Finance and governance manager jobs
Job title: Head of Finance & Business Services
Reports to: Director of Operations
Salary: In the region of £39,000. Flexible based on experience and qualifications
Location: Hybrid
Hours: Full time – 37.5 hours over 5 days
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Headof Finance & Business Services will be a key member of the senior leadership team, responsible for ensuring the charity is financially sustainable, legally compliant and operationally efficient.
This role provides strategic oversight of finance, governance, HR, IT, facilities, risk management, and business administration, enabling the charity to deliver its mission effectively and responsibly.
Line management responsibilities, including Business Services Officer and Finance and Administration Officer.
Key responsibilities:
Strategic Leadership
- Act as a senior advisor to the CEO and Board of Trustees on financial strategy, organisational performance, risk, and governance.
- Lead on the development and implementation of long-term financial plans, budgets, and business services strategies.
- Contribute to organisational planning, change management, and culture-building across the charity.
Financial Management
- Oversee all aspects of financial management, including grants and foundations, forecasting, management accounts, statutory accounts, and cashflow.
- Ensure accurate financial reporting in compliance within the Charity SORP, and relevant regulatory frameworks.
- Lead on financial risk management, reserve’s policy, investment planning, and financial controls.
- Oversee payroll, pension administration, procurement, and contract management.
- Support fundraising colleagues with financial modelling, grant budgets, and reporting to funders.
Business Services Oversight
- Lead and develop the business services function, which include IT, facilities, data protection and health & safety.
- Oversee HR policies, employee relations, recruitment processes, and wellbeing initiatives with the support of our HR consultants.
- Ensure reliable IT systems, digital security, and effective use of Microsoft 365 and organisational software with the support of our IT consultants ITCS.
- Manage the Business Services Officer who oversees office facilities, leases, equipment, and supplier relationships.
- Hold line management responsibilities for our Business Services Officer and Finance and Administration Officer.
Leadership and People Management
- Provide inspirational leadership to finance and business services staff.
- Support a culture of accountability, continuous improvement, compassion, and teamwork.
- Champion organisational values, equity, diversity, and inclusion in all areas of operations
General:
- To be responsible for organising own work agenda, time management and administration.
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate.
- To attend weekend and evening community events in support of the charity as necessary.
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role.
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Person specification:
Essential
- Fully or part qualified in accountancy or qualified by experience (QBE).
- Proven financial leadership experience within the third sector or a, challenging values-driven organisation.
- Strong understanding of charity finance, including SORP, restricted/unrestricted, designated funds, grant applications and reporting.
- Experience of managing governance, risk, compliance, and business administrative functions.
- Excellent communication, interpersonal, and relationship building skills.
- Ability to work collaboratively whilst providing strong challenge and professional insight.
- Demonstrable commitment to the mission and values of 2wish.
- Assist with compliance of the Equality Act, Employment Rights Act / Bill & General Data Protection Regulations.
Desirable
- Experience supporting or working alongside a Board of Trustees.
- Experience leading digital transformation or implementing new systems.
- Understanding bereavement-support environments
What we do for you:
Contract type: Permanent
Hours: Normal office hours are 9am – 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Additional benefits for our employees:
- An ‘Employee Assistance Programme, ‘ including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video,.
Closing date: Friday 3rd April 2026
Thank you very much for your interest in the role. Please note, if you do not hear from us within ten working days of the closing date, you have been unsuccessful on this occasion.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: West Berkshire
- Annual Salary: £47,710.05 (inflationary uplift effective 1st April 2026)
- Hours per week: Full time (37.5 hours)
- Required: Full UK driving licence and access to a car/vehicle. Level 5 in Health and Social Care
Help lead the kind of support that helps people live life their way
At Affinity Trust, we support people with Learning Disabilities, Autism and related support needs to live the kind of lives most of us take for granted - ordinary, full, and led by choice. As an Operations Manager, you will be leading a team that is all about making that happen across our supported living services in West Berkshire.
How will I be effective?
You will show others what good support looks like, helping managers and teams grow their confidence and skills to do their best.
You will build relationships with families and stakeholders so that the people we support can achieve great outcomes in life.
You will encourage teams to be creative, courageous, and practical in helping people live life their way.
What will I do as an Operations Manager?
- You will ensure people are in receipt of amazing, safe, and consistent support which is always shaped around them.
- You will lead with heart, setting a clear example and creating a place where everyone feels respected and valued.
- You will bring people together to work in the same direction, making sure the people we support are truly at the centre of everything.
- You will help people have real choice and say in their lives.
- You will maintain and manage an effective budget.
- You will be responsible for enhancing and maintaining quality and compliance across all the locations under your management.
- You will be the Registered Manager for your locations and be part of the on-call rota . This post reports into the Divisional Director.
What do I need?
- You will have previous experience managing teams (managers) in supported living, ideally supporting adults with Learning Disabilities and Autism.
- You will have a clear understanding of the expectations set by our regulators, the CQC.
- You will need previous experience in managing and maintaining a budget.
- You will need a proven history in driving and maintaining KPIs, compliance, and quality.
- You are confident using tools like Word, Excel, and other everyday IT systems.
- You will need to work flexibly, as required and be prepared to frequently travel across the area.
This role is classed as a Hybrid role and so travel expenses will be calculated deducting your usual commute to the registered location, in this case our Newbury Office. For this role you are required live within 1 hour travel distance of the boundary of West Berkshire and the locations you will be registered to support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: Bath & Keynsham (BA2 & BS31)
- Salary: £37,151.00
- Hours per week: Full time (37.5 hours) & participation in an on-call rota
- Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5
Requirements
- Leadership & Management Qualification: You hold, are working towards, or are prepared to complete a recognised Leadership and Management qualification.
- Experience: You have experience managing teams and have experience working with adults with learning disabilities and autism.
- Communication: You are adept at using a variety of communication aids and developing robust support plans.
- Compliance: Experience working with several compliance IT platforms is desirable.
- Driving: You must be a driver with access to your own vehicle
Are you an experienced manager ready to make a real difference? We are seeking a skilled and confident leader to join our two supported living locations in Keynsham and Bath, supporting adults with learning disabilities to live their lives their way. Our services are CQC regulated and focused on person-centred approaches.
About the Role
As Supported Living Manager, you will play a crucial role in ensuring we continue our goal of making a difference every day. You will work closely with an Operations Manager, external practitioners, and the local authority to meet compliance requirements and deliver consistent, high-quality support.
You will be responsible for:
- Inspiring and leading your teams to deliver consistent, person-centred support and supporting staff to gain confidence in their roles.
- Ensuring robust support plans are in place and using a variety of communication aids to support adults who may not communicate using words.
- Supporting staff training and development by ensuring all staff are supported to complete and embed training effectively.
- Maintaining compliance by ensuring rotas are compliant, routines and structures are maintained to promote independence, and by managing compliance with CQC and other regulatory requirements.
- Working flexibly, including participation in the out-of-hours on-call rota, which may involve travelling to locations within your division.
Why Join Us?
What we do matters. The adults we support have so much potential and, with the right support, can achieve great things. We are looking for a manager who can inspire, lead, achieve, and make a real difference to the people we support and their teams. If you are passionate about person-centered care and ready to take the next step in your management career, we would love to hear from you!
What Benefits Will I Have?
We offer a range of benefits that you can mix and match to suit your needs, including:
- Stream: Access your pay as you earn it, plus coaching, vouchers, discounts, cashback, and more.
- Blue Light Card: We reimburse your membership for discounts in shops and restaurants.
- Simply Health: Fully funded health cash plans with 24-hour GP access, money back on prescriptions, dental, opticians, and more.
- Buy and Sell Annual Leave: Transfer windows open twice a year.
- Pension and Life Assurance: Enrolment in our Scottish Widows pension and Life Assurance schemes.
Ready to Lead and Inspire?
If you’re looking for a role where you can truly make an impact, inspire your team, and help individuals realise their potential, we’d love to hear from you. Join us and become a driving force in empowering people to live fulfilling, independent lives on their own terms.
Apply today and start making a difference!
If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.
Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we
Unlocking Potential is the charity that supports schools and communities to ensure no child or family struggles alone with their social, emotional and mental health needs. We provide flexible, over-time, multi-disciplinary therapeutic support that meets children and families where they are, and enables them to feel safe, understood and the best version of themselves.
The scale of the social and mental health challenges affecting children and families in the UK is greater than ever before and our services for schools, and with families, is an impactful response to unprecedented demand and unmet need for therapeutic support.
Vision
Everyone feels supported, equipped and able to achieve their potential.
Mission
Our mission is to provide tailored therapeutic support to more children, while training the practitioners of the future to build holistic, resilient social systems that equip children and their families with the confidence, tools, and skills to thrive at school and within their communities.
Values
Individual
Everything we do is about the individual and what is right for them – no two children, families or schools are the same.
Innovative
We look for new solutions, evolving our thinking and approach – ensuring the use of bold, co-designed practice.
Collaborative
We choose to work with others to find the best solutions – we are stronger together.
Overview
This is an exciting time to be joining the charity! Our new strategy focuses on growth and long-term sustainability, with ambitious plans to extend our reach and impact nationally and to expand and diversify our services. Our long-term ambition for the future is a transformed landscape of multi-disciplinary therapeutic support in schools, with UP acknowledged and recognised as a thought-leader, innovator, preferred collaborator and convener.
Working closely with the Finance & Resources Director, this newly created role will be a key member of UP’s Finance team, supporting the charity to successfully deliver the charity’s strategic plan. You will provide accurate financial information, robust accounting controls and support for budgeting and programme costing, helping the charity operate efficiently and sustainably.
This role is ideal for someone with experience in charity or not-for-profit finance, confident in accounting software (Xero) and with strong Excel skills. You will be highly organised, detail-focused, and able to communicate financial information clearly to non-financial colleagues.
The client requests no contact from agencies or media sales.
Contract: Fixed Term 6-month contract – initially freelance (with possibility to progress to employed role – subject to funding)
Hours: minimum 3 days/22.5 hours per week
Location: On site in High Wycombe and remote, strong preference for someone who is local.
Grow Together Bucks are seeking a highly motivated Business Manager, with a passion for and experience of community growing, to run and develop our operation and projects – to share the joy and magic of growing food with children, families and the community in High Wycombe and South Bucks.
Since 2020 our small team has established a successful community allotment, valuable projects/strands of work with local schools and organisations, a wonderful team of volunteers and good relationships with key funders and stakeholders.
We are looking for someone to join us on a freelance basis initially, on a 6-month, minimum 3 day a week (subject to funding) fixed term contract, in an operational role and at Director level to manage the business, deliver and develop our projects and to secure the future direction of community growing in High Wycombe. The role will be home-based/onsite. A local candidate, with knowledge of the communities in Wycombe, who can attend our community allotment sessions and projects on a regular basis, would be highly desirable.
As an experienced Business, Programme, Operations or Project Manager, you will be responsible for the operational management of Grow Together Bucks as a not-for-profit CIC. Joining the board as a Director, you will oversee and plan our programmes of community and schools growing work, coordinating partnerships with key stakeholders and approaching funders and generating income to help continue our projects and core work. You will be responsible for managing and monitoring budgets, outputs, reporting on and publicising our key strands of work.
For futher information please see the job pack attached.
We're eager to meet people that believe in our mission to inspire and engage communities to grow food using sustainable, nature friendly methods. We would love to hear from you if you feel you could contribute to and lead our team. Even if you don't feel that you meet every single requirement, we still encourage you to apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
At the Motability Foundation, we fund, support, research and innovate so that all disabled people can make the journeys they choose.
We’re building a Transport Solutions Team that works flexibly across all the tools in our delivery kit – from grants and innovation pilots to research, partnerships, and commercial interventions. Our growing portfolio includes flagship projects tackling challenges such as inclusive EV charging infrastructure, complex community transport needs, and large-scale research like the National Centre for Accessible Transport.
We are now recruiting a Transport Solutions Manager to lead the design and delivery of high-impact work focused primarily on accessibility considerations around emerging Autonomous Vehicle (AV) technology, alongside other initiatives related to our Private Transport Theme. This is a pivotal role that combines technical understanding, programme delivery, and stakeholder leadership, and is designed to work flexibly across our matrix structure.
While your core focus will be on accessibility of emerging Autonomous Vehicle (AV) technology, you also may be expected to lead and/or contribute to other transport projects across the transport themes.
This is an opportunity to join a collaborative, purpose-led team driving change in the transport system for disabled people, and to work on some of the most complex and impactful projects in the sector.
What you’ll be doing
-
Lead the Foundation’s work to understand the impact of AVs on transport equity for disabled people, working closely with Programme Directors and partners across government, industry and the charity sector.
-
Scope, commission and manage projects related to AVs – such as pilots, commercial partnerships, research studies or funding opportunities – ensuring alignment to strategic priorities.
-
Bring technical, regulatory, and market understanding of AVs to shape the Foundation’s approach in this space.
-
Manage end-to-end delivery of specific initiatives, including planning, budgeting, due diligence, contracting, risk management, and governance reporting.
-
Use insight, evidence and stakeholder engagement to shape new programmes of work and ensure delivery reflects the needs of disabled people.
-
Work flexibly across our matrix team, contributing to projects or funding rounds outside your own portfolio as needed, and supporting colleagues with specialist input or delivery resource.
-
Build and maintain relationships with key external stakeholders.
-
Collaborate across the Foundation, including with the Insight & Evaluation, Finance and Communications teams, to ensure high-quality delivery, learning and visibility of our work.
-
Bring and apply knowledge in key areas as accessible transport, disability, inclusive innovation, grant making or systems change.
-
Support the development and continuous improvement of our delivery models, funding mechanisms and ways of working.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Business Manager
We have an exciting opportunity for a Business Manager to join the Team, in this key leadership role at the heart of the organisation.
Due to the nature of the role this post is only open to women: The Equality Act 2010, Schedule 9, Part 1 applies.
Position: Business Manager
Salary: £36,000 per annum pro rata
Location: Sheffield/hybrid
Hours: 30–37.5 hours per week (to be agreed)
Closing Date: Monday 23rd March at 5pm
About the Role
The team care deeply about providing good, safe, specialist services to the community and to clients by providing inclusive, equitable support to all survivors of sexual violence in Sheffield.
You’ll work closely with the Chief Executive Officer (CEO) to keep things running day to day and to strengthen the infrastructure that make this life-changing work possible. You’ll lead across areas like finance, HR, governance, quality, facilities/IT, risk and data protection, and provide empowering and supportive line management to the Business Team and Counselling Team.
You’ll also deputise for the CEO on occasion, helping to provide steady leadership and continuity across the organisation.
About You
We’re looking for a woman who is proactive, organised and resourceful. Someone who can bring calm, clarity and momentum, identify and prioritise what needs doing, and help people do their best work in a supportive, values-led culture.
Occupational requirement: This post is only open to women (Equality Act 2010, Schedule 9, Part 1). Enhanced DBS required. Applicants must be eligible to work in the UK.
About the Organisation
The organisation provides critical support for survivors of sexual violence across Sheffield. Services include counselling, wellbeing programmes, and criminal justice support. As part of the team, you’ll join a forward-thinking, inclusive charity dedicated to empowering survivors and improving their lives.
A satisfactory enhanced DBS disclosure will be required by the post holder. This post is exempt from the Rehabilitation of Offenders Act 1974. Applicants are not entitled to withhold information and must declare all convictions, including spent convictions, cautions, reprimands and final warnings. Any information given will be completely confidential and will be considered only in relation to any application or positions to which the Order applies.
Other roles you may have experience of could include Operations Manager, Charity Manager, HR and Compliance Manager, Programme Manager, or Non-Profit Business Lead. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Cymdeithas Elusennol Ynys Môn is seeking an experienced Honorary Treasurer to provide professional financial advice and guidance to its Board of Trustees. This is a paid, advisory role (non-trustee) focused on financial oversight, risk management, and supporting informed, sustainable decision-making.
Working closely with the Board and CEO, the postholder will help ensure the charity’s finances are well-managed, transparent, and compliant with charity law and accounting standards, including SORP. The role involves approximately two days per month, with hybrid working arrangements.
This is role offers the opportunity to apply senior financial expertise to the stewardship of a charitable fund for the benefit of communities across Ynys Môn, now and for future generations.
Applicants should hold a recognised professional financial qualification or have equivalent senior-level financial experience.
The client requests no contact from agencies or media sales.
Global Legal Contracts Manager
These are exciting times for the charity, and we have an outstanding opportunity for a commercially minded and detail-oriented individual with strong influencing and organisational skills to join the Governance and Compliance Team
This is a 12-month fixed term role starting as soon as possible.
Position: Global Legal Contracts Manager
Location: Devon/Hybrid
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £68,273
Contract: 12-month fixed term
Closing Date: Tuesday 31st March
About the Role
As Global Legal Contracts Manager, you will lead the strategic control and optimisation of global legal services across sanctuary, driving improved financial discipline, governance, compliance and quality assurance. Within this multifunctional and rewarding role, you will partner closely with Finance, Governance and senior stakeholders across the charity to ensure legal services are aligned with organisational risk, value, and strategic objectives.
Your main duties include:
- Working with key stakeholders to drive continuous improvement in the quality, consistency, and commerciality of legal services delivered across the organisation
- Working with internal partners to support the review and redesign of the charity’s legal function.
- Acting as the central point of control for organisational legal spend
- In partnership with key stakeholders track and analyse global legal casework in relation to legal risk and compliance.
- Working with Director Global Assurance and functional leads to support, develop and implement governance frameworks to improve oversight, approval processes and reporting of legal costs.
- Managing relationships with external legal providers
- Leading, developing and performance managing the team, setting clear objectives aligned to the Charity’s strategic aims, ensuring accountability, capability building, and a clear understanding of the team’s contribution to organisational success.
About You
You will be a qualified solicitor or legal executive in England & Wales, with substantial post qualification experience in commercial/contract law, either in-house or with a reputable law firm.
You will have:
- Experience in an in-house legal, contracts, or legal operations role within a global operation.
- A strong understanding of legal spend management, governance, and financial controls within a multi-jurisdictional international organisation.
- Experience of working with external legal panels and managing professional service providers.
- Proven ability to analyse cost data and develop practical, value-driven solutions.
- Strong stakeholder management skills with experience influencing senior leaders and cross-functional teams.
- Extensive experience of supporting and advising at Board and Executive level on corporate and legal affairs, both in the UK and internationally.
Benefits include:
- Competitive pension.
- Life assurance (4 x annual salary).
- BUPA private health cover.
- Sickness Income Protection (50% of salary)
- 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan.
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Legal, Legal Contracts, Global Legal Contract, Global Legal, Solicitor, Lawyer, Legal Executive, Commercial Lawyer, In-House Lawyer, In House Lawyer, Legal Manager, Legal Contracts Manager, Global Legal Contracts Manager, Global Legal Manager, Lead Solicitor, Lead Lawyer, In House Legal Counsel. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Location: Onsite in Marylebone
Contract: Fixed-term contract until 2027
Hours: Full-time
Salary: £61,388 per annum
Prospectus is delighted to be supporting our client in their search for a Senior Facilities Manager. The organisation is a renowned, music specialist higher education institution based in Central London, searching for an experienced and proactive professional to lead estate management operations and ensure the smooth running of facilities on a day-to-day basis.
Responsibilities
- Lead delivery of the Estates strategy, overseeing all operational facilities management and ensuring excellent customer service.
- Manage operational teams, service providers, and contractors across soft services, hard services, M&E, fire, telephony, and security.
- Oversee security operations (access, keys, CCTV, security staff) and act as the out-of-hours emergency contact.
- Maintain responsibility for key licences, the asset register, and Health & Safety compliance.
- Monitor external contracts, procurement, budgets, and supplier performance to ensure value for money and best practice.
- Manage contract documentation, operational processes, and Estates-related project work.
- Drive continuous improvement and carry out additional duties as required by the Director of Finance.
Requirements
- Recent experience in a similar role, ideally within the higher education or not-for-profit sector.
- Excellent operations, project, and estate management knowledge, including ability to oversee multiple sights and engaging suppliers/contractors.
- Ability to make quick decisions with significant impact., and take ownership of decisions to successful resolution.
- Proactive nature and strong attention to detail.
- Confident managing teams and supporting professional development.
- High quality communication and interpersonal skills.
Applications will be reviewed on a rolling basis so please apply ASAP and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
ABOUT THE ROLE
We are looking for a part time governance and compliance officer to oversee our governance and risk framework as a non-profit regulated by the Charities Commission (England and Wales) and OSCR (Scotland).
You will identify, develop, maintain and implement policies and procedures to ensure compliance and risk mitigation with the various regulations that we must adhere to such as Charities Commission, OSCR, Fundraising Regulator, Companies House, UK Data Protection and Safeguarding.
As governance and compliance officer, you will deliver high quality, professional and compliant governance across the charity, nationally and in supporting our network of support groups (see About IA) ensuring we comply with statutory regulations, that protect our members and the charity itself while applying best practice principles.
KEY RESPONSIBILITIES
- Developing and documenting a detailed understanding of charity practices, paying specific attention to areas where IA is bound by statutory regulations
- Developing robust policies and procedures that ensure charity compliance and best practice
- Remaining up to date with current regulations that IA is bound by and ensuring any changes are implemented within any imposed deadlines
- Regularly review and maintain policies and procedures auditing your findings to ensure exemplary record keeping following up with implementing changes
- Implementing policies and procedures amongst staff, volunteers and the Board of Trustees with robust record keeping introducing governance cycles to keep everyone updated with current policy and communicating changes where necessary
- Identifying risks, recommending mitigating actions and reporting your findings to the management team and Board of Trustees
- Reviewing and updating IA’s risk register
- Recommending and monitoring recommended training among staff and volunteers especially where IA is bound by statutory regulations
- Liaise with third-party suppliers to IA who are responsible for providing services to the charity that support our governance and risk framework
- Supporting Trustee recruitment, induction, training, and evaluation processes
PERSON SPECIFICATION
ESSENTIAL EXPERIENCE
- Demonstrable experience of at least 12m in governance and risk management within a not for profit environment with working knowledge of UK charity regulations. Exceptional candidates from a commercial background would be considered
- A thorough working knowledge of risk management
- Development, implementation, monitoring and maintenance of governance and risk frameworks
- Documenting, reviewing and mitigating risk
- Demonstrable experience of regular reporting to management
- Strong working knowledge of UK data protection regulation
- Working knowledge of safeguarding requirements
- Exceptional record keeping skills to satisfy audit requirements
- Management of third-party relationships including suppliers to IA and volunteers who are carrying out their volunteering role in line with IA’s policies and procedures
- Team player
DESIRABLE EXPERIENCE
- Experience across the not-for-profit sector
- Working with volunteers
- Basic understanding of AI and the benefits of using it within the not-for-profit sector
- Experience supporting Boards or Trustees
- Regulations governing charity fundraising
SKILLS AND QUALITIES
- Highly organised
- Excellent communication and interpersonal skills
- Flexible, adaptable in approach, creative thinker to manage the balance between governance and continuing to provide a personal approach to vulnerable adults
- Commitment to equity, diversity and inclusion.
- Proactive and solution-focused
APPLICATION SUBMISSION
To apply, please submit:
1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.
Second round interviews are expected to be via video conference. Successful candidates will, in advance of the second round, be given a short brief and asked to present at interview their understanding of a governance issue facing charities. Please allow up to 1 hour for this stage.
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.
While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.
Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process
Apply as above. Additionally, please refer to the recruitment timetable in the attached job specification
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Type: Permanent, Full-time, 35 hours per week
Location: London, United Kingdom (Hybrid)
About MAP
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.
We are now responding to the largest emergency in our history. Over the last two years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and work to secure their rights to health and dignity.
About the role
This is an exciting opportunity for somebody passionate about MAP’s work with a keen eye for detail, looking to enhance their data processing skills, to play a key role in maintaining MAP’s Dynamics 365 CRM system through a period of significant development. With Dynamics 365 introduced in 2024, the Supporter Database Officer will support the Charity with vital data imports. The postholder will work with a wide variety of data types with varied requirements including, but not limited to individuals, corporates, trusts, foundations, volunteers, campaigners, institutional donors, community groups, and challenge event participants. To enable this, they will work closely with the Supporter Care Team, Finance Team, wider Fundraising team and other internal stakeholders at MAP.
The management of financial data will feature prominently in the day-to-day responsibilities of the potholder. Collaborating with MAP’s Finance team, third party payment providers and external suppliers, the postholder will support the secure and efficient processing of payments data. The postholder is responsible for supporting complex data imports, applying accurate coding, and supporting financial reconciliation to monthly deadlines.
The Supporter Database Officer will work closely alongside the Senior Supporter Database Officer and Supporter Database Manager. In addition, they will support the work of the Performance & Insights team within the Fundraising team and the technical CRM lead in the Technology team.
Key Responsibilities
The Supporter Database Officer is responsible for supporting the effective operation of MAP’s Dynamics 365 CRM system, with a particular focus on data imports, income processing and data quality. The role involves carrying out regular and complex data imports from payment providers, response handling agencies and internal teams, ensuring secure data handling and adherence to established processes. The postholder supports ongoing improvements to import procedures and contributes to maintaining clear documentation.
A significant part of the role involves supporting accurate and timely income processing. Working closely with the Finance team, the postholder applies correct coding to income, assists with daily and monthly reconciliation processes, investigates discrepancies across systems and helps maintain appropriate audit trails and financial controls.
The role also supports CRM development and system enhancements by working with colleagues across Fundraising to understand requirements and assisting with testing new functionality or third-party integrations. The postholder ensures compliance with MAP’s data protection policies, maintains accurate consent and suppression records, and escalates any data quality or compliance concerns as needed.
In addition, the Supporter Database Officer responds to data queries from internal stakeholders, supports reporting and data selection requests, contributes to user documentation and training, and deputises for the Senior Supporter Database Officer when required.
About You
You will have experience working with CRM systems or large datasets and an understanding of data import processes. You will possess strong Excel skills and be willing to develop your technical knowledge further, including SQL. Experience supporting income processing and financial reconciliation is desirable, alongside an understanding of CRM system design principles.
You will demonstrate excellent attention to detail, strong analytical and problem-solving skills, and the ability to investigate and resolve data discrepancies. You will be organised, adaptable and able to meet deadlines in a fast-paced environment, with strong communication and teamwork skills.
An awareness of GDPR, fundraising regulations and financial controls is essential. Experience within a charity CRM environment, supporting fundraising communications or working with supporter data, as well as familiarity with SQL or data visualisation tools such as Power BI, would be advantageous.
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams.
How to Apply
Please submit your CV on our career site before the deadline of 12:00 noon GMT on Wednesday 18/03/2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
We are looking for an experienced events expert who can plan, deliver and evaluate a diverse portfolio of impactful, high-profile events designed to inspire, engage and mobilise current MSF supporters and recruit new ones.
The Events Manager will lead the strategic planning, delivery and evaluation of diverse portfolio of impactful, high-profile events designed to inspire, engage and mobilise current supporters and recruit new ones.
The post-holder will ensure that events align with MSF UK’s mission and values, while maximising engagement, awareness and return on investment.
They will play a pivotal role in fostering relationships with key stakeholders and driving MSF UK’s supporter engagement strategies forward.
They will collaborate across departments, manage budgets, and provide actionable insights to continuously improve MSF UK's public engagement efforts.
Hours: Full time, 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid, 2 days per week in office (including Wednesdays and Thursdays)
Salary: £46,784.49 per annum - £57,181.04 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Type: Permanent, Full-time, 35 hours per week
Location: London, United Kingdom (Hybrid)
About MAP
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.
We are now responding to the largest emergency in our history. Over the last two years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and work to secure their rights to health and dignity.
About the role
This is an important opportunity for somebody passionate about MAP’s work with an interest in system design, strong data skills and an eye for detail to play a key role in shaping and maintaining MAP’s Dynamics 365 CRM system. With Dynamics 365 introduced in 2024, the Senior Supporter Database Officer will play a vital role in meeting the charity’s data import needs and enhancing its infrastructure. The postholder will be involved in system design and data quality management associated with a wide variety of data types with varied requirements including, but not limited to individuals, corporates, trusts, foundations, volunteers, campaigners, institutional donors, community groups, and challenge event participants. To enable this, they will work closely with the Supporter Care Team, Finance Team, wider Fundraising team and other internal stakeholders at MAP.
The management of financial data will feature prominently in the day-to-day responsibilities of the postholder. Collaborating with MAP’s Finance team, third party payment providers and external suppliers, the postholder will deliver the secure and efficient processing of payments data. The postholder is responsible for completing complex data imports, applying accurate coding, and supporting financial reconciliation to monthly deadlines.
The Senior Supporter Database Officer will closely support the work of the Supporter Database Officer and will deputise for the Supporter Database Manager when required. In addition, they will support the work of the Performance & Insights team within the Fundraising team and the technical CRM lead in the Technology team.
Key Responsibilities
The Senior Supporter Database Officer is responsible for maintaining the integrity, accuracy and effective use of MAP’s Dynamics 365 CRM system. The role leads on complex data imports from payment providers, agencies and internal teams, ensuring robust processes, strong data quality controls and clear documentation. The postholder oversees secure data handling and conducts regular quality checks to maintain system accuracy.
A key aspect of the role is income processing and financial reconciliation. Working closely with Finance, the postholder ensures accurate coding of income, supports daily and monthly reconciliations, investigates discrepancies and maintains appropriate audit trails and financial controls.
The role also contributes to CRM development by gathering requirements from Fundraising colleagues, supporting system improvements and assisting with testing and implementation. The postholder ensures compliance with data protection regulations, maintains consent records and supports reporting and data insight needs across Fundraising.
As a senior team member, they provide guidance to the Supporter Database Officer, deliver user training and deputise for the Supporter Database Manager when required.
About You
You will have strong experience working with CRM systems, ideally Microsoft Dynamics 365, alongside advanced Excel skills and working knowledge of SQL. You will be confident managing large datasets, complex imports and income reconciliation processes.
You will demonstrate excellent attention to detail, strong analytical and problem-solving skills, and the ability to translate business needs into effective system solutions. Experience working with supporter or customer data, alongside knowledge of GDPR and financial controls, is essential.
You will be an effective communicator, comfortable working across teams and with external suppliers, and able to manage competing priorities in a fast-paced environment. Experience within a charity CRM function and familiarity with tools such as Power BI would be advantageous.
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams.
How to Apply
Please submit your CV on our career page before the deadline of 12:00 noon GMT on Wednesday 18/03/2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
There when it matters
Sue Ryder is looking for a Digital Fundraising Manager to lead the planning and delivery of innovative digital fundraising activities that grow our supporter base and maximise income.
In this new role, you will develop and optimise multichannel fundraising campaigns across digital platforms while embedding a culture of test, learn and continuous optimisation. Working extensively with colleagues in both our fundraising and digital teams, you will ensure digital channels effectively engage supporters and drive donations.
You will also play a key role in developing a data-led approach to supporter engagement, helping shape how audiences are identified, nurtured and converted into long-term supporters as you collaborate with our data and marketing teams.
Reporting to the Head of Digital, this is an exciting opportunity for an experienced digital fundraising professional to make a measurable impact across campaigns that reach and inspire supporters.
About you:
• Strong communication, relationship, negotiating and influencing skills.
• Experience working with CMS (Wagtail preferable) and a good understanding of donations platforms (iRaiser and Access preferable).
• Knowledge of budgets and experience in reporting financial/KPI performance against targets
• Proven research and analytical skills, with the ability to manipulate data and present data in both statistical and written formats.
• Experience of managing and working with agencies setting up and monitoring SLA’s and experience in staff management duties.
• Ability to assess skill needs and train colleagues in digital fundraising best practice
Essential Criteria
• Project and stakeholder management. Experience in managing parallel workstreams, multiple priorities, and complex stakeholder relationships
• Demonstrable experience of developing digital fundraising strategies and implementation plans to meet targets and KPIs in a role with substantial responsibility for driving supporter growth using a variety of digital channels.
• A proven track record of planning and delivering multichannel digital fundraising campaigns within the charity or not-for-profit sector, including but not limited, to activity across paid social media (Meta, TikTok), email, PPC, display and emerging channels. Experience using GA4 and Google Tag Manager, as well as other native platform analytical tools for tracking, reporting and assisting optimisation.
• Proven knowledge and use of digital marketing tools, including email marketing and automation platforms (DotDigital would be advantageous).
• Demonstratable experience of developing paid social media campaign tracking and an understanding of the changing landscape in social media i.e. current Meta restrictions
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.
If you want more than just a job, we want you.
Join the team and be there when it matters.
