Head of supporter experience jobs

About the role

The Head of Buildings & Facilities is responsible for the effective, safe and compliant management of The Passage’s buildings and for ensuring that Facilities support the charity’s residential services, day services and offices. The role ensures compliance with statutory, regulatory and organisational requirements, maintains high standards of safety and sustainability as well as delivering value for money.

The role also helps develop and implement our Asset Management Strategy, ensuring our building stock remains in good condition in the medium and long term.

The Head of Buildings & Facilities is supported by a small but experienced Facilities Management team and a number of external contractors.

Main duties

 Strategic Asset Management

• Be a leading part of a team to develop and implement an Asset Management Strategy, including reporting on the condition of buildings, forward planning of major renovations and compliance works, making recommendations for investment planning and capital works programmes.
• Play a leading role in plans to acquire new property assets and to bring them into effective use.
• Ensure the work of the Facilities Management team dovetails with the requirements and regulatory requirements of our residential services.
• Implement and embed tools and systems to improve the efficiency and forward-planning of the team’s work.

Buildings and Facilities Management

• Manage the day-to-day operation of the Passage’s buildings ensuring they are safe, secure, accessible and fit for the services provided to our clients.
• Oversee the Facilities Management team to ensure the fabric and systems of all the charity’s buildings are maintained in line with statutory and regulatory standards.
• Work with the Facilities Management team to (i) oversee planned preventative maintenance and improvements to all of The Passage’s sites (ii) oversee and support the team to provide a quick, reliable response to maintenance and repair requests.
• Ensure colleagues and residents are engaged and informed in advance of any issues which may affect them, thereby minimising potential disruption.

Health and Safety

• Act as the lead and Responsible Person for Health & Safety (H&S) across the organisation including risk assessments, accurate and timely recording of health and safety issues, carrying out audits and investigations as necessary.
• Respond to any reported H&S risks, prioritising any reported risks with a significant potential for harm.
• Ensure The Passage is compliant with all relevant H&S statutory, regulatory and legislative requirements, including but not limited to: Fire safety; Gas, Electrical and Water safety; Asbestos management; RSH regulations.
• Formalise, develop and monitor the H&S framework and policies.
• Working with the Facilities Management team, ensure all work is carried out in full compliance with H&S requirements and best practice, whether that work is carried out by Passage staff or by third party contractors.
• Ensure robust record-keeping and compliance reporting to management and Board.

Relationship Management (Contractors and Suppliers)

• Ensure relationships with key services suppliers are well managed by the Facilities Management team. Work with the team to monitor the quality and timing of external contractors’ work and to address any shortcomings promptly.
• Ensure that all contracts for ongoing work and for one-off pieces of work are awarded in full accordance with The Passage’s procurement policy, ensuring best value for money and high-quality delivery.
• Together with the Facilities Management team, ensure contractors conduct themselves professionally and respectfully whilst attending any of the Passage’s locations and to ensure they follow our safeguarding policy at all times.

Teamwork and Line Management

• Line manage the Facilities Management Co-ordinator with an emphasis on supportive communication, skills development and progress towards personal objectives, including his line management of other members of the team.
• Develop positive relationships with all other teams at The Passage’s multiple sites and promote practices to reduce the need for repairs and replacements.
• Be a proactive and constructive member of The Passage’s Senior Management Group

Financial

• Develop and manage the Facilities Management budget, including capital spend, monitoring spending against budget and explaining variances.
• Support business planning through accurate forecasting and long-term planning of major financial spending.
• Ensure value for money and effective financial control across all areas of responsibility.

General Responsibilities

• Working with your Line Manager, develop your role to keep pace with The Passage’s plans and ambitions; participate in regular supervision and annual appraisal and to lead in identifying your own development and training needs.
• Represent The Passage in a professional manner at all times, carrying out your role to a high standard, and to always work in accordance with the aims, values and ethos of The Passage
• Make sure The Passage’s policies are followed within Buildings & Facilities Management, particularly those for Safeguarding, Health and Safety, Data Protection, anti-Harassment and Equality and Diversity.
• To participate in meetings, training and other events as required.
• Undertake any other duties which are commensurate with the role.

General Responsibilities 

• Working with your Line Manager, develop your role to keep pace with The Passage’s plans and ambitions; participate in regular supervision and annual appraisal and to lead in identifying your own development and training needs. 
• Represent The Passage in a professional manner at all times, carrying out your role to a high standard, and to always work in accordance with the aims, values and ethos of The Passage 
• Make sure The Passage’s policies are followed within Buildings & Facilities Management, particularly those for Safeguarding, Health and Safety, Data Protection and Equality and Diversity. 
• To participate in meetings, training and other events as required. 
• Undertake any other duties that may be required which are commensurate with the role. 

Desired Experience

• E1 – Proven experience in leading a complex Buildings and Facilities Management function, including effective management of external contractors.
• E2 – Experience of developing and/or implementing a buildings Asset Management Strategy.
• E3 – Experience of introducing a systematic approach to Facilities Management, covering Health & Safety, Regulatory compliance and Planned Preventative Maintenance.
• E4 – Experience of developing and getting the best from a small team.
• E5 – Experience of effectively managing budgets.
• E6 – Experience of playing leading role in major projects as well as day to day operations.
• E7 – Demonstrable experience of taking a long-term planning view at the same time as delivering on day-to-day priorities.

Desired Knowledge

• K1 – Strong understanding of Health and Safety and other legislative and regulatory requirements, ideally gained in an environment providing residential accommodation.  
• K2 – Professionally recognised Health & Safety and/or Buildings and Facilities Management qualification (eg IWFM, NEBOSH, IOSH).  

Are you new to office work or looking to gain varied experience in a supportive environment? We have an exciting opportunity for a Recruitment Administrator to join our Creative Support Recruitment Department, dedicated to the in-house recruitment of the best candidates to work in our own social care services.

 

This is a varied role that encompasses elements of Recruitment, HR and Marketing. This makes it ideal for candidates’ looking to develop the skills and knowledge to lead into a career in one these areas without the pressures of an agency environment.

Based at our friendly Head Office in Stockport, located just a few minutes’ walk from the train and bus services, you will have involvement in all stages of the recruitment process. Liaising with service managers and other seniors, you will assist them in their recruitment by working on advert content creation, online job posting, providing relevant interview questions and taking on a front facing role by promoting our vacancies through local jobs fairs.

Additionally, you will support candidates through the onboarding process of pre-employment checks through to their start date thereby providing you with the foundation for successful career.

We require no previous office related experience but the ideal candidate must be able to demonstrate excellent written and verbal communication skills and attention to detail, as well as the confidence and self- assured nature to speak to candidates and managers at events and whist managing their own caseload. This is a full time role primarily working Monday to Friday, 9am till 5pm.

Vacancy Reference Number: 84372

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas.

About the Role

Ready to take the lead and make a real difference?

This is a fantastic opportunity to launch and grow an exciting new challenge events programme, while delivering standout fundraising and engagement events for Cherry Trees.

You’ll be at the heart of innovation- working closely with our Community & Partnerships team and Head of Fundraising and Communications to boost participation, elevate supporter experiences, and maximise the success of our bespoke events.

From shaping a fresh, dynamic events strategy to delivering unforgettable experiences, you’ll:

• Drive participation and sustainable income
• Develop inspiring supporter journeys
• Manage key third-party and flagship events
• Bring bold, creative ideas to life
• Create compelling content (with support from our Comms team)

This is your chance to test new ideas, think creatively, and deliver events that not only raise vital funds—but also raise our profile and impact.

About You

You’re not just organised - you’re driven, passionate, and people-focused.

With a background in fundraising and events (and ideally a love of challenge events yourself!), you thrive on creating meaningful experiences and building lasting relationships.

You bring:

• Strong communication skills across all channels
• Excellent organisation and attention to detail
• A natural ability to connect with and inspire others
• A passion for delivering exceptional supporter experiences

You understand that every interaction matters, and you go the extra mile to create moments that delight, inspire loyalty, and keep supporters coming back for more.

Why Cherry Trees?

We have ambitious plans to support even more children and families - and we need someone who shares our passion and drive.

If you’re ready to:

• Make a meaningful impact
• Grow income, participation and supporter engagement
• Be part of something truly special

…then we’d love to hear from you.

Head of Community Services

£54,961 PA
37.5 hours per week
Working days: Predominately Monday-Friday with On Call requirements

Benefits

5 weeks’ holiday plus Bank Holidays Pension Scheme, Staff referral scheme (earn extra each time you successfully refer someone), Employee Assistance Programme, including private GP access, Blue Light Card discount scheme, Free DBS check, Free parking and uniform

Closing date: 3rd July
Interview date: 13th July

Make a genuine difference, every day

At Nottinghamshire Hospice, we’re proud to lead the way in delivering compassionate, community-based palliative care for people living with a terminal or life limiting illness across Nottingham and Nottinghamshire. Our values—Compassion, Trust and Ambition—guide everything we do, for the people we support and for each other.

About the Role

The Head of Community Services is a senior leadership role responsible for the operational, and clinical delivery of Nottinghamshire Hospice’s community-based services. You will ensure the provision of high-quality, safe, and compassionate palliative and end-of-life care, supporting people to live as well as possible in the place they call home.

As a key member of the Hospice Leadership Team, you will provide visible and inspiring leadership, driving excellence in care delivery, service performance, and workforce development. This role combines strong operational management with professional clinical leadership, requiring an experienced registered healthcare professional with a sound understanding of palliative and end-of-life care.

You will lead and develop our Hospice in Your Home (24-hour service) and Wellbeing Day Services, ensuring they are responsive, sustainable, and patient-centred. The role involves regular travel across Nottinghamshire and participation in the clinical on-call rota (approximately one week in every five weeks).

What we’re looking for

We are seeking a compassionate and experienced leader to drive excellence in our community palliative care services.

You will champion equity, inclusion, diversity and belonging, while fostering a positive, high-performing culture where staff feel supported and empowered. With strong experience in service delivery, you will manage performance, resources, and workforce planning to meet the needs of our patients and families.

You will build effective partnerships with healthcare and community stakeholders, helping to improve access and patient pathways. A commitment to quality, governance, and continuous improvement is essential, alongside the ability to lead confidently in complex situations.

Above all, you will embody our values of Compassion, Trust, and Ambition, helping us deliver outstanding care and shape the future of hospice services.

You don’t need to meet every desirable criteria — we recruit based on values.

If you’re compassionate, reliable and eager to learn, we’d love to hear from you.

Equity, Diversity, Inclusion and Belonging

We want Nottinghamshire Hospice to be a place where everyone feels they belong. We warmly welcome applicants from all backgrounds and value the different perspectives and experiences that help us provide better care. We particularly encourage applications from people who are currently under‑represented in our workforce, including individuals from minoritised ethnic communities, people with disabilities, and men.

The successful applicant will be subject to an Enhanced DBS check with Barred List and must be eligible to work in the UK. Nottinghamshire Hospice is a non‑smoking organisation.

Due to the number of applications we receive, if you haven’t heard from us within three weeks of the closing date, please assume your application has not been successful.

Your privacy

We are committed to protecting your personal information and being transparent about the data we hold. We collect and process information such as your CV, cover letter and application in line with data protection laws. You can read our full Privacy Policy on our webiste.

Registered Charity No: 509759

Harris Hill is delighted to be partnering with a leading arts organisation to recruit an Interim Head of Strategic Planning.

London | £50,000–£55,000 | 1 year FTC

This senior role will lead strategic funding and planning activity, with a particular focus on securing major public funding and developing compelling funding applications. Working closely with executive colleagues, you will help shape organisational strategy, oversee reporting and impact measurement, and ensure strategic priorities are effectively delivered.

Key responsibilities:

• Lead the development of major funding applications, creating compelling cases for support and coordinating contributions from senior stakeholders.
• Oversee impact measurement, evaluation and funder reporting, ensuring compliance and using data to strengthen organisational storytelling.
• Support strategic planning and performance monitoring, helping to deliver organisational priorities and long-term objectives.
• Produce high-quality strategic reports, briefings and research to inform decision-making and support advocacy across the sector.

We are looking for someone with:

• Significant experience leading funding applications or bid development within the arts or not-for-profit sector.
• Strong understanding of the UK public funding landscape.
• Excellent writing and stakeholder management skills.
• Experience using data and insight to support strategic decision-making.
• The ability to manage complex projects and work effectively with senior stakeholders.

This is an exciting opportunity to make a meaningful impact within a high-profile cultural organisation during a pivotal period of development.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are looking for an Interim Head of Legal to lead the RBL Legal Team and act as the organisation’s principal legal adviser. This Head of Legal role will take ownership of legal strategy and delivery across a broad portfolio including charity law matters, commercial contracts, governance, regulatory compliance and data protection.

As Head of Legal, you will work closely with the Chief of Staff, Executive Team and Board of Trustees, providing clear, practical legal advice that supports decision-making, manages risk and keeps the organisation compliant across the UK and overseas.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

In this Head of Legal role, you will lead the Legal Team and set the direction, standards and quality of legal advice across the organisation. You will oversee key legal and regulatory risk areas including safeguarding, intellectual property, disputes, and data protection, ensuring these are properly embedded within our governance and risk frameworks. You will also lead engagement with key regulators including the Charity Commission, ICO, FCA and Fundraising Regulator, including serious incident reporting and Audit & Risk Committee liaison where required.

This is a senior leadership role with genuine breadth and influence. You will be trusted with complex and often sensitive legal matters where judgement and clarity are essential, working at the centre of organisational decision-making alongside senior leaders. For an experienced legal professional, this Head of Legal role offers the opportunity to shape how legal services are delivered, influence strategy at the highest level, and play a key role in how risk and governance are managed across a national organisation.

You will be an experienced UK-qualified solicitor operating at a senior level, with multi discipline inhouse experience of at least 10 years PQE, ideally within the not for profit/charity sector. You will be confident working independently whilst managing a small in house team.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. This is a full time post, however we are open to discussion around flexible working for the successful individual.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Salary: £65,000-£68,000 per year

Contract Type: Permanent

Location: UK (minimum 2 days per week in the London office)

Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours

Reporting To: Chief Engagement Officer

HOW TO APPLY

Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by midnight on 1st July via the Workable link.

In your covering letter, please demonstrate your motivations for applying for the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description.

We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates should also explain how and why they used them.

Please use see our AI guidance for Job Applicants.

INTERVIEW STAGES

The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):

• First-round interview w/c 13th July
• Second-round interview w/c 20th July

Candidates will be asked to prepare a presentation (10–12 minutes maximum) on a major donor stewardship communications plan. Candidates should allocate no more than 3 hours to prepare this task.

• Final interview with the CEO w/c 27th July

ABOUT THE ROLE

Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work and partnerships continue to grow, so does our ambition to tell powerful stories that shine a light on the barriers young people face, champion solutions, and inspire meaningful action. 

The Head of Major Donors will play a critical role in strengthening and stewarding Mission 44’s relationships with high-value donors, philanthropists, and strategic supporters.

This role will work alongside the Chief Engagement Officer to lead the development and delivery of a thoughtful, personalised and impactful Major Donors programme that deepens donor pipeline and engagement, increases contributions, strengthens long-term relationships, and inspires continued investment in Mission 44’s mission and impact.

The successful candidate will combine exceptional relationship management skills, a solid network of donors, strong project coordination and communications, with strategic thinking.

They will work closely across fundraising, communications, programmes and leadership teams to ensure donors experience meaningful engagement with Mission 44’s work, values and community.

Requirements

MAJOR DONOR CULTIVATION AND RELATIONSHIP MANAGEMENT (70%) 

• Lead the organisation’s cultivation of new donors and deepening of the major donor pipeline. 
• Personally lead the cultivation, solicitation and stewardship of major donors and prospects for six/seven-figure gifts.
• Lead the implementation of Mission 44’s global major donor stewardship strategy, ensuring all major donors feel engaged in and inspired. 
• Manage and coordinate stewardship plans for high-value donors and philanthropic partners
• Build trusted, long-term relationships with major supporters through thoughtful and personalised engagement
• Develop tailored donor journeys that reflect supporter interests, motivations and impact priorities
• Identify opportunities to deepen donor engagement and increase long-term support
• Provide administrative support for the Global Growth Committee
• Work with Head of Engagement and Events to plan and deliver donor engagement opportunities at events, briefings, roundtables and programme visits to bring donors closer to our work 
• Support leadership engagement with major donors and key stakeholders
• Coordinate donor experiences linked to Mission 44 campaigns, partnerships and strategic moments
• Help create meaningful opportunities for supporters to connect with Mission 44’s mission, young people and impact

DONOR COMMUNICATIONS AND IMPACT REPORTING (20%)

• Ensure donors receive timely, high-quality communication and reporting
• Coordinate the creation of bespoke donor updates, reports and impact communications
• Work collaboratively with programme and communications teams to translate impact into compelling donor narratives
• Work with the communications team to ensure stewardship materials are high quality, aligned to brand and reflective of Mission 44’s values
• Support the development of case studies, impact stories and donor-facing content

SYSTEMS MANAGEMENT AND COLLABORATION (10%) 

• Maintain accurate donor records, engagement tracking and stewardship activity within CRM systems
• Monitor stewardship activity, timelines and reporting commitments
• Contribute to donor analysis, segmentation and fundraising insights
• Work closely with wider fundraising colleagues, communications and impact teams to deliver integrated supporter engagement
• Support senior leadership and ambassadors with donor preparation, briefing materials and relationship management
• Contribute to a collaborative, inclusive and high-performing fundraising culture

ABOUT YOU: SKILLS AND EXPERIENCE

ESSENTIAL 

• Significant experience in major donor cultivation, stewardship, philanthropy or high-value relationship management
• Proven track record of managing relationships with high-net-worth individuals, philanthropists or strategic supporters
• Experience developing and delivering donor stewardship plans and engagement strategies
• Proven success in the direct solicitation and stewardship of six- and seven-figure philanthropic contributions.
• Excellent written and verbal communication skills
• Experience producing high-quality donor reports and communications
• Strong project management and organisational skills
• Experience working with CRM systems and donor databases
• Some travel, particularly to the US 
• Ability to manage multiple priorities and stakeholders effectively

DESIRABLE

• Experience of major donor management at a global level 
• Experience of Fundraising for a grant-making / campaigning organisation
• Experience with Principal Gifts processes   
• Experience supporting fundraising campaigns or major gifts programmes
• Understanding of education equity, youth opportunity or systems change work
• Experience working within high-profile or fast-paced organisations
• Event management and donor engagement experience

PERSONAL QUALITIES  

• Exceptional relationship-building and interpersonal skills
• Highly organised with strong attention to detail
• Emotionally intelligent and discreet
• Strategic and proactive thinker
• Strong collaboration and stakeholder management skills
• Ability to communicate impact in a compelling and authentic way
• Passion for equity, inclusion and social justice
• Commitment to Mission 44’s values and mission
• Resilient with demonstrated ability to work in a fast-paced environment.

Benefits

• Enjoy 28 days annual leave, plus a day for your birthday
• Use our cycle-to-work scheme and free gym access
• Save for retirement with our generous pension package
• We finish every Friday at noon in August
• Optional health insurance and acccess to an EAP
• Professional development budget of £1k
• Unlimited volunteering leave, as agreed with your manager
• Wellbeing allowance to spend in whatever way works for you
• Competitive parental leave package

Head of Group FP&A: £85,000 - £93,000 + Enhanced Benefits | London | Hybrid Working

For a large, global organisation, we are recruiting a Head of Group FP&A. Leading a team of 4, the Head of Group FP&A sits at the heart of Group and Global Finance, and leads Group MI, Reporting, Planning and Forecasting across the organisation. The role oversees cash and balance sheet forecasting for the Group and Subsidiaries and ensures insightful reporting to external stakeholders. Liaising with the Shared Service Centre, Centres of Excellence, and Regional finance teams, this role will shape and embed the implementation of new planning and reporting tools and will work with the business to create best-in-class FP&A processes during a time of substantial change and transformation. The Head of Group FP&A will shape and embed a unified finance culture and service model and will deliver a new planning tool (Anaplan) as part of the Finance Transformation Programme across the UK, International Regions and Global Strategic Business Units, partnering with Regional FD's and Business Directors.

Main Duties:

• Provide first-class Group FP&A and MI reporting service globally and regionally, for all strategic business units
• Ensure all Group FP&A processes meet the organisation's strategy, objectives and TOM
• Drive continuous improvement using technology to achieve best practice in Group FP&A
• Provide high-quality, insightful MI for the Group, making improvements as needed
• Develop and improve balance sheet and cash forecasting for the Group to meet external stakeholder requirements and develop Group forecasting of income and expenditure and cash for all subsidiaries
• Support Treasury in the forecasting of trapped and restricted cash forecasts
• Support leadership in coordinating and delivering Long Term Finance Planning, 5yr financial plans (3-statements)
• Develop strong relationships with stakeholders in the UK and globally including the SSC, Centres of Excellence and MSP
• Drive the development of a more effective financial planning and forecasting process and lead the implementation of Anaplan, working with the business to increase the effectiveness of the FP&A process in the UK and globally
• Drive a step change in cash and balance sheet forecasting at Group and Entity level
• Drive the implementation of Global FP&A processes and Reporting Tools

Person Specification:

• CCAB Qualified with proven experience delivering and managing in similar FP&A roles
• Strong commercial experience gained in a complex global matrix-managed organisation
• Experience leading teams in organisations undergoing change and driving for growth
• Experience with the appraisal of investment projects
• Experience with implementing new and enhanced financial reporting and MI tools
• Shared Services (SSC) experience
• Development and optimisation of SAP accounting and planning applications i.e., Anaplan

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

This is an opportunity to play a leading role in shaping the future of Resources for Autism.

Since 1997, we have supported autistic people and their families through services that are safe, empowering and neuro-affirming. As demand for our work continues to grow, we are looking for an ambitious and strategic Head of Income Generation & Business Development to help us build a stronger, more diverse and sustainable future.

Reporting to the CEO and joining our Senior Leadership Team, you will lead the development of a progressive income generation strategy that expands new partnerships, income streams and opportunities for growth — ensuring we can continue delivering life-changing support to autistic people across London and the West Midlands. 

We are looking for someone who combines commercial awareness with creativity, relationship-building and a genuine commitment to social impact.

LOCATION: London (or Birmingham with regular travel to London)

SALARY: £50,000 - £56,000 depending on experience

HOURS: Full time

The Role

You will design and deliver a new income generation strategy that unlocks growth across:

· Corporate partnerships

· Major donors and philanthropy

· Community, individual and digital giving

· Earned and paid‑for services

· Grants, trusts and public sector funding (as part of a balanced mix)

· Recurring /regular donations from committed individuals

You will take an “intrapreneurial” approach — spotting opportunity, building new propositions, testing ideas and learning quickly — while embedding a culture where income generation is seen as a shared organisational priority, not the responsibility of one team.

Essential Experience & Track Record

• A demonstrable track record of generating income and/or building sustainable revenue streams, across more than one income source.
• Evidence of developing and delivering an income or growth strategy, particularly in contexts requiring diversification or change.
• Experience of driving new opportunities — such as partnerships, products, services or supporter propositions — rather than only maintaining existing income.
• Proven success in building and stewarding senior relationships, including corporates, funders, donors, commissioners or strategic partners.
• Experience working at a senior level within an organisation, with exposure to executive decision‑making and governance (e.g. Board or Trustee engagement).

Essential Skills

· Demonstrable evidence of success and business growth

· Experience and success in one or more of the following:

• Corporate partnerships or sponsorship

• Major donor / philanthropy programmes

• Earned or paid for services/ sales

• Community or digital fundraising

· Experience developing and delivering successful strategies.

· Evidence of successful relationship-building skills with funders, donors, corporate partners or others.

· Experience managing or mentoring staff or volunteers.

· Strategic thinker with the ability to work collaboratively across teams and with senior stakeholders.

· Good market research and data analysis skills that have influenced decisions

· Experience contributing to or leading at organisational growth.

· Highly organised, with the ability to manage multiple priorities and deadlines.

· Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors

Desirable Skills

· Understanding of and commitment to adhering to fundraising policies, ethical standards, and relevant regulatory frameworks (e.g. Fundraising Regulator Code of Practice, GDPR).

· Experience in minor/major donor fundraising and/or corporate partnerships.

· Familiarity with the autism or disability sector.

Staff Benefits 

90% of our staff say that Resources for Autism is “a great place to work”. 

Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include: 

· 25 days of leave (pro rata for part time roles) each year plus 8 bank holidays and an additional 3 Celebration days that could be used between Christmas and new year, but may be used for other religious days or significant days such as your birthday 

· access to ongoing training and progress in the areas that interest you 

· access to our wellbeing initiatives and an Employee Assistance Programme 

Application Process

Read more about us and the role on our website

To apply, you will need to complete our application form in full, including your full employment and education history. Any gaps in employment should be clearly explained within your application.

Please note that CVs may be included as supporting documents but will not be accepted in place of a completed application form.

As part of your application, we ask that you provide a personal statement outlining how your experience, skills and approach meet the requirements of the role and person specification.

Our client, a world-leading Performing Arts organisation, are looking for a Head of Data & Systems. The successful candidate will be supporting four sites across London and will be responsible for around 550 colleagues across the organisation.

The Head of Data and Systems is responsible for ensuring that all parts of the organisaton’s infrastructure runs smoothly and securely, using it to improve processes and efficiency. This post reports to the Director of Finance, Data and Systems.

Responsibilities:

· Lead a review of departmental delivery and propose a roadmap for improvement. Sharing KPI frameworks and measures as required.

· Lead strategic planning for IT systems, building strong relationships with stakeholders to anticipate and understand future needs to meet the organisation strategic objectives.

· Ensure that the organisation has the IT infrastructure needed to support the business and maintain a roadmap of improvements and maintenance.

· Ensure the smooth running of service delivery and positive user experience.

· Manage the IT budget and ensure that value for money is achieved.

· Provide clear, effective and visible leadership to the IT team, ensuring that all team members are stimulated, motivated and guided to contribute fully to the success of the organisation.

· Develop talent within teams, reviewing and measuring performance, building confidence and growing skills.

· Implement robust security measures to protect the organisation from cyber threat and ensure the team stay up to date with industry best practice

Essential Skills:

· Relevant IT qualification or equivalent experience in IT governance.

· Ability to be ‘on call’ for emergencies and business continuity recovery

· Experience of managing risk and Cyber security.

· Experienced IT leader, with a customer focused approach.

· Experience of public, private and hybrid cloud environments.

· Results-driven with a proven track record of high achievement through data and systems teams.

· Demonstrable experience in project management, driving organisation-wide initiatives, through collaboration.

· Strong negotiation and vendor management skills.

· Strong strategic planning skills with the ability to translate business needs to data and systems solutions.

· Ability to lead and monitor several projects concurrently.

· Excellent communication and relationship management skills, with ability to articulate messages to technical and non-technical audiences.

· Experience of procurement to achieve best value for the organisation.

· Ability to respond to changing circumstances.

· Well-developed change management skills with the ability of understand the strategic “big picture” and set a clear direction.

· Ability to translate ideas into effective action speedily and within a finite budget.

· Ability to work collaboratively and bring teams together into a cohesive and effective unit.

· Able to demonstrate a commitment to diversity and inclusion.

· Convincing presentation and interpersonal skills, with the ability to negotiate with a broad range of stakeholders.

Please apply online today for a confidential chat about this wonderful role which gives the postholder ample opportunity to make a real difference.

Advert closing date: 21st June 2026 .

About the role

As a first line IT support engineer, you’ll play a vital role in supporting our staff across the UK, acting as the first point of contact for all IT-related queries and incidents. You’ll deliver outstanding customer service while resolving issues across a wide range of technologies including Microsoft 365, Windows, macOS, Active Directory, Azure, mobile device platforms, and video conferencing tools.

You’ll manage, triage and escalate service tickets, assist with onboarding and offboarding staff, provide remote and in-person support, and maintain up-to-date documentation and asset records. You'll also have the opportunity to support our key events, liaise with third-party suppliers, and contribute to improving our internal IT processes.

This is a hands-on and varied role ideal for someone early in their IT career who thrives in a dynamic environment and is looking to build both their technical and customer service experience.

About you

You’ll have demonstrable IT knowledge, with the ability to resolve incidents efficiently while providing high-quality user support. You’ll have a working knowledge of supporting Microsoft 365 applications, Windows and Mac operating systems, Active Directory, and remote support tools.

Your excellent communication and interpersonal skills will help you explain technical concepts to non-technical users and deliver clear, professional written communication in tickets, guides, and user documentation. You’ll be organised and proactive, with a logical approach to troubleshooting and a commitment to continuous improvement.

You’ll also be comfortable working both independently and as part of a team, with a willingness to travel to other offices or events occasionally and to adapt to changing priorities.

If you’re looking to shape how IT services support our charity’s vital work, we’d love to hear from you.

Job description and benefits

The job description [DC1] and our attractive benefits are available for you to download.

 

 

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is:

£26,99 to £28,000 per annum London based

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date  Thursday 2 July 2026 9 am

Interview date  week commencing 6 July 2026

Hours: 37.5 hours per week

Location: London, UK (Hybrid – 50% office attendance)

Summary Purpose - what you will be achieving:

The Policy Directorate brings together the Academy’s policy, analysis and external affairs functions to address major science and health policy issues in the UK and internationally. The Directorate works as a single, coordinated team, focusing resources on priority areas, applying strategic approaches, generating high-quality evidence and insights, and engaging effectively with government, stakeholders and partners to inform decision-making and influence policy.

You will lead and integrate the Academy’s external affairs function—spanning policy influence, parliamentary and government engagement, and sector engagement through FORUM—to strengthen our reach, visibility and impact.

By drawing on the Academy’s Fellowship, networks and reputation, you will ensure coherence across all external-facing policy activities and play a senior leadership role in delivering the Academy’s transformation priorities. You will position the Academy as an authoritative voice on medical science and health, and ensure that our external engagement is strategic, aligns with the wider organisation’s approach to stakeholder management, and strengthens our influence.

About the Role

Strategic leadership across external affairs

• Lead and integrate policy engagement and relationships to deliver a coherent external affairs strategy.
• Ensure alignment between external affairs activities related to policy and wider Academy strategic priorities (through COO).
• Provide strategic advice on public affairs opportunities, political risk, reputational management and external positioning.

Team leadership, governance and performance

• Lead a unified external affairs team, embedding KPI-driven planning, performance management and evaluation.
• Build capability, progression pathways and consistent project management approaches within the team.
• Manage political risk on behalf of the Academy, ensuring effective governance, narrative discipline and coherent external messaging.
• Ensure cross-Academy planning and alignment between external affairs, policy development, policy analysis, communications and engagement functions.

Strategic programme and portfolio leadership

• Oversee priority influencing programmes, ensuring coherence, sequencing and impactful delivery.
• Provide external-facing leadership for high-profile programmes.
• Support cross-sector initiatives and commissions by providing strategic political insight and external influence.

Political, parliamentary and institutional influence

• Lead the Academy’s UK parliamentary and government engagement strategy, including select committee interactions, parliamentary briefings and relationship building with MPs, Peers and parliamentary staff.
• Position the Academy as an authoritative voice on medical science, policy priorities and the wider health system.
• Build and sustain high-level influencing relationships across parliament and political parties, national bodies, arm’s-length agencies, health systems and sector leaders.

FORUM and commercial

• Oversee and evolve the Academy’s FORUM to align with policy priorities and maximise its impact as a neutral, cross-sector convening space exploring scientific innovation, technological trends and strategic priorities shaping UK healthcare.
• Lead the transformation of FORUM into a leading UK convenor, including membership growth, securing contributions from organisations, and delivering at least six high-quality convenings per year.
• Contribute to income-generating initiatives within approved budgets and ensure external-facing activities support organisational sustainability.

Leadership within the organisation

• As a member of the Academy Leadership Team (Heads and Directors), contribute to organisational strategy, cultural development and the transformation programme.
• Provide senior leadership on organisational measurement, impact reporting and securing external funding.

Financial and governance responsibilities

• Oversee budgets associated with external affairs and related programmes.
• Ensure compliance with governance processes, financial controls and risk management.

Requirements

• Strong track record in public affairs, political strategy or policy influencing, with demonstrable success securing policy adoption and measurable outcomes.
• Experience leading communications, media or public-facing activity in a complex environment.
• Understanding of the UK science, research and public health landscape, including inequalities, national strategies and institutional dynamics.
• Proven experience managing teams, building capability and integrating multidisciplinary functions.

Benefits

We provide our staff with a comprehensive benefits package outlined as follows:

Competitive rewards

• Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%).
• Life assurance at three times your salary.

Work-life Balance

• Hybrid and agile working. 50% office attendance.
• 26 days annual leave, plus Christmas closure days and bank holidays.
• Buying and selling leave.
• Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period).

Wellbeing and Development

• Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing.
• Support through tailored learning and development.

Additional Benefits

• A range of enhanced benefits become available once you’ve completed your probation period.

For more information and to apply, please visit our careers portal.

Closing date: 9:00am on Monday 22 June 2026.

Interviews will likely be held w/c 6 July 2026.

Prospectus are delighted to be partnering with a leading professional membership organisation to recruit a Head of Policy and Public Affairs into a high profile, strategically critical role. At a time when the UK is rethinking regulation and governance, this is a rare opportunity to shape national debate, ensuring expert insight cuts through with government, regulators, parliament and the media. Sitting at the heart of the organisation’s external voice, you’ll drive influence, raise profile and position the organisation as a trusted authority on risk, governance and organisational resilience.

In this role, you will develop and deliver an insight-led advocacy strategy, setting clear policy priorities and shaping positions on complex regulatory issues. You’ll provide senior leadership with high quality briefings and strategic advice, translating emerging policy developments into clear organisational responses and opportunities to influence.

A core focus will be external engagement.  Building strong relationships with parliamentarians, government departments, regulators and industry bodies, while acting as a visible and credible spokesperson. You’ll also lead media engagement, identifying opportunities to secure national and trade coverage, and ensuring the organisation has a strong, consistent voice across public, policy and media debates. Alongside this, you will lead and develop a small team and oversee the delivery of impactful advocacy campaigns.

We’re looking for a confident and credible policy and public affairs professional with experience influencing government, regulators and the media. You’ll bring strong policy development skills, excellent communication and the ability to navigate complex, high-profile environments. Comfortable operating both strategically and hands on, you may come from a professional body, regulator, government, consultancy or think tank background, and will be motivated by the opportunity to take on a visible role with real influence.

Please apply in the first instance and we will contact suitable candidates for further conversations. 

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Steven Fraser at Prospectus.

Head of Fundraising & Communications

The Harrow Club
West London | Permanent

Charity People is thrilled to be partnering with The Harrow Club to recruit their new Head of Fundraising and Communications. This is a brilliant opportunity to join a respected, community-rooted youth charity at a genuinely exciting moment of growth. If you're someone who loves building relationships, creating clarity and momentum, and shaping a function with purpose at its heart, this could be the perfect next step.

• Salary: £50,000
• Location: Harrow Club, W10
• Hybrid working: 2 days per week in the office
• Hours: full-time, permanent

About The Harrow Club
The Harrow Club is a longstanding and highly respected youth charity working at the heart of some of West London's most disadvantaged communities. For more than 140 years, the organisation has championed local young people, providing universal youth clubs alongside targeted specialist support for those aged 10-21 who need it most.

Each week, the organisation works with up to 500 young people across six youth club sites and a wide range of targeted interventions spanning education, wellbeing, employability and positive life choices. Their model is rooted in trusted relationships, high-quality programmes, and early intervention - helping young people grow in confidence, overcome disadvantage, and move toward a positive future.

About the Role
This is a strategic and hands-on opportunity to lead and shape The Harrow Club's fundraising and communications activity. You'll drive sustainable income growth, raise the charity's profile, and ensure its story is told with clarity, conviction and heart.
This role will suit someone with ambition, emotional intelligence and a strong sense of purpose - someone excited by the chance to build something meaningful and see their work directly translate into better outcomes for young people.

"We are looking for someone with energy, credibility, and purpose. Someone who is motivated by impact, comfortable with responsibility, and excited by the opportunity to build something that really matters. If you want your work to translate directly into better outcomes for young people and families, I would strongly encourage you to apply.

I look forward to hearing from you." Garnet Johnson, CEO

As Head of Fundraising & Communications, you will:

• Lead the development of a cross-organisational fundraising strategy.
• Build a high-performing fundraising and communications function.
• Position The Harrow Club as a credible, high-impact partner.
• Embed excellent stewardship, strong data practice and compliance.

In this role, you'll be the driving force behind an ambitious fundraising programme, shaping a bold strategy, unlocking new income streams, and building a diverse, future-proof pipeline. You'll lead on high-value bids and forge relationships with trusts, foundations, corporates and major donors, creating compelling propositions that inspire long-term support. You will elevate the charity's profile through impactful campaigns, events and content that bring the Harrow Club's mission to life.

About you
We're looking for a values-driven fundraiser with a strong track record of securing income across trusts, corporates, major donors and/or foundations. A skilled communicator with excellent writing and relationship-building abilities, you're confident managing multiple projects and leading people to do their best work. You're organised, proactive and committed to the mission of The Harrow Club. Experience in communications, digital engagement, campaigns, or knowledge of GDPR and fundraising regulation would be a bonus.

How to Apply
Please send your CV and a cover letter to Kevin from the recruitment partner, Charity People by clicking on the Apply button. 

Your cover letter should respond to these three questions (max. 350 words each):

1. Why are you interested in the role at The Harrow Club?
2. What will you bring to the role and the organisation's future impact?
3. How do your skills and experience meet the essential requirements?

Recruitment Timeline

• Closing Date Wednesday 1st July
• Invitations to Interview sent on Friday 3rd July
• 1st Stage interviews - w/c 6th July
• 2nd Stage interviews - w/c 13th July

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.