Area managers jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cross-Channel Marketing Officer
We are looking for an enthusiastic and motivated individual to join the Communications team.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: CE393 Cross-Channel Marketing Officer
Location: Homebased, UK. However occasional travel will be required as part of this role, this may include team meetings or other work-related meetings
Hours: 35 hours per week
Salary: Circa £30,000 (inner London weighting £3,950 per annum or outer London weighting £2,457.00 per annum may be applied in accordance to where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 22 March 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 30 March 2026
The Role
Reporting to the Cross-Channel Marketing Manager, the Cross-Channel Marketing Officer will design and deliver digital communication strategies across email and SMS, helping to maximise supporter engagement, retention, loyalty and income. This role will play a vital part in building seamless supporter and customer journeys that strengthen relationships, enhance experiences, and deliver measurable results.
Key responsibilities include:
- Plan, implement, and deliver targeted email and SMS campaigns and automated journeys to maximise income, steward events, provide beneficiary support, inspire actions, and increase retention.
- Creating, editing and optimising digital communications.
- Supporting colleagues by providing training, sharing best practice, and offering expert advice.
- Ensuring digital communications are aligned across all online and offline touchpoints.
- Monitoring and reporting on campaign performance using analytics tools, providing insights and recommendations for continuous optimisation.
- Staying up to date with digital marketing practices, sector trends and competitor activity, using insights to enhance campaign effectiveness.
- Working closely with the Cross-Channel Marketing Manager and key stakeholders to ensure consistent messaging and impactful content creation.
- Continuously testing and refining journeys, content and engagement strategies to improve supporter and customer experience and increase lifetime value.
This role requires some travel for team away days. Candidates must be able to demonstrate how they can meet this requirement of the role.
About You
You will have experience of:
- Testing, optimisation, and automation to improve communications effectiveness.
- Using AI tools to enhance customer engagement, such as content generation, predictive analytics, or automation.
- Using an email platform. Desirable experience using Dot Digital.
- Using analytics tools and analysing data to inform decision-making.
- Evaluating the successes and providing recommendations of email, SMS and paid digital campaigns using Google Analytics and social media monitoring tools.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work.
You may also have experience in areas such as Communications, Direct Marketing, Digital Marketing, Marketing and Engagement, Communications and Engagement, Digital Engagement, Communications Officer, Direct Marketing Officer, Digital Marketing Officer, Marketing and Engagement Officer, Communications and Engagement Officer, Digital Engagement Officer. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Robertson Bell is delighted to be exclusively partnering with Ibstock Place School in the search for a Head of Finance. Ibstock Place is a leading independent co-educational school known for its strong academic performance, inclusive ethos, and commitment to providing an outstanding educational environment.
With significant investment in facilities and a continued focus on operational excellence, the School is seeking a commercially minded finance leader to play a key role in supporting its long-term financial sustainability and strategic ambitions.
The Head of Finance is a senior leadership position, reporting to the Bursar and working closely with Governors and budget holders across the School. You will provide strategic and operational oversight of the finance function, ensuring robust financial management, high-quality reporting, and effective governance.
Key responsibilities include:
- Lead and manage the finance team, including performance management, development, and succession planning.
- Oversee budgeting, forecasting, and financial planning processes, ensuring alignment with the School’s strategic priorities.
- Produce timely, insightful management information with clear narrative to support decision-making.
- Lead the preparation of statutory returns and annual accounts, ensuring compliance with all regulatory and reporting requirements.
- Manage the year-end process and act as the primary contact for external auditors.
- Maintain strong cash flow oversight and prepare accurate cash forecasts.
- Ensure effective financial controls, policies, and procedures are in place and continuously improved.
- Oversee the financial systems environment, ensuring it remains fit for purpose and fully utilised.
- Support and guide budget holders, promoting financial accountability across the School.
- Deputise for the Bursar on financial matters as required.
Candidate Profile
We are seeking a proactive, collaborative, and technically strong finance professional who can operate both strategically and hands-on.
Essential experience and attributes:
- A recognised professional accountancy qualification (ACA, ACCA, CIMA or equivalent).
- Proven experience in a senior finance leadership or management role.
- Strong track record of budgeting, forecasting, and financial reporting.
- Experience working with Boards, Governors, or senior stakeholders.
- Excellent understanding of financial controls, compliance, and best practice.
- Demonstrated ability to lead and develop teams effectively.
- Strong communication skills with the ability to present complex financial information clearly.
Desirable:
- Experience within education, charity, or not-for-profit environments.
Why Join Ibstock Place School?
- Opportunity to play a pivotal role in a respected and well-established independent school.
- Broad and varied remit with genuine influence across the organisation.
- Collaborative leadership team and strong organisational values.
- Chance to contribute to the continued development of facilities, services, and financial strategy.
Location & Working Pattern
The role is based on site at the School in Roehampton, South West London, with on-site presence expected to support close collaboration with stakeholders.
An exciting opportunity to play an important role in transforming the lives of young people at Jamie’s Farm.We are looking for someone to lead and deliver impactful therapeutic support, helping young people build resilience and thrive.
What is Jamie’s Farm?Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.
Known within the organisation as ‘Therapeutic Coordinator’
More about the role:This is not a formal therapy or counselling position.As Therapeutic Coordinator, you will be at the heart of our programme delivery.You will oversee the therapeutic aspects of up to four visits from schools and similar organisations per month, providing one-on-one support to young people facing significant challenges. Your expertise will guide both individual sessions and group discussions, fostering a safe space for personal growth. Collaborating with visiting staff, you will ensure each young person receives the care they need, both during and after their time on the farm.
Beyond therapeutic sessions, you will create detailed progress reports and contribute to the immersive farm experience, leading walks, evening activities, and mealtime conversations. This hands-on approach will help strengthen relationships with young people, allowing them to feel supported and empowered throughout their journey with us.
About you:We are looking for someone who brings strong lived experience and relational practice to their work with young people, using everyday interactions and shared activity as the basis for support. This is a unique opportunity to join a purpose-driven charity, working in a beautiful rural setting where your impact will be deeply felt.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £32000-£36000 p.a DOE
Hours: 37.5 Full-time
Reports to: Research Manager
Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements.
About the role:
At the Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
As Insight Officer, you’ll support the day-to-day delivery of insight and evidence across the Insight Team, helping to ensure that research outputs are timely, accessible and well used across the organisation.
What you will be doing:
Working closely with your colleagues in the Insight Team, you’ll contribute to research delivery, rapid evidence reviews and executive-style insight summaries. You’ll also support the coordination of research activity and help maintain shared evidence resources that underpin organisational learning and decision-making.
Key responsibilities will include:
· Producing clear and concise insight summaries and rapid evidence reviews to support policy, strategy and operational decision-making
· Analysing primary qualitative and quantitative research data (e.g. survey datasets, interviews and focus groups), under the guidance of Research Managers
· Accurately summarising research findings, identifying key themes and patterns, and drafting structured outputs for review
· Supporting the delivery of research projects across the Insight Team, including contributing to research tools, data collection and reporting
· Acting as a first point of contact for routine research queries and supporting the quality assurance of small-scale research activity
· Supporting the coordination and organisation of research activity across the Insight team, including maintaining process maps and research pipeline summaries, tracking outputs and maintaining documentation.
· Supporting research delivery across a portfolio of projects, including potential to support small to medium sized ad hoc research commissions
· Contributing to the development and upkeep of reference and evidence summaries
· Representing the Insight Team in cross-organisational working groups or projects where insight input is required
· Supporting good research practice by helping ensure outputs meet agreed quality, accessibility and ethical standards
This role offers a strong foundation in applied research and insight, with exposure across multiple projects and policy areas.
Your experience:
You are organised, curious and motivated by evidence. You enjoy working with data, both qualitative and quantitative and take pride in presenting findings clearly and accurately. You enjoy making sense of information and helping others use insight well, and you are also comfortable working across multiple priorities with support from more senior colleagues. You are detail-oriented without losing sight of the bigger picture, and you take pride in producing clear, reliable outputs.
You are likely to thrive in this role if you:
- Enjoy synthesising information into clear, structured summaries
- Are confident analysing both qualitative and quantitative data
- Are proactive and comfortable juggling different tasks and deadlines
- Communicate clearly in writing and are keen to build confidence presenting insight
- Work collaboratively and enjoy contributing to shared outputs
- Are interested in building a career in research, insight and/or policy
Requirements
We’re open to candidates from a range of backgrounds, including those early in their insight or research career who are keen to develop their skills.
Must haves:
- Experience working collaboratively with others to deliver shared outputs
- Experience supporting research, insight or analysis work in a professional, academic or applied setting
- Experience working with quantitative datasets using standard analysis tools (e.g. Excel or similar)
- Experience analysing qualitative and/or quantitative primary data (e.g. from survey datasets, interviews, focus groups)
- Experience identifying themes and patterns in qualitative data
- Ability to interpret findings accurately and translate them into clear written insight
- Experience producing concise, executive-style insight summaries distilling complex findings into key messages
- Understanding of basic research methods and principles, including sampling, bias and data quality
- Good organisational skills and attention to detail
- Confidence using standard office software to produce reports and manage information
Nice to haves:
- Experience producing rapid evidence reviews
- Experience supporting small research projects or ad hoc commissions
- Experience in disability, transport, social policy or public service research
- Experience organising or maintaining shared knowledge or reference resources
- Familiarity with qualitative analysis software (e.g. MAXQDA, NVivo or similar)
- Experience using statistical or survey tools (e.g. SPSS, R, Power BI, or equivalent)
- Experience creating simple and effective data visualisations to support insight summaries. This may include familiarity with Canva, Adobe, or other equivalent software packages.
Benefits
Who are we?
We are building a future where all disabled people have the transport options to make the journeys they choose.
We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
Why choose us?
We want working for the Motability Foundation to be the best career move you’ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries.
We value everyone’s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving.
We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff.
We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum.
A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include:
- 26 days annual leave, plus the option to buy/ sell up to five days.
- One wellbeing day for extra flexibility.
- Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%.
- Life Assurance of four times your salary.
- Private healthcare through BUPA for you and your family, along with a Medicash Health Plan.
- Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions.
- Enhanced Parental Leave, including Adoption Pay.
- Free parking, EV charge points and a minibus service to/from the town centre and train station.
- Fresh fruit, breakfast snacks, and a Dress for Your Day dress code.
- Learning and development opportunities to help you grow.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities.
As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you.
To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Black Thrive is looking for a Project Officer to support community-led change as we improve Black LGBTQ+ mental health and wellbeing across the Black Thrive localities through our programme Black Queer & Thriving.
Black Thrive Global evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016 to address the inequalities that negatively impact the mental health and wellbeing of Black people in Lambeth. Black people’s cumulative exposure to negative experiences and poor outcomes are not unique to Lambeth and Black Thrive Global was founded in 2020 to address the detrimental outcomes for Black people of African and Caribbean descent wherever they may be located.
We're looking for someone who is confident in supporting the design and delivery of community-led research projects, supporting community engagement activities and providing administrative support to the programme. An understanding of health inequities, systemic racism and the experiences of Black LGBTQ+ communities is essential.
This role will focus on co-production, community engagement and participatory research. It is a great opportunity to contribute to meaningful community research while gaining experience in influencing health systems and supporting strategic partnerships. If this sounds like you, we would welcome your application.
Please apply with both your CV and a Cover Letter.
Please ensure that your cover letter demonstrates your alignment with the Person Specification, is no more that 750 words and answers the following questions:
- Why do you want to work on Black LGBTQ+ mental health and wellbeing and how does your experience connect to this work?
- Please describe a project or research activity you have supported or delivered. What was your role, how did you organise your work and what was the outcome?
- How would you translate insights from a community focus group into recommendations that could influence statutory partners such as local authorities or NHS organisations?
- This role requires meeting deadlines, safeguarding requirements and data protection standards whilst working empathetically with community members and a Black LGBTQ+ Community Board. Please describe the practical systems or tools you use to manage your workload and responsibilities.
Applicants must have the right to work in the UK at the time of application.
Ideally, the successful candidate will start in May 2026, however, we will consider candidates with longer notice periods.
Interviews will take place in two stages:
-
Stage One Interviews: 14th April 2026 (Daytime)
-
Stage Two Interviews: 20th-21st April 2026 (Evening)
Please ensure you are available on the dates listed above.
Interviews will take place in-person in Lambeth.
If you require any reasonable adjustments at any stage of the recruitment process, please let us know in advance and we will do our best to accommodate your needs.
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Symphony Collective
Symphony Collective exists to build platforms and create spaces that help young people find and thrive in their purpose, using Arts, Education and Advocacy as tools.
What began as a vision has grown into a thriving ecosystem including music education, academic support programmes, wellbeing and social justice initiatives, live events, podcasts, short films and community convenings. As our work expands, so does the need for strong delivery and operational leadership.
The Role
We are seeking an experienced Head of Programmes to co-lead Symphony Collective alongside the Founder & CEO.
This is a senior, hands-on leadership role for an operational and delivery partner who will:
- Develop and implement our cross-pillar delivery strategy
- Embed strong operational systems across all programmes
- Oversee delivery staff, freelancers and contractors
- Ensure safeguarding, compliance and quality assurance standards are consistently met
- Translate vision into structured, scalable execution
While the CEO focuses on vision, partnerships, fundraising and storytelling, you will ensure that Symphony’s programmes run with clarity, discipline and operational excellence.
This role combines programme leadership with embedded operational oversight — it is as much about systems and structure as it is about delivery.
Key Responsibilities
Programme Strategy & Delivery
- Develop and implement Symphony’s cross-pillar programme strategy
- Oversee delivery across Arts, Academics and Advocacy
- Translate organisational vision into clear plans, timelines and execution
- Ensure quality assurance metrics and impact frameworks are embedded
Operations & Systems
- Design and implement operational systems and workflows across programmes
- Improve internal coordination, reporting and accountability
- Embed automation, tools and processes that support scale and efficiency
- Oversee safeguarding protocols and compliance processes
People Leadership
- Line manage programme leads, freelancers and volunteers
- Build an inclusive, high-performing delivery culture
- Support recruitment, onboarding and performance development
Governance & Risk
- Maintain operational integrity and risk awareness
- Ensure safeguarding standards are embedded across all delivery
- Support trustee reporting in relation to programme performance and compliance
Symphony Studios
- Oversee the day-to-day programme delivery within Symphony Studios
- Ensure the space functions effectively as a hub for education, creativity and community life
- Align studio operations with wider programme growth
Programme Areas
Arts — music school (choirs, live instrument tuition, production), podcasts, short films and live events
Academics — exam support (GCSE extra tuition), mentoring, soft skills and wider learning programmes
Advocacy — wellbeing and health campaigns, social justice convenings and community work (including our flagship event, TRIBE: Festival of Hope)
About You
You may come from the charity, social enterprise, education, arts or community sector and will bring:
- Senior programme or operational leadership experience
- Strong organisational and people management capability
- Experience building systems and structures in growing organisations
- A collaborative, values-driven leadership style
- Deep alignment with Symphony Collective’s mission and communities
Above all, we are looking for someone who wants to build something brave and meaningful, and who understands what it takes to expand opportunity, support social mobility and create inclusive spaces where young people from marginalised communities can belong, grow and imagine a bigger future.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Intervention Officer to play a pivotal role in our Criminal Justice Approved Premises service in Streatham
Sounds great, what will I be doing?
The role involves supporting residents in an Approved Premises by modelling positive behaviour, fostering respect, and maintaining a safe, healthy, and structured environment. A key aspect is acting as a keyworker, coordinating each resident's stay, delivering intensive casework, and addressing risk and support needs through regular sessions and daily engagement. The postholder also contributes to sentence plans in collaboration with probation, police, and external agencies, while encouraging compliance with rules such as drug and alcohol testing or curfews. Alongside direct support, responsibilities include facilitating purposeful activities, preparing meals with residents, and ensuring the premises' health, safety, and security through observation, inspections, and effective communication.
Administrative responsibilities are central to the role, requiring accurate and timely record-keeping, information sharing, and adherence to confidentiality. The position also demands flexibility and initiative to manage emerging tasks while working closely with colleagues and management to maintain a psychologically informed environment that meets accreditation standards. The postholder must follow the Ministry of Justice and probation service protocols while aligning with Hestia's policies and values, consistently applying The Hestia Approach to create a positive, enabling culture within the service.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
This role requires significant experience working with vulnerable adults, preferably those with backgrounds in the criminal justice system, alongside a strong understanding of safeguarding and risk management. The postholder must have practical experience delivering direct keywork, supporting individuals with histories of offending behaviour through meaningful interventions that encourage positive change. A solid grasp of the causes and consequences of offending, combined with the ability to empower residents to make informed choices and move toward desistance, is essential. Equally important is the capacity to engage effectively, communicate clearly, and apply professional authority while maintaining positive and pro-social relationships.
The position also demands resilience and adaptability in working with individuals affected by trauma, often displaying challenging emotions and behaviours. Strong teamwork skills are essential, with a willingness to contribute to both structured interventions and practical household tasks, setting a positive example for residents. High standards of literacy, numeracy, and record-keeping are required to ensure accurate documentation and professional communication. Finally, the role calls for optimism, decisiveness, and the ability to learn quickly, qualities that support residents' rehabilitation and reinforce the belief in their capacity for lasting change.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking a confident, organised, and relationship-driven Team Leader to lead our Witness Service outreach team working in the community. You will play a pivotal role in ensuring that vulnerable intimidated witnesses receive high-quality, timely, and compassionate support at every stage of the justice process. We are looking for someone who brings strong people-management experience, exceptional communication skills, and a commitment to building a supportive and high-performing team. You'll lead Deputy Team Leaders and volunteers, oversee daily case allocations, manage service delivery within the community, strengthen partnerships, and ensure our Witness Service meets contractual and quality standards.
This role is full-time working 37.5 hours per week covering South Yorkshire.
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Team Leader - Witness Service (outreach in the community), you will:
- Lead the delivery of the Witness Service within the community, ensuring a high-quality, safe, and consistent service for all witnesses.
- Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing.
- Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
- Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
- Manage rotas, resource planning, and service coverage across the area.
- Promote excellent communication across teams, facilitating team meetings and sharing learning.
- Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
- Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
- Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have:
- A strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience delivering services in demanding environments with a focus on customer experience and service excellence.
- Experience providing guidance, support, or crisis management to staff or service users.
- Strong communication, negotiation, and advisory skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Experience gathering, analysing, and reporting information from multiple sources.
- Sound IT skills, including the use of Microsoft Office and case management systems.
- Commitment to safeguarding, equality, diversity, and inclusive practice.
Additional Information
- This role involves exposure to emotionally demanding situations and requires resilience and emotional maturity.
- Travel across the court cluster and wider area is required.
- Occasional evening or weekend work may be necessary to meet service needs.
- An enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Senior Marketing Executive
Location: Lancing, West Sussex, BN15 8UW with Hybrid option following probation
Contract Type: Permanent
Hours: 35 hours per week
Salary: £37,800.00 per annum, Band F, Level 3
About the Role
Our Senior Marketing Executive will be expected to engage with all areas of Unity & TSA’s activities and will be expected to attend meetings with peers across the association. The role will contribute ideas and co-lead the marketing strategy to support Unity’s growth.
The Senior Marketing Executive will take responsibility for leading the delivery and implementation of Unity's marketing strategy, supporting the company’s business plans for the next 3-5 years.
Collaborative working is essential, with partners, clients and internal teams to enhance Unity’s brand positioning, marketing effectiveness and client engagement for Unity products and services, and market positioni
Key Responsibilities
- Deliver lead generation campaigns to achieve company financial goals
- Create & execute marketing plans including marketing campaigns that align with strategic objectives.
- Brand-building initiatives including communications to prospective clients and existing clients.
- Content creation (blogs, white papers, newsletters, print and social media posts) and monitoring performance, including optimising landing pages and improving SEO rankings.
Marketing Activity and Responsibility
- Oversee the annual planning of marketing activities by setting clear objectives, goals, and measurable KPIs.
- Deliver cost effective solutions for successful social media campaigns, email newsletters and campaigns, SEO, CRM, PPC, advertising, sponsorship, photography, SMS, print, CRM, online, direct mail, printed collateral, website analytics, and web optimisation
Stakeholder Management
- Working closely with the Head of Sales to determine priorities and drive more commercial growth through brand building and lead generation
- Collaborate with internal teams to support cross-marketing activities and ensure alignment between New Business and Existing Business teams for well-prepared campaigns
What We’re Looking For
- Educated to a degree level or equivalent
- Comprehensive marketing knowledge across direct and digital channels in tactical areas and campaign execution
- Excellent communicator at all levels – verbal and written
What we offer as our Senior Marketing Executive:
- A supportive, inclusive, and collaborative team environment
- Ongoing learning and professional development opportunities
- 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas
- Flexible working options to suit you, your role, and your team
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Monday 6th April 2026
Interviews will be conducted on a rolling basis until the position has been filled.
Please note that we reserve the right to close this vacancy early should we receive enough suitable applications.
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Tower Project’s award-winning JET Service is seeking a passionate and skilled Disability Employment Adviser to help transform the employment prospects of adults and young people with learning disabilities and autism.
This is a varied community-facing role combining personalised employment support, employer partnership working and in-work coaching. You will manage a caseload of aproximatley 25 clients at different stages of their employment journey and work collaboratively with colleagues, employers and referral partners to create meaningful employment opportunities.
You will be supported by the Employment Support Team Lead and will play an important role in delivering positive, measurable outcomes for individuals across East London.
Main Duties and Responsibilities
IAG and Employment Support
You will act as the key adviser for a cohort of clients, delivering high-quality, person-centred employment support that leads to sustained paid outcomes.
You will:
- Build positive working relationships with referral partners including the Community Learning Disability Team, education providers and local support organisations.
- Complete vocational profiling, better-off calculations and personalised support plans focused on employment aspirations.
- Deliver one-to-one sessions to support CV development, interview preparation, confidence building and workplace readiness.
- Support clients to access appropriate training, qualifications and work experience opportunities aligned to their goals.
- Help clients identify and overcome barriers to employment through practical, solution-focused support.
Employer Partnerships and Job Matching
You will contribute to the development and maintenance of inclusive employer partnerships across the local area.
You will:
- Support the development of relationships with employers in a range of local sectors to support client progression.
- Promote inclusive recruitment practices and reasonable adjustments.
- Provide guidance and reassurance to employers on supporting employees with learning disabilities and autism.
- Work collaboratively with colleagues to match clients to suitable roles that reflect their strengths and aspirations.
- Maintain ongoing contact with employers to support sustained placements and positive working relationships.
In Work Support and Job Coaching
Where clients progress into employment, you will provide initial structured in-work support to help clients succeed and grow in their roles
You will:
- Conduct job and task analysis to ensure clear understanding of workplace expectations.
- Support employers to implement appropriate adjustments.
- Deliver workplace coaching using structured approaches such as Training in Systematic Instruction (TSI), gradually reducing support as independence develops.
- Monitor progress in partnership with the employer and client to support sustained employment.
Career Development
Support clients who are in sustained employment to explore progression opportunities, further training and career development pathways.
Monitoring and Administration
- Maintain accurate and timely client records in line with organisational requirements.
- Contribute to performance reporting, case studies and outcome data as required.
- Ensure compliance with safeguarding, confidentiality and data protection standards.
General Responsibilities
- Work towards agreed performance targets and contribute to overall team outcomes.
- Represent the service professionally at meetings and partnership events.
- Build and maintain positive relationships with clients, employers and stakeholders.
- Keep up to date with relevant employment and benefits legislation.
- Follow the organisation’s policies, procedures.
- Participate in supervision, appraisal and ongoing professional development.
- Contribute to a positive, collaborative and inclusive team culture.
The key aims of the The Tower Project are to enable and empower people with disabilities to develop opportunities, and have a voice in the community



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Heritage Engagement Officer
Salary: £27,855 – £31,097 per annum, pro rata
Hours: Part Time – 22.5 hours per week
Contract: 2 Year Fixed Term
Location: Heritage Centre, Spa Well Rd, Winlaton Mill, Blaydon-on-Tyne, NE21 6RU
About us
Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years’ experience creating greener, healthier and more resilient places across the region. Our mission focuses on Improving People’s Prospects, Creating Better Places, and Promoting Greener Living, supporting communities to thrive no matter the challenges they face.
A key part of our work is the Land of Oak & Iron Heritage Centre in Winlaton Mill, a unique visitor hub set in the beautiful Derwent Valley. Operated by Groundwork, the centre showcases the area’s rich natural, industrial and cultural heritage, hosts year‑round events and activities for all ages, and features a café and community space that directly supports local environmental and heritage projects.
About the role
The Land of Oak & Iron is a unique landscape filled with centuries of industrial history, vibrant woodlands, cultural traditions and iconic wildlife. With support from National Lottery Heritage funding, we are delivering an exciting programme that will strengthen heritage connections across the valley.
As our Heritage Engagement Officer, you will play a central role in capturing stories, developing engaging resources, enhancing the Heritage Centre experience and building strong connections with volunteers, community groups, artists, schools and heritage partners.
This role is perfect for someone who loves working with people, is passionate about storytelling, and is excited to help preserve and promote local heritage for future generations.
About you
We’re looking for someone who is:
- Passionate about heritage, community storytelling and local history.
- Confident engaging with people from all backgrounds.
- Creative, organised and able to lead on heritage interpretation projects.
- Experienced in working with volunteers or community groups.
- Comfortable working flexibly, including some evenings and weekends.
Closing date: Midnight on Sunday 5th April 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Are you looking for your very first job? Want to build skills, grow your confidence, and get paid while you learn? We’re offering a brilliant opportunity for someone at the very beginning of their career to join our Finance Team. This is a hands-on, paid apprenticeship where you’ll rotate across the whole of our functions: statutory reporting, management accounts, suppliers and payments, invoicing and debtors and supporting the month and year end processes.
This role is designed for someone with little to no previous work experience, you must be at least 18 years of age, maybe you’ve just finished college, or taken part in a King’s Trust programme. You’ll get full training, learn how a national charity supports its people, and build real-world experience that could lead to a future career in, accounting, finance, administration or beyond.
This is a full-time post (5 days a week), you will be studying for one day a week towards the Level 2 AAT Certificate in Accounting qualification and will need GCSE English and Maths (Level 4 or A-C grade) or equivalent.
We’re looking for someone reliable, happy to learn our IT systems, a confident communicator and most importantly, has a good eye for detail. There will be an assessment day at our Birmingham Centre on Tuesday 7th April and final interviews within two weeks of the assessment day.
We will be looking for the candidate to start in September 2026. Initially this will be 18-month fixed term contract with a view to a permanent position and progression to Level 3 dependent on the needs of the Trust. Candidates who already hold an equivalent or higher qualification in Accounting are not eligible for this role.
If you're ready to start your career journey in a supportive and inclusive team, we’d love to hear from you.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The European Lung Foundation (ELF) is seeking an experienced communications professional to lead and oversee the organisation’s communications, digital presence and information strategy during a period of maternity cover.
This is a strategic and coordination-focused role, responsible for ensuring ELF’s communications, website, digital campaigns and educational resources align with organisational priorities and maximise reach, engagement and impact across Europe and globally.
- Location: ELF Office, Sheffield (minimum 2 days weekly office attendance)
- Salary: 34-38K depending on experience
- Contract: Full-time, fixed term (maternity cover)
About the European Lung Foundation (ELF)
The European Lung Foundation (ELF) was founded in 2000 by the European Respiratory Society (ERS) to bring together patients, the public and respiratory professionals to improve lung health and influence respiratory medicine. ELF works across patient involvement, public health campaigns, digital education, EU projects and global partnerships. Our communications activity underpins all of these strategic areas, ensuring that patient voice, evidence-based information and prevention messages reach audiences across Europe and globally.
As ELF’s communications activity has expanded across digital platforms and international audiences, this role has developed to include greater strategic oversight of website performance, digital marketing and growth.
The role
The Communications and Information Senior Coordinator plays a central role in delivering and evolving ELF’s communications, digital and patient education strategy.
The role combines strategic oversight, digital performance management and hands-on content development. The postholder will contribute to:
- The development of evidence-based patient information materials
- Strategic oversight of the ELF website and digital ecosystem
- Managing performance marketing activity, including the Google Ads Grant and PPC campaigns (with external service providers)
- Coordinating freelancers and supervising the Communications and Outreach Assistant
- Monitoring impact, analytics and optimisation
- Ensuring communications align with wider ERS and ELF strategic priorities
The successful candidate will ensure that ELF’s communications are accurate and accessible, and also visible, measurable and impactful.
Travel within Europe is occasionally required, including attendance at the ERS Congress.
Key responsibilities
Communications coordination
- Lead and coordinate communications activity across all ELF strategic pillars, including patient engagement, digital health, prevention, sustainability and partnerships
- Translate organisational strategy into clear communications priorities and plans
- Supervise and support the Communications and Outreach Assistant
- Coordinate and monitor outreach activities aimed at growing the ELF patient organisation network and increasing participation in patient working groups
- Ensure brand consistency, tone and messaging across all outputs
- Work closely with ERS colleagues to align communications where appropriate
Website and digital strategy
- Oversee the strategic development of the ELF website, ensuring it remains user-focused, accessible and multilingual
- Manage content planning and commission updates through internal teams and freelancers
- Monitor website analytics and optimisation reports to drive continuous improvement
- Oversee accessibility audits and implement improvements
- Improve user journeys and engagement across key sections and campaigns
Performance marketing and digital growth
- Manage and oversee the Google Ads Grant strategy and coordinate PPC campaigns with external service partners
- Monitor performance metrics and ensure effective use of budget and grant funding
- Identify opportunities to increase reach, across Europe and globally
- Support SEO improvements and digital visibility
Information and educational resources
- Contribute to the development of evidence-based patient information materials and lay summaries
- Liaise with respiratory professionals to ensure scientific accuracy
- Oversee translation of materials and maintain a clear multilingual strategy
- Ensure resources are culturally appropriate and inclusive
- Coordinate freelancers where increased capacity on projects is needed
Content and channels
- Oversee and produce the monthly ELF newsletter and Patient Voice newsletter
- Coordinate social media planning and evaluation, and content creation when required
- Monitor respiratory news and develop relevant content for ELF and ERS audiences
- Identify opportunities to expand visual and multimedia content, including video
Campaign and event communications
- Support communications for Healthy Lungs for Life (HLfL) and other public-facing campaigns
- Contribute to visibility around patient involvement at the ERS International Congress
- Support communications linked to EU projects and digital initiatives
Person specification
Essential
- Experience in a similar communications role, ideally within health, science or the not-for-profit sector
- Experience overseeing website content and digital strategy
- Understanding of analytics, SEO and digital growth strategies
- Excellent written and spoken English, with strong editing skills
- Ability to communicate complex scientific or medical information clearly
- Experience managing freelancers, agencies or external service providers
- Strong organisational and project management skills
- Confidence working with clinicians and international stakeholders
Desirable
- Experience working in an international or multilingual context
- Science or medical background
- Knowledge of one or more European languages
- Experience working with patient organisations or patient engagement initiatives
- Experience managing Google Ads Grant and/or PPC campaigns (directly or via agencies)
Applications will be reviewed on a rolling basis. We encourage early applications as we are looking to appoint as soon as possible.
The client requests no contact from agencies or media sales.
Volunteering Support Administrator
Salary: £24,394.50 per annum FTE (£14,636.70 per annum actual for 22.5 hours a week)
Contract: 6‑month fixed-term contract
Work Pattern: 22.5 hours a week. The total hours can be worked across three, four or five days on a flexible basis.
Location: Based at WWT Slimbridge, with an option for hybrid working.
About The Role
At WWT we're on a mission to restore wetlands and unlock their power. Over 1000 volunteers play a crucial role in helping do just that. From designing great volunteer roles, to providing training and support, our central Volunteering team makes sure that every volunteer can contribute in a way that is meaningful and fun.
We're looking for an organised and proactive administrator to join the team. You'll play a key role in keeping our volunteering systems, processes and data running smoothly - helping our teams across WWT provide an amazing experience to every volunteer.
From keeping an eye on our recruitment processes, managing data and reports and keeping everything up to date, to working directly with volunteers in our team and supporting colleagues across the charity, you'll be a fundamental part of a friendly, busy team.
About You
The successful candidate will:
- Have experience working with databases and reporting.
- Have excellent organisational skills.
- Be happy to organise their own work, whilst supporting a busy team.
- Be great with people, providing excellent customer service within WWT and externally.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from our Employee Assistance Programme
If you bring great organisation skills, and want to play a key role in supporting a central team that makes a real difference to how we work, we'd love to hear from you.
Closing Date: Sunday 29th March 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SMART CJS – Trust and Foundations Bid Writer
Role Overview
Are you committed to supporting people who are homeless or rough sleeping?
Are you proactive with a positive attitude?
Job Title: Trust and Foundations Bid Writer (with some responsibility for corporate fundraising)
The salary will be in the range of £36,000 to £42,000.
Hours: 37 hours per week
Term: Permanent
Location: Working from our office in central Bedford, with some provision for remote working.
About SMART CJS
Founded in 1997, we are a charity that provides safe spaces for people who are facing or experiencing homelessness, are rough sleeping or have fallen on tough times. As times have changed, our services have adapted and grown, but we’ve always kept the people we support at the centre of all that we do. We believe that everyone needs a little help sometimes and, with trust, respect and honesty, people can make incredible changes. Our vision is to transform communities so that everyone has the opportunity to achieve their fullest potential, participate in and contribute to all aspects of life. Our mission is to provide safe spaces to work with vulnerable people within our communities, empowering them to make positive changes and take control of their lives.
Why Join Us?
We believe in diversity and inclusion. We welcome applications from individuals of all backgrounds.
Benefits include:
- 27 days Annual Leave (rising to 30 after 3 years) + Bank Holidays (pro rata)
- Generous Pension scheme (after successfully completing a probation period)
- Excellent Development and Growth Opportunities
- Access to a Charity Worker Discount scheme
- Access to the company health and wellbeing service including support with mental health, legal advice and more
- Access to an online GP service
We require all staff and volunteers to be committed to safeguarding and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure and Barring Service (DBS). This job description will be supplemented by annual objectives which will be developed in conjunction with the post holder.
The Role
SMART CJS is looking to recruit a Trusts and Foundations Bid Writer. The successful candidate will also have some responsibility for corporate fundraising with businesses based in Bedford and beyond; this responsibility will be shared with our Community and Corporate Fundraiser.
The main responsibility, though, will be to generate income by writing bids to charitable trusts and foundations, and to statutory funders.
The role will include researching and identifying charity trusts and similar bodies which are able to make an award to SMART. It will also include keeping abreast of developments in fundraising in the charity sector as a whole, especially in the field of grant awarding and, to a lesser extent, of corporate giving.
There will be a probationary period for the role. As it generally takes six months for a grant to be awarded (though some arrive more quickly), the probationary period will need to be for a minimum of seven months, though its precise duration can be negotiated with the successful candidate.
Training will be given; the scope of the training will depend on the candidate’s previous experience.
This is an exciting opportunity to join SMART’s friendly and dedicated team. You’ll need to be able to manage your time effectively; the role is primarily self-directed. We envisage that you’ll be working primarily from our offices in Prebend Street, Bedford, though you'll be able to work from home for some of the time as well. Given the nature of our work, personal resilience is important; some of the stories we use when applying for funding can be emotionally challenging.
Our fundraising comes from regular gifts, donations from the community (individuals and groups), and corporate bodies (businesses). The majority of our fundraising income comes from grants. There will be a realistic target for the amount you need to raise; this will reflect the performance for grant applications in the charity sector as a whole and it will not be unrealistic. Fundraising is not an exact science; the assessment of performance against the targets will be fair and reasonable. The final responsibility for SMART’s fundraising rests with the trustees; they appreciate and understand the complexity of the issues involved.
Main Purpose of the Role
You will work closely with the CEO, the Chair of Trustees, the Head of Business and the fundraising team. The post involves gathering information, writing the bids, tracking the progress of submissions, and reporting back to grant awarders on how their money has been spent, if they require this.
There will also be a responsibility for corporate fundraising. This will involve building relationships with businesses in and beyond the Bedford area. The responsibility for this will be shared with our Community and Corporate Fundraiser.
Key Responsibilities
Fundraising and Bid Writing
- Research and identify suitable grant and funding opportunities from charitable trusts, foundations, and statutory bodies.
- Write and submit high-quality funding applications and proposals in line with SMART’s strategic priorities.
- Work collaboratively with service leads and front line teams to gather accurate, up-to-date data and service information for applications.
- Tailor the applications to the funder’s criteria, using storytelling effectively.
- Manage a pipeline of applications and submissions, ensuring deadlines are met and income targets are tracked.
- Maintain and build relationships with key funders, providing timely reports and updates on grant-funded work.
- Work to realistic targets and be able to provide feedback on these.
- Organisational Development and Support
- Contribute to the strategic development of SMART’s income generation plans.
- Support development of strong internal bid and grant management systems.
- Monitor success rates and provide monthly reporting on funding performance to the Head of Business and to the Chair of Trustees.
- Represent SMART CJS at funding briefings, webinars, and networking opportunities where appropriate.
Other Responsibilities
- Participate in SMART’s performance management and appraisal process.
- Attend the monthly meetings of the Fundraising Committee (a sub‑committee of the Board of Trustees).
- Comply with health and safety policies and procedures.
- Undertake any other duties commensurate with the role, as required by the CEO, the Head of Business or the Chair of Trustees.
Person Specification
Whether you’re already an experienced bid-writer, or whether you think this is something that you could learn to do effectively, we’d like to hear from you. You need to have excellent skills in written English and be able to write in prose that’s clear and readily understandable to the general reader. The criteria for each grant awarder are different; you need to be able to match your bid to what they would like to fund (homelessness, mental health, relief of poverty, women’s issues and so on). You need, then, to tell SMART’s story in a way which appeals to each funder.
You need to have excellent inter-personal skills and be able to work as part of a team. While there is a strong element of self-direction in the role, you need to be able to work closely with senior management and also with the trustees; the trustees have the final responsibility for fundraising in the charity.
You will need, too, to have a commitment to equality, diversity and inclusion, and to have a genuine interest in homelessness and the work of the charity, and a commitment to improving our clients’ lives and wellbeing.


