Data services volunteer volunteer jobs

AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.

Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England, Wales and Northern Ireland with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.

AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands we are looking for a specialist Advocate for Scotland. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.

Scotland is expected to introduce Domestic Homicide and Suicide Reviews commencing in April 2026. We are looking for a candidate with a good understanding of the Scottish legislative system and good understanding around domestic abuse to join our growing charity

Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy, for and on behalf of, families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties. To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:

· Listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight.

· Provide information, support, guidance, advice and advocacy on Domestic Homicide & Suicide Reviews (DHSR’s) and other reviews where relevant and appropriate.

· Manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities.

· Give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf.

· Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.

In return for joining us, we will offer you:

· 25 days annual leave per annum, plus bank holidays

· Excellent development and training opportunities

· Pension Scheme

· Healthcare Scheme

· Employee Assist Scheme

Application Instructions

To apply for this role, please submit a supporting statement along with your CV. Closing date:

Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.

Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.

.You will be required to visit families and clients across Scotland. 

Job Title: Service Manager - Eastern European Service

Location:Hybrid with a requirement to occasionally work at Head Office (Vauxhall, London) and other multiagency settings
Salary: £21,813.66 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Permanent

Hours: 18.75 hours per week (Wednesday’s PM, Thursday’s AM&PM and Fridays AM&PM)

This is an opportunity to join Refuge as Service Manager for the Eastern European Outreach Service. This vital role offers the chance to lead a dedicated team of Independent Gender Violence Advocates (IGVAs) in delivering high-quality support to women and children affected by domestic abuse.

This role is part of a job share which will lead our Eastern European Outreach Service, covering five boroughs across East and West London. This is a dynamic and fast-paced role for someone passionate about supporting women and children affected by domestic abuse and other forms of gender-based violence. Together with your colleague (another Service Manager) you  will play a key role in ensuring that reporting requirements and service outcomes are consistently met, maintaining Refuge’s high standards and fulfilling contractual and funding obligations.

As Service Manager, you will oversee the delivery and development of high-quality outreach services tailored to the needs of Eastern European communities. This includes recognising and addressing the specific barriers these communities face in accessing support. You will provide line management to outreach staff, including supervision on complex and high-risk cases, and ensure operational emergencies are managed effectively.

You will lead on multi-agency collaboration, working closely with stakeholders to ensure a coordinated and trauma-informed response for survivors. The role requires strong experience in casework management, staff supervision, and direct support to vulnerable individuals. A solid understanding of domestic abuse, gender-based violence, and its impact is essential, along with knowledge of relevant legislation including Criminal and Civil law, Housing, and Health & Safety.

For this role, it is essential for candidates to be proficient in one or more Eastern European languages. We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.

This post is restricted to women due to the nature of the role. The Occupational Requirement  under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 09:00am on 2 Febrary 2026

Interview dates: 13 February 2026

Summary:

The Supporter Partnerships Officer (SPO) plays a vital role in delivering an exceptional experience for new and existing supporters of London City Mission.

Purpose of the job:

As a key member of the Fundraising team, you will be the first point of contact for individuals and organisations who give to the charity; handling enquiries, processing donations given over the telephone, updating supporter records, nurturing long-term relationships and providing insight to other members of the fundraising team.

This role is ideal for someone who thrives in a people-centred environment, enjoys providing outstanding supporter care, and is energised by working in a mission‑driven fundraising setting.

Your work ensures supporters feel valued, informed, and inspired to continue their journey with us. Conversations around personal faith, Biblical convictions around supporting gospel ministry and requests for prayer often form part of the dialogue between the SPO and supporters.

Key responsibilities:

Supporter care and engagement

• Be the first point of contact for supporters' (existing and new) enquiries by phone, email, letter, website and any other fundraising channels. Ensure they experience an excellent standard of response and experience.
• Be responsible for ensuring donations are thanked promptly and for establishing excellent standards of supporter care.
• You will look for opportunities to send stories and communications that show the Mission’s appreciation including leading on the LCM wide thank you events to Individual Giving supporters.
• Keep thank you letters up to date with new stories to show the impact of their donations.
• Respond to the cancellation of donations thanking the supporter for their gifts and ensure that the cancellation was planned.

 Data and insights

• Ensure all supporter information and interactions are captured accurately, up to date and stored in the fundraising CRM in line with GDPR and organisational policies to allow LCM to maximise income. This includes creating new records, assist with managing online donation pages and communicate with supporters on communication preferences and gift aid.
• Run regular reports to track supporter engagement, retention, and income trends.
• Use insights to improve supporter stewardship and fundraising journeys.

Proactive fundraising support

• Identify opportunities to deepen supporter relationships, including upgrading gifts, promoting campaigns, or encouraging long term commitments.
• Support the delivery of fundraising appeals, events, and supporter journeys.
• Collaborate with colleagues across the fundraising team to deliver outstanding supporter experiences.
• Maximise income by ensuring gift aid declarations are correct and up to date giving supporters every opportunity to opt in. 

Donation processing and administration

• Accurately set up new direct debits and Gift Aid declarations.
• During staff absence support the recording and reconciliation of donations if necessary.

Fundraising and supporter partnerships team

• Represent LCM at external events and conferences each year where the SPO will be expected to communicate LCM’s vision with a passion for and understanding of the gospel message, as well as share their personal journey of faith in Jesus Christ.
• Provide support and take part in meetings, activities and events in the Fundraising and Supporter Partnerships Team.
• Fully participate in the spiritual life of the Mission including attending the annual week of prayer, the monthly Team Day and daily staff prayers.

This role is based in London City Mission office in Tower Bridge Road and will involve occasional UK travel.

Person specification:

Essential experience

• Strong organisational and planning skills
• Excellent written and oral communication skills
• Ability to work on your own initiative and as part of a team
• Experience in customer service or supporter care
• Experience of using a CRM /donor database
• Good working knowledge of excel spreadsheets
• Attention to detail
• A practising, evangelical Christian, and a committed member of a local church whose leadership is willing to commission you for this position
• Inspired by London City Mission’s vision and values

Desirable experience

• Medium level skills in MS Office applications
• Experience of using Microsoft Dynamics D365 CRM
• Experience of processing direct debits
• Experience of coordinating volunteers
• Experience of working in a fundraising team
• Be willing to host the LCM weekly online prayer meeting and to lead team devotions

Benefits:

Here are some of the benefits we would offer you in this role:

• 25 days annual leave 
• Blended approach to work - with some flexibility over days in the Office and working from home
• An attractive pension scheme with LCM contributing 11.5% of salary
• Clear Christian values underpinning all we do
• Regular LCM and team prayer events; monthly whole of LCM team days with worship, teaching, prayer, and updates; and an annual week of prayer in January

This job description is not intended to be exclusive or exhaustive. It is an outline indication of activity and will be amended in the light of LCM’s changing needs.

Occupational requirement:

London City Mission (LCM) is an organisation committed to preaching the Christian gospel to the people of London.

The Supporter Partnerships Officer plays a key part in managing Partnerships with individual supporters for the London City Mission. It is essential that he/she must personally own, communicate and implement the aims and objectives of the Mission as he/she will be the first point of contact with supporters, including written, telephone and face to face. LCM deeply values its relationships with supporters, some of whom have been giving to and praying for the work for decades.

Many of our supporters know our staff by name because of personal conversations they have had around their personal faith and how we have responded to requests for prayer. We seek to build relationships with individuals over time and connections are often made as we share stories of personal Christian faith and how this motivates us to be a part of gospel work.

On this basis, we consider there is a prima facie case that the person appointed in this role be an evangelical Christian.

Employees are required to agree to the Mission’s Statement of Faith and Conduct.

This job description does not form part of a contract of employment.

We are looking for a new colleague to be a part of the Housing team in London making sure our customers receive a professional and high quality service.

In this busy role you'll use your knowledge and skills to resolve a range of housing management challenges including anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding.

You'll manage your own caseload and build effective working relationships with external agencies.

As a Housing Officer at SNG you'll make a big difference to people's lives within an experienced, supportive and supported team.

What you'll need:

• The ability to proactively manage a complex caseload 
• Strong communication skills with previous experience of working with customers in a demanding environment.
• Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction rate
• Previous experience, or a knowledge of delivering housing management services
• Experience of using computer systems, for example Microsoft Office
• The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies

What you need to know:

You will be joining our team in London based in the Wembley office.

You'll be working with our customers in Brent.

The role is permanent, and you'll be working full time (37 hours a week).

The starting salary is £35,000 - £40,000 depending on your experience.

A basic DBS check will be completed if you are successful.

As a part of the SNG team some of your benefits will include:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Enhanced maternity/adoption pay 
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services

If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.

War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. The charity are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. 

Philanthropy is a central driver of War Child’s growth. Income has risen rapidly, underpinned by exceptional networks, high-profile supporters and a highly successful portfolio of events and experiences. Following a strategic review, War Child is now investing in a more structured, sustainable approach to philanthropy fundraising with two clearly defined strands: one focused on traditional major donor relationship management and pipeline growth, and a second dedicated to high-value events and experiences as a core driver of major donor engagement and income. This role has been created to lead the second strand.

While the Senior Philanthropy Manager’s primary focus will be generating income from a warm portfolio of major donors, they will also take strategic ownership of War Child’s high-value philanthropy events, shaping donor engagement rather than delivering events operationally. This is an autonomous, externally-facing role, unlocking influential networks and converting high-profile engagement into long-term philanthropic partnerships.

Please note that this is a hybrid role, with 1-2 days per week in the Camden office, with regular events and meetings in central London.

As Senior Philanthropy Manager, you will:

• Manage and develop a portfolio of donors and warm prospects capable of giving 6-figure gifts, including high-value donors currently sitting with senior leadership
• Take strategic ownership of War Child’s high-value events as a core driver of the major donor pipeline, shaping and strengthening this strand so it becomes a defined, sustainable part of the philanthropy programme
• Lead on donor engagement around events, including narrative, asks, pledge levels, follow-up and conversion to income
• Analyse and prioritise prospects with the Data & Insights Manager to focus effort on the highest-value opportunities
• Unlock and activate influential networks through ambassadors, senior volunteers and high-profile supporters
• Work closely with the Head of Philanthropy, Data & Insights Manager, Events Producer, and Principal Giving Lead

Essential skills and experience:

• Significant experience of high-value major donor fundraising, with a track record of securing £50k+ gifts from HNWIs
• Strong experience of developing donors through identification, cultivation, solicitation and long-term stewardship
• Credibility and confidence working with wealthy, influential individuals, advisers, celebrities and senior volunteers
• Experience of shaping donor engagement strategy around high-value events or pledge environments
• Strategic thinker with strong judgement on prospect prioritisation and pipeline management
• Excellent relationship management, influencing and written communication skills
• Comfortable operating autonomously in a fast-moving, high-profile environment

Desirable:

• Experience of pledge dinners or high-value special events at a strategic fundraising level
• Experience working with ambassadors or high-profile supporters
• International development or humanitarian sector experience

Not required: Direct event production experience; Line management experience

Employee benefits include: 

• 28 days’ annual leave, rising to 33 days, plus public holidays (entitlement is pro-rata for part-time staff
• Enhanced pay provision for maternity, partner/coparent/paternity, shared parental and adoption leave.
• Life insurance
• Healthcare Cash Plan and Cancer Cover
• Enhanced Sick Leave (from Day 1, entitlement increases with length of service)
• Paid Emergency Time Off for Dependants: Up to 5 days paid leave per annum to deal with an emergency involving a dependant
• Flexible Public Holidays: Staff may exchange up to two standard UK public holidays around Easter and Christmas for those that have cultural or religious significance to them
• Career Break: 3-12 months’ unpaid leave available to staff after 3 years’ continuous service
• Temporary Overseas Working: Up to 4 weeks per annum to work from a location outside of the UK
• Volunteer Leave: Up to four days paid leave per annum (pro rata) to participate in volunteering activities
• Cultural Benefits: As a charity that works closely with the creative industry, we’re delighted to offer our staff a number of free tickets to the best cultural events, including gigs, art exhibitions, private views and more! You’ll also receive free membership to Tickets for Good who provide free and discounted tickets to even more live events.

Purpose

Horatio’s Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS’s spinal injury centres.

The Patient Experience Manager will be instrumental in supporting patients and families use of the garden. 

Along with the Head Gardener, you will be responsible for the smooth running of a thriving, vibrant garden ensuring the patient and their family are appropriately supported throughout their time in the spinal unit. 

This role requires you to manage a team of volunteers and work closely with the Head Gardener who maintains the horticultural standard of the garden and delivers therapeutic horticulture sessions.  You will be managed by the National Patient Experience Lead.

You will be responsible for developing and maintaining relationships with clinical and non-clinical NHS staff, corporate sponsors, funders, the Fundraising team, the Communications team and the National Patient Experience Manager. 

The gardens have been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their stay.  From the initial welcome, to ensuring the contact and relationship is consistent with activities to suit their needs.

You will be responsible for developing and delivering social activities, supported by the charity’s National Patient Experience Manager and in collaboration with the wider Spinal Injuries team in Cardiff. These activities will mainly need to be held at the weekend or in the afternoons which are critical times in the garden when most patients are available and often have friends and family to visit. Currently the Events programme includes seasonal celebrations and social and craft activities. External facilitators also deliver workshops and live music performances.

This is a fantastic opportunity for a confident, proactive individual who is efficient, well organised and has outstanding communication and relationship building skills. You will need to be adaptable and friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity.

Main Duties and Responsibilities

People with spinal injuries

· Develop relationships with patients and families to ensure the best experience for them in the garden at every stage of their stay

· Maintain a consistent social and arts activity programme appropriate for the current patient group, liaising with the National Patient Experience Manager and managing the volunteers accordingly

· Organise a programme of seasonal events, reflecting the needs of patients

· Work with the Impact Manager to monitor patient experience and the impact of the garden

·       Ensure the garden is managed to allow the correct balance to be in place to benefit both patients and external parties (major donors, trusts, corporate groups and other visitors)

NHS staff

· Develop and maintain productive and collaborative relationships with NHS clinical teams and voluntary services

Volunteers

· Recruitment and training of new volunteers

· Manage the team of volunteers to ensure the smooth running of the garden with patient experience at its core

Fundraising and Communications

· Work with fundraising managers, Head Gardener and volunteers to develop opportunities to generate income in the garden through friends, corporate friends and third-party fundraising

· Support corporate sponsor events and fundraising opportunities

· Represent the garden and charity at key events

· Promote the local social media accounts and provide regular updates for content

· Interviews with press/media as required

Administrative

· Ensure all administrative tasks associated with the role are monitored, completed and maintained

· Manage the garden budget along with the Head Gardener

· Collate and bank donations and manage petty cash

· Assist with ensuring the garden room is kept clean and tidy at all times

· Collate data showing usage in the garden and volunteer hours

Safeguarding

· Comply with all safeguarding policies and report any concerns to the Safeguarding Lead immediately

· This post is subject to an enhanced DBS check

Assist the Patient Experience Lead with any other tasks as required.
It should be noted that the list above is intended to give an overall view of the position and should be taken as guidance only.
 

Please see the full Person Specification in the Job Description attached.
Essential

• Flexible and able to work to suit patient requirements

Closing date: 5th February 23.30 
The first round of interviews will take place on the 18th February

Hearing Dogs for Deaf People – Head of Acquisition
Location: Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: Circa £56,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to build confidence, companionship and connection for people with hearing loss, is seeking a Head of Acquisition to lead and grow recruitment across individual giving, legacy and regular giving channels, as well as attracting new volunteers and service users.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support. This is coupled with the provision of emotional and practical support services for anyone with hearing loss.

Following a strategic review, the charity is now entering an exciting period of growth and expanding their Individual Giving programme within the Performance Marketing and Communications Directorate, to enable them to transform many more lives across the UK.

Playing a pivotal role in this transformation, the Head of Acquisition will drive sustainable income growth through innovative, data-driven acquisition campaigns targeting new supporters, donors, lottery players and legacy pledgers that deepen engagement and bring the charity’s brand story to life. The role will ensure that every acquisition activity clearly communicates the impact of Hearing Dogs’ work, connecting supporter action to life-changing outcomes for people who are deaf or have hearing loss. At the same time, the post-holder will be responsible for championing strategies to reach more people who can volunteer for, and benefit from, the charity’s vital services.

The ideal candidate will be a leader in supporter or customer acquisition in a not for profit or commercial environment, with a strong track record in delivering successful campaigns across multiple channels, including digital, face-to-face, direct marketing and fundraising products (eg lottery, legacy and regular giving). You will have experience in developing strategic investment cases and multi-year acquisition strategies, grounded in data insight and performance engagement. You will have also have a background in brand-led campaigns and communicating organisational impact to engage and convert audiences. Finally, you will have excellent communication and relationship management skills.

This is an exciting opportunity to help Hearing Dogs shape their future with the flexibility of hybrid working remotely and spending time at Hearing Dogs’ stunning offices, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 16th February, 9.00 am. 

ROLE PROFILE: Grants Wellbeing Worker 
This is a fixed-term position until October 2026, with the possibility of 
extension to March 2029, subject to continued funding.
Responsible to: Carers Accreditation & Grants Manager
Key Internal Stakeholders: Carers Hub Team Leads & Managers
Vale Unpaid Carers Hub
Training team
Finance team
Wider hub teams
External Stakeholders: Commissioners
Unpaid carers
Schools
Partner organisations
Responsible for: Volunteers
Location: Hybrid: Home and community based
Salary: £24,285.69 (pay review in April pending)
Hours of work: Full time: 37.5 hours per week
Monday – Friday, flexible between 8am – 7pm 
Key Purpose / WHY?
To co-ordinate and develop TuVida’s grant programmes including.
• Carers Support fund – Financial Wellbeing Service Cardiff & Vale of Glamorgan
• Short Breaks Scheme – Bridgend
• Carers Trust Grants 
delivering targeted financial education, support, and direct grants for unpaid carers in financial hardship or in need 
of a short break. The service aims to address both immediate financial need and support long-term financial 
resilience for carers.
Key Responsibilities / WHAT?
Service Delivery
• Act as the main point of contact for all financial wellbeing and grants-related enquiries.
• Conduct research to provide up-to-date information and practical guidance to help unpaid carers maximise 
their income.
• Deliver benefits checks using Money Helper tools and support carers in navigating the welfare system.
• Provide tailored financial guidance, signposting to appropriate services, and assisting carers with benefits 
and grant applications.
• Plan, prepare, and chair regular grant panel meetings, ensuring a fair and transparent process.
• Communicate grant decisions to carers and arrange timely award payments.
• Actively identify, engage, and support unpaid carers, including those from seldom heard or marginalised 
communities.
• Support carers in articulating their financial goals and refer them to relevant services such as the Vale 
Unpaid Carers Hub, Cardiff Independent Living Service or Bridgend Carers Wellbeing Service.
Monitoring and Administration
• Maintain accurate and timely records on TuVida’s CRM system, supporting monitoring and reporting 
requirements.
• Oversee the grant budget in collaboration with the finance team, ensuring monthly reconciliation and robust 
tracking of expenditure.
• Contribute to contractual reporting and outcomes tracking.
Awareness and Engagement
• Promote the service across social media, online platforms, and through outreach work, with a focus on 
increasing access and income maximisation for unpaid carers.
• Represent the service at events such as Young Carers Action Day, Carers Rights Day, and Carers Week, 
promoting carer awareness and increasing engagement.
Service Development
• Engage with stakeholders, carers, and community partners to review and shape the development of the 
service.
• Actively contribute to team meetings, supervisions, and service reviews, sharing insight to improve 
outcomes for carers.
• Operate within TuVida’s policies, including safeguarding, health and safety, equality, and diversity.
Culture 
• Role model behaviour with volunteers and wider staff team consistent with the values of the organisation.
• Champion the rights and wellbeing of carers and those they support.
General
• To be committed to safeguarding and promoting the rights and welfare of carers and the people they care 
for.
• To comply with the Code of Practice and Code of Conduct for employee.
• To contribute to the organisation’s public profile and influence / foster good relations with statutory and 
voluntary bodies.
We are an organisation led by our culture and values. Our expectation is that all employees will adhere to 
behaviours that demonstrate these values in everything they do and all decisions they make. No matter what role 
an employee holds in the organisation, we expect them to operate with compassion for our customers and for each 
other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of 
openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way. 
Vision Values
A society where every 
person who is ill or 
disabled and every 
carer can live well and 
enjoy life
Pioneering – we will continuously try new approaches and ideas, challenging the 
status quo.
Uncompromising – we will do what we say we are going to do and when we are going 
to do it.
Compassionate – we are committed to enabling people to have choice over their care 
and support.
Person Specification
Essential Desirable
Qualifications • A good standard of general 
education, with a commitment to 
continual professional 
development
Experience • Experience of partnership working 
with multiple organisations which may 
include education, local authority, 
health boards and the third sector.
• Experience of social care issues and 
knowledge relating to Adults and 
Children’s Services provision, 
including the private and third sector.
• An understanding of the needs of 
carers (young and adult carers), 
people with a disability, dementia, 
mental health, substance misuse and 
people experiencing illness.
• Experience of working with 
professionals, including private and 
third sector.
• Previous experience of working with 
unpaid carers and their families
• Previous experience of working with 
Information Advice and Guidance 
services
Skills & abilities • Excellent verbal and written 
communications skills.
• Ability to manage and work within a 
limited budget.
• Must be able to meet deadlines 
effectively.
• Ability to gather and collect data and 
information, prepare reports.
• Able to demonstrate the ability to 
think innovatively and to not accept 
the status quo.
• Able to demonstrate an ability to 
assimilate and understand 
information to provide the correct 
advice and information quickly and 
accurately.
• Excellent recording skills including 
the use of ICT within the workplace
(i.e., Microsoft Office, Outlook)
• Good working knowledge of 
Microsoft Excel
• Excellent networking skills.
• Previous experience of using CRM 
e.g., Charitylog or upshot etc.
• Research skills.
• Ability to communicate in Welsh.
Personal qualities • Self-aware and able to articulate your 
own values, strengths and limitations
can identify own emotions and 
prejudices and how these affect 
decisions and behaviour.
• Reliable and consistent.
• Able to acknowledge mistakes and 
use them as learning opportunities.
• Able to manage stress and pressure 
and how this may impact on others 
around them.
• Ongoing personal and / or 
professional development.
Knowledge • A knowledge of and a commitment to 
equal opportunities.
• Knowledge and understanding of 
relevant legislation for health and 
social care.
Other • Willing to be flexible with their hours 
of work and willing to work outside of 
normal office hours when required, 
including occasional weekend work 
when the service needs require.
• Commitment to the values of TuVida.
• Current driving licence and access to 
a vehicle for work purposes

Protect the technical foundation that enables vital support, research, and hope for people affected by dementia. What if your cybersecurity expertise could safeguard the services, research, and sensitive information that supports 900,000 people living with dementia across the UK?

Why this role is important:

As Head of Cybersecurity, you'll be the guardian of Alzheimer's Society's technology ecosystem. In a role where trust is everything, you'll develop and lead our cybersecurity strategy, ensuring that the systems powering our support services, research programmes, and advocacy work remain secure, resilient, and compliant.

Every day, vulnerable people trust us with their most personal information. Families reach out for support during their darkest moments. Researchers depend on secure infrastructure to advance vital dementia science. Your work will protect these relationships and enable our mission to continue without compromise.

You'll be part of our Technology directorate, reporting to the Associate Director of IT and joining our Technology Leadership team. Working collaboratively across the organisation, you'll translate complex security challenges into clear strategies that enable colleagues to work safely and confidently, knowing that the systems and data they rely on are protected by best-in-class security practices.

This is also a leadership role where you'll build and develop a high-performing cybersecurity team, creating a culture of continuous improvement, innovation, and shared accountability. Together, you'll role-model best practice, stay ahead of emerging threats, and embed security awareness throughout the Society.

About you:

You're an experienced cybersecurity leader who understands that excellent security combines technical rigour with strategic thinking and clear communication. You're comfortable working across organisational boundaries, translating technical complexity into business context, and building trust with stakeholders at every level.

You'll have:

• Significant experience in information security management, risk assessment, and incident response.
• Proven experience ensuring regulatory compliance, particularly with GDPR, NHS Toolkit, and PCI-DSS, as well as alignment with recognised cybersecurity frameworks such as NIST and information security standards like ISO27001.
• Proven track record in cloud security, network security, and security architecture design.
• Knowledge of penetration testing, vulnerability assessment, and security technologies.
• Experience building and leading high-performing security teams, guiding them through change with compassion.
• Excellent communication abilities, translating technical detail into clear business insights for stakeholders at every level.

What you'll focus on:

• Developing and executing a comprehensive cybersecurity strategy aligned with our mission and risk appetite, serving as a trusted advisor to senior leadership across the Society.
• Leading and developing a talented team of cybersecurity professionals, fostering a culture of continuous improvement and innovation.
• Conducting thorough risk assessments, implementing effective controls, and ensuring full compliance with GDPR, NHS requirements, and relevant security standards.
• Overseeing security technologies and collaborating with Technology teams to integrate security throughout our infrastructure, including regular security testing across all IT services.
• Developing and maintaining comprehensive incident response and disaster recovery plans, monitoring systems for breaches and investigating suspicious activities.
• Building cybersecurity awareness programmes across the Society, fostering a security-conscious culture where everyone understands their role in protection.

Are you ready to...

Lead cybersecurity for one of the UK's largest charities, ensuring the systems and data that support people affected by dementia remain secure and trusted?

Build a team that's valued not just for their technical expertise, but for their ability to enable the Society's mission through strategic security leadership?

Important Dates

• Deadline for applications: Sunday 15th February 2026
• Interviews: Candidates will take part in a four-stage interview process across the end of February and early March 2026 where they'll get to meet a variety of colleagues and stakeholders.

There will be a scenario-based exercise as part of the interview process.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Introduction and Purpose of the post: 

We are seeking an experienced, values-driven Clinical Services Manager to provide clinical leadership, operational oversight, and strategic development for our Talking Therapies for Anxiety and Depression service. 

You will be responsible for ensuring the delivery of safe, effective, high-quality, and culturally responsive psychological therapies, while supporting and developing a multidisciplinary clinical team. 

This role combines clinical leadership, service management, workforce development, and quality assurance, with a strong emphasis on inclusive practice and community accountability. 

Main duties and responsibilities: 

Clinical & Professional Leadership 

• Provide senior clinical leadership across the service, ensuring safe and ethical practice in line with professional, legal, and organisational standards. 

• Maintain oversight of clinical risk, safeguarding, and governance arrangements. 

• Promote culturally responsive, anti-oppressive, and LGBTQ+ affirmative clinical practice. 

Service Management & Development 

• Lead day-to-day operational management of the Talking Therapies for Anxiety and Depression service 

• Oversee access, waiting times, outcomes, and service performance 

• Use data, feedback, and community insight to drive service improvement 

• Contribute to service development, innovation, and funding or commissioning requirements 

Workforce Leadership & Supervision 

• Line manage clinical staff, including therapists, supervisors, and trainees 

• Ensure high-quality clinical supervision, reflective practice, and CPD opportunities. 

• Foster a supportive, psychologically safe, and inclusive team culture 

• Provide training, supervision, guidance, and consultation to other professionals who directly contribute to the formulation and treatment of individual patients, including those in other teams within the organisation.  

Equity, Inclusion & Community Engagement 

• Embed anti-racist, culturally informed, and LGBTQ+ inclusive frameworks across the service. 

• Work collaboratively with community organisations and stakeholders 

• Champion the voices and experiences of ACH, Global Majority, and LGBTQ+ service users 

Personal specification  

The remaining sections outlines what criteria will be used to appoint the suitable candidate.

Criteria are marked as (E) are essential and (D) desirable. (I) would indicate which criteria shall be evaluated at the interview. 

Experience, Knowledge, Skills, Abilities - Values and Motivations: 

Connected: Creating a compassionate and supportive community. 

• Ability to build trusting relationships with staff, service users, and external partners (E, I) 

• Experience of collaborative, multidisciplinary team working (E, I) 

• Strong communication skills, including the ability to engage sensitively across cultural, racial, and LGBTQ+ identities (E, I) 

• Commitment to reflective practice, supervision, and staff development (E, I) 

• Experience of engaging with service user feedback to inform service delivery (E, I) 

• Experience working in partnership with community organisations, voluntary sector, or grassroots groups (D) 

• Lived or professional experience working closely with ACH, Global Majority, and/or LGBTQ+ communities (D) 

• Experience co-producing services or pathways with service users and communities (D) 

Fair:  We strive for equity - no-one's needs should go unmet. 

• Strong commitment to equity, diversity, and inclusion in mental health services (E, I) 

• Understanding of structural inequalities and their impact on mental health and access to care (E, I) 

• Experience delivering or overseeing culturally responsive and LGBTQ+ affirmative psychological therapies (E, I) 

• Knowledge of safeguarding, ethical practice, and clinical governance frameworks (E, I) 

• Commitment to fair, transparent, and supportive people management practices (E, I) 

Legasee is a charity committed to ensuring that future generations can learn about our history through the personal recollections of the men and women who witnessed it first-hand. We provide students, teachers and researchers with unique access to a high-definition video archive of interviews with veterans and civilians connected to British military conflict from 1939 to the present day.

We are now seeking to recruit a committed and organised Project Officer to support the delivery of a major new oral history project focusing on the Aden Emergency, made possible thanks to a grant from the National Lottery Heritage Fund. At its heart, the project will record the oral histories of 30–40 veterans and civilians whose lives were shaped by service in, or connection to, Aden during the final years of British rule.

Working closely with the Project Manager, the Project Officer will play a key role in the on-the-ground delivery of the project in Blackpool and the wider Northwest. The role has a particular focus on face-to-face volunteer coordination and the digitisation of archival material from the Aden Veterans Association, alongside supporting local events, interview days and community engagement activity.

The Project Officer will act as a local point of contact for volunteers, veterans and partner organisations, ensuring that activity is well organised, welcoming and delivered to a high standard. This is a practical, people-facing role, suited to someone who enjoys working directly with communities and supporting volunteers to develop new skills and confidence.

The recorded testimonies and digitised materials will form a permanent digital archive, supporting public engagement, interpretation and learning, and ensuring that the experiences of those connected to the Aden Emergency are preserved for future generations. The Project Officer will support quality assurance, accessibility and good archival practice throughout this process.

Education and community engagement are central to the project. The Project Officer will contribute to activity delivered in partnership with local schools, libraries and community groups, helping to create meaningful opportunities for people to engage with oral history and local heritage.

The role is home-based but requires regular in-person working in Blackpool and the surrounding area, including attendance at volunteer sessions, events and meetings. Flexibility around working hours is essential to meet the practical needs of the project.

If successful, your role will be:

• To support the delivery of the project in line with the requirements of the National Lottery Heritage Fund and the agreed evaluation framework
• To coordinate and support volunteers involved in digitisation, events and local project activity
• To act as a local liaison with veterans, partners and community organisations
• To support interview days, local events and public engagement activity
• To contribute to the creation and management of high-quality digital and archival records

In the first instance, please send a covering letter explaining your interest in the role and how your experience meets the requirements, along with an up-to-date CV.

Thank you for your interest in our work and best of luck.

Job Title: People Development Manager (Job Share)

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £23,036 per annum, pro rata based on an FTE salary of £57,590 per annum. (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Fixed Term (1 year)

Hours: 15 hours per week (Wednesday's and Friday's as part of a job share)

We are now seeking a People Development Manager (Job Share) to join our People & Culture team and help us strengthen learning, development, and organisational capability across Refuge.

As People Development Manager, you will play a key role in delivering effective, compliant, and customer-focused People services that help colleagues perform at their best and support Refuge’s strategic objectives.

Working collaboratively with managers and your job-share partner, you will shape and deliver an organisation-wide training and learning offer that meets diverse needs, supports professional growth, and enhances our inclusive culture.

You will lead on the development of our newly implemented learning system, our evaluation framework and monitoring and developing our apprenticeship scheme. Alongside your job share partner and the Deputy Director of People & Culture, you will help develop our new learning strategy.

You will be part of a supportive People & Culture team committed to positive change and continuous improvement. In this role, you’ll have the opportunity to shape meaningful development initiatives that help colleagues grow and ensure Refuge remains a great place to work.

Closing Date: 09:00 am 12 February 2026

Interview Date: 19 February 2026 

Macmillan Cancer Support – Head of Corporate Partnerships

Location: Hybrid – London SE1

Salary: £80-88,000 per annum.

Contract: Full-time, 12 month fixed term contract.

Macmillan Cancer Supporter are seeking a Head of Corporate Partnerships to deliver a corporate partnerships strategy which will support them to reach their goals of reaching everyone living with cancer.

Macmillan has spent more than 100 years helping people living with cancer. From the moment someone is diagnosed with cancer, they are there with all the information, support and guidance needed, to help everyone with cancer live life as fully as they can.

The Head of Corporate Partnerships, working closely with the Director of Corporate Partnerships & Philanthropy will lead a team of circa 40 people to deliver an annual income target of £15m through a wide range of employee-led fundraising, commercial partnerships and direct programme funding. The role will be responsible for growing and deepening support from existing partners and rapidly expanding a pipeline of new business opportunities, strengthening the connection between the private sector and how Macmillan deliver change, both locally and nationally.

The post-holder will also develop a culture of innovation and collaboration at Macmillan to identify new ways that businesses can work with the charity to create impact, as well as creating a first-class programme of stewardship for corporate supporters.
 
The ideal candidate for this role will bring authentic, inspiring leadership that empowers teams and drives high performance. They will be confident managing large teams and complex projects/partnerships, and skilled at influencing a diverse range of successful and high-profile individuals.

A proven commercial mindset will be essential, alongside a track record of securing £1m+ strategic partnerships and delivering income in excess of £10m annually. Your approach will be insight‑driven, using data to shape strategy, improve effectiveness and unlock significant income growth. Innovation will be central to how you work – constructively challenging the status quo, developing new propositions and identifying opportunities for improvement. Confident decision‑making and sound judgement will underpin your ability to deliver ambitious results.

Finally, you will be passionate about Macmillan’s mission and motivated by the opportunity to share the charity’s story and secure the resources it needs to expand reach and impact.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest. 
 

Are you passionate about helping young people build brighter futures?

Do you love bringing programmes to life, building relationships, and making things happen in education? If so, we’ve got an exciting opportunity to join the Young Enterprise team as a Programme Coordinator – Money Heroes.

Who We Are

We’re Young Enterprise - a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills - teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

As Programme Coordinator for Money Heroes, you’ll play a pivotal role in our flagship primary programme, helping children develop financial capability.

You’ll work closely with the Programme Manager and Money Heroes team to:

• Coordinate teacher training events and programme delivery
• Support marketing, promotion, and social media campaigns
• Coordinate content development and website updates
• Help monitor and evaluate programme impact
• Provide high-level customer service to teachers, educators, and YE colleagues

This is a varied role with lots of scope for creativity, independence, and collaboration. You’ll see the difference you make every day — from supporting classroom learning to help children and young people build vital life skills.

You’ll love this job if you are…

• a brilliant organiser, proactive, and keen to support the development and delivery of programmes
• experienced in programme coordination, but we welcome candidates with the drive to grow in this area
• enjoy working across projects, supporting teams, and delivering high-quality experiences for teachers and young people alike
• keen to visit some of the schools we work with to see the programme in action

Key Responsibilities

• Work with the Programme Manager and Coordinator to ensure the smooth day-to-day running of the Money Heroes programme, supporting planning, reporting, system set-up and clear communication.
• Deliver a high-quality experience for schools and partners, building positive working relationships with teachers, consultants, partner organisations and colleagues across Young Enterprise, including senior leaders.
• Support the delivery of the Money Heroes teacher training and mentoring offer, helping educators feel confident and well supported.
• Keep track of programme activities using databases and spreadsheets, including teacher and parent sign-ups and training or mentoring events.
• Collaborate with the Marketing team and Programme Manager to support the growth and visibility of the programme, including contributing to marketing communications and coordinating activity to maintain engagement.

A few practical things

• This is a hybrid role based in London or Oxford, with a minimum of 8 office days per month
• The contract runs until December 2027

Keeping Young People Safe

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

If you’re ready to help shape the futures of young people, we want to hear from you!

Please send your CV and a separate document answering these three questions (max 250 words each).

1. Interest in Young Enterprise

What attracted you to Young Enterprise and the Money Heroes programme?

2. Experience and Achievements

Tell us about one or two of your personal or professional achievements that you’re proud of which demonstrate your ability to organise, support others, or get things done.

3. Skills for the Role

What relevant or transferable skills and experience would you bring to this role?

Applications must be submitted by 23.30 Wednesday 4th February 2026. Please note that applications without answers to the questions will not be considered.

We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective

Interviews will take place via Teams w/c 9th February 2026. Please note that applications without answers to the questions will not be considered.

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

Lead Growth. Build Impact. Inspire Futures.