Care service manager jobs

Overview of role

The UK Casework Lead is responsible both for a personal caseload and for the supervision, output, quality and revenue performance of RLS's UK legal team of three frontline caseworkers. We are looking for a qualified solicitor who is also IAAS accredited at Supervising Senior Caseworker level, qualifying ideally to supervise both the Immigration and Asylum and the Public Law contracts. The post holder will also hold the role of authorised litigator.

The postholder will be expected to generate legal aid income at a level that covers their own gross salary cost, and to lead the team's growth in legal aid billings against an agreed annual target. 

We are looking for someone with a positive, can-do approach and a strategic, ambitious, big-picture view of the team and the work. We want someone who will set direction for the UK team, grow the LAA contract in line with RLS’ strategic objectives, and support caseworkers and operational colleagues to become confident, self-supporting practitioners on a day-to-day basis, working in a trusting collegiate environment. 

Why work for RLS 

You will have autonomy to shape the UK casework team’s direction and grow the LAA contract.

We also offer: 

• Generous annual leave (28 days) plus bank holidays and a Christmas shutdown period, so you can properly switch off
• The chance to work in a small, dynamic team with an international footprint -  operating across the UK, northern France and Greece.
• Flexible working 
• Fantastic offices in London Fields, with free Climpson’s coffee

Key responsibilities 

Legal aid income generation 

• Lead the growth of RLS's legal aid income and maintain a personal legal aid caseload sized to generate billings covering the postholder's own gross salary costs. 

• Design and oversee caseload allocation across the team so that caseworkers develop skills and expertise, progressing swiftly in their professional development, legal aid revenue grows in line with the strategic target of 10–15% year-on-year, while preserving quality of advice and client care. 

Personal casework 

• Carry a legal aid caseload in immigration and asylum / public law, including controlled and licensed work as appropriate. 

• Provide high-quality legal advice and representation to clients throughout the application procedure, on appeal and in related judicial review claims where applicable. 

• Maintain client files and records to LAA, SQM, and SRA standards, and in line with GDPR and RLS's internal procedures. 

Supervision and team leadership 

• Supervise three frontline caseworkers (currently covering refugee family reunion and asylum) - including regulatory compliance, file reviews, technical supervision, casework allocation, performance managementand professional development. 

• Set and keep under quarterly review, ambitious-but-achievable case targets across the team in consultation with caseworkers, and monitor progress against them. 

• Help to supervise pro bono volunteer lawyers and trainees through three established pro bono partnerships

• Deliver internal and external training

• Foster a supportive, learning-oriented team culture 

Legal aid contract and regulatory compliance 

• Act as the LAA Supervisor for both RLS Immigration & Asylum and Public Law legal aid contracts 

• Manage the LAA contract end-to-end: compliance with the contract specification, oversight of controlled and licensed billing, exceptional case funding applications and billing of ECF files, and audit (LAA, SQM)readiness. 

• Act as the LAA authorised Litigator, the RLS's Quality Representative for the Specialist Quality Mark (SQM); manage Peer Review readiness and oversee actions arising from LAA and SQM audits, reviews or visits. 

• Ensure full compliance with IAA, SRA (where applicable) and SQM standards and record keeping across the UK casework team. 

• Maintain accurate financial records and information as required. 

• Provide half yearly reports to the RLS ED and Trustee Board on RLS audit readiness, and confirmation of progress to monthly and annual record keeping being up to date.

Monitoring, evaluation and reporting 

• Lead monitoring and evaluation of the legal team's outputs: case numbers, client outcomes, billing performance and quality indicators. 

• Report against targets internally (to the ED) and to funders where required. 

• Use case management system data and other evidence to inform team development, fundraising proposals and external impact reporting. 

General duties 

• Keep abreast of developments in immigration and asylum law and practice 

• Deliver training internally for caseworkers, trainees and pro bono volunteers 

• Adhere to all RLS policies and procedures, including safeguarding. 

• Undertake other duties within the scope of the post as agreed with the Executive Director. 

Person specification 

Essential criteria 

Candidates must meet all the following: 

• Qualification and accreditation: Solicitor qualified in England & Wales and IAAS accredited at Supervising Senior Caseworker level, qualified ideally to supervise both the Immigration and Asylum and the Public Law contracts. If only currently qualified to supervise the Immigration and Asylum contract, willing to work towards eligibility to supervise the Public Law contract as swiftly as possible.

• Casework experience: At least five years' (or equivalent) experience of running a caseload of complex asylum, immigration and human rights cases in a legal aid environment (including appeals and judicial review). 

• Billing track record: Demonstrable experience of meeting personal and/or team legal aid billing targets, and a clear understanding of how cost-billable work is generated and managed in practice. 

• Supervision experience: Experience of supervising caseworkers working in an LAA environment, including SQM and Immigration Specification compliance, file review, technical supervision and performance management. 

• LAA contract knowledge: Comprehensive understanding of LAA contract and specification provisions in the immigration and asylum, and public law categories, including controlled and licensed work, exceptional case funding,

• Tribunal experience: Experience of litigation in the Immigration Tribunals and the Administrative Court.

• Working style: Strong organisational skills; able to prioritise and meet deadlines; comfortable working autonomously in a small team and balancing personal casework with supervisory responsibility (anticipatedratio 75:25) 

• Communication: Excellent written and verbal communication skills in English; able to deal effectively with clients, colleagues, commercial pro bono partners and external stakeholders. 

• Values: A strong commitment to the protection of the rights of people who migrate, and to access to justice through high-quality, client-centred legal services. 

• Right to work: Right to reside and work in the UK. Successful candidate will be required to obtain an enhanced DBS certificate (RLS covers the cost). 

Desirable criteria

• Lived experience of migration systems. 

• Experience of working in a small charity or non-profit legal services setting. 

• Experience of working on pro bono partnerships with commercial law firms. 

• Experience of training and supervising trainees, volunteers or paralegals. 

• Knowledge of languages other than English relevant to RLS's client base (e.g. Arabic, Farsi/Dari, Tigrinya, Pashto). 

Terms and conditions 

• Salary: c. £50,000 per year, depending on experience. Pay scales are reviewed annually. 

• Hours: 37.5 hours per week (1.0 FTE). Flexible working arrangements considered. 

• Annual leave: 28 days per year plus bank holidays and Christmas shutdown period.

• Pension: Employer pension contribution of 3% (postholder contribution as per auto-enrolment). 

• Location: Hybrid working from London. Minimum two days per week in-person, including for confidential client meetings and team gatherings. 

• Probation: Six months. 

• DBS: Successful candidate will be required to obtain an enhanced DBS certificate. RLS covers the cost. 

We will be conducting interviews w/c 20 July 2026. 

We are proud to be a member of the Experts by Experience Employment Network. The initiative supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.

Full time or Part time roles available

Role to cover Castle Point, Rochford and Brentwood with base office in Pitsea, Essex

Our Vacancy

Outreach Support Worker – Empower People to Live Independently and Thrive

Are you passionate about supporting vulnerable people to live independently and sustain their tenancies? Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this opportunity at Peabody could be the perfect role for you.

We’re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across Castle Point, Rochford and Brentwood areas across Essex, (so a full UK driving licence and access to your own car is essential). We currently have multiple opportunities available within this team, with both full-time (37.5 hours) and part-time roles (30 or 21 hours per week).

Joining us as an Outreach Support Worker, you’ll provide both planned support and crisis intervention to individuals with a range of needs, helping them maintain their homes and build the skills required for independent living. You’ll work with customers across the community, delivering person-centred, flexible support tailored to their individual circumstances. You’ll work collaboratively with colleagues and partners, you’ll play a key role in creating a supportive, inclusive environment while contributing to the continuous development of services that meet the needs of our communities.

What your day might look like

• Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
• Support individuals with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed, always with empathy and professionalism.

What makes this role special

Please note, this isn’t a care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate. You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.

What you’ll need

You’re a compassionate, proactive, and resilient individual who is passionate about helping people overcome challenges and achieve independence. You’re able to build strong relationships, communicate effectively, and adapt your approach to meet diverse needs.

You’re also highly organised, able to manage competing demands, and confident working both independently and as part of a team in a dynamic, person-focused environment. You will also have:

• Experience supporting vulnerable individuals, either professionally or through volunteering.
• A strong understanding of housing-related support and tenancy sustainment.
• Knowledge of welfare benefits, safeguarding, and health and safety relevant to vulnerable groups.
• Understanding of the challenges faced by individuals with complex needs, including mental health and substance use.
• Strong communication skills, with the ability to engage effectively with customers, colleagues, and stakeholders.
• Knowledge of statutory and voluntary sector services and how to access them.
• Good IT skills, including maintaining accurate electronic records using systems such as Outlook, Word, Excel, and databases.
• Ability to work flexibly, including evenings and weekends where required.
• A positive, approachable attitude with a “can-do” mindset.
• Holds a valid UK driving licence and has access to a vehicle

Why join us

At Peabody, our values guide everything we do - Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• A role where your support helps people thrive

Please read before applying

This role will require an Enhanced DBS check.

As an employer, Peabody does not provide sponsorship as a licenced UK employer.

We currently have multiple opportunities available within this team, with both 30 or 21 hours per week and you'll be asked on application to confirm your preference. 

Closing date: 14 July 2026

Interviews will be taking place in person no later than the 24th July at our Pitsea office. 

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

We are seeking a dedicated and compassionate Fraud & Cyber Crime Caseworker to join our Operations team on a hybrid basis working both at home and from one of our South Yorkshire offices. We have several bases across South Yorkshire and regular travel throughout the region may be required.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
• Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
• Identify barriers to accessing services & work with partners to provide ongoing support.
• Keep accurate & confidential case records.

About You

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

• Strong written & verbal communication skills.
• Competent IT skills, able to use generic systems.
• Good organisational & time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with internal & external organisations.
• The ability to maintain professional boundaries & confidentiality.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Children’s and Youth Ministry Intern
Canterbury and across the Diocese
Up to £12,239 pa (Living Wage Foundation rate) plus excellent benefits
Part-time (17.5 hours a week) for 11 months (1 September 2026– 31 July 2027)

Are you passionate about working with children and young people, exploring your faith, and discovering how your gifts can contribute to ministry? The Diocese of Canterbury is seeking a Children’s and Youth Ministry Intern to join our Education/CYP Team and gain hands-on experience in ministry across a variety of churches.

As our Intern, you’ll support, plan, and lead activities for children and young people, help organise events and trips, and contribute to projects that make a real difference. You’ll also take part in Catalyst, a dynamic training programme delivered by Ridley Hall, equipping you with practical skills and theological understanding for ministry.

This is a unique opportunity to grow in leadership, creativity, and confidence while serving in local churches and at diocesan level. You’ll attend monthly training sessions, join a residential, and receive ongoing mentoring and supervision throughout the year.

We’re looking for someone who:

· Is a practising Christian (GoR applies under Equality Act 2010)

· Communicates confidently with children, young people, and adults

· Is organised, proactive, and able to work collaboratively

· Has experience volunteering or leading activities with young people

· Is committed to safeguarding and promoting the welfare of children

· Sympathetic to and supportive of the mission, aims and objectives of the Diocese of Canterbury, including our churches, parishes and church schools, is essential.

Canterbury Diocese is the oldest in England and spans a diverse region from Maidstone to Thanet and the Isle of Sheppey to Romney Marsh. With coastal towns, rural communities and urban areas side by side, it offers a rich and challenging mission context.

At the heart of all we do is a vision of transformation for ourselves and our communities: no one can encounter God and remain unchanged. In the Diocese of Canterbury, we want to increasingly become a Christian community transformed through encounter with Christ, growing and overflowing to transform and bless the families, homes and communities we serve: Changed Lives, Changing Lives.

All appointments are subject to acceptable pre-appointment checks inclusive of Right to Work in the United Kingdom, References and relevant background checks applicable to the role. This role requires an enhanced DBS check.

Deadline: 12 July 2026.

Community Fundraising Assistant - North 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in either Scotland, North East England, North West England or the East Midlands? 

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Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.​​​

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

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We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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