Application support officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HEAD OF TRAINING AND IMPACT
Salary: £50,000–£55,000 (subject to experience)
Contract: Permanent
Working pattern: Full time, 9am–5pm, hybrid with minimum 3 days in the office, or on site at projects in prison, or in the community.
Location: Our Head Office is in Herne Hill, SE24 London
Applications will be reviewed on a rolling basis, so early applications are encouraged. The closing date is Friday 3 April at 09:00am.
ABOUT THE CLINK CHARITY
The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.
Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.
What makes The Clink unique is our post-release support and mentoring programmes that rehabilitates an offender back into society through assistance with health mental health issues, housing, employment, family connections and friendships.
The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.
Additionally, Clink Events is our social enterprise catering business with food produced by the women at HMP Downview and also in additional kitchen at Herne Hill and then served by alumni in front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people.
More information can be found on our website and social media channels
ABOUT THE ROLE
Our Head of Training and Impact is a vital and high-profile role within the organisation, responsible for overseeing the implementation of all training projects at The Clink Charity across our portfolio, both in prisons and out in the community, evaluating the outcomes and impact of our work for our beneficiaries.
This is a broad and varied role allowing the incumbent to work across catering, hospitality and horticulture training projects, delivering nationally accredited and high calibre City & Guilds qualifications to vulnerable learners.
Having oversight of the projects, and working closely with our team of expert project leads in our restaurant, bakery, gardens and in our youth café of South London, this role offers the opportunity to develop exceptional training programs, rigorous quality assurance processes, and reflective practice in evaluation work.
As we scale our youth projects to a second site in Guildford, this role also comes with the wonderful opportunity of mobilising a brand new project to meet the needs of a NEET community of 16–25 year olds in a café based at Guildford County Court.
The Head of Training and Skills will onboard referral partners, design the delivery program and impact framework, and work alongside a skilled support team to ensure the success of the site, with a view to opening more of these projects in 2027.
If you are committed to the mission of The Clink Charity to reduce reoffending by changing attitudes, transforming lives and creating second chances, and you have great experience and passion for using education, skills and training to be the tool to generate this rehabilitation, we want to hear from you.
A LITTLE ABOUT YOU
You could be a great fit for our Head of Training and Impact role if you bring a strong background in hospitality and a passion for developing others. Perhaps you’ve led hospitality training in a college or cookery school, delivered City & Guilds qualifications within an FE setting, or built your career as a Chef or hospitality professional in a busy restaurant, hotel or catering environment.
You may have combined industry experience with teaching, or progressed from the kitchen into education and leadership. We welcome applications from a wide range of professionals across the hospitality and training spectrum who are ready to use their expertise to drive quality training, inspire our learners and shape meaningful outcomes.
KEY RESPONSIBILITIES
Leadership and line management
- Work with the CEO, ELT and Board to achieve The Clink’s mission, vision and strategic objectives.
- Lead the design and implementation of a skills and training strategy which delivers the agreed vision and goals, and to communicate its effectiveness to project leads via KPIs, targets, and regular briefings.
- Lead the design and implementation of effective and robust systems and processes for the operational delivery of training programmes in achieving required delivery outputs.
- Lead on the embedding and implementation of an effective Quality Assurance programme for all project delivery across the Charity.
- Provide line management support for the programme leads in the Restaurant, Bakery, Gardens and Café, providing wider leadership to the staff team on all matters connected to delivering training and measuring the outcomes and impact of our work.
- Line manage the Data and Compliance Manager and support him with preparation of data driven insights informing strategic decisions.
- Conduct 1:1s with your direct reports, manage appraisals and oversee performance management processes.
- Ensure the learning and development needs of all delivery staff are met.
Project delivery
- Oversee all project delivery work at The Clink Charity, ensuring consistent, quality delivery and effective monitoring, evaluation and reporting of all projects.
- Manage the recruitment, training and development of our training staff continuously reflecting on improvements to the roles that can more effectively achieve project outcomes.
- Own the design and implementation of our work based on insight and learnings, lead on reviewing existing services and assessing new services or approaches.
- Make operational delivery decisions to ensure quality projects and provision – oversight of logistics, staffing, and resource management.
- Provide cover and support for staff delivering projects across our portfolio as/when needed.
- Ensure the CPD needs of staff delivering projects are met – including tracking completion of IHASCO courses for mandatory training.
Qualifications, assessing and verification
- Act as the lead link to City & Guilds for the delivery of the charity’s training courses across all projects ensuring that the content of the training programmes enables learners to achieve their qualifications and meet the high standards of City & Guilds NVQs.
- Work with the project leads on preparing portfolios for hospitality, catering and horticulture projects ready for assessment and verification.
- Oversee all verification of these courses. Act as one of a team of IQA’s for The Clink Charity and facilitate the EQA (External Qualification Assessor) visits, and HMPPS/HMI inspections across all sites.
- Host standardisation meetings with colleagues to build a collaborative training culture.
- Regularly monitor qualification outcomes against targets.
Monitoring, evaluation and insight
- Work with the project team in prisons and in the community to develop measurement and evaluation processes to assess the impact and outcomes of The Clink’s training programme, inform future decisions about programme development, and enable robust reporting to stakeholders.
- Attend quarterly reporting meetings with the MoJ to share the outcomes of our projects, preparing reports for those meetings and working with colleagues at New Futures Network who monitor our work for the MoJ.
- Regularly review impact methodology and implementation to ensure The Clink’s impact is measured and demonstrated in the most effective way, showing the full impact of our programmes.
- Develop efficiencies in collecting and analysing data.
- Be impact-driven and use data and results to ensure the planning and delivery of high-quality programme to drive continuous improvement.
Safeguarding
- Champion safeguarding in all the work that you deliver in and out of prisons, ensuring processes are adhered to and a culture of safeguarding is sustained throughout the organisation.
- Act as a DDSL – Deputy Designated Safeguarding Lead.
- Approve updates to related policies and procedures annually.
- Ensure all staff working in our projects are appropriately trained in safeguarding practice at The Clink Charity.
New business, income generation and programme development
- Lead on strategic planning for delivery and programme development across all sites, seeking opportunities to grow/scale our impact by exploring new opportunities with our partners.
- Build and develop relationships with all relevant stakeholders, including MoJ and HMPPS colleagues, referral agencies for our community work, and strategic funding partners to increase our reach and deepen our impact on beneficiaries.
- Build and develop The Clink’s network of potential delivery partners including HMPPS, DWP, DfE, local authority, social care, schools, and other third sector organisations who work with us in supporting our beneficiaries.
- Provide expert content surrounding programme delivery and development for funding bids and proposals.
- Support the work of the CEO and Grants Manager in raising funds for the charity, including through attending pitches and meetings with current and prospective funders.
Finance
- With the support of the Director of Finance and Resources, prepare and oversee budgets for project delivery and track spending against forecasts ensuring good fiscal management of projects.
General Duties
- Report on delivery to the Board of Trustees, prepare papers for and attend subcommittee and full board meetings every quarter as requested.
- Carry out other duties as required by The Clink Charity.
- Act in a manner that is in keeping with The Clink’s values and promote inclusive practices.
PERSON SPECIFICATION – DESIRABLE EXPERIENCE
- Experience of leading projects and training and developing a team made up of staff members of differing levels of seniority.
- Experience of working in: social justice, education, youth work, or criminal justice projects, or having worked in hospitality or horticulture before, or having lived experience that reflects the lives of the beneficiaries that we serve.
- Have an IQA qualification or be willing to complete the course to become accredited.
- A track record of excellent project management skills (accuracy, attention to detail, scheduling, problem solving and monitoring) at a national level and have a strong working knowledge of GDPR.
- Excellent interpersonal skills and experience of building relationships with various stakeholders at a senior level.
- Experience of contributing to the development of overall strategy as part of a senior management team, and ability to translate this into operational strategy and plans that help deliver the organisation’s vision and mission.
- Knowledge of implementing quality assurance systems and the ability to objectively assess the performance of partners and colleagues against an agreed competency matrix.
- Knowledge of report writing and extrapolating data to inform decisions.
- An understanding of the catering, hospitality or horticulture courses (NVQs) provided by City & Guilds.
- Proven experience and working knowledge of safeguarding principles and practices and investigation / reporting protocols.
- Proficient IT skills, including use of Microsoft Office programmes.
- Can work flexible hours when necessary and is willing to travel between our South East projects.
PERSONAL ATTRIBUTES
- Demonstrable belief in The Clink’s mission and passion for our work.
- High levels of self-awareness, humility and flexibility, as well as an open and collaborative leadership style.
- Personal integrity, kindness, warmth and sound judgement.
- Good communicator: orally and in writing.
- Proactive, adaptable and can use initiative and find solutions to problems.
- Positive, entrepreneurial, energising and adopts a “can do” mentality.
- Values driven and promotes inclusion, diversity, equity and accessibility (IDEA).
REPORTING LINES AND MANAGEMENT EXPECTATIONS
You will report to our CEO and to the MD of Clink Events. You will line manage and support members of the delivery team across projects.
GENERAL CLINK CHARITY INFORMATION
All staff are expected to comply with all current legislation, comply with prison operational policies, comply with The Clink Staff Handbook and undertake such other duties within the scope of the post as may be requested by your manager.
Special requirements include passing the prison security vetting process to be able to draw keys and holding a valid driving licence.
Benefits include 28 days holiday plus bank holidays, a company pension scheme, and free meals on duty when based in a restaurant or visiting for business.
HOW TO APPLY
If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4).
In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.
Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Friday 3rd April .
We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.
If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.
Appointment process
Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.
Interview
If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.
Interview outcome
If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.
References
If you are successful in your application, you are asked to provide us with the details of two referees. We only contact referees with your permission after an offer of employment has been made.
All offers of employment are conditional upon the receipt of references that are satisfactory to The Clink Charity, verification of right to work in the UK and where applicable, verification of qualifications and Disclosure and Barring Service (where required).
Personal information
The personal information that you have supplied will only be used for recruitment and selection purposes. You should refer to the Privacy Notice on our website, which sets out how The Clink Charity will deal with the personal and sensitive data you have provided in your application form and supporting information.
EDIA
We welcome all applicants and are keen to enhance our team to reflect the diversity of the UK and the communities we serve. We would like to encourage applications from disabled people, those from LGBTQIA+ and Black, Asian and Minority Ethnic backgrounds and those experiencing other forms of marginalisation, as they are underrepresented at this level. In addition, as this role works directly with people in prison and those at risk of offending, those with lived experience are encouraged to apply.
Accessible recruitment
The Clink Charity is committed to making our recruitment process and workplace accessible to all. If you are an applicant with a disability and/or have any specific needs or adjustments that you would like us to consider, at application, interview, or appointment stage, please make us aware in your application.
Salary: £28,337 to £31,485 per year, plus £3,366 London weighting
Working pattern: Hybrid. Minimum one day a week in the London office, plus London-based event delivery
Create purposeful events that help supporters understand the impact of their contribution. This role is part of a team that designs thoughtful, inspiring experiences for high value donors. Your work will help deepen relationships and strengthen long term support for a mission that protects children.
About the role
You will deliver a portfolio of engagement events across the year. These include stewardship dinners, CEO lunches, awards, and thought leadership sessions. The focus is on connection, insight and supporter experience.
What you will do
- Plan and deliver high quality stewardship and engagement events
- Coordinate logistics, suppliers, senior volunteers and internal teams
- Manage event budgets and monitor expenditure
- Evaluate events and suggest improvements
- Build strong relationships across teams and with key supporters
- Keep records accurate and up to date in relevant systems
- Significant experience in planning and delivering events
- Strong organisational skills and the ability to manage multiple priorities
- Creativity and confidence in shaping event content
- Ability to analyse information and communicate clearly
- Strong relationship building skills
- Ability to manage budgets
- Proficiency with CRM systems and standard software packages
- A flexible approach to working and attending London-based events
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About us
The King’s community is united by a commitment to serve society through academic excellence. King’s Strategy 2030 sets out our bold vision for the future, building on our strengths while responding to a rapidly changing world. The strategy focuses on delivering student success in and beyond the University; investing in research and education excellence that addresses global, national and local priorities; fostering innovation and entrepreneurship; and securing sustainable finances for a secure future. Through these priorities, and supported by a culture that values our people, services, campuses, partnerships and alumni, we will strengthen our impact and enable every student and member of our community to contribute meaningfully to society.
Within the Social Mobility & Widening Participation Department we believe all young people should be able to have high expectations for their future. This means equal access to education and career opportunities. We run programmes that aim to empower young people from under-represented backgrounds to access and succeed at university.
We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so.
About the role
The Research and Evaluation Manager will work to position King’s College London as a sector leader on conducting institutional evaluation and research to understand how we can support students from underrepresented groups to access university and succeed at university. Our team aims to generate causal evidence, either through Randomised Controlled Trials or Quasi-experimental designs.
This is an exciting opportunity for candidates looking to work in research and evaluation in an applied context, and who wish to utilise their skills and expertise in quantitative and qualitative methods. This is an opportunity to grow your skills in generating and applying evidence to practice.
We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role as well as candidates from non-traditional backgrounds.
Key responsibilities
· Supervise and lead on a range of research & evaluation activities, including synthesis of secondary research; conducting qualitative, quantitative and/or survey designs; developing and delivering randomised controlled trials (and other experimental trials as appropriate),
· Convey research findings, including complex quantitative information, in a clear and actionable way
· Develop and maintain expertise in behavioural research and evaluation methodologies
· Work with academics and practitioners to test and trial new approaches to widening participation and student success
· Line manage the Senior Research and Evaluation Adviser or Senior Data Officer
The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.
This post will be offered on a fixed term basis.
This is a full-time post, but we welcome applications from candidates seeking a flexible work pattern within our necessary service operating hours of 10am-4pm.
Working Pattern
· This is a full-time (35 hours per week) post, and you will be offered an indefinite contract. The role works with a hybrid working pattern. While some on-site presence will be required for team collaboration, events, and programme activities, there is potential for a substantial proportion of working hours to be undertaken remotely.
About you
To be successful in this role, we are looking for candidates to have the following skills and experience
Essential criteria
· Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in any research or evaluation job. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training
· Ability to consider and select appropriate research designs and methodologies, using qualitative and quantitative methods including surveying, interviewing and running focus groups.
· Experience establishing causal inference in research when evaluating projects or interventions with experimental methods (e.g. quasi-experimental methods, randomised controlled trials).
· Experience in designing and running multiple social research and evaluation projects, managing competing demands and timescales and delivering to milestones.
· Confident in conducting data analysis including handling large data sets and statistical testing using relevant software (such as Power BI, R, Stata, or SPSS) and presenting findings in various formats.
· Confident and clear written and verbal communication, including report-writing, data visualisation and presentation skills.
· Ability to give a team clear direction and guide it to the successful completion of a task.
· Ability to identify and manage the objectives, performance, and development needs of others.
Desirable criteria
· Postgraduate degree or qualification in research methods, statistics, analytics or a related field and/or relevant experience.
· Experience using behavioural insights in a research or policy context to positively influence behaviour
· Understanding of the widening participation agenda and/or the role of higher education in social mobility
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.
We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.
As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.
Closing date: 1 April 2026.
Interviews are due to be held on 9 - 10 April 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We are delighted to be recruiting for a Digital Marketing Manager to attract new UK supporters and generate income for Mary’s Meals’ school meals programme through effective and inspiring marketing across digital channels.
This role primarily raises income (but also awareness) through performance marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus is on managing digital channels including Google & Bing Paid Search and Shopping, Google Grant, Meta, Display, YouTube, SEO and identifying emerging channels. Ensuring digital marketing complements other marketing activities as part of an integrated team approach is key.
Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice.
The Digital Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement.
Key responsibilities
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Ensure Mary’s Meals’ mission remains central to all Acquisition Marketing work.
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Work in ways which embody the team’s culture of empowerment, innovation and collaboration ensuring that Mary’s Meals’ values remain central.
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Direct line management of officers and volunteers as required.
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Manage agencies and freelancers as required.
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Ensure activities follow fundraising and data regulations, and marketing best practice.
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Contribute to the creation of fundraising and awareness raising campaigns that build support for our vision including being part of cross-organisation project groups.
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Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value.
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Maximise value from the Google Ad Grant, ensuring full utilisation within grant constraints while delivering measurable results.
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Build performance-driven channel plans across Paid Search, Shopping, Meta, Display, Video, and SEO, aligned to acquisition and revenue targets.
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Identify new growth channels for Mary’s Meals.
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Set up, manage, and continuously optimise Paid Search and Shopping campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
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Set up, manage, and continuously optimise Meta Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
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Deliver Display and YouTube campaigns via Google Ads, managing targeting, placements, and creative testing.
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Monitor and optimise campaign structures, keyword performance, bidding strategies, and audience targeting to maximise revenue.
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Lead the delivery of technical and content SEO initiatives to improve rankings and organic traffic.
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Work with the Creative Communications team on agreed content and copywriting requirements for acquisition marketing activities.
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Track and report on key income metrics using GA4, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates.
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Set and report on KPI’s such as CPA, ROAS, CTR, conversion rate, and impression share.
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Analyse data to identify trends, optimise campaigns, and deliver insights to inform wider marketing activity.
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Test and refine messaging, ad formats, and landing pages through A/B and multivariate testing.
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Contribute to oversight and performance of organic social media channels alongside the Supporter Marketing Manager, Supporter Experience Manager and Creative Communications Manager.
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Work with designers and content creators to brief, review, and optimise assets (copy, creative, landing pages).
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Collaborate with the Marketing, and wider Mary’s Meals teams to ensure campaigns support broader objectives.
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Champion best practices in performance marketing across the organisation.
To apply for the role of Digital Marketing Manager based at Mary’s Meals UK, please follow instructions on the Charity Job website.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Applications for this role will close on Friday, 27 March.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any special requirements or adjustments before an interview, please let us know.
Director of Finance & Operations
- Hours: 37.5 hours per week
- Location: Oxford
- Salary: £85,000 per annum
- Closing date: 26th March 2026 at 12 noon
Join Helen & Douglas House as our next Director of Finance & Operations
Help to shape the future of the world’s first children’s hospice and make a profound difference to the lives of local families.
Helen & Douglas House has been supporting children living with life‑limiting conditions and their families for more than 40 years. We are a place of compassion, expertise and unwavering commitment — and now, we are searching for an exceptional Director of Finance & Operations to help ensure we build upon our unique legacy of innovative and impactful care and support.
A role with purpose. A role with impact.
As a key member of our Executive Team and working closely with our CEO and Board of Trustees, you will be at the heart of strategic decision making — ensuring our resources, systems and operations are effective, efficient, and aligned with the needs of the children and families we serve. This is an opportunity to influence the long-term sustainability of a truly special organisation at an important and exciting time for the hospice sector.
What you’ll lead
In this role, you will provide strategic leadership across Finance, Estates & Operations, Information Systems, Data & Governance, Risk, Health & Safety and our Project Management Office.
- Providing insightful financial leadership to help shape our strategic plans.
- Oversee the annual corporate planning and budget cycle.
- Ensure strong governance, regulatory compliance and effective risk management.
- Lead our Estates & Facilities strategy, ensuring our buildings and environments remain safe, high quality and fit for purpose.
- Guide the development of an effective organisational information systems strategy.
- Support and empower a talented cohort of Heads of Department — fostering a culture of collaboration, accountability and excellence.
- Act as a trusted ambassador to regulators, partners, advisors and donors.
Who we’re looking for
You will be:
- A qualified accountant (ACA, ACCA, CIMA or CIPFA).
- A strategic and inspirational leader with experience overseeing diverse operational functions.
- Skilled at navigating complexity, shaping strategy and driving organisational performance.
- An exceptional communicator, able to build trust and confidence with stakeholders at every level.
- Passionate about making a meaningful difference through high quality, sustainable charitable services.
Experience in the non‑profit or healthcare sector is welcome but not essential — what matters most is your leadership, values and ability to deliver impact.
Why join us?
At Helen & Douglas House, every decision you make directly supports children and families facing life-limiting conditions. You will join a committed, values driven Executive Team and help to lead an organisation with a powerful mission and deep community roots. If you’re motivated by our purpose and ready to bring your expertise to an organisation where your leadership will truly matter, we would love to hear from you.
Apply today and help us secure an impactful and sustainable future for Helen & Douglas House and the families we serve.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
The client requests no contact from agencies or media sales.
Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. Movement Operations Units in various IOM Country Offices, coordinated under the Resettlement and Movement Management (RMM) Division in the Department of Mobility Pathways and Inclusion at IOM’s Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization's programmes.
Under the direct supervision of Head of Programmes, and working in close coordination with the National Resettlement and Complementary Pathways Officer, the Senior Project Associate (RMM Monitoring and Compliance) will support monitoring the effectiveness of UK Resettlement and Complementary Pathways Programmes and contribute to compliance with relevant programmatic and organizational frameworks.
For more details about the role and how to apply, please visit our career page: https://unitedkingdom.iom.int/careers
Community Zakat Development Manager (UK Islamic Charity)
Location / Salary / Contract
UK-wide (home-based) | £30,000 - £35,000 | Fixed term (24 months, with a view to permanent) | Travel required across the UK.
The Opportunity
Civitas Charity recruitment is delighted to be working with UK-wide Muslim charity expanding a localised Zakat distribution model nationwide. In this role, you will build and support a network of Community Zakat Partners, primarily masjids and faith-based community centres/groups, ensuring each partnership is values-led, compliant and effective.
Key Responsibilities
Identify, engage and support prospective Community Zakat Partners, with a focus on masjids and faith-based community organisations.
Lead partner onboarding, agreements and due diligence, working closely with Quality Assurance and Finance colleagues.
Act as the primary point of contact for partners, providing guidance, problem-solving support and clear, timely communication.
Maintain oversight of partnership performance, compliance and risk, coordinating reviews, monitoring and any required audits.
Oversee partner reporting to capture outcomes, data and case studies, contributing to internal learning and impact reporting.
Line manage the Community Zakat Grants Officer, setting objectives and supporting development across the network.
The Candidate
Minimum three years’ experience in partnership or stakeholder management, ideally within the charity, community or public sector.
Proven ability to manage agreements and deliver against objectives, with strong governance, compliance and reporting discipline.
Excellent relationship-building, communication and negotiation skills; confident engaging senior volunteers and faith leaders.
Experience supervising or line managing staff, with a collaborative and accountable approach.
Desirable: experience working with Muslim communities and an understanding of Zakat in a UK context.
Applicants can be based anywhere in England; a full UK driving licence and willingness to travel nationally (car driver) are essential.
How to Apply
If you are keen, please apply directly or contact Syed at Civitas for further info. Deadline is the 20th March 2026. Interviews expected: week commencing 2 April 2026. A DBS application will be required for the successful candidate.
The Salvation Army – Assistant Head of Legacy and In Memory Fundraising
Location: Hybrid working, 2 days in office, London SE5.
Salary: £53.952 – £57,055 per annum.
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, is seeking an Assistant Head of Legacy and in Memory Fundraising to increase the number of In Memory donors and legacy supporters who will leave a future gift to the charity in their Wills.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres, they make a powerful difference to people across the UK who might otherwise be excluded.
The Assistant Head of Legacy and In Memory Fundraising is a senior role in the Legacy and In Memory Fundraising team, working alongside the Head of Legacy and In Memory Fundraising to drive activities after a significant and sustained investment in this area by the organisation.
The role will lead on the delivery of a multi-channel legacy marketing programme and championing legacy giving across the organisation. The post-holder will be responsible for establishing a year on year 10% increase in the number of legacy enquirers, considerers, intenders and pledgers to the charity, as well as establishing a new in memory fundraising programme that will increase annual income.
The successful candidate will have extensive expertise in all aspects of legacy and in memory fundraising and of project managing multiple campaigns across a range of channels, achieving and improving target revenues. You will have a track record in successful strategic planning, management and implementation of strategy and be a highly organised project manager able to work across simultaneous complex projects.
Your excellent leadership and people manager skills working and building high performing teams will be combined with strong financial management and analytical abilities. You will also be skilled in creative development and be an excellent communicator, able to influence at a senior level and to develop strong, successful, collaborative and influential working relationships. Finally, you must be able to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 30th March, 9am
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Crisis is the national charity for people experiencing homelessness, working side by side with thousands of people each year as they find ways out of homelessness. All of us need a decent home – to be healthy and to thrive. Currently though, this basic human need isn’t being met for so many people across the UK.
At Crisis, we have an incredible and committed workforce of more than 600 employees across England, Scotland and Wales, as well as c5,000 inspiring volunteers who are central to the success of our Christmas services and the running of our shops. Without them Crisis quite simply wouldn’t exist.
This is an exciting time to be joining Crisis. Emerging from a period of change, we are in the first year of our new 10-year strategy and an even greater focus on purpose and priorities. Central to the success of this will be ensuring that Crisis is a positive, high performing and inclusive work environment that allows us to have the greatest impact for those that we support.
As a member of the wider leadership team, the Director of People & Culture will be responsible for developing a strategy that meets our aspirations for our staff and volunteers, attracting and retaining a diverse and talented workforce and creating an environment that allows everyone who works with us to feel safe and be the best that they can be. As our most senior People leader in the charity, this is a role that is highly visible at all levels and you will be required to build strong, trusted relationships across the leadership team, our Board and with our staff and volunteers.
We are looking for an authentic and inspiring leader who brings significant experience of developing and implementing people strategies, with strong knowledge of culture and organisational development. You will have a confident and informed approach to all things relating to people and culture and a proven commitment to promoting equity and inclusion in the workplace, so that everyone feels able to be their authentic and best selves. With high levels of emotional intelligence, you will also be a leader who gives space and encouragement for the team to learn on their own, while being able to spot when they need support, and also have the humility to acknowledge the things that you don’t know yourself.
We want to hear from experienced people leaders who share our vision and values, we also welcome applications from emerging leaders for whom this will be their first director role but who bring the enthusiasm and drive to succeed in it.
We are excited for someone to join us who is passionate about ending homelessness and ensuring that their team is focused on delivering excellence to ensure that we are achieving the Crisis mission. If this sounds like you then we would love to hear from you.
The client requests no contact from agencies or media sales.
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Under the direct supervision of the Finance Manager and overall guidance of the Resources Management Officer and the Chief of Mission and, in collaboration with relevant units at Headquarters and the Administrative Centres the incumbent will assist in financial duties of the Resources Management Department in IOM UK.
Responsibilities and Accountabilities
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Review and verify all types of transactions—from procurement to payment requests—to confirm proper authorization and complete supporting documentation.
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Support financial resource management by helping to monitor and control assets, reserves, funds, and supplies in alignment with IOM policies and regulations.
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Verify vendor claims to ensure accuracy and compliance with financial guidelines.
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Assist in the preparation of annual budgeting submission and revisions, including preparing estimating staff costs, and forecasting expenses such as utilities, office operations, and services.
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Extract, input, and maintain financial data across various accounting and finance systems.
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Assist in providing guidance to colleagues on accounting, budgeting, and financial matters when needed.
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Assist in payroll preparation by conducting accuracy and validity checks on monthly payroll results.
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Perform claim validations against documentation to confirm that that all purchases and services are properly authorized and received.
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Support reporting activities, including the preparation of financial, budgetary, statistical, and other operational reports.
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Provide administrative support for staff services such as travel arrangements, expense claims, and document retrieval.
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Maintain proper record‑keeping, keeping complete and compliant documentation for all posted payments and accounting files in accordance with established standards.
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Support payment process from initiation to completion in accordance with established procedures and internal controls.
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Support invoice validation and other finance operations as required.
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Perform other related duties as required.
For more details about the role and the organisation, and to apply, please visit our website: https://unitedkingdom.iom.int/careers
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Fundraising Manager
REPORTING TO: Head of Marketing & Communications
HOURS: Part-time | 3 days per week
SALARY: FTE £35,000-40,000
LOCATION: Hybrid
Job Purpose
At Waverley Abbey, we seek to extend and build the kingdom of God through encounter with Him, through education, engagement and enterprise, for the spiritual and cultural renewal of this generation and generations to come. As Fundraising Manager, you will play a vital role in supporting this mission by strengthening activities to raise finances from Trusts and Foundations, individual givers, mid–net-worth donors and partners. You help will shape compelling cases for support and build meaningful long-term relationships with funders, that grow our supporter base through proactive outreach, relationship management and strategic bid-writing. Working collaboratively with the Chief Development Officer and Head of Marketing & Communications, you will ensure our supporters and funders feel deeply connected to our work and inspired to invest in Waverley Abbey’s vision and mission.
Key Responsibilities
1. Campaign support
> Support the Senior Marketing Manager, and wider marketing department, to align fundraising campaigns and activity with the wider organisational marketing calendar.
> Support the planning, development and delivery of fundraising activities and campaigns across email, web, social media, print, events and direct mail.
> Support the marketing department as they produce high quality fundraising assets, including videos, graphics, impact stories and supporter communications.
> Support Head of Marketing in evaluating campaign performance (income, engagement, ROI), report insights and advise accordingly for continual improvement.
2. Trusts and Foundations
> Support compelling funding applications to Trusts and Foundations aligned with organisational priorities, with research, writing and submission.
> Support the development of strong relationships with grant managers and trustees through regular updates, meetings and stewardship.
> Support the preparation of excellent reports demonstrating impact and financial accountability.
> Support the maintenance of a dynamic pipeline of prospective funders, ensuring timely submissions and follow-up.
3. Individual supporter & mid-net-worth donor engagement
> Identify, cultivate and steward mid-level relationships.
> Develop personalised proposals, updates and communications.
> Organise one-to-one meetings, tailored briefings and engagement opportunities to deepen donor relationships.
> Support the Chief Development Officer and wider Exec in managing relationships with regular supporters and mid-net worth prospects.
4. Fundraising events
> Support the planning and delivery of fundraising events, including donor gatherings, cultivation events, supporter briefings and online prayer gatherings.
> Ensure events reflect brand values and the organisation’s mission, and are executed with excellence.
5. CRM, data and supporter segmentation
> Work with the CRM and data assistant to maintain accurate donor records, giving histories and communication preferences.
> Ensure all fundraising activity is tracked, measurable and informed by data-driven insights.
> Develop supporter journeys that enhance retention, reactivation and long-term relationship building.
6. Collaboration across teams
> Partner with colleagues across the organisation to gather information needed to create compelling fundraising messages.
> Support the Chief Development Officer and Head of Marketing and communications in developing the overall fundraising strategy.
7. Administration, reporting and compliance
> Support the maintenance of accurate records of deadlines, reports, donation history and grant requirements.
> Prepare timely reporting on income, pipeline forecasts, donor engagement and fundraising performance.
> Support budget planning and tracking for fundraising projections, costs and events.
> Ensure adherence to Data Protection, GDPR, Fundraising Regulator guidelines and ethical practices.
Person Specification Personal Faith
> Committed Christian in agreement with Waverley Abbey’s Statement of Faith (E)
> Committed to pray with and for the vision and ministry of Waverley Abbey (E)
Personal Circumstances > Flexibility to work between 8am and 6pm, and occasional evenings and weekends as the role requires (E)
Experience > 3–5 years experience in a fundraising role (E)
> Previous experience in a charity, ministry or educational setting (E)
> Administration experience (E)
Education, qualifications and other requirements
> Relevant university degree (D)
Knowledge
> Word/Excel/Outlook (E)
> HubSpot/CRM (D)
> ClickUp/Monday/Asana (D) Skills
> Excellent written and verbal communication (E)
> Friendly and professional approach (E)
> Ability to work as part of a team (E)
> High level of accuracy and attention to detail (E)
> Ability to work calmly under pressure, prioritise and meet deadlines (E)
> Flexibility and adaptability (E)
This role is an exciting opportunity for a passionate and skilled training developer to join our growing charity, to develop two eLearning courses that support our goals to train school chefs nationwide. This role will transform our existing flagship Chef Educator programme into a bitesize eLearning course and create a new School Food Standards course, making high-quality chef training accessible, practical and engaging for every school chef.
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.
We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.
We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
We are looking for a creative and systematic Training Development Lead to help us develop two eLearning training courses to support school chefs across the country engage with professional development.
In this role, you will lead two key training projects. First, you will take the lead on a major digital transformation, evolving our existing flagship School Chef Educator programme, which is currently a 10-week hybrid model, into a streamlined, high-quality, eLearning training course. Working closely with the Chef Educator team, you will transform the course content into a bitesize, accessible online course that will be available nationally. You will work with school chefs to feed into the design, delivery, and pilot of the course, embedding feedback loops to ensure early improvements. You will work with our evaluation team to ensure the course meets our organisation’s goals, whilst embedding impact and evaluation metrics into the back end of the course design.
Second, you will lead the creation of a brand-new eLearning course focused on School Food Standards, ensuring every school chef has the tools to meet modern nutritional and quality benchmarks. The course will be made available to all school chefs nationwide and is therefore required to be accessible and easily digestible to all types of learners. This short course will provide the bedrock to understand the School Food Standards, to ensure compliance and improvements can be made nationwide throughout school kitchens.
Training for school chefs is currently not mandatory, nor commonplace, a core mission of ours to change, therefore the online-only courses need to truly meet the requirements of trainees, with every minute of training being practical, engaging and delivering high-impact.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.
As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
Your primary objective is to create two eLearning training courses for school chefs; School Chef Educator & School Food Standards. Your day-to-day will involve:
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Audit the existing 10-week hybrid School Chef Educator programme and reimagining its delivery for a 100% digital environment.
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Design and develop the end-to-end eLearning course for the School Food Standards, ensuring it is accessible, interactive, and compliant with English regulations.
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Work with Programme Managers, Chef Trainers and the Chief Innovation Officer for content information and development of both courses.
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Lead content creation, from scripting video lessons, designing interactive quizzes and self reflective tasks, and creating downloadable resources, specifically tailored for a time poor audience.
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Develop learner journeys, ensuring it is intuitive for users who may have varying levels of literacy and digital literacy, and who may learn across desktop and mobile devices whilst on-site.
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Work closely with our stakeholders, including school chefs, to ensure all content is grounded in the practical realities of school catering.
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Test and iterate on course modules based on pilot feedback to ensure high completion rates and genuine skill acquisition.
Essential skills & experience:
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Experience in developing eLearning training courses from scratch, ideally within a Learning Management System (LMS) environment.
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Experience of successfully converting face-to-face or hybrid training into fully digital formats that maintain high levels of learner engagement.
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You are able to translate technical or complex language into clear, understandable communications.
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You have experience in developing videos for training courses.
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A strong understanding of how to optimise content for desktop and mobile viewing.
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The ability to manage multiple workstreams simultaneously.
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You have the ability to listen, understand and interpret user requirements
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You are self-motivated, audience-focused and driven.
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You have an interest and belief in our mission, to improve kids' health through improving food and food education in schools.
Desirable skills & experience:
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Experience in school catering or the UK education sector
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Experience of the charity sector, and the ability to identify where training outcomes can amplify long-term impact
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The ability to contribute to the creation of training materials or resources that add value to the membership programme.
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An understanding of the challenges and opportunities of working in school food and school catering work environments.
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 4 weeks
In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.
The deadline for applications is midday on 20th March 2026.
Shortlisted candidates will be invited to an online 30-minute interview to take place on 26th March 2026.
Successful candidates will be invited to an in-person second interview on 1st April 2026 to be held at our office in Brixton, London. The interview overall will take a maximum of one hour.
We are looking for someone who can start with immediate effect in April.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SENIOR EXECUTIVE ASSISTANT
Strategic Senior Executive Assistant role with Mission Aviation Fellowship International (MAFI), supporting the CEO and Executive Leadership Team across a global Christian mission bringing help, hope and healing to isolated communities through aviation.
Why work for MAF International?
- Strategic role supporting global Christian leaders within a supportive, faith-centred global team environment
- 22 days annual leave plus bank holidays
- 10% employer pension contribution and Life insurance (3× salary)
- Location: Hybrid – minimum one day per week in the Cranfield or Ashford office, plus international travel opportunities (around one week per month)
- Contract: Full time (37.5 hours, trust based pattern across time zones)
Mission Aviation Fellowship International is a global Christian organisation using aviation to reach people living in poverty, conflict or extreme isolation. With an 80 year history and programmes across Africa, Asia and beyond, MAFI is undergoing a major global transformation to strengthen and unify its impact.
We’re looking for a highly capable and relationship focused Senior Executive Assistant who thrives in an engaging global environment and enjoys supporting senior leaders to operate at their best. You’ll coordinate complex schedules, manage information flow, support governance processes, and build strong working relationships across different cultures and time zones.
You will:
- Coordinate the CEO’s global calendar and prepare briefings and documents
- Support Executive Leadership Team meetings and rhythms across time zones
- Manage board logistics, agendas, papers and minutes
- Oversee digital workflows through Teams/SharePoint
- Plan international itineraries, visits and events
- Build positive relationships across MAF’s global network
- Model and participate in MAF’s Christian ethos and spiritual life
This role is ideal for someone organised, confident working across cultures, calm under pressure and committed to supporting leadership within a mission driven organisation.
This role is subject to a Basic DBS check.
For further details please have a look at the candidate pack.
For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.
Key dates:
- Closing date: Wednesday 18 March 2026
- Charisma vetting interviews must be completed by: Tuesday 24 March
- 1st Interviews with MAF International: w/c 30 March 2026
- Final Interviews with MAF International: w/c 6 April 2026
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.
Trusts and Foundations (Grants) Manager
New Horizon Youth Centre
Charity People is delighted to be partnering with New Horizon Youth Centre to recruit for their next Trusts and Foundations (Grants) Manager.
The Charity
We support young people aged 16-24 who are experiencing homelessness or unsafe living situations in London. Providing a vital lifeline for thousands of young Londoners each year, we offer holistic support through our day centre, outreach work, and specialist services.
Rooted in compassion, collaboration and determination, we are driven by our mission: to give young people's potential a home. Our Strategy 2025-2030 focuses on ensuring every young person in crisis can access safety, stability and a path to independence.
We are ambitious, supportive and deeply committed to equity, diversity and inclusion. We invest in our people and work tirelessly to remove barriers for the young people and communities we serve.
The Role
As Trusts and Foundations Manager, you will play a pivotal role in securing the income that makes New Horizon's life-changing work possible. Managing a warm and well-established portfolio of five, six and seven figure trust, foundation and statutory supporters, you'll nurture meaningful, long-term partnerships that drive sustainable growth.
This is an exceptional opportunity to step into a role where:
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Over 50% of next year's income is already secured
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You'll gain hands-on experience leading on six and seven figure strategic bids
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You'll lead on innovative, compelling proposals that speak to urgent need
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Your work will directly improve the lives of young people experiencing homelessness
With line management responsibility for a Grants Officer and a strong collaborative culture across the fundraising team, this role offers both professional development and the chance to make a significant impact.
Key Responsibilities
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Manage and grow a portfolio of high-value trust, foundation and statutory funders, cultivating tailored, strategic relationships
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Lead on the development of compelling proposals, budgets and supporting documentation for major funders
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Identify and research new funding opportunities to strengthen the pipeline.
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Produce high quality reports that demonstrate impact and steward long term support
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Collaborate closely with the Head of Fundraising, wider team and fundraising consultants to maximise income
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Ensure accurate CRM and financial recordkeeping
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Contribute to team strategy, planning and income forecasting
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Line manage the Grants Officer, providing coaching, development and oversight of smaller bids
About you
We'd love to hear from you if you bring:
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Experience securing and managing five- and six-figure grants or multi-year gifts
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Strong skills in researching and soliciting new highvalue funders
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Exceptional bid writing, with the ability to turn complex information into compelling cases for support
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Experience preparing project budgets and financial information for funders
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Ability to manage multiple priorities while maintaining high standards
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Excellent relationship building skills and confidence working with senior stakeholders
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Experience in line management or supporting junior colleagues
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A commitment to equity, diversity and inclusion
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A collaborative, proactive and strategic mindset
Contract Details
Salary: £37,024-£41,600
Location: hybrid with 2-3 days/ week in the office - 68 Chalton Street, London, NW1 1JR
Hours: 35 hours per week, Monday-Friday
Contract: Permanent (subject to probation)
Benefits
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30 days' annual leave + bank holidays
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6% employer pension contribution
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Enhanced Employee Assistance Programme
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Cycle to Work scheme and staff loan policy
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Clinical supervision and reflective practice
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Generous training budget and Diversity Leadership Programme
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Staff away days and regular team building
Key dates
Closing date: 9am, Friday 20 March 2026
Interviews: 13 April 2026
How to Apply
The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to . If your profile fits what we're looking for we will be in touch with lots more details and information about next steps.
We want you to have every opportunity to demonstrate your skills, ability, and potential.
Please let us know if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the Programmes Coordinator, you will handle end-to-end mentor support across recruitment, onboarding, matching, ongoing check-ins, issue resolution, and offboarding. There are no line management responsibilities in this role; this is a delivery-focused position working closely with our existing Programmes Coordinator to ensure smooth programme operations, hit matching and completion targets, and maintain high feedback scores and our safeguarding protocol. This role will report into the Delivery Hub Director.
This role demands strong organisation to balance multiple priorities while delivering a welcoming, supportive experience for all participants. It is a hands-on, collaborative role for someone full of energy and highly accountable. You’ll thrive if you enjoy working autonomously and collaboratively, are detail-oriented, and are passionate about making a difference in young people’s lives.
Key Responsibilities:
Mentor Coordination:
✓ Serve as the main point of contact for mentor programme participants.
✓ Provide personalised support to mentors end-to-end: conducting interviews, leading onboarding/training sessions, completing DBS checks, matching mentors with mentees, running regular check-ins, organising mentor/mentee programme events, managing issues, mitigating risks, and handling offboarding and feedback.
Volunteer Coordination:
✓ Serve as the main point of contact in Volunteer Management Systems for potential mentors.
✓ Provide personalised support to potential mentor volunteers: answering messages, having 1:1 calls with volunteers, offboarding mentors from the Volunteer Management System, and managing issues.
✓ Engage the volunteer community to maintain relationships.
✓ Outreach to volunteer networks to increase the mentor sign-ups.
Feedback and Programme Health:
✓ Regularly collect and analyse feedback from participants to monitor programme health.
✓ Maintain an issues log and use insights to drive continuous improvement.
✓ Maintaining accurate records in Airtable, collecting feedback, and contributing to programme reporting to support targets.
Resource and Workshop Development:
✓ Create and enhance resources to enrich mentoring sessions.
✓ Collaborate with the current Programmes Coordinator to develop new workshops based on feedback.
Safety and Compliance:
✓ Monitor safeguarding during the programme and follow procedures to ensure a safe and secure environment for all participants and mentor volunteers. This role will be the safeguarding officer for this programme with the direct support of the Safeguarding Lead for the whole organisation.
Travel (UK-wide):
✓ You will be expected to travel to areas in the UK a minimum of once a month. All travel, accommodation and food will be covered. If this travel is not part of your working hours, you will receive your time back in the form of TOIL, which is to be taken within 1 month of receiving it. Reasons for travel: Hub (team) Day, Company-wide Day, Event, Programme Event, Co-working Manager Day, Focus Day.
Wider Event Support:
✓ All employees support the delivery of all events and programmes to ensure we directly support the overall mission of the organisation.
Programme Event Coordinator and Host:
✓ You will organise and facilitate or host programme events for mentees and mentors, both virtual and in-person.
Person Specification:
- Be an excellent communicator with a natural ability to build rapport, particularly with young people and volunteers.
- Be passionate about STEAM education, diversity, and inclusion.
- Work collaboratively with other teams and communicate effectively across the organisation.
- Be highly organised and comfortable following processes and instructions.
- Enjoy learning new tools and using technology to enhance your work.
- Be solutions-oriented and maintain a calm, positive attitude under pressure.
- Flexibility to travel and work outside of regular office hours, as needed.
- Be able to give and receive constructive feedback.
Essential Skills and Experience:
For this role, you should thrive in a cyclical, process-driven role. Our mentoring programme operates in repeating cohorts launched every 2 months, following the same proven processes for mentor coordination. This role is good for candidates who enjoy honing repeatable systems to deliver consistent high-quality outcomes with minimal variation. Experience using Google Workspace and Airtable is desirable.
Benefits:
- Competitive salary of 28,875 -29,552
- 5 weeks holiday allowance
- 4-day week (opt-in) after a successful probation period
- 8% Match Pension scheme
- Menstruation and Menopause Leave
- Wellness Package
- Family Leave
- Opportunity to make a difference in young people’s lives
All applications will be treated in the strictest confidence. Stemettes is an equal opportunity employer committed to creating an intentionally inclusive workplace. We welcome applications from all backgrounds and experiences. The job description provided is a sample and can be further customised based on specific organisational needs and requirements. Your pension will start when you have passed probation. We have a pass, fail, or extend to 6 months probation rule.
The client requests no contact from agencies or media sales.