213 Advice centre manager jobs
Inspiring people and communities to age and live well in later life
Age UK Cornwall & The Isles of Scilly is seeking an exceptional Chief Executive to lead one of Cornwall’s most respected charities into its next chapter.
For more than 50 years, we have worked alongside older people across Cornwall and the Isles of Scilly, helping people to remain independent, connected and able to enjoy later life with dignity, purpose and confidence.
Today, we support more than 150,000 people each year through services spanning information and advice, transport, hospital and home support, community wellbeing, social connection and initiatives delivered in partnership with health, care and voluntary sector organisations.
Following the planned retirement of our Chief Executive in March 2027, we are looking for an inspiring, collaborative and values-led leader to build on strong foundations and help shape our future.
The opportunity
Our next Chief Executive will inherit a financially stable organisation with an excellent reputation, committed colleagues and volunteers, strong governance and significant reach across Cornwall and the Isles of Scilly.
But this is also a role with considerable opportunity ahead.
Cornwall has an ageing population and the environment in which health, care and voluntary organisations operate continues to change. We want Age UK Cornwall & The Isles of Scilly to be at the forefront of that change - not simply responding to need, but helping to shape how people experience later life across our communities.
You will work with our Board, colleagues, volunteers and partners to develop our strategy, strengthen and diversify our income, continue to evolve our services and increase our influence across the wider health and care system.
You will also build strong relationships across the Age UK network, ensuring that Cornwall and the Isles of Scilly contributes to and benefits from national learning, policy, collaboration and opportunities.
The leader we are seeking
We are looking for a leader who combines strategic vision with the credibility to guide a complex, service‑delivery organisation.
You will empower people to thrive, build leadership capacity and unite colleagues, volunteers and partners behind a shared purpose. You will be comfortable operating beyond organisational boundaries and developing influential relationships across health and social care, local government, commissioners, funders, businesses, communities and the wider voluntary sector.
Commercial awareness and financial acumen will be essential. You will understand what it takes to lead a sustainable organisation, diversify income and demonstrate the impact and value of our work.
Above all, you will share our belief that later life should be a time of opportunity, and that older people should have independence, choice and a meaningful voice in the decisions that affect them.
This is more than an opportunity to lead a successful charity. It is an opportunity to influence how Cornwall and the Isles of Scilly supports its ageing population and to lead an organisation with the reach, relationships and ambition to make a lasting difference.
To apply, please submit your CV together with a covering letter outlining your motivation for applying and how your skills, knowledge and experience equip you for the role. Please note that applications without a cover letter will not be considered. Applications should quote AGEUK.
Age UK Cornwall & The Isles of Scilly is committed to equality, diversity and inclusion and welcomes applications from candidates from all backgrounds and communities.
Closing date: Midday, 20 October 2026
Interviews, Stakeholder and Team Panels: 5 / 6 November 2026, Newquay
The client requests no contact from agencies or media sales.
About the role:
Weekends can be a particularly important time in supported accommodation. With fewer services open and less structure around the day, having a consistent, trusted member of staff available can make a real difference to someone’s wellbeing, confidence and ability to keep moving forward.
As a Weekend Support Assistant at St John’s Mansions, you’ll provide practical, person-centred support to residents, helping them build the skills and confidence they need to live more independently. Working from agreed support and risk plans, you might help someone manage their money or accommodation, access appointments and community services, develop everyday living skills or stay engaged with activities and goals that matter to them.
You’ll also play an important role in keeping the service safe and well coordinated throughout the weekend. You’ll respond to changing needs, safeguarding concerns and unexpected situations, maintain accurate records and make sure important information is clearly handed over to the wider team. You’ll need to be approachable and compassionate, while also confident in setting boundaries, using your judgement and knowing when concerns need to be escalated.
You’ll join an experienced team where you can develop your knowledge of supported housing, safeguarding, recovery-focused practice and working alongside people experiencing multiple disadvantage, with access to training, supervision and ongoing development.
We have two roles available, 1x 37.5 hrs per week and 1x 22.5 hrs per week. Exact working patterns will be discussed in interview.
About you:
- You can build positive, respectful relationships with people while maintaining clear professional boundaries.
- You’re able to encourage and motivate people to build confidence and independence, rather than simply doing things for them.
- You can stay calm, think clearly and respond appropriately when situations change or become challenging.
- You’re organised and reliable, with the ability to prioritise work, communicate clearly and keep accurate records.
- You understand, or are keen to develop your understanding of, homelessness, mental health, trauma, substance use and the barriers people can face when trying to move forward.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Tuesday 6th October at midnight
Interview date: Thursday 15th and Friday 16th October online via Microsoft Teams
Please note there will be a second stage interview in Islington for suitable candidates
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
South East London Mind is recruiting Lived Experience Support Workers to work within two of the five neighbourhood South London and Maudsley (SLaM) Southwark Community Mental Health Teams (CMHTs). Using their own lived experience of mental health challenges, the post holder will provide recovery-focused, person-centred support to individuals accessing community mental health services. Working as part of a multidisciplinary team, they will support clients to improve wellbeing, build resilience, increase independence, and access community resources through a strengths-based, holistic approach.
Purpose of the Role
This role aims to empower individuals to take a more active role in managing their mental health and wellbeing, increase their independence within the community, and access the support and opportunities that are meaningful to them in their recovery journey.
Key Responsibilities
- Manage and support a caseload of clients within the Southwark neighbourhood CMHT.
- Deliver recovery-oriented peer support using lived experience, empathy, and understanding.
- Help clients develop confidence, independence, resilience, and life skills.
- Provide information, advice, signposting, and support to access local services and community resources.
- Support clients with practical tasks, including attending appointments, engaging with groups and activities, collecting prescriptions, and communicating with healthcare professionals.
- Promote the principles and value of peer support within the Multi-Disciplinary Team.
- Maintain knowledge of local community services and resources and share this information with colleagues.
- Identify and report safeguarding concerns appropriately.
- Maintain accurate records and contribute to monitoring and evaluation requirements.
The successful candidate will:
- Have personal lived experience of mental health challenges.
- Have experience supporting vulnerable individuals, ideally within a health, mental health, or clinical environment.
- Be able to build positive and trusting relationships with clients.
- Demonstrate strong communication, organisation, and record-keeping skills.
- Take a person-centred, strengths-based approach to supporting recovery.
- Work effectively as part of a Multi-Disciplinary Team while also managing their own workload.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Wednesday 30th September (11:59pm)
Likely interview date: Wednesday 14th October
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



Location: Waltham Forest
Salary: £32500
Hours:37.5
Contract Type: Permanent
Closing Date: Oct 2nd 5pm
Reports To: Operations Manager
We are a small, person-centred homelessness charity committed to supporting people experiencing homelessness, housing insecurity, and social exclusion. We work alongside individuals to help them overcome barriers, improve wellbeing, access accommodation, and achieve greater independence.
We are seeking an enthusiastic, compassionate, and motivated Homeless Caseworker to join our growing team. Forest Churches Emergency Night Shelter employs and works with all faiths and none, candidates would be expected to be comfortable with the Christian ethos underpinning the charities work.
This is an exciting opportunity to make a meaningful difference in people's lives while helping shape and develop a responsive and innovative service.
Job Description
Job Title
Homeless Caseworker
Responsible To
Operations Manager
Job Purpose
To provide high-quality assessments, advice, and ongoing support to individuals experiencing homelessness or at risk of homelessness.
The post holder will act as a first point of contact for service users, undertaking assessments, identifying support needs, developing support plans, managing a caseload, and working collaboratively with partner organisations to achieve positive client outcomes.
Key Responsibilities
Assessment and Engagement
● Conduct comprehensive assessments with new clients accessing the service.
● Identify housing, welfare, health, safeguarding, immigration, employment, and support needs.
● Complete risk assessments and safeguarding referrals where necessary.
● Develop person-centred support plans.
● Support clients to access appropriate services and resources.
● Provide information, advice, and guidance tailored to individual circumstances.
Case Management
● Manage an allocated caseload.
● Maintain accurate and timely case records.
● Record all interventions and outcomes on the case management system.
● Ensure compliance with GDPR and confidentiality requirements.
● Review client progress and update support plans regularly.
Housing and Homelessness Support
● Support individuals to access accommodation pathways.
● Assist with housing applications and referrals.
● Liaise with local authorities and housing providers.
● Advocate on behalf of clients where appropriate.
Outreach Responsibilities
● Participate in community outreach activity.
● Engage rough sleepers and vulnerable individuals.
● Support clients who are reluctant or unable to access office-based services.
● Facilitate access to emergency accommodation and support services.
Partnership Working
● Build positive relationships with local agencies and stakeholders.
● Attend multi-agency meetings where appropriate.
● Make referrals and coordinate support plans with external partners.
Safeguarding and Risk Management
● Promote the safety and wellbeing of all service users.
● Identify and respond appropriately to safeguarding concerns.
● Maintain professional boundaries.
● Follow all safeguarding policies and procedures.
● Participate in safeguarding training and reflective practice.
Team Responsibilities
● Attend team meetings and supervision sessions.
● Contribute to service development and continuous improvement.
● Support volunteers and placement students where appropriate.
● Undertake training relevant to the role.
General Responsibilities
● Promote equality, diversity, and inclusion.
● Maintain confidentiality and professionalism.
● Adhere to organisational policies and procedures.
● Act as an ambassador for the charity.
● Undertake any other reasonable duties appropriate to the role.
Essential Qualifications
● GCSE (or equivalent) in English and Mathematics.
● Relevant training or willingness to undertake training in homelessness, safeguarding, housing, mental health, or related areas.
Essential Experience
● Experience supporting vulnerable adults and/or young people.
● Experience carrying out assessments and support planning.
● Experience working within homelessness, housing, support services, social care, or community settings.
● Experience maintaining accurate records and case notes.
Essential Knowledge
● Understanding of homelessness and housing-related challenges.
● Knowledge of safeguarding adults and young people.
● Understanding of GDPR and confidentiality requirements.
● Knowledge of trauma-informed approaches.
● Understanding of professional boundaries.
● Awareness of equality and diversity principles.
Essential Skills
Communication
● Excellent verbal and written communication skills.
● Ability to build rapport with a wide range of individuals.
● Ability to communicate effectively with partner organisations.
Assessment
● Ability to undertake comprehensive client assessments.
● Ability to identify support needs and develop action plans.
● Ability to manage risk appropriately.
Organisation
● Strong organisational skills.
● Ability to manage competing priorities.
● Ability to maintain accurate case records.
IT Skills
● Competent in Microsoft Office.
● Ability to use databases and case management systems.
● Confidence using digital systems and maintaining electronic records.
Personal Qualities
● Compassionate and non-judgemental.
● Reliable and professional.
● Resilient and adaptable.
● Motivated to improve outcomes for vulnerable people.
● Able to work independently and as part of a team.
● Committed to learning and development.
Desirable Criteria
● Experience working with people with complex needs.
● Experience working within homelessness services.
● Experience of working with clients with multiple disadvantages
● Knowledge of housing legislation and homelessness pathways.
● Experience conducting outreach work.
● Relevant qualification in housing, Substance Misuse Mental Health, social care, counselling, or related field.
What We Offer
● Flexible and supportive working environment.
● Regular supervision and reflective practice.
● Ongoing training and professional development.
● Opportunity to influence and shape service delivery.
● Employee wellbeing support.
● Meaningful work that changes lives.
Recruitment Process
Stage 1
Application Form and Supporting Statement
Stage 2
Shortlisting
Stage 3
Interviews during week beginning October 5th
Candidates invited to interview may be asked to complete a short assessment based on homelessness support and casework practice.
Safer Recruitment Statement
We are committed to safeguarding and promoting the welfare of vulnerable adults and young people. All successful applicants will be subject to:
● Enhanced DBS Check
● Satisfactory References
● Identity Verification
● Right to Work Checks
The charity is an equal opportunities employer and welcomes applications from all sections of the community.
About the role:
At Single Homeless Project (SHP), we believe that everyone deserves a place to call home - and the support to make it truly theirs. As a Caseworker in our Tenancy Sustainment Team, you’ll do so much more than help people keep a roof over their heads. You’ll be part of someone’s journey toward stability, growth, and renewed confidence. Whether welcoming someone at the start of their support journey, walking alongside them as they navigate life’s challenges, or supporting them to move on to greater independence, your work will have a lasting impact.
This is a role that develops you as much as it empowers others. Every day brings new opportunities to build trusting relationships, use your creativity to solve real-world problems, and collaborate with a committed team that is shaping the future of housing support across London. You’ll deliver one-to-one, person-led support that enables people to maintain their tenancies, improve their wellbeing, build financial resilience, and engage fully in their communities. Alongside your clients, you’ll draw on a wide network of Single Homeless Project (SHP) and community services to help turn personal goals into meaningful outcomes.
Join us, and you’ll be part of an ambitious, values-led organisation where you’ll grow your skills, stretch your potential, and see the tangible difference your work makes - every single day. Whether you’re just starting out or ready for your next challenge, this is more than a job - it’s a career with purpose.
Caseworker posts are for Mondays - Fridays, 9am to 5pm. Posts involve hybrid work with opportunities to work from home at times. The role includes hybrid working and is based at our office in Kings Cross. There are opportunities to work from home at times.
About you:
- You’re a confident collaborator who builds strong working relationships with colleagues and partner agencies to get the best outcomes for clients.
- You’re organised, proactive and able to balance competing priorities, staying calm and focused when things get busy.
- You know how to help people build greater independence, from strengthening day-to-day living skills to improving financial stability and tackling income, bills, debts or arrears.
- You take a genuinely person-centred approach, listening to what matters to each client, recognising their strengths and aspirations, and shaping support around their individual needs.
- You understand the challenges people experiencing homelessness can face, including navigating housing pathways, and you’re committed to delivering inclusive, respectful support that promotes choice and opportunity.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 4th October at midnight
Interview date: Thursday 15th October online via Microsoft Teams
Please note there will be a second stage interview in Kings Cross for progressed candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
If you have spent years in the creative industries building capital and are looking for somewhere to bring that expertise to bear, this is a route into the NGO world that does not ask you to leave your sector behind.
This role is for someone working anywhere across the creative industries - music, film, art, gaming, sport, literature - who wants to put their skills and connections to work for the planet, and to develop a specialism at the intersection of culture and environmental advocacy.
The legal work is at the centre of what ClientEarth does. The cultural work builds the understanding, the pressure and the relationships that help it land. This role sits in that space.
There is real ownership here: your own projects, your own relationships, your own contributions. The work will regularly take you to events, evenings, industry forums and there is a generous time off in lieu policy to reflect that. Office attendance in our London office is 20% of the month.
Full time preferred but we may consider 4 days a week, with salary adjusted on a pro rata basis.
Important dates to note:
- Deadline to submit an initial application: 27th of September
- If your profile passes initial screening, you will be asked to submit additional information in the form of three additional questions.
- The deadline to submit your answers is the 29th of September
- If we do not receive a response to these questions by the deadline we will assume you are no longer interested in the role.
- Interviews will take place on the 17th, 19th and 20th of October.
Please also review the "Our Hiring Process" section at the bottom of this advert to learn more about the stages involved for this specific role.
Key Responsibilities
- Identify and develop a broad portfolio of cultural relationships and supporters across music, arts, film, TV, gaming, literature, books and sport, drawing on your own network and ClientEarth's existing relationships, working in close collaboration with the team lead
- Project manage the Music & Culture team's contribution to major international advocacy and campaigning moments across the year (e.g. COP, Climate Week NYC, London Climate Action Week, individual and innovative campaigning moments around case launches and similar)
- Collaborate with colleagues across the organisation to identify how cultural engagement, partnerships and influential voices can help advance advocacy, communications, fundraising and programme objectives, agreeing priorities with the team lead.
- Represent ClientEarth in discussions with senior cultural leaders, talent representatives, institutions and strategic partners, consulting the team lead before significant negotiations or commitments and exercising judgement and diplomacy in managing sensitive stakeholder relationships
See the job description for a full list of duties for this role.
Skills, Knowledge & Expertise
- A career background in the creative industries with your own established network and contacts in the sector
- Strong written communication skills: experience producing clear, compelling copy for a range of audiences and formats, whether internal reports, external communications, brochures, proposals or editorial content
- Proven track record of building and managing relationships with senior or influential figures in the creative industries
- An understanding of how creative industries work from the inside and knowing how to make the right people feel this organisation is worth their time
See the job description for a full list of requirements for this role.
Job Benefits
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
DELIVERY MANAGER – PREVENTION
Contract: PERMANENT
Function/Team: PREVENTION
Location: London, UK
Hours: 40
Reporting to: HEAD OF PREVENTION
Salary: £36,650 – £45,500 – dependent on experience
STOP THE TRAFFIK is a global organisation working to prevent human trafficking and exploitation. We bring together data, intelligence, technology and partnerships to build a deeper understanding of how exploitation operates, where risks are emerging and who is most at risk. This knowledge informs our prevention campaigns and programmes, which use targeted, evidence-led approaches to reach people with relevant information and support before exploitation occurs.
Safer Futures is one of the major pieces of work within STOP THE TRAFFIK’s prevention programme, focused on preventing child exploitation. It brings together a number of connected areas of prevention activity, including regional campaigns, national awareness activity and a youth-centred reporting channel.
Like our wider prevention projects, the work is informed by data, intelligence and evidence about the risks facing communities and the audiences we are seeking to reach. In this context, the It combines targeted communications, partnerships, technology, safeguarding and learning to develop and deliver practical prevention activity.
The work will involve collaboration across STOP THE TRAFFIK, our wider UK network and external partners, with learning and intelligence generated through delivery helping to strengthen the programme over time.
Leadership and Project Delivery
• Lead the day-to-day delivery of Safer Futures, ensuring activity remains on track, aligned to outcomes and responsive to learning throughout delivery.
• Translate objectives into clear plans, priorities, milestones and deliverables.
• Coordinate activity across the different strands and ensure work remains aligned.
• Identify and resolve delivery issues, making recommendations on priorities, sequencing and resources.
• Lead governance, reporting and decision-making processes.
Planning, Risk & Resources Management
· Maintain the project plan, tracking milestones, resources, expenditure and commitments.
· Identify and manage risks and issues, escalating where appropriate.
· Manage changes to plans, timelines and scope.
· Note, this role will be supported by our parent company’s financial team who will continue to manage payroll, HR records, and sign-off all accounts.
Communications, Campaigns & Public Engagement
• Work with Communications colleagues and partners to plan and deliver targeted public engagement and campaign activity that reaches the intended audiences.
• Use audience insight, evidence and campaign performance to understand what is working and inform delivery.
• Support the development of audience-focused messaging and approaches across relevant channels, including digital and social media.
• Apply campaign learning and performance data to improve future activity and wider programme delivery.
• Support engagement and visibility across the STOP THE TRAFFIK and OASIS school’s network.
Intelligence, Evidence & MEL
• Work with Intelligence, Data and Tech colleagues to bring together relevant intelligence and evidence.
• Lead on Monitoring, Evaluation and Learning and work with colleagues responsible for monitoring, evaluation and learning to track progress and identify what is working.
• Use data, research, feedback and evaluation findings to adapt delivery and inform future work.
Partnerships & Stakeholder management
• Build effective relationships with schools, government and statutory services, NGOs, community organisations, researchers and other partners.
• Coordinate partner contributions and ensure relevant expertise is brought into delivery.
• Represent STOP THE TRAFFIK with external partners and contribute to funder relationships and reporting.
Safeguarding
· Ensure safeguarding is embedded across delivery.
· Work with safeguarding colleagues to manage concerns, referrals and escalation.
· Maintain appropriate standards of quality, risk management and child-centred practice.
Benefits:
· A friendly, supportive team environment.
· Access to a healthcare cash benefit scheme (including partner/children coverage).
· Corporate eye-care scheme.
· Life insurance.
· Non-contributory Group Personal Pension Scheme (7% employer contribution).
· 30 days annual leave plus 8 bank holidays (increasing to 33 days with service).
· Cycle to Work Scheme.
· Season Ticket Loan.
· Option to switch 2 bank holidays to suit personal needs.
· Flexible working policy reflecting staff needs.
· In-house and external training opportunities.
Further details about STOP THE TRAFFIK can be found on website
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role. For further information please visit the Oasis Charity website.
Completed applications should be returned by Monday 28th September. Only applications sent via email will be considered to ensure an equitable review process.
We cannot sponsor applicants for this role.
Registered Charity No. 1127321
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role.
The client requests no contact from agencies or media sales.
Senior Service Manager for Safe Haven
Hours: 30 hours per week. Flexible working options available, and occasional evenings / weekends required
Salary: £45,000 - £48,000 per annum pro-rata, depending on skills and experience
Contract: Fixed Term Contract 6 months
Base: Osney Mead office OX1, hybrid working – with travel to services across Oxfordshire
Who we are, and what we do
We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.
Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.
We won’t give up until everyone experiencing a mental health issue gets both support and respect.
About the Role and the Service
The Safe Haven is a core part of Oxfordshire Mind’s Housing and Safe Haven (Crisis Support) portfolio. We work collaboratively with local health, Mental Health and VCSE services to offers effective, inclusive and responsive support to people experiencing mental health issues or poor mental wellbeing,
Oxfordshire Mind offers a variety of services including:
- Wellbeing Centres throughout the county
- The Information Service, including the information line, website and Oxfordshire Mind Guide publication
- Physical Activity and Wellbeing
- Oxford and Banbury Safe Havens alternatives to NHS support for Mental Health crises
- Embedded workers offering evidence-based 121 support in Primary and Secondary Care in Oxfordshire and Berkshire
- Services for Children and Young People
Open 365 days a year, Oxfordshire Safe Haven is a safe and welcoming space for when it feels like there’s no way out.
The Senior Service Manager for Safe Haven will support the leadership, development and continuous improvement of our Safe Haven, Crisis Alternative Service, readying us for successful retendering while ensuring services are safe, effective, high quality, contractually compliant and aligned with Oxfordshire Mind’s values and strategic objectives.
About You
We are currently looking to recruit a Senior Service Manager and would really welcome applications for it.
We would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:
- Experience managing a similar service
- Strong understanding of mental health issues, in particular suicidality, and their impact on individuals, carers and communities.
- Good understanding of clinical and non-clinical mental health services.
- Good working knowledge of safeguarding practice and how to apply it in a relevant setting.
- Good facilitation skills
- Knowledge of voluntary sector leadership or community-based service delivery.
- Commitment to ongoing learning and personal development.
- Substantial experience of leading and managing services and teams.
- Experience of contract monitoring and funder reporting.
- Experience of managing budgets and resources.
- Experience of working to quality assurance and service standards.
- Experience of using feedback to make positive service improvements.
- Experience of effective internal and external partnership working.
- Ability to build rapport and develop trust with a range of people.
- Ability to work well as part of a team and contribute to a collaborative management culture.
- Excellent organisational, IT and administrative skills.
- Ability to manage issues with a solution-focused attitude.
- Ability to support, motivate, develop and appropriately challenge managers and staff.
- Ability to take responsibility, use initiative and work creatively.
- Strong communication and interpersonal skills with staff, partners, funders and the public.
- Knowledge/Understanding of our values
Closing date: 23rd September 2026
Shortlisting date: 24th September 2026
Interview date: 28th September 2026
Interview location: Online via Teams
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.
We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.
Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.
No agencies please.
People Partner & Service Lead
Closing date: 23th September 2026
Interview date:6th October 2026
Department: People
Location - Across both Sites – Erdington and Selly Park
Hours: 37.5
Duration: Perm
Salary: Corporate Band B up to £50,000 per annum
DBS: Basic
Lead with purpose. Support with compassion. Make a difference every day.
We are recruiting a People Partner & Service Lead to provide leadership for our People Team and help deliver an exceptional colleague and volunteer experience across Birmingham Hospice.
At Birmingham Hospice, our people and volunteers are at the heart of everything we do. This is an exciting opportunity for an experienced and proactive People professional to lead a dedicated team while partnering with managers and leaders across the organisation to deliver high-quality, people-centred services that support the attraction, recruitment, engagement, retention and reward of our people.
Working closely with the Head of People, you'll lead the day-to-day delivery of our People services, providing expert advice, coaching and support across a wide range of people matters, including employee relations, performance and organisational change. You'll combine operational leadership with strategic influence, helping to shape our people practices, develop our workforce and support the delivery of our People Strategy.
We're looking for someone with strong employee relations expertise, a passion for helping people thrive, and the ability to build trusted relationships across the organisation. In return, you'll play a key role in ensuring Birmingham Hospice remains a great place to work and volunteer, while contributing to a culture where colleagues and volunteers can deliver their very best.
What you'll bring
· CIPD level 5 qualification or equivalent supported by extensive practical experience
· Significant experience working within a People function, with strong employee relations expertise
· Knowledge across key People disciplines, including recruitment, learning and development, employee engagement, organisational development and policy development
· Experience leading, coaching and developing high-performing People teams
· Strong stakeholder management skills, with the ability to build credibility and influence at all levels
· Excellent organisational skills, with the ability to manage multiple priorities and work effectively at pace
· A proactive, pragmatic and solutions-focused approach
· Experience supporting organisational change, workforce planning and service improvement
· Confidence using people data and insights to inform decision-making and drive improvement
· A commitment to delivering high-quality, customer-focused People services
What we offer
· The opportunity to make a meaningful impact in a values-led organisation where people and volunteers are at the heart of everything we do
· A varied and rewarding role that combines operational leadership with strategic influence across the people agenda.
· The opportunity to shape and enhance the colleague and volunteer experience across Birmingham Hospice
· A supportive, collaborative and inclusive culture that encourages innovation, development and wellbeing
- Recognition of prior NHS or hospice service (including pension and annual leave entitlements)
- Generous annual leave, wellbeing programmes and access to employee benefit platforms such as Stream and Engage
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


The client requests no contact from agencies or media sales.
Job Title: Welfare Rights & Debt Adviser
Contract Length: One-year fixed term commencing November 2026
Hours: 37.5 hours per week
Line Manager: Advice Service Manager
Location(s): Salford
Salary: £26,400 per annum
About Us
Mind in Salford is an independent, user focused charity providing vital services to make a positive difference to the wellbeing and mental health of local people. We represent the voice of Salford in campaigning to dispel stigma and influence political, social and cultural change around mental health.
This role offers the opportunity to make a direct and practical difference to people in Salford who are experiencing financial difficulty, welfare rights challenges and mental health needs.
The Welfare Rights & Debt Adviser will:
- Deliver high-quality welfare rights advice, debt advice, budgeting support, grant applications and financial capability support to people experiencing mental health difficulties.
- Manage a caseload of clients on a one-to-one basis, ensuring advice is accurate, holistic, person-centred and responsive to individual needs.
- Contribute insight from frontline advice work to service development, partnership working and Mind’s wider campaigning activity.
Main Duties & Responsibilities
- Client advice and casework: provide welfare rights advice, debt advice, grant applications, information and support through appointments, telephone support, drop-ins and community-based settings.
- Quality and compliance: maintain accurate case records, work within agreed case-working standards, meet monitoring requirements and keep knowledge of welfare rights policy, systems and legislation up to date.
- Partnership and team working: work collaboratively with colleagues and external professionals to provide joined-up support for clients across different service settings.
- Service development: contribute to service planning, improvement activity and wider organisational learning based on client needs and service evidence.
The successful candidate will have at least one years’ experience delivering both welfare rights advice and debt advice in a relevant setting and be able to understand the wishes and needs of people using mental health services and advocate appropriately on their behalf. They will be able to engage effectively with vulnerable adults and build positive working relationships with professionals across disciplines, have good negotiation, problem-solving and organisational skills. This role will need the ability to prioritise and manage a caseload while meeting agreed case-working standards, targets and service goals, someone who can maintain accurate and comprehensive records on a client management database and someone with a commitment to equal opportunities, diversity, service user empowerment and reliable team working.
Benefits of working for Mind in Salford:
- We provide face-to-face training to strengthen your knowledge of mental health, alongside access to a learning platform with a wide range of courses across different subject areas.
- The role offers flexible working, agreed in line with service needs.
- Generous annual leave entitlement, including three days leave over Christmas.
- You will receive an additional day of annual leave for your birthday.
- You will also have access to three hours of wellbeing leave each month.
Application deadline: 5PM on Friday 2nd October 2026
Interviews will be held on Thursday 15th October 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to achieving equal opportunities in employment and the service we provide, and welcome applications from people with lived experience of mental health issues. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity.
We work with children and adults who may be at risk of abuse and therefore everyone is subject to a DBS check (level of check is dependent on the nature of the role) and receipt of two satisfactory references.
No agencies please.
We are recruiting for a Children and Young People’s Independent Sexual Violence Advocate (ChISVA) to support and empower young survivors of sexual violence and abuse.
The ChISVA will provide information, support, advice and advocacy to children and young people who have experienced sexual assault or sexual abuse in Cambridgeshire and Peterborough. The post holder will deliver child-centred support to young survivors and non-abusing care givers around criminal justice processes, wellbeing, education and safety, while ensuring child protection procedures are followed at all times.
The post holder will work closely with other agencies such as Social Care, the Police, Education, the Crown Prosecution Service (CPS) and voluntary sector organisations to ensure that children and young people are kept safe and are well supported. They will prioritise, assess, plan, evaluate and deliver all relevant aspects of support to an agreed and expected high standard.
This post is part of a countywide ISVA team providing a pro-active service to children, young people and adult survivors of sexual violence and abuse, within and outside of the criminal justice system.
For more information and to apply for the role, please click on the 'Redirect to Recruiter' button to visit our website where you will find all the documents and details required.
Providing specialist emotional, therapeutic and advocacy support to women and girls across Cambridgeshire impacted by sexual violence and abuse.

The client requests no contact from agencies or media sales.
About the role:
Feeling safe shouldn’t stop mattering when the day team goes home. At St John’s Mansions in Islington, you’ll provide a calm, consistent and reassuring presence throughout the night, helping to make sure clients feel safe, respected and supported in their home. You’ll often be the first person someone turns to if something goes wrong overnight, so the way you respond can make a real difference.
As a Night Support Assistant, you’ll take responsibility for the safe and secure running of the service during your shift. You’ll manage access to the building, complete regular patrols and health and safety checks, monitor security, respond to safeguarding concerns and emergencies, and provide a first response to clients who need help. You’ll also support emergency placements where required and make sure significant incidents, concerns and actions are recorded clearly and handed over to the day team.
This is a role that calls for sound judgement, resilience and the confidence to stay calm when situations become challenging. At times you may be lone working, with buddy arrangements and SHP’s out-of-hours management support in place. Throughout your work, you’ll take a person-centred, psychologically informed and strengths-based approach, balancing safety and appropriate boundaries with dignity, choice and independence.
We have two Night Support Assistant opportunities available: one working four nights per week, Monday to Thursday, and one working three nights per week, Friday to Sunday, night shifts are 10pm - 08.15am. Whichever pattern you join, you’ll be part of the wider St John’s Mansions team, with regular supervision, training and opportunities to continue developing your knowledge and practice.
About you:
- Can build positive, respectful relationships with people from a wide range of backgrounds while maintaining clear and professional boundaries.
- Is calm, resilient and confident under pressure, able to assess what is happening, prioritise effectively and respond appropriately to incidents or concerns.
- Understands the importance of safeguarding, health and safety and recovery-focused support, including the ways substance use may affect people’s wellbeing and safety.
- Can work in a person-centred, strengths-based and psychologically informed way, supporting people to have choice and control wherever possible.
- Is comfortable working independently, staying alert throughout a night shift and communicating clearly through accurate records and effective handovers.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 27th September at midnight
Interview date: Tuesday 6th and Wednesday 7th October online via Microsoft Teams
Please note there will be a second stage interview in service in Islington for suitable candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a fantastic development opportunity to join our Children’s Homes in West London. We are looking for candidates with the aspiration to develop their careers with us and become Registered Managers through our Leadership Passport and Management Training offer.
Starting salary of £43,000 as Deputy Manager, and up to £65,000 as Registered Manager.
We are proud that 80% of our Registered Managers are internal promotions. Take your career to next level with our comprehensive in-house training and funded Level 5 qualifications.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
Visit our website to check out our staff stories to see how you can develop your career with us
The successful candidate will have:
- Two years’ recent experience of working with children/young people who are at risk in a residential or community based setting.
- Level 3 NVQ Diploma in Residential Childcare or equivalent; and a commitment to complete Level 5 diploma in Leadership and Management in residential care within 2 years of starting.
- Ability to develop appropriate one-to-one relationships with young people and employ mentoring skills that empower young people to achieve their goals.
- Numeracy skills to manage budgets efficiently and contribute to the budgetary process.
- An understanding of the regulatory framework relevant to the provision of residential services for children and young people.
- Awareness of issues facing young people such as bullying, gangs and exploitation and how these impact on behaviour.
- Ability to work shifts including weekends and bank holidays and undertake sleep-ins.
- Ability and willingness to be part of an on call rota overseeing multiple Homes.
About the Role
As Deputy Manager, you will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by a Registered Manager, Team Leaders, and the team of residential staff.
Key aspect of the role:
- To assist the manager in safeguarding and ensuring every child and young person receives high quality care as measured by Ofsted in the social care common inspection framework.
- To assist the manager in the management of the home, including the staff, external relationships, the budget, the resources and fabric of the building.
In return we offer:
- Starting salary of £43,000 per annum for full time contract.
- Real opportunities to develop your career and become a Registered Manager.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification please visit our website. CV’s will not be accepted.
For more information or assistance during the application process, please contact us via our website.
This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
FRONT OF HOUSE COMMUNITY WORKER
OASIS CENTRE, OASIS HUB WATERLOO
Hours: Part time, 32 hours per week (Tuesday-Friday)
Contract: 1-year fixed term
SALARY: £25,274 per annum including London Weighting (£31,593 for 1FTE)
We have an exciting opportunity for a Front of House Community Worker in our Oasis Centre space. This space is a hub for our advice and support work, as well as an open door to all in our community.
You will be the first experience of Oasis for many people who walk into the door, providing a warm welcome, caring and effective support all whilst sharing the Oasis vision, mission, and ethos with those coming into the centre.
Key responsibilities of this will be:
· To welcome and assist visitors to the Centre, directing them to appointments, workshops, or meetings in the Centre as appropriate
· To ensure the smooth practical running of the community space
· Facilitating group sessions and workshops
· Represent Oasis at all times including sharing the ethos and values of Oasis
· To be able to tell the story of Oasis, including ensuring up-to-date knowledge of all the projects and services currently provided within the Hub.
The successful post holder must have:
· Good standard of basic education, including English and Maths Level 2
· Experience of working in a community or charity setting
· Experience working in a front-of-house environment
You’ll join an innovative and supportive charity where you’ll have the opportunity to make a tangible difference to young people and help shape the future of youth work in Waterloo.
Oasis is committed to inclusion and welcomes applications from people of all backgrounds.
The role includes regular evening and some weekend work and is subject to an enhanced DBS check.
As part of the package, Oasis offers:
- A pension scheme, offering 7% employer contribution.
- A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
- Policies which promote well-being and are family friendly.
To apply please email your CV including a Supporting Statement . Your Supporting Statement should be no more than two A4 pages and must address the following questions:
1. Please expand on your CV to tell us about the relevant experience you have in running a smooth, efficient and welcoming front of house operation
2. “The Oasis Centre is a community hub, a welcoming space for the whole community to access. How would you demonstrate welcome and inclusion in your day-to-day working life? And how would you embed these principles in your work, when faced with challenging situations or behaviour?
Incomplete applications will not be considered.
Completed applications should be returned by 9am Thursday 1st October
Interviews will take place on Wednesday 7th October, in-person in Waterloo
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It’s what makes your application stand out!
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
Your Supporting Statement should be no more than two A4 pages and must address the following questions:
1. Please expand on your CV to tell us about the relevant experience you have in running a smooth, efficient and welcoming front of house operation
2. “The Oasis Centre is a community hub, a welcoming space for the whole community to access. How would you demonstrate welcome and inclusion in your day-to-day working life? And how would you embed these principles in your work, when faced with challenging situations or behaviour?
Incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Media and Communications Manager
Reporting to: Deputy Director
Line reports: None currently
Salary: £44,350 per annum pro-rata (£ 35,480 per annum for 4 days per week)
Hours: 4 days (30 hours) or 5 days (37.5 hours) per week, with flexibility over working hours (core hours are 10.00-16.00).
Duration: 1-year contract renewable subject to funding
Start Date: December 2026
Location: London/Hybrid – minimum 2 days in the office (core days in the office are Tues & Weds) further office attendance is encouraged
Anti-oppressive statement
Foodrise is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this.
Read our full Equity, Justice and Anti-oppression statement.
Inclusive Recruitment
We have an opt-in Enhanced Chance Interview Scheme for candidates who declare a disability and/or are a person of colour and meet the essential criteria of the role profile. The scheme aims to provide a first-stage interview for candidates who meet the essential criteria of the role and opt in to the scheme.
If you would like to be considered under this scheme you must meet the essential minimum criteria for the role as outlined on the job description. You should take time to provide examples that you meet each of the essential criteria in your cover letter. Please ensure you select the relevant tick box on the application page ‘Enhanced Chance Interview Scheme’.
We are always happy to speak to candidates informally about the role before applying and encourage you to do so by contacting us.
About Us
Foodrise is a charity transforming the food system for climate, nature and justice.
We take bold action to uncover the root causes of injustice in our food system and expose how corporate power exploits people and the planet, while building truly just and resilient alternatives from the ground-up.
We speak truth to power. We take risks. We act where and when others won’t.
From launching legal action and producing hard-hitting research to working directly with local communities, we drive systemic change across food and farming, powered by grassroots energy and backed by the facts.
We exist to say what others won’t, do what others don’t, and never settle for “it can’t be done”. Change is possible, and we are rising to make it happen.
We are based in the UK and the Netherlands. See more about us on our website.
About the Role
This role leads all aspects of Foodrise’s communications, ensuring our campaigns reach key audiences, drive systemic change in the food system and achieve our new strategic goals:
- Dismantling the animal industrial complex and supporting the transition to plant-rich food
- Eroding the social licence of large supermarkets and building alternative food economies
You will develop and implement a media and communications strategy, build our media profile, oversee digital channels, and act as guardian of our brand. This includes centring communities at the heart of campaigns, building our public profile with key audiences including journalists, developing our range of allies, reflecting our understanding of historical injustice in the food system, and fostering an experimentation and learning culture. This role will also oversee all website and social media channels, working collaboratively with colleagues to ensure communications are built into campaigns from the outset to enhance reach and potential.
This role would suit an experienced communications professional who is excited to think deeply about the way communications can support systemic change in the food sector. Experience with managing relationships with journalists and media outlets, identifying and pursuing stories, managing change, and contributing to organisational learning will be critical.
Job Description
Media Relations & Press
- Developing our media and communications strategy to meet our new strategic objectives.
- Building relationships with journalists and social media professionals.
- Identifying and developing new hooks and stories to pitch to the media from across Foodrise’s portfolio of work. Pitching these stories to key journalists alongside campaigners where relevant.
- Drafting media materials including pitch documents, press releases and Q&A documents.
- Supporting senior staff in drafting of quotes and opinion pieces.
- Preparing colleagues ahead of media interviews.
- Managing external PR support where relevant.
Brand & Channels
- Develop a social media strategy and oversee its implementation, coordinating across our campaigns.
- Overseeing our communications channels, working with other staff and external consultants to ensure our channels reflect the diversity of Foodrise’s work and contribute to meeting our strategic objectives.
- Overseeing our Engaging Networks software and exploring transitioning to a new system.
- Acting as guardian of Foodrise’s brand and ensuring its consistent application to every aspect of our communications work.
Communications in Foodrise’s Wider Work
- Advising and working with campaigners to ensure communications and public visibility are at the heart of all of Foodrise’s work.
- Acting as a quality controller and adviser on all communications outputs from across the team to ensure that form and content are as consistent, effective and creative as possible.
- Managing sub-contractors as necessary to deliver high-quality content in a timely manner.
- Ensure all our communications reflect our approach to anti-oppressive practiceMonitoring and tracking impact of Foodrise’s communications outputs.
- Managing the communications budget.
- Ensuring all communications reflect organisational policies and GDPR.
- Any other relevant tasks as requested by senior colleagues to support the organisation and further our objectives.
Ways of Working
- Collaborative by default; independent work is balanced with regular coordination.
- Contributing to the development and embedding of anti-oppressive work across the organisation.
- Flexible and adaptable in response to changing priorities.
- Present and available for colleagues, including regular in‑office presence.
- Proactive in communication, planning, and follow‑through.
Person Specification
Essential Knowledge, Experience and Network
- Extensive experience and track record of success in using communications to achieve campaign goals and build the profile of an organisation and its goals.
- Experience of developing relationships with journalists to generate impactful media coverage.
- Experience of managing sub-contractors or other external delivery partners.
- Strong personal network of journalists.
- Interest in food systems issues, the environment and/or climate.
Essential Skills
- Confidence in communicating with journalists and at senior level with Foodrise’s partners.
- Ability to distil complex topics into accessible and relevant communications materials and other outputs, tailored for different audiences, including decision makers, corporate executives and the media.
- Excellent digital skills including using social media and other digital platforms to achieve organisational or campaign goals.
- Ability to prioritise under pressure, identify routes to maximum impact and work efficiently.
- Ability to build strong internal and external relationships, give appropriate advice and manage expectations.
What You Will Bring to Foodrise
- A can-do attitude, flexibility and adaptability, alongside a willingness to pitch in on delivery and help colleagues across the team, recognising that Foodrise is a small, nimble organisation with fast-changing priorities.
- An understanding of anti-oppressive practice and how it applies to Foodrise’s work and the role and the ability to represent diverse perspectives through the work of the organisation.
- Sharing Foodrise’s values: audacity, collaboration, impact, celebration, solidarity.
- Willingness to undertake some limited travel domestically and abroad.
What We Offer
- Personal training and wellbeing funds
- Regular team socials
- Workplace pension
- Enhanced parental leave
- Enhanced sick leave
- Cycle to Work scheme
- Home & Tech scheme
- Flexible working hours (core hours 10am-4pm)
How to Apply
Please apply via Charity Jobs with:
- Your CV (no longer than 2 A4 pages total)
- A cover letter (no longer than 1 A4 page) explaining how you meet the criteria in the person specification with examples, and why you would like to work at Foodrise.
Deadline to apply: 10am, Tuesday 22nd September
Successful candidates for interview will be notified by Tuesday 29th September
Shortlisted candidates will be sent our new strategy ahead of the interview, along with details of an hour-long written task to be completed at home – this will be sent prior to the interview at a time convenient for you.
First round interviews will be held on Monday 5th October
Second round interviews will be held on Monday 12th October
Sign up to join our Recruitment Q&A Zoom session on Wednesday 2nd September, 12-1pm. Our HR & Operations Manager will talk through the recruitment process and answer any questions you may have. Please note that this session is focussed on the recruitment process. If you have any questions specific to the role, please contact us.
For any questions, access requirements, or if you require the job description in a different format, please contact us.
AI policy – We understand that you may use AI to help with your application, however we want to hear your authentic voice throughout your application.
Please apply via Charity Jobs with:
• Your CV (no longer than 2 A4 pages total)
• A cover letter (no longer than 1 A4 page) explaining how you meet the criteria in the person specification with examples, and why you would like to work at Foodrise.
Deadline to apply: 10am, Tuesday 22nd September
Foodrise is a charity transforming the food system for climate, nature and justice.