77 Bank mental health support worker jobs

For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving. 

Our people are at the heart of everything we do. We are looking for individuals who embody our values and bring them to life every day: Expert, Passionate, Resilient, Supportive, Open and Honest, and Collaborative.

   

Brief role description

The Specialist Employment Consultant will facilitate and coordinate employment case working support for Career Transition Partnership (CTP) Assist service leavers and veterans up to two years post-discharge to support them in finding appropriate and sustainable civilian employment or other vocational outcomes. 

   

Who we're looking for

This role is well suited to someone who is passionate about supporting people to achieve positive outcomes and can build strong professional relationships with a wide range of stakeholders. You will use your communication skills, judgement and initiative to provide support, deliver briefings and contribute to employment-focused activities that help individuals move closer to their goals.

Working as part of a dedicated and collaborative team, you will be highly organised and confident managing a varied workload. You will have strong administrative and IT skills, including experience with Microsoft Office applications and CRM systems. You will also be comfortable working independently when required, while remaining proactive, supportive and committed to delivering a high-quality service.

The ideal candidate will be confident and approachable with excellent interpersonal skills and the ability to engage effectively with people from all backgrounds. They will be resilient, adaptable and self-motivated, with an understanding of the challenges that veterans and other vulnerable individuals may face when seeking sustainable employment. 

   

Interested? Want to know more about the Charity? Check out our website.

   

Eager to know more about the role? Have a look at the Job Description. 

   

What's in it for you? Check out our Benefits.

   

Have we convinced you to apply? If so, submit your CV and Covering Letter by Friday, 9 October 2026.

   

Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.

   

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

   

#LI-DNI

Have you ever wanted to make a difference to the lives of children in need of foster care.

The Together Trust Fostering Service places children with foster families of all shapes and sizes across the North West of England. These foster families provide safe, secure, and caring homes to children and young people.

As one of the we are looking for a dedicated, proactive and experienced Senior Practitioner/Supervising Social Worker

Location: Working across Lancashire & Greater Manchester

Hours: 37.5 hours - Full Time

Salary: £43,150 per annum (£22.25ph)

Full driving licence and access to a vehicle, mileage will be paid at £0.45 per mile.

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of children, young people, and adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

We believe that everyone deserves a place to call home - whether that is a place to call your own or somewhere to experience feelings of safety, stability, and support. You will be helping children to grow their independence and shape their own story within a supportive, caring home.

We are looking to grow the Together Trust’s Independent Fostering Agency. If you are looking for an opportunity to join and work for a charity provider, working for a fostering agency where the values and ethos of the not-for-profit sector are embedded, we would very much like to hear from you.

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).

Responsibilities include but are not exhaustive.

• To work in line with current fostering legislation, regulations and guidance relating to the recruitment, assessment, approval, training, support, supervision, and review of foster carers.
• To manage, support and supervise approved Together Trust foster carers.
• To provide ongoing supervision, support, and reviews for foster carers, including facilitating support groups, reflective practice and training where required.
• To receive, process and progress referrals for children and young people, liaising with local authorities and supporting appropriate matching as directed by the Registered Fostering Manager.
• To contribute to the development of a high-quality, flexible, and effective service, taking lead responsibility for agreed areas of service development.
• To develop, facilitate and deliver training for prospective and approved foster carers, and participate in relevant professional development opportunities.
• To deputise at meetings and undertake specific tasks as required by the Registered Fostering Manager.
• To undertake independent and complex assessment work commissioned by external agencies, as directed by the relevant Manager.
• To supervise staff and students as allocated by the Registered Manager.
• To undertake any other duties required to support the ongoing development of the service.

About You.

• Professional Social Work qualification (CQSW, DipSW or Social Work Degree).
• Registered with Social Work England.
• Relevant experience in fostering in IFA’s, local authority, or related social work settings.
• Skills in the assessment, supervision, and support of foster families.
• Ability to work reflectively and continuously develop practice.
• Ability to work within agreed boundaries while exercising professional judgement.
• Strong knowledge of relevant legislation, regulations, and guidance.
• Understanding of social work values and principles.
• Strong written, verbal, and non-verbal communication skills.
• Ability to prioritise workloads and perform effectively under pressure.
• Flexible and adaptable, with the ability to support change and service development.
• Self-motivated with strong organisational and time management skills.
• Commitment to continuous professional development.
• Flexible to work occasional evenings and weekends as required.

Benefits

• Annual Leave27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years.
• Generous pension schemeand death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick payand family friendly policies including enhanced maternity, paternity, and adoptive leave.
• Reward and Discount platformoffering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card.
• Proud to be a real living wage employer.
• Refer a friend scheme, be rewarded for recommending a friend to work with us.
• Comprehensive training and development opportunities, including apprenticeship qualifications.
• Long service awardsincluding cash gifts and extra holiday.
• Promotion of Wellbeingacross the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Please see the job description below for full details

We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged.

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status, or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.

If there is any part of your lived experience, you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can do to support you.

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.

This role will involve regulated activity

About Us 

Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities -

To ensure BSWA’s refuge accommodation is maintained to a high standard of cleanliness and maintenance, creating a safe and welcoming environment for women and children. 

This post will be is to cover one of our Birmingham refuges, but some cover may be required at any of our refuge sites (in Birmingham and Solihull) from time to time. 

The 22 hours will need to be worked primarily over 5 days and between the hours of 9am and 5pm.

Experience Required - 

Of carrying out health and safety checks to comply with legislation and organisational needs.

Of working in a residential setting to ensure that the building is well cleaned and maintained.

Benefits

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team via our website.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on Friday 2nd October. Interviews will take place weeks commencing 19th October. Apply via our website.

Job description

Stella Maris is the official maritime charity of the Catholic Church.  We are looking for a Regional Port Chaplain for the West Coast of Scotland to support seafarers, fishers and their families.

In this unique and rewarding role, you'll be the welcoming face of Stella Maris in your region, visiting ships, listening to crew members, and offering practical, pastoral and spiritual support to anyone in need, regardless of faith or background.

About the role

No two days are the same.  You might spend the morning visiting ships and listening to crew members' stories, help someone contact their family back home, support a seafarer in crisis, or offer a quiet moment of prayer on deck.

You'll also recruit and support a team of volunteers, work closely with other maritime charities and local partners, and build strong relationships with parishes, dioceses, and port authorities.  You'll be part of a nationwide network of Stella Maris chaplains, supported through regular meetings, retreats and professional development opportunities.

Key responsibilities

• Visit ships regularly to meet seafarers and fishers, responding to their pastoral, practical and spiritual needs.
• Provide practical help such as transport, communication access, and emergency or crisis support.
• Offer spiritual care to Catholic seafarers and facilitate the religious needs of those from other faiths.
• Recruit, train and support Stella Maris volunteers.
• Work collaboratively with other maritime charities.
• Maintain strong relationships with local parishes, the Diocese of Argyll & the Isles, stakeholders such as the Harbour Master, shipping agents and welfare committees.
• Support local fundraising and awareness initiatives alongside the charity's national team.

About you

You'll be someone who takes joy in helping others.  You don't need maritime experiences, what matters most is your empathy and ability to offer pastoral support in practical ways.

You may come from a background in chaplaincy, parish ministry, community work or social care.  You'll share our commitment to upholding the dignity of every seafarer and fisher.

Who we are

Every year, thousands of people in the UK face court alone. Often through no choice of their own, people must represent themselves at a moment that could have life-changing outcomes. This includes loss of access to children or homelessness. At the same time, people facing court alone may find themselves up against a party with legal representation. They are instantly at a disadvantage and overwhelmed by the enormity of the challenges they are up against. We supported unrepresented litigants in the civil and family courts in England and Wales over 45,000 times last year.

We provide a safe space with volunteers who listen to each client’s individual story. Last year, over 1000 volunteers helped people to get their thoughts in order, problem-solve and decide next steps, source relevant and reliable legal information, explain complex procedures, complete court forms, and clearly present statements.

At a time when legal support is increasingly limited, we have a vision that no one should have to face court alone.

The role 

Support Through Court is establishing a legal advice clinic for money claim matters under £10,000, for a one-year pilot. Advice will be given to clients across the national service network who have been internally triaged to the clinic.

The role involves day-to day management of the clinic and supervising law students as they facilitate client appointments, conduct research and draft letters of advice. Clients will predominantly be supported remotely with occasional in-person appointments and advice “drop-ins” in the local area. You will train and supervise students to help them gain practical legal skills in a clinic setting, having final sign-off of completed letters of advice/oral advice to ensure clients receive an excellent service.

You will embed the legal advice offering of the clinic into the organisation, increasing and developing referrals from our national service network and supporting staff understanding of referral ability. 

Who we are looking for 

Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for access to justice, then we’re keen to hear from you.

You will be a qualified solicitor with at least 3 years PQE (ideally 5+) with an active practicing certificate. You will have experience managing students and/or volunteers and a commitment to supporting Litigants in Person. 

We are open to applicants wishing to take the role either on a full-time basis, or on a part-time basis as a job share. Please make it clear in your application whether you are applying for a full-time or part-time role. 

Interviews will be taking place on a rolling basis as applications are received. 

At Yeldall Manor, we have been helping men overcome drug and alcohol addiction for over 50 years through our residential rehabilitation programme and Christian recovery community. We believe that lasting recovery is possible and are committed to supporting individuals to rebuild their lives, restore relationships and discover renewed hope and purpose. 

We are looking for a committed Christian to join our Recovery Coordination Team as a Recovery Officer. This is a rewarding and varied role at the heart of our recovery programme, providing practical, emotional and spiritual support to men seeking freedom from addiction. 

As a Recovery Officer, you will act as a keyworker for residents, helping them navigate their recovery journey, achieve personal goals and overcome challenges along the way. You will work closely with residents, colleagues, families, commissioners and external agencies to coordinate support and ensure each individual receives the care they need to thrive. 

This is an exciting opportunity for someone who is passionate about recovery, enjoys building meaningful relationships and wants to make a genuine difference in people's lives every day.

Benefits

• 25 days annual leave plus bank holidays, rising to 30 days after 3 years' service. 
• Company pension. 
• Employee Assistance Programme (EAP).
• Death in service benefit. 
• Meals provided whilst on site. 
• Ongoing training and development opportunities. 
• Supportive supervision and appraisal process.

What will you do?

• Act as a keyworker, providing personalised support to assigned residents. 
• Develop, monitor and review care plans and risk assessments.
• Support residents in achieving programme goals and progressing through the stages of recovery. 
• Conduct resident inductions and provide ongoing guidance and encouragement.
• Coordinate move-on planning and support residents to prepare for independent living.
• Liaise with families, support networks and partner agencies. 
• Work closely with healthcare professionals, probation services, local authorities and other stakeholders. 
• Monitor resident wellbeing, behaviour and engagement with the programme. 
• Carry out drug and alcohol testing, room searches and other safeguarding responsibilities in line with policy. 
• Dispense medication following training and competency assessment. 
• Contribute to resident reviews, reports and multi-agency meetings. 
• Support admissions by conducting assessments and interviews with prospective residents. 
• Maintain accurate records and ensure compliance with data protection requirements. 
• Participate in the Christian life of the organisation, including prayer meetings, fellowship gatherings and celebrations. 

What are we looking for?

• Experience working with vulnerable adults, addiction recovery, rehabilitation, social care, housing or related services.
• Understanding of the challenges faced by people recovering from addiction.
• Strong organisational, administration and record-keeping skills. 
• Excellent verbal and written communication skills. 
• Ability to build positive, professional relationships with residents and external agencies. 
• Experience of care planning, risk assessment or keyworking is desirable.
• Ability to work both independently and as part of a team. 
• Good boundaries, conflict management and problem-solving skills.
• Good IT skills, including Microsoft Office and case management systems. 
• Full UK driving licence. 
• Demonstrated commitment to the Christian faith, ability to encourage others in their faith and able to support the Yeldall Basis of Faith, Ethos Statement and values. 

About You

You will be someone who genuinely enjoys helping people grow, overcome challenges and achieve lasting change. You will be compassionate and resilient, able to support residents through difficult situations while maintaining appropriate professional boundaries.

You will be organised, adaptable and comfortable working in a dynamic residential environment where no two days are the same. Most importantly, you will be passionate about seeing lives transformed and committed to supporting men as they rebuild their lives free from addiction.

We welcome applications from people in recovery who can demonstrate appropriate stability and readiness for the responsibilities of the role.

As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to inspire others in their faith journeys, seeking the guidance of the Holy Spirit in all key decisions.

Our Christian Ethos

Yeldall Manor is a Christian faith-based charity and recovery community. We welcome applications from people who are committed to our Christian ethos and values and who are willing to actively contribute to the Christian life of the organisation. 

Safeguarding

Yeldall Manor is committed to safeguarding and promoting the welfare of vulnerable adults. The successful applicant will be required to undergo an Enhanced DBS check including a check against the Adults' Barred List due to the nature of the role.

About Yeldall Manor

For over five decades, Yeldall Manor has supported men seeking freedom from addiction through a structured residential rehabilitation programme, therapeutic support, work-based activities and Christian community life. We are passionate about seeing lives transformed and are looking for people who share our commitment to recovery, compassion and hope. 

This is more than a job. It's an opportunity to walk alongside people at one of the most important moments of their lives and help them discover a future filled with hope, purpose and lasting recovery.

Senior Supervising Social Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Senior Supervising Social Worker 

Homebased (Northampton and Peterborough) travel across Greater Manchester and Merseyside)

£37,829 Per Annum (increasing to £42,032 after 18 months) + £1,500 Per Annum Out of Hours Allowance + £750 Per Annum Homeworking Allowance

35 hours | Mon–Fri | Permanent

Why Join TACT?

• Top 5 UK Charity to Work For (2024)
• 97% proud to work at TACT | 92% love working here
• Not-for-profit – every surplus reinvested into children, carers & staff
• Children’s voices shape every decision, system, and improvement we make at TACT.
• Flexible homeworking from day one
• Trauma-informed, values-led organisation

Benefits

• 31 days annual leave + 8 bank holidays
• Progression to salary target rate upon completion of 18 months of service.
• 55p per mile business mileage
• Stakeholder Pension (salary sacrifice)
• Family-friendly & flexible working policies
• Volunteer days

Wellbeing & Non-Salary Benefits

• Homeworking IT bundle + home office loan
• HelpHand EAP (24/7 GP, CBT, physio, mental health support)
• Over 35 hours a year of access to on line wellbeing events and team wellbeing days
• Menopause Policy + free clinician appointments
• Regular team wellbeing & connection events

Training & Career Development

• Excellent learning & development programme
• Opportunity to grow therapeutic & trauma-informed practice
• Supportive leadership and clear career progression pathways
• Involvement in innovative projects (e.g. TACT Connect, Health, Education)

The Role

You’ll work closely with foster carers and social work colleagues to deliver high-quality, trauma-informed support and improve outcomes for children and young people.

Key Responsibilities:

• To supervise and support a diverse range of foster carers and children.
• Ensure children are safe, well cared for and achieve positive outcomes consistent in line with TACT policies.
• Undertaking Form F assessments where needed.
• To facilitate regular support groups and learning opportunities, which will include the delivery of training.
• Developing the service and supporting colleagues. 
• Recording and updating CHARMS and all other appropriate central/social work systems.
• Participating in Out of Hours Service.

What You’ll Need

• A degree in Social Work or equivalent.
• Up-to-date registration with Social Work England.
• A minimum of 2 years post-qualifying experience in a regulated fostering service.
• A proven track record in working with and on behalf of children, respecting and maintaining their individuality, and promoting their positive development.
• Up-to-date knowledge of relevant legislation and regulations.
• Enhanced DBS (processed by TACT).

Travel

• Homebased in the Eadt Midlands area. Caseload is across Northampton and Peterborough. Travel across other areas of the East Midlands may be required.
• Monthly face-to-face meetings in the East Midlands area
• Additional travel for training, team and carer events

Key Dates

• Closing Date: Tuesday 29th September 2026 (midnight)
• Interviews: Thursday 8th October 2026 (Microsoft Teams)

Safeguarding Commitment

Safeguarding is everyone’s business, and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies. 

Apply early - we may close the role if we receive a high volume of applications.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Services Manager – Complex Needs & Community
Reference number: 381
Responsible to: Chief Operating Officer
Working hours: 37.5 Hours per week
Contract: Maternity cover 1 year, subject to extension
Rate of pay: £39,500 - £42,000 per annum
Working base: The Herts Mind Network Wellbeing Centre closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About our Complex Needs & Community Services

The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Bounce Back (hospital services) contracts. As the services grow and develop, other services/projects may sit under this post.

About the role

The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across Hertfordshire county.

As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Chief Operating Officer (COO) you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.

Responsibilities of the post

• Support the COO with effective running of the complex needs and community services.
• Build strong relationships and liaise with commissioners and partner organisations.
• Manage the Flourish contract
• Manage the Bounce Back services which includes A&E link workers, Daylight service, Bounce Back Emergency Department services and Bounce Back inpatient services.
• Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
• Support the development of services by promoting and being responsive to changing needs.
• Ensure the embedded influence & participation of lived experience and service users and to actively seek the views and feedback from clients in order to shape and improve delivery.
• Oversee the recruitment and management of client facing staff.
• Embed HMN Safeguarding policies and be a strong safeguarding level 3 champion and manage/support referrals.
• Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
• Monitor outcomes and evaluate the service, ensure all KPIs are met.
• Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
• Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT.
• Maintain and enhance service delivery standards and effectiveness.
• Apply for funding bids where required and support the COO in writing bids for new projects
• Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.
• Support the management of other contracts when required by the COO

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Tuesday 13th October at 5pm
Interviews to be held week commencing October 19th.
N.B. Please quote reference number 381 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

In this role you are responsible for day-to-day operational activity across both finance and HR functions, working closely with the Finance Officer and reporting to the Head of Finance (with ‘dotted line’ reporting to Director of Finance and Operations in respect of HR activity). 
The role requires effective use of systems to enable efficient processes, with responsibility for data held on the HR system and management of routine employee related processes including recruitment and onboarding. The role also shares responsibility for processing invoices and payments on the finance system, responding to queries from colleagues and 3rd party partners. You will provide support for Head of Finance and Director Finance and Operations where required, including data analysis, reporting and preparation of returns across both finance and HR remits.

How to apply
To apply for this role please send your CV and cover letter (maximum two pages) including responses to the three questions below:
1. Tell us about a time when you identified a process that could be improved or made more efficient. How did you approach making the change, and what did you do to ensure the process was accurate, consistent and effective?
2. Describe a situation where you had to handle sensitive financial or employee information while also resolving a difficult or confidential issue. What approach did you take?
3. Give an example of when you have had to manage competing priorities. How did you decide what to do first, and how did you ensure important deadlines were met?

HR and Recruitment
• Maintain accurate data on our HR system including starters, leavers, holiday and other absences
• Report on key employee metrics including sickness absence, holiday, TOIL, diversity
• Support line managers with recruitment activity including making effective use of the Applicant Tracking System to ensure a good candidate experience and to report recruitment metrics to enable continuous improvement
• Manage onboarding for new starters including reference requests, pre-employment checks, induction processes
• Coordinate arrangements for training sessions for staff
• Support Head of Finance with monthly payroll processes
• Support Director of Finance and Operations in maintaining and publicising HR policies, keeping the Employee Handbook current
• Maintain up to date employee guides and templates for key HR processes including appraisals, mid year reviews, recruitment, induction, flexible leave

Finance Administration
• Maintain appropriate employee access to Finance Systems, including being able to claim staff expenses and raise sales invoice requests, and support employees in using these systems. 
• Respond to queries in the central accounts mailbox, liaising with internal and external stakeholders.
• Support Head of Finance and Finance Officer with Purchase Ledger, including posting and payment of supplier invoices in a timely manner, ensuring accurate coding and authorisation in line with limits, maintenance of supplier accounts, reconciliations and remittances.
• Support Head of Finance and Finance Officer with management of company credit cards and virtual cards, including reconciling statements and accurate posting to the ledger. 
• Assist in raising sales invoices and accurately recording income. 
• Assist with Credit Control, chasing overdue debts and reporting to the Head of Finance.
• Support Head of Finance with analysis of financial data from the finance system (Xero) for reporting and other ad-hoc purposes
• Assist in maintaining up to date procedures. 

There is an opportunity to attend theatre press nights where appropriate and to take advantage of trade tickets when offered

This role sits within the Finance and Operations team whose focus is to ensure the organisations operate as effectively and efficiently as possible. Our team operates across Finance, HR, Technology, Facilities and Compliance, to ensure that systems and processes are set up which promote smooth delivery and support the work of the organisations. This includes adherence to regulatory requirements and best practice standards

Job Title: Fundraising Manager – Trusts and Statutory
Salary: £42,000 per annum (plus a 15% Inner London Weighting allowance of £6,300 if applicable)
Hours: Full Time, 37.5 hours per week, Monday to Friday 09:30 to 17:30
Contract Type: 6-month fixed term contract starting as soon as possible
Location: Hybrid – 2/3 days a week in one of our centres (London, Liverpool, Birmingham or Newcastle)
Reports to: Community Fundraising Manager

THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 6,000 men who might otherwise have been unable to access the support they desperately need.

THE OPPORTUNITY
James’ Place has huge ambitions to grow to reach more men in suicidal crisis. We are seeking an experienced fundraising manager to join us on a Fixed Term Contract to cover a period of maternity leave.

Trusts and Statutory is a crucial, high-performing and mature income stream for James’ Place. In this Fixed Term Contract, the postholder will be care-taking as well as continuing to grow income. The organisation has invested in a new Executive Leadership Team to drive forward the development of our new strategy, so there is an opportunity for this postholder to contribute to this process.

The purpose of this role is to raise funds for James’ Place:

• taking overall responsibility for building the relationships with and securing income from Trusts and Statutory sources to realise our aim to deliver more life-saving support for men in suicidal crisis nationally.

The key internal relationships for this role are:

• Head of Fundraising and Communications
• Fundraising Manager, Philanthropy and Corporate
• Fundraising Manager, Community
• Philanthropy Lead
• Fundraising Executive
• Stewardship and Events Manager
• Chief Executive
• Executive Leadership Team

The key external relationships for this role are:

• Trustees
• Appeal Board members
• Funders
• Potential Funders

KEY RESPONSIBILITIES
80% Direct Fundraising Work

• Responsible for a portfolio of donors, volunteers and prospects and an annual fundraising target of c. £750,000 - £1,000,000 from trusts, foundations, and statutory sources.
• Build a network of donors and volunteer supporters and influencers across a range of audiences, maintaining and developing relationships, who can support your fundraising.
• Attend events and write major grant applications and other proposals.
• Support the Philanthropy Lead to maximise opportunities through the Appeal Board.
• Manage engagement and fundraising events to support the organisation’s fundraising ambitions.
• Build compelling cases for James’ Place projects to put to prospective and existing funders, ensuring accurate financial information is presented clearly.

20% Fundraising Administration

• Ensuring regulatory and best practice guidelines are understood and adhered to in all fundraising and public facing work.
• Work with colleagues in the London centre and across the organisation, to develop their experience and confidence in fundraising activities, ensuring they are fully briefed and supported at all times.
• Ensure all activities are of a high standard, meeting all relevant regulations and best practice guidelines.

Culture and Values

• Always represent James’ Place with respect, decorum, and confidence.
• Work with the team to build our understanding of men in suicidal crisis and how suicidal behaviour develops.
• Deputise for the Head of Fundraising and Communications and represent the charity as and when needed.
• Recognise the value of review and evaluation and contribute to the on-going development of James’ Place as a respected, effective, and sustainable charity.
• Undertake any other duties as required in pursuit of organisational success, based around delivery of the organisational business plan.

PERSON SPECIFICATION
Essential

• A good track record of fundraising in the charity sector, with proven results or equivalent relevant transferable experience.
• Experience of success in trusts and statutory fundraising and an excellent understanding of and experience of meeting the expectations of these funders.
• Excellent written and verbal communication skills, and the confidence to engage and build relationships with stakeholders and partners at the highest level.
• A keen eye for detail and ability to analyse complex data and research findings to extrapolate key messages to create compelling cases for support or to communicate the impact of interventions.
• The ability to present this complex information in the most appropriate format tailored to the specific audience.
• Practical and resilient.
• Able to communicate persuasively with passion and integrity.
• Constructive and collaborative attitude, able to problem solve.
• A team player, willing to work collaboratively, support others, and take on additional responsibilities when needed.
• An ability to work on difficult and sensitive issues, showing kindness, integrity, and being willing to seek and offer help as required.

Desirable

• Understanding of and interest in mental health / suicide prevention.

WE OFFER

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

APPLICATION PROCESS
How to Apply
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the three competency-based questions. We recommend for you to use the STAR (Situation, Task, Action, Result) method as a way of clearly and concisely outlining your skills, knowledge and experience.

Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity.

Key Dates
This advert is open on a rolling recruitment basis, so early application is encouraged to avoid disappointment.

First-round interviews are expected to be held online on a rolling basis, starting from w/c 5th October.

Next Steps
There will be a two-stage interview process for this role.

If your application is shortlisted, we will contact you by email following the closing date to invite you to a first-round interview with up to three members of the James’ Place team.

If successful, you will be invited to a second-round interview with up to two members of the James’ Place team.

The interviews will be competency-based, giving you the opportunity to demonstrate your skills, knowledge, and experience in relation to the role requirements outlined in the person specification.

If your application is not shortlisted, we will contact you by email to let you know the outcome of your application. We encourage you to register for future job alerts here, so we can keep you informed about other opportunities at James’ Place that may be of interest to you.

Support
If you have any queries or experience challenges with the application process, please email [email protected].

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

REF-231032

ABOUT TRAIN

TRAIN began as a detached youth work charity, and that foundation still shapes who we are. While our programmes have grown and diversified, we remain committed to working with young people who are often under-served. This includes those who may be facing complex challenges, feeling disconnected from school or support services, or struggling to find their place in the community. Our work is built on trust, consistency and respect, ensuring young people feel seen, valued and able to thrive.

Our vision: every young person should have the opportunities, tools and support they need to create a positive future.

ABOUT THE ROLE

As Didcot Mentoring Lead, you'll focus on early intervention for young people. You'll have the opportunity to help young people with goal-setting, healthy relationships, emotional regulation, educational engagement and making positive choices.

It will be your responsibility to develop and deliver consistent and nurturing mentoring provision across all of the secondary schools in Didcot and the primary schools in and around Didcot, providing young people with the much-needed 1:1 and group support which you will be able to tailor to their individual needs.

You'll ensure that our mentoring provision continues to evolve to meet young people's ever-changing needs. You will build a meaningful rapport with young people through an approach grounded in the principles of informal education, voluntary engagement and consistency.

Building excellent relationships with our schools and stakeholders is a crucial part of this role, utilising and expanding the existing network already in place, and providing them with reliability, consistency and a high level of professional ability to support the young people who need it most.

You'll be comfortable engaging with young people in our other varied settings as required. This includes spending time in the community on outreach and detached work, and assisting with delivery at our open-access youth clubs, holiday programme, trips and more.

It will be part of your role to ensure you create welcoming, inclusive spaces where young people feel seen, heard and supported.

You'll report directly to our Youth Work Manager and help ensure young people remain at the centre of all we do. We're happy to consider applicants wishing to work either four or five days a week.

SALARY AND BENEFITS

● Salary: £29,542 - £32,578 FTE, depending on experience. This range is based on a 37.5-hour week, pro rata for part-time hours. We welcome applicants who may not feel they meet every point of the person specification.

● Contract: Permanent

● Contractual hours: 30-37.5 per week. Most mentoring delivery takes place during the school day. We also ask all staff to have some involvement in our community provision, so this role includes at least one later evening per week (until 6.30pm).

● Annual leave: 25 days plus bank holidays

● Pension: 3% employer contribution

● Professional development: Tailored programme to suit your experience, ambitions and the requirements of the role.

● Wellbeing: Full membership of an employee assistance programme with mental health and wellbeing support. Clinical supervision is available to our staff team as required.

● Culture: Supportive, collaborative team with regular team meetings and shared learning.

KEY RESPONSIBILITIES

● Deliver 1:1 and group mentoring, modelling high standards of inclusive, empowering and trauma-informed practice.

● Forge and maintain excellent professional relationships with all schools in Didcot and TRAIN's stakeholders, including voluntary sector organisations and statutory services, building on the network already in place.

● Hold responsibility for the recruitment, planning, delivery and evaluation of the mentoring provision across all schools in Didcot, ensuring it is young-person centred and responds to the needs and aspirations of local young people.

● Ensure the mentoring offer is responsive to young people's ever-changing needs, developing with them, and that your practice is well-informed and up to date.

● Contribute to promoting a culture of equality, diversity and inclusion within the team and across all aspects of youth provision.

● Create and strengthen opportunities for meaningful youth voice in your mentoring sessions and programmes.

● Ensure compliance with safeguarding policies, and report any safeguarding concerns or disclosures to the Designated Safeguarding Lead.

● Contribute to our wider youth work offer, including youth clubs, detached/outreach, holiday programmes and trips, as required.

● Monitor, evaluate and report on outcomes and performance indicators in line with funder and organisational requirements.

● Ensure delivery is compliant with TRAIN's policies and procedures.

● There may be an opportunity for this role to grow, contributing to the recruitment, training and oversight of the mentoring team.

ABOUT YOU

Essential qualities

● Committed to TRAIN's mission, vision and values.

● Passionate about seeing under-served young people thrive and fulfil their potential.

● A collaborative team member, willing to support others and share learning.

● Commitment to personal development and reflective practice.

● The ability to build rapport with young people, colleagues and partners.

● Confident in delivering mentoring in both a 1:1 and group capacity.

● Organised and self-motivated, able to manage priorities in a busy environment.

● Able to manage conflict and respond effectively to challenging behaviour.

● Full UK driving licence and access to your own vehicle.

● Safeguarding training and experience.

● Experience of working directly with young people, particularly those facing disadvantage or marginalisation.

● Knowledge of psycho-educational concepts and frameworks.

● Satisfactory Enhanced DBS check (required prior to starting).

● Willing to work some ad-hoc flexible hours.

Desirable qualities

● Recognised psychology, mentoring or youth work qualification, or other evidence of continuous professional development.

● Experience of working in school settings or in partnership with education professionals.

● Experience in mentoring programme recruitment, programme design, delivery and evaluation.

● Confident in delivering open-access youth work.

● Trained in positive handling and de-escalation techniques.

● First aid qualification.

● Understanding of health and safety and risk management in both school and youth work settings.

Equal opportunities

TRAIN is committed to building a diverse and inclusive team. We actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience. If there are any adjustments we can make to support your application or interview process, please let us know.

Safer recruitment

TRAIN follows safer recruitment practice. We're committed to safeguarding and promoting the welfare of young people, and this appointment is subject to relevant background checks, including an enhanced DBS check and satisfactory references.

Recruitment timeline

● Applications open: Monday 31 August

● Applications close: Monday 21 September (midnight)

● Shortlisted candidates notified: Tuesday 22 September

● Interviews: Tuesday 29 September

Spitalfields Crypt Trust (SCT) is an East London charity supporting people affected by homelessness and addiction to rebuild their lives. We are looking for an experienced and inspiring Recovery Community & Therapeutic Service Manager to lead the development, delivery and continuous improvement of our Recovery Community and Therapeutic Service.

This is a part-time role working 28 hours per week and is fully onsite at our Shoreditch hub. There is some flexibility around how the hours are worked across the week, although ideally Friday will be included as a working day.

This is a key leadership role bringing together therapeutic support, aftercare, peer-led activity, volunteering, training and community engagement to create an integrated recovery journey. You will ensure that people accessing SCT's services have opportunities to strengthen their recovery capital, build supportive networks and progress towards greater independence and wellbeing.

Working closely with our Director of Services and colleagues across SCT, you will:

• Lead the ongoing development of SCT's Recovery Community and therapeutic offer.
• Oversee recovery-focused programmes, therapeutic interventions, aftercare and peer-led activities.
• Create meaningful opportunities for people with lived experience to shape services, volunteer, mentor and support others.
• Lead and develop staff, volunteers, peer mentors and facilitators, fostering a positive and inclusive culture.
• Build strong partnerships with commissioners, funders, treatment providers, housing and mental health services and other community organisations.
• Oversee service quality, budgets, monitoring and evaluation, ensuring services are safe, effective and demonstrate positive outcomes.
• Develop pathways into volunteering, employment, education and wider community engagement.

About you

We are looking for someone with significant experience of leading services within recovery, social care, community development, housing, health or a related field. You will have a strong understanding of addiction recovery and the challenges experienced by people affected by homelessness and multiple disadvantage.

You will be a confident and collaborative leader with experience of managing people, developing programmes, building partnerships and delivering measurable outcomes. You'll also bring strong organisational and communication skills, sound judgement and a genuine commitment to person-centred, trauma-informed and recovery-focused practice.

Above all, we're looking for someone who can inspire others, develop strong services and help create an environment in which people in recovery are active participants in their own community.

Location: SCT's Shoreditch hub, London E1
Hours: 28 hours per week, onsite, ideally including Friday as a working day

Please see the attached Job Description for full details of the role, responsibilities and criteria.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation (LWF) continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 490,000 people and winning over £4bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. 

Purpose 

At Citizens UK (CUK), our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

As the Data and Membership Officer for the Living Wage Foundation (LWF), you will play a pivotal role in supporting the smooth running of our internal processes and supporting our network of nearly 17,000 accredited Living Wage employers. Your responsibilities will span data management, customer service, finance administration, and team support. You will contribute to effective data management by supporting system updates, maintaining high-quality records on platforms such as Salesforce and ActOn, and generating reports for use by senior management.

Additionally, you will coordinate the administration and reconciliation of credit card payments and act as a liaison between the CUK Finance and LWF teams. In the area of customer service, you will manage our Employer support email inbox, respond to queries, and escalate complex issues as needed. You will also be responsible for updating internal systems, supporting merchandise and branding requests, and representing the Foundation in both written and verbal correspondence. Team support duties will include arranging logistics for team events, providing occasional administrative assistance to senior leadership, and ensuring internal handbooks and guidance remain current.  Throughout all areas of your work, you will collaborate closely with colleagues across the LWF Team to ensure we meet the needs and expectations of our employer network and other key stakeholders. 

Working as the Data and Membership Officer for the Living Wage Foundation, reporting to Senior Data and Insight Manager (LWF Operations and Insight team) your main responsibilities will include: 

Project Management 

• Support LWF team with good data management, reviewing employer pipeline numbers, reporting to Senior Management Team (SMT) when there are issues or delays. 

• Clean employer data, escalating complex issues to relevant colleagues. 

• Support the Senior Data and Insight Manager to maintain high-quality data across our systems, including Salesforce (CRM) and ActOn (marketing email platform). 

• Support the Operations and Insight Team with testing and implementation of new systems and processes. 

Learning and expertise 

• Keep internal handbooks and guidance up to date with ways of working practices, systems and policies, working with the LWF team to consider and implement improvements to make LWF an efficient and positive place of work. 

• Create and share basic reports from Salesforce for use by the team and SMT. 

Communications 

• Represent the Living Wage Foundation coherently in writing and verbally. 

• Work collaboratively with the team and across Citizens UK to ensure that we are meeting the customer service expectations of our employer network and stakeholders. 

Develop and manage external relationships 

• Manage our Accreditation Inbox, including responding to simple accreditation or form questions, and escalating more complex questions where necessary in a timely and helpful manner. 

• Update Moneypenny (LWF switchboard) on team changes, holidays etc. Receive and respond to general enquiries received through the switchboard. 

• Support on Employer Merchandise and branding requests where required, ensuring timely delivery and clear correspondence.

Develop and manage internal relationships 

• With Operations & Data Officer, support the LWF team to book items in and out of LWF merchandise library. 

• Arrange logistics for LWF all staff Away Day.

• Provide Senior Leadership Team (SLT) with occasional administrative support including booking travel, rooms, and making purchases when necessary. 

Income and resources 

• Coordinate the administration and reconciliation of credit card payments. 

• Liaise between CUK Finance team and LWF team, ensuring each team is updated on processes and working cross-team to ensure good communication. 

• Administration of LWF Away Day budget. 

Contribute towards Citizens UK’s strategic objectives 

• Responsibility for delivering agreed areas of the Foundation’s work plan.

• Work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.

• Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.

• Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.

• Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Professional certification in project management, administration, finance (D) 

Experience 

• Previous experience supporting data management and reporting, ideally using CRM systems such as Salesforce (E) 

• Prior experience in customer service or stakeholder engagement (E) 

• Experience working in a team-based office environment (E) 

• Experience in finance administration, including credit card administration and budget management (E) 

• Experience with cross-team liaison or project coordination (D) 

Key skills and knowledge 

• Strong organisational skills with the ability to manage multiple tasks and meet deadlines (E) 

• Excellent written and verbal communication skills, with the ability to respond professionally to internal and external queries (E) 

• Proficiency in Microsoft Office and familiarity with CRM and data management systems (E) 

• Attention to detail and accuracy in handling financial and data-related tasks (E) 

• Ability to produce and analyse basic reports (E) 

• Understanding of confidentiality and data protection principles (E) 

Personal qualities & values 

• A proactive self-starter, able to work independently and take initiative (E) 

• Collaborative and able to work effectively as part of a diverse team (E) 

• Flexible and adaptable, willing to support a range of operational needs (E) 

• Committed to the mission and values of the Living Wage Foundation and Citizens UK (E) 

• Willingness to learn new systems and processes, and to support continuous improvement (E) 

• Positive, professional attitude and commitment to high-quality service (E) 

Interview date: 21-22 October 2026

Contract: Permanent, hybrid 35 hours per week 

Salary: £35,426 - £38,093 per annum 

Location: Burford, Oxfordshire, OX18 4PF 

Closing date: Thursday 1st October 2026 

We’re recruiting a Data Compliance Officer!  You’ll be joining our Data & Insights team and be our data compliance subject matter expert (SME) in support of the successful delivery of the Blue Cross Data Strategy.  In this position you will help us continue cultivating a data-driven culture across our organisation, building a charity-wide community focused on data. This is a hybrid role and you must be able to work from our Burford office in Oxfordshire twice a week. 

More about the role

We are looking for a Data Compliance Officer to join our Data & Insights team within Information Services, working in close collaboration with our Head of Legal and Data Protection (DPO). In this role, you will be the day to day subject matter expert ensuring our data practices, marketing activities, and fundraising operations are compliant, robust, and aligned with current regulation. If you want to use your regulatory knowledge in a supportive, purpose-driven environment, this is a great opportunity to make a real impact. 

This role focuses on delivering clear, practical compliance guidance across the charity rather than taking a theoretical or box-ticking approach. You will act as the go to contact for advice on the Direct Marketing Association (DMA) code, PECR, and HMRC Gift Aid compliance, while supporting the DPO to maintain alignment with the UK GDPR, Data Protection Act 2018, and the Data (Use and Access) Act 2025. Your day to day work will range from assisting with Subject Access Requests and data incident responses to reviewing targeted communications, ensuring valid permission statements are in place, and auditing third-party supplier standards. 

You will collaborate closely with marketing, fundraising, and digital project teams to understand their goals and help them design compliant, effective processes from the start. Working alongside colleagues in Information Services, you will help develop data quality KPIs, establish standard operating procedures, and identify areas for automation and process improvement. You will also have the opportunity to advise on emerging challenges, including the responsible and transparent use of data in Artificial Intelligence, and deliver straightforward training and guidance that helps colleagues handle data with confidence. 

This is a hybrid role and you must be able to work from our Burford office in Oxfordshire twice a week. 

About you

You have a solid foundation in data protection and direct marketing regulations, with a knack for translating complex legal rules into simple, practical advice that colleagues can readily apply. You take an analytical, considered approach to your work and feel comfortable balancing multiple projects, queries, and statutory deadlines without losing sight of detail. 

Collaboration is key to how you work. Rather than simply highlighting obstacles, you enjoy working alongside different teams to find workable solutions that achieve their objectives while keeping the organisation fully compliant. You bring sound judgment, the confidence to escalate risks when necessary, and strong communication skills that allow you to build positive working relationships across all levels of the charity. 
 

Essential Qualifications, Skills, and Experience 

• In-depth working knowledge of Direct Marketing Association code (DMA) and Privacy and Electronic Communications Regulations (PECR) 
• A good working knowledge of UK GDPR, experience in the practical application of UK GDPR principles and effective monitoring of compliance, including Subject Access Requests and Data Privacy Impact Assessments 
• Excellent interpersonal skills, with the ability to explain complex issues clearly and calmly to non-experts
• Ability to work with diverse personalities and different perspectives to find common ground and influence positive outcomes
• Possess the confidence and integrity to highlight and escalate risks. 
• Possess strong attention to detail.  
• Ability to demonstrate understanding of and application of our Blue Cross values 

Desirable Qualifications, Skills, and Experience 

• Practical experience of fundraising, marketing, and income generation 
• Demonstrable awareness of Gift Aid and the requirements for HMRC compliance 
• Experience of working in a not-for-profit environment 
• Good working knowledge and understanding of risk management
• Experience of being part of a project team 

How to apply  

Click the apply button below and complete the online application process before the closing date.  

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.