875 Care management jobs

Scope and senior accountability

Hold delegated senior responsibility for the performance, quality, workforce, safeguarding and development of the children and family services portfolio.

Lead EHWP+ as a key commissioned programme, ensuring that delivery remains aligned with contract requirements, local need, agreed outcomes and Spring North’s values.

Hold senior accountability for the effective management and delivery of counselling and therapeutic services within the portfolio, including service quality, practitioner practice, professional standards, supervision arrangements and continuous improvement.

Balance strategic direction with strong operational grip, intervening early where delivery, safety, quality, finance or partnership performance is at risk.

Contribute to whole-organisation leadership, growth, resilience and culture as an active member of the Senior Leadership Team.

4. Key accountabilities

4.1 Strategic leadership of children and family services

• Develop and implement a clear strategic direction for EHWP+ and the wider children and family services portfolio, aligned with Spring North’s organisational strategy and local commissioning priorities.
• Maintain a strong understanding of the changing needs of children, young people, parents and carers, using data, lived experience, professional insight and community intelligence to shape priorities.
• Create a more connected portfolio by linking existing services, clarifying pathways and reducing gaps, duplication and avoidable hand-offs for families.
• Promote early help, prevention, relationship-based and strengths-based approaches that improve emotional health, wellbeing, resilience and family outcomes.
• Keep abreast of policy, legislation, evidence and emerging practice affecting children, young people and families, translating these into proportionate action.

4.2 EHWP+ programme leadership and delivery

• Provide senior leadership and direction to the EHWP+ team, creating a shared focus on access, quality, outcomes, partnership delivery and continuous improvement.
• Lead the operational delivery of counselling and therapeutic provision, ensuring clear service models, referral and allocation arrangements, appropriate caseload management, safe thresholds, effective practitioner deployment and consistent therapeutic practice across employed teams and delivery partners.
• Ensure counselling and therapeutic interventions are delivered by appropriately qualified and competent practitioners, with suitable induction, supervision, continuing professional development and access to specialist or clinical advice where required.
•  Ensure that service plans, capacity, resources and delivery arrangements are sufficient to meet contractual commitments and respond appropriately to local need.
• Establish clear management arrangements, decision-making routes and performance expectations across employed teams and delivery partners.
•  Review delivery data, caseload or activity information, outcomes, waiting times, feedback and emerging risks; agree and monitor corrective action where required.
• Ensure that the voice of children, young people, parents and carers is visible in-service design, review and improvement.
• Support effective mobilisation, change and service redesign when contracts, need or evidence require a different delivery response.

A little bit about the role

Contract: Full Time, Fixed Term (6 months) 

Salary: £29,151.91 (£32,727.26 if based in London/receiving London Office Allowance) plus competitive pension 
 

Location: Flexible, hybrid. If you are based in London or receiving London Office Allowance you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. (Please note that travel to the London office is at your own expense)

This six-month role has been created to provide additional capacity during a busy period of organisational growth and change, with a particular focus on supporting a high volume of recruitment activity and providing an efficient, inclusive and candidate-focused recruitment service across the organisation

Alongside recruitment, the role will support the People Officer with onboarding new starters and provide high-quality HR administration across the employee lifecycle. This is a fast-paced and varied role that would suit someone with an interest in recruitment, who is highly organised, proactive and passionate about delivering excellent people services.

Key Responsibilities

Recruitment

• Coordinate recruitment activity across the organisation, ensuring vacancies are advertised effectively on relevant platforms and within agreed timescales.
• Manage recruitment administration, including scheduling interviews, coordinating assessment activities and maintaining accurate recruitment records and trackers.
• Act as a key point of contact for candidates and hiring managers throughout the recruitment process, delivering a positive and inclusive experience.
• Coordinate reasonable adjustments for candidates and support the organisation's commitment to equitable and inclusive recruitment practices.

Onboarding

• Support the People Officer in coordinating onboarding activities for new starters, ensuring a smooth and welcoming transition into the organisation.
• Assist with preparing contracts, offer letters and onboarding documentation.
• Coordinate induction schedules, meetings and introductory sessions with managers and key stakeholders.

Administration

• Provide high-quality administrative support across the employee lifecycle, maintaining accurate employee records and HR systems.
• Act as a first point of contact for routine People Team queries, providing timely responses and escalating where appropriate.
• Provide administrative support to People Team projects and initiatives as required.

For list of full responsibilities, please see the job pack

A little bit about you

Experience and Knowledge

•  Experience of coordinating recruitment  processes within a busy environment and managing multiple recruitment activities simultaneously
•  Experience of providing high-quality administrative support, ideally within a People/HR function
• Knowledge of recruitment best practice and an understanding of the importance of delivering an excellent candidate experience.
• Experience of using applicant tracking systems, HR systems or other database management systems.
• Strong working knowledge of Microsoft Office applications, particularly Outlook, Word and Excel
• Understanding of employee onboarding processes and HR administration.
• Awareness of equality, diversity and inclusion principles and their application within recruitment and people practices

Characteristics and Skills

• Excellent organisational skills, with the ability to manage multiple recruitment activities and competing priorities simultaneously.
• Strong attention to detail and commitment to producing accurate work.
• Excellent written and verbal communication skills, with the ability to build positive relationships with a wide range of stakeholders.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• A proactive and customer-focused approach with a commitment to delivering excellent service.
• Strong problem-solving skills and the ability to identify opportunities for process improvement.
• Adaptable and flexible, with the ability to respond positively to changing priorities.
   

Benefits

• Flexible working hours
• Competitive pension employer contribution
• 25 days annual leave + bank holidays + office closes from 25 Dec to 1 Jan
• Interest free loan for season ticket
• Personal coaching and mentoring
• Cycle loan scheme
• Deposit loan scheme
• Volunteering days
• Employee assistance programme
• Life Assurance Scheme (x3 salary)

Harris Hill is looking for an interim Fundraising Assistant to support a national cancer charity for 3 months ASAP.

Key tasks and duties

Communicate with supporters via email, offer tips for their fundraising, get to know them and build rapport.

Update records on our fundraising database.

Place orders for fundraising materials.

Respond to supporter queries 

Any other duties that are within the scope and remit of the role and as agreed with your manager.

Ideally, you would have previous experience of working in a fundraising team, supporter care, or similar.

If you are interested in this opportunity and would like to find out more, please get apply for more details.

Family Team Recovery Worker / Support Worker

Brighton and Hove 

£28,426 FTE (£26,530 for 35 hours) 

Contract type: Fixed-term (1 year), Part Time 

Hours: 35 hours 

Please note: This role is restricted to female applicants only, as being female is a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Are you passionate about supporting families affected by substance use to achieve lasting change? If so, this is an exciting opportunity to join Oasis Project, an award-winning charity delivering specialist drug and alcohol treatment and recovery services for women, children and families. 

As a Family Team Recovery Worker, you will work within a trauma-informed, gender-responsive and child-centred service, providing structured support to women and families with complex needs. You will play a key role in delivering Oasis Project's Parenting Our Children, Accessing Recovery (POCAR) programme, working directly with mothers and, where appropriate, fathers who may be involved with Children's Social Care. 

This is a varied, rewarding and sometimes emotionally demanding role where you will work within a team to manage a caseload, deliver individual and group interventions, contribute to safeguarding and child protection processes, and work closely with Children's Social Care and partner agencies to support positive outcomes for families.  

You will be confident working independently in the community, including some lone working, while maintaining strong professional boundaries and building trusting relationships. 

You will have experience supporting people affected by substance use or other complex needs, along with experience of safeguarding, caseload management and multi-agency working.

Relevant Health and Social Care experience and / or a qualification, is essential. Knowledge of recovery approaches, trauma-informed practice and safeguarding procedures is also required. 

Most importantly, you will be compassionate, resilient and committed to delivering person-centred support that empowers women and families to reach their potential. 

This post is subject to an Enhanced DBS check, including a barred list check. Applicants must have the right to work in the UK. 

If you're looking for a role where you can make a genuine difference to the lives of women, children and families, we'd love to hear from you.

It is an occupational requirement that applications are open to WOMEN ONLY, as permitted under Schedule 9, Part 1, of the Equality Act 2010. We are committed to building a diverse and inclusive workforce and actively encourage applications from individuals who are disabled, neurodivergent, or from minoritised ethnic backgrounds.

Juno Women’s Aid are a growing organisation with an exciting pipeline of innovative projects and ambitious plans for the future. This is a unique opportunity to join a forward-thinking team and play a key role in driving new ideas and initiatives from concept to delivery.

Who We're Looking For

We are seeking an experienced operations professional who combines strategic thinking with strong planning, implementation, and project management capabilities. The successful candidate will be an excellent communicator, confident in engaging with a wide range of stakeholders and comfortable with public speaking.

You will thrive in a fast-paced, survivor-focused environment, demonstrating the ability to remain calm under pressure while managing a varied and demanding workload. Strong organisational skills, adaptability, and the ability to balance multiple competing priorities are essential for success in this role.

If you're committed to upholding the highest standards of care and eager to drive impactful change, we invite you to help us build a safer future.

NOTE: We encourage early applications as this vacancy may close once we have appointed a successful candidate.

For further information about the role, please visit our website and download the Job Description which can be found at the bottom of the job vacancy page. 

When completing an application for one of our vacancies, please use clear examples of how your experience, ability, skills/transferable skills, meet the requirements detailed in the Person Specification.

Please include examples from paid or voluntary work/activities or other 'life' experiences. This information will be used as a basis for shortlisting.

Where you don’t meet the requirements of the post currently, please explain how you intend on doing so, for instance via training and commitment to personal development.

Harris Hill is delighted to be working with a leading peer-led organisation supporting people living with HIV to recruit an Engagement Peer Support Coordinator.

North West London | £32,000 pro rata | 24.5 hours per week | 12-month contract

This is an exciting opportunity for someone with lived experience of HIV to use their expertise to support people who have become disengaged from HIV care and help them reconnect with appropriate services.

The Role

Working as part of a multidisciplinary team, you will:

• Contact and engage people living with HIV by phone, text, email and community outreach.
• Carry out home visits and community-based support where appropriate.
• Build trusting, person-centred relationships with clients.
• Assess individual needs and co-create wellbeing plans.
• Provide advocacy and support clients to attend appointments.
• Signpost and refer to health, welfare, housing and immigration services.
• Support clients with hardship grants and relevant referrals.
• Identify and respond appropriately to safeguarding concerns.
• Maintain accurate electronic records and monitor client progress.
• Work closely with NHS clinical teams, peer workers and community partners.
• Attend meetings, supervision and relevant training.

About You

You will have:

• Lived with HIV for at least two years and be open about your status.
• A strong understanding of the social, economic and psychological issues affecting people living with HIV.
• Excellent communication and interpersonal skills.
• A commitment to empowering clients and maintaining professional boundaries.
• The ability to manage your own caseload and priorities.
• Good IT and record-keeping skills.
• A collaborative and reflective approach to your work.

Desirable experience includes:

• Peer support or advocacy.
• Supporting people with complex needs.
• Navigating health, social care or voluntary-sector services.
• Knowledge of benefits, housing or immigration systems.
• Knowledge of services supporting people living with HIV in London.
• Speaking a community language.

The role is open to people living with HIV under a genuine occupational requirement for peer-led support.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We’re looking for a compassionate and motivated Community Connector to join our GP Integrated Mental Health Service and Mental Health Integrated Community Service in Surrey Heath.

This is an exciting opportunity to work at the heart of local communities, supporting people with their mental health and wellbeing by helping them access the right support at the right time. Working alongside GPs, mental health practitioners, partner agencies and community organisations, you will provide timely assessments, brief psychosocial interventions and practical support that helps people build on their strengths, overcome barriers and connect with services, activities and networks that promote independence and recovery.

As part of Catalyst Support, you will be joining a Surrey charity committed to supporting wellness together through kindness, integrity and commitment. We are looking for someone who is confident working with people experiencing mental health challenges, able to build positive relationships with professionals and community partners, and passionate about making support more accessible, joined-up and person-centred.

Location: Surrey Heath
Salary: £30,280
Hours: 35 hours across Monday to Friday
Contract type: Permanent

Key responsibilities:

To work jointly with the Mental Health Practitioner in conducting assessments, including risk assessment, and to work with patients to support them in identifying their socially determined needs and goals, provide self-management tools and facilitate the development of personal support plans

• To provide a range of motivational and structured psychosocial interventions
• To promote independence through an enabling asset-based approach that draws on individuals’ strengths, preferences and ‘natural’ support networks
• To establish effective working relationships with a range of agencies to facilitate a ‘joined up’ approach to support plans
• To liaise with, develop and maintain good relations with GPs, practice managers and other health practitioners across mental health and physical health pathways and wider support networks
• To provide continuity throughout recovery; engaging the patient with key services such as Safe Havens, accessing CMHRS, and providing support for those engaged with and leaving CMHRS, and linking into local wellbeing services and activities
• To co-ordinate and support patients to access a range of community services such as wellbeing services, housing providers, family and carer support services, debt and employer advisors where appropriate
• To assist with community resource mapping exercises and maintain a database of community resources; map where there are gaps in provision across the PCN and wider geography and work with other VCS organisations to develop resources where most needed
• To promote and support (where necessary) advised follow up actions from physical health checks for people with serious mental illness
• To support patients to engage with local peer support workers and volunteering services
• To support and supervise any peer support workers linked to PCN
• To work with the service to identify opportunities to expand provision particularly in local communities where there is a lack of service provision identified
• To broker and establish new partnerships between public and voluntary sector agencies to enhance service delivery and access to services
• To develop and sustain professional relationships with service users, partner agencies and appropriate external agencies
• To complete locally agreed quality outcome measures, with patients and to undertake regular reviews
• You may be required to cover duties not listed within this job description.

About the organisation

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

 About you

Essential:

• A diploma or degree in an appropriate subject, e.g. counselling, psychology, social work, probation, mental health, or Health and Social Care Level 3; and/or a minimum of two years’ community experience in drug, alcohol or mental health work.
• Understanding and ability to work to confidentiality, consent, information sharing and safeguarding policies within an integrated service.
• Good communication and written skills, with a commitment to accurate and confidential record keeping.
• Ability to interact effectively with the client group, colleagues and other professionals while maintaining clear boundaries.
• Ability to break down stigma and barriers associated with working with the client group.
• Understanding of the issues and needs of the client group.
• Knowledge and understanding of community working and lone working, with the ability to maintain safety while working in the community.
• Ability to work to all policies, procedures and standards of the service and joint-working arrangements with key partners.
• Good understanding of personal limitations, with the ability to identify when to seek advice and support and deal with emotionally challenging issues objectively and professionally.
• Ability to manage challenging behaviour, anger and verbal aggression from patients.
• Proficient in Microsoft Word, Outlook and Excel.
• Ability to enter data onto a database as required by the service.
• Demonstrates Catalyst’s values of kindness, commitment and integrity.
• Ability to maintain equal opportunity standards at all times.
• Ability to be resilient when working with the client group, while demonstrating compassion and willingness to go the extra mile.
• Ability to maintain respect for the client group, peers and partners.
• Adaptable to change.
• Dynamic and self-motivated.
• Proactive, motivated and energetic.
• Ability to work calmly in a challenging environment.
• Capacity to innovate and work flexibly on own initiative as well as part of a team.
• Commitment to developing skills and knowledge through ongoing learning and development.
• Ability to work flexibly across operational hours.
• Ability to work to the policies, procedures and standards of the charity.

Desirable

• If holding a professional qualification, maintain up-to-date professional registration, e.g. BACP, HCPC, BPS or recognised equivalent.

Benefits

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks

• This role is subject to a basic DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

We welcome requests for reasonable adjustments at any stage of the process.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

The Associate Director (Investments) role will design and lead a new mission-aligned strategy that puts racial justice and community power at its centre - redefining how our capital can be put to work to restore dignity and collective care within communities.

This is not a conventional investment role. It will take all of us, including our grant partners to imagine, design and build. Your role is to hold this with bravery and humility, and a willingness to shift as we continue to learn and deepen our strategic ambitions.

We are looking for someone who is as comfortable engaging with communities on the ground as they are with fund managers and wealth advisers - someone who understands that the way capital moves is itself an act of power, and who brings the vision, relationships and technical grounding to help Tudor use its assets in genuine service of our mission.

You will sit on the Senior Leadership Team, serve as Tudor's primary investment adviser to the Board and Finance
& Investment Committee, and lead a working group of trustees and partners as we chart this new course. 

Oxford Hospitals Charity is seeking an engaging and proactive individual to join our Fundraising Team and support our brilliant fundraisers, as they say thank you to their hospitals. As a visible ambassador for the charity as Community Fundraising Officer you will lead the charity in connecting our hospitals with the community they serve.

Responsible for the day-to-day development and delivery of our community fundraising activity, you will bring your communication and collaboration skills to identify new opportunities for grateful patients to give back to the hospitals, and support them throughout their fundraising journey with the charity. Whether it’s a family, a school, a local golf club or a corporate, you will help all of these amazing supporters find a fundraising opportunity to show their gratitude for the care our hospitals provide.

The ideal candidate will be proactive and tenacious, enjoying seeking out new opportunities for the charity, with a can-do attitude. They will have excellent attention to detail and organisational abilities, with exceptional interpersonal and written communication skills. Occasional evening and weekend working time will be required by the role. 

Chief Executive Officer – White Lodge

Location: White Lodge, Chertsey, KT16 0FA (hybrid, minimum 3 days a week in the office)
Salary: circa £75,000
Contract: Permanent, full time, 37.5 hours per week

Could you lead a charity with deep roots and a strong sense of community into its next chapter – creating greater opportunities for people with disabilities and/or neurodiversity to thrive?

About us

White Lodge is a leading charity supporting children, young people and adults with disabilities and their families. With more than 60 years’ history, we support over 2,500 people across Surrey and beyond through specialist services and facilities in Chertsey.

White Lodge is a community as much as a service provider, built around our values of ENABLE: Equity, Nurture, Advocacy, Belonging, Language and Empathy. Our Active Plan 2025–30 sets four ambitions: Enhance accessibility and social opportunities; Champion customers' voices in health and social care; Transform local attitudes; and Strengthen its resources.

With strong systems, governance and a diversified income base, White Lodge is well placed for its next phase. The new CEO will provide continuity while bringing strategic, operational and entrepreneurial leadership to respond to a changing funding environment and pursue new opportunities, including a children's services tender.

As our next Chief Executive Officer, you will:

• Strategy & Impact: Deliver White Lodge's strategy, translating ambitions into measurable outcomes and impact.
• Leadership: Lead and develop a committed workforce, fostering an inclusive, accountable and values-led culture.
• Governance & Finance: Partner with the Board to ensure strong governance, financial sustainability and effective risk management.
• Operations: Ensure high-quality, person-centred services and effective organisational systems and performance.
• Income & Partnerships: Diversify income and develop relationships with commissioners, funders, NHS partners and the wider community.
• Influence & Advocacy: Champion customers' voices, strengthen White Lodge's profile and help transform attitudes towards disability.
• Safeguarding & Compliance: Ensure high standards of safeguarding, regulatory compliance, equality and ethical leadership.

Who you are

• A seasoned senior leader with significant experience in a complex organisation, ideally within charity, health, care or wider public services.
• Experienced in leading substantial teams and complex services, with strong financial, operational and commercial understanding.
• A strategic thinker with a track record of organisational change, sustainable growth and measurable outcomes.
• Experienced in working effectively with a Board, commissioners, funders and strategic partners.
• An emotionally intelligent, inclusive and entrepreneurial leader who builds trust, creates clarity and brings people with them.
• A compelling communicator and ambassador, committed to equity, inclusion, dignity, safeguarding and ensuring lived experience shapes decisions.
• Experience of disability, social care, children's services or another regulated service environment would be advantageous, as would commissioned services or significant tender experience. Previous CEO experience is desirable but not essential; exceptional Directors or Deputy CEOs ready to step up are encouraged to apply.

Why White Lodge?

• Help create a world that is inclusive to all, regardless of ability.
• Lead an established charity with a committed team, strong systems and strengthened governance.
• Deliver the ambitions of the Active Plan 2025–30 and pursue new opportunities.
• Work alongside customers, families, staff, volunteers and trustees who share White Lodge's values.

Application

For full details of the role and how to apply, please download the full appointment brief. For an informal and confidential conversation, contact Jenny Hills at Harris Hill with times to speak and (optional but appreciated) a CV or professional profile, treated with strictest confidence.

Closing date for applications: 9am, Monday 5th October 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Accountable to: Support Team Manager

Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Contract type: Permanent

Salary: £26,750

Location: Loughborough, England (Travel required to all Baca Services locations)

Start date: September 2026

Help Change Young Lives

At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives.

As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.

Key Responsibilities:

• Support young people using trauma-informed approaches (including PACE and recovery models)

• Promote safety and safeguard young people from exploitation and harm

• Support emotional wellbeing, independence, and life skills development

• Encourage engagement in education, training, and community activities

• Maintain accurate and compliant records

• Work closely with social workers, schools, and partner agencies

• Contribute to a reflective, learning-focused team culture

• Be a role model, offering care and compassion without discrimination.

• Plan and participate in day trips and annual residential weeks.

About you:

• Alignment with Baca’s values and mission.

• Ability to respond to change and work as part of a diverse team.

• Self-motivated, proactive, and able to take initiative.

• Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking young people.

• Relevant training or willingness to complete essential training within the first year.

• Experience working with young people, especially in cross-cultural settings.

• Excellent communication, organisational, and ICT skills.

• Driving licence and access to a car.

• Enhanced DBS check required.

You will be:

• Approachable, reliable, and a strong team worker.

• Supportive, responsible, and personable.

• Flexible and able to work occasional evenings and weekends.

What We Offer

• The chance to make a meaningful difference

• A supportive, values-driven team

• 33 days’ holiday (pro rata), pension, wellbeing support, and more

How to Apply

If you are passionate about creating lasting change for young people and have the skills needed, we would love to hear from you.

Please note: You must have the right to work in the UK. You must also be able to legally drive in the UK for this role.

Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.

About the role

• 3 days (24 hours) per week (flexible working encouraged, hours spread across several days per week preferred)
• Hybrid working across our Kensington main office and somehome working. The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the service which could change over time.
• Salary range from £28k to £31k (FTE) depending on experience, with the expectation that all desirable and essential attributes within the job description should be in evidence to achieve the top of this range (see job pack on our website)
• Competitive benefits including 27 days holiday (FTE), enhanced pension scheme, health cashback scheme, access to employee support programme incl. GP appointments

Do you want to help lift some of the most vulnerable in our communities out of poverty? Do you want work with a small, compassionate, dynamic charity, and help change lives? If so, we would love to talk to you.

This is a crucial role to support our Advice Services team. They are the gatekeepers of our work, being the first point of contact for our clients, most of whom will be struggling and may be both emotionally and physically vulnerable. You may be the first person many of our clients will have spoken to about their issues and being able to put them at ease in a professional, yet warm and friendly manner is incredibly important. You will get to make the first impression of Crosslight and help build trust and engagement from the very start.

The role is varied but will involve handling new client enquiries in person and on the phone, understanding their situations, assessing their needs, booking and coordinating appointments, providing information, and acting as an advocate for the work we do.

About Crosslight

Crosslight works to lift people out of poverty and help them build a better future. We long for our communities to flourish and for no one to be left behind, and our vision for our staff and volunteers is more than just a job, it is an opportunity to make a difference. 

Crosslight was born out of the ministry of the local church and retains a strong Christian ethos which informs and underpins the values by which we operate. Our calling is to work in partnership with local churches and community organisations to serve anyone in need, irrespective of their race, gender, religion, sexuality or any other characteristics. Together with our partners, we strive to effect lasting change and increase the capacity of our clients to realise their full potential.

We are of our community and for our community – we are ‘all together’, and we would love for you to join us.

“Working for Crosslight has been life changing for me. I love the people that I work with and the supportive environment that has been created – everyone really looks out for each other. Crosslight really cares about their clients and treats everyone as an individual. It is hugely rewarding.” Sarah, staff member

Visit our website for details of how to apply.

Position: Press and Communications Officer, Wales
Hours: Part-Time, 21 hours per week
Location: Home-based in Wales
Salary: Starting from £26,912 per annum FTE (£16,147 actual for 21 hours per week) plus excellent benefits
Salary Band and Job Family: Band 1, Charity
You’ll start at our entry point salary of £26,912 FTE (£16,147 actual) per annum, increasing to £28,594 FTE (£17,156 actual) after 6 months service and satisfactory performance and to £30,276 FTE (£18,166 actual) after a further 6 months.

Swydd: Swyddog y Wasg a Chyfathrebu, Cymru
Math: Rhan-amser, 21 awr yr wythnos
Lleoliad: Gweithio gartref yng Nghymru
Cyflog: Cyfwerth ag Amser Llawn £26,912 (£16,147) y flwyddyn ynghyd â buddion rhagorol
Band Cyflog a Theulu’r Swydd: Band 1, Elusen
Byddwch yn dechrau ar ein cyflog pwynt mynediad o Cyfwerth ag Amser Llawn £26,912 (£16,147) y flwyddyn, gan gynyddu i Cyfwerth ag Amser Llawn £28,594 (£17,156) ar ôl 6 mis o wasanaeth a pherfformiad boddhaol ac i Cyfwerth ag Amser Llawn £30,276 (£18,166) ar ôl 6 mis arall.

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

Gwybodaeth amdanom ni 

Rydyn ni’n gwneud yn siŵr bod pobl sy’n byw ag MS wrth galon popeth rydyn ni’n ei wneud. Yr ymrwymiad hwn sy’n dod â ni ynghyd ledled y DU.

Mae ein strategaeth yn seiliedig ar yr hyn y mae pobl y mae MS yn effeithio arnynt wedi dweud wrthym sy’n bwysig iddyn nhw. Mae’n rhoi ffocws clir a phendant i ni.

Mae ein gwaith yn seiliedig ar obeithion a dyheadau ein cymuned MS. Gyda’n gilydd rydyn ni’n ymgyrchu ar bob lefel, yn ariannu ymchwil arloesol ac yn darparu cymorth a gwybodaeth sydd wedi ennill gwobrau.

Ein pobl yw ein prif ased ac maen nhw’n rhan annatod o’n llwyddiant. Rydyn ni’n cynnig amgylchedd gwaith bywiog a blaengar lle byddwch chi’n gallu gwneud gwahaniaeth.

About this job

This is a brilliant opportunity to join our hardworking, creative and supportive MS Cymru team

You’ll be communicating with both Welsh and English speaking audiences, and you must be a fluent Welsh speaker/writer.

We’re looking for a tenacious, proactive Press and Communications Officer to join our team and help us meet our ambitious goals.

Crucially, you’ll promote and deliver media coverage/strategies to promote our work with a particular emphasis on promoting our fundraising, campaigning and service activity.

You’ll also be our point of contact for media enquiries we receive. And you’ll support the development and delivery of our digital communications, ensuring we have a strong and representative social media presence.

The chosen candidate will have relevant experience (such as a press office, PR agency or journalism) and be comfortable managing competing priorities as part of a busy team. You’ll have excellent writing and communications skills in Welsh and English, and a positive attitude.

Welsh language written and speaking skills are essential. An application submitted in Welsh will be treated no less favourably than an application submitted in English.

Y swydd

Mae hwn yn gyfle ardderchog i ymuno â’n tîm gweithgar, creadigol a chefnogol yn MS Cymru.

Byddwch yn cyfathrebu â chynulleidfaoedd Cymraeg a Saesneg, a rhaid i chi fod yn siarad ac ysgrifennu Cymraeg yn rhugl.

Rydyn ni’n chwilio am Swyddog y Wasg a Chyfathrebu dygn, rhagweithiol i ymuno â’n tîm a’n helpu ni i gyflawni ein nodau uchelgeisiol.

Yn hollbwysig, byddwch yn hybu ac yn darparu strategaethau/sylw yn y cyfryngau i hyrwyddo ein gwaith, gyda phwyslais penodol ar hyrwyddo ein gweithgareddau codi arian, ymgyrchu a gwasanaeth.

Hefyd, chi fydd ein pwynt cyswllt ar gyfer ymholiadau gan y cyfryngau. Byddwch hefyd yn cefnogi’r gwaith o ddatblygu a darparu ein cyfathrebiadau digidol, gan sicrhau bod gennym bresenoldeb cryf a chynrychioladol ar gyfryngau cymdeithasol.

Bydd gan yr ymgeisydd llwyddiannus brofiad perthnasol (er enghraifft mewn swyddfa’r wasg, asiantaeth cysylltiadau cyhoeddus neu newyddiaduriaeth), a bydd yn hyderus yn rheoli blaenoriaethau sy’n cystadlu â’i gilydd fel rhan o dîm prysur. Bydd gennych sgiliau ysgrifennu a chyfathrebu ardderchog yn Gymraeg a Saesneg, yn ogystal ag agwedd gadarnhaol.

Mae sgiliau siarad ac ysgrifennu yn y Gymraeg yn hanfodol. Ni fydd cais a gyflwynir yn Gymraeg yn cael ei drin yn ddim llai ffafriol na chais a gyflwynir yn Saesneg.

Closing date for applications: 9:00 on Monday 12th October 2026.
Anticipated interview date: 28th & 28th October.

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme 
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Housing is one of the biggest factors affecting people's health and wellbeing. We are looking for two Community Wellbeing Coordinators to join our Community Connect Social Prescribing Service, with a specific focus on housing advocacy and support.This is an exciting opportunity to work at the intersection of health, housing and community support, helping residents navigate complex systems, understand their options and access the support they need. 

You will support residents whose wellbeing is affected by issues such as: 

• Housing insecurity 
• Risk of homelessness 
• Overcrowding 
• Disrepair 
• Temporary accommodation 
• Digital exclusion 
• Difficulties understanding housing processes and evidence requirements 

The role is about practical support, advocacy and navigation. You will work alongside residents to understand their circumstances, explore options, gather evidence, complete applications where appropriate and connect them with relevant services. 

We're looking for someone who: 

• Has experience supporting people in health, social care, housing, advice, voluntary sector or community settings. 
• Can build trusting relationships with residents facing difficult circumstances. 
• Understands how housing and other wider determinants impact health and wellbeing. 
• Is confident working with multiple agencies and coordinating support. 
• Can manage expectations sensitively whilst maintaining hope and motivation. 
• Has strong organisational and case management skills. 
• Understands safeguarding and person-centred practice 

If you're passionate about reducing inequalities, empowering residents and finding practical solutions to complex challenges, we'd love to hear from you. 

Please note, a member of the housing team will be on the interview panel therefore CV’s & supporting statements will be shared with them.

Interviews are likely to be held Friday 23rd October 2026.

Why Work for Us:

• Hybrid working 

• Additional Birthday Day off 

• Flexitime and TOIL 

• Pension employer contribution 6%

• Two volunteering days (pro rata)

• 25 days annual leave plus bank holidays (pro rata)

• Access to the Blue Light Card 

• Ongoing training and professional development opportunities

• A positive, inclusive team culture where your ideas are valued

• Enhanced maternity/paternity pay

• Employee Assistance Programme