Head of member services jobs

Purpose of Job 

To deliver a high-quality service to and facilitate opportunities for individuals with spina bifida and/or hydrocephalus and their families/carers through Shine membership.To empower and enable members living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England. 

SHINE has over 15,000 members with spina bifida and/or hydrocephalus. This post will bring a real focus to the Essex, Suffolk & Norfolk area and will be an exciting opportunity to engage with members and develop and deliver the services we offer. 

We work with members of all ages from our Little Stars aged between 0 – 12, young people are members of our FIRE project and we have established adult support. Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place. 

The role is home based but you will be required to attend clinic at Addenbrooke's Hospital, Cambridge on the first Friday of every month. You may also be required to cover other clinics, events in London and meet members one to one where necessary within your allocated area of Essex, Suffolk & Norfolk and occasionally across wider areas and nationally including meetings at our head office in Peterborough.

Shine will offer you:  

• A competitive salary of £28,471 (pro-rata for part-time hours)

• Regular working hours, and no shift work (some very occasional weekends or evenings)  

• 3% pension contribution 

• 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)

• Additional annual leave due to length of service 

• Opportunity to purchase additional annual leave 

• Broadband allowance

• Life insurance after 12 months’ employment  

• Access to our Employee Support Programme and Mental Health First Aiders 

• Support to learn and develop 

How to apply 

Please see the full Job Description & Person Specification below and on our website. 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

If you would like to discuss the role, please contact Sarah Carrier, England Services Manager to arrange a convenient time for a call. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications. 

*Please note applications without a supporting statement will not be accepted* 

Closing date:  Wednesday 25th February 2026 at 11pm 

Interviews:  Friday 6th March 2026  

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible. 

Title: Fundraising Manager

Responsible to: Director/Head of Operations

Hours: 14 hours per week  

Salary: £14,000-£16,000 (pro rata based on £35,000-40,000 FTE) (depending on experience and qualifications)

Based: Willesden, NW10 2JR + other locations if required (hybrid; 1 day per week remote working)

Contract: Permanent (subject to continuation of funding) 

Please note: DBS check will be required 

BIAS is a leading local Irish charity which has supported England’s largest community in Brent for over 45 years. We deliver our support across London through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. This is an exciting new role in which you will proactively generate and grow fundraising income across all fundraising streams to enable us to continue supporting the most vulnerable members of the Irish community. You will support our fundraising strategy by contributing to digital communications and creative content across all channels, in cooperation with project delivery teams. The role will play a central part in raising awareness and growing supporter engagement through digital  campaigns, donor events, individual giving initiatives and the development of relationships with local businesses.

Key responsibilities

• Develop and deliver BIAS’s community fundraising strategy.
• Develop and implement a varied portfolio of events, community fundraising activities and campaigns, all of which reflect the spirit of BIAS.
• Explore marketing opportunities to raise the profile of the charity.
• Ensure relevant processes are in place to deliver successful, profitable community fundraising activities.
• Oversee the management of fundraising systems and platforms in order to create the best possible experience for donors and participants.
• Develop a robust supporter journey for community fundraisers which leaves them with an excellent experience and generates a long-term relationship with BIAS.

To achieve these objectives, the post holder will be expected to:

• Plan, budget, coordinate and attend an annual community fundraising and events calendar with set objectives, budgets and KPIs for each activity.
• Regularly review the performance of fundraising activities/events, making  recommendations for improvement.
• Build and maintain a variety of community relationships across varying stakeholders.
• Explore and coordinate fundraising opportunities such as online donation platforms, auction platforms and text-to- donate services.
• Work with colleagues to ensure that all events are adequately supported with staff, volunteers and post-event debriefs.
• Ensure that all events and activities are compliant with the Code of Fundraising Practice, GDPR and internal policies.

This job description reflects the basic duties required of the Fundraising Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

What we’re looking for…

• Experience of designing and delivering successful community fundraising events, campaigns and activities, preferably with a track record of at least two years.
• Excellent organisational and administrative skills, including budget and project management.
• Ability to build excellent working relationships, especially with supporters and partners.
• Strong team player who will ensure clear and regular communication with the BIAS management team.
• Ability to keep calm under pressure and maintain a clear head, anticipating risks and problems.
• A willingness to adapt and be flexible.
• Ability to travel.
• Competent user of Microsoft Office suite, with experience of CRM systems.
• Empathy and an understanding of the Irish community.

How to apply: 

To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria set out in the person specification, with supporting examples. 

The deadline for applications is 29th January 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis. 

Are you a commercial, values-led leader, who’s looking for a role that gives you the opportunity to shape ambitious new plans and to deliver real impact to your hospice community? Retail at St Nicholas Hospice Care is more than shops — it’s a vital engine that generates over £1m in unrestricted income every year, helping us to ensure everyone in our communities has support, dignity and choice when facing dying, death and grief.

We are entering an exciting new phase, with ambition to grow our retail offer both on the hight street and online, and we’re looking for an exceptional Head of Retail to lead it.

This is a senior role overseeing our entire retail operation: a network of seven shops across West Suffolk, a growing online presence and a donation centre, all delivering high-quality retail experiences while maximising trading and Gift Aid income. You’ll be a key member of the Income Generation Directorate and the Hospice Leadership Team, giving you the opportunity to shape strategy and drive results that truly matter.

If you’re a commercially minded retail leader who thrives on purpose as much as performance, this is a rare opportunity to make a real impact.

Your role

You will:

• Lead, inspire and develop shop managers, staff and volunteers across multiple sites.
• Drive income growth through clear strategy, strong operational planning and performance management.
• Ensure all retail environments reflect our brand, values and commitment to outstanding customer service.
• Lead stock management, merchandising and donation strategies to maximise return.
• Build strong community engagement and supporter relationships.

What you’ll bring

You’ll have:

• Experience leading multi-site retail operations (charity and/or commercial experience welcomed).
• Strong commercial awareness and a track record of improving performance.
• Excellent leadership skills, with a strong focus on coaching, development and engagement to empower your team to achieve success.
• Sound knowledge of charity retail governance, legal and regulatory requirements.
• Confident communication, planning and problem-solving abilities.

Why join St Nic’s?

We offer:

• The opportunity to work for a brilliant life enhancing local hospice, increasing its income and profile to support more patients and their families.
• A supportive, values-driven working environment.
• Ongoing learning and development opportunities.
• Health Cash Plan and wellbeing programme.
• 25 days’ annual leave, increasing with length of service (up to 29 days).
• Competitive pension plan (up to 8% company contribution).
• Life assurance (2x annual salary).
• Free parking and subsidised on-site bistro.
• The opportunity to work from home 1 to 2 days per week.

SV 2has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred.

We're looking for a highly motivated ISVA (Independent Sexual Violence Advisor) to work across Derbyshire. The role will support people aged 18 and over who have experienced sexual abuse or rape at any point. The successful candidate with join our friendly, professional and passionate team, working across Derbyshire remotely and in person.

You might be the right person for the role if you have:

· At least one year’s experience in managing complex client cases

· Experience of building relationships with partner services and other professionals

· Knowledge of issues affecting victims of sexual violence and abuse

· Experience in delivering services in a confidential environment

· Driving licence and access to a car with business insurance

· Knowledge and experience in relation to the Safeguarding of Vulnerable Adults and Children

We're keen to hear from you if you are looking for a new challenge.

In exchange we offer a competitive salary which increases on qualification, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.

Our hybrid working policy is based on doing what's best for our clients, our services and our people, so we would expect you to be on site for at least half of your working week.

This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us

Closing date for completed applications is Midnight on 22nd February. If application is successful, interviews will be held W/C 2nd March

Job Types: Part-time, Permanent

Part-time hours: 30 per week

Salary: Unqualified Salary is £20,283 (0.8 FTE) Increasing to £22,783 (0.8 FTE )per annum once qualified 27 days, plus bank holidays, leave per annum, pro rata 

Benefits:

Additional leave

Company pension

Flexitime

On-site parking

Sick pay

Schedule:

Day shift

Flexitime

Tuesday - Friday

No weekends

Work Location; In person, Derbyshire 

Experience: casework , min one year preferred

Application deadline: Midnight 22nd February 2026

We are looking for an inspiring and experienced Head of Fundraising and Development to join our team at Dalgarno Trust. This is a fantastic opportunity for someone passionate about fundraising, communications, and making a real difference in the community.

Key Details:

• Salary: £35,000 FTE (£28,000 per year pro rata, 4 days / 28 hours)
• Contract: Permanent
• Location: Dalgarno Trust Community Centre,(hybrid TBC)  North Kensington (with occasional off-site meetings)
• Hours: 4 days per week (28 hours), flexible by agreement
• Line management: Reports to the Chief Executive
• Closing date: Wednesday, 4 February
• Interview date: Wednesday, 11 February

Based in North Kensington, Dalgarno Trust is a vibrant community centre supporting local residents of all ages through health, wellbeing, education, training, and youth programmes. As the only community centre in this part of the borough, we play a vital role in bringing people together, tackling inequality, and strengthening community resilience.

As Head of Fundraising and Development, you will be a key member of our Core Team, working closely with the Chief Executive to secure and manage the resources that enable our work. This is a varied and hands-on role combining fundraising, CRM management, marketing and communications, and organisational administration, offering the opportunity to make a visible and lasting impact.

You will lead on researching and writing funding bids, managing relationships with funders, and ensuring that monitoring, evaluation, and reporting requirements are met. You will oversee and develop our CRM system (Salesforce), ensuring high-quality data, producing reports, and supporting colleagues through training. You will also play a central role in diversifying income through donations, sponsorships, commercial activity, and use of our assets.

Alongside fundraising, you will lead our marketing, communications, and promotion, keeping our website, social media, and noticeboards up to date, and ensuring our work is clearly and effectively communicated to the wider community. The role also includes administrative and HR support, such as assisting with recruitment processes, timesheets, training coordination, and ensuring compliance with fundraising regulations and best practice.

We are looking for someone highly organised, administratively confident, and comfortable working independently, while also enjoying collaboration with colleagues, partners, and community members. You will bring experience of community-based work, strong written and verbal communication skills, and a genuine commitment to equality, inclusion, and positive social change. 

This role offers flexibility in working hours and a supportive team environment, with the chance to shape and grow the organisation’s income and profile at an exciting time for Dalgarno Trust.

ODI is seeking an exceptional Head of Global IT—a high‑calibre technology leader with high emotional intelligence, servant‑hearted authenticity, and a deep passion for strengthening the most persecuted Christians and praying for their connection with the global Church.

This individual will embody ODI’s ministry‑driven purpose, continually improving our operational effectiveness and safeguarding our security as we serve the persecuted Church. If you’re a mission‑aligned IT leader who thrives on building resilient systems that empower global ministry, this could be your next calling.

The primary responsibilities of the Head of Global IT are:

• Global IT team leadership and management (approximately 25 staff & contractors)
This includes business analysis, project and program management, solution design and selection, technical architecture, software development and maintenance, customer support, infrastructure, and cybersecurity.

• Alignment through influence
Build strong, trust‑based relationships with executives and functional leaders across fundraising and field operations, using influence, communication, and demonstrable value to drive voluntary alignment.

• AI and innovation
Champion the adoption of AI and automation (e.g., business analysis, software development, analytics, workflows, decision support) to improve program effectiveness, supporter engagement, and internal efficiency.
Promote the Enterprise Architecture, AI, and innovation processes to identify emerging technologies to help drive solutions that increase the value of IT support and services.

• Cybersecurity
Ensure effective cybersecurity posture globally, including policies, awareness, identity and access management, monitoring, incident response, and alignment with relevant standards and regulations.

• Global IT governance
This includes standards and policies that balance consistency with local flexibility, in close partnership with international leadership, fundraising bases, and field operational entities.
Lead and facilitate the creation of governing principles and a board to guide EA and AI decision‑making (e.g., foci, prioritization, value realization, allocation of roles and responsibilities) to enable the long‑term Ministry strategy.

• IT portfolio and program management
This relates to major technology initiatives, ensuring alignment with strategy, clear business cases, disciplined prioritization, and on‑time, on‑budget delivery.

• Infrastructure
Oversee Azure and Microsoft‑centric infrastructure, collaboration platforms (e.g., M365/Teams/SharePoint), and core business applications, ensuring reliability, scalability, and security for a 60+ country footprint.

• Networking
Provide oversight of vendors, partners, and outsourcing relationships to maximize quality, cost‑effectiveness, and mission fit.

Your Key Qualities

Open Doors believes that spiritual maturity, character, and behaviour are as important as competence. Therefore, the Head of Global IT is:

• A devoted follower of Jesus with a heart to strengthen persecuted Christians.
• Prayerful and able to take IT decisions founded on faith in God.
• Able to build strong relationships across national cultures.
• Able to empower others and intentionally develop future IT leaders.
• Prepared to make difficult decisions and have honest conversations with grace.
• Active in a local church that supports their vocation and provides spiritual support.
• Emotionally intelligent and aware of the impact of their leadership on people.
• Able to communicate complex topics in simple, compelling language for non‑technical leaders.
• Strong in integrity, stewardship, and accountability, recognizing the responsibility of managing donor‑funded resources.
• Experienced in negotiating and influencing at a senior level, combined with strong interpersonal and collaboration skills.
• Proven IT skills and experience in the areas of:
o Technology and architecture.
o Delivery and methods: proficiency in business analysis, requirements elicitation, and solution evaluation.
o Data, AI, and process improvement, including process mapping, optimization, and automation.

ABOUT US

Women at the Well is a support service for women based in the King’s Cross area of central London. We provide practical support and advocacy to women facing a wide range of disadvantages, and we have a specialism in working with women whose lives have been affected by prostitution and/or sexual exploitation. We are trauma informed, holistic and woman-centred. We deliver our mission through three interconnected services:

1. A women only drop-in service

2. An advocacy service

3. An outreach service

We take referrals from many external partners and while we have a hub-centre in Kings Cross we are a pan-London service. Read more about our work in our impact report.

Women at the Well has supported thousands of women over more than twenty years work in London. We see the complex ways in which women’s inequality, racism, disability and poor health, educational disadvantage, trauma in childhood, migration and the hostile immigration environment can all lead to significant social and economic disadvantages and harm. In our work we meet women who have experienced repeated and extensive abuse, and who are often homeless, living with addictions and/or mental health issues, and in poverty. We see how these women are at high risk of a range of sexually exploitative behaviours including prostitution. As well as providing tailored support, we aim to speak up for the rights of women to live lives free from abuse.

JOB PURPOSE:

The Head of Fundraising & Partnerships will lead the development and delivery of Women at The Well’s fundraising strategy, ensuring we build the sustainable and diverse income base needed to continue supporting women facing extraordinary disadvantage, exploitation and harm. As a senior, hands-on fundraiser, the postholder will take responsibility for income generation across trusts and foundations, individual philanthropy, corporate partnerships and community fundraising, while building the systems, relationships and communications that underpin long-term growth.

Working closely with the CEO—an experienced trusts fundraiser—the postholder will identify opportunities, cultivate relationships, steward supporters, craft compelling cases for support, and drive forward multi-stream fundraising with clarity and purpose. They will coordinate the CEO’s involvement in major fundraising opportunities and act as a strategic partner, ensuring the organisation’s leadership has what they need to secure transformational funding.

This role sits at the heart of a small, values-driven team committed to trauma-informed, women-centred work. The postholder must bring emotional resilience, sound judgement and a deep respect for the dignity and lived experiences of the women who use our service. Regular presence in our King’s Cross centre is important for relationship-building and grounding fundraising work in the mission, though we offer flexibility in working patterns for the right candidate.

We are seeking a Network and Events Officer (maternity cover) to support the delivery of New Local’s vibrant peer-learning network and commercial events programme, creating inclusive, high-quality experiences for members and partners. By providing strong operational and logistical support, the role ensures that events and member sessions run seamlessly and that all participants feel welcomed, heard, and well looked after. Working collaboratively with the Networks & Events team, the postholder will help shape and deliver event and engagement strategies that maximise impact. 

Your job will include: 

• Event planning and delivery 
  Support the planning and delivery of high-quality, inclusive events and online sessions that engage our network and wider audiences. Working closely with the Head of Events, including on Stronger Things, you will help ensure events deliver maximum value and impact for members and partners. 

• Event production 
  Act as the on-the-day producer for events and online sessions, managing logistics, technology platforms, and suppliers to deliver a seamless and professional experience. You will ensure participants have a smooth, engaging experience from start to finish. 

• Network development and engagement 
  You will support invoicing, membership renewals, and onboarding processes, contributing to the growth and sustainability of the network while building strong relationships, driving engagement and responding to the evolving needs of members. 

• Insight and data management 
  Maintain accurate and effective use of the CRM system, recognising the importance of high-quality data in shaping our offer and communications. You will analyse data to identify trends, generate insights, and support data-driven decision-making that strengthens engagement with members and wider audiences. 

• Stakeholder collaboration 
  Work proactively and positively with a range of stakeholders, including partners, sponsors, and colleagues, before, during, and after events to foster effective collaboration and long-term relationships. 

• Communications and outreach 
  Support the delivery of engaging communications that promote commercial events and the network. This includes creating invitations, sharing updates, and working with communications colleagues to highlight key moments and learning across our channels. 

• Sector awareness and innovation 
  Stay informed about developments across the sector and contribute ideas and inspiration to help ensure our work remains relevant, responsive, and forward-looking. 

Please visit our website for the full job description and details on how to apply. 

Deadline for applications is 9 February 2026.

Candidates will be contacted for interview by 16 February 2026. 

First round interviews will be held week commencing 23 February 2026 and will include a task. 

Start date to be agreed. 

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role: 

The Head of Income Generation & Marketing is a key member of Muslim Aid’s Leadership Team, responsible for executing the organisation’s fundraising and marketing strategy and overseeing all marketing and communications activities across the organisation. The post holder will lead the delivery of income generation plans, providing strategic direction and hands-on operational support to their direct reports to maximise income across all sub-department income streams. They will be accountable for growing and sustaining revenue from a diverse portfolio of supporters across the UK, ensuring income targets are met or exceeded.

The role includes mentoring and leading Management, supporting them to implement effective fundraising activity, achieve ambitious income and renewal targets year on year, and deliver high-quality stewardship experiences for supporters.

About the Role:

1. Design and deliver MA’s cross organisational fundraising and marketing strategy with a focus on sustainable and reliable unrestricted income generation. This will include key activities, areas of required investment, KPIs and milestones as well as the projected growth of fundraising income
2. Increase and diversify existing and new revenue streams specifically digital, CSR and private philanthropy.
3. Drive delivery against income targets by setting clear, ambitious, and achievable operational targets for each income stream, ensuring teams are supported to meet objectives aligned with Muslim Aid’s vision, mission, and strategic goals.
4. Provide effective marketing leadership for the organisation in collaboration with key stakeholders and drive forward transformational integrated marketing activities and campaigns.
5. Provide inspiring and motivating values-driven leadership to the team that enables them to deliver their goals and achieve their potential.
6. Build on the areas of High Net Worth and CSR in regards to income generated from corporate, major donor and trusts so that these areas become part of our sustainable fundraising foundation.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role

To be successful in this role, you will need:

1. Experience across diverse fields of fundraising including individual, major and corporate funding and understanding of key fundraising markets.
2. Ability to develop and expand digital fundraising.
3. Ability to contribute to overall leadership and development of Organisation and bring MA’s fundraising, marketing communication and programme work closer together.
4. Excellent communication, presentation and interpersonal skills with the ability to influence and promote the charity to various stakeholders.

Why you should apply:

Join Muslim Aid as our Head of Income Generation & Marketing and take a leading role in driving our fundraising and marketing strategy. As a key member of the Leadership Team, you’ll oversee income generation across multiple streams, lead high-performing teams and grow sustainable income from a diverse supporter base across the UK. If you’re passionate about strategic leadership, impactful fundraising and delivering meaningful supporter experiences that enable life-changing humanitarian work, apply now to make a real impact at scale.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV and a portfolio of your work. 

General Overview

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and supporting all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders, and partners experience this in our daily delivery.

As the Devon Service Manager, you will oversee all the adult ITRS team and be instrumental in developing and sustaining networks, partnerships and new networks across Devon.  You will be responsible to the Head of Service and be part of the service manager team working closely alongside the other service managers.

Alongside your service manager colleagues, you will play a key leadership role in the delivery, development, and oversight of high-quality services for individuals impacted by domestic abuse, sexual violence and stalking, as well as for those who use harmful behaviours. You will be part of a team managing a diverse portfolio of services spanning prevention, crisis intervention, behaviour change, survivor recovery, and professional training. These include in-person interventions and digital platforms, therapeutic services and outreach across all age groups and communities.

You will be responsible for ensuring that our services are trauma-responsive, culturally competent and inclusive, with a strong focus on safeguarding, survivor voice and best practice. You will support teams to deliver consistently excellent support, ensure contract compliance and drive continuous improvement and innovation in a changing landscape.

As part of the Service Manager team, you will also hold strategic responsibility in scoping new projects, supporting research and business development opportunities. You will also ensure that the wellbeing and development of our people is at the front of our management and leadership priorities.

As the Devon Service Manager, you will have experience working with health professionals in a management or training capacity, and a comprehensive understanding of trauma-informed practice and managing risk. This service takes an innovative approach to both delivering training to GP surgeries and providing therapeutic support to patients referred to us via surgeries who have received our training.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

This role may include evening and weekend work when required.

Operational Responsibilities

• Service Delivery Oversight: Ensure the smooth and effective daily running of services across all areas—domestic abuse, sexual violence, stalking, behaviour change, survivor recovery, and training—delivered both in-person and digitally.
• Leadership and Management: Role model trauma responsive and inclusive leadership. Ensuring all staff and volunteers are effectively performance managed and live the charity’s values and have all appropriate resources to achieve excellence in their field. Work alongside colleagues from across FearFree to provide support, assistance and management to over teams where required.
• Safeguarding and Risk Management: Lead on child safeguarding and act as Deputy Safeguarding Lead when required. Oversee safeguarding practices across services, ensuring timely risk assessments, safety planning, and escalation of concerns.
• Quality Assurance and Continuous Improvement: Monitor service quality through audits, case file reviews, feedback, and outcome data. Lead service improvements in response to learning, client feedback, and evolving best practice.
• Policy and Compliance: Ensure all services operate within legal, regulatory, contractual, and policy frameworks. Maintain accurate and confidential records in accordance with data protection and safeguarding legislation.
• Performance Monitoring and Reporting: Track and analyse performance data to assess impact, identify trends, and inform service planning. Produce high-quality reports for internal leadership, commissioners, and funders.
• Partnerships and Representation: Maintain strong local and strategic partnerships with statutory and voluntary agencies. Represent the charity in multi-agency forums, commissioning meetings, and stakeholder events.
• Crisis and Incident Management: Support staff with complex or high-risk cases. Lead operational responses to critical incidents or safeguarding escalations in collaboration with senior leaders. Provide Duty Out of Hours cover as part of a Senior Management Rota for safeguarding and incident management.
• Volunteer and Student Engagement: Oversee the safe and meaningful integration of volunteers and student placements into service delivery, ensuring appropriate supervision and development opportunities.
• System and Process Improvement: Identify inefficiencies in operational systems and work with others to develop streamlined, integrated processes across services and reporting tools.
• Strategic Oversight: To take part in, and contribute to Executive Leadership meetings as required, providing operational guidance.
• Budgets and Financial performance: Carefully monitor and evaluate both financial and non-financial performance and create contingency plans to predict and rectify any variables. Contribute to the creation of annual and budgets and financial targets.
• Advising on new development opportunities: Utilising data, local and national knowledge, identification of unmet needs, professional relationships and best practice to contribute to new opportunities.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Location: London (Hybrid).
 

Salary: £80-£85,000 per annum.
 

Contract: Permanent.

Every child deserves to be safe, loved, and free from abuse. At the NSPCC, that belief drives everything the charity does.

The NSPCC is the UK’s oldest and largest children’s charity, and today their mission has never been more urgent. From tackling the challenges of online safety to delivering vital frontline services, they are responding every day to the changing world children are growing up in.

This is a pivotal moment for the charity as it establishes an Engagement & Fundraising Directorate to modernise how they connect with supporters and unlock new opportunities for growth. As part of this vital work, they are looking for an exceptional Head of Philanthropy to deliver impact at scale, leading and growing their major donor programme, cultivating high-value relationships that generate transformational income.

What You’ll Do

This strategic role will shape the future of philanthropy at the charity - identifying, engaging and stewarding major and principal gift supporters, personally securing significant contributions and developing compelling philanthropic propositions in collaboration with colleagues across the organisation (in particular, capitalising on those around major organisational priorities such as Childline’s 40th birthday and NSPCC’s excellence in early years programme).

As a key member of the Philanthropy & Partnerships Leadership Team, you will drive ambitious income growth, champion a culture of excellence, and provide inspiring leadership to a talented team, ensuring long‑term, sustainable support for the charity.

Who You Are

This role needs an inspiring leader with a strong record of driving high‑performing teams and securing major six‑ and seven-figure gifts. You’ll bring deep expertise in individual philanthropy, major appeals and capital campaigns, along with proven success shaping effective philanthropy strategies in complex organisations. You’ll have a deep understanding of individual philanthropy, principal gift cultivation, regulation, tax-effective giving and legacies and you’ll have excellent influencing, negotiating and presentation skills. Strong financial acumen and sharp strategic judgement will be essential.

Ready to Learn More?

Click below to view our full Candidate Pack for everything you need to know including how to apply.

Closing date: Monday 9th February, 9am.

Head of Corporate Partnerships

Location: North London (3 days per week in the office)
Hours: 37.5 per week
Salary: £50,000 to £55,000 per annum
Reporting to: Director of Fundraising
Term: Permanent

Aquilas is delighted to be partnering witth a much loved children's charity to recruit a Head of Corporate Partnerships to join their successful fundraising team.

About the role:

In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance their Corporate and Special Events Programme. This is very much a hands-on role of team leadership and direct account management. This includes six figure partners. 

The post-holder has a key role in the management of their Philanthropy & Corporate Board, which bring together industry leader to help move both these programmes forward. There is great freedom to innovate and a healthy pool of local business with an affinity to our cause. The post-holder takes a key leadership role across fundraising and marketing, working with their peers  and Director to take strategic decisions for wider benefit of the department. 

Line managing a small team of two you will play a key role in building and maintaining relationships with existing and prospective partners of the charity. You will ensure our partners have the best possible experience, making them feel engaged and motivated, valued and informed about the impact of their involvement and help them achieve their organisation’s objectives.

About you:

You will be an inspiring Corporate Fundraising Head, excellentcommunicator and a natural relationship builder. You will have demonstrative experience in people management within Partnerships and ideally a strong, broad background in corporate fundraising or commerical sales.  Excellent donor stewardship skills in terms of account management of existing supports

To Apply:

To receive a candidate pack or arrange a confidential conversation, please contact:

Kieran McGorrian, Head of Not for Profit Appointments, Aquilas 

The Difference is an education charity, founded to change the story on lost learning. Our vision is to see lost learning falling nationally by 2030 and for schools to be better equipped to support all children, particularly those most vulnerable.

Leading national policy strategy

As Head of Policy and Public Affairs, you will work closely with the CEO to develop and execute a four-year influencing plan.  Together we’ll aim to shift local and national incentives on inclusion by 2030, which see the national trend of rising suspension and absence begin to fall. 

You will hold relationships with the Department for Education and Ofsted and advise on policy priorities ahead, such as:

• Widening the definition of inclusion beyond special needs, recognising the needs of those young people historically or currently interacting with social services

• Reducing perverse incentives for schools to alter their school roll through admissions and pupil exits

• Expectations for multi-academy trusts in capturing and analysing data on lost learning, including how it disproportionately affects different groups

• Improving local alternative provision eco-systems, to improve outcomes for young people

• National standards for inclusive school practice, at a universal and targeted level

• Professional development standards for school inclusion

Developing implementation expertise in the middle tier

In your first six months, you will advise on the internal development of a new programme for middle tier policy actors: multi-academy trust and local authority leaders.  You will support the Programme team in its design, to plan strategically for the recruitment of trusts and local authorities, and you will plan the research and influencing work which will seek to share their success nationally.

Building the evidence base

In your second six months, you will work with the CEO to build out our research function. Your influencing plan will include how The Difference can learn from the work across our multi-academy trust, local authority and internal AP pioneer partners over the next four years, to develop influential publications. Research work ahead will include publishing sector-facing publications of The Difference’s own research, carried out by our research lead and associates; alongside managing external contractors and internal colleagues to bid for and deliver aligned research disseminating our ideas.

Raising your voice

This is an exciting opportunity for someone committed to inclusive policy change. The Difference has always punched above our weight in national and sector press reach. In post,  you will publish blogs and comment pieces, disseminating our shared ideas.  You will be a prominent voice on inclusion.

The Difference is still a small and growing charity. This means that our work is fast-paced, our roles are broad, and there is a culture of being highly autonomous, reactive and flexible, as the needs of the organisation evolve. If this sounds exciting rather than daunting, then this could be the role and team for you!

The Role
This is an exciting time to join The Difference as we increase our impact, reach more schools, and develop our influencing strategy. As Head of Policy and Public Affairs you will: 

Design and execute an impactful influencing plan 

• Design an influencing plan - Identify via horizon scanning opportunities to influence national policy using open policy windows, or by nudging/creating new ones. 

• Execute an influencing plan - Utilise own assets and assets across the organisation, including the Director team, to deliver against the influencing plan.

• Relationship building - Build highly credible and impactful relationships with a variety of stakeholders who hold power. This will include policy makers in national governments, local government officials, politicians, other third sector organisations and think tanks. 

• Leadership - Play a significant role internally and externally in communicating the organisation’s policy position, raising organisational and own brand.

Build policy capacity and credibility across the organisation

• Policy positions and solutions- Use the concepts, work and experience of The Difference’s programmes to develop new, and refine existing, national policy positions to shift incentives. 

• Thought leadership - Be the organisation’s education policy and political expert. 

• Generating income - Use own and team’s expertise and credibility to generate income via speaking engagements and consultancy to support the organisation’s financial sustainability. 

Person Specification

Essential – We are looking for someone with the following knowledge, experience and skills, though you may be stronger in some areas than others:

• Deep expertise in education policy, particularly on the topic of lost learning and the various policy and political debates, including areas of controversy, surrounding this policy topic. 

• Strategic thinker with a proven track record in identifying policy windows and designing activities that lead to meaningful national policy change. 

• Excellent relationship builder, who brings with them their own network of influential stakeholders and has a plan for building new relationships. Adept at navigating tricky situations and explaining complex, sometimes difficult, messages.

• Expert convener with a strong knowledge of the education sector, including which schools, trusts and local authorities are influential and experience in bringing a variety of perspectives together to generate consensus. 

• Persuasive and clear writing style for publication, including reports, press, blogs and ghost writing for members of the senior leadership team, often based on consensus positions, and designed to communicate key messages for impact. 

• Confidence and credibility in communicating nuanced messages in a contentious landscape, in writing, verbally and in public (e.g. on panels), to raise the profile of The Difference. 

• Strong project manager who can design systems and processes to keep self, team and other stakeholders on task and on time. Experience of designing programmes of work and monitoring their effectiveness. Flexible project management style that can adapt to a changing environment. Confidence in managing a variety of stakeholders and supporting them to deliver on time. 

Desired – You are more likely to be successful in your application if you have one or more of the following: 

• Familiarity with The Difference’s programmatic work, theory and practice. 

• Lived experience or insight into the school experiences of marginalised young people (e.g. those with experience of the care system, mental ill health, special educational needs, exclusion, and racism).

We know that some people, especially those from marginalised backgrounds, may hesitate to apply unless they meet every listed requirement. If this role excites you and you believe you could make a strong contribution, we warmly encourage you to apply. 
We actively welcome applications from people whose backgrounds are under-represented in the charity sector, including but not limited to: people from black, Asian and minority ethnic backgrounds, LGBTQ+ people, people with disabilities, people with experience in the case system, non-graduates and first-in-family graduates.

The Head of HR is a new role for the organisation. Over the last few years, the organisation and our staff team have grown significantly. To enable us to achieve our mission to give all young people a home, it is crucial that we make a significant shift in our HR and people plans so that staff and managers have all the support they need to succeed in these challenging times. To do so, we need to make a strategic shift with our HR capacity, improve our people systems, and make NHYC a great place to work for our 70+ strong staff team. You will work closely with the Chief Operating Officer to develop and implement NHYC’s People strategy for 2025-2030, taking on a varied role around key areas of organisational development and HR operations. You will need to build strong and trusting relationships with staff from across the organisation and act as a key advisor to the Executive Team.

We are happy to consider candidates taking their first step into leadership and we will consider exceptional part time candidates to ensure we find the right person or people for the role. We particularly welcome candidates from Black, Asian and minority ethnic communities as these are overrepresented communities in our services and yet underrepresented within our leadership.

• Permanent, full-time role in our Leadership Team (part-time considered)
• Salary: £46,800 (salary scale £46,800-£52,000)
• Deadline to apply: 9am, Wednesday 11 February 2026