Coordinate the promotion and advertisement of volunteering opportunities, including targeted recruitment campaigns.
• Conduct volunteer interviews, either face-to-face or over the telephone.
• Ensure excellent service is delivered in a timely manner and that processes are efficient and robust.
• Plan and deliver engaging training and development opportunities for volunteers to support them in undertaking their role.
• Represent Aurora Wellbeing to a range of external audiences, building and maintaining effective relationships to raise awareness of volunteering opportunities and support the recruitment of volunteers.
• Attend relevant internal and external events to recruit volunteers and promote the work of Aurora Wellbeing within local communities.
• Work with other teams within Aurora Wellbeing to identify, develop and promote new opportunities for volunteer involvement.
Volunteer Support and Supervision
• To be the central point of contact for all volunteers
• Maintain regular communication with volunteers, providing guidance, support and direction.
• Respond to any day-to-day queries from volunteers, helping to resolve issues encountered by volunteers when undertaking their role and escalating any issues to the Head of Volunteering as appropriate.
• Provide support and supervision for volunteers, through a range of face-to-face, telephone, digital or group activities.
• Provide efficient administrative support to ensure the effective running of all stages of the volunteer journey and lifecycle.
• Promote the active engagement of volunteers
• Support the recognition of the impact volunteers have and value the contributions they make
• Ensure effective communication, engagement and recognition of Aurora Wellbeing volunteers through social media, newsletters, events and other innovative opportunities.
Team Working and Collaboration
• Provide proactive support and guidance to staff on volunteering best practice and the effective management, stewardship, and engagement.
• Act as a source of knowledge on volunteering related matters, providing timely advice in line with policies and procedures.
• Work with colleagues across the organisation to support the rollout of initiatives for volunteer recruitment, retention and engagement as necessary.
Operational
• Maintain accurate volunteer records on our data management systems, ensuring that volunteer information is kept up to date and data is stored and processed in accordance with the General Data Protection Regulations (GDPR), Code of Fundraising Practice.
• Provide volunteer KPI information as required.
• Build and maintain relationships with organisations within the local community to promote the work of Aurora.
Training and Development
• To attend staff development programmes, training courses, and conferences as deemed necessary.
• To attend staff meetings.
• To take responsibility for attendance at mandatory training sessions.
• To undertake professional development/training considered necessary.
• To follow Aurora’s code of practice in matters such as Health and Safety, Safeguarding, Equal Opportunities and Data Protection.
Qualifications & Experience
Required
Qualifications Educated to equivalent GCSE level 4 or above in Maths and English Evidence of training or development relevant to volunteering.
Relevant professional or personal experience of volunteering or working with communities.
Experience of recruiting and supporting others using a formal process.
Experience of using CRM or database systems to input data and maintain accurate records.
Experience of managing own daily workload.
Experience of working collaboratively, both within an organisation and with external stakeholders and partners.
Desirable
Evidence of training or development relevant to volunteering.
Experience of working with or managing volunteers.
Experience of working with vulnerable people or in a confidential, sensitive environment.
Experience of designing, delivering or coordinating the training of others.
Knowledge & Skills
Required
An appreciation of the value of volunteers in an organisation, including their recruitment, diversity, inclusion, support and stewardship.
Empathy with volunteers and an understanding of their needs.
A good understanding of GDPR and the ability to process sensitive/personal information appropriately.
Able to prioritise a diverse workload and manage competing demands and deadlines.
Excellent administrative skills.
Good working knowledge of Microsoft Office.
A good knowledge and understanding of safeguarding children and vulnerable adults.
Desirable
Knowledge and understanding of volunteering best practice and current trends and devleopments.
An understanding of the DIsclosure and Barring Service checks.
Confident in presenting to a diverse range of audiences of designing, delivering or coordinating the training of others.
Ability to deliver training to small groups (10-15 people).
Person Specification
Required
Motivated, with an enthusiasm for the role.
Warm and empathetic.
Creative, agile and willing to explore new opportunities.
Flexible, positive attitude and ability to work independently.
Desirable
Comfortable with working directly with people effected by cancer and long-term health conditions.
The post-holder may be required to work evenings and weekends. The above duties and responsibilities are intended to represent current priorities and are not meant to be a conclusive list. The post holder may from time to time be asked to undertake other reasonable duties. Any changes will be made in discussion with the post holder considering service needs.
The closing date for applications is 5pm on the 20th May. Successful short-listed candidates will be invited to interview week commencing 25th May.
To enhance the health, heritage and well-being of the local community, with a special focus on supporting cancer patients.
The client requests no contact from agencies or media sales.
Pro Bono Community is seeking a Training and Volunteer Coordinator to help us achieve greater access to justice.
Pro Bono Community is a registered charity that has developed specialised training programmes for students, trainees and lawyers covering the practical skills involved in delivering free legal advice and areas of social welfare law. In conjunction with the training, the charity arranges and manages volunteering placements at Law Centres and other advice agencies. The charity’s activities include a number of grant-funded projects which the coordinator will be heavily involved in.
We are looking for individuals to join our team who share our aims and mission and are driven to make them a reality.
About the role
Pro Bono Community is looking for a Training and Volunteer Coordinator to help us run programmes aimed at improving the amount and quality of access to justice by training law students and others and then placing them to work as volunteers at advice agencies.
The Training and Volunteer Coordinator will report to and work alongside the Director to undertake work supporting the charity’s activities with a focus on recruiting and training students and lawyers and then coordinating volunteering placements for them at Law Centres and advice agencies. The role also includes administrative work relating to a pioneering digital advice clinic the charity runs in conjunction with a Citizens Advice agency in London.
This is a full-time role with a salary of £31-35,000 depending on experience and the charity is seeking to appoint someone with knowledge of training and the legal/advice sectors and/or experience in a similar role. Occasional weekend work may be required. The role will involve working from home with some travel involved to London and elsewhere in support of the charity’s activities. The role includes annual leave of 25 days and a workplace pension scheme.
Responsibilities
Training and General Administration
· Producing and printing publicity and training materials
· Maintaining databases, content management systems, websites, social media and other tools
· Dealing with enquiries, including those made via the PBC mailbox and telephone line
· Organising the location and timetabling of training programmes
· Liaising with trainers and others to facilitate training
· Attending training programmes and assessments where necessary
· Keeping attendance records
· Monitoring development of the training content and facilitating discussions between stakeholders/authors
Volunteer coordination
· Arranging volunteer placements with advice agencies
· Designing and implementing rotas for volunteering
· Managing PBC’s online volunteer portal and volunteer activity logs
· Monitoring attendance and feedback
· Reacting to problems arising from attendance and other issues
· Dealing with volunteer enquiries
· Liaising with advice agencies on volunteers’ performance
· Dealing with enquiries from advice agencies
Monitoring and Evaluation
· Assisting advice agencies to evaluate volunteers’ impact through focus groups, surveys and other research tools
· Collating and analysing data
· Coordinating monitoring and evaluation reporting
· Designing and implementing monitoring and feedback tools
· Reviewing and revising monitoring and evaluation processes
Partnership management
· Working with the Director to:
o Develop and maintain productive relationships with Law Centres, advice agencies, universities, law firms and other stakeholders
o Identify and source partnership opportunities
o Explore new ways of working with partners
Competencies
Essential
· Administrative experience in the legal, educational or voluntary sectors
· Excellent organisational and interpersonal skills
· Strong written and oral communication skills
· Attention to detail
· IT skills
· Ability to work well independently and as part of a team
· Very good internal and external stakeholder management skills
· Problem solving
· Ability to identify areas for improvement in processes and policies
· Ability to be flexible and assist with different aspects of the project as necessary
· Use of initiative
Desirable
· Legal background
· Knowledge of or experience in the free legal advice sector
· Knowledge of or experience in the training/HE sector
· Experience of working with volunteers
· Knowledge of digital training and communications tools
The client requests no contact from agencies or media sales.
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
About the role
Are you a connector, a builder, and a champion for community?
We're looking for a bold and driven Volunteering and Community Manager to join our team and shape the future of postnatal support across the UK - leading a thriving network of 4,000+ volunteers who show up every day to transform the lives of parents and families.
What you'll be doing:
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you.Ready to make a difference? Apply now and be part of something truly special.
To apply visit our NCT Website and complete the application process.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



All dogs deserve a good life and a safe, loving home. We exist to find safe, loving homes for dogs and to support people to give their dogs as good a life as possible.
We are looking for a self-motivated and target-driven Fundraising and Volunteering Officer who can hit the ground running. You will be responsible for developing and growing strong relationships with new and current supporters across the Nottinghamshire region, to raise funds and volunteer for Jerry Green Dog Rescue in support of our mission.
As the Volunteering and Community Fundraising Officer for Nottinghamshire you will be responsible for:
·Identifying and engaging new individual, group and corporate supporters, and developing strategies to promote fundraising activities and grow income from your local area.
·Providing high quality stewardship to individual supporters, groups and businesses within the community, ensuring relationships are developed and maintained at a high standard.
·Representing Jerry Green Dog Rescue as the first point of contact within the community for Nottinghamshire, promoting our mission, vision, and values alongside fundraising and volunteering opportunities.
·Work with your team to recruit, induct and train volunteers to support fundraising and other relevant initiatives locally in the community.
·Acting as an ambassador for Jerry Green Dog Rescue, and living our values in everything you do, with your colleagues, supporters and volunteers.
·Keeping up to date with sector trends across community fundraising and volunteering,
We’re seeking applications from candidates with experience in Community, Events or Corporate fundraising, as well as those who can demonstrate transferable skills from other roles or sectors. If you’re proactive, positive and motivated by targets, and are keen to build a career in fundraising, we’d love to hear from you. Above all, you’ll share our belief that every dog deserves kindness, compassion, and a home of their own.
Benefits include:
· Annual leave: 30 days per year (this includes bank holidays, which are taken from your overall allowance)
· Flexible/Hybrid working: This role offers a hybrid working arrangement combining home and on-site work, alongside flexitime arrangements with negotiable start and finish times (subject to manager agreement and service needs). The role also requires attendance at meetings during business hours and occasional evening and weekend supporter events.
· Pension: Enrolment in the NEST workplace pension scheme
· Employee Assistance Programme: Access to BrightHR wellbeing and support services
· Employee discounts: Including access to schemes such as BrightHR, Charity Workers Discounts, and Give as you Live
The client requests no contact from agencies or media sales.
Pay: £33,000.00 per year
Job description:
Position: Volunteer Team Leader
Location: Remote in South West
Full-time Salary: £33,000 + car
Job Title- Volunteer Team Leader
Department- Regional Hub
Reports to- Head of Change
Grade- Team Leader
Job Purpose
To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.
Key accountabilities
Dimensions
No. of direct reports
0
Total staff overseen
0
Internal contacts
Volunteer Team, Events Team, Sports Development Team, Communications Team
External contacts
Regional and Area Officers, Communications Officers, Event volunteers
1
Person Specification
Personal
effectiveness
Essential
Desirable
Ability to manage and organise time and workload effectively.
Resilient and flexible with the ability to work under pressure
Ability to build and manage strong working relationships.
Able to work independently and as part of a team.
Personal drive and enthusiasm with a positive attitude and a desire to succeed.
.
Committed to continuous improvement
Skills,
experience & qualifications
Essential
Desirable
is not essential but may be advantageous.
Job Types: Full-time, Permanent
Benefits:
Experience:
Licence/Certification:
Work Location: Remote
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
We’re continuing to develop our Welcome and Access Services so that more people can ask for help. As part of this, we’re strengthening the role of volunteers with lived experience across everything we do. This role brings together direct support with volunteer engagement. You’ll help deliver our telephone access and Listening Ear services, while also playing a key part in welcoming, training and supporting volunteers involved in the Welcome and Access Team.
Position: Welcome Team and Volunteer Supervisor
Salary: £30,435 (£26,087 pro rata)
Hours: 30 hours per week
Base: Manchester Mind, Victoria House/Hybrid
Reporting to: Welcome and Access Service Manager
We value someone who:
· Is able to offer a warm, trauma‑informed response - providing calm, clear guidance when things feel uncertain and help keep our information and systems running smoothly so people can easily find what they need.
· Understands the value of volunteering and is able to guide development and create a space where volunteers feel valued, confident and well supported. An understanding of boundaries, safeguarding and reflective practice is important to this.
The skills and knowledge that matter to us:
· Building kind, trusting relationships where people feel heard and able to contribute.
· Working in a strengths‑based way that recognises potential and supports resilience.
· A commitment to working collaboratively to help bring about positive change.
All application documents can be downloaded from our website.
The deadline for these posts will be 12 noon on Friday 8th May 2026.
We know some people use AI and, whilst we would never say don’t use it, we just want to let you know that when people have used AI to help with their application, it can make applications very similar to each other. This makes it difficult when we are looking for a sense of who you are.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.
Our purpose is to create a space where mental health comes first.



The client requests no contact from agencies or media sales.