Care management volunteer jobs
A little bit about the role
Location:Hybrid. If you are based in London you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. Please note that travel to the London office is at your own expense.
Contract: Full time, permanent
Salary: £47,906 (£51,411 inclusive of London office allowance) plus competitive pension
Please note that this role will be closing on Wednesday 19 August at 9am.
We are looking for an account management, or workforce development professional that will consistently deliver on sales targets for our programmes and develop and maintain strong relationships with our partners for high satisfaction rates.
You will be part of a high performing Partnerships and Placements team that builds and maintains partnerships with local authorities (LAs) and children’s trusts nationally, in order to develop and support 600+ Fellows (alumni) annually through our key programmes. This is directly linked to achieving Frontline’s organisational objective of having 4,000 impactful Fellows by 2025, who will create social change for children without a safe or stable home
We are looking for someone with:
- A consistent record of hitting sales targets and forecasting accurately
- Skill in building trusted, senior-level partner relationships
- Confidence writing compelling proposals and delivering engaging pitches
Please see the job pack for a full list of responsibilities.
A little bit about you
We are looking for someone with a strong background in sales and account management, who consistently delivers against targets and forecasts with confidence. You will bring a natural ability to build trust with senior partners, balancing their needs alongside those of colleagues across the organisation. You will be a clear, persuasive communicator, skilled at writing proposals and leading pitches that land well with different audiences. Above all, you will be dependable and proactive, helping to build a high-performing culture through strong collaboration and sound judgement under pressure.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.
For further information about this role, please contact Joanne Ormston, Principal Partnerships Lead (please see the job pack for contact details).
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT NOAH'S ARK
Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.
Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.
Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.
JOB DESCRIPTION
The Fundraising Data and Operations Manager role sits within the Supporter Engagement (Public Fundraising) team which is part of the wider Income Generation and Communications directorate. It is a pivotal role as it’s at the centre of all our Fundraising data, payments and supporter-related processes.
The role plays a vital function in our income generation, supporter cultivation and marketing activities. As such, the postholder is expected to be a proactive enabler for the team.
ABOUT YOU
You will be a highly organised, dedicated and reliable CRM professional, ready to play a significant role in enabling the team to achieve our ambitious income generation and supporterbase growth targets.
Previous experience of working with a CRM database is essential. You will additional have demonstrable experience in data segmentation and analysis.
You approach tasks with a collaborative, nurturing and fundraising-focused mindset.
You thrive in a collaborative, high-performing team where colleagues support one another and work together to achieve shared goals. You enjoy building positive relationships, sharing ideas and contributing to a culture of continuous improvement.
Most importantly, you are motivated by purpose. You understand that your contribution to fundraising will make a real and lasting difference to the lives of the babies, children and families supported by Noah's Ark Children's Hospice, helping ensure they receive exceptional care when they need it most.
Please note - we are only accepting direct applications for this role
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we kindly advise you to submit your application as early as possible.
We help children who are seriously unwell make the most of every day



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK is looking for an individual with extensive Salesforce CRM and Agile Product Ownership experience to join us as our CRM Product Lead. This is a brilliant opportunity to work with colleagues across fundraising, marketing, digital, finance and technology to shape the vision, strategy and roadmap for our Salesforce platform, enabling exceptional supporter experiences and helping deliver lasting change for children.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As CRM Lead (Product Owner), you will own the vision, strategy and delivery roadmap for Save the Children's Salesforce CRM ecosystem, ensuring it continually evolves to meet the needs of our fundraising, marketing and supporter engagement teams. Leading a team of three CRM professionals, you will act as the voice of the business within agile delivery teams, balancing operational, technical and strategic priorities to maximise value from our CRM investment.
This is a highly collaborative role with significant stakeholder engagement across the organisation. You'll spend much of your time working with internal teams, external suppliers and delivery partners to prioritise demand, manage backlogs, facilitate agile ceremonies, drive continuous improvement and ensure successful delivery of CRM enhancements. The role requires someone who thrives in a fast-paced environment, can manage competing priorities effectively and is passionate about using technology to deliver social impact.
In this role, you will:
- Own and develop the Salesforce CRM vision, strategy and roadmap, ensuring alignment with organisational priorities and supporter needs.
- Lead, coach and support a team of three CRM professionals, fostering a collaborative and high-performing culture.
- Manage and prioritise the CRM backlog, facilitating sprint planning, stand-ups, backlog refinement and other agile ceremonies to ensure effective delivery.
- Build strong relationships with stakeholders across fundraising, marketing, finance, digital and technology teams, translating business requirements into well-defined user stories and solutions.
- Partner with developers, CRM specialists and external suppliers to deliver high-quality Salesforce enhancements, integrations and releases.
- Oversee CRM performance, data quality and governance, identifying opportunities to improve processes, automation, reporting and supporter experiences.
About you
To be successful, it is important that you have:
- Significant experience leading Salesforce CRM delivery, optimisation and support, either as a CRM Lead, Product Owner or similar role, with deep knowledge of Salesforce (Sales, Service, and/or Nonprofit Success Pack) essential.
- Experience managing CRM roadmaps, backlogs, and agile delivery.
- Understanding of CRM data models, data governance, and reporting.
- Strong experience with integrations (e.g., finance systems like Agresso, marketing tools, payment processors).
- Familiarity with Agile delivery (Scrum, Kanban) and product management practices.
- Strong stakeholder management and influencing skills, with the ability to engage confidently with both technical and non-technical audiences.
- Experience leading teams and creating high-performing environments, with the ability to coach, motivate and develop colleagues.
- Strong organisational and prioritisation skills, capable of managing a high-volume workload and balancing multiple competing demands.
- Experience within the non-profit, charity or fundraising sector would be highly desirable.
Ideally, you'll also bring some or all of the following:
- Salesforce certifications (Administrator, Business Analyst or Product Owner).
- Experience with FinDock or similar payment platforms.
- Knowledge of supporter engagement, fundraising or marketing technology ecosystems within the non-profit sector.
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
- Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'.
- Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
- Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
- Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back.
- Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions.
- Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
- Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive.
We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.
We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.
Closing date: 16th August 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Right now, Gaza is one of the hardest places in the world to be a child. As of July 2026, UNICEF reported that more than 21,000 children had been killed and around 44,500 injured since October 2023. Over 58,000 have lost one or both parents or primary caregivers, while around 700,000 have missed almost three years of formal education.
Established in 2024, Children Not Numbers (CNN) is a medico-legal charity committed to the health, safety, education and rehabilitation of Gaza’s children. Working alongside colleagues in Gaza and more than 100 volunteers worldwide, including surgeons, medics and lawyers, the charity provides medical care, medical evacuations, education, psychological support and international advocacy. Within its first year, CNN evacuated more than 300 children and their companions, supported over 650 children through its multidisciplinary clinical team, delivered maternal healthcare to more than 600 women, educated over 350 pupils through its primary school, provided holistic care for 71 orphans and distributed more than 1,000 food aid baskets.
Reporting to a Co-Founder and Director, the Senior Communications Manager will lead Children Not Numbers’ social media strategy and day-to-day digital communications, using ethical storytelling to grow audiences, strengthen supporter engagement and help drive fundraising. Building on the charity’s established communications strategy, the postholder will also support website content, campaigns and brand development, working closely with colleagues in Gaza, the fundraising team and external creative partners to ensure the charity’s work is communicated with accuracy, sensitivity and dignity.
This role offers an exciting opportunity to help shape the next phase of Children Not Numbers’ growth, bringing fresh ideas, creativity and strategic thinking to a charity where communications plays a central role in fundraising and advocacy. With a collaborative ‘yes’ culture, the freedom to think differently and the autonomy to turn ideas into action, the successful candidate will have real influence over campaigns and storytelling.
As Senior Communications Manager you will:
- Lead Children Not Numbers’ social media strategy and day-to-day digital communications, creating compelling, ethical content that grows audiences, strengthens supporter engagement and helps drive fundraising
- Line manage the Marketing & Communications Officer and Gaza-based Video Journalist, while overseeing relationships with external creative and PR partners
- Work closely with colleagues in Gaza, the fundraising team and senior leaders to develop content and campaigns that communicate the charity’s work with accuracy, sensitivity and dignity
- Support digital content creation across the charity’s website, working with an external website agency, supporting the development of campaign landing pages and ensuring consistency of messaging and brand
- Create and/or review written content, including thought leadership pieces, fundraising materials, impact reports and organisational publications
- Monitor performance and emerging opportunities, using insight and creativity to continually strengthen the charity’s communications and digital presence
About you
This role will suit a strategic doer who thrives in a fast-paced environment and is motivated by seeing the impact of their work. While hugely rewarding, the role is also highly reactive and, at times, harrowing, requiring sound judgement, resilience and the ability to adapt quickly as priorities change. The organisation has an embedded mental health and wellbeing programme in place to support staff – please ask for details.
Essential skills and experience:
- Experience developing and/or implementing social media strategy within a charity or NGO settings
- Track record of creating engaging digital content and using ethical storytelling to build audiences and strengthen supporter engagement
- Strong understanding of the role communications and social media play in successful fundraising, with experience developing and delivering integrated digital campaigns that support fundraising, advocacy or wider organisational objectives
- Experience managing people, or demonstrating equivalent leadership experience, with the ability to motivate, develop and support others
- Excellent writing, editing and verbal communication skills, with exceptional attention to tone, accuracy and detail
- Strong understanding of social media platforms, digital trends, audience engagement and analytics, with experience using insight and data to inform strategy and optimise performance
- A confident, collaborative leader, with the ability to work at pace, respond to changing priorities and make sound judgements under pressure
- An understanding of, or genuine interest in, the Gaza and broader Palestine context, humanitarian issues, and the importance of ethical storytelling
- Strong content creation and visual design skills, including experience using Canva or similar design tools
Desirable:
- Experience in the humanitarian or international development sector
- Experience working with photographers, videographers or content creators in international or complex operating environments
- Experience of influencer engagement, partnership development or community-building campaigns
- Knowledge of Google Analytics, Buffer (or similar social media management platforms), SEO and digital performance reporting
Interviews will take place on a rolling basis, therefore please apply ASAP.
To apply, please upload a copy of your CV ensuring alignment with the person specification. A cover letter is not required, however if you wish to include notes to help clarify alignment between your experience and the person specification, please do so.
While this role is primarily aimed at candidates based in the UK, CNN will consider exceptional applicants based in countries with a time difference of no more than one hour from the UK. If you are applying from outside the UK, you will need to clearly specify your location and the time difference in the Notes section of your application to be considered for the role.
Please note that we will only be able to reply to suitable applicants.
Interviews will take place on a rolling basis, therefore please apply ASAP.
To apply, please upload a copy of your CV ensuring alignment with the person specification. A cover letter is not required, however if you wish to include notes to help clarify alignment between your experience and the person specification, please do so.
While this role is primarily aimed at candidates based in the UK, CNN will consider exceptional applicants based in countries with a time difference of no more than one hour from the UK. If you are applying from outside the UK, you will need to clearly specify your location and the time difference in the Notes section of your application to b
Please note that we will only be able to reply to suitable applicants.
This is a new role at High Trees, created because we believe Lambeth’s voluntary and community sector (VCS) is one of the borough’s greatest assets – strong, skilled and rooted in the communities it serves. Place-based organisations like ours play a vital role in supporting individuals, strengthening communities, growing local economies and shaping the policy decisions that affect the people we work with. We want a dedicated Manager who can help make that case, loudly and effectively, both within High Trees and across the wider system.
A key part of this role is our contract to deliver capacity building support to Lambeth’s VCS, commissioned by the local authority and delivered through the Lambeth Hubs Partnership – but this is one strand of a much bigger picture. We want this role to think beyond any single contract, taking a long-term view of what Lambeth’s VCS infrastructure support needs to look like, and leading the development of new approaches, including peer support models and a more circular economy across the sector.
Health and wellbeing is increasingly shaping where funding and investment in our sector flows, and we want Lambeth’s VCS to be ready and well-positioned to respond to this shift. You will play a leading role in this, working with partners including the SEL VCS Alliance to develop shared practice across South East London boroughs, and ensuring our sector’s voice is heard as these opportunities develop.
This role is as much strategic as it is operational – we’re never too far from the ground at High Trees, and you’ll be expected to lead on much of the day-to-day delivery yourself. That means designing and delivering workshops and one-to-one capacity building support, developing resources and toolkits, and running networking events that bring Lambeth’s VCS together. You’ll also build a network of trusted delivery partners – freelancers and facilitators, ideally drawn from within our own sector – helping to keep skills, income and opportunity circulating within Lambeth’s VCS.
As VCS Infrastructure & Development Manager, you will lead High Trees’ work to strengthen Lambeth’s voluntary and community sector, acting as an advocate for High Trees and a champion for the wider sector, while managing funded contracts and programmes that support local organisations to grow their skills, systems and impact.
The role combines strategic leadership – shaping High Trees’ contribution to the future of VCS infrastructure support, and representing the sector within key partnerships – with hands-on operational delivery, including direct capacity building support, training and events. You will be confident managing multiple work streams, and equally comfortable working strategically and on the ground.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Shop Manager
Reporting to: Retail Support Manager
£27,941 - £30,840
37.5 hours per week
Huyton, Liverpool
As a Shop Manager for Alder Hey Children’s Charity, you will deliver sales, Gift Aid and profit targets to generate income for our charity. You will empower and lead a diverse shop team, including volunteers, always demonstrating our Charity Values of:
- Courage
- Together
- Passion
- Magic
The Shop Manager will be an integral part of the wider Charity team.
Income Generation
- Accountable for the shop’s performance in relation to all sales targets and Gift Aid targets and KPI’s. Ensuring that the results are communicated to the shop team and that all staff and volunteers are aware of, understand and are working to meet/exceed the agreed targets and KPI’s.
- Actively drive stock generation through community engagement and donor relationships
- Ensure maximum stock availability through effective stock control and shop replenishment.
- Continually review the rotation, quality, and replenishment of stock in order to maximise sales.
- Achieve the optimum price point for all stock items and promotional merchandise for seasonal and window themes, following the principles of Alder Hey Children’s Charity price guidelines.
- Provide direction and support to shop staff to actively promote Gift Aid in order to maximise contributions from donations.
- Identify local market and business development opportunities for performance improvement.
- Explore ways to maximise sales via events, donation drives, pop-up shops etc.
- Support the team to maximise income via our online platforms.
- Make commercial decisions to drive profitability of the shop.
- Present and maintain the highest standards of shop merchandising and visual layout.
- Support van deliveries and collections, including arranging schedules and assisting on the van when required to meet operational needs and support the team.
- Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Policies and Procedures.
- Plan and organise daily workload throughout the shop in a way that ensures efficiency.
- Maintain an appropriate income/expense budget e.g., petty cash in accordance with the set targets to maximise the profitability of the shop.
- Seek, utilise and analyse management information including EPOS data to manage shop performance, seizing opportunities for improvement.
- Work with the wider Charity team to promote and support fundraising activities and events.
Staffing and Volunteers
- Create an inclusive environment where staff, volunteers and customers are treated with dignity, respect and fairness
- Line management of Assistant Shop Manager and team of volunteers.
- Proactively recruit, manage and retain a diverse team of volunteers, utilise their skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
- Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the managers absence.
- Accountable for planning the shop rota, including both shop staff and volunteers to ensure cover at all times.
- Ensures that the new staff members and volunteers are provided with the appropriate induction process and training for their role.
- Provide and support ongoing training and development.
- Train and develop shop staff and volunteers in customer service standards, operating standards and retailing skills.
- To work and treat staff and stakeholders in accordance with the Charity’s values
- Ensure all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for staff, volunteers, customers and charity assets.
- Provide regular and relevant training for staff and volunteers in Health and Safety, maintain legal compliance at all times.
Customer Service
- Be passionate about delivering the highest level of shop standards, cleanliness, display and merchandising.
- Exceed customer expectations by providing excellent quality service.
- Seek out new opportunities to make a real difference our customers experience.
- Make a positive impact within the local community.
- Play a key role in enabling the shop to represent the Charity’s values
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT CAUDWELL CHILDREN
We are seeking an experienced and enthusiastic Volunteer Manager (maternity cover) to join our dedicated, experienced and growing team of professionals as we embark on a journey of expansion.
Established in 2000, Caudwell Children aims to change people’s lives, change the way society perceives and treats disabled and autistic people and change the way that charities operate, through the provision of child-centred practical and emotional services, passionate campaigning and demonstrating best practice. We believe in a world where disabled and autistic children have the choice, opportunity, dignity and understanding they deserve #jointhechange and help us in our mission!
Our facilities provide a state-of-the-art base within the grounds of Keele University, Staffordshire, with the option of informal homeworking arrangements up to 40% of working week after passing probation.
POST OUTLINE
This is an impactful role working in a supportive and collaborative environment. The Volunteer Manager is responsible for implementing a sustainable volunteer strategy, onboarding journey and programme across the charity. This varied role oversees the promotion of volunteering, internal and external relationship building, all stages of volunteer recruitment, HR checks and onboarding and the coordination of an effective volunteer mandatory training programme. This role is responsible for organising recognition programmes, guiding departments on how to manage and retain volunteers, maximising the use of volunteer resources and ensuring volunteers have a rewarding experience whilst also positively contributing to the organisation objectives to provide vital services to the families of disabled and neurodivergent children. This role is also responsible for the line management of the Volunteer Administrator. This is an exciting opportunity for someone who shares our commitment to making a meaningful difference and who can truly embody our core values:
- Ambition – We dream BIG… then make it happen
- Dedication – We go the extra mile… for every child
- Inclusivity – Unique, but UNITED
The successful candidate will bring enthusiasm, professionalism and a collaborative spirit, contributing to a culture where every child, colleague, donor and stakeholder feels valued, supported and inspired to thrive.
MAIN DUTIES & RESPONSIBILITIES
- Lead and inspire a positive culture of volunteering within the organisation.
- Implement the Charities Volunteer Strategy and continually develop the volunteer onboarding journey and programme.
- Liaise with departments to establish volunteer support requirements and create volunteer role descriptions.
- Continually review the recruitment plan and pipeline, analysing existing data to understand patterns, ensuring volunteer diversity.
- Promote and market Caudwell Children volunteer roles nationally with the support of the team, reaching wider audiences, using a range of recruitment methods such as online recruitment platforms, social media, local community groups, etc.
- Attend volunteer recruitment events across Staffordshire, such as university career fayres, including delivering presentations to promote volunteering and placements.
- Attend volunteer networking events
- Coordinate and lead informal volunteer interviews to identify suitable volunteer candidates.
- Responsible for overseeing references checks, ID and DBS checks in line with DBS regulation and to comply with safer recruitment policies
- Process onboarding paperwork, updating our volunteer database and auditing volunteer records to ensure they are up to date with DBS checks, mandatory training, medical records and emergency contact details.
- Oversee DBS renewals, DBS Destruction notices, annual medical updates and mandatory training reminders.
- Lead volunteer support plan discussions with new volunteers to discuss reasonable adjustments and support we will put into place where they have disclosed a medical condition or disability.
- Coordinate and oversee the induction and mandatory training for newly appointed volunteers, delivering the mandatory charity training session in collaboration with the Learning and Development Manager.
- Working with departments to advise them on how to deliver an effective training and mentoring programme in order to establish a cohesive infrastructure of motivated volunteers, in collaboration with the Learning and Development Manager.
- Deliver volunteer management training and advice to departments on how to support, mentor and motivate volunteers, ensuring regular supervisions are carried out by departments.
- Lead monthly catch ups with department heads to discuss the activity of volunteers and department needs.
- Monitor and evaluate all aspects of volunteer activity to ensure effectiveness. Conduct continuous evaluation of the volunteer programme, organising surveys and volunteer forums to gather feedback
- Responsible for checking volunteer expense forms.
- Design and organise formal or informal activities to recognise the contributions of volunteers to the organisation, including parties, social media recognition posts, volunteer case studies, volunteer awards, etc.
- Review and update if appropriate volunteer policies, procedures, risk logs and standards of volunteer service across the organisation ensuring compliance with relevant legislation.
- Ensure the Volunteer Department is compliant with ISO requirements by annually reviewing standard volunteer documents due to renewal.
- Produce regular reports using volunteer data on volunteer recruitment, onboarding, activity and participation.
- Create month end board level reports, interact at Board level, to highlight progress against the Volunteer Strategy.
- Line Manage, supervise and mentor the employee: Volunteer Administrator.
- Help to facilitate and develop the corporate volunteering opportunities in collaboration with the Business partnerships team who lead on the Charities Corporate Social Responsibility offer.
- Maintain and develop the current placement offer for student volunteers recognising the contribution to a sustainable volunteer strategy, and coordinating placement project plans and timetables.
- Deal with any complaints or issues involving volunteers in the appropriate manner and take action where necessary.
Other:
- Communicate with children, families and all stakeholders in a way that respects their views, autonomy and culture in full compliance with the Equality & Diversity Policy.
- Uphold the principles and practice of customer care and continuous improvement.
- Maintain confidentiality and Data Protection and at all times work in accordance with General Data Protection Regulations 2018.
- Have an awareness of relevant health and safety regulations and legislation, being responsible for your own health and safety and that of anyone else whom your acts and omissions may affect.
- Report any concerns of potential abuse of a service user in line with the Safeguarding Policy and procedures.
- Ensure maintenance and security of physical, financial and information resources.
- Demonstrate commitment to ongoing personal and professional development.
- Keep comprehensive and accurate records in relation to your role and in accordance with policies and procedures.
- Attend training as appropriate to the role, applying knowledge gained to the workplace.
- To work effectively and collaboratively as a member of the team, building and maintaining good working relationships with all internal and external stakeholders.
- Ensure compliance with statutory and non-statutory bodies.
- Adhere to all Caudwell Children policies and procedures.
- Demonstrate commitment to Caudwell Children’s mission, vision and values.
- On occasion and when necessary work flexible hours to meet the needs of the business.
- Willingness to travel on occasion in order to fulfil the needs of the post.
PERSON SPECIFICATION
Essential Criteria:
- Experience of coordinating volunteers / supervising a volunteer team.
- Experience of line management of colleagues.
- Experience of working in the charity sector.
- Excellent administration experience.
- Excellent communication and interpersonal skills
- Knowledge of Volunteer management practices
- Ability to resolve problems/issues tactfully and effectively.
- Well-developed IT skills including data/records management and analysis.
- Good time management and organisational skills.
- Good presentation and training skills.
- Good multi-tasking skills with the ability to deal with and prioritise multiple requests.
- Prepared to be flexible and a commitment to team work.
Desirable Criteria:
- Educated to degree level or equivalent.
- Relevant volunteer management qualification.
- Experience of management role.
- HR administration experience.
- Volunteer/ employee recruitment experience.
- Experience of reporting against targets to the board/senior management team.
- Understanding of the legislation surrounding volunteer management.
- Understanding of confidentiality and GDPR.
- The ability to travel independently to various locations across the region to fulfill the duties of the role.
This Job Description is not exhaustive. The post holder may be required to carry out any other task as deemed appropriate for the level and responsibilities of the post.
DISCLOSURE & BARRING SERVICE CHECKS
The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process. All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974). This role is eligible for a basic disclosure check.
EQUAL OPPORTUNITIES
Caudwell Children is a Disability Confident employer committed to offering an interview to all applicants who meet the minimum criteria and declare they have a disability as defined in the Equality Act 2010. We are committed to creating a diverse environment and will not discriminate for any reason against any person because of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex or sexual orientation. Please make us aware on your application if you are applying under the Disability Confident Scheme. We also encourage applications from people who identify as Black, Asian or from a Minority Ethnic background and other underrepresented groups.
HOW TO APPLY & FURTHER INFORMATION
To apply for this exciting opportunity, click “Apply” or visit our website for further information.
To change the world so that disabled and autistic children have the choice, opportunity, dignity and understanding they deserve.



Role Description
Working closely with colleagues and project partners, the Volunteer Manager will lead the recruitment, training, development and management of volunteers across the Cathedral and Abbey site as part of the Abbey of St Edmund Reborn project, funded by The National Lottery Heritage Fund.
The postholder will develop and implement a comprehensive volunteering strategy, ensuring volunteers are recruited safely, supported effectively and equipped with the skills to deliver a wide range of roles. The role will promote an inclusive volunteering culture, strengthen partnerships and ensure volunteers make a meaningful contribution to the Cathedral, the Abbey site and the wider heritage project.
About Our Volunteers
Volunteers are at the heart of Cathedral life and make an invaluable contribution to worship, welcome, learning, heritage, visitor engagement and events. Current volunteer opportunities are wide and varied, including Bell Ringers, Guides, Flower Arrangers, Shop Volunteers, Learning Volunteers, Sunday Morning Coffee Volunteers, St Ed's Singers, Gardeners, Young Families Volunteers, Servers, Events Volunteers, Vergers and Welcome and Information Volunteers. The Volunteer Manager will support these established teams while developing new opportunities as the Abbey of St Edmund Reborn project progresses.
Key Responsibilities
Volunteer Strategy and Leadership
- Develop, implement and review the Cathedral's Volunteering Strategy.
- Lead the development of a sustainable volunteer programme.
- Ensure volunteering reflects sector best practice and supports the Cathedral's strategic objectives.
- Build strong working relationships with volunteer team leaders and provide ongoing support and guidance.
- Act as the primary point of contact for volunteers.
Recruitment, Induction and Volunteer Management
- Lead the recruitment, induction and ongoing management of volunteers across a wide range of roles.
- Ensure all volunteer recruitment complies with Church of England Safer Recruitment principles, including references and DBS checks where required.
- Develop and maintain volunteer role descriptions in partnership with volunteer team leaders.
- Maintain an accurate volunteer database, matching volunteers' skills and interests with organisational needs.
- Produce, maintain and regularly review the Volunteer Handbook.
- Receive volunteer feedback, concerns and ideas, escalating issues where appropriate.
Training and Development
- Design, coordinate and deliver volunteer induction, training and ongoing development programmes.
- Identify opportunities for volunteers to develop new skills.
- Ensure safeguarding and mandatory training remains current and accurately recorded.
- Regularly review volunteer practices to maintain high standards of service and visitor experience.
Inclusion, Engagement and Communications
- Promote equality, diversity, inclusion and accessibility throughout the volunteer programme.
- Develop recruitment approaches that encourage applications from underrepresented communities and remove barriers to participation.
- Implement an effective volunteer communications plan to keep volunteers informed, engaged and recognised.
- Work closely with the Marketing and Communications Manager to promote volunteering opportunities and celebrate volunteer achievements. Key Responsibilities
Partnership Working
- Work collaboratively with partners including English Heritage, Historic England, West Suffolk Council and local organisations to ensure a consistent and positive volunteer experience across the Cathedral, Abbey and wider heritage site.
- Develop and maintain productive relationships with community organisations across the region.
Monitoring, Evaluation and Budget Management
- Collect, monitor and analyse volunteer data, including volunteer numbers, hours and feedback.
- Support project evaluation and reporting requirements for the Abbey of St Edmund Reborn project.
- Produce regular reports identifying trends, achievements and future opportunities.
- Prepare and manage the volunteer budget, monitoring expenditure and reporting against forecasts.
Visitor Experience
- Ensure volunteers contribute to an outstanding visitor experience for all users of the Cathedral, including worshippers, pilgrims, tourists and event attendees.
- Support volunteers in presenting a welcoming, professional and inclusive image of the Cathedral in all interactions with visitors and stakeholders.
General Responsibilities
- Demonstrate commitment to the Cathedral's values, mission and inclusive culture.
- Work collaboratively with clergy, staff, volunteers and the wider congregation.
- Comply with all organisational policies relating to safeguarding, health and safety, equality, data protection and other statutory requirements.
- Work flexibly, including occasional evenings, weekends and Bank Holidays. Time off in lieu will normally be provided, with overtime payable for agreed external events where applicable.
- Undertake any other duties reasonably required by the Chief Operating Officer.
Person Specification
Essential Qualities
- Managing volunteers across a range of roles using recognised best practice.
- Developing and implementing volunteer strategies, policies and procedures.
- Recruiting, inducting, training and supporting volunteers.
- Working successfully with paid staff and volunteers. Monitoring, evaluating and reporting on projects or programmes.
- Developing partnerships with community organisations, charities or public bodies.
- Leading teams within a visitor-focused environment.
- Line management, partnership working and stakeholder engagement.
- Working with diverse communities and promoting inclusive participation.
Knowledge and skills
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to prioritise competing demands.
- Ability to influence, motivate and build positive relationships with a wide range of stakeholders.
- Ability to work effectively within a heritage, commercial and place of worship environment.
- Strong IT skills, including Microsoft Word, Excel, Outlook and PowerPoint.
Personal Attributes
- Understanding of the Cathedral's role as a place of worship, welcome, heritage and community engagement.
- Flexible approach to working hours, including occasional evenings and weekends.
- Collaborative, approachable and committed to excellent visitor and volunteer experiences.
- High Emotional Intelligence
Desirable Qualities
- Experience within a cathedral, church or heritage organisation.
- Background in heritage, tourism, hospitality or the cultural sector.
- Degree or equivalent professional qualification.
- Awareness of the ministry, mission and civic role of the Church of England and its cathedrals
It is our aim to be a centre for learning, both for the Christian faith and beyond.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the role
The Project Manager will lead the delivery of MindOut's National Lottery Heritage Fund project, Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health, an innovative 18-month heritage programme documenting, preserving and sharing over 25 years of LGBTQ mental health history.
Working with LGBTQ communities, volunteers, staff, former service users, heritage partners and community organisations, the postholder will oversee all aspects of project planning, delivery, evaluation and legacy. This includes oral history collection, digital archiving, volunteer management, community engagement, public exhibitions and dissemination activities.
The Project Manager will ensure the project is delivered safely, ethically and inclusively whilst meeting all National Lottery Heritage Fund outcomes, budgets, milestones and reporting requirements.
This is an exciting opportunity to lead a significant LGBTQ heritage project that will create a lasting record of community resilience, mental health activism, peer support and social change.
Role description
You will bring the experience, confidence, organisational skills and values required to lead a complex community heritage programme involving lived experience storytelling, volunteer participation, community partnerships and public engagement.
Main Tasks
Project Management
· Manage the set up and delivery of a new Speaking Our Minds project in a medium-size charity.
· Develop and maintain detailed work plans, project timelines, budgets, risk management and ensure milestones and National Lottery Heritage Fund requirements are met.
· Provide regular progress reports in line with project timeline, budgets and outcomes for the Charity Director
· Ensure all project activity is delivered in accordance with MindOut's organisational policies.
Community Participation & Co-production
· Establish and facilitate a Community Advisory Group to guide project development and decision-making.
· Design and deliver co-production workshops, reflection sessions and community consultation activities centring values such as co-production, lived experience and trauma aware with diverse participation and inclusion.
Oral History & Heritage Collection
· Lead the collection of a minimum of 25 oral histories documenting LGBTQ mental health heritage.
· Ensure interviews are conducted ethically and in accordance with Oral History Society guidance and project protocols.
· Coordinate transcription, metadata creation, cataloguing and archive preparation.
· Oversee collection of photographs, documents, memorabilia and contextual materials that support interpretation of MindOut's history.
· Ensure safeguarding, consent and ethical storytelling principles are followed throughout the collection process.
Volunteer Recruitment & Management
· Recruit, train, supervise and support project volunteers.
· Develop clear volunteer roles and learning opportunities.
· Coordinate volunteer involvement in oral history, outreach, events and heritage activities.
· Ensure volunteers receive appropriate induction, support and supervision.
· Create an inclusive and positive volunteering experience that builds skills and confidence.
Heritage Preservation & Digital Archiving
· Work with Queer Heritage South, The Keep and other partners to ensure heritage materials are preserved to recognised standards.
· Oversee processes for cataloguing, digital storage and archival preparation.
· Ensure heritage materials are managed according to agreed metadata, accessibility and licensing requirements.
· Support the creation of sustainable heritage systems and organisational learning that continue beyond the project lifespan.
· Contribute to the development of MindOut's long-term heritage strategy and legacy planning.
Events, Exhibitions & Public Engagement
· Deliver a programme of public engagement activities and community events.
· Coordinate the development of exhibitions, digital outputs and learning resources.
· Work collaboratively with partners including Photoworks and heritage organisations.
· Support communications and promotional activity alongside the Communications Co-ordinator.
· Ensure all events are well planned, accessible and effectively evaluated.
Partnership Development
· Build and maintain strong relationships with heritage organisations, archives, universities, community groups and cultural partners.
· Act as the principal contact for external project partners and commissioned specialists.
· Represent MindOut at meetings, conferences and partnership events.
· Develop opportunities for future collaboration and sustainability beyond the funded project period.
Monitoring, Evaluation & Reporting
· Maintain project monitoring systems and data collection processes.
· Work with the external evaluator to assess outcomes and impact.
· Produce regular reports for the Charity Director, Trustees, Advisory Group and funders.
· Monitor budgets, risks and project performance.
· Ensure learning and evaluation are embedded throughout the project lifecycle.
Full details and job spec please view attached document.
Interviews to be held 26th & 27th August.
We work to improve the mental health and wellbeing of all LGBTQ+ people, reduce stigma and make LGBTQ+ mental health a community concern.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London-only - hybrid role and must be able to commit to a minimum of two days per week in our South London Centre
1st stage interviews: 01/09 over MS Teams
2nd stage interviews: 07/09 face-to-face in our South London Centre
Are you passionate about making a real impact on the lives of young women? Join us as a Philanthropy Manager, where you will play a key role in raising vital funds to support our Women Supporting Women (WSW) initiative.
Too many young women face significant barriers to achieving the economic independence that being employed affords, from low pay and limited opportunities to challenges around confidence, mental health, and caring responsibilities. Without targeted support, these barriers risk holding them back from reaching their full potential. WSW was established at The King’s Trust in 2018 to nurture, empower and inspire young women to build a better future for themselves. To learn more, please click here.
As our Philanthropy Manager, you will build strong relationships with high-value donors, secure significant multi-year gifts, and collaborate with senior volunteers to drive our mission forward.
With a personal income target of £500k+ per year, your efforts will directly contribute to raising £150m over five years, providing young people with the financial and practical support they need to thrive.
Bring your expertise in fundraising, relationship management, and donor stewardship to a dynamic and supportive team. If you’re ready to make a lasting difference, we want to hear from you!
What happens next?
Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Philanthropy Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Philanthropy Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
PURPOSE OF ROLE
As part of Caudwell Youth’s five-year strategy to Go National, this role will lead the development and delivery of the organisation’s first online mentoring service.
The Project Manager for Online Services will oversee the pilot, implementation and ongoing management of the programme, ensuring safe, accessible and high-quality support for young people. Working closely with the Deputy CEO and internal teams, the role will shape the future of Caudwell Youth’s digital support offer.
Key Duties
- Lead the pilot and implementation of Caudwell Youth’s national online mentoring programme.
- Manage the digital platform where the online mentoring will take place, ensuring it operates effectively and provides a user-friendly service.
- Working in conjunction with internal teams to develop evaluation and evidence outcomes of the pilot.
- Oversee the day-to-day delivery of the online mentoring programme, ensuring safe, consistent and effective support for young people.
- Understand and analyse user journeys, using the data and insight to shape current programmes and ensure continuous improvement of online services.
- Identify opportunities to expand reach and accessibility for young people who may face barriers to in-person support.
- Ensure robust safeguarding practices within digital mentoring environments with support from Deputy CEO.
- Ensure the programme provides consistent, safe and effective support for young people.
- Monitor programme performance and contribute to evaluation and reporting for internal learning and funders.
Coordination & Development
- Develop processes, guidance and resources to support safe and effective online mentoring.
- Develop and coordinate collaboration with stakeholders
- Carry out user research and usability testing with young people and mentors to continuously improve the service.
- Support the recruitment, onboarding and training of volunteer mentors delivering online mentoring.
- Provide guidance and support to volunteers to ensure they feel confident delivering mentoring in a digital environment.
- Develop and maintain risk management processes specific to online delivery.
Partnership & Liaison
- Communicate technical requirements and flag any issues to the online mentoring platform provider, to ensure the platform supports safe and effective service delivery.
- Collaborate with the team, and stakeholders in the design phase on the platform
General
- Undertake and identify training as required and take a positive approach to personal development.
- Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
- Undertake any other reasonable tasks deemed necessary.
Experience & Skills (Essential):
- Experience delivering or managing online or digital services, ideally within a support, education or youth-focused environment.
- Experience managing projects from development through to implementation, including coordinating multiple stakeholders.
- Experience supporting, coordinating or supervising volunteers or frontline staff.
- Strong communication and organisational skills, with the ability to coordinate teams and manage competing priorities.
- Ability to work collaboratively with technical teams (developers, designers or platform providers) with an understanding of user experience and accessibility.
- Experience carrying out user research or usability testing, and gathering data, feedback and evaluation to review and improve services.
- Ability to develop and implement processes and systems to support effective programme
Experience & Skills (Desirable):
- Experience working with young people, mentoring programmes, or wellbeing services.
- Knowledge of digital safeguarding and managing risk in online environments.
- Experience developing or launching new services, pilots or programmes.
- Experience working within a charity or non-profit organisation.
- Experience delivering or supporting national or remote services.
Why Work For Us
We are an experienced team that are dedicated to improving the lives of the young people we support.
Benefits:
- Flexible working
- Hybrid – working from home and in the community
- Private Healthcare (including Employee Assistance Programme and extended counselling sessions)
- Life Insurance
- Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme
- 25 days annual leave (FTE) plus bank holidays, plus charity closure between Christmas and New Year
- Extra paid day off on your birthday
- Paid day off for volunteering in your community
- Training opportunities to support your personal development
- Employee discounts on everyday goods and services
- Being part of a passionate and dedicated team
Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.
As an organisation supporting young people with care experience, with mental health and those at risk of criminal exploitation and offending, we are keen to receive applications from those with lived experience. For those who are care experienced, we will guarantee an interview.
We actively seek to bring diverse perspectives and experience, and especially welcome applications from disabled people and those from Black, Asian, Minority Ethnic backgrounds and LGBTQIA+.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting for a new Service Manager role to support Upskill, Employment Hub and Kingston Supported Employment services. This is a full-time, permanent role working 35 hours per week; we will consider applications for 28 hours/4 days.
What you’ll be doing
You will provide collaborative and motivational leadership, ensuring our services deliver agreed outcomes while maintaining a client-led approach.
Your responsibilities will include:
- Overseeing day-to-day operations and resolving issues as they arise.
- Leading service planning, implementation and delivery in line with contractual requirements.
- Building relationships with health, employment, community and funding partners.
- Monitoring contractual outcomes, delivery timescales, quality standards and key performance indicators.
- Representing Working Well Trust at contract performance meetings.
- Supporting Team Leads to develop performance and quality improvement plans.
- Using audits, reviews and client feedback to improve service quality.
- Working with the Finance Manager and budget holders to support effective budget management.
- Ensuring accurate data collection and completion of contract monitoring reports.
- Supporting staff wellbeing, occupational health cases, reasonable adjustments and effective attendance management.
- Providing senior management cover and supporting safeguarding and risk escalation.
- Recruiting, supervising and developing Team Leads alongside the HR Advisor.
- Promoting consistent induction, supervision, appraisal, training and continuous learning.
- Working with senior colleagues on organisational strategy, business planning, co-production and cross-service improvements.
What you’ll need
We are looking for someone who can demonstrate:
- Experience managing employment support, community or comparable services.
- Strong leadership and people management skills.
- Experience monitoring contracts, performance, quality and service outcomes.
- Confidence working with funders, partners and senior stakeholders.
- The ability to analyse data and use it to improve services.
- Sound judgement when managing wellbeing, performance, safeguarding and operational risk.
- A collaborative, organised and client-focused approach.
- Commitment to Working Well Trust’s values, policies and procedures.
What we offer
-
30 days annual leave plus public holidays (FTE)
-
Paid company closed days at the end of the year (FTE)
-
Flexible, paid Wellbeing Hour every fortnight (FTE)
-
6% employer pension contribution
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
-
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
-
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
-
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Join us in helping to prevent avoidable blindness across the Holy Land. As our Fundraising Operations Officer, you'll play a pivotal role in supporting fundraising activities, delivering exceptional donor care, coordinating events and appeals, and ensuring the smooth running of our UK office. This is an exciting opportunity for an organised, proactive and people-focused individual to build strong supporter relationships and help grow the voluntary income that enables St John of Jerusalem Eye Hospital Group to transform lives through expert eye care.
The client requests no contact from agencies or media sales.
Help us ensure that no amputee needs to cope alone.
Fixed term contract for 2 years starting from the contract start date with the possibility of extending subject to funding.
The Limbless Association is looking for an experienced and passionate Regional Development Manager (one in the North including Northern Ireland and one in the South including Wales) to help expand our reach and strengthen support for amputees and their families across the UK.
This is an exciting opportunity to join a growing national charity and play a key role in developing partnerships, increasing engagement and ensuring more people can access life-changing support services.
You’ll work with rehabilitation centres, healthcare professionals, service users, volunteers, supports and sponsorship partners to strengthen referral pathways, grow regional outreach and ensure amputees feel informed, connected and supported throughout their journey.
We are looking for someone who:
- Builds strong relationships quickly
- Is passionate about community engagement and inclusion
- Understands partnership working
- Can work strategically whilst remaining hands-on
- Wants to make a meaningful difference
In return, we offer flexibility, autonomy, supportive leadership and the opportunity to shape services that have real impact.
Help Shape the Future of People and Volunteering at The Shakespeare Hospice
We're looking for an experienced HR professional who is passionate about people, volunteers and continuous improvement. In this newly refreshed role, you'll play a vital part in modernising our people processes, enhancing our volunteer programme and helping ensure The Shakespeare Hospice remains an employer and volunteer organisation of choice within our community.
Make a Difference Through People
At The Shakespeare Hospice, our mission is to provide exceptional care and support to patients, families and loved ones facing life-limiting illnesses. Behind this vital work is a dedicated team of employees and volunteers who make a real difference every day.
We are seeking an experienced and compassionate HR & Volunteer Manager to join our People & Workforce Team. This is an exciting opportunity for a skilled HR professional who is passionate about supporting people, fostering positive workplace cultures and recognising the invaluable contribution volunteers make within our community.
About the Role
Reporting to the Head of People & Workforce, you will play a key role in delivering professional HR support across the Hospice while leading and developing our volunteer programme.
This is an exciting opportunity for someone who enjoys creating positive change. As the Hospice continues to evolve, a key focus during your first year will be to help modernise, streamline and improve people and volunteer processes, ensuring they are efficient, fit for purpose and provide an excellent experience for employees, volunteers and managers alike.
You will work closely with colleagues across the organisation to identify opportunities for improvement, simplify ways of working, enhance systems and processes, and support the development of a modern, people-focused HR function.
You will:
- Provide expert HR advice and guidance to managers on a wide range of people matters.
- Lead the review, development and modernisation of HR and volunteer processes, policies and systems.
- Identify opportunities to streamline administration, improve efficiency and enhance the employee and volunteer experience.
- Lead and develop recruitment and onboarding processes.
- Support employee wellbeing and engagement initiatives.
- Ensure compliance with employment legislation, HR best practice and regulatory requirements.
- Produce workforce data and insights to support decision-making and continuous improvement.
- Oversee volunteer recruitment, onboarding, engagement and recognition.
About You
We're looking for someone who is not only an experienced HR professional but also someone who enjoys improving the way things work.
You will be comfortable challenging existing practices, introducing new ideas and helping to build efficient and effective people processes. You'll be excited by the opportunity to make a lasting impact and help shape the future of HR and volunteering at The Shakespeare Hospice.
Why Join Us?
This is a unique opportunity to join The Shakespeare Hospice at a pivotal time. Alongside providing expert HR and volunteer leadership, you'll have the opportunity to influence and modernise key people processes, helping to create an outstanding experience for our employees, volunteers and managers while supporting the Hospice's long-term ambitions.
To Apply
If you are an experienced HR professional looking for a meaningful role where you can make a lasting impact on employees, volunteers and the wider community, we would love to hear from you.
Please provide a CV and cover letter - guide two A4 pages detailing how your skills and experience match the requirements of the role. Full details of the role can be found here.
The Shakespeare Hospice is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.
Candidates must be able to demonstrate their eligibility to work in the UK.
The Shakespeare Hospice reserves the right to close adverts early should we receive enough applications.We reserve the right to extend the closing date for this vacancy should the need arise.
All data is processed in accordance with our privacy policy.
Please provide a CV and cover letter - guide two A4 pages detailing how your skills and experience match the requirements of the role.
For everyone in our community affected by a life-limiting illness or bereavement to be able to access compassionate care and the support they need



