256 Engagement and data officer jobs
The Learning and Communities Officer will help bring AmplifyChange's community of Grantee Partners together, creating opportunities for organisations and activists working on sexual and reproductive health and rights to connect, share their expertise and learn from one another.
You'll play a hands-on role in shaping and delivering AmplifyChange's learning and community offer. From building an active online community and hosting engaging digital learning sessions to supporting in-country convenings and developing accessible learning resources, you'll help create spaces where Grantee Partners can exchange ideas, build relationships and share what works.
You'll have the opportunity to connect with a diverse network of Grantee Partners, facilitators and technical experts across Africa, South Asia and the Middle East, helping people share their knowledge and learn from one another. You'll also work closely with colleagues across AmplifyChange to bring partner experience and learning into the organisation through Grantee Partner showcases, case studies, impact briefs and other engaging content.
This is a varied and creative role for someone who enjoys bringing people together and turning ideas and experience into engaging learning opportunities. You'll have the chance to experiment with different approaches to digital learning and community engagement, including the responsible use of AI-enabled tools, while helping us continually improve how we connect with and learn alongside our Grantee Partners.
AmplifyChange is a bilingual fund working in English and French, so professional-level written French and confidence speaking French are essential for this role.
MAIN RESPONSIBILITIES
Learning and Community Engagement
Create opportunities for Grantee Partners to connect, share their expertise and learn from one another, building an active and welcoming community across AmplifyChange's network.
- Develop and coordinate an annual learning and ommunity engagement plan in collaboration with AmplifyChange colleagues and partners, ensuring activities align with organisational priorities and Grantee Partner needs.
- Build an active and welcoming online community on Circle, creating opportunities for peer learning, collaboration, knowledge sharing and sustained engagement.
- Work with the Learning, Monitoring and Evaluation Manager, Grant Managers and other colleagues to ensure learning activities are shaped by Grantee Partner priorities, experience and expertise.
- Coordinate Grantee Partner showcases and internal learning sessions that strengthen staff understanding of the grant portfolio and partner organisations.
Learning Events and Programmes
Bring learning to life through engaging, inclusive and well-run online, in-person and hybrid experiences that enable Grantee Partners to connect, participate and learn together.
- Plan, coordinate, host and deliver high-quality online, in-person, and hybrid learning events, programmes, workshops dialogues and convenings.
- Coordinate event logistics, including scheduling, registration, speaker and facilitator liaison, accessibility, technology, and participant communications.
- Support the delivery of multi-day dialogues and convenings by managing behind-the-scenes operations, technical delivery, and participant support to create a positive and inclusive experience.
- Support the development of longer participatory learning programmes and, over time , their transformation into accessible digital learning courses
- Facilitate and host learning activities using Zoom, Microsoft Teams, livestreaming and other digital engagement platforms.
- Anticipate and manage? risks, contingencies and changing requirements to ensure effective and inclusive delivery
Communications, Content and Knowledge Management
Turn learning and partner experience into engaging, accessible content and resources that can be shared across AmplifyChange and its community.
- Work closely with the Communications team to promote learning activities and maintain consistent branding and messaging across learning and community channels.
- Coordinate the development of promotional materials, case studies, impact briefs and other learning resources, working with external designers and suppliers where required.
- Coordinate event reports, notes, recordings, and other learning outputs, ensuring they are accurate, accessible, appropriately edited and shared.
- Manage communications with Grantee Partners and other audiences through CRM systems including Constant Contact, Circle, and other digital channels.
- Use AI assisted tools appropriately to support drafting, translation and content repurposing, ensuring outputs are reviewed for accuracy, inclusivity, and quality.
- Contribute to the development of AmplifyChange’s Learn and other digital learning resources.
- Work with colleagues, Grantee Partners facilitators, technical experts and external providers to develop high-quality learning materials, case studies, and knowledge products rooted in partner experience and evidence.
- Capture, organise and share learning from events, programmes and community activities to support organisational learning and knowledge management.
Monitoring, Evaluation and Learning
Use feedback, evidence and reflection to understand what's working and continually improve the learning and community experience for Grantee Partners.
- Work closely with the Learning, Monitoring and Evaluation Manager to collect, analyse, and report on participant feedback and learning outcomes.
- Monitor participant experience and engagement across learning events, programmes and digital platforms, identifying opportunities to strengthen participation and engagement.
- Lead reflection and continuous improvement activities. ensuring learning from evaluations and community engagement to shape future events, programmes and resources
Safeguarding, Data Protection and Security
Help create safe, inclusive and accessible learning and community spaces, ensuring activities are delivered in line with AmplifyChange's safeguarding, data protection and information security requirements.
- Ensure all learning and community activities comply with GDPR and AmplifyChange's data protection policies, working with the Operations team and Data Protection advisers as required.
- Maintain secure digital filing systems and follow organisational information security procedures.
- Support the development and implementation of appropriate safeguarding, vetting, and event security measures to create safe and inclusive learning environments where required.
Organisational Contribution
Contribute positively to the wider work and culture of AmplifyChange, collaborating with colleagues and responding flexibly to changing priorities.
- Work collaboratively across teams, sharing learning and contributing to wider organisational priorities.
- Contribute flexibly in response to emerging needs and opportunities within a fast-paced environment.
- You'll undertake any other duties reasonably required that are consistent with the scope and level of the role.
Please be aware that some of the SRHR material you will be engage with as part of your role may be of a distressing and sensitive nature. Relevant support is available in this regard.
PERSON SPECIFICATION
We're looking for an organised, creative and collaborative person who enjoys bringing people together and creating engaging learning experiences. You'll be confident building relationships across cultures and communities, comfortable using digital tools and able to manage multiple activities while keeping people and their experience at the heart of your work.
You'll bring strong communication skills, curiosity and a proactive approach, with an interest in finding new ways for people to connect, share knowledge and learn from one another.
The candidate should possess the following:
Essential
- A commitment to AmplifyChange's vision, mission and values, including support for sexual and reproductive health and rights, gender equality, LGBTQI+ rights and diverse and inclusive social movements.
- Professional-level written French and confidence speaking French, alongside excellent written and verbal communication skills in English.
- Experience of coordinating and delivering engaging learning activities, events or programmes across online, in-person and/or hybrid formats.
- Experience of building and supporting engagement within online communities or networks.
- Strong project management and organisational skills, with the ability to manage multiple priorities and coordinate activities involving a range of internal and external stakeholders.
- Strong interpersonal and relationship-building skills, with the ability to work collaboratively and sensitively with people from different countries, cultures and backgrounds.
- Confident using digital collaboration and engagement platforms, with the ability and willingness to learn new technologies.
- Strong facilitation, presentation and communication skills, with the confidence to engage different audiences and support inclusive participation.
- Ability to develop clear, engaging and accessible content and learning materials for different audiences.
- Good judgement and attention to detail, with the ability to ensure content and activities are accurate, inclusive and appropriate, particularly when working with sensitive topics.
- A proactive, collaborative and adaptable approach, with the ability to work effectively in a fast-paced environment.
Desirable
- Experience of developing digital learning content, including using Canva, Learning Management Systems, video or similar tools.
- Experience of working with external facilitators, technical experts, designers or other suppliers.
- Experience of using AI-enabled tools to support learning, communications or knowledge management, with an awareness of responsible and ethical use.
- Experience of working with geographically dispersed communities or networks.
- Experience of working within international development, sexual and reproductive health and rights, gender equality or a related field.
WORKING ARRANGEMENTS
This is a UK based, full time (37.5 hours/week) permanent position, reporting to the Head of Grant Making. AmplifyChange is based in Bath, and we operate on a hybrid working model where staff are expected to come into the office one day per week.
Requests for flexible working arrangements will be considered. We encourage applications from candidates who have knowledge and experience in countries that are eligible for funding from AmplifyChange.
Please also be aware that the Learning and Communities Officer role does not meet the minimum salary requirements for sponsorship, and we can only accept applications from those with proof of the right to work in the UK. There may be some opportunity for international travel as part of this role.
SALARY AND PACKAGE
Basic salary range £30,000 to £33,000
Holiday 25 days per annum on full time basis
Pension 8% employer contribution
Life insurance Life assurance scheme
Benefits Employee Assistance Program, Health Cash Plan
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Sick Children’s Trust, we believe no child should face hospital alone and no family should be separated during one of the most challenging times of their lives. Through our ten ‘Homes from Home’ across England, we provide free accommodation and vital support, keeping families close to their seriously ill child’s hospital bedside.
We’re looking for a talented and ambitious Senior Trusts & Foundations Officer to join our passionate team. This is a fantastic opportunity to take ownerships of a strong portfolio of charitable trusts and foundations, developing long-term relationships and securing multi-year funding to sustain and grow our services.
You’ll have the opportunity, skills and talent to write compelling, tailored funding proposals, deliver excellent stewardship, and work directly with funders to demonstrate the impact of our work.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are seeking a confident media and communications professional to join our Marketing and Communications team and lead PR and media activity across SCAA. Reporting to the Marketing and Communications Manager, the successful candidate will secure impactful media coverage, manage press enquiries, build relationships with journalists and stakeholders, support and brief spokespeople, and develop compelling stories that showcase the charity's impact. Working collaboratively across the organisation, they will play a key role in delivering our communications strategy and increasing awareness, engagement and support for SCAA’s mission.
This role will be based in Perth, at Scone Airport. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours of work will be Monday—Friday, 9am—5pm but it should be noted that this role will require the successful candidate to occasionally work at weekends and during the evenings. This role will also require the successful candidate to travel regularly to operational locations and media opportunities within Scotland, sometimes at short notice, and to undertake media on-call duties as part of a rotational rota.
About You
Essential
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Experience working in journalism, public relations, communications or a press office environment.
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A strong track record of securing positive media coverage and developing relationships with journalists and media outlets.
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Excellent writing and storytelling skills, with experience creating engaging content for print, digital and broadcast channels.
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Strong stakeholder management skills, with the confidence to work with senior leaders, spokespeople and external partners.
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Sound editorial judgement and the ability to communicate sensitive stories with empathy, professionalism and discretion.
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Highly organised, able to manage multiple projects and deadlines, and remain calm under pressure.
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A collaborative approach, with excellent interpersonal skills and the ability to build effective relationships across teams.
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Commitment to the values and mission of Scotland's Charity Air Ambulance, with the flexibility to travel across Scotland as required.
Please refer to the full person specification and job description for more information.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 4 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
Selection Process
Interviews will take place at our base at Perth Airport in Scone during the week commencing the 12 October 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 4 October 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
The General Assembly of Unitarian and Free Christian Churches (GA) is the central charity that supports its member congregations, ministers and societies in England, Scotland and Wales. Its purpose is to promote free and inquiring religion, through inclusive, free-thinking communities that draw on wisdom from all sources, without doctrine or dogma. Our congregations are autonomous and locally led; the GA is not a hierarchical leadership body, but one that supports and leads alongside our members.
As Britain’s religious culture and context has changed, so have Unitarian communities, and the GA is in a process of adapting to best meet these changing needs.
The purpose of this role
This is a new role, created as part of a restructuring of the GA's operational team. The Administrative Coordinator is the human face of the GA's operational work. This is a role for someone who is genuinely energised by working with people - warm, organised, and reliable - and who combines administrative excellence with the wish to maximise the potential of others.
You will provide the day-to-day administrative and coordination support that keeps the GA's work with congregations, ministers, and members running smoothly. You will be the first point of contact for many people who engage with the GA, and your ability to connect - to listen, to follow through, and to make people feel empowered, inspired, and part of something that matters - will shape their experience of the organisation.
We think of this role as needing three things in equal measure: people skills, administrative excellence, and organisational ability. Plenty of people are strong on one or two. We're looking for someone who ideally brings all three but we appreciate that's a bit of a unicorn, so please don't let that put you off applying.
What you’ll be doing
- Congregational and membership administration - Serve as a first point of contact for enquiries, maintain accurate membership records, and support engagement across our wider community.
- Congregational support toolkit - Coordinate the production and publication of guidance materials, and host online meetings connecting community members with subject matter experts.
- Ministry and congregational support - Maintain key registers and records, coordinate the annual commitment-to-pay process, and triage our inbox with care and good judgement.
- Events support - Provide coordination support for the Annual Meeting and other GA events, working alongside our freelance events manager on registration, logistics, and communications.
See the attached job description for more details.
What core skills and experience you’ll have
Essential:
- Experience in an administrative or coordination role, ideally in a charity, membership body, or similar organisation
- Experience working with volunteers, congregations, or membership communities — and an understanding of what sustains them
- Strong organisational skills and attention to detail, with the ability to hold multiple threads without losing sight of the people behind them
- Warm, clear written and verbal communication skills, adaptable to different audiences
- Confidence hosting and facilitating online meetings
- Confidence with databases and digital tools, and willingness to develop Salesforce skills
Desirable:
- Familiarity with a CRM database (e.g. Salesforce, CiviCRM)
- Understanding of basic charity governance and administration
Please note: We've listed essentials and desirables in good faith, but we know no one is the finished article. If you bring the right values, approach, and most of the experience, we would love to hear from you.
About the role
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JOB TITLE: Administrative Coordinator
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LOCATION: Office-based hybrid. Minimum 2 days per week in our Central London office (Essex Hall, WC2)
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WORKING HOURS: Full-time 35 hours a week. Part-time applications (min. 4 days a week) considered.
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SALARY: £28,000 - £32,000 per annum depending on experience
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START DATE: ASAP
Our benefits package includes
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30 days holiday, plus English bank holidays
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Workplace pension scheme (7% Employer contribution)
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Staff support budget for personal development and wellbeing
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Membership of financial wellbeing programme (Maji)
Apply for the position of Administrative Coordinator
Please submit a cover letter and CV via the link below to make an application.
In your cover letter, we would like to understand what it is that has drawn you to this role and what it is about the General Assembly’s work that resonates with you. Applications submitted without a cover letter will not be considered.
Please note: Applicants must have the right to work in the UK. We are unable to sponsor visa applications.
The deadline for applications is Thurday 24th September 2026, 23:59 BST.
Our initial first stage interviews will take place on Tuesday 13th October 2026. These interviews will be in person at our Head Office, Essex Hall, in Central London and we will reimburse travel expenses (standard class public transport).
Shortlisted candidates will then be invited to a final video interview taking place week commencing 19th October 2026.
The interview process will include a prepared task, and you'll be given plenty of time in advance to work on it - we want to see your thinking, not test you under pressure.
If you need any reasonable adjustments to support you through the interview process, please just let us know - we're happy to help.
The client requests no contact from agencies or media sales.
Are you curious about what digital data can tell us about how people find and engage with content?
We’re looking for a Digital Analytics Coordinator to join the Communications Directorate at the Royal College of Radiologists. In this role, you’ll analyse performance across our website, email and social channels, turning complex data into clear insight that helps shape how we plan and evaluate content and campaigns. You’ll also help ensure we’re measuring digital activity effectively, using tools including GA4 and Google Tag Manager to implement and maintain tracking.
Working closely with colleagues across the Content and Brand teams, you’ll help us understand what’s working, how our members are engaging with our content and where we can improve. Your insight will help us make evidence-based decisions, test and learn from what we do, and improve the digital experience we provide for our members.
What you’ll do:
- Gather, analyse and present performance data across the College’s digital channels, including website, email and social media
- Maintain analytics dashboards and produce regular insight highlighting trends, changes in performance and opportunities to improve engagement.
- Implement, test and maintain tracking through GA4 and Google Tag Manager, ensuring digital activity is measured accurately and consistently.
- Work with Content and Brand colleagues to establish appropriate measures for campaigns and evaluate performance against agreed objectives and KPIs.
- Analyse campaign and audience behaviour across digital channels, identifying the content, channels and approaches driving engagement.
- Use email performance data, segmentation and A/B testing to identify opportunities to improve targeting and engagement.
What you’ll need:
- Experience analysing and interpreting data from digital platforms such as GA4, Search Console, social media and email marketing platforms, and using insight to inform content and marketing decisions.
- Practical experience of GA4 and Google Tag Manager, including implementing, testing and troubleshooting tracking.
- Experience creating dashboards, automated reports or data visualisations and measuring performance against objectives and KPIs.
- Experience using segmentation, A/B testing or dynamic content within an email marketing platform to evaluate and improve performance.
- Strong analytical skills and the ability to turn complex data into clear, practical recommendations for non-specialist colleagues.
- Excellent attention to detail, with a strong commitment to data quality and accuracy.
- A collaborative and organised approach, with the ability to work across teams and manage multiple priorities.
Experience in a membership organisation, charity or not-for-profit environment would be beneficial but is not essential.
Why work with us?
The RCR is a membership organisation and charity that works with our Fellows and members to improve the standard of medical practice across the fields of clinical radiology and clinical oncology.
You’ll join a friendly and ambitious organisation with a clear sense of purpose – and a team that’s proud to support doctors working at the heart of cancer and imaging services.
When you join us:
- Make a difference to the lives of Doctors and medical specialties
- Hybrid working – up to 60% remote
- Modern working environment with home‑working equipment provided
- Generous annual leave, plus the option to buy up to 5 extra days
- Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
- Excellent pension scheme
- Sabbaticals (5+ years’ service) and secondment opportunities
- Interest‑free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Long service recognition awards
Job Title: EDIS Community and Engagement Officer (Equality, Diversity and Inclusion in Science and Health)
Reporting to: Head of EDIS
Responsible for: No direct reports
Based: Our Head Office is based in London, but we have an agile working policy enabling people to work at another UK location up to 4 days/week. Requests for permanent remote working will be considered and we welcome applications from people based in other parts of the UK.
Hours: Full-time (35 hours per week). Requests for part-time or flexible working will be considered.
Contract: Permanent
Salary: £34,572 to £36,506 FTE per annum
About Us
The British Science Association (BSA) was founded in 1831 and is a registered charity.
We are creating a future where science is more relevant, representative, and connected to society.
We have ambitious goals to put people at the heart of science.
About the role
The EDIS Community and Engagement Officer will provide the coordination, communication and relationship-building needed to support the growth, participation and value of the EDIS membership community.
The role will support day-to-day member onboarding, engagement activity, communications, events and community-building processes across the EDIS portfolio. It will ensure that members are supported to connect with each other, contribute to EDIS priorities and access opportunities to learn, share and collaborate. You will work with the EDIS team and with BSA communications team colleagues to support their work.
A central focus will be building effective, inclusive and accessible routes for member participation. Working with EDIS members, partners and colleagues across the British Science Association, the postholder will help to ensure that engagement activity is joined up, responsive to member needs and focused on meaningful participation across the science and health research sector.
This role would suit someone who combines strong organisational approaches with proactive communication, relationship building, and a commitment to and knowledge of equity, diversity and inclusion. The successful candidate will be confident supporting communities, networks and membership groups, helping to strengthen the EDIS community while ensuring that engagement, communications and events are delivered effectively.
Key responsibilities
- Support day-to-day member onboarding and support processes, ensuring new and existing members understand how to participate in EDIS activity.
- Coordinate with the Communications Team to develop member communications, newsletters and engagement content, ensuring activity is joined up, accessible and responsive to member needs.
- Plan and support delivery of events, workshops, peer learning sessions including ‘special interest’ groups and network activity that create practical opportunities for members to learn, share and collaborate.
- Maintain accurate membership records, contact lists and engagement data, supporting clear information flow across BSA, EDIS members and partners.
- Gather member insight and feedback, identifying themes, opportunities and barriers to participation that can inform programme design and delivery.
- Apply inclusive practice in all communications, events, engagement activity and member support, reflecting a clear commitment to and knowledge of equity, diversity and inclusion.
- Support membership growth and retention by helping demonstrate the value of involvement in EDIS and strengthening routes for member participation.
- Work with the Research and Policy Officer and Programme Manager to ensure member insight informs evidence, programme design, engagement activity and delivery.
- Support the production of accessible resources, meeting materials and event content that help members connect with each other and contribute to EDIS priorities.
- Contribute to the promotion of EDIS activity across sector networks and communication channels, supporting meaningful participation across the science and health research sector.
About you
The successful candidate will bring the following experience, skills and approach.
Essential criteria
- Experience of coordinating activity within a membership organisation, community group, network, events or engagement programme.
- Strong approach to organisation, with the ability to coordinate varied tasks, manage competing priorities and work towards agreed deadlines with appropriate support.
- Demonstrable commitment to equity, diversity and inclusion, with practical experience applying inclusive approaches in events, communications, member support or engagement activity.
- Ability to communicate clearly in writing and through other appropriate channels, tailoring style and content to encourage understanding and engagement across varied audiences.
- Experience developing communications tailored to specific professional audiences, including meeting materials, event content and/or engagement updates.
- Experience maintaining accurate records, contact lists, membership information or engagement data, with attention to detail and appropriate handling of information.
- Ability to build positive working relationships with members, partners, community groups or stakeholders, supporting participation and responding constructively to different needs.
- Experience gathering feedback, insight or views from members, participants or stakeholders, and identifying practical themes that can inform activity or improvement.
- Proactive and reflective approach to problem solving and continuous improvement, with the ability to identify practical improvements and support an evolving programme.
Desirable criteria
We do not expect candidates to have all of the following, but one or more would be helpful in the role.
- Experience working in science, research, health, charity or membership settings.
- Experience using CRM, event or membership management systems.
- Experience supporting consultation, co-design or peer learning activity.
- Experience producing digital content or newsletters.
The closing date for applications is Monday 5th October 2026.
First interviews are due to take place online on 4th November 2026, with second interviews (in person in London) expected on 11th November 2026.
Interview dates have been scheduled outside the school holiday period to support participation from the broadest possible pool of candidates and to minimise potential barriers for those with caring or family responsibilities.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of the British Science Association’s commitment to being a Disability Confident employer, all disabled applicants who meet the ‘essential criteria’ for this vacancy will be offered an interview under our guaranteed interview scheme.
No agencies please.
We are creating a future where science is more relevant, representative, and connected to society.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Post purpose
We are seeking an enthusiastic and organised Carer Voice and Engagement Officer to join our team at The Carers' Centre.
This rewarding role will help ensure that unpaid carers have opportunities to share their experiences, influence local services and see the impact of their involvement. Working with adult carers, young carers and young adult carers, you will coordinate participation activities that are welcoming, meaningful and inclusive.
You will build relationships with carers, colleagues and partner organisations, creating opportunities for carers to shape services, raise awareness and contribute to positive change. This is an exciting opportunity for someone who enjoys connecting people, supporting others to build confidence and ensuring lived experience helps drive improvement.
By ensuring participation is inclusive, well organised and genuinely influential, you will help strengthen the voice of carers across Bath and North East Somerset while contributing to the continued development of The Carers' Centre and the wider caring community.
Key responsibilities
Carer Voice and Participation
- Coordinate and support Carers Voice, Young Carers Council and other participation forums.
- Assist in the delivery of age-appropriate engagement activities that build confidence and participation skills.
- Encourage carers from diverse backgrounds to share their experiences and influence services.
- Ensure carers receive feedback about how their involvement has made a difference.
- Support carers to participate in service improvement, consultations and decision-making opportunities.
- Promote meaningful and inclusive involvement across all services.
Engagement and Community Connection
- Build positive relationships with carers, partners and community organisations.
- Coordinate requests for carer involvement from local services and partner organisations.
- Support carers to represent lived experience within local groups, networks and projects.
- Work with colleagues to create accessible and welcoming opportunities for involvement.
- Promote the value and impact of unpaid carers across Bath and North East Somerset.
Communications and Development
- Coordinate participation communications, updates and engagement opportunities.
- Develop positive working relationships with local organisations, community groups, statutory services and partner agencies.
- Support carers to build confidence and develop skills through training and lived experience opportunities.
- Work with colleagues to promote participation and celebrate the difference carers make.
- Encourage involvement from carers who may not traditionally engage with services.
Monitoring, Evaluation and Impact
- Maintain accurate and timely records of all interactions and support provided.
- Collect monitoring data, feedback and outcome information in line with organisational requirements.
- Support the delivery of programme evaluation activities.
- Utilise organisational systems, including Salesforce, to record activity and outcomes.
General
- Adhere to the Carers’ Charter and provide a professional carer-focused information, advice and support service.
- Encourage carers to provide feedback on The Carers’ Centre services and actively participate in shaping future delivery.
- Undertake safeguarding training, adhere to organisational safeguarding policies and follow all safeguarding procedures.
- Take responsibility for ensuring communications and record keeping comply with GDPR and data protection requirements.
- Ensure that you adopt good practice within the Carers Trust network.
- Ensure that you work within The Carers’ Centre policy framework.
- Recognise the importance of fundraising and positively contribute to organisational sustainability where appropriate.
- Undertake any other duties, in consultation with your line manager, as are consistent with the responsibilities of this post.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation (LWF) continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 490,000 people and winning over £4bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK (CUK), our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
As the Data and Membership Officer for the Living Wage Foundation (LWF), you will play a pivotal role in supporting the smooth running of our internal processes and supporting our network of nearly 17,000 accredited Living Wage employers. Your responsibilities will span data management, customer service, finance administration, and team support. You will contribute to effective data management by supporting system updates, maintaining high-quality records on platforms such as Salesforce and ActOn, and generating reports for use by senior management.
Additionally, you will coordinate the administration and reconciliation of credit card payments and act as a liaison between the CUK Finance and LWF teams. In the area of customer service, you will manage our Employer support email inbox, respond to queries, and escalate complex issues as needed. You will also be responsible for updating internal systems, supporting merchandise and branding requests, and representing the Foundation in both written and verbal correspondence. Team support duties will include arranging logistics for team events, providing occasional administrative assistance to senior leadership, and ensuring internal handbooks and guidance remain current. Throughout all areas of your work, you will collaborate closely with colleagues across the LWF Team to ensure we meet the needs and expectations of our employer network and other key stakeholders.
Working as the Data and Membership Officer for the Living Wage Foundation, reporting to Senior Data and Insight Manager (LWF Operations and Insight team) your main responsibilities will include:
Project Management
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Support LWF team with good data management, reviewing employer pipeline numbers, reporting to Senior Management Team (SMT) when there are issues or delays.
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Clean employer data, escalating complex issues to relevant colleagues.
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Support the Senior Data and Insight Manager to maintain high-quality data across our systems, including Salesforce (CRM) and ActOn (marketing email platform).
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Support the Operations and Insight Team with testing and implementation of new systems and processes.
Learning and expertise
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Keep internal handbooks and guidance up to date with ways of working practices, systems and policies, working with the LWF team to consider and implement improvements to make LWF an efficient and positive place of work.
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Create and share basic reports from Salesforce for use by the team and SMT.
Communications
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Represent the Living Wage Foundation coherently in writing and verbally.
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Work collaboratively with the team and across Citizens UK to ensure that we are meeting the customer service expectations of our employer network and stakeholders.
Develop and manage external relationships
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Manage our Accreditation Inbox, including responding to simple accreditation or form questions, and escalating more complex questions where necessary in a timely and helpful manner.
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Update Moneypenny (LWF switchboard) on team changes, holidays etc. Receive and respond to general enquiries received through the switchboard.
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Support on Employer Merchandise and branding requests where required, ensuring timely delivery and clear correspondence.
Develop and manage internal relationships
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With Operations & Data Officer, support the LWF team to book items in and out of LWF merchandise library.
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Arrange logistics for LWF all staff Away Day.
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Provide Senior Leadership Team (SLT) with occasional administrative support including booking travel, rooms, and making purchases when necessary.
Income and resources
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Coordinate the administration and reconciliation of credit card payments.
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Liaise between CUK Finance team and LWF team, ensuring each team is updated on processes and working cross-team to ensure good communication.
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Administration of LWF Away Day budget.
Contribute towards Citizens UK’s strategic objectives
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Responsibility for delivering agreed areas of the Foundation’s work plan.
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Work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.
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Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.
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Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.
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Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
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Professional certification in project management, administration, finance (D)
Experience
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Previous experience supporting data management and reporting, ideally using CRM systems such as Salesforce (E)
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Prior experience in customer service or stakeholder engagement (E)
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Experience working in a team-based office environment (E)
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Experience in finance administration, including credit card administration and budget management (E)
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Experience with cross-team liaison or project coordination (D)
Key skills and knowledge
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Strong organisational skills with the ability to manage multiple tasks and meet deadlines (E)
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Excellent written and verbal communication skills, with the ability to respond professionally to internal and external queries (E)
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Proficiency in Microsoft Office and familiarity with CRM and data management systems (E)
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Attention to detail and accuracy in handling financial and data-related tasks (E)
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Ability to produce and analyse basic reports (E)
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Understanding of confidentiality and data protection principles (E)
Personal qualities & values
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A proactive self-starter, able to work independently and take initiative (E)
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Collaborative and able to work effectively as part of a diverse team (E)
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Flexible and adaptable, willing to support a range of operational needs (E)
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Committed to the mission and values of the Living Wage Foundation and Citizens UK (E)
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Willingness to learn new systems and processes, and to support continuous improvement (E)
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Positive, professional attitude and commitment to high-quality service (E)
Interview date: 21-22 October 2026
We’re the movement at the heart of fairer, better work. Fair pay, secure hours & enough to live on in retirement.



Do you want to help us unlock potential with young people and their communities? Do you love a challenge?
We have an exciting opportunity for a motivated and inspiring Fundraising and Engagement Officer, who will work within our Marketing and Fundraising team.
About the job
Location: Devon-Wide, based in Exeter
Employment Type: Permanent
Hours: 37 hours per week
Salary: £30,024 - £32,597
Deadline for application: 5pm on 22nd September 2026
Interview Date: Week commencing 12th October 2026
About Space
We are an ambitious and innovative charity committed to ‘unlocking potential with young people and their communities’. Building on an established reputation of successful youth work and other services, Space is seeking to support even more young people by developing current and new services and increasing the scope of what we do.
Space’s core values are:
★ Integrity - doing what's right even when no one is looking
★ Respect - interacting with fairness, kindness and dignity
★ Determination - we give people a second chance and a third, fourth
★ Collaborative - doing great things together and with others
★ Accountable - managing risk, taking responsibility and be accountable to each other and our stakeholders
★ Dynamic - creating fun and a little bit of weirdness
Job Overview
We are seeking a proactive fundraising professional with a proven track record to join our growing
team. This role offers the opportunity to shape our fundraising strategy and develop new skills within a
collaborative environment.
Working with the Business Development and Fundraising Lead, you will identify, initiate, and lead
fundraising activities across various income streams, including:
- Grants
- Philanthropy and individual giving
- Community and corporate support
- Events and challenges
Key Responsibilities and Day-to-Day Duties
Bid Writing & Evidence Gathering
- Collaboratively write funding bids that help deliver on Space’s strategic objectives and income generation plans.
- Collate evidence that strengthens Space’s ability to write informed and comprehensive funding bids
Relationship Management
- Work with the Business Development and Fundraising Lead to develop and manage a supporter stewardship process to attract new and sustain existing donors and other supporters.
Systems & Administration
- Adhere to and build effective processes and systems for tracking fundraising activities, money, contacts, records, and reporting.
Corporate Partnerships & Business Development
- Identify local businesses to engage with Space Youth Centres and Chances School.
- Create opportunities for corporate partnerships and income support that align with the organisation's mission and values.
Marketing & Campaigns
- Collaborate with the marketing team to create fundraising and engagement campaigns and materials, such as brochures, emails, newsletters, and social media content.
- Develop campaigns and content for engaging staff and the public in their own fundraising initiatives for Space Youth Services (e.g., managing JustGiving pages, best practice guides, and website content).
- Recognise, reward, and celebrate young people’s achievements, learning, and successes - acting as the vital link between on-the-ground success stories and the Marketing team.
Community Engagement & Local Events
- Work with local Youth Work managers to develop and implement local fundraising plans, including the planning and delivery of community events.
- Manage and attend events when required. Work at times that are conducive to community fundraising activities and participants, including evenings and weekends on occasion.
- Plan, coordinate, and execute central fundraising events, community outreach, and engagement strategies.
Volunteer Support
- Work with the volunteer coordinator and Social Action Manager to support local fundraising volunteers.
What We Offer
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Annual leave: 6 weeks for the first 5 years then increased to 7 weeks (pro-rata’d for part-time roles)
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Additional 3 Statutory days given between Christmas and new year plus bank holidays
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Pension contributions starting at 6% rising to 8% in the third year
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Employee assistance programme 24/7
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Casual dress code
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Social occasions
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Continuous Professional Development: Formal and informal training opportunities
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Enhanced sick pay
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Chromebook and work mobile
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Value-driven culture
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Level 3 Youth Work training Programme (for Apprenticeships)
How to Apply
Please read the job description and apply by completing our application form, describing your passion for this role even if you don’t feel you meet every point in the description.
For more information please visit our website.
To apply for this post please complete the attached application form.
Deadline for applications is 5pm on 22nd September 2026. The Interview will be held at The 100 Club, Exeter week commencing 12th October 2026.
Safeguarding Statement and Pre-Employment Checks
At SPACE, we work with young people and are fully committed to ensuring their safeguarding and welfare is a priority at all times. As part of our Safeguarding Policy and Procedures, all of our employees, contractors and volunteers will be expected to comply. Upon a conditional offer of appointment being made, all employees will also be required to satisfy our pre-employment screening process which will include:
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An identity check (photo ID)
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Receipt of satisfactory references cover for 3 years to current
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Documentary evidence of right to work in the UK
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A satisfactory Disclosure and Barring Service (DBS)
The client requests no contact from agencies or media sales.
At The National Lottery Community Fund we are committed to making a bigger difference. Our 2030 strategy ‘It starts with community’ puts impact at the heart of what we do. Our Evidence and Impact Strategy explains how we will do this by transforming how evidence is used across the organisation; helping us better understand community needs, make better funding decisions, and demonstrate the difference National Lottery funding makes across the UK.
We are recruiting an Evidence Engagement Manager to join our Evidence Services: England and UK Portfolios Team. This is an important role in delivering our Evidence and Impact ambitions. You will act as the link between funding portfolios and the wider Evidence and Impact team, improving how evidence is used across the funding cycle and helping colleagues make confident, evidence-based decisions.
Working closely with portfolio teams to understand their priorities, challenges and decision-making needs, you will identify where evidence can add value. This could include evidence to understand community needs and support assessment of applications, to shaping major funding programmes, supporting monitoring and evaluation practices and supporting decisions at leadership and committee level.
You will translate user needs into clear evidence requirements, commissioning or coordinating the development of products within Evidence Services, across the Evidence and Impact team or externally. Products can include:
- Data analysis and insight reporting
- Interactive dashboards
- Literature reviews and evidence syntheses
- Theories of Change
- Systems mapping
You will help build evidence capability across the Fund, helping colleagues access and use evidence more independently through self-service tools, guidance, support and development. You will lead roll out of products, ensuring they meet user needs, are adopted effectively and continue to improve through feedback and review.
This role requires a strong understanding of how evidence can be applied in real-world decision making, alongside excellent stakeholder engagement and project management skills, supported by a breadth of evidence and analysis knowledge.
This role includes line management of an Evidence Engagement officer, as well as matrix and task management of other staff from across Evidence and Impact.
We're looking for someone passionate about the pragmatic use of evidence to improve decisions and maximise impact. Above all, you'll be motivated by helping The National Lottery Community Fund make the greatest possible difference to communities across the UK.
Interview details:
- Date: Week Commencing 12th October 2026
- Format: Online
- Location: UK Wide
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown. There will be some travel required within the UK.
We will be hosting a briefing session on: Tuesday 8th September 2026 at 11:00 am. To register or ask any questions please email us.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential criteria
- A professional qualification, bachelor's degree or equivalent level of experience in a relevant discipline such as social research, public policy or economics
- Experience of applying evidence into decision making across a strategy, policy or funding life cycle, working with non-analysts.
- Knowledge of a breadth of evidence and analysis approaches, including collection and use of quantitative and qualitative data, evidence review and synthesis across sources, Theory of Change, monitoring and evaluation.
- Experience of working with multiple stakeholders often with competing priorities and across different disciplines and professional roles, to gain agreement.
- Experience of project management and delivery across the evidence product lifecycle from understanding user needs and specifying products, through managing development and delivery against requirements to rollout, feedback and review.
- Strong written and verbal communication skills, ability to effectively communicate with different audiences, including compelling communication of insight, sharing complex information in an engaging way.
Desirable criteria
- Knowledge of the voluntary and community sector and the funding landscape, and a passion for working in this area.
- Strong facilitation skills and the ability to drive user engagement in use of evidence and development of evidence products.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Head of Public Fundraising & Engagement (9-Month Maternity Cover)
Location:
Remote with some travelling needs to Leatherhead and Redhill, Surrey and other areas related to Fundraising Team activities
Salary:
£55,000 per annum plus SeeAbility benefits
Hours:
Full time, 37.5 hours per week
Contract:
Fixed Term, 9 Month (Maternity Cover)
Join us in transforming lives
SeeAbility is a specialist charity supporting people with learning disabilities, autism and sight loss to live ambitious, fulfilling lives. We are seeking an experienced and dynamic Head of Public Fundraising & Engagement to join us on a 9-month maternity cover contract.
This is a fantastic opportunity for an accomplished fundraising leader to step into a well-established role, providing strategic leadership to our public fundraising and engagement programme during an important period for the organisation.
About the Role
Reporting to the Director of Development, you will lead our public fundraising and supporter engagement activity, driving income growth across individual giving, community fundraising, events, challenges and supporter stewardship.
You will manage and motivate a talented team, ensuring delivery against ambitious income targets while continuing to build strong relationships with supporters, volunteers and stakeholders.
Key responsibilities include:
- Leading the delivery of SeeAbility's public fundraising and engagement strategy.
- Driving income growth and supporter retention across multiple fundraising streams.
- Developing innovative campaigns and supporter journeys.
- Leading, coaching and developing a high-performing team.
- Monitoring performance, budgets and fundraising KPIs.
- Working collaboratively across the organisation to maximise supporter engagement and impact.
- Ensuring fundraising activities remain compliant and aligned with best practice.
About You
We are looking for a confident and inspiring fundraising professional who can quickly build relationships, provide strong leadership and maintain momentum across a busy fundraising portfolio.
You will have:
- Significant experience in public fundraising, supporter engagement or individual giving.
- A proven track record of achieving income growth and fundraising targets.
- Experience managing and developing teams.
- Strong strategic and operational planning skills.
- Excellent communication and stakeholder management abilities.
- A collaborative, proactive and solutions-focused approach.
Why Join SeeAbility?
At SeeAbility, you'll be joining a passionate and supportive team committed to making a real difference to people's lives. This is an opportunity to play a key leadership role, contribute immediately and help shape the future of our fundraising and engagement activities.
We offer:
- Flexible and hybrid working
- A supportive and inclusive culture
- Competitive salary and benefits package
- The opportunity to make a meaningful impact from day one
Apply Today
If you are an experienced fundraising leader looking for an exciting interim opportunity where you can make an immediate difference, we'd love to hear from you. Please see the Job Profile for extensive details about the role.
Join SeeAbility and help us create a world where people with learning disabilities, autism and sight loss can achieve extraordinary things.
Safer Recruitment
SeeAbility is committed to safeguarding and promoting the welfare of the people we support. All colleagues are expected to uphold this commitment.
Successful applicants will be subject to safer recruitment checks, including:
- Disclosure and Barring Service (DBS) check (where appropriate)
- Identity, current address and right-to-work verification
- Health declaration to ensure that you are medically suitable for the role you have been offered
- Employment references relating to work with children or vulnerable adults
All checks are completed at SeeAbility’s expense before a start date is confirmed.
Diversity & Inclusion
We are proud to be a Disability Confident Employer and are committed to creating a diverse and inclusive workplace.
- We welcome applications from people of all backgrounds, identities and experiences, including those with disabilities or who are neurodivergent.
- Reasonable adjustments are available throughout the recruitment process.
- In exceptional circumstances, a genuine occupational requirement may apply under the Equality Act 2010 (Schedule 9, Part 1)
For this role, gender is considered a genuine occupational requirement in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
The client requests no contact from agencies or media sales.
Salary: £34,000 FTE (£20,400 actual salary)
Contract: Permanent, part-time, 0.6 FTE
Hours: 21 hours per week with flexibility as to how these are worked subject to business need and prior agreement
Location: Hybrid, with regular attendance at our central London office (40%)
Reporting to: Head of Policy and Advocacy
Help shape public understanding of data and evidence
We are looking for an experienced and proactive Press and Communications Officer to help raise the profile of the RSS, secure media coverage for our work, and ensure our expertise reaches policymakers, journalists and the wider public.
This is an exciting opportunity for a communications professional who enjoys translating complex topics into compelling stories and wants to contribute to evidence-informed public debate.
About the role
As Press and Communications Officer, you will lead and coordinate media and communications activity across the Society's policy, advocacy and public engagement work. You will build relationships with journalists, identify opportunities to showcase RSS expertise, support media-facing spokespeople, and deliver communications campaigns that enhance our influence and reputation.
You'll work across a wide range of issues, helping to explain the role of data, statistics and evidence in public life while ensuring the RSS is recognised as a trusted and authoritative voice.
Key responsibilities include:
- Developing and delivering communications campaigns and media plans.
- Generating positive media coverage and building strong relationships with journalists.
- Drafting press releases, statements, briefings and opinion pieces.
- Managing media enquiries and supporting RSS spokespeople.
- Creating and scheduling social media content.
- Identifying opportunities to contribute RSS expertise to current public debates.
- Monitoring and evaluating media coverage and communications impact.
- Supporting the development of a diverse network of expert ambassadors and spokespeople.
About you
We're looking for someone who combines excellent communications skills with a strong news sense and a passion for making complex information accessible.
You will have:
- At least two years' experience in communications, press, public affairs or media relations.
- A strong track record of securing media coverage and building media relationships.
- Experience creating high-quality communications content, including press releases and social media content.
- Experience planning and delivering communications campaigns.
- Excellent writing and editing skills.
- Strong organisational and project management abilities.
- Confidence working with senior stakeholders and subject matter experts.
- The ability to explain complex issues clearly to non-specialist audiences.
Experience in a membership organisation, charity, professional body, learned society, or policy-focused organisation would be advantageous, as would an interest in research, evidence, data or public policy.
Why join us?
At the RSS, you'll be part of a friendly and collaborative team committed to improving the use of data and evidence across society. We offer:
- Generous pension scheme with employer contributions of up to 10%.
- 25 days annual leave plus bank holidays and Christmas closure (pro rata).
- Hybrid and flexible working arrangements.
- Training and development opportunities.
- Cycle-to-work scheme.
- Season ticket loan.
- Employee Assistance Programme.
Apply now
If you're an enthusiastic communications professional looking to make a meaningful impact through evidence, data and public engagement, we'd love to hear from you.
Join us in helping ensure that statistics and evidence are at the heart of understanding and decision-making.
1) Send us your CV
2) Send us a supporting statement that tells us:
- Why are you interested in the role and why you want to work for the RSS (200 words)
- What are the three key ways in which you meet the person specification. Please provide evidence from your experience to support your answer. (500 words)
3) Read our position paper, AI is Statistics. What do you think is the strongest media angle? Which outlets and journalists would you prioritise? Describe how you would seek coverage. (300 words)
Founded in 1834, the RSS is one of the world’s most respected organisations championing the power of data to inform understanding.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Arthritis Action is the UK charity giving hands-on, practical help to improve the quality of life of people affected by arthritis. We offer an integrated self-management approach, which looks at both the physical and mental health impact of living with arthritis. We support people living with musculoskeletal conditions through healthy eating advice, mental health resources, pain management techniques, Online Groups, employment support, and exercise advice and resources.
We are looking for an experienced Volunteering Manager, based in the Midlands, to lead the development of an exciting new volunteering programme, helping us build a diverse, inclusive and engaged volunteer community that brings our strategy to life.
The Role
Home-Based in the Midlands with monthly travel to the London office (EC1V)
The Volunteering Manager will lead the development, delivery and continuous improvement of volunteering within Arthritis Action. This is a new role responsible for ensuring that more people affected by arthritis across the country receive high-quality, evidence-based support and have meaningful opportunities to connect, participate and influence our work.
The postholder will oversee our volunteering activity, in turn enabling volunteers to extend our reach, strengthen communities and increase our impact across the region. The postholder will work closely with the Head of Services and Engagement to develop the relevant polices and strategies whilst also thinking about recruitment, onboarding, training and retention.
Key Responsibilities
Volunteering Development
• Develop a strong understanding of the volunteer journey, using insight, feedback and data to identify opportunities to improve engagement, satisfaction, retention and outcomes.
• Develop approaches to ensure volunteers can increase engagement amongst diverse and underserved communities.
• Implement effective monitoring and evaluation processes to demonstrate impact.
• Work with colleagues to identify opportunities to link volunteering and donor journeys.
• Establish effective onboarding, recruitment, training and retention processes.
• Update existing volunteering policies and strategy documents to bring them in line with practice for 2026 and beyond.
• Work alongside the CEO to support and develop our new Clinical Advisory Panel.
Engagement Building
• Develop and implement an engagement approach that strengthens relationships with existing and potential volunteers.
• Create meaningful opportunities for people with lived experience to volunteer with Arthritis Action.
• Work collaboratively with Communications and Fundraising colleagues to maximise awareness and impact.
• Build relationships with community partners and relevant external organisations to build the volunteering network.
Volunteering Strategy and Development
• Develop Arthritis Action’s volunteer strategy with support from the Head of Services and Engagement, creating a sustainable model that supports organisational priorities.
• With support from the Head of Services and Engagement, establish appropriate volunteer policies, processes, safeguarding arrangements and systems.
• Work alongside staff to create volunteer led services.
Line Management
• Act as the first point of contact for volunteers.
• Responsibility for volunteers supporting the charity.
Data, Insight and Impact
• Use data, feedback and evaluation to understand the effectiveness and impact of our volunteering programme, identify opportunities for improvement, and enhance the experience and contribution of our volunteers.
• Report meaningful KPIs for volunteering and engagement, using the CRM.
Person Specification
Essential
Experience
- Experience of developing and establishing volunteering and volunteer led services within a charity, healthcare or related environment.
- Experience of developing and improving volunteering based on evidence, insight and user needs.
- Experience of engaging diverse communities, members, service users or people with lived experiences through volunteer led services and volunteering.
- Experience of developing partnerships and collaborative approaches.
Skills and Knowledge
- Excellent oral and written communication skills including the ability to write in Plain English.
- Excellent communication and relationship-building skills.
- Strong understanding of inclusion, accessibility and reducing health inequalities.
- Ability to use insight, data and evaluation to improve impact.
Attributes
- An understanding of, and commitment to, Arthritis Action’s vision, mission, equal opportunities and diversity.
- A self-starter able to work on own initiative where required.
- Values-driven, collaborative and inclusive professional.
- Empathetic and committed to ensuring people’s voices shape services.
- Able and willing to travel within the Midlands.
Desirable
- Experience of supporting people with long-term conditions.
- Experience using CRM systems and digital platforms to improve engagement.
How to apply
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself.Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 11:59pm on Thursday 17th September 2026 at the latest.
First-round interviews will take place by Zoom on Tuesday 22nd September 2026. Second-round interviews will take place in the London office on Monday 28th September 2026.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion or belief
Please apply with a CV and Covering Letter. Applications without a Covering Letter will not be accepted.
Arthritis Action is a UK charity helping people with arthritis to live fuller lives with less pain.



The client requests no contact from agencies or media sales.
You will have autonomy and will need to help guide the team, shape priorities, and will be working closely with Foundation colleagues delivery partners, funders and communities, the postholder will lead on the collection, analysis and communication of evidence to demonstrate impact, improve delivery and inform future investment decisions. This role will work closely with the Impact Manager and Sport for Development Officer.
The role will support a range of programmes including:
-
Sport and Life Skills
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Young People's Mental Health and Wellbeing
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Youth Crime Prevention
-
Community Development and Strengthening Communities
-
Other Foundation-funded programmes and initiatives
The successful candidate will play a key role in ensuring that learning and evidence are translated into action, helping Active Essex Foundation maximise its impact and continuously improve its programmes. You will be a self starter with strong motivation to drive the work.
Active Essex Foundation is a successful and growing charity dedicated to creating the conditions for young people and communities across Essex to thrive. Our work focuses on three core areas: improving young people’s mental health, reducing vulnerabilities to youth crime and exploitation, and strengthening communities through trusted relationships and positive engagement. We collaborate with a network of over 100 community organisations and local partners to design and deliver programmes that use physical activity, mentoring and community support as tools to build resilience, improve wellbeing and reduce inequalities. Everything we do is shaped by the real experiences of the people we serve, ensuring our interventions are meaningful, accessible and rooted in what communities tell us they need.
The AEF Impact Leadwill operate within a matrix management structure.Professional line management, technical supervision and quality assurance will be provided by the Impact Manager and Intelligence Manager within the Insight & Evaluation Team.
Operational direction and programme priorities will be provided by the AEF Operations & Development Manager and the 3 AEF Project Managers ensuring the role is fully embedded within Foundation activity. The post holder will require relationship building and negotiation skills to work with AEF team to scope the priorities and the work required whilst maintaining consistent research and evaluation standards across Active Essex.
On a mission to highlight the transformative power of physical activity and sport!
The client requests no contact from agencies or media sales.
We’re looking for someone inspirational, approachable, open-minded, with great communication skills and a genuine passion for supporting people experiencing mental health difficulties, their families, friends and their carers to live their best lives.
If this sounds like you, we’d love to hear from you.
As our current CEO prepares for retirement, we are looking for someone new to lead our organisation with the kindness and professionalism we’re known for.
For more than 30 years, Pembrokeshire and Carmarthen Mind has supported people across the Pembrokeshire and Carmarthen Local Authority areas and the Hywel Dda University Health Board region.
Mental health challenges affect people from all walks of life, and the need for accessible, person-centred support continues to grow. Conditions such as anxiety, depression, and other long-term mental health difficulties remain some of the most common health issues faced by individuals, families, and communities.
Compassionate, local mental health support can make a meaningful difference, we help people build resilience, maintain independence, and find hope during difficult times.
Across the UK, many people experience significant impacts on their daily lives, relationships, and wellbeing because of mental health problems. The wider effects on families, carers, and support networks can also be profound, highlighting the importance of early help, ongoing support, and community-based services.
Who we’re looking for:
- We’re looking for an experienced, confident and compassionate leader who can balance people, purpose and performance.
- You will be responsible for implementing the organisation’s strategy, as set by the Board of Trustees, leading staff and volunteers, overseeing services and finances, and ensuring strong governance and compliance.
- You’ll need strong knowledge and understanding of NHS and Local Authority structures, as well as health and social care legislation in Wales.
- You will maintain our welcoming, inclusive culture while planning for the future by identifying opportunities, building new partnerships and income streams, managing risk, and ensuring the charity’s financial sustainability.
- You will be a great listener, ensuring that our community feels heard. You will amplify their voices locally, regionally and nationally. These views will also inform the design, development and delivery of all our high-quality services
Application Resources
For Job Role specifics and more about us please see our CEO Recruitment Pack
Application Instructions
Ready to lead?
If you are interested in becoming Pembrokeshire and Carmarthen Mind’s next permanent Chief Executive Officer, please complete our application form and attach your CV. The application form can be found on our website.
For Full Application Instructions and more about us please see our CEO Recruitment Pack
Closing date for this role will be at 12:00 midday on 30/09/26
Interviews for this role will be held on week commencing 19/10/26
The client requests no contact from agencies or media sales.

