Human resources jobs

Bible Society is on a mission to increase Bible confidence in the Church and change the conversation about the Bible in culture.  We are ambitious to see the Bible ‘translated’ into every part of life and society.

We see a huge mission opportunity in England and Wales and increasingly our attention is focused on growing Bible confidence in the Church and inviting the spiritually open to engage with what the Bible has to say in their own lives.

As Director of Domestic Mission you will be responsible for:

- Leading and implementing programmes to mobilise the domestic Church for Bible mission, and to enable spiritually               open people to discover and engage with the Bible.

- Embedding a mission culture marked by prayerful humility, relational partnership and inter-confessional                                 collaboration.

If you are content with the state of contemporary Christianity in modern society and the place of the Bible in popular culture, then this is not the role for you. On the other hand, if you are provoked and stirred by the confusion, misunderstanding and lack of knowledge about the Bible in society; if you know the transforming power of Scripture to bring us into an encounter with Jesus by the Holy Spirit and change our lives and relationships; and if you want to harness your excellent leadership, relationship-building and missional vision-casting skills to help mobilise a Bible movement in our generation, then we are excited to be talking to you.

The Interim CEO will provide immediate, focused, time-bound leadership to drive through an extended period of organisational change, ensuring that Ubele’s existing strategy and transformation plans are implemented effectively, consistently, and at pace.

As Ubele has just produced a new 5 year strategy (April 2026 - March 2030) this is not a role to redefine strategy, but to deliver against it - bringing structure, clarity, and momentum to implementation across the organisation. The Interim CEO will focus on:

• Embedding systems, processes, and consistent ways of working
• Strengthening leadership accountability, line management, and performance oversight
• Improving organisational coordination, decision-making, and operational effectiveness
• Providing visible, steady leadership to support confidence and cohesion across teams

Working closely with the Advisory Board and Executive Chair, and Senior Leadership Team, the Interim CEO will support Ubele to move from a prolonged period of transition into a more stable, aligned, and effectively operating organisation.

Lead the implementation of Ubele’s strategy, ensuring it is clearly prioritised, understood, and translated into deliverable plans across the organisation.

Organisational stability and change delivery

• Drive delivery of Ubele’s transformation programme, ensuring that plans are implemented with clarity, pace, and discipline.
• Bring structure and coordination to change initiatives, ensuring clear ownership, timelines, and measurable outcomes.
• Identify and address delays, barriers, or areas of ambiguity, ensuring momentum is maintained.
• Support the organisation to move from a prolonged period of transition to a more stable and consistent operating environment.
• Ensure change is embedded into day-to-day practice, not remaining at the planning or design stage.

Operational leadership & management

• Provide strong operational leadership across all areas of the organisation, including programmes, partnerships, consultancy, training, enterprise development, and community asset management.
• Ensure clarity of roles, responsibilities, and decision-making across the organisation.
• Line manage the Senior Leadership Team, holding them accountable for delivery, team management, and performance within their areas.
• Embed consistent performance management practices, including clear objectives, regular review, and timely intervention.
• Strengthen internal systems, processes, and ways of working to improve coordination, efficiency, and organisational effectiveness.
• Ensure policies and procedures are actively used, understood, and adhered to across teams.
• Oversee the development and use of high-quality data, reporting, and management information to support decision-making and track performance.

Governance & advisory board relations (CIC)

• Work closely with the Chair and Advisory Board to ensure strong and compliant CIC governance.
• Provide clear and timely reporting on organisational performance, finances, risk, and progress against strategic priorities.
• Support the Advisory Board to maintain effective oversight and fulfil its strategic and fiduciary responsibilities.
• Ensure appropriate governance structures and processes are in place and operating effectively.

Finance, risk & sustainability

• Provide oversight of financial performance, ensuring robust budgeting, forecasting, and financial controls are in place.
• Hold the Head of Finance accountable for financial accuracy, compliance, and reporting.
• Ensure clear visibility of financial position, risks, and sustainability planning.
• Work with the Advisory Board and SLT to support income diversification and long-term financial resilience.

Funding, partnerships & external relations

• Maintain and develop relationships with funders, commissioners, social investors, and strategic partners.
• Act as a credible and confident external representative for Ubele.
• Support the organisation to navigate a complex funding environment with clarity and focus.
• Ensure external partnerships align with organisational priorities and capacity.

Legal, regulatory & safeguarding compliance

• Maintain overall accountability for safeguarding, compliance, and organisational risk.
• Ensure appropriate systems, policies, and practices are in place and actively implemented.
• Hold SLT members accountable for compliance within their areas.
• Ensure regulatory requirements (CIC, employment law, contracts, data protection) are met.

Person Specification

We recognise this is an interim role with a specific organisational mandate. We are seeking a leader who can quickly assess, prioritise, and act, rather than someone looking to reshape the organisation over the long term.

Leadership & change

• Significant experience leading organisations through implementation phases of change, with a clear focus on delivery.
• Demonstrated ability to bring structure, pace, and discipline to complex transformation programmes.
• Experience stabilising organisations during or following periods of uncertainty or extended change.
• Confidence in making decisions, setting direction, and maintaining momentum.

Operational & leadership capability

• Track record of line managing senior leaders and holding teams to account for delivery and performance.
• Highly developed operational skills, with experience strengthening systems, processes, and organisational effectiveness.

• Experience embedding performance management frameworks and improving accountability.
• Ability to balance strategic oversight with close attention to operational detail.

Governance & organisational leadership

• Understanding of CIC governance, regulatory requirements, and Advisory Board relationships.
• Experience working closely with a Chair and Advisory Board on strategy, performance, and risk.
• Experience leading organisations of comparable scale and complexity (£3–4m+ turnover)

Funding & external environment

• Experience working within complex funding environments, including grants, contracts, and partnerships.
• Ability to maintain credibility with funders, partners, and stakeholders.
• Experience supporting income diversification and organisational sustainability.

Cultural competency & values

• Strong understanding of racial justice, community development, and the experiences of African Diaspora communities in the UK.
• Commitment to equity, inclusion, and community empowerment.
• Ability to lead with clarity, emotional intelligence, and cultural awareness.

Operational, financial & compliance

• Experience overseeing organisational finances, risk management, and compliance frameworks.
• Strong understanding of performance reporting, data, and evaluation.
• Familiarity with safeguarding and quality assurance in community or social impact settings.

Additional Information

This is an interim leadership role with a clearly defined mandate to reinforce the organisations foundations, embed change, and strengthen operational effectiveness.

The focus of the role is on delivery rather than strategy development, and on ensuring that existing plans are implemented in a structured, consistent, and sustainable way.

As such, we are seeking someone who can work at pace, make decisions, and bring clarity and direction, while supporting the organisation through a period of transition.

A visible and consistent presence at Wolves Lane is essential to support leadership alignment, team cohesion, and organisational effectiveness.

This role involves responsibility for socially impactful and occasionally emotionally demanding work. A commitment to wellbeing, reflective leadership, and resilience is essential.

This job description may evolve as Ubele continues its organisational development.

Contract type

Permanent

Location

Whittington

Hours

37.5 hrs Full time, site based

Annual salary

D1 £31,168.36 to D3 £38,129.42

Review date

19/04/2026

The postholder integrates people, place and process by connecting operational delivery with governance and strategic oversight; to protect patient dignity through environmental standards, ensure regulatory compliance, and drive patient and family experience assurance.

The aim of the role is to ultimately ensure safe, compliant, dignified and high-performing environments that actively support patient care delivery and staff workplace experience.

The role provides managerial oversight of the Clinical Facilities Coordinator and Support Facilities Coordinator, ensuring clarity of standards, regulatory compliance, cost control and service resilience.

In summary, the Facilities & Patient Experience Manager is accountable for:

• Safe, compliant and well-coordinated Facilities Services.
• Regulatory readiness across environmental, equipment and hospitality functions.
• Positive patient and family environmental experience and subsequent feedback channels.
• Performance and development of Facilities Coordinators.
• Contract oversight and cost-effective service delivery.
• Continuous improvement across the Facilities function.

Key to the quality of service we provide, this role requires a proactive approach, visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.

Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.

Qualifications

Essential

·Recognised Health & Safety qualification (e.g. IOSH Managing Safely or NEBOSH General Certificate).

·Evidence of formal training in Infection Prevention & Control principles.

·GCSE (or equivalent) English and Maths.

Desirable

·IWFM (Institute of Workplace and Facilities Management) Level 4 or Level 5 qualification.

·Safeguarding Level 3 (or willingness to complete).

·Formal leadership/management qualification (e.g. ILM Level 5, CMI Level 5).

·Qualification or formal training in Quality Improvement methodologies.

·Contract management training.

·First Aid at Work

Knowledge and experience

Essential

·Proven experience managing operational service teams.

·Strong understanding of facilities management within a healthcare or regulated environment.

·Knowledge of CQC standards relating to safety, dignity and environment.

·Understanding of infection prevention, asset governance and stock control principles.

·Experience overseeing service contracts and performance monitoring.

·Awareness of safeguarding and public-space risk management.

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Highly people-oriented with strong interpersonal skills.

·Practical mindset - focuses on solutions rather than process for its own sake.

·Able to provide supportive but firm supervision to staff and volunteers.

·Comfortable having difficult conversations when standards are not met.

Personal Attributes

·Visible, hands-on leadership style.

·Strong emotional intelligence and ability to operate in sensitive environments.

·Calm and decisive under pressure.

·Ability to balance compassion with regulatory discipline.

·Strong accountability mindset.

·Confident in holding others to performance standards.

·Analytical thinker able to interpret feedback data and translate into action.

·Excellent communicator across clinical and corporate audience.

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Position: Production Manager (Creative, Marketing, Digital, Content and Channels)
Hours: Full-time, 35 hours a week
Contract: 12-month fixed term contract, Maternity Cover
Location: Office-based in London N4 with the flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for a proactive Production Manager to drive the planning, coordination and delivery of digital, creative and content projects that support our engagement goals.

This is a key delivery role within our Digital delivery and planning team as part of the Engagement department. You will help to traffic and coordinate a wide range of small‑to‑medium projects, ensuring work is well‑planned, on track and clearly communicated.

You’ll play an important role in stakeholder management, keeping projects within agreed timeframes and resourcing constraints, while supporting the smooth flow of work across our department.

You’ll work closely with digital project managers and specialists within our team and stakeholders across the organisation, helping turn ideas into high‑quality output.

This is an exciting time to join the team as we continue to develop our ways of working and deliver an ambitious engagement roadmap. We are a supportive and vibrant team, who are dedicated to making a difference for people with MS.

What you will do

You’ll be responsible for:

• Reviewing incoming briefs and leading an effective triage process to ensure work is prioritised, scoped and resourced appropriately
• Working closely with people across the team to ensure we communicate effectively with teams who commission work with us, from across the organisation
• Account management and monitoring of progress, ensuring clear communication with stakeholders at every stage
• Managing the day‑to‑day traffic, our production inbox and updates, scheduling and coordination of projects, working together with people across our department and external suppliers
• Supporting the digital project managers and senior leads by:
  • Developing and maintaining project plans and scope of work outlines
  • Writing up meeting notes and actions
  • Undertaking basic risk assessments and reporting 
• End‑to‑end coordination and management of smaller projects where relevant
• Effective resource management, reporting and evaluation to inform better planning
• Driving continuous improvement in production workflows, helping to embed consistent, efficient and scalable processes across the team
• Supporting with the running of the quarterly planning cycle, including team coordination and communications to all relevant stakeholders across the organisation
• Monitoring and reporting on progress

Who we are looking for

• Experience coordinating or managing digital, content or creative projects
• Confidence juggling multiple workstreams and keeping projects on track
• Strong organisational skills and attention to detail
• Experience working with project management or workflow tools
• Clear, professional communication skills, both written and verbal
• Experience working collaboratively with creatives and stakeholders
• An interest in digital delivery, planning, content production and continuous improvement

Please note this is a 12-month fixed term Maternity cover contact.

Closing date for applications: 9:00 on Monday 11th May 2026
Interviews for shortlisted candidates will take place on 20th and 21st May 2026.

You may currently be working in roles such as Digital Production Manager, Creative Producer, Junior Project Manager, Content Project Manager or Traffic Manager, particularly within digital, content, marketing or charity environments.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Want to challenge the disruptive role of the fossil fuel industry in our politics, society and culture? Culture Unstained is looking for a Campaigner to join our small but impactful team in the UK, at a key moment in the exciting campaign to end fossil fuel sponsorship of culture.

If you’re committed to climate justice and its intersecting struggles including decolonisation and anti-militarisation and inspired by art, culture and creativity with a strong understanding of the politics of the climate crisis and the dynamics of the fossil fuel industry’s ongoing role in driving it - we want to hear from you!

Key Details

• £52,186.09 pro rata, working from home, 3.5 days per week, 18 months fixed-term contract
• Application deadline: end of Sunday 10 May 2026 (midnight, UK time)
• Applicaition process: please visit our website for full application guidance and documents
• Interview dates: w/c 18 May. Interviews are provisionally scheduled to take place on 20 and 21 May.
• Suggested start date (negotiable): w/c 20 July 2026

Employment conditions

Salary: £52,186.09 pro rata (£36,530.26 for 3.5 days).

Location: Working from home, with preference for candidates in the UK.

Hours: 3.5 days per week with occasional evening/weekend work for which time off in lieu will be given. We allow for flexible working but with some core hours. 

Duration: 18 month fixed-term role. 

Benefits: 10% employer pension contributions; flexible hours; 21 days holiday per year for a 3.5 day per week post (plus bank holidays and Christmas break and your birthday); a caring and learning culture within a non-hierarchical workers cooperative; progressive employment policies including generous paid sick leave, paid carers’ leave and paid family leave. As part of trying to create a more sustainable organisation, we have adopted a shorter working week.

We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA+, Disabled people and those who identify as working class or have done so in the past. If we can offer support with the application process please do get in touch. If you’re excited about this role but your experience doesn’t align fully with the job description, we’d love you to apply anyway. Please contact us if you require any support or adjustments for you to navigate this application process.

About Culture Unstained

Culture Unstained is a campaigns and investigations organisation which primarily works to end fossil fuel sponsorship of culture, undermining the industry’s ‘social licence to operate’. We believe that targeting cultural sponsorship gets to the core of challenging the disruptive role of the fossil fuel industry in our politics, society and culture. 

We work to end the social legitimacy and cultural power the fossil free industry currently gains from its involvement in culture and art – most visibly by sponsoring museums, galleries and other arts organisations – in order to bring about a world where cultural organisations draw an ethical red line and proudly reject funding and other ties to those involved in fuelling the climate crisis. 

We adopt an intersectional, rather than single-issue approach, to our campaigns and are committed to climate justice. This means joining the dots between fossil fuel sponsorship, militarisation, frontline struggles, decolonisation and restitution campaigns, and Palestinian liberation. 

Over the last decade, we have made cultural spaces into some of the most visible battlegrounds for a showdown between people and polluters. We have spearheaded headline-grabbing campaigns that have mobilised new networks of artists, workers and youth activists, and led to major wins, including the end of Shell and Equinor’s partnerships with the Science Museum and BP’s sponsorship of the Royal Opera House and The British Museum’s major exhibitions. In 2025, as a result of our track record of success and ongoing advocacy work, the Museums Association trade body passed a new Code of Ethics which now expects museums to ‘transition away from’ fossil fuel sponsorship.

As a Workers’ Co-operative, we all participate in decisions relating to overarching strategy and working conditions.

About the role

Culture Unstained is looking for a Campaigner to join our small but impactful team in the UK, at a key moment in the exciting campaign to end fossil fuel sponsorship of culture. 

You will be working with our existing team on core campaigns such as the Science Museum and The British Museum, as well as contributing to our wider strategic work, which includes:

• Centring and amplifying the demands of impacted communities, in line with our values of climate justice and decolonisation.

• Cultivating opposition to fossil fuel sponsorship in the theatre and live music sectors, building upon our existing campaign against the Royal Bank of Canada’s sponsorship of The Old Vic theatre and instigating our first mobilisations against the recent fossil fuel sponsorship deal of a major music venue.

• Developing a mandate for sector-wide bodies, governments and multilateral organisations to implement bans on fossil fuel sponsorship and advertising, following the precedent of controls on tobacco promotion.

• Achieving consistent parliamentary scrutiny of fossil fuel industry conduct and cultural sponsorship through wider strategic engagement with parliament and culture sector bodies, alongside international advocacy activities.

• Researching and campaigning on fossil fuel industry influence on education and young people, including STEM education programmes and competitions.

• Creating the conditions for a broader cultural shift by engaging with artists and the wider culture sector through advocacy, relationship-building and convening e.g. providing sector-facing guidance on ethical sponsorship and fundraising.

• Strengthening the national and international ‘Fossil Free Culture’ movement, by resourcing and supporting allies across the wider movement.

Once in post, your role will likely mainly focus on two or three of the above areas depending on your skills, experience, interest and fit with the wider team. We would welcome ideas from you at the interview stage relating to any of our areas of work.

Key responsibilities

In this role you will be responsible for developing and implementing the campaign to end UK fossil fuel sponsorship of culture in collaboration with the rest of the team. Our work is often fast-paced and reactive, and key responsibilities include:

• Incorporating climate justice and solidarity principles into our work and creating opportunities to centre people on the front lines of climate justice and intersecting struggles;
• Contributing to research and investigations work to scrutinise fossil fuel companies’ sponsorship deals and business plans;
• Undertaking strategic media and communications work to ensure that fossil fuel sponsorship remains one of the most controversial debates within the culture sector and more widely, including pitching media stories, writing press releases, building relationships with key journalists in the mainstream and arts media, and producing public communications materials such as briefings, blogs and social media content; 
• Direct engagement with decision-makers and regulatory bodies through, for example, written consultations, meetings, parliamentary events;
• Building relationships across the culture sector and with networks of NGOs, campaigners and frontline organisations, and working collaboratively with a range of organisations/contacts at significant campaign moments
• As a member of a Workers’ Co-operative you will also participate in decisions relating to overarching strategy and working conditions, as well as maintaining the effective running of the organisation.

About you

We are interested in your skills and potential for the role and realise that these may not come from formal educational qualifications or specific work experience, so please feel free to draw on any experience which has been gained in any informal, unpaid, self-directed or community-based settings to tell us why you’re right for the role. We understand you might not have direct experience of everything listed but if you feel you could be a good fit for our organisation, please do apply.

• You have a demonstrable commitment to climate justice and/or its intersecting struggles including decolonisation, anti-militarisation and broader social justice campaigns.
• You have experience of working as part of, or in solidarity with, communities on the front lines of social and/or environmental justice struggles, and/or groups which are under-represented in the climate justice movement.
• You’re inspired by art, culture and creativity with a strong understanding of the politics of the climate crisis and the dynamics of the fossil fuel industry’s ongoing role in driving it.
• You can develop and implement campaign strategies and/or action-focused research and investigations to bring about real-world change.
• You have strong written and oral communication skills in English, and can write and edit high quality briefings, punchy blogs, effective press releases and impactful social media posts, as well as undertaking and writing-up new research. 
• You have the ability to quickly process information and translate it into new campaign strategies, tactics and materials, and some experience of successfully placing stories in the mainstream media, speaking to journalists or being a spokesperson;
• You enjoy working and taking decisions collaboratively and accountably as part of a small team in what is often a fast-paced environment, and are self-motivated with a high level of initiative and the ability to manage your work independently.
• You might (but not necessarily) also have a background, skills or experience in:
  • Strategic communications or public affairs;
  • Engaging decision makers in achieving policy change;
  • Sectors where the fossil fuel industry is seeking to buy influence and social legitimacy such as the culture sector (live music, theatre, museums etc), science or STEM education.
  • Experience of submitting successful funding applications and managing organisational finances.

Make a real impact through creativity, community, and inclusion

Are you a dynamic events professional who thrives on building meaningful connections and delivering impactful experiences? Do you want to see the direct impact of your work in the community, whilst creating exciting opportunities for others?

At The Baked Bean Charity, we empower adults and young people with learning disabilities through performing arts, wellbeing programmes, and inclusive community opportunities. From theatre productions and DJ training to fitness and life skills, we offer inclusive, high-quality opportunities that build confidence, strengthen communication skills, and support independence.

We’re looking for an Events & Community Engagement Lead to take our events, outreach, and fundraising to the next level.

This is a senior, high-impact position at the heart of our organisation, offering the opportunity to shape how The Baked Bean Charity connects with the world. As Events & Community Engagement Lead, you will drive a dynamic programme of events, outreach, and partnerships that not only showcase our work, but actively challenge perceptions and champion inclusion.

You will take ownership of the strategic planning and delivery of our full events portfolio - from Theatre in Education performances and community workshops to respite holidays, fundraising events, and external commissions. You’ll ensure every event is thoughtfully designed, professionally delivered, and aligned with our mission to amplify the voices, talents, and lived experiences of our students.

A key part of your role will be building and nurturing meaningful relationships. You’ll develop partnerships with schools, universities, healthcare providers, businesses, and community organisations - creating opportunities for collaboration, education, and increased visibility for our work. Acting as a confident and passionate ambassador, you’ll represent the charity in a variety of public and professional settings, helping to grow our network and influence.

You will also lead on fundraising, identifying and securing new opportunities through grants, sponsorships, and partnerships. This includes crafting compelling funding applications and fundraising initiatives, managing funder relationships, and ensuring projects are delivered in line with agreed outcomes and impact measures.

Internally, you’ll provide leadership and direction across the events and engagement function. Working closely with, and overseeing, the Events & Project Coordinator and wider ad hoc events teams, you’ll ensure all activity is well-planned, resourced, and delivered to a high standard. You’ll support and mentor staff, recruit and induct volunteers, fostering a collaborative, inclusive, and high-performing environment.

This role requires both strategic planning capabilities, as well as skills in organisation and hands-on delivery. One day you might be developing long-term engagement plans or writing a funding proposal; the next, you could be delivering or presenting at an event, supporting students, or building new partnerships in the community.

We’re looking for someone who is both strategic and creative, with the confidence and autonomy to lead, and the passion to make a difference.

You’ll have:

• Proven experience in events management, community engagement, or fundraising
• A track record of delivering events from concept to completion
• Strong relationship-building and networking skills
• Experience securing funding or writing successful grant applications
• Excellent organisational and project management abilities
• Confidence in public speaking and representing an organisation

It’s a bonus if you have:

• Experience in the charity or voluntary sector
• Knowledge of Theatre in Education or arts-based outreach
• Understanding of funding landscapes and partnerships

We want to hear from you if you’re someone who:

• Believes deeply in inclusion, equality, and social impact
• Is proactive, adaptable, and solutions-focused
• Leads with energy, empathy, and integrity
• Thrives in a fast-paced, people-focused environment
• Is excited to champion the voices of people with learning disabilities

Why join us?

• Lead work that has real, visible impact on people's lives
• Help shape the future of our community engagement and events programme
• Work in a creative, collaborative, supportive and purpose driven environment 
• Alongside a rewarding role, we provide a range of benefits to support your wellbeing and work-life balance. These include hybrid working (up to one day per week for this role), enhanced annual leave, access to an Employee Assistance Programme, and a staff benefits platform with discounts on shopping and everyday costs. We also embrace a casual dress code to help you feel comfortable at work.

Ready to apply?

If you’re ready to combine creativity, leadership, and social impact in a role that truly matters, we’d love to hear from you.

Closing Date: Monday 4th May 2026. Please note we will review all applications during the recruitment period and will begin contacting candidates for interview after the application phase is concluded.

We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C. 

Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment. 

About you 
You will: 

• Be confident driving a van and travelling long distances 

• Have experience working with people affected by substance misuse 

• Have lived experience of hepatitis C, or experience supporting someone who has 

• Be reliable, compassionate, and well organised 

• Have good communication skills 

• Hold a clean driving licence (essential) 

What you’ll do 

• Recruit and support volunteer peers 

• Work with NHS hepatitis C teams, drug and alcohol services, and homelessness services 

• Coordinate education sessions and community-based hepatitis C testing 

• Support people into hepatitis C treatment and ongoing care 

This role requires regular travel across Oxford & Thames Valley. 

Job Title: Digital Communications Manager

Hours: 28 hours per week               

Salary Scale: £38,313 – £44,492 pro rata*

Duration: Permanent

Pension: 6% employer pension contribution

Holiday: 26 days plus bank holidays pro rata 

Reports to: Head of Communications

The appointment is subject to a satisfactory DBS check 

We particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people.

*Appointments are made at the start of the salary scale, with annual pay progression based on satisfactory performance. In addition, the salary scale is reviewed annually in the light of cost of living and operational budgets.

ABOUT THE ROLE

This is an exciting opportunity for someone with a passion for visual arts and culture to bring their digital marketing experience to a leading London cultural organisation.​

​The Digital Communications Manager at the South London Gallery will oversee the delivery of an engaging digital strategy that supports the Gallery’s mission and vision, raises its profile locally, nationally and internationally, and deepens audience engagement.​

​Responsible for overseeing the SLG’s digital content strategy and digital partnerships, the Digital Communications Manager will create high-quality content that drives traffic to the SLG’s key digital platforms and communicates the quality and impact of the gallery’s artistic and Communities & Learning programmes. They will work closely with the Head of Communications and the Communications Coordinator to ensure that all content aligns with the SLG’s organisational objectives, reflects the Gallery’s tone of voice, and is informed by data and audience insight.

The closing date for applications is Thursday 30 April, 12pm. Applications received after that time cannot be considered.

An online information session about the role will take place on Tuesday 21 April, 6pm. For more information, please click the link below. 

JOB TITLE: Campaign Manager  

CONTRACT: Permanent, Part Time (21 hours per week)

 *Working pattern to be discussed and agreed

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

DEPARTMENT: Income Generation and Engagement

LOCATION: RLSS UK Head Office, Worcester/Hybrid

REPORTS TO: Senior Head of Communications and Marketing  

SALARY: £33,504.00 (Grade C) *Pro-rata for Part Time Hours

ABOUT RLSS UK

The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education, so everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision: communities free from drowning.

JOB PURPOSE

The Campaign Manager will lead RLSS UK’s flagship national campaigns, ensuring they are insight-driven, behaviour-changing, and capable of empowering communities to stay safe around water.

Working collaboratively across the organisation and with external partners, you will create compelling, impactful campaigns that raise awareness, shift behaviours, elevate water safety standards, and bring our mission to life for millions of people.

This role is central to how RLSS UK educates, influences, and protects communities across the UK and Ireland.

ROLE OVERVIEW

From honing our campaign strategy to sparking collaborations with external organisations and delivering creative and engaging content, you’ll be a key player in shaping how RLSS UK and our work are seen by the public and partners.

You will lead the development and delivery of impactful, insight-driven campaigns that increase public awareness of both RLSS UK and the importance of water safety, share the skills and knowledge needed to prevent drowning, and engage and educate diverse audiences to amplify RLSS UK’s mission. Working closely with colleagues across marketing and communications, policy and public affairs, education, and membership, you will create compelling campaigns that inspire action, strengthen our brand presence, and educate.

You will collaborate with partners, members, stakeholders, supporters, and media outlets to ensure RLSS UK remains a trusted national voice in water safety. Through strategic storytelling, public mobilisation, and cross-channel campaign delivery, your work will help influence behaviours, shape understanding, and ultimately reduce accidental drownings.

KEY TASKS AND RESPONSIBILITIES

Campaign Leadership

• Lead, develop, and deliver RLSS UK’s major national public campaigns, including:

- Drowning Prevention Week

- Don’t Drink and Drown

- Splash Safely at Home

- Project manage the end-to-end‑ delivery of multichannel campaigns (digital, print, PR, in-person events,‑ and partner channels).

• Ensure all campaigns are insight-led, supported by relevant data and evidence, designed to be inclusive and accessible, and effectively reach audiences at higher risk of drowning.
• Support public-facing communications for policy and public affairs, including web, email, and social channels.
• Contribute to organisation-wide planning, ensuring campaigns support fundraising, education, and membership goals where appropriate.
• Develop end‑to‑end campaign journeys for supporters, partners, and stakeholders who engage with or pledge support, to deepen involvement, encourage advocacy, and maximise long‑term impact.
• Work proactively across internal directorates to co‑create and deliver campaigns that maximise reach, effectiveness, and impact.
• Conduct audience and stakeholder mapping for each campaign to identify priority groups, collaboration opportunities, and the most effective channels, partners, and messengers to maximise reach and impact.
• Ensure every campaign has a documented project plan, agreed before launch, with defined objectives, timelines, roles, and KPIs.

Creative Development & Content

• Produce engaging, accessible, and inclusive content that resonates with diverse audiences and consistently adheres to RLSS UK brand guidelines.
• Lead creative development, case study sourcing, storytelling, celebrity/influencer engagement, and campaign assets.
• Drive user‑generated content as a core engagement strategy, encouraging partners, members, and the RLSS UK community to share stories, visuals, and experiences that support campaign objectives.

Partnerships & Collaboration

• Build strong partnerships with communities and organisations, including emergency services, sports bodies, youth groups, and local authorities, to amplify campaign reach and impact.
• Support the participation of people with lived experience in campaigns, including bereaved families, with care and tact, ensuring authentic and meaningful involvement.
• Proactively identify and develop new partnerships, influencer and celebrity relationships to expand the reach, engagement and impact of each major campaign.

Delivery & Campaign Operations

• Oversee campaign production schedules, asset development, and delivery across all channels.
• Maintain campaign budgets and align spending with goals.
• Develop and maintain campaign‑specific brand guidance to support consistent use of RLSS UK messaging, tone of voice, and visual identity across all channels and audiences.
• Create and manage campaign packs for partners that set clear requirements for the correct use of the RLSS UK name, assets, messaging, and attribution, ensuring consistent representation across all partner activity.
• Ensure all campaign activity is consistent with RLSS UK brand guidelines, inclusive and accessible, on-brand, compliant, and aligned with RLSS UK’s strategic priorities.
• Ensure all campaign materials are reviewed and approved in line with RLSS UK brand governance processes prior to public launch.
   

Evaluation & Reporting

• Set clear campaign KPIs and monitor performance using robust, insight-driven metrics.
• Provide regular reporting on campaign reach, engagement, outcomes, and contribution to reducing drowning risk.
• Complete post‑campaign evaluations within agreed timeframes, identifying clear, actionable recommendations to inform continuous improvement across future campaigns.
• Use campaign evaluations, performance data, and insight to drive measurable year‑on‑year improvement in campaign outcomes, applying learning consistently to improve reach, engagement, and impact.

Other Duties & Responsibilities

• All other duties reasonably associated with your role, as directed by the Line Manager.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• To demonstrate and uphold the Society’s values and behavioural standards at all times.
• To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Proven experience in delivering multi-channel public campaigns
• Strong project management skills
• Ability to analyse insight and use data and evidence to translate learning into a campaign strategy
• Excellent written and verbal communication skills
• Ability to collaborate across teams and with external partners
• Experience managing content development
• Understanding of how campaigns influence behaviour and public awareness
• Ability to create simple, compelling messaging and narratives from complex information
• Budget management experience

Desirable Relevant Experience, Skills and/or Aptitudes

• Experience of behaviour change campaigns
• Experience working with education charities, emergency services, or safety organisations
• Experience developing campaigns involving lived experience
• Ability to work collaboratively with senior stakeholders and celebrities

WHAT RLSS UK CAN OFFER YOU

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team

Closing Date – 11.59pm, Wednesday 13 May 2026

Interview Date – Thursday 21 and Friday 22 May 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

This is a rare opportunity to join our dynamic and successful team as the Head of our Income Generation and Marketing teams. The key role for the Head of Income Generation is to maintain a sustainable level of fundraising and by increasing the income from paid placements through our relationships with Health Trusts and Councils in Merseyside and Cheshire in particular. The postholder will also play a key role in the branding transition to Little Lights Liverpool, managing and overseeing our marketing activities.

We are looking for someone with proven senior-level experience in income generation within the charity, health or care sector, and with a track record of growing income through commissioning or fundraising. You will need to be a strategic thinker with the confidence and compassion needed to build productive relationships and to manage our passionate and hard-working team.

Zoe's Place Baby Hospice was founded in Liverpool in 1995 as the first hospice in the UK specifically providing for the needs of babies and younger children. Our team of specialist nurses and healthcare assistants are supported by a wide range of other healthcare professionals to provide respite care, therapies and bereavement care to babies and children with life-limiting and life-threatening conditions, and their families.

In late 2024 the people of Liverpool, the Northwest, and even further afield helped us to raise more than £7,000,000 to secure the future of our hospice, and the state-of-the-art new facility in West Derby is under construction.

As work begins on our new hospice facility, our dedicated team continues to deliver specialised care from our existing site, and our team of fundraising, marketing, finance, compliance and administration professionals work hard to keep the charity operating smoothly.

The postholder benefits from a competitive salary and benefits package, the opportunity to make a real difference to an incredible cause, and you will be joining the charity at a pivotal point in its development. 

A fundamental part of this remit is to be actively involved in creating and delivering engagement activities each year as well as helping to create a sustainable culture of philanthropy. Reporting to the Director of Finance, the Development Manager will be responsible for working with the SLT to roll out and enhance our fundraising strategy which will include the development and implementation of regular giving. The Development Manager will identify and cultivate a major donor portfolio. 

The post holder will build long term relationships with donors through high quality care, engagement events and personalised communications. In addition, the post holder will be responsible for managing the school’s data platform ensuring accurate data is held on the potential donor pool.

The post holder will possess relevant experience, be proactive and have an excellent work ethic. The post holder will be able to manage a dynamic workload and work with a variety of people within the Albyn community. The Development Manager will be supported fully in their career and professional development within a supportive and nurturing environment.

Key Responsibilities

These include, but are not limited to:

• Develop and implement a fundraising strategy including an annual plan for individual giving and major donor portfolio management

• Build long-term relationships with donors through high quality care, engagement events and personalised communication

• Monitor and report on fundraising budget and KPIs

• Co-ordinate an ongoing strategy of digital campaigns, direct mail and promotional materials to donor pool and wider stakeholders

• Maintain, expand and update the development database

• Research new prospects or sponsorship opportunities, interrogating the database of potential donor to identify opportunities and promoting opportunities to boost the number of contactable constitutions 

• Provide all data support and reporting required by the Director of Finance.

• Work collaboratively with the finance team to ensure rigorous gift management administration processes, including Gift Aid information records. 

• Work with external stakeholders, volunteers, and other supporters to maximise relationships and networks.

• Support donor stewardship and fundraising events with guest lists, invitations, RSVPs, event management and attending events when required.

• Support in arranging alumni visits and tours to the School.

• Carry out other duties as may reasonably be requested by the Director of Finance.

• Support the delivery of the School’s charitable vision, by attending events and presentations and acting as a strong ambassador for Albyn.

Qualifications & Experience

• Educated to degree level or equivalent in a relevant discipline.

• A proven track record in fundraising and philanthropy

• A demonstrable understanding of data management and leveraging information stored on a database.

• Proven communication and project management skills, particularly event management.

• The ability to write and verbally communicate messages that are clear and concise.

• The ability to take a proactive approach to the work in support of the long term philanthropic aims of the School.

Knowledge and Skills

• Excellent communication, team-working and people management skills.

• Willingness to engage with our wider community in a collaborative, friendly and professional manner.

• Ability to multitask and deliver high quality work under tight deadlines.

• Passionate about learning and developing.

• Willingness to work evenings, and weekends as required.

• Excellent organisational skills and meticulous attention to details.

• Excellent IT knowledge and skills. 

• A collaborative spirit and strong team ethic.

• Passion for the transformational impact of education through philanthropy.

Application Process

Applicants must submit: 

• a full CV (including details of all post-16 qualifications). 

• a letter of application (maximum two sides of A4) explaining your reasons for applying and outlining your suitability for the role.

• the names, phone numbers and email addresses of two professional referees.

Appointment Terms

• This is an open ended position available immediately. 

• Salary will be circa £40k per annum, dependent on qualifications and experience.

• The pension scheme the School will use to comply with its auto-enrolment obligations is the Royal London. The School may amend or replace the scheme from time to time.

Other, Non-contractual, Benefits

• Employee Assistance Programme.

• Cycle to Work Scheme.

• Benefits platform package.

• Use of the School’s Fitness Suite.

• Preferential gym membership rates (personal and family) at Aberdeen Sports Village.

• A strong, supportive staff community.

Equal Opportunities

At Albyn School we are committed to creating and promoting a diverse and inclusive workforce that better reflects our pupils and local community. All appointments will be made on merit, following a fair and transparent process. Applications are welcome from all suitably qualified candidates regardless of age, disability, ethnic or national origin, gender identity, marital status, political opinion, religion or belief, sex, sexual orientation or trade union membership. We particularly encourage applications from under-represented groups.

Please note the following:

• For an informal conversation about the role, please contact the Director of Finance, Graeme Park or the Director of People & Culture, Debbie Dyker

• Applications should be sent by email to the HR Manager, Susan Allan

• Albyn School is committed to safeguarding children and the successful applicant will be subject to a PVG check by Disclosure Scotland.

The deadline for applications is 5pm on 5 May 2026.

About Albyn School

Founded in 1867, Albyn School (‘Albyn’) is one of Scotland’s leading independent schools, offering an exceptional education to pupils from nursery through to sixth form. Located in the heart of Aberdeen, we combine academic excellence with a vibrant co-curricular offering, a strong sense of community, and a forward-thinking approach to learning and development.

Albyn was founded on a pioneering belief in empowerment - enabling young women to attend university and access opportunities that had long been denied to them. That same principle of empowerment still defines us today. As a modern co-ed school, we believe in equipping every pupil to pursue their own path, while supporting others to do the same. This is why our school values centre on developing self-awareness, ambition, and an outward-looking mindset, so that Albyn pupils not only thrive, but contribute meaningfully to the world around them.

Our Purpose: To be Aberdeen’s leading community of lifelong learners and an enduring force for good.

Our Mission: We cultivate thoughtful learners and compassionate individuals, empowering each pupil to thrive academically and personally. Inspired by our founding belief in opportunity, we champion innovation in learning, meaningful partnerships, and a deep commitment to wellbeing - so every pupil is equipped to shape a better future.

Our Vision: To lead the future of education by inspiring curiosity, building character, and expanding opportunity - just as we did when we were founded. We aim to shape a generation of changemakers ready to contribute confidently in a complex, evolving world.

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

We’re looking for a Communications Officer with experience in marketing and communications who will be part of a high-paced communications team working to engage with Christians and churches in London and beyond.

The successful candidate will:

Oversee the full production cycle of the quarterly Together prayer guide

• Together is LCM’s quarterly prayer guide, sent to thousands of supporters and used daily within the mission. It is a key point of connection between supporters and missionaries, shaping how people pray for gospel work across London.

Plan and oversee the weekly LCM online prayer meetings

• Every Tuesday evening, supporters from across the UK and beyond meet on Zoom to hear from a missionary and pray for gospel work. These online meetings have become a valued community, especially for those who cannot easily meet missionaries in person.

Support missionaries in engaging their supporters more effectively

• Missionaries rely on communities of Christians who pray, encourage, and give. Their LCM web pages help supporters understand their ministry and stay connected. The Communications Officer helps ensure these profiles are compelling, accurate, and regularly refreshed, supporting missionaries in presenting their work clearly and confidently.

Create fresh content for LCM’s communications channels

• LCM provides practical, frontline insights to equip Christians in sharing their faith, especially with marginalised communities. Throughout the year, the Communications Officer contributes written content — producing blogs, stories, and practical guidance that support and encourage believers, alongside social media content that helps extend reach.

Lead occasional cross team communications projects

• The Communications Team supports the wider organisation, regularly producing promotional materials for teams such as Training, Church Partnerships, and Supporter Partnerships.

Contribute creative ideas to shape communications and marketing content

• The Communications and Marketing Team is collaborative, creative, and committed to inspiring Christians across the UK! The Communications Officer contributes actively to idea generation — taking part in brainstorms, workshops, and planning sessions to help develop fresh, engaging approaches for external audiences.

The successful candidate will be a committed, prayerful evangelical Christian, with:

• At least 2 years' experience in a communications or marketing role (ideally with churches or church-based charities), delivering a range of integrated marketing and communications activities to engage different audiences.
• Strong grasp of branding principles and techniques and how to apply these in communications and marketing work.
• Ability to work proactively using own initiative, prioritise work and meet deadlines, with well-developed time management skills.
• Excellent written and verbal communication skills, with the proven ability to write and produce engaging communications for a range of channels and audiences.
• Experience of evaluating communications or marketing activities.
• Excellent interpersonal skills with the ability to build relationships and communicate with a wide range of people.
• Flexible approach and skilled at working in a fast-paced environment and juggling multiple priorities.
• Creative and innovative approach to communication combined with clear focus on delivering quality work to time and budget that is right first time.
• A good understanding and experience with using Adobe Creative Cloud and other creative & design platforms.

Desirable

• Educated to degree level or equivalent qualification
• Marketing qualification (CIM or equivalent)
• Experienced with photography and videography

This is a part-time role (0.4 FTE) with an expectation to work 2 days per week (16 hours per week), and a minimum of 1-day in the office per week. The position is a maternity cover position and will be offered on the basis of a 12-month fixed-tern contract.

If you possess this gifting and skills mix and have a strong desire to contribute to the London City Mission’s gospel outreach to those who are least likely to hear about Jesus in London, then we encourage you to apply.

There is an occupational requirement that the person appointed be an evangelical Christian.

To apply

Download and complete the application form (MS Word and then click enable editing). Please see recruitment pack for more information on the role and details of where to send your application form.

The application deadline is Monday 4th May 2026. Suitable candidates will be interviewed as they apply.

At Community Connections Lewisham we are passionate about helping Lewisham residents (aged 18+) improve their health and wellbeing through discovering what exists in their own community, and becoming more able to access it. We aim to tackle the problems of social isolation and loneliness by using a person-centred approach. This means we recognise that each person we support has their own unique story, with their own particular challenges, needs, and personal goals.

Partnership Coordinators are the face of the Community Connections Lewisham team. They provide valuable support to both clients and professionals by running the phoneline, giving guidance and advice on a wide range of topics by referring or signposting to relevant services that are available in the community. They play a crucial role in the triaging, coordination and effective administration of the entire Community Connections project and acting as a front door service to the rest of the voluntary sector.