Head of member services jobs
This role requires that you are resident and have the right to work in the UK.
On a day-to-day basis, you will help NEON’s partners develop effective content and digital comms strategy - and offer support and training in both digital skills and ways to stay safe online. You will centre anti-oppression in your work and be able to help people stay safe online, especially those from marginalised backgrounds. You’ll be across emerging trends, using platforms effectively and aware of how to make use of digital to empower our base and persuade people to our causes. You will be across what’s happening online and in the news - and be able to quickly jump on opportunities to tell a compelling alternative story.
This project is part of a wider Communications Hub in which you’ll play an active role, helping to develop the overall strategy and direction of the project. The overall aim of the Hub is to strengthen the communication skills and abilities of progressives in the UK. The Hub has five programmes, and Digital will be the sixth programme.
Key Responsibilities
- Lead the strategy development and delivery of the digital comms programme
- Set up and manage a reactive social media unit which clips and generates new content for spokespeople, working with a pool of consultants to create fresh digital content
- Work with the rest of the Comms Hub to develop a package of support for online influencers who have the backing of social movements, including broadcast media training, messaging insights and production tools and techniques
- Project manage a schedule of digital media trainings - including a follow-up to our flagship spokespeople training and a one-day digital strategy training for members of the wider NEON network
- Provide digital comms support to our spokespeople and allied organisations
- Working with a digital crisis comms support service - helping spokespeople skill up in countering misinformation and disinformation, and stepping in with tailored support for spokespeople receiving hate online
- Give regular insight to our partners on digital trends, changes to the media landscape and shifts in the ways digital content is shaping public opinion
- Play an active role in the wider Comms Hub, attending and feeding into key messaging and narrative development and supporting the Co-Directors with overall strategy
- Monthly oversight and control over the Spokesperson Network finances
- Fundraising and evaluation for the Hub’s ongoing needs
- Play an active part in the wider NEON team
Person Specification
Essential
- A track record of creating or managing innovative projects and bringing ideas to fruition, which push forward a progressive agenda.
- A solid understanding of digital media, online trends and the changing media landscape
- Recent experience of creating cut-through viral content that persuades new audiences of progressive arguments.
- Experience in running effective training for diverse groups of people, and making those training inclusive.
- Experience developing the personal brand, tone and positioning of an organisation, spokesperson or individual online.
- Awareness of different audience types, adapting messaging to reach specific audiences and using digital testing methods to assess impact
- Excellent team working skills - and a proven track record of building relationships.
- Experience of building networks, making connections and working across differences
About us:
NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from “what do we agree on” to “what can we win together?”
We also aim to mirror the change we want to see in social movements in the way we run the organisation internally. To that end, we are committed to building a workplace centred on joy, care and justice, whilst maintaining healthy boundaries of what a workplace is. We do this because it is important to live our values and principles, and because strategically an organisation with a healthy culture and strong foundations ensures we are always one step ahead in the fight for a just and sustainable future.
To build a culture and community that lasts, we organise around three values:
● Solidarity - we’re here to change the system and that requires working together across issues and sectors that aren’t normally in the same room. This means placing anti-oppression at the heart of our work and building the power of people most often affected by injustice to change the leadership of our movements
● Generosity is about sharing our time, resources and learning with one another as we support each other’s work. It means being open and honest with one another, especially when we hit problems, and thinking creatively about how we positively build from there
● Respect is the bottom line for all relationships in NEON. It means being respectful of different backgrounds and life experiences and giving space for all voices to be heard. This often means listening more than we talk and being open to changing ourselves as a result of what we hear.
We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this.
So:
- We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.
- We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave
There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.
Dates:
Application deadline: 12 April 2026, 11.59pm
Interview dates: First round of interviews: 28th April and 29th April 2026 Second round of interviews: 6th May 2026
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
St Mary Redcliffe is a thriving, inclusive Christian community that has grown significantly over the past twelve years. It is a traditional, robed, choral church that is also theologically progressive, committed to welcoming and valuing people of all ages, backgrounds, identities, abilities, and circumstances. The church reflects a diverse and vibrant congregation united by a shared commitment to faith, inclusion, and the belief that all are equally loved and welcomed by God.
Alongside its worshipping life, St Mary Redcliffe is a well-established heritage destination and an active force for good in one of the most deprived parishes in the country. Thousands of visitors already come each year, with ambitious plans through Project 450 to expand access, facilities, education, and interpretation, enabling many more to engage with the church’s history, heritage, and Christian story. Deeply rooted in its local context, the church invests heavily in community development, runs a community hub, and is recognised by the city as a key civic partner. All of this is sustained by a small, committed staff team, working creatively and energetically across worship, community engagement, safeguarding, heritage, governance, and the complex practical demands of running a large, historic parish church.
We are seeking an experienced and committed Finance Manager to support the work of the church by ensuring excellent financial stewardship, strong governance, and clear financial planning.
This is a key role, working closely with the staff team, clergy, churchwardens and PCC, and offering both strategic oversight and hands-on financial management.
About the Parish
- A large and active congregation with multiple weekly services
- A broad programme of pastoral care, community engagement, and outreach
- A team of clergy, paid staff, and volunteers
- Significant restricted and unrestricted funds
- Annual income and expenditure of approximately £1.4 million
The Role at a Glance
Job Title: Finance Manager
Reports to: Head of Operations
Works closely with: Staff team, clergy, churchwardens and PCC
Hours: Full time: 37.5 hours per week, with the option to reduce depending on candidate and circumstance
Contract: Permanent
Salary: £34,628
Location: Primarily on site, with opportunities for flexible/hybrid working
Purpose of the Role
The Finance Manager is responsible for the effective financial management and in large part, delivery of the church, ensuring robust systems, accurate reporting, compliance with charity and diocesan requirements, and strong financial planning. The role supports the PCC in fulfilling its legal and fiduciary responsibilities and enables staff and clergy teams to focus on the strategic priorities of the church.
This is a broad role with a large scope requiring close attention to detail in a complex organisation. There is a requirement for oversight and management as well as day to day bookkeeping delivery.
Key Responsibilities
Financial Management and Reporting
- Oversee all day-to-day financial operations of the church.
- Prepare accurate management accounts for the Head of Operations, Incumbent, Treasurer, and PCC.
- Monitor income and expenditure against budget, identifying risks and opportunities.
- Manage cash flow to ensure the parish can meet its financial commitments.
- Prepare year-end accounts and act as the main liaison with independent examiners or auditors.
Budgeting and Financial Planning
- Lead the annual budgeting process in collaboration with staff team colleagues, clergy and PCC.
- Support medium- and long-term financial planning aligned with wider church strategy and organisational priorities.
- Provide clear financial analysis and advice to inform decision-making.
Governance, Compliance, and Risk
- Ensure compliance with Charity Commission requirements, diocesan financial regulations, and PCC policies.
- Support the PCC in meeting its fiduciary responsibilities.
- Maintain appropriate financial controls, policies, and procedures.
- Assist with risk management and internal controls, including fraud prevention.
Income, Funds, and Stewardship
- Oversee the management of restricted, designated, and unrestricted funds.
- Monitor and reconcile income streams, including:
- Planned giving and donations
- Service fees (weddings, funerals, etc.)
- Grants and trusts
- Commercial and events income
- Support stewardship campaigns and fundraising initiatives with financial insight and reporting.
Payroll and Staffing Costs
- Working closely with the Governance and Administration Officer & our payroll provider to oversee payroll processing, pensions, and staff-related financial matters.
- Ensure compliance with employment and HMRC requirements.
- Work with line managers on staffing budgets and forecasts.
Systems and Processes
- Maintain and develop effective financial systems and software.
- Ensure accurate record-keeping and audit trails.
- Improve processes to enhance efficiency, transparency, and resilience.
Collaboration and Communication
- Work closely with the Head of Operations and PCC Treasurer, offering professional financial expertise and support.
- Occasional requirement to attend relevant subcommittee meetings, presenting financial reports clearly and accessibly.
- Where appropriate, support staff and volunteers with budget management and financial understanding.
- Communicate financial information sensitively and clearly to non-financial audiences.
Person Specification
Essential Experience and Skills
- Significant experience in financial management, accounting, or a related role.
- Strong understanding of budgeting, cash flow management, and financial reporting.
- Experience working within a charity, not-for-profit, or public-sector environment.
- Knowledge of charity finance and governance requirements.
- Experience of financial software
- High level of accuracy, attention to detail, and integrity.
- Strong excel skills.
- Ability to explain financial information clearly to non-specialists.
- Strong organisational skills and ability to manage multiple priorities.
Desirable Experience and Skills
- Experience working within a church context.
- Familiarity with diocesan financial frameworks.
- Experience managing complex or multi-stream income.
- Knowledge of payroll, pensions, and employment-related finance.
Personal Qualities
- Commitment to the values and mission of the parish.
- Discreet, trustworthy, and professional.
- Calm, collaborative, and solutions-focused.
- Confident in offering advice and constructive challenge where needed.
- Able to work independently while being an effective team member.
Safeguarding
St Mary Redcliffe Church is committed to safeguarding and promoting the welfare of children and vulnerable adults. All appointments are subject to appropriate safeguarding checks.
How to Apply
Applicants are invited to submit:
- Their CV and a covering letter of no more than 2 pages, outlining suitability for the role based on the information contained in the recruitment pack.
Closing Date: By 10am on Thursday 2nd April
The client requests no contact from agencies or media sales.
This role offers a hybrid working arrangement of 3 days in the office and 2 days working from home.
The Role
Working closely with the Head of Services, you will oversee the day-to-day delivery of a portfolio of services provided to members and partner organisations, ensuring they operate efficiently, deliver value and continue to evolve to meet member needs. You will also support the development of new services and partnerships that generate income and enhance the organisation’s offering.
Key Responsibilities
- Manage the day-to-day delivery of a portfolio of membership services and programmes.
- Lead and support a small team, overseeing performance, workload and development.
- Monitor service performance, risks and compliance, ensuring appropriate processes and controls are in place.
- Investigate and respond to service-related enquiries or complaints.
- Conduct research to understand member needs and identify opportunities to improve services.
- Support the development of new products, services and partnerships.
- Assist with projects to implement new services, working with internal teams such as IT, finance and project management.
- Build strong relationships with internal teams, members and external partners.
You will be an organised and proactive professional with strong administration, customer service and stakeholder management skills. You will enjoy improving services, identifying opportunities and working collaboratively across teams.
You will need to demonstrate:
- Excellent organisational and administration skills with strong attention to detail
- Experience delivering or managing services, programmes or projects
- Strong customer service and stakeholder engagement skills
- Experience researching, analysing information and making recommendations
- Confidence managing multiple priorities, improving processes and handling difficult situations
- Experience leading or supporting a small team
- Strong written and verbal communication skills
- Good attention to detail
- Good IT skills including MS Office, mainly Excel
Why Apply?
This is a great opportunity to join a respected organisation where you can shape services, develop partnerships and make a real impact on member experience while gaining exposure to service development and strategic projects.
Please apply with your CV today and a member of the TPP team will be in touch with you if your experience meets the requirements of the role.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Wimbledon Guild is a community charity in Merton offering practical help and support so that people never have to face life’s challenges alone. Whether money’s tight, someone is feeling low or overwhelmed, or they’re looking for new friends and activities locally, we’re always here.
We support more than 4,000 people across our borough every year through a range of innovative services that we continue to develop in response to changing needs.
As Head of Communications and Fundraising, you will be a key member of the Senior Management Team, leading on raising the profile of Wimbledon Guild and driving income through diverse fundraising streams.
You will be responsible for providing clear, professional direction and leadership of Wimbledon Guild’s fundraising, volunteering and communications activities.
The role offers huge personal satisfaction and the opportunity to work with a talented, friendly team, as part of a supportive and collaborative organisation.
Wimbledon Guild is a community charity in Merton offering practical help and support, so you’ll never have to face life’s challenges alone.



The client requests no contact from agencies or media sales.
Goodman Masson are delighted to be partnered with World Vision UK to recruit for a high-calibre Head of Finance to drive their financial integrity and operational excellence. Reporting directly to the CFO and serving as a key member of the Extended Leadership Team, you will ensure resources are managed with unwavering accuracy, insight, and stewardship to support vulnerable children worldwide.
You will lead core operations—from transaction processing and monthly accounts to treasury, tax compliance, and statutory reporting. You will be a critical partner to the Head of Business Intelligence and leaders across Fundraising and Programmes, embedding clear policies and modern processes that amplify World Vision UK’s mission impact.
Key Responsibilities
- Financial Control & Reporting: Oversee the production of high-quality monthly management accounts and deliver statutory annual accounts under Charities SORP (FRS 102).
- Modernisation & Innovation: Act as the Finance Systems owner and define a multi-year modernisation roadmap, embedding automation, AI for efficiency, and controls-by-design.
- Strategic Leadership: Lead and develop a diverse team of 12 (5 direct reports), fostering a service-oriented business partnering culture.
- Budgeting & Fund Management: Lead the annual budgeting cycle and oversee the management of cash, remittances, and foreign currency hedges.
- Governance & Risk: Ensure full compliance with UK law and Charity Commission standards, acting as the primary lead for external audit and banking relationships.
About You
You are an outcome-focused leader who balances strategic vision with operational rigour. You possess a continuous-improvement mindset and the ability to influence senior stakeholders with commercially aware recommendations.
Essential Requirements:
- Qualified Accountant: ACA, ACCA, or CIMA qualified with significant post-qualification experience in industry.
- Sector Expertise: Proven experience in a finance management position within the Charity sector, including the management of restricted and unrestricted funds.
- Leadership Track Record: Experience leading multi-function teams with a focus on capability building and performance management.
- Technical Proficiency: Deep understanding of internal controls, technical accounting, and large-scale budgeting processes.
- Communication: Excellent verbal and written skills, with the ability to present decision-ready papers to Board committees.
- Occupational Requirement: Given the leadership nature of this role and its responsibility for the spiritual nurturing of staff, there is an occupational requirement for the post holder to have an active Christian faith.
Desired Skills:
- Familiarity with Microsoft Business Central, Power BI, SAP Concur, Jedox, and Blackline.
Salary: Circa £70,000 per annum
Key Benefits: 7% employer pension contribution and 28 days holiday + bank holidays
Location: Hybrid: 2 days from Milton Keynes office
Application Timelines:
- Application Deadline 10th April
- 1st stage Online Interviews 21st April
- Final in person Interviews 30th April
Please click on the link to view our dedicated careers page with more details:
Head of IT & AI
Part time - 3 days per week
Based: Hybrid working,1 day per week at our office at Dowgate Hill House, 14-16 Dowgate Hill, London, EC4R 2SU.
Business Disability Forum is the leading business membership organisation in disability inclusion.
We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers, informed by the experiences of business and disabled people – as employees and consumers
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
The role
Business Disability Forum is looking for an experienced, strategic Head of IT and AI to review and manage outsourced IT services, work with colleagues to ensure applications are optimised and ensure they comply with best practice data protection. You’ll lead an AI transformation agenda so we can adopt the efficiencies of AI working with colleagues at all levels across the organisation to develop, implement and monitor a plan to embed the benefits of AI while mitigating any risks.
Business Disability Forum outsources IT support to various suppliers covering CRM (Salesforce), Microsoft 365 and Telephony. The Head of IT and AI will review and manage these relationships ensuring users are kept online and active and have the applications best suited to the organisation’s needs with consideration given for compliance with our memberships’ requirements and best practice data protection.
Business Disability Forum needs to adopt the efficiencies of AI, the Head of IT and AI will be responsible for identifying opportunities, developing our use of AI, harnessing the automation and cost savings offered while maintaining security of data and compliance with our memberships’ own compliance needs. The Head of IT and AI will work with members of the leadership team to develop, implement and monitor a plan to embed the benefits of AI throughout the organisation while mitigating the risks.
The requirement
- Experience in managing outsourced IT service desks and multiple suppliers
- Proven experience leading AI transformation initiatives, including implementing organisation-wide‑ technology changes.
- Significant experience in leading the implementation and ongoing development of CRM (preferably Salesforce) in a charity or membership organisation.
- Ability to identify and plan future needs from a digital and technical perspective.
For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role sent to jobs @ businessdisabilityforum .org .uk. If you require any adjustments to the application process please contact Barnaby Powell as set out below.
- Closing date for applications: Monday, 6 April 2026.
- First interviews are planned for the 21 & 23 April 2026
- Second interviews are likely to take place in the week commencing 27 April 2026
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at humanresouces @ businessdisabilityforum. org .uk or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our website via the link on this page.
The closing date for application is Monday, 6 Apil 2026
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.
The client requests no contact from agencies or media sales.
What if your fundraising leadership could help women move from crisis and trauma into safety and hope?
That's exactly what One25 does. This is a unique opportunity to shape and drive the income strategy behind one of Bristol's most respected, justice focused charities supporting women who street sex work. As Head of Fundraising and a member of the senior leadership team, you'll drive the diversification of income streams and lead a team that powers One25's exceptional and compassionate service delivery.
Salary: £51,104 per annum
Location: Bristol with flexibility for hybrid working (ideally 2 days per week onsite)
Contract: Permanent, 37.5 hours FTE or reduced contract considered
Benefits: 3% employer pension contribution, 33 days holiday including bank plus additional with length of service, 2 days wellness leave, up to 13 days' time off in lieu, option to join 4-Day Week Pilot after probation (work 20% less for the same salary) currently under review.
Culture: Flexible, life-and-family friendly
About the role
You'll lead a talented team across a diverse income mix, including trusts and foundations, philanthropy, individual giving, legacies, and community fundraising. Your North Star will be sustainable income that ensures women can access advocacy, support, and safety.
This role is about diversifying income and creating a long-term strategy and portfolio that strengthens supporter relationships and builds resilience at every stage of the donor journey. The charity is keen to explore the potential of high-value support, relying on your fundraising expertise to guide approaches for cultivating and stewarding major donors.
What you'll bring
You're a strategic thinker who leads with warmth and confidence, unafraid to be authentic and vulnerable. In previous roles, you've secured significant gifts, shaped income strategies, and inspired teams to grow, learn and thrive.
At heart, you're values-driven, emotionally intelligent, and committed to social justice - someone who listens deeply and leads with integrity and trust.
Most of all, you believe in the potential of women facing multiple disadvantages and you're motivated by fundraising that is ethical, relational and grounded in dignity.
Why One25?
You'll join a reflective, inclusive team that prioritises wellbeing, invests in growth and champions its values every day. The organisation is committed to continuous improvement and learning and you'll be empowered and enabled to bring your whole self to work.
Are you ready to apply?
Please send a copy of your CV or profile to Amelia Lee at Charity People as the first step.
If your experience matches what we're looking for, then we'll be in touch with more detail about the application process.
Deadline: 9am on Wednesday 18th March
Interview dates will be confirmed soon.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
To meet women who street sex work where they are, supporting them to move from crisis and trauma towards independence in the community.



In their search for a new Head of Financial Planning and Analysis on a permanent basis, The National Archives are partnering with Robertson Bell.
The Organisation
The National Archives is home to 1,000 years of our nation's histories, from Domesday to Downing Street tweets, our vast collection of archival treasures is as varied as it is inspiring.
Our mission is to collect and preserve the public record, to connect citizens with their history through unrivalled collections and to partner with archives everywhere. In 2038 we will celebrate the bicentenary of the founding of the Public Record Office, and our 2038 vision is for The National Archives to be the living digital archive of the state.
With a highly motivated and engaged staff of around 650 based in a beautiful setting in Kew, The National Archives is a surprising and inspirational mixture of talents, from their world-leading experts in history, digital, technology, and conservation to their impressive operational teams delivering public services and providing leadership for the archives sector. To find out more visit:
The role
Operating within the Finance and Performance Directorate, as Head of Financial Planning and Analysis, you will lead the Finance Business Partner and Senior Management Accounts team. You will develop the financial planning and analysis capabilities of the team that will better support financial decision making across the organisation and effective risk management. You will lead on The National Archives' financial planning through Spending Reviews and Fiscal Events; ensuring these are reflected and managed internally through budgets, efficiencies and multi-year business planning.
Other responsibilities include:
- Leading the Finance Business Partner and Senior Management Accounts team, providing clear direction, coaching, and support to ensure high-quality professional finance support and advice is provided to the organisation and development of team members.
- Deputising for the Finance Director as required and help lead the Finance and Performance team through periods of change.
- Leading The National Archives' financial planning at single-year and multi-year levels Spending Reviews and other fiscal events.
- Overseeing the annual business planning process to ensure an effective process that allocates budgets and defines key business priorities, and building financial modelling capabilities to support senior managers.
- Delivering timely and accurate management accounts and re-forecasts, presenting key insights and recommendations to the Executive Team, Board, and Committees.
- Acting as a Finance Business Partner, supporting Directorates and budget holders to ensure financial responsibilities are understood, business cases are robust, and governance processes are followed.
- Building strong relationships with internal and external stakeholders, including Directors, Heads of Department, and HM Treasury, ensuring finance is trusted and influences decision-making.
- Promoting and realising the benefits of our ERP system across Directorates and the wider finance function.
Full details of the job role available in the candidate pack
The successful candidate will
- Be qualified with CCAB, CIMA or equivalent with significant financial experience over an extended period of time, including experience in a relevant strategic financial role.
- Have significant experience of leading and motivating a team of finance professionals to deliver against their personal and team objectives and promote excellence.
- Will be an initiative-taking and an effective organiser, which will allow you to work fluidly in a demanding environment, remaining flexible at all times.
- Have the ability to influence and make impact at senior levels and across the organisation through excellent interpersonal and communication skills including building and maintaining networks and relationships.
- Have an excellent personal presentation and written communication skills, including the ability to put complex financial issues into plain language for non-specialist audiences and build this capability within the team.
- Adopt a collaborative approach to problem solving and the ability to consider a number of options and scenarios in order to achieve effective outcomes.
- Have strong analytical skills to identify and interpret trends and improve financial forecast data.
- Be able to lead, promote and embed the use and value
We’re looking for an experienced Head of IT and Digital Transformation with a track record in digital project management, of implementing IT and CRM systems, and of developing digital transformation strategies.
The client requests no contact from agencies or media sales.
The Salvation Army – Assistant Head of Legacy and In Memory Fundraising
Location: Hybrid working, 2 days in office, London SE5.
Salary: £53.952 – £57,055 per annum.
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, is seeking an Assistant Head of Legacy and in Memory Fundraising to increase the number of In Memory donors and legacy supporters who will leave a future gift to the charity in their Wills.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres, they make a powerful difference to people across the UK who might otherwise be excluded.
The Assistant Head of Legacy and In Memory Fundraising is a senior role in the Legacy and In Memory Fundraising team, working alongside the Head of Legacy and In Memory Fundraising to drive activities after a significant and sustained investment in this area by the organisation.
The role will lead on the delivery of a multi-channel legacy marketing programme and championing legacy giving across the organisation. The post-holder will be responsible for establishing a year on year 10% increase in the number of legacy enquirers, considerers, intenders and pledgers to the charity, as well as establishing a new in memory fundraising programme that will increase annual income.
The successful candidate will have extensive expertise in all aspects of legacy and in memory fundraising and of project managing multiple campaigns across a range of channels, achieving and improving target revenues. You will have a track record in successful strategic planning, management and implementation of strategy and be a highly organised project manager able to work across simultaneous complex projects.
Your excellent leadership and people manager skills working and building high performing teams will be combined with strong financial management and analytical abilities. You will also be skilled in creative development and be an excellent communicator, able to influence at a senior level and to develop strong, successful, collaborative and influential working relationships. Finally, you must be able to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 30th March, 9am
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Our Second Home (OSH) is the UK’s youth movement for people with refugee backgrounds. We support young people to build community, become leaders, and flourish into adulthood in the place they call home.
Each year, hundreds of young people from dozens of countries and living in London & Bristol take part in our residential programmes, leadership training and youth hubs. Our residentials are often the first step – immersive, relationship-rich spaces where young people connect, reflect and begin to see themselves as leaders. From there, many move into leadership training and take on volunteer roles within the movement.
Our work is youth-led and rooted in lived experience. We are now implementing our 2025–2028 strategy, focused on strengthening quality, embedding learning and ensuring our growth is sustainable and safe.
The Head of Programmes is a senior leadership role, reporting to the CEO and managing two senior colleagues. You will hold responsibility for the quality, coherence and safeguarding of all programme activity.
Responsibilities (abridged - see attached job description)
Programme Leadership & Strategy in Practice
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Lead implementation of OSH’s 2025–2028 programme strategy.
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Oversee the design, quality and coherence of residentials, leadership training and hubs.
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Take operational responsibility for residential delivery, including participant referrals, recruitment of staff and freelancers, programme content and educational standards.
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Attend and lead approximately five residential programmes per year.
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Identify opportunities to strengthen youth engagement and leadership pathways as the organisation scales.
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Ensure programme data is accurately recorded and used to improve delivery.
Team Leadership
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Line manage the Communities Manager and Leadership & Volunteering Manager.
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Provide structured supervision, clear objectives and professional development support.
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Ensure strong coordination between hubs, residentials and leadership pathways.
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Build a culture of accountability, reflection and continuous improvement.
Safeguarding & Welfare
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Act as Deputy Designated Safeguarding Lead and serve as DSL at events as required.
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Ensure safeguarding practice is robust, consistent and embedded across all activities.
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Respond to safeguarding and behavioural issues appropriately and oversee safe recruitment processes.
Partnerships, Budget & Oversight
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Maintain referral partnerships and represent OSH externally where appropriate.
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Hold programme budgets within agreed limits and ensure financial discipline.
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Embed monitoring, evaluation and reflective practice across the programme team.
Experience & Competencies (abridged - see attached job description)
Essential
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At least 5 years’ experience in youth or youth-centred programming, including residential or intensive settings.
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Experience designing and delivering leadership development or informal education programmes.
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Strong facilitation and training skills.
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Demonstrable experience managing staff and developing teams.
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Strong understanding of safeguarding practice and willingness to act as Deputy DSL.
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Experience working with young people from refugee or asylum-seeking backgrounds, or strong understanding of the issues affecting them.
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Ability to balance strategic oversight with hands-on delivery in a part-time senior leadership role.
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Strong organisational skills and commitment to inclusive, youth-led practice.
Desirable
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Level 3 Safeguarding training.
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Experience managing programme budgets.
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Experience contributing to organisational strategy or scaling programme models.
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Familiarity with Google Workspace, Beacon CRM, MyConcern or similar systems.
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Lived experience of migration or displacement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This senior leadership role oversees a portfolio of 13 high-performing, award-winning retail shops generating over £3.5m in annual sales. The role is responsible for maintaining and growing this performance through strong leadership of paid staff and volunteers, working closely with the central trading team and hospice colleagues.
The post holder balances commercial focus with creativity, accountability and strong people skills, supported by a genuine passion for retail excellence. Retail is a vital part of the hospice’s long-term success and sustainability.
The Hospice of St Francis provides free care across West Hertfordshire and South Buckinghamshire. Over 80% of its income comes from trading and fundraising. Our retail operation is one of the strongest in the sector, with innovative shop formats, committed volunteers and teams delivering excellent customer service.
Experience:
Extensive senior retail management experience across multiple sites or channels, ideally within a charity or values-led organisation. Demonstrated success in increasing sales income and net profit while maintaining strong cost control.
Growth & E-commerce:
Proven experience developing and growing online or e-commerce sales, alongside identifying and delivering new business opportunities, including expansion of shop portfolios.
Leadership:
Strong, inspirational leader with a track record of developing high-performing teams of staff and volunteers. Experienced in collaborative working with marketing and wider support teams.
Skills:
Highly commercially astute with strong analytical capability and a solid understanding of profit and loss. Excellent communication, negotiation, and relationship-building skills.
Other:
Full UK driving licence and access to transport. Flexible approach to working hours, including weekends.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with a London-based charity that supports homeless and vulnerable people to recruit for an Interim Head of Finance. This is a full time, contract role for 6 months however the charity is also open to this being a permanent role. To start by April 2026, the role is based from their London office and remotely.
Managing a small team, the Head of Finance will oversee all aspects of the day to day finance function, ensuring the operation runs smoothly. You will support your team members, provide advice and guidance where necessary, and ensure that deadlines and targets for the team are met.
The successful candidate will have proven experience of managing a finance team previously, having worked aT Head/senior level. You will have experience of working in a larger charity, with a mindset of finance as an organisational resource rather than a separate department. You will be adept at supporting and motivating teams, with excellent organisational skills, ensuring actions for the team are completed in a timely manner. You will ideally have some experience of working with contracts and services.
To apply please submit your CV only in the first instance. You may also be asked to complete a short supporting statement if you do progress further in the recruitment process.
Please note: Due to the requirement to appoint someone by April 2026 applications and interviews will be on a rolling basis therefore we encourage candidates to apply ASAP
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a Head of HR / Business Partner to lead and deliver a best practice HR function for Flint House, ensuring the provision of high-quality, compliant and strategic people services that support operational excellence and the Charity’s mission of providing evidence-based rehabilitation to serving and retired police officers.
Reporting to CEO as a member of the Exec team, with one direct report, this role operates at both strategic and operational levels, advising Trustees, the CEO and senior leaders while ensuring effective day-to-day HR delivery across the organisation.
We are flexible and will consider applications for full time and part time. The role is very much site based due to staff base and patients, but there is potential for one day hybrid working a week.
Key responsibilities and competencies :
- Lead on complex employee relations matters including capability, grievance and disciplinary cases.
- Conduct investigations, formal hearings and appeals where required.
- Provide expert advice and guidance to managers on all employee relations matters.
- Maintain and develop employment contracts in line with organisational needs and legislative requirements.
- Support managers in managing absence and attendance effectively.
- Develop, implement and deliver the HR Strategy aligned to the Charity’s organisational objectives.
- Lead workforce planning and quarterly resource meetings in collaboration with the CEO and Heads of Department.
- Support organisational change initiatives, ensuring a consistent and well-managed approach.
- Contribute to organisational development and continuous improvement initiatives.
- Provide data-driven insights and reports to Exec and the CEO to inform strategic decision-making.
- Ensure full compliance with UK employment legislation, case law and regulatory requirements.
- Ensure pay, benefits and reward practices remain legally compliant and appropriately benchmarked, advising Finance and Payroll practices
- Monitor legislative developments and advise Trustees and the CEO on required changes.
- Develop, review and maintain HR policies, procedures and conditions of service.
- Liaise with external professional advisers, including employment solicitors where required.
Successful candidate will be CIPD Level 7 or similar experience with evidence of continuing CPD.
In addition - you will have
- Strong strategic and operational capability.
- Significant experience as a Senior HR Generalist
- Excellent interpersonal and influencing skills, with credibility at Executive level.
- Clear, confident written and verbal communication skills.
- Strong analytical and reporting capability.
- Ability to prioritise, delegate and manage competing demands.
- Coaching and advisory capability.
- High level of IT literacy (Microsoft Office suite and HR systems / Sage HR and iHasco).
About us :
Flint House Police Rehabilitation is a registered Charity offering rehabilitation services to ill or injured serving and retired police officers suffering from a wide variety of physical and mental health conditions. Every year we treat over 3,000 police officers. Located just outside Goring on Thames in our beautiful Flint House and set in 20 acres of ancient woodland, this key role will drive the people and culture objectives for the Charity.
We offer a comprehensive benefits package including on site free parking, lunch or breakfast, free on site gym, comprehensive EAP program, Medical Cash program, Life Assurance,36 days holiday and usual Pension benefits.
The role is very much based on site, with restricted public transport, so own car is essential.
Our mission is to deliver world class preventative and rehabilitative care for people in the police service.
The client requests no contact from agencies or media sales.
Volunteer Manager
YMCA St Helens
Salary: £35,000 • Contract: Permanent, 35 hours per week • Location: St Helens
YMCA St Helens is looking for an experienced and motivated Volunteer Manager to lead the development of our volunteering programme across housing, youth, early years and community services.
You will recruit, train and support volunteers, ensuring they feel valued, confident and equipped to make a meaningful impact. Working closely with colleagues and partners, you will create diverse volunteer opportunities, strengthen community relationships and develop our corporate volunteering offer.
Key responsibilities include:
- Designing and delivering a high‑quality volunteering framework
- Recruiting, inducting and supporting volunteers
- Developing training, supervision and recognition processes
- Coordinating corporate volunteering activities
- Supporting events and external engagement
- Ensuring compliance with safeguarding, data protection and health and safety
About you:
You will have experience managing or coordinating volunteers, excellent communication skills, strong organisational ability and a commitment to the values and social mission of YMCA St Helens. Experience with corporate volunteering or community events is beneficial.
If you are passionate about empowering people and building a thriving volunteer community, we would love to hear from you.
Apply with cover letter and CV by 3rd April 2026, noon.
Interviews to be held week commencing 13th April 2026.