Organisation development manager jobs

Head of IT & AI

Part time - 3 days per week

Based: Hybrid working,1 day per week at our office at Dowgate Hill House, 14-16 Dowgate Hill, London, EC4R 2SU.

Business Disability Forum is the leading business membership organisation in disability inclusion.

We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.

• We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide.
• We advise, support and encourage businesses (many of them global) to become more disability-smart.
• We influence policymakers, informed by the experiences of business and disabled people – as employees and consumers
• We provide evidence-based thought leadership on how business affects the lives of disabled people.
• We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.

The role

Business Disability Forum is looking for an experienced, strategic Head of IT and AI to review and manage outsourced IT services, work with colleagues to ensure applications are optimised and ensure they comply with best practice data protection. You’ll lead an AI transformation agenda so we can adopt the efficiencies of AI working with colleagues at all levels across the organisation to develop, implement and monitor a plan to embed the benefits of AI while mitigating any risks.

Business Disability Forum outsources IT support to various suppliers covering CRM (Salesforce), Microsoft 365 and Telephony. The Head of IT and AI will review and manage these relationships ensuring users are kept online and active and have the applications best suited to the organisation’s needs with consideration given for compliance with our memberships’ requirements and best practice data protection.

Business Disability Forum needs to adopt the efficiencies of AI, the Head of IT and AI will be responsible for identifying opportunities, developing our use of AI, harnessing the automation and cost savings offered while maintaining security of data and compliance with our memberships’ own compliance needs. The Head of IT and AI will work with members of the leadership team to develop, implement and monitor a plan to embed the benefits of AI throughout the organisation while mitigating the risks.

The requirement

• Experience in managing outsourced IT service desks and multiple suppliers
• Proven experience leading AI transformation initiatives, including implementing organisation-wide‑ technology changes.
• Significant experience in leading the implementation and ongoing development of CRM (preferably Salesforce) in a charity or membership organisation.
• Ability to identify and plan future needs from a digital and technical perspective.

For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role sent to jobs @ businessdisabilityforum .org .uk. If you require any adjustments to the application process please contact Barnaby Powell as set out below.

• Closing date for applications: Monday, 6 April 2026.
• First interviews are planned for the 21 & 23 April 2026
• Second interviews are likely to take place in the week commencing 27 April 2026

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at humanresouces @ businessdisabilityforum. org .uk or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to our website via the link on this page.

The closing date for application is Monday, 6 Apil 2026

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

This is a brilliant opportunity to join a dynamic and ambitious team as we aim to deliver a consistently excellent experience to our supporters.

Location: Flexible, in line with our hybrid working policy. We work together in the London office a minimum of two days a month, plus other occasional in-office days as required.

About the role

The mission of the Supporter Care team at Crisis is to ensure that everyone who contacts us has an excellent experience. We are looking for a new Customer Service Coordinator with a strong background in customer service/supporter care. In addition to being great on the phone and having excellent writing, the successful candidate will be a problem solver who loves methodically working through issues to uncover root causes. You will also have a strong collaborative approach and be willing to develop yourself professionally by learning new skills.

This is an exciting time to join our team. We are about to transition to our new CRM (Microsoft Dynamics 365). We are also implementing new ways of getting the most from our contact management system (Zendesk), utilising AI and other functionality. This role will suit you if you have a strong understanding of customer service, are able to learn new technologies and to adapt to a changing environment all while delivering consistently excellent service.

About you

To be successful in this role you will:

• Have significant current or very recent experience in telephone-based customer/supporter service
• Be an initiative-taker, actively seek solutions before escalating issues
• Be able to effectively handle complex and difficult telephone calls
• Have a strong work ethic and ability to carry out a high volume of tasks to high levels of quality and speed
• Be motivated to develop professionally and consistently meet performance targets

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 22nd March 2026 at 23:59

Interview process: Competency based interview plus assessment tasks

Interview date and location: In person interview at Universal House, 88-94 Wentworth St, E1 7SA, week commencing 13th April 2026

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Senior Policy and Advocacy Advisor

Be a champion for children in UK foreign and development policy.

Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Position: Senior Policy and Advocacy Advisor

Location: London / Hybrid 2 days a week in the office

Hours: Full time 36.5 hours per week

Contract: Permanent

Salary: £40,000 - £43,000

Closing Date: 3rd April 2026. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified.

About the Role

We are seeking an authentic advocate for children’s rights to help drive our influence with government and other stakeholders. You will develop and implement policy change strategies across a range of thematic areas, underpinning the advocacy strategy. Your expertise will shape the development of research, policy and campaign materials to be used by the charity in advocacy for children’s rights and wellbeing.

Key Responsibilities

• Help shape policy research. This will include: researching statistics; collecting data and research from other sources; supporting briefing development; and engaging with other offices and youth advocates to gather evidence and stories.
• Lead advocacy within campaigns, including in the development of campaign materials, ensuring policy agenda is accurately embedded
• Work collaboratively cross-organisation to advise on campaign activities, assets and events
• Ensure the voices of children and young people are central and well represented in policy and advocacy
• Represent with external stakeholders, including with government and civil society, and build strategic relationships in alignment with advocacy priorities
• Support senior leaders and other colleagues to engage key external stakeholders, providing briefing where required
• Monitor political and policy developments and disseminate across relevant teams

About You

We’re looking for someone with demonstrable experience influencing policy change, including through campaigning or social mobilisation, and who has a genuine commitment to promoting children’s rights, including their right to participation.

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Inspired by the Christian faith, the team serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries.

Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it.

Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

Benefits include: a flexible and supportive working culture, pension scheme (with employer contributions), generous holiday allowance, free parking (Milton Keynes office), opportunities for faith-based gatherings, prayer, and devotionals and a welcoming, purpose-driven team who are passionate about making a difference.

About the Organisation

Joining the charity means becoming part of an energetic and flexible team committed to making a positive impact in the world. As an employee, you will play a crucial role in supporting Fundraising efforts, helping to drive the mission forward. You will have the opportunity to work in an environment that values collaboration, innovation, and dedication to humanitarian causes.

Our client values diversity and aspires to reflect this in their workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

You may also have experience in areas such Advocacy, Policy, Policy and Advocacy, Advocacy Advisor, Policy Advisor, Policy and Advocacy Advisor, Senior Advocacy Advisor, Senior Policy Advisor, Senior Policy and Advocacy Advisor. #IDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Senior Corporate Fundraiser

Location: Primarily office‑based in Hemel Hempstead; however, hybrid working can be offered where appropriate and agreed.

Salary:IRO £36,000 (FTE) depending on experience

Vacancy Type: Permanent, 30 – 37.5 hours per week

Access to a car is essential for this role

We are searching for an experienced corporate fundraiser to join our dynamic and high-performing Fundraising Team. 

You will be an excellent communicator, confident in networking and presenting a compelling case for support, target driven and have a background and successful record in securing high value (5/6 figures) gifts, business sales or similar.

You will be responsible for developing our DENS Business Partnership Programme, building a pipeline of high-value prospects, increasing engagement, and influencing the involvement of local businesses to support DENS ambitious growth plans.

You will represent DENS at regular networking events, business forums and external meetings to build visibility, grow networks and generate new corporate opportunities.

Why join DENS?

You’ll be part of a supportive, friendly, and dedicated team of fundraisers who foster a collaborative "One Team, One Goal" culture. We value and celebrate every member's contribution, ensuring you thrive in our positive working environment. Enjoy flexible working arrangements that support your work-life balance, along with ongoing training and development to enhance your skills. Your fundraising efforts will directly contribute to creating positive change and making a lasting impact in our community.

Overall Purpose: 

• Develop DENS Corporate Income Stream, creating and implementing an effective corporate fundraising plan to meet agreed targets and increase sustainable income for the charity, whilst supporting DENS ambitious growth plans.
• Build strong and influential external relationships through existing and new networks and deliver first-class donor stewardship to build a pipeline of high-value business prospects, secure new partners, and nurture existing partners – with the objective of building ongoing regular income and long-term support.
• Develop the DENS Business Partnership Programme as a framework to deliver an engaging and mutually beneficial programme of activity and network of partners, to encourage and inspire support.
• Actively represent DENS at regular networking events, business forums and external meetings to build visibility, grow networks and generate new corporate opportunities.
• Develop, manage and present a range of reporting tools to ensure efficient prospect stewardship, activity planning and income forecasting - to be used to manage and plan progress with Line Manager and Senior Leadership Team.

Skills & Qualifications

• A good standard of Education
• Experience securing partnerships in a Corporate Fundraising or Sales environment
• Experience developing and delivering a corporate fundraising or sales strategy
• Successful track record of building relationships and successfully influencing business stakeholders
• Experience managing and monitoring income and expenditure budgets
• Demonstrable track record of consistently exceeding targets
• Skilled in negotiating, pitching and winning partnerships 
• Strong planning and organisational skills.
• Excellent communication and presentation skills with the ability to engage stakeholders at all levels
• Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities to meet objectives and improve results
• Good written, verbal interpersonal and numeracy skills
• Diplomacy and ability to work in confidence
• Administratively self-sufficient, IT literate and knowledge of Microsoft Office
• Professional, confident, and well-presented
• The gravitas and drive to gain maximum impact, add value, and increase corporate income
• Self-starter, motivated to set and achieve goals and take own initiative in the role
• Persuasive, Can-do attitude
• People-focused and cross-team worker
• Tact and diplomacy
• Full UK driving licence and access to a vehicle is essential for regular travel to meetings, networking events and partner sites
• Available to attend regular early morning breakfast meetings and other networking events outside of normal working hours
• Available to work flexible hours including, on occasions, weekends, andevenings to support the wider Fundraising Team at events and fundraising activities.

Benefits include:

• 25 days or equivalent annual leave, excluding Bank and Public Holidays
• One additional day of annual leave after each 5 years’ service, up to 3 days.
• Flexible working environment
• Medicash plan, including Virtual GP, some dental and optical cover
• Employee assistance programme – 24/7 mental health support helpline
• Blue Light Card discounts
• Professional development and training, including on-going access to e-learning platform
• Staff Networks, Wellbeing Days and whole team events
• One day to volunteer for DENS or another organisation
• NEST pension scheme

To Apply

If you feel you are a suitable candidate and would like to work for DENS, please click apply to be redirected to our website to complete your application.

Release is seeking to appoint a Supervising Solicitor — with genuine flexibility for part‑time or full‑time working — to help shape and expand our legal services at the intersection of social justice - housing, public and community care law.

This role is particularly well‑suited to candidates seeking reduced hours, portfolio careers, or a position that allows for balance alongside caring responsibilities, or other commitments. The successful candidate will join a values‑driven organisation delivering high‑quality casework, innovative community‑based legal services, and strategic litigation aimed at systemic change.

Person Specification

Essential

• Minimum 4 years + post qualified solicitor with a current practising certificate, and
• Minimum 3 years + substantial experience in legal aid casework, supervision and/or compliance, and
• Minimum 1 year + experience of supervising others, and
• Experience in public law, housing law, and/or community care law within legal aid practice, and
• Strong commitment to social justice, harm reduction, and trauma-informed practice.
• Approved legal aid supervisor with the Legal Aid Agency.

Desirable

• Experience working in a charity or non-profit organisation.
• Experience supporting or contributing to strategic litigation or test case work.
• Understanding of the impact of drug policy and criminalisation on marginalised communities.
• Experience in developing new services, partnerships, or funding-linked delivery models.

Important notice: For this job, Release will only consider applications from those who already have the right to live and work in the UK. See the Home Office Immigration & Nationality Directorate for information on the UK Government's immigration policy.

About the Role

The Supervising Solicitor – Legal Aid is a key role in shaping and strengthening Release’s legal services. Working closely with the Joint Head of Legal Services and Executive Director, and in collaboration with other colleagues, you will supervise the delivery of high-quality legal advice and representation, supporting the growth of legal aid practice whilst ensuring Release continues to train and develop social justice lawyers for the future. 

We are looking for an experienced legal aid practitioner who is strongly committed to social justice and the legal rights of marginalised communities, and who wants to build leadership experience in a movement-led organisation. The role will combine hands-on practice, leadership, supervision and compliance responsibilities. 

Please note: We do not expect the postholder to generate legal aid income at a multiple of their salary. While we do aim to grow legal aid income across the team to an initial target of £15,000–£25,000 per annum, the focus of this role is on developing high‑quality legal aid practice and building sustainable income collectively, as part of a mixed‑income organisational model.

As Supervising Solicitor – Legal Aid, you will:

• Support Strategic Development: Contribute to developing the direction and priorities of Release’s legal services, including expanding legal aid work and strengthening access to justice.

• Provide Practice Supervision: Support a multidisciplinary team of solicitors, legal advisers and volunteers to deliver excellent, trauma-informed legal support. Support and mentor team members on how to adhere to legal aid file compliance, time recording and CCMS applications.

• Ensure Quality and Compliance: Help ensure consistent regulatory compliance and quality assurance across legal casework, including legal aid requirements.

• Strengthen and Grow Services: Help develop and improve legal service delivery models, including responding to emerging needs and client priorities.

• Contribute to Systemic Change: Support Release’s wider mission by helping connect legal services with policy, research, and advocacy work.

This role is ideal for someone with legal aid expertise and management potential, who wants to take a meaningful step into leadership whilst continuing to centre client care, justice and harm reduction.

Rights of Women (ROW) is looking for a woman criminal lawyer to join our team as a Legal Officer (Family & Criminal Law) Locum. The postholder will be part of Rights of Women’s Family Law team and will play a key role in delivering the organisation’s core services to women affected by sexual violence and other forms of violence against women and girls (VAWG). 

The post holder will provide specialist legal advice through Rights of Women’s telephone advice lines, contribute to the delivery of training, and support the development of accessible legal information through publications and other resources. They will also support survivor engagement and contribute to Rights of Women’s policy work, helping to drive systemic change for women’s rights. 

The Legal Officer will play a leading role in maintaining and developing Rights of Women’s online peer-to-peer forum, which builds the capacity of professionals supporting women survivors. This includes supporting the online community, producing legally accurate and relevant public-facing content in response to queries and emerging themes, and contributing to a regular online newsletter. 

Salary: £16,191.20 (14 hours / 2 days) per annum (Gross Pay) plus 3% pension contribution. Full-time equivalent (FTE) salary: £ 40,478.01 

Conditions: 14 hours (2 days) per week. Working days are anticipated to fall between Monday-Thursday, subject to mutual agreement.

Holiday entitlement: Pro-rata of full-time entitlement of 28 days annual leave plus public holidays per annum. This includes three designated days to be taken between the December and January bank holidays when the organisation is closed. 

Pension: NEST Workplace Pension (Employer 3%/ Employee 5%) 

Office Address:  Rights of Women, 52-54 Featherstone Street, London EC1Y 8RT 

Location: Hybrid. The post is primarily home-based, with optional office attendance for those who prefer an office setting. Occasional travel within England and Wales may be required. Rights of Women supports flexible working arrangements and reasonable adjustments to facilitate this.  This role is currently only suitable for UK based applicants and ROW will not process applications from outside of the UK.

Line Manager: Senior Legal Officer (Family & Criminal law) Locum

Duration: Fixed term, initially 3 months, with the possibility of extension.

Key dates: 

Closing date: Monday 23 March 2026, 9am
Interview date: Week commencing 23 March or 30th March 2026 (to be arranged)
Start date: As soon as possible 

Grant Finance Officer - French speaking

Location: Vauxhall, London (minimum of 1 day per week in the office)
Contract Type: Contract – approx. 6 months with possible renewal
Salary: £34,620 - £35,795 (pro rata)

· Support international grant-funded programmes across West Africa, managing budgets and financial reporting for partner organisations

· Work with experienced finance teams to develop processes, maintain accurate budget tracking, and prepare donor reports

· 30 days annual leave plus bank holidays, with 6% pension contributions and employee assistance programme

· Grow your finance career in a mission-driven charity sector organisation committed to meaningful impact

· Flexible working with hybrid arrangements - just 1 day per week in London office

Our client is a leading international human rights charity with over 180 years' experience tackling modern slavery globally. They're seeking a Grant Finance Officer to join their team in London, supporting their vital work across West Africa. If you have experience managing project budgets, strong Excel skills, and fluency in English and French, this role offers the chance to combine financial expertise with purposeful work in the charity sector.

Company Overview

Our client is the world's oldest human rights organisation dedicated to ending modern slavery everywhere. Working with survivors, partner organisations, responsible businesses and governments, they challenge the systems that enable slavery to exist - including human trafficking, child slavery and forced labour. The organisation is built on values of integrity, transparency and accountability, with a zero-tolerance approach to corruption and abuse. They actively welcome applications from diverse backgrounds and are committed to creating an inclusive workplace where everyone can thrive.

Position Overview

As Grant Finance Officer, you'll play a vital role in supporting the financial management of grant-funded programmes across West Africa. You'll work closely with programme teams and international partners to ensure budgets are accurate, finances are properly tracked, and donors receive timely, compliant reports. Your work directly enables the organisation to deliver its mission effectively, ensuring funds are managed with integrity and used to maximum impact in the fight against modern slavery.

Responsibilities 

· Liaise with programme coordinators and West African partners to establish, review and monitor budget forecasts throughout project lifecycles

· Receive, review and verify monthly financial reports from partners, checking accuracy and identifying discrepancies

· Collect and review supporting evidence for all expenditures, ensuring compliance with donor requirements

· Support partners in maintaining accurate project budgets and resolving budget-related queries

· Review quarterly financial forecasts and assist in preparing comprehensive finance reports for donors

· Prepare grant modification requests when budget changes are needed, liaising with donors as required

· Maintain and update budget trackers, working alongside the Grant Finance Coordinator

· Develop final financial reports at project completion and support annual audit processes

· Support the development of partner budgets and budget narratives for new funding applications

· Create and maintain budget and reporting spreadsheets for newly funded projects

Requirements

Essential:

· Proven experience developing and monitoring project budgets in a structured environment

· Fluency in written and spoken English and French

· Strong proficiency with MS Office applications, particularly Excel for budget tracking and analysis

· Experience using computerised accounting systems for purchase ledger functions

· Excellent organisational skills with meticulous attention to detail

· Ability to work systematically and calmly under pressure, meeting tight deadlines

· Customer-focused approach with strong communication skills

· Self-motivated, proactive problem-solver who finds solutions independently

Desirable:

· Experience processing invoices and payments to overseas suppliers in foreign currencies

· Part-qualified or fully qualified accounting professional (CCAB or equivalent)

· Previous experience working in the charity or not-for-profit sector, ideally an NGO

Benefits

· 30 days annual leave (pro rata) plus bank holidays

· Pension scheme with 6% employer contribution (2% minimum employee contribution required)

· Employee assistance programme offering confidential support and wellbeing resources

· Cycle to work scheme

· Hybrid working arrangement with flexibility to work from home

Alongside this generous package, you'll join a values-driven organisation where integrity and impact matter. You'll collaborate with a dedicated team committed to ending modern slavery, working in an inclusive environment that welcomes diverse perspectives and actively supports professional development.

How to Apply

Please send your CV for further consideration.

Closing date: Ongoing / ASAP – with interviews likely week commencing 6th April 2026

Certitude is a values-driven charity with over 30 years’ experience supporting people with learning disabilities, autistic people, and those with mental health needs.

We are now seeking a Finance Business Partner to join our Finance team and work closely with operational leaders across supported living, residential, and community-based services. This is a highly visible role, focused on turning financial data into meaningful insight that improves outcomes, strengthens services, and delivers value for money, while remaining aligned with our mission and Charities SORP.

The key responsibilities of the Finance Business Partner include:

• Act as the primary finance contact for defined service localities, providing proactive, trusted business partnering support.
• Produce monthly management accounts with clear variance analysis and insightful commentary on income, staffing, agency usage, sleep-ins, travel, and overhead recovery.
• Support Team Managers with budgeting, reforecasting, cost control, and financial planning aligned to safe staffing and support needs.
• Lead unit economics and service performance analysis, including rota efficiency, voids, empty rooms, and overall service sustainability.
• Work closely with the Development Accountant to ensure pricing models, service charges, and cost allocations accurately reflect the true cost of delivery.
• Build and maintain finance KPI dashboards in collaboration with Operations and the Senior Management Accountant.
• Support bids, retenders, and contract variations by providing robust costings, pricing models, and funding justifications.
• Analyse performance across block, spot, framework, and personal budget contracts, reconciling delivered versus commissioned activity.
• Support commissioner discussions around uplifts linked to inflation, National Living Wage, and changes in acuity.
• Work with the Financial Controller to ensure accurate and timely billing, with correct treatment of restricted, unrestricted, and deferred income.

About Certitude:

With a workforce of around 1,500 colleagues and a turnover of approximately £70m, Certitude combines strong financial foundations with a clear social purpose. While our roots are firmly in London, we are expanding beyond the capital, creating exciting opportunities to shape how financial insight supports sustainable growth and high-quality care.

We are proud of our values and the impact we make, and we are committed to equality, diversity, and creating a great place to work for our colleagues.

The successful candidate will:

• Be part-qualified and actively studying towards a recognised accountancy qualification such as ACCA or CIMA, or equivalent.
• Ideally bring experience from social care or another people-intensive, service-led environment, though strong candidates from other sectors are very much encouraged to apply.
• Have hands-on experience producing management accounts, with the ability to deliver clear, insightful commentary and demonstrate effective finance business partnering in support of budgets and performance.
• Be comfortable working across multiple cost centres and managing an expanding portfolio of services or departments, with the confidence to analyse trends, review financial performance, and present financial information to non-finance stakeholders.
• Be proactive, inquisitive, and willing to challenge the status quo, with the confidence to ask “why” and drive improvement.

This opportunity is being offered on a hybrid basis with the expectation you can visit their Balham High Road office a minimum of two days a week.

Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!

The Charity Delivery Lead will drive the success of key charity and community programs and charity initiatives across our 13 venues. Line managing staff in a matrix model, you will provide operational guidance, a delivery framework, and expert advice to ensure that each program is successfully implemented and achieves its objectives. You will collaborate closely with the General Manager of each venue, ensuring the alignment of charity initiatives with broader venue goals.

Key Responsibilities

Program Delivery Support
Provide expert advice and practical frameworks to Charity Officers as they deliver and facilitate key programs such as Fun, Food & Golf, Community Cafes, and This Girl Can. Ensure each program aligns with the charity’s mission and goals.

Program Coordination & Monitoring
Ensure that programs are delivered efficiently, consistently, and to a high standard across all venues. Support Charity Officers in tracking program outcomes and assessing impact, making adjustments as needed.

Training & Development
Provide training, resources, and support to Charity Officers to ensure they have the knowledge and tools necessary to deliver high-quality community programs. Share best practices and foster a culture of continuous improvement.

Framework & Process Development:
Develop and implement operational frameworks, guidelines, and processes for program delivery, ensuring consistency across all 13 venues. Provide ongoing feedback and recommendations to improve program quality and participant satisfaction and outcomes.

Reporting & Communication:
Report regularly to the Chief People Officer on program performance, challenges, and successes. Prepare reports and presentations for stakeholders (including Trustees), demonstrating the impact of charity programs and their alignment with the overall strategy.

Collaborative Working:
Work closely with the marketing and communications team to promote charity programs across different channels, including social media, local events, and the charity’s website. Help raise awareness of the charity’s work and encourage broader community participation.

Safeguarding and Wellbeing
Ensure that all programs adhere to safeguarding guidelines, especially for vulnerable groups such as those impacted by dementia and children. Promote a safe and inclusive environment for all participants.

Person Specification

Key Skills and Experience:

• Proven experience (3+ years) in community program delivery, charity work, or sports-related initiatives, with a focus on social impact and inclusivity.
• Strong knowledge of program design and delivery, particularly in sports, health, and community development.
• Excellent communication and relationship-building skills, with the ability to engage diverse communities, local venues, and external stakeholders.
• Experience supporting and mentoring teams, even without direct line management responsibilities.
• Ability to create and implement structured frameworks and processes to improve program delivery and achieve outcomes.
• A genuine passion for using golf/ sport as a tool to improve lives and create positive change within communities.
• Strong organisational and time-management skills, with the ability to manage multiple initiatives across multiple venues.
• An understanding of safeguarding and wellbeing guidelines and practises, particularly in working with vulnerable groups having performed the role of Welfare Officer, Designated Safeguarding Lead or equivalent.

Desirable

• Familiarity with programs related to dementia care, women and girls' sports participation, or community wellness.
• Knowledge of fundraising, grant applications, or sponsorship in the charity sector.
• Experience in working with or within community-based organisations.
• A relevant qualification in community development, sports management, or a related field is advantageous but not essential.

Cross-Channel Marketing Officer

We are looking for an enthusiastic and motivated individual to join the Communications team.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: CE393 Cross-Channel Marketing Officer

Location: Homebased, UK. However occasional travel will be required as part of this role, this may include team meetings or other work-related meetings

Hours: 35 hours per week

Salary: Circa £30,000 (inner London weighting £3,950 per annum or outer London weighting £2,457.00 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 22 March 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 30 March 2026

The Role

Reporting to the Cross-Channel Marketing Manager, the Cross-Channel Marketing Officer will design and deliver digital communication strategies across email and SMS, helping to maximise supporter engagement, retention, loyalty and income. This role will play a vital part in building seamless supporter and customer journeys that strengthen relationships, enhance experiences, and deliver measurable results.

Key responsibilities include:

• Plan, implement, and deliver targeted email and SMS campaigns and automated journeys to maximise income, steward events, provide beneficiary support, inspire actions, and increase retention.
• Creating, editing and optimising digital communications.
• Supporting colleagues by providing training, sharing best practice, and offering expert advice.
• Ensuring digital communications are aligned across all online and offline touchpoints.
• Monitoring and reporting on campaign performance using analytics tools, providing insights and recommendations for continuous optimisation.
• Staying up to date with digital marketing practices, sector trends and competitor activity, using insights to enhance campaign effectiveness.
• Working closely with the Cross-Channel Marketing Manager and key stakeholders to ensure consistent messaging and impactful content creation.
• Continuously testing and refining journeys, content and engagement strategies to improve supporter and customer experience and increase lifetime value.

This role requires some travel for team away days. Candidates must be able to demonstrate how they can meet this requirement of the role.

About You

You will have experience of:

• Testing, optimisation, and automation to improve communications effectiveness.
• Using AI tools to enhance customer engagement, such as content generation, predictive analytics, or automation.
• Using an email platform. Desirable experience using Dot Digital.
• Using analytics tools and analysing data to inform decision-making.
• Evaluating the successes and providing recommendations of email, SMS and paid digital campaigns using Google Analytics and social media monitoring tools.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work.

You may also have experience in areas such as Communications, Direct Marketing, Digital Marketing, Marketing and Engagement, Communications and Engagement, Digital Engagement, Communications Officer, Direct Marketing Officer, Digital Marketing Officer, Marketing and Engagement Officer, Communications and Engagement Officer, Digital Engagement Officer. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Head of Finance

Students’ Union - Liverpool

Location: Liverpool
Contract: Permanent, full-time (35 hours per week)
Salary: £49,897
Closing date: Midday on Wednesday 8th April 2026

Atkinson HR and Marble Mayne are pleased to be supporting a Liverpool based Students’ Union in their search for a Head of Finance to join their senior leadership team.

The Students’ Union is an independent, student-led charity dedicated to enhancing the student experience at the University it is associated with. With 32,000 members, they are committed to creating a home for every student, ensuring each one gets the most out of university life and leaves equipped to change the world.

As they continue to strengthen their financial foundations and long-term sustainability, they are seeking an ambitious finance professional ready to take the next step in their career and help drive their mission of creating an exceptional university experience for every student.

About the Role

This is a fantastic opportunity for an ambitious finance professional ready to take the next step into a more senior role with greater responsibility. You'll oversee the day-to-day running of the finance function, from monthly management accounts and annual budgets to statutory returns and year-end audit, while playing a key part in keeping the Guild financially strong and student focused.

You will manage a small finance team and be supported in the role by an outsourced consultant Finance Director. They are ideally seeking a fully qualified ACCA, CIMA or ACA professional, though they will consider applications from those who are part-qualified. You'll ideally bring an understanding of charity finance, regulation and IT systems, along with the interpersonal skills to work collaboratively across a values-driven organisation. Experience in a similar charity or students' union environment is desirable, but not essential.

The organisation is seeking to appoint someone who can demonstrate alignment with their values and ethos; including being innovative, fun, representative, sustainable and committed to supporting a student-led organisation. They offer a supportive and friendly working environment with a strong commitment to professional development. Other benefits include hybrid working, pension contributions, generous annual leave and a salary sacrifice scheme.

How to Apply

To apply, please submit your CV and complete the application form, where you will be asked to answer three questions:

· Why are you interested in applying, and how do you feel your personal values align with our organisational values?

· What are the key achievements and outcomes within your career that make you a strong candidate for the role?

· Summarise your experience in a senior level finance role that you feel is relevant to this position.

Each answer should be a maximum of 400 words.

For an informal conversation about the role, please contact Jamie at Marble Mayne.

Key Dates

Closing Date: Midday on Wednesday 8th April 2026

First Interview: Thursday 16th April 2026 (remote)

Final Interview: Thursday 23rd April 2026 (in person)

As the Programmes Coordinator, you will handle end-to-end mentor support across recruitment, onboarding, matching, ongoing check-ins, issue resolution, and offboarding. There are no line management responsibilities in this role; this is a delivery-focused position working closely with our existing Programmes Coordinator to ensure smooth programme operations, hit matching and completion targets, and maintain high feedback scores and our safeguarding protocol. This role will report into the Delivery Hub Director.

This role demands strong organisation to balance multiple priorities while delivering a welcoming, supportive experience for all participants. It is a hands-on, collaborative role for someone full of energy and highly accountable. You’ll thrive if you enjoy working autonomously and collaboratively, are detail-oriented, and are passionate about making a difference in young people’s lives.

Key Responsibilities:

Mentor Coordination:

✓ Serve as the main point of contact for mentor programme participants.
✓ Provide personalised support to mentors end-to-end: conducting interviews, leading onboarding/training sessions, completing DBS checks, matching mentors with mentees, running regular check-ins, organising mentor/mentee programme events, managing issues, mitigating risks, and handling offboarding and feedback.

Volunteer Coordination:

✓ Serve as the main point of contact in Volunteer Management Systems for potential mentors.
✓ Provide personalised support to potential mentor volunteers: answering messages, having 1:1 calls with volunteers, offboarding mentors from the Volunteer Management System, and managing issues.
✓ Engage the volunteer community to maintain relationships.
✓ Outreach to volunteer networks to increase the mentor sign-ups.

Feedback and Programme Health:

✓ Regularly collect and analyse feedback from participants to monitor programme health.
✓ Maintain an issues log and use insights to drive continuous improvement.
✓ Maintaining accurate records in Airtable, collecting feedback, and contributing to programme reporting to support targets.

Resource and Workshop Development:

✓ Create and enhance resources to enrich mentoring sessions.
✓ Collaborate with the current Programmes Coordinator to develop new workshops based on feedback.

Safety and Compliance:

✓ Monitor safeguarding during the programme and follow procedures to ensure a safe and secure environment for all participants and mentor volunteers. This role will be the safeguarding officer for this programme with the direct support of the Safeguarding Lead for the whole organisation.

Travel (UK-wide):

✓ You will be expected to travel to areas in the UK a minimum of once a month. All travel, accommodation and food will be covered. If this travel is not part of your working hours, you will receive your time back in the form of TOIL, which is to be taken within 1 month of receiving it. Reasons for travel: Hub (team) Day, Company-wide Day, Event, Programme Event, Co-working Manager Day, Focus Day.

Wider Event Support:

✓ All employees support the delivery of all events and programmes to ensure we directly support the overall mission of the organisation.

Programme Event Coordinator and Host:

✓ You will organise and facilitate or host programme events for mentees and mentors, both virtual and in-person.

Person Specification:

• Be an excellent communicator with a natural ability to build rapport, particularly with young people and volunteers.
• Be passionate about STEAM education, diversity, and inclusion.
• Work collaboratively with other teams and communicate effectively across the organisation.
• Be highly organised and comfortable following processes and instructions.
• Enjoy learning new tools and using technology to enhance your work.
• Be solutions-oriented and maintain a calm, positive attitude under pressure.
• Flexibility to travel and work outside of regular office hours, as needed.
• Be able to give and receive constructive feedback.

Essential Skills and Experience:

For this role, you should thrive in a cyclical, process-driven role. Our mentoring programme operates in repeating cohorts launched every 2 months, following the same proven processes for mentor coordination. This role is good for candidates who enjoy honing repeatable systems to deliver consistent high-quality outcomes with minimal variation. Experience using Google Workspace and Airtable is desirable.

Benefits:

• Competitive salary of 28,875 -29,552
• 5 weeks holiday allowance
• 4-day week (opt-in) after a successful probation period
• 8% Match Pension scheme
• Menstruation and Menopause Leave
• Wellness Package
• Family Leave
• Opportunity to make a difference in young people’s lives

All applications will be treated in the strictest confidence. Stemettes is an equal opportunity employer committed to creating an intentionally inclusive workplace. We welcome applications from all backgrounds and experiences. The job description provided is a sample and can be further customised based on specific organisational needs and requirements. Your pension will start when you have passed probation. We have a pass, fail, or extend to 6 months probation rule.

Prospectus is delighted to be working with a Catholic maritime charity and ship-visiting network to recruit for a Head of International Programmes.

Based in their London office and remotely, the Head of International Programmes is responsible for delivering the international strategy and developing the capacity and reach of the global network. This will include developing close relationships with international partners to help them identify their needs, and deliver programmes and projects to meet them. The postholder will also lead and support the development of international grant income, cultivating and stewarding relationships with corporates, trusts, and foundations; identifying new funding opportunities; preparing high-quality proposals and reports; and ensuring compliance with donor requirements to secure sustainable resources for international programmes.

The successful candidate will have proven experience of managing programmes and projects, preferably within an international development setting. You will bring strong partnership building skills and have some fundraising experience in order to drive funding of future programmes. You will also bring excellent managerial and leadership skills, having previously managed staff and volunteers.

To apply please submit your CV only in the first instance. You may also be asked to complete a supporting statement if you do progress further in the recruitment process.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

About The Role
Are you passionate about making a difference in people’s lives?
Do you want to be part of a caring, supportive, and dedicated team?
We’re looking for a Housing Administrator to join our supported living and housing services based in Surrey.
This is a varied and rewarding opportunity where your organisation, communication, and people skills will directly support tenants, families, professionals, and care teams — helping services run smoothly and compliantly.
As a Housing Administrator, you’ll:

• Act as the first point of contact — answering phones, emails, and welcoming tenants, families, and professionals.
• Provide housing administration support, including maintaining tenancy records, start and end dates, and issuing tenancy agreements (including easy-read versions).
• Support families and tenants with housing benefit applications, exempt accommodation claims, and related queries.
• Liaise with external agencies such as local authorities, housing benefit teams, and Universal Credit to resolve housing and benefit issues.
• Take and coordinate maintenance queries for Surrey projects and Ashdown, ensuring clear communication with families and tenants.
• Support compliance with data collection requirements for CQC, Capacity Tracker, and commissioning authorities.
• Assist with audits, KPI collation, and performance reporting.
• Support property management and projects teams with document control to meet SCC, WSCC, and Hampshire contract requirements.
• Book meetings, reviews, and professional visits, and provide hospitality when required.
• Order PPE, stationery, and supplies, and support events and social activities.
• Manage the social club and safely oversee the secure handling of client bank cards in line with policy.

What we’re looking for:

• At least two years’ experience in an administrative role within housing, supported living, care, or a related environment.
• Knowledge of housing management processes, tenancy administration, and compliance requirements.
• Experience supporting benefit applications or liaising with external agencies (desirable).
• Strong organisational skills with excellent attention to detail.
• Confident communication skills, both written and verbal, with a warm and professional approach.
• The ability to produce accessible documentation, including easy-read materials.
• A calm, empathetic, and non-judgemental approach when supporting tenants and families.
  The ability to manage multiple priorities and work collaboratively as part of a team.
  A commitment to confidentiality, safeguarding, equality, and inclusion.

About The Organisation
Field Lane is a charity with a long history of providing care, housing, and support for a diverse range of people, including:
• Adults with learning disabilities, many of whom are also autistic.
• Vulnerable families, including those experiencing homelessness.
• Individuals who need additional support to remain in their homes or with their families.
We actively champion improved rights, services, and opportunities for people with autism and learning disabilities, and we are proud to provide inclusive, compassionate support that helps people live fulfilling lives.
Why Join Us?
• Be part of a warm, inclusive, and supportive organisation.
• Ongoing training and professional development opportunities.
• A varied role where no two days are the same.
• The chance to make a real difference in people’s lives every day.
• Competitive pay and benefits package.