Benefit advisor jobs

About MAP

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.

We are now responding to the largest emergency in our history. Over the last two year, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and work to secure their rights to health and dignity.

At the forefront of this effort is MAP’s UK Programmes Team – shaping public narratives, protecting and strengthening MAP’s reputation, and ensuring that the voices of our colleagues and the Palestinian communities we serve are heard worldwide.

About the role

MAP is looking for a professional institutional funding manager with vast experience in securing bilateral and multilateral grant and a track record of achieving income targets. As the Head of Institutional Funding, you will play a crucial role in leading the development and execution of MAP's institutional funding strategy. Your responsibilities will include establishing and nurturing relationships with key institutional donors such as UN agencies, FCDO, SIDA, and Irish Aid, as well as crafting compelling project proposals and ensuring compliance with all contractual and reporting requirements.

About you

You will have extensive experience in securing grants from institutional donors, particularly in emergency response, relief, and rehabilitation projects. You will demonstrate a track record of success in developing institutional donor funding strategies and managing funded projects, along with excellent communication and relationship-building skills. Most importantly, you should share MAP's deep commitment to making a positive impact in the lives of Palestinians.

In return, MAP offers a competitive salary and benefits package, providing the opportunity to lead impactful projects and initiatives within a collaborative and supportive work environment. Join us in our mission to support Palestinian communities in need.

How to Apply

Please submit your CV before the deadline of 12:00 noon GMT on 3rd February 2026.

Interviews will take place on Microsoft Teams on 17th February 2026.

If you have any questions, or reasonable adjustment requests at any point in the application and recruitment process, please contact our Recruitment Team. 

Equal opportunities

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Background checks

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.

Disclaimer
 
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     
 **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

The Role

As Wilder Learning Manager, you’ll lead a small, passionate team delivering inspiring outdoor learning and engagement programmes that connect schools, educators and young people with nature across Sussex. You’ll oversee the delivery and ongoing development of high‑quality accredited training, INSETs, school sessions and advice that supports schools to improve their grounds for nature and outdoor learning.

You’ll be an enthusiastic and confident leader, able to step into delivery when needed, and excited by innovation, collaboration and partnership working. Bringing experience of managing people, you’ll foster a positive, supportive and inclusive culture, encouraging creativity, continuous improvement and professional development.

This varied role combines leadership, project management and hands‑on involvement, playing a key part in ensuring our learning offer inspires and empowers educators and young people to connect with, care for and benefit from nature across Sussex’s land and marine environments.

A valid drivers licence is required for this role.

This role is subject to an Enhanced DBS with Barred List check

The Person

You will be a professional, values-led leader who enjoys supporting others to do their best work. You’ll bring a positive, practical and reflective approach; enabling you to navigate complexity, manage competing demands and support decision-making. You’ll be comfortable building trust, having honest conversations, and creating space for others to grow; balancing encouragement with clear expectations.

You’ll be organised and reflective, able to manage your time and priorities while remaining approachable and supportive. You’ll share Sussex Wildlife Trust’s commitment to inclusion and safeguarding, and reflect our values in your practice.  You’ll demonstrate a personal passion for wildlife, outdoor learning and the benefits nature connection for young people in Sussex, which will underpin everything you do.

Human Resources Manager (maternity cover)

Salary: £45,000-£50,000 / year

Location: Our offices are in Toynbee Hall, East London, but we welcome applicants from across the UK who do not wish to relocate. You should be willing to travel to our London office for team and project meetings up to six times per year. Project related travel costs will be reimbursed

Hours: Four to five days a week (flexible – minimum 28 hours/ week). The Young Foundation supports a 4.5 day working week and staff work this, wherever possible (pro rata for those working less than a 35-hour week)

Contract: Up to one year fixed term contract. Start date March 2026

Benefits: 25 days annual leave plus three office closure days between Christmas and New Year. We also provide two wellbeing days per year. Staff are signed up to one of two pension schemes and access a personalised well-being budget through Better Space. All employees also have access to our Employee Assistance Programme.

About The Young Foundation

The Young Foundation is a not-for-profit organisation driving community research and social innovation. We bring communities, organisations and policymakers together to understand the issues people care about and support collective action to improve lives. We involve communities in research and innovate together to inspire positive change.

About the role

We are looking for an experienced HR professional to lead and run the HR function at both a strategic and operational level, providing expert guidance and leadership across the organisation. You will provide high-level support to the Chief Executive and Chief Operating Officer, ensuring the timely and effective delivery of HR services, both internally and with external partners.

This role is particularly suited to a confident, adaptable HR leader who can support and guide the organisation through a period of significant change, including the transition to a new CEO. You will play a key role in shaping organisational culture, embedding change initiatives, and ensuring HR strategies align with business objectives and values.

The successful candidate will combine strong operational HR expertise with strategic insight, acting as a trusted advisor to senior leaders while maintaining high standards of governance, compliance, and employee experience.

About you

We are recruiting an experienced Human Resources Manager with a strong track record of providing strategic HR leadership at a senior level, ideally within the charity or social impact sectors. You should have extensive experience in employee relations, performance management, and organisational development, with the ability to advise senior leaders and resolve complex HR issues with discretion and professionalism.

This role would suit a motivated self-starter with a passion for the work we do, someone who can work independently while also influencing and collaborating with senior teams and trustees. You will have a deep understanding of inclusive recruitment, employment law, payroll, pensions, and HR systems.

You should be a proactive, CIPD Level 7-qualified professional (or equivalent senior-level experience) with the ability to embed equality, diversity, and inclusion into all aspects of HR practice. Strong stakeholder management, strategic thinking, and the ability to turn people insights into actionable organisational improvements are essential.

Process

This is a two-stage application process. The first stage will involve an interview, and the second stage will consist of an interview and a potential task.

First stage interviews will take place w/c 2 February 2026 (online via MS Teams)

Second stage interviews will take place w/c 9 February 2026 (In-person at our office). There might be an opportunity for final candidates to meet the incoming CEO.

The Young Foundation is an equal opportunities employer and as part of our commitment to increasing the diversity of our team we actively encourage people from Black and Ethnic Minority or other under-represented groups to apply for this role. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

You must have the right to live and work in the UK. Applicants who require a work permit in order to take up employment will not be considered.

Human Resources Manager, L'Arche Ipswich

ABOUT THE ROLE

Hours of work: 22.5 hours per week, flexibly
Salary: £34,224.59 FTE (£20534.75 for 22.5 hours)
Reports to: Community Leader
Place of work: L'Arche Ipswich
Contract type: Permanent, Part-time
Closing date: Sunday, 1st February 2026 at midnight

Notes: This position does not offer visa sponsorship.

Main purpose of the role

The Human Resources Manager provides effective HR support to all employees at L'Arche Ipswich, in line with L’Arche’s identity, mission and values.

The HR Manager will:

• Lead, facilitate and organise recruitment in the community together with the Registered Manager and the Community Leader;
• Actively seek opportunities to link up and maintain good relationships with organisations such as other recruitment and voluntary agencies, career offices, churches and communities, educational establishments with a particular emphasis on promotion among young people;
• Manage the full employee lifecycle, in line with employment law, regulatory requirements, and L'Arche policies;
• Support leaders with employee relations casework;
• Submit accurate payroll data;

Key essential criteria

• Understanding and identification with the aims, mission and values of L'Arche;
• Experience of working in HR, especially employee relations casework;
• Experience of the full employee life cycle including recruitment, training, performance management;
• Experience of a similar role with lead responsibility for employment matters;
• CIPD level 5 (Associate) or equivalent;
• Highly developed IT skills including familiarity with using HR databases;

This role is subject to an enhanced DBS criminal record check.

You can find more details about L'Arche Ipswich and L'Arche on our website

Discover what makes L’Arche a rewarding place to work—explore our employee benefits on our website.

A full job description and person specification can be found in the Recruitment Pack.

To apply, please submit your CV and answer the questions from our online application form.
The closing date is: Sunday 1 February 2026 at midnight

We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.

We also reserve the right to close the advert early if we receive enough suitable applications.

Please also read our privacy notice for job applicants.

REF-225 890

About you

Do you want to use your skills to make it possible for people with myeloma to live longer and better lives?  Are you an experienced event organiser looking for a new challenge?  We are looking for someone with event and project management experience who has excellent communication and relationship building skills to join the team responsible for delivering our programme of events. 

You’ll have good negotiation and presentation skills, a focus on detail and the ability to manage a variety of tasks often to tight deadlines.  You will need a thorough understanding of the principles of event management and how to identify and meet the needs of service users through event delivery as well as knowledge of systems for event evaluation and service improvement.

Previous experience of organising digital events and training or facilitating groups would be an advantage but not essential. 

About the role

The Information Events Coordinator will deliver the patient and family myeloma and AL amyloidosis information events programme consisting of face-to-face and online events hosted by the team and held throughout the UK, developing the strategy for the programme and implementing event activity with the aim to increase participation and attendance.

The role holder will organise the planning, coordination and delivery of the information events programme including administration, promotion and marketing, dealing with event logistics and delivery on the day.  You will monitor the associated income and expenditure for the information events programme ensuring that the programme is delivered to budget.

You will also be responsible for organising the planning and delivery of the digital events programme, dealing with promotion and marketing and taking ownership of technical aspects of running online events as well as developing marketing material and a publicity and communications strategy for the information events programme.

About us

Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 9am on 16 February 2026 and interviews will be held w/c 23 February 2026. If you are invited for an interview, you will be asked to complete a short pre-interview task.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Goodman Masson are delighted to be partnered with The Scouts to recruit for an Interim Financial Controller on a 12 month Fixed Term Contract (MAT cover). 

The Scouts actively engages and supports young people in their personal development, empowering them to make a positive contribution to society. 

As their Financial Controller, you will lead the Financial Accounting and Payroll team. This hands-on, strategic role requires a leader capable of driving operational efficiency in transactional accounting while managing the complexity of statutory reporting, audit, and internal control frameworks.

It is essential that you have a strong working knowledge of Charity SORP and have led financial control teams within a similar sized organisation. 

Key Responsibilities: 

• Oversee all day-to-day accounting operations (AP, AR, GL, Banking) and drive efficiency. Ensure the integrity, controls, and continuous improvement of all finance systems.

• Be the primary lead for the production of annual statutory accounts and the management of the year-end audit. Ensure full compliance with tax obligations (VAT, Corporation Tax) and external regulations.

• Design, implement, and maintain a robust and effective internal control framework, ensuring processes are documented and controls are strictly followed.

• Lead cash flow management, debt collection, liaise with investment managers, and report on compliance with the financial reserves policy.

• Manage and motivate the Financial Accounting Team and oversee the Payroll Operations Manager, ensuring an accurate, timely, and compliant payroll and pensions service.

• Act as a key advisor to employees and trustees, specifically managing the fixed asset register and partnering on capital expenditure budgets.

Essentials: 

• A recognised, full Professional Accounting Qualification (ACA, ACCA, CIMA).

• 5-10 years’ Post-Qualification Experience (PQE) in a senior financial accounting or audit position with a demonstrable track record of success in managing complex financial operations.

• Experience working within a charity environment and strong knowledge of charity SORP. 

• Proven experience in statutory accounts production, managing audits, implementing strong internal controls, and overseeing transactional teams.

• Strong change management skills and a passion for driving continuous process and system improvements.

Salary is up to £68,000 + Excellent Benefits. 

The Scouts are based in Gilwell Park, Chingford, London. Hybrid working with 2 days per week in the office. 

Nearest train station is Chingford Rail Station (25 minutes from Liverpool Street). A regular shuttle bus service operates from Chingford station to the Scouts Office (Gilwell Park). 5 minute journey time.

Ample on-site parking also available.

Applications will be reviewed as and when they are received with interviews set up on a rolling basis. Please apply ASAP to ensure you are considered. 

Harris Hill is thrilled to partner with Christian Aid, to hire their new Web Optimisation Manager, to work in either London, Cardiff, Edinburgh or Warrington. The Web Optimisation Manager is a strategic, user-focused digital optimisation specialist with strong experience in SEO, CRO and UX on large or complex websites. You are confident using data and insight to diagnose issues, test improvements and demonstrate impact — particularly in fundraising or purpose-led environments.

By combining strong SEO leadership, CRO and UX expertise, and advanced analytics, you will identify performance issues, diagnose barriers to engagement, and deliver measurable improvements — always putting users first and aligning with Christian Aid’s values.

Key responsibilities:

• Develop and implement technical SEO, AEO, and site architecture strategies to improve platform health and attract relevant traffic.
• Deliver key technical SEO projects (crawlability, indexation, schema, site performance), alongside audits, keyword and competitor research, and backlink analysis.
• Lead tag management, server-side tagging and customer data platform integration to ensure accurate tracking.
• Review and optimise user journeys, UX and CRO, identifying conversion barriers and using behavioural insights, A/B testing and technical improvements to maximise impact.
• Line manage and support a Digital Performance Advisor, fostering a high-performing, insight-led team

Essential experience and skills:

• Strong experience in technical SEO, CRO and UX, with a proven track record of improving user journeys and conversion is essential
• Experience working with charities and non-profit organisations
• Highly proficient in Google Analytics 4, SEMrush (or equivalent), Google Tag Manager, Hotjar or Contentsquare, Power BI and Looker Studio
• Experience developing and delivering CRO strategies, including A/B and multivariate testing
• Working knowledge of CMS platforms such as Drupal, with basic HTML and CSS understanding
• Confident people manager with experience leading and coaching specialists

Closing date- Rolling. Applications are now being reviewed on a rolling basis. Please apply today!  

• Salary and location- £48,937 in London (Waterloo). £44,056 in Cardiff, Edinburgh, Warrington.
• Hybrid working- 2 days in the office, 3 days working from home.
• Full-time, permanent.
• Snapshot of their benefits- 25 days holiday, plus bank holidays, increasing with length of service. Career break after 2 years of service.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

This is an exciting position for an exceptional person with a strong campaigning background to work for one of the UK’s leading rights NGOs. In this role, you’ll have the opportunity to devise high-impact campaigns to achieve real change, co-ordinating a multi-disciplinary high-performing team to further privacy, free expression and data protection rights. Ideally, you’ll also be a key Big Brother Watch spokesperson in the media.

You’ll have both people and project management responsibilities, leading our campaigns on key civil liberty issues such as digital ID, free speech and protest rights, facial recognition, AI and mass surveillance. 

You’ll plan, execute and evaluate campaigns across all areas of our work.

Big Brother Watch

Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.

We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect the public’s rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.

We’re a small, dedicated and highly effective team of seven full-time staff and five volunteers.

Job description

Campaigns

• Develop and execute quarterly campaigns plans to manage and schedule relevant advocacy, policy and research work to further our strategic aims

• Co-ordinate a high-performing, multi-disciplinary team to pursue campaign goals

• Identify advocacy and press opportunities to further campaign aims

• Strategise/oversee development of campaign materials & engaging supporter actions 

• Promote Big Brother Watch’s campaigns in the media, writing articles and giving quotes/live interviews to press and for our social media channels

• Uphold Big Brother Watch’s reputational excellence in public fora 

• Work with Director to periodically set campaign priorities in our organisational strategy

• Communicate complex issues to varied audiences, whether parliament, press or public; whether through traditional means (e.g. print media) or public stunts and actions

• Build strong relationships with parliamentarians and advisors across all parties

• Identify opportunities to further our strategic aims in parliament through committees, parliamentary questions and other activities; as well as regional assemblies and on occasion local government

• Work with stakeholders and pursue collaborative campaigns/coalitions on key issues

• Develop and advance Big Brother Watch’s relationships with allies across Government, legislative bodies, international organisations & NGOs in a strictly cross-party manner

• Reflect, evaluate and implement learning from Big Brother Watch’s campaigns

Events

• Organise Big Brother Watch’s party conference fringe events annually

• Seek other opportunities to organise Big Brother Watch events at appropriate times, including report/campaign launch events, public events and stakeholder roundtables

Management

• Oversee the organisation’s execution of campaigns, ensuring appropriate delegation

• Ensure the highest level of quality of all campaigns output

• Line management responsibilities for the advocacy team (currently two Legal and Policy Officers)

• Manage staff performance and development, and ensure wellbeing

• Help foster a positive, supportive and high-performance work environment 

This is an exciting opportunity to get experience with a large and growing charity with an engaged and fun team. You will be a key part of our mission to ​find a cure for all types of brain tumours.​

​Our Systems Manager is being seconded to an internal project for the next 6-9 months and so we are seeking an experienced IT professional to join our team for an interim basis for six months with the possibility of a three month extension.​​​​

In this role you will you lead a team of three people in supporting our staff team of 70 by providing reliable, effective and efficient IT systems and equipment. This include ​the monitoring and maintenance of our IT software and, with external support, our IT hardware. ​​

You will line manage the Database Assistant ​and Data Processing Assistant.

​

​If you are excited to learn more about this position, please take a read through our recruitment pack provided in the advert.

​

If you have the skills and ambition that we are looking for we welcome your application. ​ We are really looking forward to welcoming a new member to our team!​​​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. ​

Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​

​

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Working hours: This is a full-time role (35 hours per week) with the opportunity for hybrid working and flexible working. Attendance in person will be required at the Diocesan Office or venues within the Diocese for relevant committee meetings.

Part-time working may be considered for an exceptional candidate, with a minimum of 28 HPW (0.8 WTE).

Salary: £42,000- £46,000 per annum, subject to qualifications and experience.

Benefits: We offer a range of benefits including hybrid and flexible working, 11% non-contributory pension scheme, 25 days holiday rising to 29 after five years’ service.

ROLE DUTIES

• Act as the primary governance support for the COO, ensuring all governance activities align with strategic priorities.
• Lead and manage the administration of the Finance Executive, Audit & Risk Committee, and Property Committee
• Support the COO, Diocesan Secretary and Head of Service Delivery in managing risk processes, including risk registers and compliance reporting.
• Prepare governance and Committee reports and relevant dashboards for the COO, CEO and senior leadership, including the Management Team and Bishops Leadership Team.
• Acting as a liaison between governance bodies and internal/external stakeholders.

CRITERIA

• Degree or equivalent level of relevant experience in governance, business administration, or a related field.
• Relevant and substantial experience in committee administration and governance support.
• Experience of working with and familiarity with regulatory compliance and risk management.
• Experience of working with, alongside a strong understanding of governance principles and compliance frameworks

For more information  please see the job description, and to apply please visit the Chelmsford Diocese website to complete a application form.

Closing Date: Midday Thursday 12th February

Interview Date: Tuesday 24 February

We reserve the right to invite candidates for preliminary interviews.

Please be advised we reserve the right to close the role early and we cannot consider candidates who do not complete and return a completed application form.

Please refer to the CDBF Privacy Policy found on the Chelmsford Diocesan website for guidance on how we will process your data.

We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!​

​​This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals.​

We currently have an opening for a Community Fundraiser, to be based in the Mid-North Wales and West Midlands region.​​

​As the Community Fundraiser covering Mid-North Wales and West Midlands, you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK.​

​​Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1 million.​​

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• ​​Do you live in Herefordshire, Shropshire, Staffordshire,​Warwickshire, West Midlands, Worcestershire or Mid-North Wales?​
• Do you have at least one years' experience of working in a professional Community Fundraising position?​​Have you answered Yes to these questions?​
• Does this sound like the opportunity to really get 2026 off to an amazing start? ​​​

If you are excited to learn more about this position, please take a read through our recruitment pack provided with this advert.​​

If you have the skills and ambition that we are looking for we welcome your application.  We are really looking forward to welcoming a new member to our team!

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

5Rights is seeking to recruit an outstanding​ professional​ Senior Public Relations Adviser to support our world-leading NGO at a time of exceptional visibility and opportunity to scale our impact. This is a remote role​ and can be based either in the UK or Belgium.​

​
About 5Rights​

5Rights Foundation exists to ensure a digital world that will serve children and young people today and for future generations. We are a small team of senior professionals and experts delivering change in how the digital world works. We have shifted the narrative and the agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No.25), and industry standards (e.g. IEEE 2089).​​

Role Purpose​​​

The Senior Public Relations Advisor leads 5Rights' external public relations and media strategy, positioning 5Rights as a global authority on children’s rights in the digital environment. The role shapes the public narrative around our mission, ensuring 5Rights’ work achieves maximum visibility, credibility and impact with policymakers, the media, industry and the public.​

This is a senior, strategic role requiring exceptional judgement, political awareness and strong relationships across media and stakeholder landscapes.​

Key Responsibilities​​

• ​Develop and deliver a comprehensive public relations strategy aligned with 5Rights’ mission and policy objectives.
• ​Position 5Rights as a leading voice on children’s rights​ in the digital environment in UK, EU and international media.
• ​Anticipate emerging issues and shape proactive public relations strategies around key policy moments, research releases and advocacy campaigns.
• Protect and enhance the organisation’s reputation, including crisis communications and risk management.
• Build and maintain strong relationships with senior journalists, editors and broadcasters across national and international media.
• ​Secure high-profile coverage in print, broadcast and digital media.
• Act as principal media advisor to the Executive Director and senior leadership team.
• Support and coach senior spokespeople and youth representatives for media engagements.
• ​Lead public relation planning for major campaigns, policy launches and advocacy initiatives.
• ​Advise on strategic partnerships and external engagement from a public relations perspective.
• Represent 5Rights at events, conferences and high-level meetings as required.​
• Contribute to strengthening 5Rights’ overall public relations impact by bringing senior PR expertise, networks, and strategic media insight to the team.​

Person specification​

This is a highly challenging and rewarding position for a professional with the following attributes:​​

Essential skills and attributes: ​

• ​Extensive senior-level experience in public relations, communications, journalism or public affairs, ideally within policy, advocacy, human rights, technology, or social impact sectors.
• Proven track record of shaping national and international media coverage and securing high-profile placements across print, broadcast and digital platforms.
• ​Demonstrated experience leading public relations and media strategy, including reputation management, at organisational or campaign level.
• Experience advising senior leaders and acting as a trusted public relation expert in high-stakes and politically sensitive environments.
• Exceptional writing and editorial skills, with the ability to translate complex policy, technical and research content into compelling public narratives.
• Deep understanding of media landscapes, political processes and public policy dynamics, particularly in the UK, the EU and internationally.
• Experience of crisis communications and issue management.
• Outstanding judgement and political awareness.
• ​Strong strategic thinking combined with hands-on delivery.
• Highly developed interpersonal skills with the ability to influence and build relationships at senior level.
• ​Confident, authoritative and credible spokesperson when required.
• Excellent project management and organisational skills with the ability to manage multiple high-profile priorities simultaneously.
• ​Ability to work under pressure and respond rapidly to fast-moving external developments.
• Strong collaboration skills and ability to work effectively across multidisciplinary teams.
• High standards of professionalism, discretion and integrity.
• Deep commitment to the mission and values of 5Rights Foundation.
• Resilient, adaptable and solutions-focused.​
• Proactive, self-motivated and comfortable working with a high degree of autonomy.​​

Desirable skills and attributes:​

• ​Experience working on children’s rights, digital rights, technology policy or online safety.​
• Experience of international advocacy and global communications.​

Practical details​

• ​Location: Remote position in either the UK or Brussels. Some international travel required.​
• Salary: €80,000 / £70,000 per annum including all benefits.​The final offer will depend on skills and experience.​
• ​One-year contract, renewable dependent on impact.​
• Working hours: Full time (38h week), with occasional accommodation necessary for work across time-zones. ​
• Statutory pension contribution.​
• 25 days annual leave per annum.​
• Work equipment including a laptop will be provided.​
• ​Starting data: ASAP, depending on notice period.​
• Reporting line: Leadership team

5Rights values diversity and we strongly encourage people from under-represented groups to apply for this role. We aim for our recruitment to be inclusive and equitable, and we strive to constantly learn and improve in this regard. 

How to apply​

Please send your CV and a brief cover letter by 31st January 2026 via our website.​

Chief Officer

Citizens Advice Woking (CAW) provides free, independent, and confidential advice and information to the residents of Woking, and anyone who works in the Borough, particularly the most vulnerable, to help with the problems they face.  We are the only organisation locally that can and does address client issues holistically, across areas such as debt, housing and welfare benefits, not just single issues, and this is increasingly important as client problems become more complex.

We are looking for a Senior Manager who will bring both innovation and experience to lead a valued local charity.

Reporting to the Chair of the Trustee Board, the Chief Officer

• Is responsible to the Trustee Board for the management and leadership of Citizens Advice Woking,
• Represents Citizens Advice Woking to funders, partners and stakeholders,
• Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers,
• Is responsible for the continuing funding, planning and financial management of the service,
• Represents the organisation in Woking and contributes to the overall provision of strategic advice services in the borough.

In particular, the priorities for the Chief Officer in 2026/27 will be to:

• Manage CAW’s external relationships with our funders and the Woking community generally, to ensure satisfaction with the delivery of current projects, and their continuation,
• Collaborate closely with the other Surrey LCA Chief Officers to respond to the changing funding landscape. In parallel, continue to identify and deliver local projects for local funders,
• Ensure that suitable alternative premises are secured, and the transition is managed as smoothly as possible,
• Ensure the staff and volunteers are enabled to work effectively, particularly during this period of disruption,

The Chief Officer has an important leadership role, working closely with the Operations Manager, who has line responsibility for the staff and, generally, the internal CAW operation.  The volunteers are managed on a day-to-day basis by the Advice Session Supervisors, who are critical to ensuring the quality of advice to clients, and the smooth running of the office. 

How to apply

To apply for the role of Chief Officer at CAW, please see the Job Pack on our website.

You will need to send us your CV and a maximum 2 page supporting statement. The supporting statement should demonstrate how you meet the criteria outlined in the person specification and outline why you are interested in becoming the CO of Citizens Advice Woking.

Closing date for applications: Friday 6th Febraury

Applications will be reviewed on receipt, and we reserve the right to close earlier if applications from sufficient suitably qualified candidates have been received

Citizens Advice Doncaster Borough is expanding its services to provide vital, community-based support to Doncaster residents facing the challenges of the rising cost of living and energy crisis. We are seeking a dedicated individual to deliver holistic and specialist Money & Energy advice.

As part of our team, you will empower clients to achieve the best possible outcomes by providing high-quality customer service and support, all while upholding the core aims and principles of the Citizens Advice Service. You will thrive in a dynamic environment, demonstrating both initiative and strong teamwork, and be committed to going the extra mile to make a real difference. 

This fixed-term contract is initially until 30st June 2026  and is subject to continued funding. The role involves working across various locations within Doncaster.

 

Role purpose

• To provide Energy & Money advice to clients 

• To provide advice on how to deal with Energy Debts 

• To provide a high-quality advice and support services 

• A Benefit Calculation as part of Income Maximisation

• Energy Efficiency support & advice 

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning. 

•  Negotiate with third parties as appropriate. 

• Switching energy providers 

• Information and support on the Priority Services Register

• Check eligibility and provide Information about the Warm Home Discount 

• Any other possible Schemes / Grants available that can support the client with their energy issues

• Provide Advice on energy complaints and processes 

• Smart Meter information / advice

• Carbon Monoxide Awareness

• To provide Financial Capability and Income Maximisation advice to clients. 

• To share responsibility for compliance with the Projects targets and requirements.

• Ensure quality standards are met. 

• To work effectively with other partners to deliver a seamless service to clients

• Undertake service delivery at Outreach venues as required. 

• Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.

• To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.

Advice 

• To provide Energy & Money advice to clients on energy issues

• To provide advice on how to deal with Energy Debts, looking at wider debt issues and options, making referrals or taking action as appropriate. 

• Provide General Advice and assisted information to clients on energy issues

• Empower clients to act on advice and information provided 

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Negotiate with third parties as appropriate. 

• Ensure income maximisation through the take up of appropriate benefits. 

• Provide advice and assistance to other staff across the whole range of advice issues. 

• Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.

• Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation. 

• Ensure that all work conforms to the organisation's systems and procedures. 

Research and campaigns 

•  Assist with research and campaigns work by providing information about clients' circumstances. 

• Provide statistical information on the number of clients and nature of cases and provide regular reports to management. 

• Monitor service provision to ensure that it reaches the widest possible client group. 

• Alert other staff to local and national issues. 

Professional development 

• Keep up to date with legislation and undertake appropriate training. 

• Read relevant publications. 

• Attend relevant internal and external meetings as agreed with the Team Leader and/or Line Manager. 

• Assist with Service initiatives for the improvement of services. 

Administration 

• Review and make recommendations for improvements to Citizens Advice services. 

• Maintain local information systems. 

• Use IT for statistical recording, record keeping and document production. 

• Keep up to date with policies and procedures relevant to organisational work and undertake appropriate training. 

• Attend internal and external meetings as agreed with the Team Leader and/or Manager.  

• Maintain close liaison with relevant external agencies. 

Other duties and responsibilities 

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service. 

• Demonstrate commitment to the aims and policies of the Citizens Advice service. 

• Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues. 

Person specification

• Experience of providing Advice. 

• Effective oral communication skills with particular emphasis on negotiating and representing. 

• Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence. 

• Ordered approach to workload and an ability and willingness to follow and develop agreed procedures. 

• Understand the issues involved in interviewing clients. 

• Numerate to the level required in the tasks. 

• Ability to prioritise own work, meet deadlines and manage caseload. 

• Ability to use IT in the provision of advice and the preparation of reports and submissions. 

• Ability to monitor and maintain own standards and work as part of a wider team 

• Understanding of and commitment to the aims and principles of the Citizens Advice service and its equality and diversity policies. 

Desirable Criteria

• Experience of providing General. Energy or debt advice would be desirable. 

• Experience of working to targets

• Experience of working in the voluntary sector would be desirable. 

• Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively 

• Demonstrate understanding of social trends and their implications for clients and service provision 

• Have access to a vehicle and be willing to travel