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A place to create moments that matter

Location: Peterborough, Hybrid with regular travel to sites and other offices as required.
Salary: £72,061 per annum (including essential car user allowance)
Permanent, 35 hours per week, Monday – Friday 9am-5pm. 

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.  

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.   

For a career that means more and makes a meaningful impact on society, this is the place to be.  

About the role  

Whether you're an established Senior Development Manager seeking a new challenge, or a talented Development Manager ready to take the next step, this is an exciting opportunity to lead, shape, and grow a regional affordable housing programme that truly makes an impact.

We’re looking for someone who’s confident, driven, and passionate about development – someone who can guide a team and also roll up their sleeves when needed.

You’ll be at the forefront of our development ambitions, leading and supporting a team of Development Managers across the region while also playing an active role in securing and delivering high-quality affordable housing.

You will:

• Lead and mentor Development Managers, ensuring successful delivery across land, planning, contracting, and construction.
• Drive new business: sourcing opportunities, building pipeline, shaping pre-contract activity and securing sites.
• Take the lead on land acquisitions, negotiating development agreements, JCTs, and other key contracts.
• Oversee construction delivery through your team, ensuring schemes run to budget, programme, and quality.
• Build and maintain strong stakeholder relationships with land agents, developers, local authorities, Homes England, contractors, and solicitors.
• Maintain strong control over risk, value for money and strategic alignment to our growth objectives.

You’ll be making a measurable difference across our affordable housing programme, working with Homes England and government-funded initiatives to secure and deliver the homes our communities need.

This is a role with reach, responsibility, and room to grow – ideal for someone who wants to lead from the front.

Salary

The salary for the Senior Development Manager post is £70,811 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

You’ll also receive an Essential Car User Allowance starting at £1,250, supporting the travel required across our regional development sites.

About you  

• Experience in sourcing land-led development opportunities and managing residential projects from inception to completion 
• Strong financial management skills, and experience with Homes England audit requirements. Ability to build and maintain effective relationships with external partners, stakeholders, and local authorities
• Effective negotiation and project management skills.
• Ability to foster engagement with wider community stakeholders such as parish councils. Represent Development by engaging with internal teams at all stages of the development process.
• CIH Level 4 Certificate in Housing (or equivalent qualification) or willingness to work towards or qualified through experience
• Full UK driving licence and access to a vehicle

A place to build a future

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.

Because this isn’t just a workplace – it’s a place to belong.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Head of Development, Development Lead, Housing Development Manager, Regional Development Manager, Land & Planning Manager, Affordable Housing Programme Manager, Development Project Manager, Senior Land Manager, Regeneration Manager, Housing Delivery Manager.

REF-226 377

We're looking for a kind, empathetic and resilient Specialist Support Worker to join our Mental Health Service in Tower Hamlets.

£29,681.60 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We are seeking a Support Worker with a focus on Community Connection to join our mental health pathway in Tower Hamlets. In this role, you will engage with Look Ahead customers, helping them harness their talents and skills to broaden horizons, build networks, and access vital community resources.

What you'll do:
* Champion co-production as a core principle, ensuring customer voices are central to service design and delivery.
* Work with customers to identify their aspirations and connect them to local resources, networks, and opportunities that help achieve those goals.
* Co-create a programme calendar of culturally relevant, social, and educational activities with customers.
* Maintain accurate and up-to-date information-sharing protocols and Service Level Agreements (SLAs).
* Organise and facilitate educational and developmental training opportunities for customers.
* Provide coordination and line management for Peer Support Workers.
* Arrange and invite in-reach sessions at drop-in groups to enhance engagement.
* Build and sustain strong relationships with community partners to expand opportunities for customers.
* Develop partnerships to meet emerging customer needs, such as access to assistive technology for physical health.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
* Exudes a warm friendly presence and open behaviour.
* Prefers working as part of a group or team.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Has a practical and logical mind and is naturally well organised.
* Thrives on change and enjoys dynamic diverse environments.
* Is confident with high levels of self-esteem.
* Is respectful, articulate and sensitive in style of communication.
* Is motivated towards excellence and improvement of personal performance with a can do attitude.

What you'll bring:
Essential:
* IT literate
* Experience of working within communities with a diverse range of stakeholders.
* Ability to research information from a range of sources.

Desirable:
* NVQ Level 2 or equivalent or experience within charity/social care sector.
* Experience and understanding of mental health and social care services.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

Permanent, Full Time (37.5 hours per week)

Office-based

Make a Real Difference Behind the Scenes

Our client are a growing charitable organisation delivering CQC-regulated services that support vulnerable adults and children. Their work is values-driven, rooted in our core values of support, respect, professionalism, innovation, honesty, and accountability.

As they continue to grow, they are expanding their Operations Team and are looking for an Operations Coordinator. This is a varied, hands-on role where you’ll play a vital part in keeping the services safe, compliant, and running smoothly.

You’ll work closely with the Estates & Operations Manager and alongside an existing Operations Coordinator, giving the team resilience, continuity, and additional capacity.

About the Role

As an Operations Coordinator, you’ll support day-to-day operational activity across our services, with a strong focus on:

• Health & Safety
• Compliance and risk
• Facilities and contractor coordination
• Vehicle and fleet administration
• Operational projects and improvements

This is an ideal role for someone who enjoys organisation, problem-solving, and making sure the details are done properly - while knowing their work genuinely helps protect and support vulnerable people.

Key Responsibilities

Compliance, Health & Safety & Risk

• Support compliance with Health & Safety legislation, fire safety regulations, and CQC requirements
• Assist with risk assessments, safety audits, hazard reporting, LOLER inspections and PAT testing
• Ensure fire safety systems, drills, and evacuation procedures are tested, recorded, and reviewed
• Support incident reporting and ensure actions and learning are followed through
• Contribute to business continuity planning and emergency response arrangements

Facilities & Operational Projects

• Coordinate refurbishments, repairs, maintenance, and planned works
• Liaise with contractors, checking insurance, qualifications, and compliance documentation
• Monitor quality, progress, and Health & Safety standards on site
• Budget management, spend accountability.

Vehicle & Fleet Compliance

• Support fleet compliance, including MOTs, PSV checks, VED, CTA permits, and Blue Badge requirements
• Maintain accurate records and ensure documentation is inspection-ready
• Assist with servicing, repairs, and resolving vehicle issues promptly
• Produce a working rota for the driving team

Administration, Records & Reporting

• Maintain accurate compliance logs, registers, and audit trails
• Produce clear reports for managers and external stakeholders
• Financial budget management

Communication, Training & Support

• Act as a professional and approachable point of contact for staff and contractors
• Work collaboratively with the existing Operations Coordinator to ensure consistency and resilience
• Support Health & Safety training, inductions, and awareness activity

About You

Our client are looking for someone who is organised, proactive, and confident working in a compliance-focused environment.

You’ll need:

• Strong IT skills (Microsoft Excel, Word, Outlook, PowerPoint, Teams)
• Excellent communication and organisational skills
• Experience in compliance, Health & Safety, facilities, contractor coordination, or fleet administration
• A high level of attention to detail and confidence in managing records and reports
• Budget management and spend control
• A full UK driving licence with access to a vehicle and business insurance
• Comfort working in environments with people with disabilities in both adults and children

Desirable (but not essential):

• Knowledge of CQC standards
• Experience in health or social care settings
• Familiarity with LOLER, PAT testing, or statutory inspections
• Health & Safety training (IOSH / NEBOSH) or willingness to work towards this

Why Join Our Client?

They offer a genuinely rewarding package, including:

• 28 days’ annual leave (rising with service)
• Cash-back health plan with 24/7 GP access
• Retail discounts at hundreds of major brands
• Cycle to Work scheme
• Stream – access earned wages early
• Life assurance after probation
• Pension with employer contributions
• A regular staff prize draw
• Excellent training, development, and progression opportunities
• A strong wellbeing programme and Employee Assistance Programme
• A supportive, collaborative culture where your voice matters

Additional Information

• Occasional out-of-hours support may be required
• Enhanced DBS check required in line with safeguarding responsibilities
• On occasion, to support fundraising with activities and social media posts
• Our client are committed to equality, diversity, and inclusion and welcome applications from all backgrounds

Are you passionate about climate justice and economic fairness? Would you like to work at climate charity Possible to find innovative, fair and popular ways to reduce flying? Are you an excellent communicator and able to think creatively? Do you have experience of working with a wide range of stakeholders and audiences? This role might be perfect for you.

Our Low-Fly Future Campaign Manager will play a key role in our aviation workstrand, which focuses on climate justice and reducing aviation fairly by targeting the most frequent flyers and private jets, while offering a green alternative in the form of more accessible international rail travel. The Low-fly Future Campaign Manager will deliver exciting, innovative, ambitious campaigns and projects to tackle the high-carbon and highly unequal aviation sector. 

This role offers a diverse and varied workload including campaign planning and delivery, communications, public engagement, political engagement, press, and working with our supporters and the wider public. As well as delivering currently planned campaign outputs, the role will provide scope for creative work and the development of new projects, ideas and tactics within the aviation workstream.

We’d love to hear from people with experience (paid or voluntary) of developing or delivering campaigns and public engagement centred on fairness, whether that’s climate justice, tax campaigning, or social justice work. Previous experience of aviation or transport campaigning is very much not essential, as we can support you to get up to speed on that. 

About Possible 

Our values Daring, Joy and Community guide our actions and our organisational culture. Here at Possible, we have a vision for a zero carbon Britain that has been built by and belongs to everybody. Our mission is to inspire people in the UK to take the action the climate crisis demands.

We create, build, and share ways people can take meaningful action on climate change together. We translate overwhelming climate urgency into socially just and workable proposals the public can get behind. And we do it all with a can-do attitude and stubborn optimism.

Commitment to anti-oppression

We have made a commitment to make Possible an anti-oppressive place to work. We’re doing the work to undo inequalities and oppressive systems reflected in wider society, and are an inclusive and welcoming group that wants our team mates and the communities we work with to be able to thrive.

We believe that our team and our projects should reflect the diversity of the communities they seek to serve. We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, disabled people, those who are neurodivergent, people who have experienced mental health challenges and those who identify as working class or have done so in the past.

The basics

• Contract: 12 month fixed term contract. We hope to extend the contract dependent on funding. We are not accepting applications for job shares for this role. We are unable to provide sponsorship for a work visa.

• Salary: £34,845 for 0.8 FTE (£43,556 full time equivalent) and band C3 on our pay scale. We are unable to negotiate salary.

• Location: Hybrid working: Camden office and home working/remote. You’ll be in the Camden office at least one day per week but you’re welcome to be there more often.

• Working hours: 0.8 FTE, which is 28 hours or four days per week. Our core working days are Tuesday and Wednesdays when all staff are required to work. 

• Managed by: Head of Aviation, Heat and Energy

• Works closely with: Communications team

• Starting date: Spring 2026

Benefits

• Employer pension contribution of 3.5% of qualifying earnings, with staff contribution of 5% of qualifying earnings

• 33 days paid holidays including bank holidays (pro-rata) and three additional days at Christmas when the office is shut

• Cycle to work scheme

• Staff discounts on selected climate friendly opportunities

• Sustainable Travel Leave - paid journey days for low carbon holiday travel

• Employee Assistance Programme that includes access to free counselling sessions and financial advice for you and your family

• Paid volunteer and study leave

• Options to work remotely abroad

• Paid duvet days, when staff need to look after their wellbeing

• 35 hour full time work week, flexitime, and flexible working considered from day one

• Learning and development plans and budget for all staff

• Generous sick leave and pay, including paid time off for periods and menopause, gender affirming care, fertility treatment and disability leave

• Good parental leave and pay and family friendly policies and practices like up to one week (FTE) paid carer days.

Interested?

Read the full job application pack, and fill in the application form.

Deadline: 5pm, Thursday 19 February 

All counselling delivered through The Matthew Hackney Foundation is provided in line with the BACP Ethical Framework for the Counselling Professions (or equivalent professional standards).

The Matthew Hackney Foundation is a small, registered charity (Charity No. 1208669) dedicated to improving access to emotional and mental health support for children and young people who would not otherwise be able to access counselling.

We currently provide funded, school-based counselling across 23 Surrey schools and support approximately 45 children, young people and their caregivers each week. We are proud of the strong, trusting relationships we have built with the schools we work with, all of whom provide appropriate, private spaces for counselling sessions. Session days and times are arranged collaboratively, with flexibility for our counsellors wherever possible.

The Role

This role is particularly well suited to newly qualified counsellors or therapists looking to build confidence, experience and regular school-based hours within a highly supportive charity setting.

We are delighted to invite one or more fully qualified Counsellors to join our small, passionate team on a self-employed basis, initially for the Summer Term 2025.

You will provide a minimum of 3 hours of counselling per week in one school. There is flexibility to take on additional paid hours, up to 6 hours per day and up to 5 days per week, delivered across different schools, depending on availability and funding. Placements typically run for up to 11 weeks, aligned with individual school terms.

You will need access to your own transport, as travel between schools may be required.

Should funding continue, there may be opportunities to extend this work into the next academic year.

Key Responsibilities

Clinical Practice

· Deliver high-quality, safe and confidential 1:1 counselling to children and young people

· Undertake assessments and agree appropriate therapeutic interventions

· Manage and maintain a clinical caseload, including regular reviews

· Work using an integrative therapeutic approach

· Maintain accurate, confidential and up-to-date clinical records

· Engage in monthly clinical supervision with a suitably qualified supervisor experienced in working with children and young people (external supervision is acceptable and expected)

Working with Schools

· Build and maintain positive, professional relationships with pupils and school staff

· Work closely with the school’s designated contact and the Foundation’s Clinical Lead

· Embed the counselling service within the ethos of each school

· Work autonomously and proactively within the school environment

· Identify and discuss potential referrals appropriately

· Promote positive mental health and share good practice where appropriate

Safeguarding and Professional Practice

· Demonstrate a strong commitment to safeguarding and child protection

· Respond appropriately to safeguarding concerns and follow reporting procedures

· Work in line with KCSIE, statutory guidance and the Foundation’s safeguarding policies

· Maintain high standards of professionalism, conduct, punctuality and communication

· Promote the values, reputation and policies of The Matthew Hackney Foundation

Person Specification

We warmly welcome applications from newly qualified counsellors and therapists, as well as those with more established practice.

Essential Criteria

· A recognised post-graduate qualification in Counselling, Psychotherapy, or Psychology

· BACP Accreditation, UKCP or BPC registration (or working towards), or equivalent

· Experience of working therapeutically with children and/or young people or relevant transferable experience and a clear interest in developing this specialism

· A sound understanding of child development and the emotional, social and educational needs of children and young people

· A clear understanding of safeguarding and child protection responsibilities

· Commitment to equality, diversity and anti-discriminatory practice

· Ability to work independently while recognising when to seek support

Desirable Criteria

· Experience of working within a school setting

· Additional training in child and adolescent therapeutic approaches

· Knowledge of local CAMHS and mental health services

Personal Attributes

· A genuine passion for supporting the mental wellbeing of children and young people

· Emotionally resilient, reflective and self-aware

· Friendly, approachable and professional

· Proactive, organised and reliable

· Creative and flexible in approach

What Support Will I Get?

We recognise that working in schools — particularly as a newly qualified counsellor — can feel both exciting and daunting. We are committed to providing a supportive, containing and ethical environment in which you can develop your practice.

You can expect: - A named Clinical Lead for guidance, consultation and professional support - Clear safeguarding procedures and support with decision-making - Well-established relationships with schools, reducing administrative burden - Flexibility around days and times where possible - Opportunities to gradually increase hours as your confidence and availability grow - A values-led organisation that prioritises ethical practice, reflection and care for practitioners

Additional Information

Employment Status

• This role can be offered on either a self-employed or employed basis
• Self-employed counsellors are responsible for their own tax, National Insurance, supervision and professional insurance
• Employed counsellors will receive statutory holiday pay and employer National Insurance contributions; the employed hourly rate has been calculated to reflect this difference
• You must be able to commit to a minimum of one half-day per week (term time only) for at least one school term (ideal for newly qualified counsellors building a portfolio of experience)
• You will be required to obtain an Enhanced DBS check, provide evidence of safeguarding training, and supply three professional references
• Counsellors may also have the opportunity to be listed on our website for self-referrals and to receive referrals for part-funded work

If you share our values and are passionate about making a meaningful difference to children and young people’s mental health, we would love to hear from you.

As COO, you will strengthen & modernise the charity's organisational foundations, lead our support services, driving digital & operational transformation, improve financial resilience, governance & enable delivery of our People & Culture Strategy. 

Reports to: Chief Executive Officer

Direct Reports: Finance Manger, Central Office & Facilities Manager, Data Officer (TBC)

Salary: Competitive - circa £55,000 - £65,000

Location & Flexibility

This is a hybrid role, with regular visits to our Lincolnshire and Nottinghamshire centres to build strong relationships and attend Senior Leadership Team meeting.  You may also choose to be based at one of our centres.

What matter most to us is finding the right person (or people).  We are very open to part-time, job share, or compressed hours and we welcome conversations about flexible working.  Who you are, what you bring and the impact you'll have are more important to us than where or when you work.

About the Role

The prime purpose of the Chief Operating Officer is to strengthen the organisational foundations of Jerry Green Dog Rescue (JGDR) by leading and modernising the charity’s support services, developing scalable and efficient processes across the charity and leading the digital transformation, improving financial and compliance disciplines, and enabling the delivery of the People & Culture Strategy.

This role provides critical senior leadership capacity as the organisation enters a period of significant expansion—growing its income, workforce, and impact. The COO will build the systems, processes and capabilities required for a modern, accountable, data-led, financially resilient, safe, and high- performing organisation.

Working closely and collaboratively with the Chief Executive and wider Senior Leadership Team, the COO will drive operational excellence, champion continuous improvement, and ensure the organisation meets all regulatory and statutory obligations, enabling teams to deliver the charity’s purpose effectively.

The COO will transform the organisational foundations of Jerry Green Dog Rescue by leading and modernising our core support services and our processes. Change management will be core to success in this role in the early years.

What You’ll Be Responsible For

Strategic Leadership & Organisational Transformation

• Play a central role on the Senior Leadership Team, shaping and delivering long-term strategy
• Lead the transformation and modernisation of support services
• Embed a strong business-partnering culture across the organisation
• Design and implement scalable systems to support significant workforce growth
• Reduce reliance on the CEO by strengthening operational leadership capacity

Digital, Data & Systems Transformation

• Lead the charity’s digital transformation, introducing modern systems and automation
• Improve IT capability and digital confidence across teams
• Embed meaningful data, dashboards and management information to support decision-making
• Streamline processes to improve efficiency and eliminate duplication

People, Culture & HR Leadership

• Lead delivery of the People & Culture Strategy
• Embed modern, compliant and inclusive HR practices
• Strengthen capability across recruitment, employee relations, management development, EDI, GDPR and employment law
• Improve leadership and management capability across a diverse, geographically dispersed workforce

Finance, Procurement & Commercial Leadership

• Modernise financial planning, budgeting, forecasting and risk management
• Embed strong financial discipline and business partnering
• Introduce value-for-money, benchmarking and commercial frameworks
• Strengthen procurement, contract management and financial controls
• Provide high-quality financial insight to support operations, fundraising and retail

Compliance, Governance & Assurance

• Strengthen frameworks across health & safety, safeguarding, HR risk and quality
• Lead audit and assurance processes suitable for a growing organisation
• Oversee facilities and estate management with a focus on safety, efficiency and value

Executive Leadership & Line Management

• Provide strategic leadership to the Central Office team
• Redesign support services to align resources with organisational priorities
• Coach, mentor, and develop managers to build a high-performance culture

Who We’re Looking For

You’ll be a values-led, strategic leader with strong operational expertise and a genuine passion for building organisations that work well for people. You’ll be comfortable leading change, strengthening systems and processes, and bringing clarity and confidence during periods of growth.

Experience in the charity sector is welcome but not essential; what matters most is your ability to lead transformation with empathy, rigour and purpose.

Senior Personal Safety Assessor

Salary £31,489 (FTE) £25,191.20pro rata - Part Time 28 hours per week 

Tuesday – Friday 9am – 5pm 

Age UK Croydon’s very successful Personal Safety Project (Falls Prevention) for older people in Croydon is recruiting a new Senior Personal Safety Assessor. If you are an enthusiastic, passionate and organised individual, this could be the role for you.

Our Personal Safety Project (PSP) is a free service which aims to help older people who have fallen or are at risk of falling at home. The service is available to anyone aged 50 and over who lives in the borough of Croydon.

Our trained assessors carry out a comprehensive risk assessment to identify potential causes of falls and hazards in the home and can arrange for stair rails, grab handles and other necessary aids and adaptations to be supplied and/or fitted, free of charge. The project can provide ongoing telephone support for up to six weeks to monitor the risk of further falls post engagement.

If you are passionate about supporting older people to remain safe and independent at home and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.

We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

Full training will be provided; the important qualities we are looking for are:

• · Excellent communication and listening skills
• · Organised with ability to manage a caseload
• · Ability to accurately record and store information
• · A cheerful, friendly and outgoing personality

Closing date for applications: 9am, Wednesday 4th February 2026

Interview Dates: Wednesday 11th February 2026

Closing Date: 18 February 2026

Ref 7292

Save the Children UK is looking for an experienced Legal Counsel to join the team in a key role providing expert legal advice, supporting compliance, and managing legal risk across the organisation.

If you're a qualified lawyer with relevant experience looking to take on an exciting new challenge and create meaningful impact, we'd love to hear from you.

About us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Legal Counsel, you will provide high-quality, pragmatic legal advice across a broad range of charity, commercial, contract and regulatory matters.

Working within an experienced legal team collaborating on complex and high-impact legal matters, you will support SCUK's legal and compliance obligations, assist with risk management, instruct external counsel when needed, and contribute to a culture of ethics, integrity and safeguarding. You will also support the development of legal tools and training to empower colleagues to operate with confidence and compliance.

In this role, you will:

• Provide pragmatic, risk-based legal advice across contract, commercial, charity law and regulatory compliance matters.
• Draft, review and negotiate a broad range of contracts, including donation agreements, grant agreements, partnership agreements, service agreements and NDAs.
• Support compliance with legal obligations including data protection, safeguarding, anti-fraud, anti-bribery, sanctions, and charity law.
• Support external counsel management and liaise with SCUK and SCI legal teams.
• Deliver training and guidance to staff and volunteers to embed legal awareness and self-service across the organisation.
• Monitor legal and regulatory developments relevant to the charitable sector, assess their impact on SCUK and ensure that staff are aware of and comply with changes and updates.

About you

To be successful, it is important that you demonstrate the following:

• Qualified lawyer in England and Wales (or equivalent jurisdiction) with post-qualification experience advising independently on a broad range of commercial, contract and/or charity law matters.
• Experience in at least 1 of the following areas: general corporate / commercial / contract, regulatory compliance, charity / not-for-profit.
• An understanding of:
  • the UK charity regulatory framework; and
  • the UK's bribery and anti-terrorism laws and practice, including the way in which they may impact an international NGO.
• Demonstrated ability to draft, negotiate, and advise on a broad range of contracts, plus experience of advising on compliance issues.
• Ability to engage effectively with a wide range of stakeholders, and to explain complex legal issues clearly and pragmatically to diverse audiences.
• Strong ethical judgment, flexibility and the ability to work effectively in a collaborative, fast-paced environment.
• Efficient, highly organised, self-motivated, and able to prioritise effectively under pressure.
• Commitment to Save the Children's vision, mission and values.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Ways of Working: 

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

We’re looking for a Community Fundraising Manager to join our ambitious Public Fundraising team, this is an new role within our Individual Giving Team. 

You’ll have experience inspiring fundraising groups, delivering mass in-aid of fundraising products, and motivating volunteers and individuals to fundraise on our behalf. You’ll build strong internal and external relationships, use audience insight and sector trends to develop in-aid of fundraising initiatives and deliver an impactful suite of community-led products. You’ll also have experience delivering in-memory products at scale and developing digital stewardship journeys and activations. 

In delivering the Community Fundraising programme, you’ll bring expertise in digital marketing, strategic thinking, and mass audience engagement. You’ll share our ambition to drive growth through fundraising products and activations, working closely with colleagues across the charity to maximise donor lifetime value. 

You’ll be someone who can effectively collaborate with internal and external stakeholders to champion the role Public Fundraising plays. You’ll enjoy monitoring donor trends, being data-led, and testing and learning across all Community Fundraising income streams. 

This role involves travel and overnight stays when required. 

What it's like to work here

We have dedicated and skilled people across all our teams. In Fundraising, we’re ambitious—there is so much more we want to achieve to support our cause. 

You’ll be working in a newly formed team with the Head of Individual Giving. You’ll be building a new income stream from the ground up, drawing on learnings from existing streams and identifying opportunities to grow and develop the programme to meet our exciting fundraising goals. 

Your contractual location will be our head office in Swindon, and you’ll be expected to attend the office. However, there is flexibility on where you work at other times. You will be required to work at a National Trust location for 40–60% of your working week. This will be discussed further at interview. 

What you'll be doing

This role presents an exciting opportunity for someone passionate about inspiring donors, fundraising groups, and volunteers. You’ll play a key role in developing this new income stream with internal partners, organisation wide. 

You’ll manage all areas of Community Fundraising, including supporter groups, in-aid of fundraising, and in-memory giving. You’ll identify levers to inspire donors, raise more money for critical conservation work, and create exceptional donor experiences. You’ll think across the lifetime of a donor’s relationship with us and collaborate with other teams to engage donors where they are. 

Who we're looking for

Applications from redeployees are assessed against the minimum criteria for the role.  In your application, please provide details of how you meet the minimum criteria below: 

• Experience developing mass fundraising strategies and growing six-figure-plus community fundraising income streams, including mass in-aid of asks, in-memory giving, and supporter groups.

• Strong project management experience, including using data, sector trends, and audience insight to develop marketing campaigns, compelling fundraising propositions, stewardship journeys, and lifetime value plans, with a view to connecting with diverse communities.

• Experience building strong relationships with external agencies and internal stakeholders (including supporter groups, volunteers, properties, and in-memory supporters) while ensuring an audience-first approach and championing Community Fundraising.

• Knowledge of six-figure-plus Community Fundraising product life cycles and experience delivering mass-scale fundraising budgets, including monitoring CPA, ROI, KPIs, and retention rates.

• Experience developing and implementing lifetime value journeys integrated with wider charity communications, including knowledge of donor motivations and segmentation, storytelling, and effectively communicating the charity’s mission and impact. 

Additional criteria for all other applicants:

• Knowledge of GDPR, fundraising compliance and ethical standards 

• Experience of using CRM and Data systems to support data-driven decision making 

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme 

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

STEM Learning’s vision is ‘improving lives through STEM education’ by empowering young people with the skills and knowledge to thrive through effective teaching and learning.

To achieve this, STEM Learning provides a range of support which includes subject-specific professional development for teachers and other educators, quality assured resources, STEM Ambassadors programme, and a suite of enhancement and enrichment activities.

Reporting to the Project Lead, the Account Management Officer will manage relationships with STEM Learning’s valued funders while working to ambitious targets, ensuring they have an exceptional experience. Please note that this is a 12-month FTC maternity cover role. 

This role will be mostly home-based, with one office day per month (travel costs covered) at either London (City) or York University (walking distance from York city centre). Travel for meetings will be expensed. The National STEM Learning Centre based at York University is a unique and impressive teacher CPD venue, mirroring the modern classroom and laboratory facilities, as well as housing their inspirational resources centre. 

About the role

Key responsibilities for the Account Management Officer role include:

• Stewardship of Funders: Manage and streamline communications with STEM Learning’s growing group of funders.
• Creative Engagement: Develop innovative ways to engage with funders, including strategic partnerships, commercial activities, and employee engagement through the STEM Ambassadors programme.
• Effective Communication: Correspond with funders using creative and engaging methods.
• Creating “Wow” Moments: Build personal connections between funders and STEM Learning’s mission.
• Collaboration: Work with internal stakeholders to ensure effective partnership delivery.
• Impact Evidence: Leverage STEM Learning’s impact evidence and collaborate with the Evaluation Team.
• Growth and Renewals: Ensure the growth and renewal of existing partnerships.
• New Partnerships: Work with the Fundraising Development team on pitches and ensure a smooth handover of new wins.

About you

Ideal skills and experience:

• Track record in building and sustaining exceptional relationships with supporters and funders
• Strong organisational skills, enthusiasm and tenacity
• Excellent communication skills and collaboration are a must
• Specialist knowledge of the trends and developments in the sector completed through relevant training is desirable. In the role, you will need to stay up to date on relevant press and industry news.
• You’ll also be an outstanding advocate for STEM Learning and the ENTHUSE Charity, embodying their values: Sustainable – Innovative – Proactive
• If you are a proactive and innovative individual with a passion for STEM education, we want to hear from you!

Employee benefits

STEM Learning offer an exceptional employee benefits package, including: 

• 30 days annual leave plus bank holidays (up to 5 days leave can be carried over to the following leave year)
• Excellent pension scheme with employer contributions of up to 15%
• Private health care via Benenden Health plus Healthcare Cash Plan and Dental Plan
• Annual salary review
• Electric Car Benefit Scheme via Tusker
• Interest-free season ticket loan
• Discounted gym membership and shopping discounts
• Gourmet Society and tastecard dining cards (incl. 2 for 1, 50% off food bill and 25% off total bill)
• Kids Pass
• Employee Assistance Programme

Help ensure essential goods reach people facing real hardship. Join a small charity with big impact and play a hands-on role at the heart of our operations.

At Goods For Good, we redistributed donated clothing, footwear, bedding and essential items from manufacturers, retailers and industry to charities supporting people in crisis across the UK and around the world. This role is about making that happen, day in, day out.

We’re looking for an Operations & Logistics Supervisor who is practical, organised and motivated by impact. Someone who is happy to roll up their sleeves, keep things moving, and take pride in making sure goods reach the right place, at the right time, in the right condition.

You’ll be part of a small, committed team, with real visibility across the organisation and exposure to all aspects of charity operations. From managing stock and overseeing warehouse activity, to working with volunteers and liaising with charity partners, this is a varied role where no two days are the same.

The role is based in Watford, with regular travel to our partner warehouses in Northampton and Biggleswade. You’ll oversee stock movement across all sites, support consolidation and dispatch, and help ensure our systems, records and processes are accurate and effective. Your work will directly support frontline charities responding to poverty, displacement and crisis.

This role would suit someone who enjoys responsibility, thrives in a practical environment, and wants to see the tangible results of their work. There is also genuine scope to grow the role over time, depending on your strengths and interests.

If you’re looking for a role where your organisational and logistics skills directly contribute to dignity, relief and positive environmental impact, we’d love to hear from you.

 “If I could shout from the rooftops about Spoons, I absolutely would. They have been invaluable in providing us with any and every support we could imagine we’d need. They have given us everything from trauma counselling to lifelong friends to just listening when I’m having a bad day. I can’t thank them enough for being the only service throughout this journey that has not let us down at all. I can’t explain how much of a lifeline it’s been through the first year of my son’s life.” [Parent]

Spoons is a charity dedicated to supporting families through neonatal care. Their sole aim is to facilitate a community where families who have experienced neonatal care, can come together and feel safe in sharing their experiences and supporting one another. Do you want to form part of the team that support families just like this one?

The charity was founded in 2015 by Kirsten Mitchell, after she sought support from other parents she met on the neonatal unit. Spoons evolved from the acronym: Supporting Families of Oldham Neonates and over the past 10 years they have continued to grow and now support thousands of families across Greater Manchester.

With an inspirational history, and exciting future ahead, we are delighted to be partnering with this wonderful charity to find them a Fundraising Manager, someone to lead on income generation at this pivotal time.

The Role

The Fundraising Manager will lead on the delivery of a sustainable and diverse fundraising strategy. The main responsibilities will include:

• Developing and delivering a fundraising strategy and annual income plan.
• Growing sustainable income across all fundraising streams, predominantly Community, Individual Giving and Events.
• Building, nurturing and stewarding supporter relationships.
• Storytelling and communicating impact via social media, digital campaigns, supporter communications and community fundraising materials.

The Person

We are looking for a self-motivated, ambitious individual with a proven track record of delivering income from individual giving and community and events fundraising. The person should also have knowledge of other fundraising income streams. Additionally, you should have an understanding of fundraising regulations, GDPR, and a keenness to keep abreast of fundraising best practice.

Perhaps most importantly, you should be excellent at building relationships with a variety of stakeholders. You must be organised, driven and resilient, and able to multitask effectively in this varied and interesting role. We are also looking for candidates who are creative with the ability to write compelling communications including social content, campaigns and proposals.

This role is a wonderful opportunity to build on previous success and shape the future of fundraising for Spoons to make a real difference to the families this charity supports.

Why Spoons?

Spoons is often described as “a guiding light” and “a lifeline,” and NHS colleagues say that without Spoons, parents’ experiences on neonatal units would be significantly harder.

Joining the small, but mighty, team at Spoons provides a unique opportunity to become part of something incredible, something that will continue to help families across Greater Manchester at a time they need it more than ever. Not only is the team at the Spoons passionate about the work it does, but also puts huge emphasis on creating a positive working culture that supports staff and makes them feel valued in their roles. With a caring, supportive and ever changing working environment you will also receive a generous holiday allowance, a flexible working culture with sensible work-life balance and access to a range of professional development opportunities.

Is ensuring every family in Greater Manchester affected by neonatal care has the compassionate support they need something you feel passionately about? If so, we would love to hear from you.

Please note that this role requires an enhanced DBS. While this position is hybrid, it will require you to be based out of the charity’s offices in Bury at least once a week and will involve travel around the North West region. Due to requirements to travel for this role, you must have a driving license and access to a vehicle.

If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Charlie, Leanne or Jen at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Programme Finance and Compliance Advisor

We are looking for a Programme Finance and Compliance Advisor to join the team.

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Position: Programme Finance and Compliance Advisor

Location: Hybrid/Milton Keynes (onsite 2 days per week)

Hours: Full Time 36.5 per week

Contract: Permanent

Salary: Circa £42,750

Closing Date: February 5, 2026. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified

Interview Dates: W/C 9th February 2026 – In Person

About the Role

The Programme Finance and Compliance Advisor ensures effective financial and compliance management across World Vision UK’s overseas programmes portfolio. This includes the full lifecycle of institutional grants and commercial contracts from acquisition and proposal development through implementation to close-out.

You will focus on safeguarding financial integrity, managing compliance and risk, and supporting governance processes for diverse projects, including complex multi-country initiatives. It involves providing expert guidance on donor requirements, conducting due diligence, overseeing financial reporting, and facilitating audits, while building strong relationships with internal teams, donors, and partners.

Key Responsibilities:

· Develop robust financial components for grant proposals and commercial bids.

· Conduct donor and partner due diligence and review contracts for compliance.

· Lead financial and compliance training during project start-up.

· Monitor and manage financial risks, co-financing, and match funding requirements.

· Prepare accurate financial reports and claims in line with donor standards.

· Support audits and grant close-out processes.

· Build strong relationships with internal teams, donors, and consortium partners.

As an active Christian, this role offers you the opportunity to integrate your faith into your day-to-day work and engage meaningfully with churches across denominations and cultures.

About You

You will have:

· Experience in financial management and compliance.

· Working towards or holding a recognised accounting qualification.

· Experience with institutional donor funding requirements.

· Strong skills in developing complex budgets and pricing strategies.

· Ability to manage financial and compliance risks in challenging contexts.

· Excellent interpersonal skills and ability to work across cultures.

· Commitment to World Vision’s Christian ethos and values.

In addition to the salary offered, we offer:

· A flexible and supportive working culture

· Pension scheme (with employer contributions)

· Generous holiday allowance

· Free parking (Milton Keynes office)

· Opportunities for faith-based gatherings, prayer, and devotionals

· A welcoming, purpose-driven team who are passionate about making a difference

About the Organisation

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

You may also have experience in areas such Programme Finance & Compliance Advisor, Programme Advisor, Finance Advisor, Compliance Advisor, Compliance Officer, Compliance Manager, Financial Compliance, Risk Advisor, Risk Manager, Risk Officer, Accountant, Trainee Accountant, Programme Finance & Grants Compliance Advisor, Grants.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Head of Customer Contact - Repairs

A place to make a difference

Location: Peterborough, hybrid – 3 days a week onsite with occasional travel to other offices as required.
Salary: £66,003 per annum
Contract Type: Permanent
Hour: 35 hours per week, Monday – Friday between 8am and 6pm

With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.

We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.

If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.

About the role

We’re looking for a passionate, customer focused leader to head up our Repairs Contact Centre. This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes.

As our Head of Customer Contact – Repairs, you’ll lead a dedicated team to deliver great customer and colleague experiences, achieve key performance measures, and drive quality across all repairs interactions. You’ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs).

What you’ll be doing:

• Leading the repairs contact centre to deliver a consistent, customer centred service
• Managing performance, quality and colleague engagement
• Working closely with contractors and technical teams to improve the end to end customer journey
• Using data and insights to develop reporting and drive service improvements
• Influencing how customers connect with us in the future
• Building on a strong foundation to evolve and elevate the service

Salary

The spot salary for this post is £66,003 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• CIH qualification or willingness to work towards
• Previous People Management experience, leading and managing a team in a high-volume, challenging, customer-focused, multi-channel contact centre environment
• Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities
• Previous experience of developing and coaching a team, managing performance and embedding a positive team culture
• Expertise in contact centre resource planning methods
• Financial and budget awareness, with the ability to monitor resources and manage costs.
• Strong negotiation and communication skills, both verbal and written, with the ability to present to teams and individuals
• Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages
• Experience in performance management, dispute resolution, and driving team success through KPIs.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Head of Customer Contact, Head of Customer Contact Centre, Head of Repairs Contact Centre, Customer Contact Centre Manager, Head of Customer Services, Director of Customer Contact, Customer Operations Manager, Contact Centre Operations Manager, Head of Customer Operations, Repairs Contact Centre Manager, Customer Experience Manager, Customer Services Operations Manager, Head of Repairs Services, Housing Contact Centre Manager, Customer Service Delivery Manager

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