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Safe Haven Sussex CIC is a non-profit community interest company that provides accommodation and support for vulnerable adults who were homeless or vulnerably housed. Safe Haven Sussex has 42 houses across the city, ranging from 3-8 bedrooms with shared communal facilities.
The role of the Support Coordinator is to provide floating support to our residents who are individuals deemed a low risk to themselves or others. The aim is to enable and encourage our residents to achieve their goals and gain the skills necessary to move on to live independently in the future.
Full Specifications are available on request, however a summary of responsibilities are:
- Manage a caseload of approximately 20 service users, providing consistent and tailored support.
- Conduct thorough risk assessments and develop effective, individualised support plans.
- Maintain accurate, up-to-date records in line with organisational and regulatory standards.
- Address each service user’s needs holistically and signposting to relevant services, considering their physical, emotional, and social well-being.
- Develop personalised support plans that reflect the goals and preferences of each individual.
- Encourage and support service users in engaging with appropriate community services to aid recovery, personal development and build independence.
- Assist service users in creating budget plans.
- Collaborate with internal teams and external partners to connect service users with the most relevant services.
- Support individuals to attend appointments.
- Facilitate one-to-one weekly key work sessions and group activities, setting clear agendas and measurable outcomes.
A full driving license, use of a vehicle and business insurance for the vehicle is essential for the role.
Job Type: Full-time, Permanent.
Schedule: Monday - Friday (9am-5pm).
Benefits:
- Possible early finish on Fridays
- 25 days annual leave, plus bank holidays.
- Employee Assistance Programme (EAP) - incudes access to short term counselling and wellbeing support.
- Monthly wellbeing activities - such as badminton and bowling.
- Annual work and play away days.
- Office closed on bank holidays.
- Regular reflective practice sessions - dedicated time for staff to process experiences, share learning and support personal and professional growth.
- Refreshments.
- Training and development opportunities.
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free or subsidised travel
- Health & wellbeing programme
Education:
- A-Level or equivalent (preferred)
Licence/Certification:
- Driving Licence and use of a car (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Offering a safe home, support, and hope for the future
We're looking for a kind, empathetic and resilient Support worker to join our Homelessness and complex needs Service in Kensington & Chelsea.
£30,784.00 per annum, working 40 hours per week.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
There are 5 hostels in the cluster ranging from high, medium to low support which are all based in the borough of RBKC. The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough.
Staff are expected to work 8 hours daily on a shift rota basis. This will include weekend working. Shifts are 7.30am to 3.30pm and 2.00pm to 10pm.
The fixed term contract is for 6 months.
What you'll do:
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
* Relevant specialism experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Are you passionate about delivering excellence for victims and witnesses? Do you thrive in fast-paced environments, enjoy working with others, and want to make a meaningful difference to those impacted by crime?
Victim Support is seeking a confident and organised, Triage and Early Interventions Officer to work in our Witness Service Referral and Information Centre (RIC). You will be the first point of contact for witnesses and professionals within the criminal justice system (CJS) and will play a pivotal role in providing high quality support to all victims and witnesses of crime.
If you're motivated by team work and organising case files, we would love to hear from you.
.What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - Including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - An extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - Enhanced sick, maternity and paternity pay
- Exclusive Discounts - High street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - Access to salary-deducted finance and guidance
- Wellbeing Resources - Employee assistance programme and wellbeing support
- EDI Networks - Opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - Comprehensive training and ongoing development opportunities
About the Role
As the Triage and Early Interventions Officer you will:
- Act as the first point of contact for clients referred into the service, ensuring that comprehensive needs and risks assessments are completed and a tailored response to each client's needs is provided.
- Deliver initial support services and ensure high quality support and effective triage work is completed for people affected by crime, in accordance with the Witness Service operating procedures and be responsible for delivery of a professional and effective telephone /video call-based support service.
- Ensure each witnesses receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
You Will Have:
- Strong administration and organising skills.
- Knowledge of safeguarding issues and legislation relating to both child protection and vulnerable adults
- The ability to undertake needs and risks assessments and identify appropriate support
- Experience delivering services in demanding environments with a focus on customer experience and service excellence.
- Good communication skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Sound IT skills, including the use of Microsoft Office and case management systems.
Additional Information-
This role involves exposure to emotionally information and requires resilience and emotional maturity.
Some travel across England and Wales to meet with the RIC team may be required.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
ABOUT THE ROLE
- Job Title: Services Coordinator
- Location: Hybrid - Minimum two days per week from Nottingham office. Remaining time can be home based, or office based.
- Salary: £25,750
- Permanent, 35 hours per week (permanent)
- Annual leave: 25 days per annum, incrementally increasing to 30 days with long service, plus an additional day off for your birthday, excluding bank holidays.
Looking to improve life after brain injury for the 150,000 people and their families admitted to hospital each year with a brain injury? Then why not join Headway as our Services Co-ordinator? In this role you will take the lead on vital Headway UK projects and work alongside colleagues in the wider Services Department to help support our key front-line services.
WHAT YOU WILL DO:
As Services Coordinator, you will take the lead on three of Headway UK’s vital services. You will be responsible for processing applications to our Emergency Fund, which provides travel and accommodation grants to family members, to support them to be at the bedside of loved ones, when their family member is in hospital, after acquiring a brain injury. Your role will include making recommendations for funding, signposting applicants onto other organisations, keeping detailed records and producing basic financial reports to highlight the Emergency Funds’ position throughout the year.
You will also lead the annual renewal of the Headway UK’s Solicitor’s Directory, ensuring it remains a vital resource for those seeking specialist solicitors with experience in handling brain injury cases.
You will support the delivery of Headway UK’s training programme through effective administrative support, including managing the training mailbox, responding to enquiries, distributing certificates, and liaising with delegates and associate trainers.
You will work alongside colleagues within the wider Services Department to provide exceptional administrative support
On occasion you will also be required to work with the Project Lead for Brain Injury Identity Cards and assist with processing Brain Injury Identity Card applications.
ABOUT YOU
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally as Services Co-Ordinator, you will:
- Have a passion for improving the quality of life for others, especially those with disabilities and long-term health conditions.
- Be able to communicate effectively and confidently to brain injury survivors, families, carers and staff within hospital settings
- Have exceptional administrative skills
- Strong attention to detail and able to consistently input accurate information into our CRM
- Have the ability to manage multiple tasks autonomously
- Be an active member of the Services Department and contribute to its culture
BENEFITS
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll automatically be enrolled into the People’s Pension with Headway contributing between 3 – 6% dependant on your contributions
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
- Opportunity to work from abroad, for up to four weeks a year (subject to approval)
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service, plus an additional day off for your birthday, excluding bank holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
ABOUT US
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
SAFEGUARDING
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
EQUALITY, DIVERSITY AND INCLUSION
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to drop us an email or give us a call if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
Next steps
Closing date: Midnight Sunday 5 July.
Shortlisting date: Tuesday 7 July.
Interviews: Wednesday 15 and Thursday 16 July.
Please click the links below to view the job description, person specification and notes of guidance.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Children & Young Persons Caseworker to join the Victim Support team in Gwent, working 22.5 hours a week. This is a fixed term position
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role
This role is based in Pontypool Police Station, Pontypool, it is offered on a hybrid working basis and there is a requirement for travel throughout the area.
As a Caseworker- Children and Uong People you will be:
- Managing a caseload of Victims of Crime with the highest level of need, both directly, through in-depth, 1:1 support, and indirectly, by working other service providers. Undertaking face to face support, case-tracking and management.
- Carry out effective management of volunteers, assessing their competence to practice using national guidelines
- Promote the work of Victim Support by attending local community and public events
You will need:
- Proven track record of successfully delivering a service and working directly with clients or service users in a statutory, voluntary or Multi-Agency Setting(s)
- Experience of Managing a caseload including complex case management.
- Understanding and knowledge of the requirement for confidentiality and safe working practice and maintenance of files in accordance with the data Protection Act and other legal requirements
- Understanding and knowledge of an active commitment to promoting equal opportunities and diversity.
- Experience of managing safeguarding issues and relevant legislation
- Managing, value, providing support and guidance to a team with a strong client service focus
- Ability to promote the work of a multi-agency hub
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The Opportunity:
The Aspiring Professionals Programme Coordinator (APPC) postholder is responsible for supporting the delivery and development of the Social Mobility Foundation’s programme of activities for young people across all Programme years.
There are 2 roles available, both based in Newcastle.
Key Responsibility Areas:
1. Project Delivery
- Deliver key projects including recruiting and onboarding students, creating digital resources and student events
- Support with programme pilots, scoping (and delivering on) new activity
- Collaborate and build relationships with our employer partners, schools, and universities to support our young people in their applications for university, internships and graduate roles
- Deliver on allocated events relating to our programme model (university applications, skill development, work experience and mentoring), presenting content to a high standard and in line with the Social Mobility Foundation messaging
2. Monitoring and Evaluation
- Follow established procedures to monitor the progress of your work area, using accurate data to inform decisions
- Maintain accurate records across relevant databases, updating data accurately and in a timely manner
- Contribute to evaluation for key work areas (residentials, events, internships etc), produce high quality evaluation reports where required.
3. Stakeholder Management
- Communicate to internal and external stakeholders in a timely and professional manner
- Proactively update external partners (i.e. employers) on your work areas, flagging risks in a timely manner with relationship managers
- Manage internal student queries and maintain consistent stakeholder (e.g. students) processes through regular communication
4. Activity Delivery
- Coordinate planning and delivery of skills sessions, partner events, university visits, and other activities, both virtually and in person across the Social Mobility Foundation’s target cities across the UK
- Coordinate logistics of sixth form and S5/S6 and undergraduate internships, including but not limited to, student selection, liaising with students and employers throughout internship delivery
- Coordinate and support with the organisation, logistics and delivery of in-person residential programmes for students, including staying on site for day and overnight visits when needed
- Coordinate student services including personal statement checking service and recruitment success service
- Create digital resources to support all provisions
Please see full job description attached for more details.
Person Specification:
We need someone who will demonstrate our organisational skills-based competencies - as listed below:
- Leadership
- Communication
- Adaptability
- Professionalism
- Decision-making
Technical knowledge, understanding and experience required:
- Basic Microsoft Office, particularly Microsoft Excel
- A basic understanding of the barriers young people face in accessing university and particular careers
Ways of working:
- Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom.
- This role requires you to attend staff residentials for students on our Programme. This means that during the summer period (Jul – Aug) you will be expected to stay overnight on-site (in the UK - exact location to be confirmed closer to the time) for a period of up to two-weeks, help run the residential and be responsible for the welfare of the young people involved.
- Please note this role may require some travel during our student recruitment period (September – November) and peak delivery period (February - May).
Travel:
- Some travel, to other offices and other locations, will occasionally be expected.
- Please note this role may require some travel during our student recruitment period (September – November) and peak delivery period (February - May).
- Travel and accommodation if required will be covered by the SMF.
- TOIL will be given for any work that is completed outside of usual working hours.
Benefits:
- 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure
- Cycle to Work Scheme
- 5% Salary sacrifice pension scheme with enhanced matching employer contributions
- Employee Assistance Programme available to staff and their family
- Flexible work options such as hybrid working, flexitime, part-time
- Regular staff team building and business planning “away days”
We unlock potential, broaden horizons and create opportunities for young people


The client requests no contact from agencies or media sales.
We are seeking a dedicated and compassionate Victim Care Coordinator to join our Operations team in this home-based role that requires regular travel throughout Staffordshire and Stoke on Trent.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
As a Victim Care Coordinator, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Victim Care Coordinator you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records.
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Competent IT skills, able to use generic systems.
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are seeking a dedicated and compassionate Caseworker to join our Domestic Abuse team based at our office in Southampton. This role is fully office based and regular travel throughout Hampshire will be required.
You will work shifts between the opening hours of Monday to Friday, 8am-6pm, with extended hours until 8pm on Wednesdays. You will be required to work one late shift every three Wednesdays.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options including job share
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Welcome Bonus: £500 on successful completion of probation period.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records on a bespoke case management system
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support
- Liaise and actively engage with other local providers to share information on the VS service offer
- Work as part of a team with staff and the volunteer team to provide a seamless service to clients
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
This role involves regular travel through Hampshire and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Victim Support is seeking a confident, organised, and collaborative Team Leader to lead our Witness Service outreach team working in the community. You will play a pivotal role in ensuring that vulnerable intimidated witnesses receive high-quality, timely, and compassionate support at every stage of the justice process.
We are looking for someone who brings strong people-management experience, exceptional communication skills, and a commitment to building a supportive and high-performing team. You'll lead volunteers, oversee daily case allocations, manage service delivery within the community, strengthen partnerships, and ensure our Witness Service meets contractual and quality standards.
This role is part-time working 18.75 hours per week covering Norfolk, Suffolk & Cambridgeshire
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
As the Team Leader - Witness Service (outreach in the community), you will:
- Lead the delivery of the Witness Service within the community, ensuring a high-quality, safe, and consistent service for all witnesses.
- Line-manage volunteers, supporting recruitment, training, development, performance, and wellbeing.
- Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
- Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
- Manage rotas, resource planning, and service coverage across the area.
- Promote excellent communication across teams, facilitating team meetings and sharing learning.
- Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
- Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
- Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.
You will have:
- A strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience delivering services in demanding environments with a focus on customer experience and service excellence.
- Experience providing guidance, support, or crisis management to staff or service users.
- Strong communication, negotiation, and advisory skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Experience gathering, analysing, and reporting information from multiple sources.
- Sound IT skills, including the use of Microsoft Office and case management systems.
- Commitment to safeguarding, equality, diversity, and inclusive practice.
Additional Information
- This role involves exposure to emotionally demanding situations and requires resilience and emotional maturity.
- Travel across the court cluster and wider area is required.
- Occasional evening or weekend work may be necessary to meet service needs.
- An enhanced DBS check will be required.
About the Witness Service
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
About The Role
Become an Apprentice Worker and use your lived experience to inspire clients throughout their recovery while gaining a qualification and working on your professional development.
At St Mungo’s, we believe in creating opportunities for people with lived experience of homelessness, substance use, mental health challenges, involvement with the criminal justice system, and/or recovery services. Our Apprenticeship Scheme is designed to help you build a career while making a positive impact.
We have opportunities available for 18 month fixed term contracts as Client Support Apprentice Workers in our two of our services in Westminster.
What you’ll do as an Apprentice Worker
Working as a Client Support Apprentice Worker, you will complete practical work experience and academic learning to build the knowledge, skills and experience to work with clients in housing and homelessness sector.
As an Apprentice Worker you will:
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Work alongside colleagues, students and volunteers working together to support and empower clients to recover from homelessness and rebuild their lives.
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Gain practical experience and skills in caseload management while working in a person-centred way to support wellbeing and recovery.
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Learn how to deliver day-to-day services while collaborating with colleagues and external partners.
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Have opportunities to shadow experienced staff and receive on-the-job training, observing how we empower our clients to access the right support and move on.
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Complete the practical element of your apprenticeships with meetings and event attendance as well as formal learning while completing a Level 3 Peer Worker qualification.
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Complete on and off the job learning, shadowing and development opportunities.
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Receive support and supervision from an Apprenticeship Advisor as well as a direct line manager, every step of the way.
Where you’ll work
We’re excited to offer 2 Client Support Apprentice Worker opportunities, joining the team in the London Borough of Westminster in the following services:
Westminster Atlas Team, which provides support to people experiencing street homelessness and multiple disadvantages across Westminster. The team maintains frequent contact with clients to support them into accommodation, improve their wellbeing, and sustain positive outcomes.
Westminster First Contact Team (FCT), which works on the frontline supporting people who are new to the streets. Through street outreach shifts across the borough, the team engages individuals, assesses their needs, and helps identify the most appropriate route away from homelessness.
This apprentice scheme is for people with lived experience.
Our Apprentice scheme is specifically designed for people with lived experience, and we can only offer places to the people the programme is designed for.
You may have personally experienced homelessness (spent time sleeping rough, or lived in a hostel, refuge or supported accommodation), you may have experienced domestic abuse, mental health struggles, substance misuse problems or had contact with the criminal justice system and have used recovery services as a result.
We’re looking for people with a genuine motivation to build a career supporting vulnerable adults, who can bring:
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Learning and reflections gained through lived experience and recovery.
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Ability to demonstrate how personal lived experience has shaped your approach to support and wellbeing.
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Good communication and listening skills, empathy, and a genuine desire to make a difference.
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Some experience through volunteering or working in a similar setting.
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Basic admin and IT skills and a proactive attitude towards learning.
If this sounds like you, we’d love you to apply. If you’re still unsure why not get in touch with the team who can have a chat and answer your questions.
Visit our website for more information about the scheme.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 1st July 2026
Interview and assessments: 15th & 16th July 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- A full-time, paid role (37.5 hours per week) for 18 months.
- A comprehensive training programme.
- A dedicated team to support and empower you.
- Excellent development and growth opportunities
- A diverse and inclusive workplace
- Great pay and other benefits
The client requests no contact from agencies or media sales.
We are looking for a Legal Project Coordinator join our team and look after our Pro Bono Connect and Schemes work. This person will support the delivery and coordination of Pro Bono Connect (PBC) and Advocate’s schemes, ensuring cases are progressed efficiently, stakeholders are supported effectively, and projects operate to a high and consistent standard. The role will work closely with the Director of Casework and external partners in supporting collaborative pro bono initiatives.
We are a national charity that matches people who need free legal help with barristers who are willing to donate their time and expertise for those who cannot obtain legal aid and cannot afford to pay. We believe that fair and equal access to justice is the foundation of our society, and the quality of your legal representation shouldn’t depend on the depth of your pockets, but the merits of your case.
We are the only pro bono charity to provide access to legal assistance in all areas of law, in all courts and tribunals across England and Wales. We exist because committed barristers care about access to justice for everyone. We have been facilitating free legal help since 1996 and have grown into a thriving organisation, working with almost 4,500 volunteer barristers. Our staff team comprises 23 staff and we have 13 trustees on our Board, which is chaired by Sharif Shivji KC.
Our vision is of access to justice for all. We help provide free specialist legal services, including advice and advocacy, from barristers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Practitioner Psychologist
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Practitioner Psychologist
Location: Based in Croydon. Unfortunately this service does not have step free access.
Salary: £60,000 (Full Time Equivalent)
NHS Equivalent Band: 8A
Shift Pattern: 22.5 hours per week, Monday to Friday working between 09:00 - 17:00, although some flexibility may be required at times with service needs. Working days can be agreed upon next stages of the interview process.
About the Role
We're looking for an experienced Registered Practitioner Psychologist with a background in clinical psychology to join our team in Croydon. The service offers a psychologically informed environment across four sites, providing low to high support forensic mental health services to our residents with forensic mental health needs, complex conditions, and dual diagnosis. In this role, you will drive the delivery of evidence based psychological assessments and interventions aimed at the rehabilitation and reintegration of our residents into the communities. This is a creative, evolving, and impactful role which works closely with our Group Psychological Lead and wider teams to provide support to staff and at times residents to support in providing a streamlined and psychologically informed service.
Key Responsibilities include:
- Provide advice, guidance, and support to the team with supporting our residents to overcome personal challenges and create a supportive environment
- Advise and streamline best practices, and enhance the overall skills and expertise of the team to deliver high quality care and support
- Provide clinical supervision to the team
- Provide highly specialised psychological assessments for our residents with mental health and complex needs
- Exercise full clinical responsibility for residents psychological care as a care coordinator within a multidisciplinary team
- Formulate and implement plans for various therapy routes and management of assessing mental health conditions based upon appropriate conceptual frameworks and evidence-based practices
About You
We're looking for someone who is a self-starter, able to proactively encourage, take leadership and ownership for creating a psychologically informed environment. You will be able to communicate highly complex and sensitive information effectively within the organisation and with external partners, collaborating with external stakeholders regularly in a multidisciplinary approach. You will be able to utilise your own expertise and support in empowering the wider team to enhance their skills to deliver a service which is supportive, safe, and in line with best practice for the organisation and external regulatory bodies.
- HCPC Registration is essential
- Post-graduate doctoral level training as a Registered Practitioner Psychologist including models of psychopathology, clinical psychometrics, and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology
- Previous experience working as a qualified clinical and/or forensic psychologist, including working with people with complex backgrounds/needs and a good understanding of the sector we run our services in
- Ability to teach, train, consult, and deliver clinical supervision
- Understanding of criminology, psychology, and behavioural patterns, and how they link to different behaviours and engagement
- Ability to understand and apply safeguarding protocols as they arise
- Ability and willingness to show flexibility in working patterns, responding to the needs of the service and residents
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Birmingham (hybrid role with a minimum of 2-3 days in the office)
1st stage interviews: 29th June, face-to-face in Birmingham
For more information or to apply, please click 'apply now' to be directed to our careers site.
Join The King’s Trust as an HR Coordinator and play a vital role in delivering a seamless, high-quality employee experience that directly supports our mission to empower young people. Sitting within our People & Learning team, you’ll be at the heart of the employee lifecycle - ensuring every interaction, from onboarding to leaving, is handled with accuracy, care and efficiency. Your work will underpin our ability to have the right people in the right roles at the right time, enabling meaningful impact where it matters most.
In this fast-paced shared services environment, you’ll manage a broad range of HR processes and be a trusted first point of contact for colleagues across the organisation. You will:
- Deliver end-to-end employee lifecycle support, including contracts, changes and leaver processes
- Provide guidance on HR related queries such as; family leave, annual leave and sickness entitlements
- Maintain accurate HR data and systems (SAP SuccessFactors) with a strong focus on GDPR compliance
- Manage pre-employment checks and partner with payroll to ensure data accuracy and timeliness
- Provide responsive, high-quality support via the HR Help Desk and Volunteer Help Desk
- Conduct employee and volunteer vetting checks in line with safeguarding requirements
This role is perfect for someone who thrives on detail, organisation and service excellence. You’ll bring proven experience across the HR lifecycle within a shared services or similar environment, alongside strong customer service skills and confidence managing competing priorities. A solid understanding of data protection, HR policies and systems (ideally SAP SuccessFactors), combined with clear communication and a proactive, solutions-focused mindset, will set you up to succeed in this role.
What happens next?
Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need HR Coordinators?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of HR Coordinators!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people who can bring different perspectives and experiences, and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer, and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 4050
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a DRIVE Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and our office at Singer Street.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role
This role is based in London with hybrid working.
As an DRIVE Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need to:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Experience of direct service delivery to victims of domestic abuse or other vulnerable people.
- Have strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for 2 x Children & Young People Caseworkers to join the team in South Wales, one position is for 30 hours per week and the other for 22.5 hours per week, actual hours can be discussed at interview. Please state in your personal statement which role you are interested in.
This role is offered as hybrid working from home and at least one day per week from our office in Llanrumney, Cardiff. Regular travel will also be required throughout the area.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role
As a CYP Caseworker you will:
- Deliver excellent services to Children and Young People who have been victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process.
- Help Children & Young People cope and recover from the effects of crime.
- Act as a single point of contact, undertaking effective need and risk assessments.
- Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims.
You will need:
- Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting.
- Previous experience of working with vulnerable CYP.
- To be able to work without direct supervision, prioritising work and managing competing demands.
- The ability to complete needs and risk assessments.
- To demonstrate empathy.
- Knowledge of the Criminal Justice System and Safeguarding principles.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.


