National advice manager jobs

This senior leadership role oversees a portfolio of 13 high-performing, award-winning retail shops generating over £3.5m in annual sales. The role is responsible for maintaining and growing this performance through strong leadership of paid staff and volunteers, working closely with the central trading team and hospice colleagues.

The post holder balances commercial focus with creativity, accountability and strong people skills, supported by a genuine passion for retail excellence. Retail is a vital part of the hospice’s long-term success and sustainability.

The Hospice of St Francis provides free care across West Hertfordshire and South Buckinghamshire. Over 80% of its income comes from trading and fundraising. Our retail operation is one of the strongest in the sector, with innovative shop formats, committed volunteers and teams delivering excellent customer service.

Experience:
Extensive senior retail management experience across multiple sites or channels, ideally within a charity or values-led organisation. Demonstrated success in increasing sales income and net profit while maintaining strong cost control.

Growth & E-commerce:
Proven experience developing and growing online or e-commerce sales, alongside identifying and delivering new business opportunities, including expansion of shop portfolios.

Leadership:
Strong, inspirational leader with a track record of developing high-performing teams of staff and volunteers. Experienced in collaborative working with marketing and wider support teams.

Skills:
Highly commercially astute with strong analytical capability and a solid understanding of profit and loss. Excellent communication, negotiation, and relationship-building skills.

Other:
Full UK driving licence and access to transport. Flexible approach to working hours, including weekends.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

About us

We are a national charity dedicated to ensuring support and access to treatment for everyone living with leukodystrophy. These rare and often life-limiting conditions affect individuals and families in profound ways, and we are committed to ensuring that no one faces them alone.

Our work focuses on the shared challenges across all leukodystrophy conditions, bringing together those affected within a compassionate community of Tender Loving Care. Alongside providing support, we champion research, raise awareness among both the public and medical professionals, and collaborate with specialists and other rare disease charities to improve best practice across healthcare systems.

As we continue to develop and strengthen our impact, we are seeking an experienced and values-driven Chief Finance & Operations Officer to join our senior leadership team.

The role

This is a key leadership role within the organisation, responsible for ensuring strong financial stewardship, operational effectiveness, and regulatory compliance. Reporting to the CEO and working closely with the Board of Trustees, you will provide both strategic financial leadership and hands-on operational support.

This role will suit a qualified accountant who enjoys combining strategic oversight with practical involvement in the day-to-day realities of a small charity.

Please note that this is primarily an office-based role.

Key responsibilities

Finance & governance

• Lead on all aspects of financial management, reporting, and control
• Prepare management accounts, cashflow forecasts, budgets, and year-end statutory accounts
• Liaise with auditors/independent examiners
• Ensure compliance with Charity Commission and Companies House requirements
• Work closely with the CEO and Treasurer and support the Board of Trustees with clear financial reporting and advice
• Oversee payroll, gift-aid and financial policies
• Work within our current Sage desktop system and support the transition to a cloud-based finance system, which is being implemented at the start of our new financial year (July 2026).

Operations

• Oversee operational systems and processes to ensure efficiency and compliance
• Support HR administration and organisational policies
• Manage risk, insurance, and regulatory requirements
• Contribute to strategic planning and organisational development
• Be willing to engage in day-to-day operational matters as they arise

About you

We are looking for someone who:

• Is a fully qualified accountant (ACCA, ICAEW, or equivalent)
• Has proven experience in charity finance, including SORP and restricted funding
• Has experience working with trustees and senior leadership teams
• Is comfortable working both strategically and operationally
• Is hands-on, pragmatic, and solutions-focused
• Has excellent communication skills and the ability to explain financial information clearly to non-finance colleagues
• Is aligned with our mission and values

Experience in a small charity environment would be highly desirable.

Why join us?

• Opportunity to make a meaningful impact in a values-led organisation
• Senior leadership role with influence across the organisation
• Flexible working arrangements
• A collaborative and supportive working environment

Do you want to work for a dynamic, creative, fast-paced charity?

At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.

Operations Director

The ideal candidate

We are looking for a values‑driven operational leader with significant experience in senior operations, systems, or transformation roles. You will bring strong technical capability in designing and embedding systems and processes, excellent analytical skills, and the ability to produce high‑quality management information for senior leaders and Boards.

You will be an influential communicator who can lead through change, build strong relationships across the organisation, and support others to work in consistent, effective, and collaborative ways. With a strong grasp of governance, risk, compliance, and organisational assurance, you will balance strategic vision with hands‑on delivery. Above all, you will share Action Together’s commitment to social justice, equity, and strengthening people, places, and partnerships

The role

The Operations Director will lead the development, optimisation, and continuous improvement of Action Together’s systems, processes, and organisational infrastructure. Working as part of the Senior Leadership Team, you will co-design, develop, and maintain internal systems and processes that enhance operational delivery and organisational efficiency, ensuring they are fully embedded into day-to-day use with clear ownership, guidance, and effective performance monitoring.

You will oversee core central functions including HR, Communications and Impact, Data Protection and Information Management, and Health & Safety. You will play a key role in internal digital transformation, policy development, risk management, and organisational compliance. You will produce high‑quality management information that supports strategic decision‑making, work closely with Locality Directors to standardise and enhance delivery models. In addition, with reference to our constitution and Scheme of Delegation you will be responsible for supporting governance at Board meetings, and the AGM.

Equality, Diversity and Inclusion

At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:

• A disabled person and/or
• A member of a community experiencing racial inequality

Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.

Right to work

We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK

Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.

Location: Hybrid working between the Aldgate, London office and home

An exciting opportunity has arisen for a talented Digital Product Insights Analyst to join our Digital Product Team. You will play a key role in strengthening how we use data, insight and experimentation to improve user experience, grow fundraising performance and support people affected by lung conditions.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

In this role, you will lead on web analytics and insight across our digital journeys, ensuring accurate tracking, high-quality data and clear performance reporting. You will work closely with colleagues across Fundraising + Engagement, Data + Insight and Health Advice to ensure consistent, high-quality reporting and insight across digital platforms. You will identify optimisation opportunities, shape experimentation roadmaps and support the design and evaluation of A/B testing activity. You will also contribute to strengthening our in-house SEO capability and embedding best practice in digital measurement.

You will have strong technical expertise in tools such as Google Analytics 4 and Google Tag Manager, alongside experience in testing and optimisation. You will be highly organised, confident presenting data stories to stakeholders and comfortable collaborating across teams and with external partners. A proactive, data-driven mindset and the ability to translate complex information into practical recommendations are essential.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Are you an experienced fundraiser looking for a job that is varied, dynamic and helps create meaningful change in the current climate crisis?

We are seeking a passionate and experienced Fundraising Officer to lead a strategic approach to Net Zero fundraising across six dioceses: Worcester, Hereford, Gloucester, Birmingham, Coventry, and Lichfield.

In this role you will shape and strengthen the financial foundations of a transformative, region-wide NZC programme helping churches, schools, clergy housing and diocesan buildings reduce carbon emissions and respond to the climate crisis. In collaboration with teams in all six dioceses you will:

· Support diocesan staff to secure funding to deliver net zero carbon projects and initiatives.

· Lead a strategic approach to NZC fundraising.

· Contribute to the infrastructure, culture and capability across the dioceses in furthering their NZC plans.

If you have experience of successfully fundraising from government, charitable trusts and foundations / individuals then we would like to talk to you! This role will suit a person who has an understanding of the charity fundraising landscape as well as an understanding of, and an ability to, develop good relationships. We are looking for a person who understands diversity and cross-cultural dynamics; you will have sympathy with the aims and values of the Church of England.

· Salary: £38,250 per annum plus a generous non-contributory pension.

This is a fixed term contract for 3 years.

· Hours: 35 hours per week (mainly Monday to Friday), but some weekend and evening work may be required. We are committed to offering a good work life balance and will consider applications from candidates applying for a job-share or a 4 day week (0.8 FTE). Tell us how this role can best fit into your life.

· Location: Hybrid – working from home and diocesan office hubs – talk to us about how this could work for you. The role will require travel around  the West Midland dioceses’- whilst the use of public transport is encouraged, a current driving licence and access to your own vehicle is essential unless suitable alternative arrangements can be made.

· For further details and to apply: Please see the attached job description / person specification and apply online

Closing date for applications: 9am Monday 23rd March 2026.

Interviews: will be held in Worcester on Tuesday 31st March 2026.

Call for an informal chat with Lee on 0 1 9 0 5 7 3 0 73 2 ext 317. The Diocese of Worcester is a great place to work with excellent holiday allowances and a very good pension. We want to give those who work for us the flexibility to balance their work and home lives well.

The Church of England is for everyone, and it is a priority for us to reflect the diversity of the community the Church serves across the whole diocese. We welcome all applications from interested and suitably qualified people, and particularly welcome applications from those of UK Minority Ethnic / Global Majority Heritage and People with Disabilities.

Join us and lead the growth of a thriving, mission driven charity. As our Commercial Services Director, you will shape and drive the sustainable income that powers life changing services for older people across Lincolnshire.

Working at both a strategic and operational level, you will provide visionary leadership across Age UK Lincolnshire’s commercial portfolio. Partnering closely with the Chief Executive, Board of Trustees, Executive Team, staff, volunteers and the older people we serve, you will help set organisational direction, identify future opportunities, and ensure strong oversight of performance, policies and priorities.

Reporting directly to the Chief Executive, this commercially focused role is responsible for generating income and overseeing all income producing services within the charity. You will balance ambition with purpose—ensuring that our charitable aims are upheld and that older people remain at the heart of every service and development.

As a key member of the Executive Leadership Team, you will play a central role in shaping, developing and delivering the future of our commercial activities. You will lead the growth of existing services and pioneer new income streams across the region, expanding our reach so that more older people can benefit from high quality support. This position combines strategic innovation with hands on delivery, offering the opportunity to make a significant and lasting impact on the lives of older people in Lincolnshire.

The post-holder needs to be a confident communicator who is self-driven, proactive and dedicated, with an enthusiastic and positive approach to delivering and developing services for older people. Knowledge and experience in the charity sector and business development is desirable. The post-holder would also ideally have knowledge of the Health and Social Care Sector.

Please go to our Age UK Lincolnshire website to view the full recruitment pack.

Senior Policy Adviser (Public Policy) | Full-time, Permanent
Location: St James’s Park, London SW1 | Hybrid
Salary: £40,926 per annum

The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Senior Policy Adviser to join our Public Policy Team. The role is crucial for the development and delivery of evidence-driven British Academy policy programmes on communities and social policy, using SHAPE research to impact policy outcomes that support the Academy’s and the Policy Directorate’s strategy.

The role

The British Academy’s public policy programmes explore domestic policy challenges that SHAPE research (Social sciences, Humanities and the Arts for People and the Economy/Environment), which can help policymakers to understand, reframe and find solutions. We work closely with our Fellows, alongside a diverse community of academics, experts, practitioners and importantly, policymakers. Our approach is focused on drawing together insights from SHAPE research and convening key figures to understand how these can be applied to policymaking. This gives us opportunities to bring fresh thinking to the most challenging issues, reframe debates, and develop new evidence-based solutions.

The Senior Policy Adviser will lead the delivery of evidence-driven policy programmes focused on communities and social infrastructure, with an opportunity at the outset to define the scope and strategy of these programmes. You will need understanding and knowledge of social policy, particularly areas of social policy relating to communities and civil society. You also need to be comfortable with bringing insights and analysis together and making new connections across policy themes to approach problems from a fresh perspective.

This is a varied role that requires ambition and confidence to engage with a wide variety of contributors to bring together the insights from our evidence base. You will have the ability to plan and deliver different types of activities: convening stakeholders, managing researchers, and collaborating with counterparts in academia and government.

You will be proactive and always looking for opportunities, using effective communication and developing or strengthening crucial relationships to extend the reach of our programme. You will often work independently, but won’t be on your own – we are a collaborative, supportive and friendly team of 12, working on the basis of mutual trust and responsibility, all working on different but connected areas, striving together to achieve our goals.

 About the Academy

The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges require deep insight into people, culture and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debate; and brings together scholars, government, business and civil society to influence policy.

The Academy comprises five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a Governance & Fellowship Team.

Working at the Academy

Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement.

Terms and conditions

The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.

How to apply

We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel.

We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.

To find out more and apply, please visit our website via the apply button.

Closing date: Midday on 23 March 2026.

We welcome applications from people of all backgrounds, reflecting our commitment to a diverse and inclusive working environment, equal opportunity and addressing under-representation. We will make reasonable adjustments for disabled applicants and offer an interview to those meeting the minimum selection criteria

Location: Pan-London/Hybrid

Salary: £31,500 per annum 

(Spot rate under Salary Band 2.2)

Hours: 37.5 hours per week 

Contract: Permanent

Closing Date: Sunday 22nd March 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Alliance Coordinator at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Solace are one of seven members of the Enhanced Mental Health Pathfinders (EMHP) Alliance. The EMHP Alliance aims to improve care for adult victims and survivors of sexual assault and abuse with multiple complex trauma-related mental health needs, enabling recovery, healing and long-term wellbeing. To achieve this, the Pathfinder will strengthen collaboration between statutory and voluntary sector services, improve identification of complex trauma-related needs and develop the capacity and pathways required to deliver timely, sustained and trauma informed support.

About the Role

The Alliance Coordinator (AC) will play a vital role in ensuring the smooth and effective operation of the Alliance and work closely with the Alliance Director. The Alliance Coordinator will support across a wide range of tasks that are critical to operational and strategic leadership of the Alliance, including preparing and coordinating senior meetings, preparing communications, report writing and collating lived experience feedback.

About You

The ideal candidate will have experience providing administrative support to senior leaders and be adept at building and maintaining relationships with a range of stakeholders and working in a fast-paced environment. The role is an excellent opportunity for a self-motivated individual who is passionate about the meaningful work across sexual violence services and/or complex needs services, and is looking to develop a range of transferable skills.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.  

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for. 

The successful candidate will have: 

• Experience of working with adults with learning disabilities and autistic adults in a community setting 

• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs 

• A ‘Person Centred Planning’ ethos 

• Providing support with personal care as required

• Excellent communication and record keeping skills 

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working, and our team can benefit from other perks including the Blue Light Card. 

To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification or fill in an application form which you can find on our website.   

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.   

Closing Date:  Tuesday 17th March

Interview Date:  Wednesday 25th March

Job Title: Refuge Worker

Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £28, 857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location)

Contract type: Full Time, Fixed Term Contract (Until March 2027)

Hours: 37.5 hours

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. 

As part of this role, you will be required to participate in an out-of-hours on call rota

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 20 March 2026

Iterview Dates: 6 and 7 April 2026

Personal Independence Coordinator

Salary £29,571.20 Full Time 35 hours per week

Do you want a job that makes a positive difference in people’s lives?

Age UK Croydon’s very successful PIC service for older people in Croydon is recruiting for a new Personal Independence Coordinator.

PICs work alongside health and care professionals within a neighbourhood team, adopting a multidisciplinary approach to working with people who have long term health and social care needs. The PICs provide critical links between formal health and social care services and the wider community support networks. We have adapted our way of working in response to COVID, helping older people to access technology and connect in new and exciting ways.

Full training will be provided; the important qualities we are looking for are:

• Excellent communication and listening skills
• A positive attitude and the ability to problem solve
• A cheerful, friendly, outgoing personality
• Highly organised with the ability to manage multiple priorities
• The ability to work flexibly, alone and as part of a team.

We regret we shall not be able to contact applicants who are not shortlisted for interview.

Closing date for applications: 9am Wednesday 1st April 2026

Interview Dates: Wednesday 8th April 2026

Shape public policy. Safeguard professional standards. Lead a profession towards the statutory recognition it deserves.

Not every Chief Executive role involves influencing government, protecting professional standards and occasionally resolving a registrant query before the end of the day.

After seven years, Mike Orlov is retiring as Chief Executive and Registrar of the National Register of Public Service Interpreters. The Board is now seeking a successor who can continue strengthening the organisation and raising the profile and importance of professional interpreters working across public services.

NRPSI is the independent voluntary regulator and national register for public service interpreters in the United Kingdom. It sets professional standards, upholds accountability and provides assurance to public sector organisations, including the Ministry of Justice, the Metropolitan Police and NHS bodies, in settings where interpreters are relied upon in critical situations.

In these environments, clear communication is essential. When it fails, the consequences can affect legal outcomes, safeguarding decisions and, in some situations, lives.

The organisation is entering an important moment in its development. The House of Lords Public Services Committee’s 2025 report on interpreting services in the courts has brought renewed national attention to the role that professional interpreters play across justice, policing and healthcare. At the same time, NRPSI continues to advance the longer-term ambition of statutory regulation and protection of title for Registered Public Service Interpreters.

As Victor Olowe, Chair of NRPSI, puts it: “This is an important moment for NRPSI and for the wider profession, particularly following the House of Lords 2025 report and the government’s commitment to address some of its key recommendations.”

As Chief Executive and Registrar, you’ll engage with senior stakeholders across government and public services while leading a specialist, long-standing team responsible for the day-to-day operation of the Register and the standards that underpin it.

Drawing on your experience, you’ll help shape the organisation’s next stage of development and strengthen the role NRPSI plays in safeguarding the public through professional interpreting standards.

The Role

Stepping into this role, you’ll be accountable to the Board for the governance, strategic direction and operational leadership of the organisation.

This is a hands-on leadership role, working closely with the Chair and Board to shape the organisation’s strategy and priorities, while ensuring the Register continues to operate with credibility, integrity and independence.

You’ll have direct responsibility for the integrity of the Register itself. This includes oversight of registration, renewals, complaints and disciplinary processes, as well as responsibility for ensuring the organisation’s Code of Professional Conduct and regulatory framework remain robust and fit for purpose.

With your experience, moving between strategic and operational ground will come naturally to you. One week you may be engaging with senior civil servants or government departments about the importance of professional interpreting standards. The next you may be reviewing operational processes, supporting your team in the delivery of the Register’s core functions or ensuring the organisation’s financial position remains sustainable.

Your team works mainly remotely and are all long-standing, dedicated and experienced, responsible for the day-to-day operation of the Register. Working in a remote-first environment, continuing a culture of collaboration, accountability and professional development while ensuring the organisation continues to deliver high standards of service is high on the list of priorities.

Externally, you’ll act as the senior voice of NRPSI. What does this mean in reality? Engaging with stakeholders across justice, policing, healthcare and central government, representing the organisation’s perspective clearly and authoritatively. This could include contributing to sector discussions, building relationships with policymakers and making the case for why professional interpreting standards matter to public safety and effective public services, or posting on LinkedIn and social channels, giving updates or hosting town halls for registrants.

The role also sees you supporting the organisation’s longer-term ambition of achieving statutory regulation and protection of title for Registered Public Service Interpreters, a goal that will genuinely benefit from the right leader’s credibility and persistence.

Financial sustainability also sits within your remit. NRPSI is funded through registration fees paid by interpreters, and you’ll oversee the organisation’s finances while ensuring resources are used effectively to deliver its strategic priorities. Alongside this, you’ll maintain oversight of operational systems and processes, identifying opportunities to improve resilience, efficiency and the effective use of digital tools.

The Person

This is a role that calls for someone who has operated at senior or director level within a charity, not-for-profit organisation, professional body, regulatory organisation, membership association or comparable public service environment.

Someone who understands the responsibilities that come with leading an organisation whose work centres on professional standards, governance and public protection, and who brings the credibility, judgement and experience required to engage effectively with a diverse group of stakeholders including government departments, public sector organisations, registrants and sector partners.

A collaborative, trust-based leadership style will be just as important: someone equally comfortable exercising independent judgement as they are balancing strategic thinking with practical delivery in a specialist organisation where both are needed in equal measure.

You’ll bring most of the following:

• Senior leadership experience at director level or above within a charity, professional body, membership organisation, regulatory body or public service environment
• Experience influencing government policy or engaging with commissioners of public spending
• Experience developing or improving regulatory, registration or accreditation processes
• The ability to represent an organisation clearly and confidently in public, including engaging with senior civil servants, sector stakeholders and the media
• Financial literacy and experience overseeing organisational budgets and sustainability
• Experience developing and delivering strategy and operational plans
• Confidence using digital systems, data and communication platforms to support organisational priorities
• Understanding of, or experience in, a registrar or equivalent function within a professional, regulatory or standards body, including accountability for the integrity of registration processes and criteria

Desirable

• Familiarity with public affairs, policy engagement or advocacy work would be advantageous, as would exposure to justice, policing, healthcare or public service environments.
• Experience navigating politically sensitive or contested professional environments, including managing public criticism, would also be beneficial.
• A second language would be welcomed.
• Above all, you’ll share a commitment to the public interest and the role professional interpreting plays in ensuring fair access to justice and public services.

A full candidate pack providing further information about the organisation accompanies this ad.

Key Information

NRPSI is working with Michelle Paoloni, Director at House Recruitment, on this appointment.

To apply, please submit a current CV and a supporting statement of no more than two pages outlining your relevant experience, where you saw the role advertised and what has prompted you to apply.

• Applications close at 5pm on Friday 10 April 2026.
• Discovery conversations with House Recruitment will take place on a rolling basis.
• Final interviews will be held in person in London on Wednesday 29 April 2026.

Equality, Diversity and Inclusion

NRPSI is committed to promoting equality, diversity and inclusion. We welcome applications from individuals from all backgrounds and are committed to ensuring a fair and inclusive recruitment process.

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

The Afghanistan Citizen’s Resettlement Scheme (ACRS) provides a safe and legal route for some of the most vulnerable and at-risk people from Afghanistan to come to the United Kingdom and rebuild their lives. The UK Government has committed to welcoming up to 20,000 people who are at risk through the ACRS. IOM facilitates pre-departure preparation activities for people arriving under the ACRS including but not limited to the provision of migration health assessments, UK Cultural Orientation (UKCO) and organised movement assistance. 

IOM’s experience in facilitating various resettlement programmes has shown that investment in providing refugees with accurate and relevant information about their resettlement and integration pre- departure is vital in enhancing the integration process upon arrival.

Integration is a two-way process, however, working best when both refugees and those in receiving communities have a good understanding of each other’s expectations, cultural differences, and practices. IOM UK therefore launched its Information Sessions in May 2016 to increase local knowledge of the refugee communities being resettled in the UK, thereby helping to reduce the adjustment period for refugees and supporting strong, appropriate integration services.

Under the general supervision of the National Project Coordinator, and in direct consultation with Project Coordinator Resettlement and Local Authority Engagement, IOM Missions overseas, and relevant external stakeholders, the Project Associate (Refugee Information Sessions) will assist in the preparation and delivery of Information Sessions and associated capacity building workshops activities implemented by IOM London as part of the ACRS. 

For more details about this role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers

For 30 years, Wallace & Gromit’s Grand Appeal has helped transform children’s healthcare in Bristol, funding pioneering treatment, facilities and research at Bristol Children’s Hospital and the Neonatal Intensive Care Unit at St Michael’s Hospital. By uniting philanthropy with world-class medicine, the charity enables clinicians to deliver exceptional care and improve outcomes for babies and children across the South West and beyond. Our long-standing partnership with Aardman underpins the charity’s national profile and reach, while initiatives such as Cots for Tots and Gromit Unleashed demonstrate the scale, creativity and impact of our work. As The Grand Appeal continues to grow in scale, complexity and long-term investment commitments, we are creating a new Group Financial Controller role to strengthen financial leadership across the organisation and its subsidiary activities. This is a pivotal role at the heart of the charity. The successful candidate will ensure that the organisation’s financial systems, commitments and reporting remain robust, transparent and capable of supporting ambitious future plans - from major capital projects to long-term programme investment. Working closely with senior leadership and external advisers, the Group Financial Controller will help ensure that donor funds are stewarded responsibly and that the charity remains financially resilient as it evolves and grows. The role also covers the charity’s significant commercial and retail activity delivered through its trading subsidiary, requiring clear financial visibility of trading performance, margins and income streams. You will ensure this activity is reflected confidently within group reporting, supporting disciplined growth and long-term financial resilience. We are looking for someone who combines strong technical financial expertise with a practical, hands-on approach and the confidence to operate at both operational and strategic levels. This role offers the opportunity to shape financial governance in a growing, high-impact charity where financial leadership directly enables better outcomes for children and families. If you are motivated by purpose, value, integrity and want your work to have real-world impact, we would love to hear from you