Continuous improvement manager jobs

A well-established housing provider in the North West is seeking an interim Head of Finance Business Partnering for a 6-month period. The organisation has a strong focus on service delivery, financial control, and continuous improvement across its housing operations.

This is a senior, hands-on leadership role combining team management, consolidation of management accounts, and strengthening of business partnering across the organisation. A key focus will also be driving improvements in financial systems and processes, including automation and better use of core finance systems.

Responsibilities:

• Lead and manage the Finance Business Partnering team, providing direction, oversight, and support across key service areas
• Oversee and consolidate monthly management accounts, ensuring accurate, timely, and insightful reporting to the Finance Director and senior stakeholders
• Drive high-quality business partnering across the organisation, supporting operational teams with financial insight, challenge, and decision-making
• Support property-related finance activities as required (e.g. repairs, maintenance, capital spend)
• Identify and implement process improvements, with a focus on automation and efficiency across finance systems
• Build strong relationships across finance and operational teams, translating complex financial information into clear, actionable insight

Requirements:

• Qualified Accountant with proven experience operating at a senior finance level, ideally from a housing association background
• Strong understanding of management accounting, including consolidation, reporting, and performance analysis
• Demonstrable experience managing and developing finance teams, ideally within a business partnering model
• Experience within property or housing finance (e.g. repairs, maintenance, capital programmes) is highly desirable
• Strong systems expertise, with experience improving and automating finance processes
• Excellent stakeholder management skills, with the ability to influence and challenge at senior levels

Please get in touch if this role is of interest and you feel you can add value in the position.

Job Overview

The Cathedral Safeguarding Officer is the designated safeguarding professional for Lincoln Cathedral, responsible for ensuring that safeguarding is embedded across all aspects of Cathedral life.

The postholder will ensure compliance with Church of England safeguarding policy, diocesan frameworks and relevant statutory legislation, while promoting a culture of care, accountability and continuous improvement.

The role involves providing expert safeguarding advice, managing safeguarding concerns and casework, supporting safer recruitment processes, and ensuring that clergy, staff and volunteers understand and fulfil their safeguarding responsibilities.

Working in partnership with the Diocesan Safeguarding Team and statutory agencies, the Cathedral Safeguarding Officer will support the Dean and Chapter in fulfilling their safeguarding responsibilities, while exercising independent professional judgement in relation to safeguarding matters.

Key Responsibilities

• Promote a culture in which safeguarding is understood as everyone’s responsibility.
• Manage safeguarding concerns, allegations and casework.
• Support safer recruitment processes, including DBS requirements and safeguarding risk assessments.
• Develop and review safeguarding policies and procedures.
• Support safeguarding training and awareness across the Cathedral community.
• Maintain accurate, secure and confidential safeguarding records using the MyConcern system.
• Liaise with statutory agencies, including local authorities and police, where required.
• Prepare safeguarding reports for governance bodies including Chapter and SLT.

Skills and Experience

The successful candidate will have:

• Significant experience of safeguarding casework involving children and/or vulnerable adults.
• Strong working knowledge of safeguarding legislation, statutory guidance and best practice.
• Experience of risk assessment and safeguarding risk management.
• Experience of working with or alongside statutory agencies.
• Strong interpersonal, organisational and communication skills.
• Ability to manage sensitive and complex situations with professionalism, discretion and resilience.

Working Pattern and Benefits

• Permanent part-time role.
• 21 hours per week across a minimum of 3 days per week.
• Primarily site based at Lincoln Cathedral.
• Up to 1 day per fortnight home working may be negotiated.
• 33 days annual leave including bank holidays (pro rata).
• Church Workers Pension Scheme.

Safeguarding and Recruitment Information

Lincoln Cathedral is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This role is subject to enhanced safeguarding requirements, including an Enhanced DBS check with barred list check.

Please complete the Cathedral Application Form. CVs will not be accepted as a substitute for the application form.

Closing date for applications: Tuesday 26 May 2026 at 5pm.

Job Title: Employment Consultant (Portsmouth/Southampton area)

Location: Home- and field-based with regular local travel (driving licence essential)

Salary: £33,174

Hours: Full time 37.5 hours per week (part time or flexible working options considered)

Contract: 2 years fixed term with possibility of extension

At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.

We are seeking a passionate and person-centred Employment Consultant to join our team. This is a role for someone who believes in potential, not limitations – someone who can walk alongside clients with empathy and determination, empowering them to take ownership of their employment journey.

You’ll provide tailored information, advice and guidance to help veterans secure meaningful and sustainable work, managing a diverse caseload with care and professionalism. Using coaching, mentoring and strengths-based approaches, you will help individuals identify their goals, build resilience and move confidently towards lasting employment outcomes.

Collaboration is at the heart of this role. You will develop strong partnerships with regional organisations to generate referrals and address wider barriers such as mental health, housing or addiction, while also building strong relationships with local employers to create real opportunities for your clients, and sharing best practice with your colleagues in the team.

With a strong understanding of local labour markets and safeguarding practices, you’ll maintain high-quality case records, contribute to continuous improvement, and actively participate in team development. Adaptability, initiative and resilience are key, as we respond to the evolving needs of our clients and the communities we serve.

Why The Poppy Factory?

• A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
• Competitive salary and benefits package including generous holiday and pension contributions.
• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
• Variety in the role, a mix of delivering a community-based service in your region, home working and occasional visits to the historic Poppy Factory in Richmond, London
• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
• Be part of an iconic charity with a 100+ year history

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Melanie Rignall, Services Manager.

For an informal conversation to find out more about this role, please call Melanie Rignall.

The closing date for this vacancy will be 2 May 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.

First stage interviews will take place on 8 May 2026, with second stage interviews scheduled for 13 May 2026. Please ensure you are available on these dates, as it’s not always possible to reschedule.

No agencies please.

Equality & Diversity

We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.

As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.

We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.

Leeds Mind promotes positive mental health and wellbeing, and provides help and support to anyone who needs it in and around Leeds.  We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Leeds to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition. 

Our values of Being Open, Supportive, Brave, Connected, and Resourceful are pivotal to the work we do.

Belonging at Leeds Mind

Leeds Mind is committed to creating an inclusive environment – equity, diversity and inclusion are at the heart of everything that we do.

We are committed to ensuring that our colleagues, volunteers and people who access our services feel a sense of belonging at Leeds Mind that gives them the confidence to share their unique perspectives and experience.

By creating an inclusive environment that fosters belonging, we aspire to attract colleagues and volunteers who offer diversity of experience and thought. We believe this will ultimately improve the service we provide as well as the employee and volunteer experience.

To find out more about how we are developing this you can visit our website.

Our Service

The Training Team is part of Business Development and delivers high quality, evidence based mental health training to organisations across Leeds and Yorkshire. Our training helps workplaces build awareness, confidence and practical skills to support mental health and wellbeing for their employees.

The Role

We are looking for a highly motivated, engaging and experienced Mental Health & Wellbeing Trainer to join our growing Business Development team who can deliver, develop and continuously improve high-quality learning experiences. You will deliver a wide range of training to corporate clients, using interactive, inclusive and evidence-based approaches. Alongside delivery, you will play a key role in developing innovative training products and ensuring our offer remains relevant, engaging and impactful for modern workplaces. You will also support the wider success of the training service, including contributing to income generation, maintaining accurate records, and supporting continuous improvement through feedback and evaluation. Working with a range of corporate clients, you will understand their needs and help shape training solutions that deliver both impact and value.

You will demonstrate a strong commitment to safeguarding, equality, diversity and inclusion, and delivering training in a trauma-informed and person-centred way.

This is an exciting opportunity to contribute to both improved workplace wellbeing and income generation for Leeds Mind.

Essential Skills and Experience:

• A recognised teaching or training qualification (Level 4 and above)

• A full UK drivers’ license and use of a car

• Excellent communication and facilitation skills that engage, challenge and support learning across diverse audiences.

• Confidence designing and delivering highly engaging training using a range of methods,

including storytelling, experiential activities, discussion and scenario‑based learning.

• Strong ability to use digital tools and training technology to create interactive, engaging learning experiences in face‑to‑face, online and hybrid settings.

• Adaptable and solution‑focused, with a proactive “can‑do” approach to problem‑solving and responding to challenges or change during delivery.

• Strong organisational and time‑management skills, able to manage competing priorities and meet deadlines.

• Confident use of Microsoft Office and online delivery platforms (e.g. Teams and Zoom), including interactive features to enhance engagement.

• Curiosity and motivation to continuously improve training practice and try new approaches.

• Proven experience of delivering training to a diverse range of stakeholders /workplaces.

• Substantial experience within a teaching/training setting.

• Working within a mental health setting.

• Designing, developing, and evaluating a wide range of learning interventions.

• Living our core values every day.

Interview Date: Thursday 11th June 2026

The role is based at Clarence House, Clarence Road, LS18 4LB with delivery of training across Yorkshire.

Successful candidates will be required to undertake a right to work in the UK check as well as a standard DBS check. 

At Leeds Mind, we've made significant progress in Equity, Diversity, Inclusion, and Belonging in recent years, resulting in a genuinely diverse team. We are committed to maintaining strong representation in our workforce and always encourage applications from LGBTQIA+, culturally diverse, neurodivergent, and disabled individuals.

Reg charity number: 1007625

Are you detail‑oriented, proactive, and passionate about supporting the financial operations behind a mission‑driven organisation? The Finance Officer is a key operational role within the Finance Team, responsible for the day-to-day finance functions, ensuring accurate financial records and robust financial controls. 

Working closely with the Head of Finance, the Finance Officer will support with month-end processes and operational finance for events. The role will also support the Head of Finance on budgets and forecasting. 

Roles and Responsibilities 

Routine Financial Oversight 

• Oversee the accurate recording, processing and coding of all financial transactions, including income, expenditure and journals 
• Perform bank and petty cash reconciliations, balance sheet reconciliations and key control accounts 
• Maintain accruals / prepayments / deferred income /accrued income schedules 
• Maintain oversight of the fixed asset register and depreciation. 
• Responsible for month end up to extended trial balance 
• Monitor day-to-day financial operations including bank accounts and payment processes. 
• Oversee revenue recognition directing for complex contracts / grants 
• Ensure strong financial controls are maintained and adhered to 

Budgeting, Forecasting & Cash Management

• Support budget holders with understanding financial performance, variances and reforecasting. 
• Assist with rolling forecasts and cashflow projections. 

Payroll & HR Finance Administration

• Run the payroll including: payroll preparation (Xero), HMRC (EPS/FPS) and pension data submission 
• Prepare payroll journals and staff cost reconciliations. 
• Act as first point of contact for payroll queries, escalating complex issues where appropriate. 

Compliance & Year-End Support

• Ensure timely and accurate preparation of:
• VAT returns (quarterly in Xero) 
• Gift Aid claims (monthly in Churchsuite) 
• Support external audit processes as required. 

Event & Conference Finance Management

• Manage operational finance processes for New Wine conferences and events, including:
• Pre-event financial setup and controls 
• On-site cash, card income and banking processes 
• Oversight of finance volunteers on site 
• Ensure timely post-event reconciliation of income and reporting. 
• Liaise with event leaders regarding budgets and financial performance. 
• Support day-to-day finance requirements while on site. 

Systems, Process Improvement & Controls

• Maintain and improve finance processes and documentation. 
• Ensure effective use of finance systems 
• Work closely with the Head of Finance on continuous improvement initiatives. 

Other Duties

• Respond to finance queries from budget holders 
• Work well with all members of the wider staff team. 
• Attend and sometimes participate in staff prayers and meetings. 
• Undertake other duties as reasonably required within the scope of the role. 

The above list of job deliverables is open and partial, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. 

Person Specification 

Essential Skills 

• Strong planning and organisational skills 
• Excellent time-management with the ability to manage multiple priorities under tight deadlines 
• Proactive and self-motivated, with a drive to deliver high-quality results 
• Commitment to high standards, accuracy, and robust financial controls 
• Discretion and professionalism in handling sensitive financial information 

Essential Experience 

• CCAB part-qualified accountant 
• Experience in financial management, accounting, and budgetary control 
• Strong verbal and written communication skills 
• Proficiency in Microsoft Office, including Excel (advanced), Outlook, Word, and Teams 
• Experience in payroll administration, including workplace pensions 

Desirable Skills & Experience 

• Experience managing restricted or trust funds 
• Up-to-date and practical VAT knowledge 
• Experience within a faith-based or charity organisation 
• Familiarity with the financial aspects of event operations 

Personal Attributes 

• Demonstrates a personal Christian faith 
• Fully committed to New Wine’s mission and values 

Application process:  

Key dates: The application deadline is 9am on Monday 1st June 2026. We may close applications early if strong applicants are received before this time. Shortlisted applicants will be invited by Wednesday 3rd June to online interviews taking place between Monday 8th – Tuesday 9th June 2026. Following the online interviews, shortlisted candidates will be invited to a second-stage in-person interview at our London office on Thursday 18th June 2026. 

If you are unavailable on any of these dates, please let us know when submitting your application. 

Application: To apply, please submit a cover letter and CV.

Please see the full Job Description and all details including Role Particulars, and Why Join Our Team.

A well-established housing provider in the North West is seeking an interim Head of Finance Business Partnering for an inital 6-month period with option of temp to permanent for the right candidate. The organisation has a strong focus on service delivery, financial control, and continuous improvement across its housing operations.

This is a senior, hands-on leadership role combining team management, consolidation of management accounts, and strengthening of business partnering across the organisation. A key focus will also be driving improvements in financial systems and processes, including automation and better use of core finance systems.

Responsibilities:

• Lead and manage the Finance Business Partnering team, providing direction, oversight, and support across key service areas
• Oversee and consolidate monthly management accounts, ensuring accurate, timely, and insightful reporting to the Finance Director and senior stakeholders
• Drive high-quality business partnering across the organisation, supporting operational teams with financial insight, challenge, and decision-making
• Support property-related finance activities as required (e.g. repairs, maintenance, capital spend)
• Identify and implement process improvements, with a focus on automation and efficiency across finance systems
• Build strong relationships across finance and operational teams, translating complex financial information into clear, actionable insight

Requirements:

• Qualified Accountant with proven experience operating at a senior finance level, ideally from a housing association background
• Strong understanding of management accounting, including consolidation, reporting, and performance analysis
• Demonstrable experience managing and developing finance teams, ideally within a business partnering model
• Experience within property or housing finance (e.g. repairs, maintenance, capital programmes) is highly desirable
• Strong systems expertise, with experience improving and automating finance processes
• Excellent stakeholder management skills, with the ability to influence and challenge at senior levels

Please get in touch if this role is of interest and you feel you can add value in the position.

At Place2Be, we believe that no child should face mental health problems alone. Our people are central to making that mission a reality — and you’ll play a vital role in bringing exceptional colleagues into our organisation with care, integrity and compassion.

We’re looking for a Recruitment & Onboarding Lead to oversee high‑quality, values‑based recruitment across the UK. You’ll ensure every new starter joins us smoothly, safely and with a positive experience, while leading and developing a small, dedicated team.

In this role, you will:

• Design the approach to deliver effective, inclusive recruitment campaigns
• Champion safer recruitment and uphold the highest standards of compliance
• Lead, coach and support a team of Recruitment & Onboarding Officers
• Drive continuous improvement across processes, systems and candidate experience
• Oversee all pre‑employment checks and ensure onboarding is accurate, timely and values‑led
• Use data and insight to inform decision‑making and workforce planning
• Lead creative attraction and employer brand initiatives, including social media and multi‑channel campaigns
• Prepare the organisation for our annual summer peak, ensuring we can recruit at pace without compromising quality

We’re looking for someone who brings:

• Significant experience managing high‑volume, end‑to‑end recruitment processes
• Experience leading and developing a recruitment team
• Strong knowledge of UK employment law, safer recruitment and pre‑employment compliance
• A calm, resilient and solutions‑focused approach
• Experience embedding inclusive recruitment practices and a commitment to EDI
• Confidence advising and influencing hiring managers at all levels
• Strong digital literacy, including ATS/HR systems
• Creativity in attraction strategies and employer brand activation
• A genuine connection to our values: Perseverance, Integrity, Creativity and Compassion

Please note: our peak recruitment period is June–September, annual leave during this time is planned carefully to ensure we can meet demand.

If you’re passionate about inclusive, values‑driven recruitment and want to make a meaningful impact on children’s mental health, we’d love to hear from you.

For a career with purpose, this is your place.

Recruitment Process:

As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.

Closing date for applications: Midnight on 07 June 2026

1st Interview date: Monday 15th & Tuesday 16th June  via Teams

2nd Interview date: 23 June 2026 in person

Our Benefits

When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.

Here’s just a few things we have on offer:

• Annual Leave that increases with service
• Comprehensive learning and development to enable you to progress your career
• 5% contributory pension scheme
• Life assurance of four times your annual salary
• A comprehensive employee assistance programme
• Mobile Phone Discounts (EE network)
• Wellbeing days to allow you some ‘you’ time
• Christmas holidays closure period in addition to your annual leave

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.

We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.

We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team. 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The Head of Research and Involvement is a senior leadership role responsible for shaping and delivering APF’s research and involvement ambitions. The role will lead thedelivery of our new research strategy, oversee APF’s research funding portfolio, and embed meaningful involvement of people affected by pulmonary fibrosis across the organisation’s work. The postholder will provide strategic leadership across research, involvement and external partnerships, strengthening APF’s influence within the UK and global research landscape.

This is a highly visible role, representing APF with researchers, clinicians, funders, industry partners and the third sector. As a member of APF’s Organisation Leadership Group, the Head of Research and Involvement will contribute to organisational leadership, supporting cross-team delivery of strategic priorities, organisational planning, risk management and continuous improvement.

Senior Partnerships Officer – Scotland and Northern Ireland

Contract type: Permanent, Full time, 35 Hours per week

Location: Scotland and Northern Ireland
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (Scottish Water office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £41,325 per year with excellent benefits.

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential. 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Water Industry Partnerships Team develops and supports WaterAid’s relationships with water companies and the wider water industry in the UK.  We inspire and manage volunteers, steering the development of high-income corporate events, and build opportunities for water company employees and customers to connect with our work.  

About the role

As our Senior Water Industry Partnerships Officer, you will develop and implement the partner strategy for Northern Ireland Water and manage the Scottish Water partnership on a day-to-day basis.

In this role, you will:

• Manage existing Water Company partners within Scotland (at committee level) and Northern Ireland (at a strategic and committee level)
• Lead on the setup and delivery of all mass participation events across water industry partners in the UK
• Lead on event management of high-value events with Water Company partner organisations
• Support the Senior Partnerships Manager to steer, provide coaching and support work plans for the WIP Team Assistant
• Lead on systems / fundraising / events compliance processes across the UK team to ensure that all partner activity is compliant with fundraising, gambling and data protection laws to protect the reputation of the partners and WaterAid.
• Own account and partnership development plans, delivering on commitments and personalised stewardship to hit KPIs
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience in, and understanding of, fundraising compliance
• Experience in organising mass participation events
• Proven ability to manage a busy workload and deliver across multiple projects/teams
• Confident external engagement: written, verbal, presentation, and face-to-face.

Although not essential, we’d prefer you to have:

• Experience working or volunteering in the voluntary sector
• Familiarity with the UK water industry
• Experience managing high-value events

Closing date: Applications close 12:00 PM UK time on 05 June 2026. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply early.

How to apply: Click Apply to upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

We are currently looking to recruit an Advice Session Supervisor. Experience in this role would be beneficial, but we will accept a Trainee Post for the right candidate. 

Working at Citizens Advice Hertsmere offers many rewarding benefits, both personally and professionally. It provides the opportunity to make a real difference in people’s lives by helping individuals navigate challenges such as debt, housing, employment, and legal issues. This work can be highly fulfilling, as you directly support members of your community during difficult times. It also helps develop valuable skills, including communication, problem-solving, empathy, and teamwork, which are useful in many career paths. Additionally, Citizens Advice Hertsmere provides training and ongoing support, creating a positive and inclusive environment where staff and volunteers can grow in confidence and knowledge. Overall, this is a meaningful role that combines community impact with personal development. 

Job Description: Advice Session Supervisor 
Location: Hertsmere including Bushey and Potters Bar 

Role Purpose 

To supervise the delivery of high-quality advice services across multiple channels (face-to-face, telephone, email, webchat), ensuring that clients receive accurate, timely, and empathetic support. The Advice Session Supervisor will lead and support a team of advisers and volunteers, uphold Citizens Advice standards, and contribute to service development and quality assurance. 

Key Responsibilities 

Session Supervision 

• Oversee daily advice sessions, ensuring smooth operation and effective client service. 

• Provide real-time support and guidance to advisers and volunteers. 

• Manage session logistics including rota coordination and resource allocation. 

• Assisting with call back and responding to email enquiries 

Quality Assurance 

• Conduct case checks and file reviews in line with Citizens Advice quality standards. 

• Identify and address advice quality issues and training needs. 

• Support continuous improvement through feedback and coaching. 

Staff and Volunteer Support 

• Assist in the induction, training, and development of new and existing volunteers and staff. 

• Provide mentoring and technical support to ensure competence and confidence. 

Service Monitoring and Reporting 

• Monitor service delivery against KPIs and targets. 

• Support the Advice Services Manager in identifying trends and service gaps. 

Research and Campaigns 

• Encourage and support the collection of evidence for social policy work. 

• Promote awareness of local and national campaigns. 

Person Specification 

Essential Criteria 

• Proven experience supervising advice sessions or delivering generalist/specialist advice. 

• Strong working knowledge of key advice areas (e.g., welfare benefits, housing, debt). 

• Ability to meet Citizens Advice competence requirements. 

• Excellent interpersonal, communication, and organisational skills. 

• Commitment to equality, diversity, and inclusion. 

Desirable Criteria 

• Experience working within the Citizens Advice network. 

• Familiarity with Citizens Advice case management and quality assurance systems. 

• Ability to adapt to changing service needs and work flexibly. 

Working Conditions and Benefits 

• Competitive Salary 

• 6 weeks annual leave 

• Workplace Pension 

• Contractual Sick Pay 

• Free Parking 

Are you passionate about restoring nature, and want to develop your technical expertise within an organisation which provides data and insight into environmental decision making, both locally and nationally.

Somerset Environmental Records Centre are looking for a Data Officer who can help us deliver our core services, but also help us to build upon those, to maximise our conservation impact.

Data Officer – Somerset Environmental Records Centre
Salary: Banding Level 2 - £26,500 - £28,000 per annum
Contract type: Permanent
Working hours: Full time
Location: Taunton, Somerset (Opportunity for hybrid working)

About Us:

Somerset Wildlife Trust is a local independent charity. We are the only organisation uniquely focused on improving the natural environment of Somerset for the benefit of wildlife and people. We protect, and lead the recovery of Somerset’s stunning, diverse, and important natural environment, making the case for nature to the public and politicians.

The Somerset Environmental Records Centre (SERC) is a non-profit organization hosted by the Somerset Wildlife Trust. We serve as the county’s central hub for data regarding wildlife sightings, habitats, and geology.

About you and the Role

You’ll be part of a team where new software and techniques can do some of the heavy lifting, but we also need you to be resourceful and innovative in your thinking. You will work closely with our Data Manager and colleagues, to refine existing systems and processes, and ensure best practice is embedded in everything that we do. Including within the centre’s data acquisition, collation, synthesis, management and analysis, where diligence and achieving efficiencies, are both priorities.

Principal elements of the role are to assist in the Data Management process within SERC, data governance and policy, data collection and capture, storage, security, integration and analysis. This includes software management and working with existing data and acquiring or accessing new data and evidence from varying sources. You’ll help ensure all incoming and outgoing data processes run smoothly, securely and are up to date, to fulfil SERC’s mission as the ‘go to’ ecological data evidence provider for the county.

Whilst working closely with the Data Manager and Head of SERC, there will be opportunities for personal development and to work with other team members in the promotion and growth of SERC, ensuring environmental information is gathered, stored, analysed, interpreted and managed in line with the requirements of the SERC partnership.

Responsibility 1: Data Management

• Helping maintain the integrity of SERC data in the databases and GIS system. This includes the establishment and conformity to SERC IT policies and protocols, ensuring that data integrity is maintained, routine data quality processes are carried out, and data protection legislation is adhered to, for example regarding personally identifiable data such as GDPR.
• Uploading data to the databases as required. Responsible for the smooth and timely transfer of data between databases/systems, such as uploads from Mapmate files and NBN uploads/extracts, discussing and resolving technical issues as necessary.
• Carrying out the analysis of SERC’s data holdings and identifying gaps at least annually in order to inform the following year’s activities.
• Undertaking SLA deliverables regarding data extracts in a timely and accurate manner as required by each Service Level Agreement.
• Providing technical input to the development of SERC software applications to assist SERC in streamlining its services and developing its products.
• Working with the SERC Data Manager and team to optimise SERC’s Engineering Data Management Process to facilitate current and future mandatory Government policies, such as BNG etc.
• Actively sharing IT and systems knowledge and skills with colleagues and volunteers.

Responsibility 2: Data Security

• Working with the SERC Data Manager to continually maintain robust systems and processes, and seek improvements in data security, for example embedding metadata into spatial outputs etc.
• Ensuring backup arrangements are adequate, ensuring data is as secure as it can be and that recovery procedures work as expected.
• Implementing the correct processes, tools, and controls to secure and protect SERC’s databases against accidental and intentional threats. Secure sensitive data and maintain the confidentiality, availability, and integrity of the databases and associated applications, systems, physical and virtual servers, including all other storage medium held on and off-site, and network infrastructure.

We offer some fantastic benefits including:

• 7% employer pension contribution
• Life assurance
• Flexible and agile working
• Wellbeing support – EAP, wellbeing champions
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• 33 days of holiday (25 + bank holidays) + Christmas shutdown
• Staff social calendar and events

The opportunity to make a real and positive difference to nature, communities and the climate

Closing date: Monday 15 June 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

EASST is seeking an exceptional leader to build on the strong foundations EASST has laid by its outgoing founder, ensuring that the organisation’s impact continues to grow and that we remain at the forefront of road safety and sustainable mobility across the region and beyond.

The Director General functions as the Chief Executive of the charity, providing strategic leadership and operational oversight to fulfil EASST's mission and objectives.

The postholder acts as a key ambassador for the charity, ensuring effective governance, sustainable funding and finances, and the development of robust relationships with stakeholders, donors, and the wider community. The Director General also leads EASST Expertise, EASST's wholly owned trading subsidiary, serving as a Director of the company and providing strategic oversight of its consultancy operations.

Main Responsibilities

• Strategic Leadership: Develop and implement the charity’s strategic plans and activities, in collaboration with and reporting to the Board of Trustees.
• Stakeholder Engagement: Serve as EASST’s primary spokesperson, promoting the charity to donors, beneficiaries, partners, policymakers, and the public.
• Governance: Ensure the charity complies with all legal and regulatory requirements, reporting to the Board on progress, risks, and opportunities.
• Project Delivery: Lead and manage delivery of specific development projects as needed by the organisation.
• Financial Management: Oversee the charity's finances, including budgeting, financial planning, fundraising strategies, and resource allocation to ensure long-term sustainability.
• Operational Responsibility: Oversee the charity’s operations, including programme delivery, and the development of policies and procedures.
• Fundraising and Development: Lead fundraising initiatives and cultivate relationships with donors, grant-makers, corporate partners, and supporters. 
• Team Leadership: Develop and motivate staff, who operate as a remote team, fostering a positive and inclusive work culture.
• Monitoring and Evaluation: Ensure robust monitoring and evaluation of programmes and activities, reporting outcomes to Trustees and stakeholders and driving continuous improvement.

Qualifications

• Demonstrable experience in a senior leadership role within the charity, not-for-profit, or public sector.
• Significant experience working at a senior level in the field of Road Safety and/or Sustainable Transportation.
• An understanding of global road safety challenges, global conventions and initiatives.
• Experience in EASST countries of operation is desirable and proficiency in a regional language is an advantage.
• Familiarity/experience/contacts with international organisations promoting, supporting or funding road safety is desirable.
• Strong strategic planning and management skills. Excellent and persuasive communicator and relationship-builder.
• Understanding of charity governance, regulatory frameworks, and best practice in fundraising and programme delivery.
• Collaborative, resilient, and committed to the charity’s mission and values.
• The postholder must have a strong commitment to diversity, equity and inclusion, and be conscious and respectful of other cultures.

Key Relationships

• Board of Trustees
• Charity staff (currently a team of four)
• EASST partners in our countries of operation
• Funders, donors and international organisations involved in road safety governance
• Project collaborators, including other road safety charities and consultants
• Governments, public authorities and decision-makers in EASST’s partner countries
• Beneficiaries of EASST’s programmes and work.

Terms and Conditions

• Location: Based in the United Kingdom, with the right to work in the UK. The team currently works remotely with no office base.
• Travel: Significant travel may be required both within the region served by EASST and to conferences and other events.
• Hours: This is a full-time post and will require flexibility to meet the demands of funders and the partner network.
• Salary: The salary offered for this post is up to £70K (negotiable) plus 10% pension contribution and 30 days holiday per year.

The post holder is appointed by the Trustees and will report to the Board of Trustees on a regular basis.

Can you tell a great story?

Hope into Action is an inspiring story.  It starts with a couple, Ed and Rach Walker, who decide to use £30,000 of their own money to buy a house for people who were homeless in Peterborough in 2010.  And from this seed, an organisation has grown which 16 years later has 134 houses and has seen over £34 million invested in homes for people who were homeless.

Hope into Action is a story of how faith in God has been put into action and led to resources being shared, new relationships being formed and people’s lives being transformed.

Last year we housed over 500 people who had been homeless. Each of those individuals has a story to share of how Hope into Action has helped them. This is the story we want to share.

The Communications & Engagement Lead is responsible for implementing Hope into Action’s communications and engagement strategy. Working closely with the CEO, they will be responsible for telling the Hope into Action story and driving increased engagement with our vision for every church in the UK to be engaged in ending homelessness.

At least 50% of the role is harvesting stories from around our Network to create engaging content which expresses our vision and mission. We want someone who can be both responsive and strategic. To hear a story from our frontline workers and be able to share it on our website and social media later that day – whilst also working towards the longer term goal of more people in the UK being aware of our work and its impact.

We are focused on combining both professional excellence and spiritual passion. The first quality we look for in our staff, therefore, is a passion for the work we do. This needs to be matched by integrity and commitment to leading by our values. You will work closely with all other departments in the organisation, so an ability to build and maintain strong relationships in a rapidly growing and constantly changing organisation is essential.

A deep commitment to the Christian faith is essential as is the ability to communicate the nuance of our faith-driven work sensitively, maturely and passionately. Whilst our office hours are 9am-5pm we support staff in their flexible working. For this role you will be expected to be in our Peterborough Support Centre Office at least 2 days per week with occasional travel to other locations. Our office is located 5 minutes’ walk from Peterborough railway station and with good parking facilities available.

We are committed to staff care and realise the importance of a good work-life balance. To help our staff perform to their best, we offer a range of benefits including generous leave allowance and occupational sick pay provision, retreat days and sabbatical leave, an employee assistance programme and a generous workplace pension, to name a few.

Hope into Action has a great story to share – could you come and help us tell it better?

We are looking for an enthusiastic individualready to work in a fast-paced organisation who can easily grasp and communicate impact to Consumers International’s different audiences.

Working as a team of 3 in communications, you will have a core responsibility for representing the sustainability programmes team, quickly translating messaging into something compelling, notably for energy programmes.

The Communications Lead will be an exceptional writer across different platforms and a strategic thinker, developing a solid understanding of our audiences and the best ways to share our story with them. They will love the opportunities that come with working in an entrepreneurial environment, with a drive to deliver excellence and aptly project manage across our high-profile moments – events, product launches, campaigns. The role is currently fixed term with potential to change to a permanent role.

Key responsibilities:

• Content generation- Draft compelling content for our different audiences across a broad suite of communications, including for our website, social media, materials and externally placed opinion pieces.
• Play a key role in implementing our Communications Strategy.
• Lead on the design, delivery and evaluation of several communications plans for core global opportunities – such as the release of research, events and campaigns.
• Apply strategic oversight when designing and delivering plans – identifying audiences, speakers, messages and partners to champion the opportunities.
• Take ownership for new initiatives which drive our communications – identifying the opportunities, value proposition and leading on them.
• Be the core lead for our communications to partners. 
• Drive efficiency and continuous improvement
• Build relationships with our Members, partners and donors to share their story, make them feel valued and ensure they promote our initiatives.
• Support the evolution of our visual identity to reflect new work and our mission and vision.

Are you looking to utilise your hands-on delivery experience, and step into a more strategic role as Communications Lead? This could be the perfect fit! Please get in touch today for more information!

• Remote role.
• 2-year fixed term contract, with strong potential to become permanent
• £43,000- £45,000 depending on experience

Applications for the Communications Lead will be reviewed on a rolling basis. For more information, please apply now!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.