Community support jobs

ABOUT THE ROLE

• Job Title: Services Co-ordinator
• Location: Hybrid - Minimum two days per week from Nottingham office. Remaining time can be home based, or office based.
• Salary: £27,000
• Permanent, 35 hours per week (permanent)
• Annual leave: 25 days per annum, incrementally increasing to 30 days with long service, plus an additional day off for your birthday, excluding bank holidays.

Looking to improve life after brain injury for the 150,000 people and their families admitted to hospital each year with a brain injury? Then why not join Headway as our Services Co-ordinator? In this role you will take the lead on vital Headway UK projects and work alongside colleagues in the wider Services Department to help support our key front-line services.  

WHAT YOU WILL DO:

As Services Coordinator, you will take the lead on three of Headway UK’s vital services. You will be responsible for processing applications to our Emergency Fund, which provides travel and accommodation grants to family members, to support them to be at the bedside of loved ones, when their family member is in hospital, after acquiring a brain injury. Your role will include making recommendations for funding, signposting applicants onto other organisations, keeping detailed records and producing basic financial reports to highlight the Emergency Funds’ position throughout the year.

You will also lead the annual renewal of the Headway UK’s Solicitor’s Directory, ensuring it remains a vital resource for those seeking specialist solicitors with experience in handling brain injury cases. 

You will support the delivery of Headway UK’s training programme through effective administrative support, including managing the training mailbox, responding to enquiries, distributing certificates, and liaising with delegates and associate trainers.

You will work alongside colleagues within the wider Services Department to provide exceptional administrative support

On occasion you will also be required to work with the Project Lead for Brain Injury Identity Cards and assist with processing Brain Injury Identity Card applications.

ABOUT YOU

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally as Services Co-Ordinator, you will:

• Have a passion for improving the quality of life for others, especially those with disabilities and long-term health conditions.
• Be able to communicate effectively and confidently to brain injury survivors, families, carers and staff within hospital settings
• Have exceptional administrative skills
• Strong attention to detail and able to consistently input accurate information into our CRM
• Have the ability to manage multiple tasks autonomously
• Be an active member of the Services Department and contribute to its culture

BENEFITS

As a staff member at Headway UK you’ll have access the following range of benefits;

Financial Security

• Competitive Salaries
• Pension - You’ll automatically be enrolled into the People’s Pension with Headway contributing between 3 – 6% dependant on your contributions  
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
• Opportunity to work from abroad, for up to four weeks a year (subject to approval)

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service, plus an additional day off for your birthday, excluding bank holidays.

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.  

ABOUT US 

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

SAFEGUARDING
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

EQUALITY, DIVERSITY AND INCLUSION

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Please don’t hesitate to drop us an email or give us a call if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway UK and we look forward to getting to know you!

Next steps

Closing date: Midnight Wednesday 16 September.

Shortlisting date: Thursday 17 September. 

Interviews: thursday 24 September. 

Please click the links below to view the job description, person specification and notes of guidance. 

CXK will be delivering 12 week NEET programmes across East Sussex, commissioned by East Sussex County Council. The programmes will run weekly in local communities where it has been identified there are a significant number of young people not in education, employment of training. The programme has been developed to improve confidence, increase skills, resilience and introduce young people to working environments that might work for them. The aim is to provide a service to enable young people to become confident enough to be work ready.

The Team

The team will support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the programme, supporting them to understand their options and take steps toward achieving their goals around education, training and /or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.

 About the Role

We are seeking an energetic Youth Coach to support the delivery of a high-performing programme across East Sussex. You will  support deliver high quality, innovative, engaging programmes, ensuring young people achieve positive outcomes in employment, education and training while maintaining high standards of quality and performance.

 Working closely with the Team Leader, identify areas for improvement and contribute to service planning. You will support quality assurance activities including audits, observations and continuous improvement initiatives.

 The role also requires effective partnership working, developing positive relationships with external agencies and promoting the needs of young people who are NEET or at risk of becoming NEET. You will have a good understanding of safeguarding procedures and be confident in their use.

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£47,124
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO
• Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home)

Role Purpose

The Digital Marketing Manager will play a key role in growing Honeypot’s reach, engagement and impact through creative, insight-led and effective digital marketing.

Reporting to the Head of Marketing and Communications, the postholder will lead Honeypot’s digital marketing activity, using creativity, audience insight and data to grow awareness, strengthen supporter engagement and help achieve the charity’s strategic objectives.

This is a varied and hands-on role combining digital strategy with day-to-day delivery. As Honeypot’s Marketing function grows, the role will have the opportunity to take increasing ownership of digital growth, innovation and audience development.

• Location: Greater Manchester, United Kingdom. This is a locally focused delivery role, working on a hybrid basis: mostly from home, with on-site presence in Stockport and Wigan as required. Some international travel is expected. You must have the right to work in the United Kingdom and be based within regular traveling distance of Greater Manchester.

• Reports to: Lead - Place-Based Resilience

• Direct reports: None 

• Contract: Fixed term until December 2028, with potential for extension subject to funding. Delivered through Employer of Record arrangements. Full-time, 40 hours per week. 

• Compensation: £40,000 to £45,000 per annum, indicative salary on an employed basis. The final package will depend on the engagement arrangement confirmed in the United Kingdom.

• Closing date: 3 September 2026, 10.00 CET. Applications are reviewed on a rolling basis. 

About R-Cities 

The Resilient Cities Network (R-Cities) supports over 100 cities across more than 40 countries, helping them withstand, adapt, and thrive amid 21st-century challenges. Building on over a decade of work begun with The Rockefeller Foundation, R-Cities partners with governments, communities, and funders to address acute shocks and chronic stresses, delivering programs that strengthen climate resilience, equity, public health, and sustainability. It operates through a US 501(c)(3) nonprofit and a Netherlands-based Stichting. 

About the Place-Based Resilience Team 

The Place-Based Resilience team delivers R-Cities' Resilience for Communities (R4C) program at neighborhood scale, working with communities, cities, and funders across North America, Greater Manchester, and Malaysia. The team combines structured resilience assessment with community-led design, and translates what works in one place into practice elsewhere. 

The role 

You run day-to-day delivery of the R4C Greater Manchester program. You own the program's operational spine: plans, trackers, records, and the monitoring and evaluation data that evidences impact to funders. You also lead discrete workstreams including workshop facilitation, events, corporate volunteering with Zurich, and support to local implementation partners. 

R4C Greater Manchester is currently delivered with local implementation partners at two demonstrator sites, Edgeley in Stockport with An Actions Common CIC and Higher Folds in Wigan with HF Works, alongside institutional partners including the Greater Manchester Combined Authority and Stockport and Wigan Councils. The program is expanding to two new communities this year. It is funded by the Z Zurich Foundation and is supported by Zurich UK. The challenge is holding delivery, partner capability, and funder evidence together across four sites as the program moves into its second phase. 

How the role is set up today 

The program is entering Phase 2 following the close of Phase 1. The Lead - Place-Based Resilience currently carries direct delivery responsibility for Greater Manchester alongside portfolio leadership. You take on day-to-day delivery, with scope to broaden as that transition progresses. 

What you will do 

Program delivery and coordination (25%) 

You own: 

• Program plans, delivery trackers, milestones, and action logs across both sites, kept current and accurate. 

• Delivery against agreed deadlines, with risks to timelines identified and escalated early. 

• Program meetings, including scheduling, agendas, papers, minutes, and follow-up. 

• Program files, records, and shared systems including Airtable, maintained so that knowledge does not sit with individuals. 

You contribute to: 

• Program planning and phase design, owned by the Lead - Place-Based Resilience. 

Local implementation partners (20%) 

You own: 

• The day-to-day operational relationship with local implementation partners at both sites. 

• Partner delivery against agreed specifications and timelines, including the practical and administrative running of partner working. 

• Support to partners in developing funding bids and applications that sustain and grow their work. 

You contribute to: 

• Senior partner and institutional relationships, owned by the Lead - Place-Based Resilience. 

• Partner capability building across the wider portfolio. 

Monitoring, evaluation, and funder reporting (20%) 

You own: 

• Operational coordination of monitoring and evaluation data across the program, including partner data returns. 

• The quality, completeness, and timeliness of data against the program's measurement frameworks. 

• Assembly of funder reports, including inputs, deadlines, and supporting documentation. 

You contribute to: 

• Funder relationships and reporting narrative, owned by the Lead - Place-Based Resilience. 

• Evaluation design and measurement approach across the portfolio. 

Facilitation, events, and corporate engagement (20%) 

You own: 

• Design, delivery, and follow-up of workshops and community sessions. 

• Program events end to end, including logistics, coordination, and delivery on the day. 

• Corporate volunteering sessions with Zurich, designed with partners at the demonstrator sites. 

You contribute to: 

• Community engagement across the Stockport and Wigan sites. 

Policy, knowledge, and fundraising (15%) 

You own: 

• Discrete workstreams and improvement initiatives assigned to the role, taken forward with limited supervision. 

You contribute to: 

• Policy and knowledge products at local, regional, national, and global levels, including research, drafting, and production. 

• Fundraising for the program and the wider portfolio, including proposals and supporting materials. 

• Desk research and analysis feeding facilitation, workshops, events, and the dissemination of practice. 

What you bring 

This role suits someone who can hold a program together operationally and also run a room, with credibility in front of communities, partners, and corporate volunteers. You communicate clearly in writing and in person, work independently and take ownership of your workstreams, and prioritize well across competing demands. You bring a creative, problem-solving mindset and an appetite to grow into wider responsibility, and you are comfortable in a fast-paced, distributed organization. 

Essential: 

• At least three years of program or project management experience, delivering complex work to time and quality. 

• At least two years of experience coordinating funded or (sub)contracted delivery partners against agreed specifications. 

• Facilitation experience, including designing and leading workshops or community sessions. 

• Experience collecting or coordinating monitoring and evaluation data. 

• Experience producing written reports for funders or senior stakeholders. 

• Based within regular traveling distance of Greater Manchester, with the flexibility to work on site in Stockport and Wigan as the delivery schedule requires, averaging around one day per week. 

• Right to work in the United Kingdom. 

Valued: 

• Experience planning and running events end to end, including logistics and delivery on the day. 

• Experience working with Greater Manchester's communities, institutions, or delivery landscape. 

• Experience delivering community development, regeneration, resilience, climate, public sector, or international development programs. 

• Experience supporting funding bids or fundraising. 

• Experience with funder reporting or grant compliance. 

• Experience contributing to policy or knowledge products. 

• Proficiency with project or tracking tools such as Airtable. 

Additional information 

Given the global nature of the organization, this role calls for flexibility to work across time zones with colleagues, advisors, and partners, and may involve occasional international travel to support audits, team collaboration, and partner engagement. R-Cities offers a competitive, location-adjusted package commensurate with qualifications, experience, and local market conditions. Employees are engaged through local employment arrangements and receive the statutory benefits applicable in their country of employment, alongside additional benefits supporting wellbeing, professional development, and flexible remote working. 

How to apply 

Interested candidates are invited to submit a CV outlining relevant experience, together with a cover letter explaining their interest in the role and how their experience aligns with the position and R-Cities' mission. 

Applications will be reviewed on a rolling basis, and we encourage candidates to apply early. The deadline for applications is 3 September 2026, 10.00 CET. Shortlisted candidates can expect a multi-stage selection process, which may include interviews with members of the leadership team, a practical exercise or case study, and reference checks. 

Equal Opportunity Employer 

R-Cities is committed to equitable and inclusive recruitment practices. We encourage applications from candidates of all backgrounds and lived experiences, and we strive to create a fair and respectful selection process for all applicants. 

R-Cities provides equal employment opportunity to all employees and applicants without regard to race, color, religious creed, sex, gender, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status, and all other classifications protected by law in the locality and/or state in which we operate. 

Play a pivotal role in shaping how we support, develop and empower our people, at an exciting time of growth for Betknowmore UK.

Betknowmore UK has grown rapidly into a delivery organisation of real scale and ambition, running multiple funded services with staff and volunteers across the country, and a workforce that proudly and intentionally includes people with lived experience of gambling harm. As we continue to grow, we're looking for an experienced Interim HR Manager to help us build on strong foundations and take our people function to the next level, over a defined eight-month period (with the possiblility of extension through mutual agreement).

Reporting to the Director of Finance and Operations and line managing our HR Officer, you'll lead three connected priorities: building the capability and confidence of our managers; shaping our workforce development strategy, including career pathways for colleagues with lived experience; and making sure we're fully prepared for the employment law changes arriving under the Employment Rights Act 2025. This is a genuine change role with a lasting legacy, you'll help leave the organisation stronger, more capable and better equipped for the future.

What you'll be doing

• Providing expert, pragmatic advice on employee relations matters, and leading complex or contentious casework where genuinely necessary, coaching managers to build their own confidence in handling cases
• Keeping the organisation ahead of the phased implementation of the Employment Rights Act 2025, and advising the policy team on the changes required
• Managing the relationship with our external employment law advisers, briefing tightly and translating advice into workable decisions
• Building the capability and confidence of line managers through practical, scenario-based training and coaching through live situations
• Developing a manager toolkit — templates, letters, scripts, decision trees and a clear escalation route
• Owning and developing our workforce development strategy, including a capability framework and career pathways for colleagues with lived experience, from volunteering through to management roles
• Establishing our learning and development framework, including induction, professional accreditation and qualification routes
• Improving consistency and fairness in recruitment and selection, and line managing, supervising and developing the HR Officer
• Providing HR risk reporting to the senior management team and, as requested, to the Board

What we're looking for

• We're interested in hearing from candidates who have:
• Substantial generalist HR experience at HR Manager or senior HR Business Partner level, including sustained periods as the most senior HR person in an organisation or business unit
• Experience of working in a lived experience-led organisation, or one with a significant peer or lived experience workforce
• A proven track record of building line manager capability, coaching managers through live situations rather than doing the work for them
• Experience developing and implementing a workforce development or HR strategy, including competency frameworks and career pathways
• Demonstrable experience of handling complex and contentious employee relations casework end to end, including matters carrying genuine tribunal risk
• Current, working knowledge of UK employment law, including the Employment Rights Act 2025 and its practical implications for employers
• Experience of working in a lean or fast-growing organisation, operating without a large in-house HR or legal team
• Strong influencing skills with senior colleagues, and excellent judgement on confidentiality, conflicts of interest and escalation
• CIPD Level 5 or above, or equivalent demonstrable experience
• Knowledge of the gambling harms, addiction, health or social welfare sectors, experience of a comparable commissioning transition, and experience of interim or fractional assignments would all be advantageous, as would CIPD Level 7 or Chartered MCIPD status.

Why join us?

You'll be joining a growing, ambitious charity making a real difference to people's lives. This is a unique opportunity to shape our people strategy from the ground up, build lasting management capability, and leave a genuine legacy alongside a passionate, lived experience-informed team who are proud of what they do.

Speaking for Ourselves – The Living History of the Care Experienced Movement @ Coram

Job Title: Care Experienced Engagement Coordinator - Speaking for Ourselves 

Contract – Fixed-Term (Until the end of June 2029)

Hours - 28 hours per week (Monday to Friday with occasional evening/ weekend work)

Salary - £28,800 pro rata (£36,000 FTE)

Location – Coram Campus, 41 Brunswick Square, London WC1N 1AZ. (with national travel as required)

Speaking for Ourselves is an exciting new programme funded by the National Lottery Heritage Fund that will collect and share the history of the care-experienced campaigning movement since the 1970s. It was conceived within the care-experienced community, emerging from long-standing discussions about how poorly the history of the care-experienced campaigning movement has been recorded—and how easily its achievements risk being forgotten.

This important programme puts the voice of people with lived experience of care at the centre. The Speaking for Ourselves programme delivered by Coram is guided by a majority care-experienced Programme Board and aims to work with the wider care experienced community. The Programme Board has an advisory and representative role, to guide the successful delivery of the programme and make key decisions that shape its impact.

Speaking for Ourselves will:

• Engage care-experienced communities through workshops, open submissions, commissions, partnerships, and outreach

• Collect, record, and digitise documents, photographs, letters, publications, and objects
• Conduct personal history interviews with people involved in campaigns and efforts for change
• Commission written pieces to fill gaps in the historical record
• Create a permanent digital archive
• Produce podcasts, a moveable display, a school’s module, and a toolkit for Children in Care Councils
• Deliver three national events (one per year)
• Build a lasting resource for policymakers, educators, researchers, and future campaigners

About the role

The Care Experienced Engagement Coordinator role presents a unique opportunity to work directly with the care experienced community to bring to life this untold history. The role will hold primary responsibility for the engagement with the community, and care experienced individuals and allies including outreach, liaison and ongoing relationship management. Along with the team they will need to ensure the programme is delivered sensitively and embed a trauma informed approach.

We are looking for a person who has direct experience of successfully working with diverse groups of people with lived experience of the care system – personally or professionally, along with experience of working with young people and adults to develop and deliver projects preferably in a heritage / creative context.

The post holder will report to the Programme Manager, and will be responsible for working with them, the team, the Programme Board and Coram to deliver the programme.

For more information about the main duties and responsibilities of this role please refer to the job description and person specification.

Coram understands that people with lived experience of the care system may face barriers to and in employment. Recognising that such experience could be an asset to this programme (and may bring valuable skills, knowledge, insights and approaches directly relevant to the programme’s success), we particularly welcome and encourage applications from care-experienced individuals.

We guarantee an interview for care experienced applicants who meet the person specification.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 8th September 2026

Interview date: 15th September at the Coram Campus, London WC1

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Would you like to help create a brighter future for nature? 

Wildlife and Countryside Link is a coalition of 97 environmental charities. We are looking for a Policy and Public Affairs Officer to help develop, advocate and win policy improvements for nature, with a particular focus on the marine environment. 

The Government has promised to halt the decline of wildlife and protect 30% of land and sea for nature by 2030. The marine environment is on the frontline of action – how can we restore habitats at the same time as huge investment in renewable energy? How can we restore fish stocks in a way that supports the future of coastal communities? How can we lead the way on reducing the pollution that is blighting our seas?

We are looking for an enthusiastic and dedicated Policy and Public Affairs Officer to help environmental organisations agree bold answers to key questions like these. This role will manage our marine, bycatch and marine mammal working groups to secure ambitious progress of protection and recovery of the marine environment. This is an exciting opportunity to be to work alongside some of the leading experts in marine policy to deliver joint policy that will transform nature at sea.

You will also play a key role in delivering environmental priorities to key influencers in Government and in Parliament. 

So, we are looking for someone with a keen eye for detail, a good networker with the ability to listen and negotiate, and a reasoned and convincing style of written and verbal communication, with a passion for nature conservation.

The BNSSG VCSE Alliance is a collaborative network of over 200 voluntary, community and social enterprise (VCSE) organisations working across Bristol, North Somerset, and South Gloucestershire (BNSSG). Its mission is to improve the health and wellbeing of people and communities by enabling the VCSE sector to influence decisions and work alongside the BNSSG Integrated Care System.

This role, the VCSE Alliance Director, will provide strategic leadership for the BNSSG VCSE Alliance, strengthening the influence of the VCSE sector within the Integrated Care System. You'll lead strategic partnerships, influence policy developments, and provide oversight of the Alliance's priorities.

Voscur is a co-founder and host of the BNSSG VCSE Alliance and plays a key leadership role through the Alliance Steering Group. The VCSE Alliance Director will be employed by Voscur and report to the Voscur CEO. The role will line manage the VCSE Alliance Partnerships Manager and hold oversight of Alliance programmes, contracts and budgets, including current grant-funded activity.

The post is based at Voscur's office at Royal Oak House, Bristol, with presence required at community venues across Bristol, North Somerset and South Gloucestershire and occasional travel to Gloucestershire. Voscur operates a hybrid and flexible working approach, with a shared office day on Tuesday and a strong emphasis on support, supervision, wellbeing and collaborative working.

This role is initially offered as a nine month fixed-term contract, with the possibility of extension subject to funding and contract procurement.

Please download and read the information pack in full before applying to this role. Note that we do not accept CVs in our application process, and all applicants will need to complete our application form. The form will be anonymised prior to shortlisting to ensure a fair and balanced recruitment process.

Equity and diversity are very important to our diverse VCSE sector and population, and we're keen to increase the diversity of the Voscur team. We particularly welcome applications from people whose communities are currently under-represented - particularly people with lived experience of poverty and people from global majority communities. As part of our commitment to inclusion, all candidates who disclose that they are from those communities and meet the essential criteria will be invited to interview.

Business Development Manager

Part time - 3 days per week

£26,000 for 3 days per week (£43,333.33 fte)

Hybrid working - This role offers a hybrid working arrangement, combining home working with regular attendance at our office and key meetings.

Permanent

Prospex is a well-established youth charity celebrating its 25th anniversary this year. We are deeply embedded within the local community and are recognised for our expertise in supporting vulnerable children and young people across Islington. Our experienced and committed team delivers high-quality youth work that helps young people develop confidence, resilience and positive futures.

Over the past seven years, we have successfully strengthened and diversified our income base. Our funding comes from a broad range of sources, including charitable trusts and foundations, statutory grants and contracts, individual donors, community fundraising activities and, increasingly, corporate supporters. This diversified approach has helped us build financial stability and continue responding to local need.

This new role presents an exciting opportunity to build on these foundations and take our fundraising to the next level. The focus of our income generation will remain with successfully securing income from trusts and statutory sources however there is also potential to increase income across all funding streams. We see particular potential for growth in individual giving, major donors and corporate partnerships. The successful candidate will have the opportunity to shape and develop all these areas, making a lasting contribution to the charity's future sustainability and impact.

Prospex is a fantastic organisation to work for, with a strong sense of purpose and a genuine commitment to improving the lives of local young people. We have a supportive, collaborative culture where staff and trustees work closely together and recognise that fundraising is everyone's responsibility.

How to apply

Application is by way of CV with a Supporting Statement that should set out your motivations for applying and how your work experience to date meets the scope of the responsibilities. As a general guide, your Supporting Statement should be around two sides of A4.

Closing date: Sunday 20th September at Midnight

First interviews: 28th September

We are looking for the successful candidate to start around November 2026. This will allow for time to be spent with the current Business Development Manager. 

• Salary - £39,425 - £40,463
• Location - Kenya or the UK
• Team - Digital Team
• Line Manager - Digital Delivery Lead
• Line Reports - Matrix (Technical) Systems and Salesforce Officer
• Hours - 35 hours per week
• Contract - Permanent

Closing date: 31-8-2026

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

SALESFORCE ADMINISTRATION & SYSTEM MANAGEMENT

• Act as the system owner and technical lead for Start Network’s Salesforce platform, ensuring it supports the needs of a global, network‑based organisation.
• Design and maintain Salesforce access and security controls, balancing strong data protection with practical access for teams working across regions and functions.
• Implement and uphold data governance and data quality standards within Salesforce, working closely with the Data Manager to align with wider organisational frameworks.
• Design and deliver scalable automation (e.g. flows, validation rules, custom objects) to reduce manual effort and support efficient, consistent ways of working.
• Design, manage and optimise integrations between Salesforce and other organisational systems (e.g. FormAssembly, reporting and automation tools), ensuring reliable data flows and joined‑up processes.
• Translate organisational and programme processes into clear, scalable system solutions that work for staff and partners across the network.
• Own and maintain the Salesforce data model, ensuring it reflects how Start Network operates today while remaining flexible for future growth and change.

MICROSOFT 365 OVERSIGHT

• Provide oversight of Microsoft 365 administration, licensing and configuration, ensuring tools are well‑aligned to organisational needs, strong security standards, and responsible use of resources.
• Define and maintain access and security principles for Microsoft 365, working collaboratively with operational teams and external providers (e.g. Twin Systems) to ensure consistent and proportionate controls.
• Provide guidance on the effective use and optimisation of Microsoft 365 tools (e.g. Teams, SharePoint, OneDrive), supporting clear organisational ways of working and collaboration across regions and teams.

 SYSTEM OWNERSHIP & ARCHITECTURE

• Own the organisation’s digital systems landscape, with Salesforce as the primary platform.
• Ensure alignment and integration across systems (e.g. FormAssembly, Power BI, M365, etc.).
• Define and maintain system architecture and data flows.
• Evaluate and recommend new tools in alignment with organisational needs and existing systems.

USER SUPPORT & CAPACITY BUILDING

• Provide escalation-level support and technical guidance for complex system issues
• Oversee resolution of complex technical issues, working with internal and external stakeholders
• Support capability building through guidance and training on system usage and best practices
• Partner with teams to identify capability gaps and improve system usage.

REPORTING & DASHBOARDS

• Define and lead the technical enablement of reporting across Salesforce and connected platforms
• Support programme, membership, and assurance teams with data extraction and visualisation needs.
• Support donor reporting requirements, including standardised data outputs and IATI
• Ensure data structures support effective reporting, analytics, and decision-making across the organisation.

PROJECT DELIVERY & ENHANCEMENTS

• Lead the design and delivery of Salesforce and system enhancements
• Liaise with external developers/consultants when specialist configurations are required.
• Ensure system changes are documented and aligned with data governance standards.
• Provide technical direction for system improvements and ensure alignment with overall architecture.

DATA GOVERNANCE & COMPLIANCE

• Uphold data protection standards, including GDPR compliance.
• Ensure systems operate in line with Start Network’s values and commitments on data responsibility.
• Support audits, risk assessments, and internal reviews with accurate system documentation and reporting.
• Define and uphold data governance frameworks across systems, ensuring consistency, integrity, and compliance within Salesforce context.

START NETWORK CULTURE

• Carries out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
• A commitment to the Start Network vision, principles, values, and approach
• The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.

SKILLS, KNOWLEDGE AND EXPERIENCE

ESSENTIAL

• Proven strong experience as a Salesforce Administrator or specialist, with responsibility for configuring and maintaining a complex Salesforce environment
• Strong working knowledge of Salesforce platforms relevant to Start Network’s context (e.g. Nonprofit Cloud, Sales Cloud, Service Cloud, Agentforce or equivalent automation/AI features).
• Demonstrated experience designing and implementing automation, custom configurations and integrations that support scalable, efficient ways of working.
• Ability to translate organisational and programme needs into effective system and data solutions, using sound judgement and analytical skills.

DESIRABLE

• Experience working in NGOs, membership organisations, or humanitarian contexts.
• Familiarity with grant management or partner due diligence systems.
• Experience with API integrations and third‑party apps (e.g., FormAssembly, Mailchimp).
• Project management experience (e.g., Agile, Scrum).

The Company

Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.

Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.

We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.

Harris Hill is delighted to be partnering with a well-established hospice in Harrow to recruit an Individual Giving Manager.

Location: Harrow, North West London (office-based with flexible working options)
Salary: £43,000
Hours: Full-time (37.5 hours per week)

This is an exciting opportunity to lead and grow a portfolio spanning individual giving, in-memory fundraising, lottery and legacy giving. Managing a small team, the successful candidate will develop supporter journeys, deliver multi-channel fundraising campaigns, and use data and insight to drive sustainable income growth.

They are looking for an experienced individual giving professional with a strong track record of delivering fundraising growth, developing supporter relationships, and leading successful direct marketing campaigns. Previous team management experience and excellent stakeholder engagement skills are essential.

This role is ideal for someone who enjoys combining strategic thinking with hands-on delivery and is passionate about building meaningful supporter relationships that make a lasting impact.

Key requirements:

• Significant experience in individual giving fundraising.
• Proven success in supporter acquisition, retention and income growth.
• Experience managing and developing a team.
• Strong understanding of direct marketing and supporter stewardship.

Applications are being reviewed on a rolling basis, so early applications are encouraged.

If this sounds like you, then please do get in touch ASAP! Please contact Hannah at Harris Hill on

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are looking for a person with an understanding of working with a values-driven team of people, in the charity or not-for-profit sector.

The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation in effective ways of working, whilst freeing up senior leaders and spokespeople to undertake influencing, communication, partnership development and fundraising activities.

The Operations and People Manager will help Sustain function effectively as an organisation and be a great place to work. This is a senior, trusted role working closely with the Chief Executive, Senior Leadership Team (SLT), Senior Management Team (SMT), line managers and Trustees to strengthen our people, operational and governance systems.

The post-holder will lead practical improvements in HR, people processes, line management standards, staff development, onboarding, offboarding, organisational culture and compliance. They will combine sound judgement, strong systems thinking and a people-centred approach, helping Sustain keep processes clear, proportionate and well-managed, while supporting colleagues to focus on effective delivery.

The mission of the Sustain alliance is to catalyse systemic change in the UK’s food and farming system – securing a healthy, fair, and sustainable future for all people, nature and a stable climate. Working in collaboration with our alliance members and others, we run a range of advocacy work, projects and campaigns to achieve permanent changes in policy and practice; and to engage more people, organisations and communities in being food system change-makers.

As with all senior roles at Sustain, the person appointed to this role will work mainly at the Sustain office in London during their probationary period, and thereafter at least half of working hours at our office, whilst benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and well-being benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.

Role and responsibilities
•Strengthen Sustain’s people, HR, operational and governance systems so that the charity works effectively, fairly and well.
•Help Sustain be a great place to work, with clear standards, supportive line management, good staff development and a positive, inclusive culture.
•Lead on high standards and practical improvements in recruitment; induction; probation; appraisals; people and HR processes; line management skills, knowledge and tools; staff consultation; and organisational policies and practices.
•Support senior leaders, line managers and Trustees with clear advice, reliable processes, good records and proportionate and effective risk management.
•Develop and maintain systems that are simple, useful and appropriate for Sustain’s size, values, resources and legal responsibilities
 

Tasks and responsibilities:

Organisational operations and systems
•Lead on managing and developing the charity’s operational activities.
•Ensure that senior management actions that support operational effectiveness are managed and carried out in a timely way, via an accessible and accountable process.
•Lead and/or participate in a range of internal groups that support operational effectiveness.
•Support the Chief Executive, Senior Leadership Team (SLT) and other relevant staff with governance matters, including:
oReporting to the Council of Trustees on operational and people matters;
oPerformance of the ‘Company Secretary’ role on behalf of Trustees;
oTrustee recruitment, induction and management of necessary information and processes;
oAppropriate compliance with the Charity Governance Code.
•Working with the Chief Executive and Chair of the Council of Trustees, help prepare and coordinate the agendas and the running of the quarterly board meeting and occasional (at least annual) staff and Trustees strategy day, as well as the Sustain AGM, Annual Report and Trustee elections (annual), as one of the key links in communication with and between Sustain’s Council of Trustees.
•Lead on development and implementation of one or more relevant chapter of Sustain’s Organisation Development Plan (ODP).

•Support the planning and running of events, working with Sustain team leads, partners, venues and contributors.
•Work with the Head of Finance, Head of Digital and Design and external suppliers to help ensure office, IT and operational arrangements are appropriate and support effective working.
 

People, HR and employment processes
•Lead development and implementation of HR processes, practical actions and transactions, using external HR and/or legal advisors for authoritative support and advice where needed.
•Lead on full lifecycle support for Sustain staff including:
oEffective and inclusive recruitment, onboarding and offboarding – implementing Sustain’s commitment to recruitment for diversity – working with SMT, finance and admin leads;
oCreating, grading, reviewing and updating job descriptions, working with line managers and the senior leadership team;
oManaging employment contract variances; funding precarity; end-of-contract and risk-of-redundancy processes, working with senior managers, line managers, affected employees and HR/legal advisors;
oCreating or supporting a range of opportunities for people from diverse backgrounds and identities to get involved.
•Act as first point of contact for HR queries, taking ownership of policies and process, culture and employee relations; informed by HR advice, consultation and annual staff survey, including overseeing an action plan to embed areas of good practice, and to pursue improvements in an accountable way.
•Regular review of job descriptions, grades, progression and staff benefits within Sustain to ensure we remain competitive within the sector.
•Provide or commission sector benchmarking data, analysis and recommendations to inform decision-making, using a methodology agreed with Trustee oversight, on matters such financial and non-financial staff benefits.
•Maintain and improve the Staff Handbook, Recruitment Handbook, and related policies, guidance, advice and other support.

Line management standards, learning and staff development
•Lead the development and implementation of clear, practical standards for line management at Sustain, working with SLT, SMT, the Line Managers Forum and external advisers where appropriate.

•Develop and oversee implementation of key processes such as annual appraisals, annual planning and objective-setting, and a suitable performance management process.
•Help ensure objective-setting, personal development and progression conversations are undertaken routinely, and that these and performance management are handled consistently, fairly and in line with Sustain’s values and legal responsibilities.
•Support line managers to run effective 1-to-1s, probation reviews, appraisals, workload conversations, development conversations, and difficult conversations where needed.
•Ensure suitable and sufficient ongoing learning opportunities and training for the staff team and the Line Managers group, driving the charity’s approach to consistent standards, personal development and career progression.
•Maintain and improve the Line Managers Handbook and related tools, templates and guidance.
Culture, EDI, staff voice and union liaison
•Manage and develop Sustain as a great place to work, with a working culture and practices that support effective delivery, as well as health, wellbeing and personal development.
•Serve as an active member of the Diversity Group, to implement and innovate on equity, diversity, inclusion and anti-racism, and to gather data to measure and report on impact and progress.
•Working with the CEO, provide a route for requests and suggestions from the Health and Wellbeing Group to be properly considered and actioned as appropriate.
•Develop and support ways for staff voices to be heard and influence policies, practices and organisational culture, and for staff to be able to raise ideas and concerns confidently and see actions taken as a result.
•Support structured staff consultation and union liaison processes, helping ensure they are well-organised, transparent, well-documented and conducted in line with Sustain's policies and recognition arrangements.

Governance, compliance and risk management
•Develop and update key resources, contributing to useful reference sets such as the Staff Handbook, Recruitment Handbook and Line Managers Handbook, including overseeing production, maintenance and updating of all policies, procedures and guidance relevant to operations and people.
•Ensure Sustain complies with all employment, health and safety, data protection, charity legislation and statutory guidance including filing at Companies House and maintaining organisational records with the Charity Commission, and managing the risk register and internal policies tracker.

•Ensure adherence to health, safety, diversity and safeguarding procedures in the office, in hybrid working and for events and activities; undertaking comprehensive risk assessments for events and activities; and ensuring appropriate risk mitigation, staff communication and updates to guidance.
Other
•Potential for this role to line-manage one or more member of staff, volunteer, paid intern and/or external consultant, offering 1-to-1 support for objective-setting, work delivery, coaching and pastoral matters.
•Any other reasonable tasks and duties, agreed with the Chief Executive, consistent with the nature and level of the role.

Person specification / What we’re looking for:

Qualifications and requirements
•Significant experience operating at a senior level in a people, HR, operations or an organisation development role, including responsibility for organisational systems and staff management. [E]
•Experience of working in a charity, not-for-profit, campaigning, membership, alliance or other values-led organisation. [D]
•Demonstrable commitment to the operations and people role through a relevant qualification, training or other continuing professional development (CPD). [D]
 

Experience
•Significant experience leading organisational, people or operational improvement and advising senior decision-makers. [E]
•Developing skills and learning plans, and commissioning and/or delivering learning opportunities including training, workshops, facilitation and/or coaching. [E]
•Managing employment contracts to improve employee information and job security, especially where funding is short-term and project-based, with insights into good practice. [D]
•Delivering training and/or guidance to improve people-related functions to be delivered by line managers. [D]
•Working in a unionised organisation. [D]
Skills, abilities and attitudes
•Confidence and experience to take a leadership role on operational and people matters, working with the Chief Executive, Trustees and senior managers. [E]
•Strong problem-solving skills, and negotiation skills and the ability and confidence to provide insightful and constructive proposals and advice. [E]
•Excellent project management skills. [E]
•Aptitude for managing financial information and budgets. [D]
•Ability to communicate clearly and sensitively in writing and verbally, including on complex, confidential or contentious matters. [E]
•Proficiency with computer software and records management. [E]

Knowledge
•Knowledge and experience of end-to-end management of staff team members and their development: recruitment, induction and probation; learning experiences, skills and training; personal and career development; performance management; support for health and wellbeing; and HR processes. [E]
•Sound knowledge of UK HR and employment rules and statutory guidance, and their implementation in good practice. [E]
•Knowledge of IT, online and practical systems for improving processes and efficiency. [D]
 

Attitudes and personal qualities
•Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines; whilst having the judgment to know when and who to consult before proceeding. [E]
•High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with individuals and a wider team. [E]
•Commitment and ability to work at our office in East London regularly. [E]
•Demonstrable commitment to equity, diversity, inclusion and racial justice. [E]
•Commitment to the mission and values of Sustain, and an interest in healthy and sustainable food and farming. [D]

Application closing date: Monday 14 September at 5pm (BST)

First stage interviews will take place (via Zoom) on: Wednesday 23 September 2026

Second stage interviews to take place in-person (London office) on: Wednesday 30 September 2026

Early applications are encouraged.

For any queries, please contact our recruitment team.

Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)

Location: The GAIA Centre in Lambeth, London
Salary: £23,761.08 per annum, inclusive of London weighting allowance 
Contract type: Part Time, Permanent 

Hours: 30 hours per week (Tuesday-Friday). Please note that the the operating hours of the service are 8AM- 6PM Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover. 

This is an opportunity to join Refuge as a Duty Independent Domestic Violence Advocate to be the first point of contact for women who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children..

In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries (specify from whom- public, agencies, individuals? over the phone and email as well as contacting survivors, assessing their risks and needs.

The duty IGVA will be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. The post holder will also empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 8 September 2026

Interview Date: 17 and 18 September 2026