People and culture manager jobs

About us

Waterloo Uncovered is the ground-breaking charity that combines world-class archaeology with veteran wellbeing and recovery.  Through a range of innovative programmes, from excavation on the battlefield of Waterloo to discovery of the objects uncovered in our extensive Finds collection, we support meaningful engagement in heritage.

The role

This is a fantastic opportunity for a proactive indivudal who enjoys working collaboratively as part of a small, dynamic and passionate team, alongside an extensive network of volunteers.  Working across all aspects of our administration, in support of our operational delivery, communications, fundraising and outreach. 

Key responsibilities:

• Programme administration, engaging directly in support of beneficiaries for onboarding, logistics and follow up, answering enquiries and general tasks.

• Customer service, responding to email and telephone enquiries and correspondence.

• CRM and data management, including managing donors, volunteers and a wide range of contacts and suppliers information.

• Virtual office support, arranging meetings and team events, providing secretariat to Trustee Board, office contracts, suppliers and administration.

• Completing research as requested, compiling and summarising information for drafting applications for grants and trusts, managing fundraising pipeline and tracking, reporting schedules and reports.

• Administration of social media accounts, support to drafts of newsletter and impact reports, and other communication initiatives.

• Event administration, including bookings, logistics and support to outreach.

Start date: Immediate

Location: We work remotely with 1-2 days in London per month at your own cost

Salary: £24-25,000

Hours of work: 37.5 hrs per week

How to apply: CV with covering letter outlining your motivations for the role and how you meet the person specification

Closing date: 17.00 on Thursday 5 February

Interviews: Friday 13th February 2026 (tbc)

No agencies please

We are seeking a Head of Digital, Data and Technology to lead and shape our digital infrastructure, data governance and analytics capability.

Head of Digital, Data and Technology
Location: Head Office, Regents Park, London NW1 – Hybrid + Some travel required 
Salary: C. £90,000

Purpose of the role

The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common, we are all conservationists, and passionate about restoring wildlife.

In this role, you’ll guide and empower ZSL on its digital, data and technology journey, building confidence and capability across the organisation in how tools, data and insight are used to drive real impact.

You will play a key role in designing and delivering user-focused technologies, improving operational efficiency, and strengthening how we tell our conservation stories through data and digital innovation. By delivering user-focused technologies, improving operational efficiency, and strengthening our conservation storytelling, this role will evolve and future-proof ZSL’s digital ecosystem while supporting our mission to protect and restore nature in the UK and around the world.

This post is a blended role for office and home working; some travel to Zoo sites will be required.

Key Responsibilities:

Digital leadership and transformation

• Define and deliver a transformative digital, data, and technology vision aligned with ZSL’s strategic goals, embedding innovation to drive measurable impact on conservation outcomes and supporter engagement.
• Provide strategic oversight of IT operations, ensuring services align with organisational objectives, enable innovation, and support long-term growth.
• Lead ZSL’s digital transformation journey, championing system integration and adoption of digital solutions to foster a culture of digital literacy across the organisation.
• Design and implement change management strategies, readiness assessments, and adoption plans to ensure smooth delivery of digital initiatives and high-quality user experience.
• Engage and influence senior stakeholders across the organisation to secure buy-in and alignment on digital priorities.

Systems and infrastructure

• Identify, develop, and implement accessible, user-focused technologies and environmentally sustainable solutions that enhance organisational efficiency, impact, and engagement.
• Ensure IT infrastructure is robust, scalable, and reliable to meet future organisational needs while adhering to sustainability commitments.
• Increase organisational resilience by proactively managing risks associated with digital projects, including cyber security threats, data breaches, and system downtime.
• Develop, maintain and connect databases, platforms and tools to enable effective and improved ways of working across ZSL systems.

Data, Analytics and Cyber Security

• Establish and maintain strong data governance frameworks that ensure data integrity, compliance, and security, positioning data as a strategic organisational asset.
• Drive integration across key datasets and applications holding conservation, science, and supporter content using analytics tools such as PowerBI and middleware.
• Lead insights-driven decision-making by leveraging analytics to optimise user experience, operational efficiency, and storytelling impact for all stakeholders.
• Oversee cyber security strategy, including policy, risk management, incident response, and reporting to the executive team, ensuring organisational resilience.

People Leadership

• Lead, develop, and inspire high-performing digital and system users and IT teams, fostering a culture of collaboration, innovation, and continuous learning.
• Build capability across the organisation to enhance digital literacy and adoption of new technologies.

About You

• Extensive experience in IT, digital, data, or technology leadership roles, demonstrating increasing responsibility over time.
• Proven track record of developing and delivering organisational digital and ICT strategies.
• Broad experience across multiple IT and digital disciplines.
• Experience managing budgets with a focus on cost-effectiveness and value for money.
• Demonstrated success in leading and developing large, high-performing teams.
• Outstanding leadership and strategic thinking capabilities, with the ability to set vision and direction.
• Deep understanding of data ecosystems, including platforms, governance, and insight generation.
• Strong grasp of technical data concepts, including databases, data science, business intelligence, analytics, and cloud technologies.
• Thorough knowledge of data governance principles, data ethics, relevant regulatory frameworks (e.g., GDPR), and cyber security best practice.
• Highly skilled at influencing and building relationships at senior organisational levels.
• Strong commitment to creating a culture that lives ZSL values and commitment to safeguarding, equality and diversity (collaborative, inspiring, inclusive, innovative, impactful and ethical).

About Us

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. 

What do we offer? 

At ZSL, we are proud of our approach to employee benefits. Our benefits include: 

• Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct 
• Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
• Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you 
• Holidays – 25 days annual leave allowance, plus UK bank holidays 
• Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme 
• Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops 
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle 
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work 
• Family friendly policies – we offer enhanced maternity, paternity, and adoption packages 

We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. 

This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.

Closing Date: 8th February 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

We have an exciting opportunity for experienced and skilled caseworkers to join the staff of a unique social enterprise. The core function of this role is to provide comprehensive casework, advice and advocacy which assists and supports clients throughout the NHS continuing healthcare assessment, appeal and care planning process. With a long history in delivering skilled casework and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.

You will be an excellent communicator and skilled caseworker with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferrable skills. A health, social care, advocacy or legal qualification is desirable but not essential. Proven experience of the ability to understand, digest and disseminate complex information, and to prepare well-reasoned reports is essential.

The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner, upholding brand values.

In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.

This role is primarily home-based with opportunities nationally. Ability to periodially travel long distances to attend client meetings across England from time to time is essential.

MAIN DUTIES:

1. To provide an independent and comprehensive casework, advisory and advocacy service to private and NHS-referred clients (typically health and social care service users or their representatives) in England and Wales throughout the entire NHS Continuing Healthcare assessment, appeal and care planning process from initial assessment stage through to complaints to the Ombudsman.
2. To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law. 
3. Provide advocacy and active case support remotely and in person to clients in England and Wales, and their representatives throughout the appeal and complaint processes, and occassionally assessments. This will include periodic travel to assessments and appeal meetings across England and Wales (including overnight stays where necessary), as well as attending virtual meetings via videoconference.Please note: most meetings are now completed virtually via videoconference, however a small number of in-person meetings are still taking place. Applicants will need to be comfortable working from home for long periods as well as with periodic long-distance travel.
4. To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
5. To analytically examine all relevant health and social care records and assessments, and to prepare detailed advisory letters and appeal statements based upon a sound understanding of the facts, and referencing evidence compiled from such records.
6. To assist clients in the preparation of submissions which will be presented on their behalf to relevant Integrated Care Boards and NHS England review and/or appeal panels.
7. To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies. To keep clients informed of progress at regular intervals.
8. Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
9. To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
10. To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
11. To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies.  This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
12. To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.
13. To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.
14. To uphold organisational values, promoting Beacon’s social goals through each area of your work.
15. To manage your own caseload and work independently within the boundaries of Beacon policies and procedures.
16. To undergo a minimum of 12 hours of professional development each year.  To foster an atmosphere of continuous learning and development.
17. Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the companies.

This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.

STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.

What is NHS Continuing Healthcare?

NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.

The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.

About our organisation

Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.

Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.

Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.

Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.

Our Values

At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:

1. Ethical

Commitment to our clients

We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.

Commitment to our team

We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.

1. Expert

Commitment to our clients

We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.

Commitment to our team

We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.

1. Personal

Commitment to our clients

By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.

Commitment to our team

We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.

1. Compassionate

Commitment to our clients

We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.

Commitment to our team

The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.

1. Rewarding

Commitment to our team

We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families. 

Our Client is the UK's biggest grassroots network dedicated to protecting people and planet at a critical time for our world. As the organisation develops a new strategy to meet the challenges of the climate, nature and inequality crises, it is building on a proud history of working with communities to achieve change - bringing longstanding partners and loyal supporters on that journey. Our Client is recruiting a Head of Major Giving, and Prospectus is leading the search. 

Head of Major Giving 

Permanent, Full time (30 hours over 4 days) 

Flexible across England, Wales and Northern Ireland 

Salary: £49,202-£53,252 per annum (regional) / £52,500-£56,550 per annum (London) 

This is a great opportunity for an experienced team leader and high value fundraiser to join at a pivotal moment. Reporting into the Director of Income Generation, the Head of Major Giving will lead a passionate and well-established team spanning Philanthropy, Trusts & Foundations, Strategic Partnerships and Events. With 12 people in the team and five direct reports, you'll set direction, inspire high performance and play a key role in championing a culture of philanthropy and partnerships across the organisation. 

You will be responsible for developing and delivering the Major Giving strategy, driving significant income growth and pipeline development. Central to the role will be retaining and deepening relationships with loyal supporters, while attracting new, long-term funders; refreshing stewardship and cultivation approaches to deliver ambitious growth plans and ensure Friends of the Earth has the resources to respond to an evolving external landscape. 

To be successful, you will bring demonstrable experience of income growth and pipeline development, alongside a strong track record of motivating and inspiring teams to achieve high, sustainable performance. You can bring experience in one or more high value funding streams (Major Donors, Trusts & Foundations, Corporate Partnerships). You'll be highly collaborative, confident building relationships cross-organisationally, and an excellent networker. Experience of, or knowledge of campaigning organisations and/or organisations going through strategic change would be an advantage.

How to Apply 

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support you throughout the process, so we look forward to hearing from you. 

To apply, please submit your CV in the first instance. Should your experience be suitable, Prospectus will arrange an initial meeting to brief you on the role. You'll then have all the information you need to formally apply. We look forward to connecting with you soon. 

Data and Insights Analyst

Responsible to: Head of Policy, Research and Consultancy
Team: Policy, Research and Consultancy (PR&C)
Hours of work: 21 hours a week with occasional weekend and evening work
Place of work: Home-based (within specified geographical area) 

Benefits 

• Salary – £30,000 per annum; FTE £18,000 pro rata
• 21 hours per week 
• Home-based (with occasional UK travel) 
• Working from home allowance at the standard HMRC rate as detailed on the government website.
• 26 days annual leave plus all Bank Holidays (pro rata)
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme 

About Re-engage 

Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation. 

Our volunteers work together to create better communities and help to enrich the lives of our members by giving them something to look forward to. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age. 

Respectful, determined, warm, pioneering, and local: we are Re-engage and we are bringing generations together.

Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.

Role purpose 

In this new role, you will play a pivotal role in strengthening the Policy, Research and Consultancy team’s evidence base and enhance our capacity to generate meaningful insights. As a core member of the PR&C team, you will lead on the collection, analysis, interpretation, and communication of data that informs policy development, supports research outputs, measures impact and underpins consultancy projects. 

Working closely with the Head of the PR&C and the team leads, you will ensure high-quality data and analytical thinking drive decision making across the team, contributing to the overall growth plan. You will bring curiosity, adaptability, and a growth mindset, continuously improving analytical approaches, developing new methods, while staying informed on trends related to older people, loneliness, and social isolation. 

Key responsibilities

• Data analysis and insight
• Collect, clean, validate, and analyse datasets using both traditional analytical methods and AI-enabled tools to support policy, research, impact, and consultancy activities. 
• Develop clear, compelling insights, leveraging machine learning techniques and predictive analytics, to strengthen the organisation’s evidence base and inform decision-making. 
• Produce high-quality written reports, dashboards, visualisations, and insight summaries, using BI platforms and automation to communicate findings in accessible and engaging ways. 
• Contribute to the development of question design and data collection approaches as part of our monitoring, evaluation and learning (MEL) framework. 
• Collect, analyse, and interpret data to support fundraising reporting and bid-writing requirements.
• Identify trends, patterns, anomalies, and opportunities for deeper analysis to enhance cross-departmental understanding. 

Policy and Research Support

• Provide analytical inputs for policy development, incorporating AI-supported modelling and forecasting where appropriate.
• Support research projects by developing analytical frameworks, conducting statistical, machine-learning analysis, and ensuring data is used effectively within wider research processes.
• Supply high-quality data inputs, visualisations, and analytical commentary for publications, briefings, and presentations.
• Support the administration of impact and research volunteers, delivering inductions, allocating tasks, communication and providing ongoing support. 

Impact and Consultancy Support

• Provide analytical support for impact reporting by analysing outcomes data, applying multi-method evaluation techniques, and producing insight-driven summaries. 
• Contribute to consultancy projects by delivering data driven insights, system mapping, and analytical expertise. Using BI and AI-tools to process and analyse big data sets, producing accessible reports for consultants to share with commissioners and relevant stakeholders. 
• Support the development of analytical tools, templates and automated workflows that enhance the efficiency, consistency, and quality of consultancy work. 
• Support the Research and Impact lead to design, build and analyse the Re-engage annual survey, providing high quality insights.

Collaboration and Continuous improvement

• Support the PR&C team with general administration, including handling the impact mailbox, data entry, and postal mailings. 
• Work closely with colleagues across the charity to strengthen data analysis and develop appropriate tools that support effective data use and deliver high-quality and timely support. 
• Continuously improve analytical processes, data workflows, and visualisation methods by integrating scalable data practices, to enhance efficiency and data quality. 
• Actively seek opportunities to innovate, experiment with emerging AI technologies, and enhance the value of data and insight within the organisation. 
• Develop and maintain AI fluency or be willing to undertake training to become AI-fluent, ensuring the organisation remains at the forefront of analytical practice. 
• Show a clear commitment to Re-engage's values, culture, and mission to end social isolation and loneliness in older people. 
• Take time to familiarise yourself with and follow all Re-engage policies and procedures. 
• You may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out-of-hours work required.

Skills and Experience 

Essential 

• Strong experience in data analysis, ideally within policy, research, consultancy, or related fields, with an interest in applying AI-enabled analytical techniques. 
• Proficiency in analytical tools such as Excel, Power BI or similar, with the ability to incorporate AI-assisted features for forecasting and insight generation. 
• Ability to translate complex data into clear, actionable insights. 
• Experience with data cleaning, validation and management.
• Strong communication skills, with the ability to present findings, supported by visualisations or summaries, to both technical and non-technical audiences.
• Self-motivated, organised, and methodical approach to work with excellent time management and ability to work independently and deliver against KPI’s.
• Ability to build positive, collaborative relationships with colleagues across the organisation and work constructively with others.
• Strong attention to detail and an understanding of the importance of brand and commitment to the brand guidelines.
• Excellent organisational skills, with the ability to manage multiple projects simultaneously. 
• A collaborative growth mindset and willingness to work closely with colleagues across departments. 
• Strong experience of systems mapping and workshop facilitation, with openness to using AI tools to support stakeholder mapping and scenario modelling. 
• Experience working with large data sets or administrative data.
• Understanding of, or interest in learning about, loneliness, social isolation and issues that affect isolated and lonely older people.
• A dedicated place to work in your home with sufficient broadband for permanent Wi-Fi and access to multiple cloud-based systems. 

Desirable                     

• Proven experience (3+years) in impact measurement, evaluation frameworks, or outcomes-based reporting, with the ability to integrate AI-supported analysis where appropriate. 
• Knowledge of social research methods and statistical techniques.
• Familiarity with data governance, ethics, and responsible data use, including awareness of emerging considerations related to AI.
• AI fluent or willingness to become AI fluent, with a commitment to applying AI responsibly. 
• A degree in a relevant field. 
• Experience of working in a charity and/or with grant funded projects.

About us

We’re committed to growing a team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our social programme includes multiple interest groups: music, books, gardening etc. as well as monthly coffee and chat sessions, coffee roulette, and other activities. All staff join a regional staff group, to facilitate staff consultation and face to face contact, depending on where you live. Everyone is encouraged to get involved in working groups, and task and finish groups, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.

The closing date is midnight on 15 February 2026, and interviews will be 5th and 6th March 2026

REF-226 248

We have an exciting opportunity for experienced and skilled advocates to join the staff of a unique social enterprise. The core function of this role is to provide specialist advocacy to individuals who are navigating the NHS continuing healthcare assessment and complaints processes. With a long history in delivering skilled advocacy and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our objectives.

You will be an excellent communicator and skilled advocate with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferable knowledgebase. A health, social care, advocacy or legal qualification is desirable but not essential. A proven ability to analyse complex matters, provide a clear and coherent rationale and deliver robust advocacy by presenting a persuasive, fact-based argument is essential.

The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner and represent them in situations that may at times be highly emotionally charged, always upholding brand values.

In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.

The nature of the role demands complete confidentiality and flexibility with regard to the needs of the business and its clients. Some evening and weekend work will be expected. The ability to travel long distances with overnight stays on a frequently (weekly) basis is a key requirement of the role.

MAIN DUTIES:

1. To provide advocacy and active case support in person or remotely to clients in England and Wales, throughout the NHS continuing healthcare assessment process.

IMPORTANT NOTE: a majority of assessments will take place in person at various locations across England. Therefore this role involves frequent (most weeks) long-distance travel and overnight stays within the UK, sometimes with only a few days’ notice. Applicants also need to be comfortable working from home in between traveling.  

1. To analytically examine all relevant care records and assessments in preparation for continuing healthcare assessments and reviews, to prepare clients for their assessment and provide robust advocacy at assessment meetings based upon a sound understanding of the facts, and referencing evidence compiled from such records.
2. To manage personal travel arrangements in line with company policies and procedures.
3. To provide advocacy and casework to clients who wish to make a formal complaint through the NHS complaints procedure about a continuing healthcare-related matter from a sound understanding of the facts, having prepared key arguments by researching relevant records.
4. To prepare factual written submissions and reports for clients and relevant Integrated Care Boards.
5. To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law. 
6. To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
7. To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies.
8. Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
9. To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
10. To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
11. To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies.  This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
12. To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.
13. To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.
14. To uphold organisational values, promoting Beacon’s social goals through each area of your work.
15. To manage your own caseload and work independently within the boundaries of Beacon policies.
16. To foster an atmosphere of continuous learning and development.
17. Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the company.

This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.

STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Company credit card, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.

What is NHS Continuing Healthcare?

NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.

The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.

About our organisation

Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.

Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.

Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.

Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.

Our Values

At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:

1. Ethical

Commitment to our clients

We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.

Commitment to our team

We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.

1. Expert

Commitment to our clients

We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.

Commitment to our team

We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.

1. Personal

Commitment to our clients

By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.

Commitment to our team

We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.

1. Compassionate

Commitment to our clients

We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.

Commitment to our team

The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.

1. Rewarding

Commitment to our team

We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.

Part-time (22.5 hours per week)
Flexible hybrid working
Salary: £17,732 - £19,303 per annum (£29,159 – £31,743 FTE)
Location: Whilst this this role is not open for fully remote working, it offers flexibility for the successful candidate to be based anywhere in the South-West of England. It is a hybrid position, with the option to work predominantly from home while attending your nearest hospice—Charlton Farm (Bristol), Little Bridge House (Barnstaple), or Little Harbour (St Austell)—as required. Occasional travel to Little Bridge House will also be necessary for meetings.
Please note, applicants must be based within the South West of England (see above locations) or looking to relocate to the region. When applying, if you live outside of the South West of England, please indicate in your supporting statement where you are intending to move to - applicants living outside of the region and who do not provide this information will not be shortlisted.

Make a Meaningful Impact With Your Data Skills

At Children’s Hospice South West (CHSW), every member of our team contributes to the vital care we provide for children and families across the region. We’re building our data and analytics capability and we’re looking for a talented Data Analyst to help us unlock insights that enhance decision-making and ultimately improve the lives of the families we support.

This is a newly created role within our Finance & Business Intelligence team, offering the chance to shape our approach, influence our data culture, and deliver real organisational impact.

What You’ll Be Doing

As our Data Analyst, you'll play a central role in developing our reporting, dashboards, and analytics to support teams across CHSW. You will:

Turn data into meaningful insight

• Build engaging, accurate dashboards and reports using Power BI
• Develop data models, DAX measures, and Power Query transformations
• Ensure data quality, consistency, and reliability across our organisation

Work collaboratively across CHSW

• Partner with stakeholders to understand their needs
• Translate requirements into clear, intuitive data solutions
• Support colleagues to access, interpret, and confidently use data

Support our data maturity journey

• Contribute to our data & analytics roadmap
• Help shape governance, documentation, and best practice
• Stay current with new Power BI and data platform capabilities

What You’ll Bring

We’re looking for someone with:

• Experience designing and maintaining Power BI dashboards and reports
• Knowledge of DAX, Power Query and data modelling techniques
• A proactive, curious mindset with strong analytical skills
• The ability to communicate technical concepts simply and clearly
• Excellent organisational, documentation and communication skills
• A commitment to data quality, governance and continuous improvement

A Power BI certification or equivalent analytics training is essential. Experience in data warehousing or similar tools is a bonus.

You’ll help us build a stronger, more data-informed organisation, ultimately enhancing the support we provide to children and families.

Apply now and help us grow our data capabilities at a time of exciting organisational development.

Closing Date: 08/02/2026
Interview Date: W/C 23rd Feb (or earlier if the advert is closed early) - In person, at Little Bridge House, Barnstaple

Please note: We may close this vacancy early if sufficient suitable applications are received; therefore we recommend you apply early

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. We welcome applications from all sections of the community. Charity Registration Number 1003314

Why Work For Us?

What we offer:

We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference

REF-226 431

Remote (UK-based) | Full-time | £106,918 + benefits

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

• Investors in People Gold - through external accreditation and colleague feedback

About the Role

Oak is entering a critical new phase. Over the next three years, we will support the implementation of a revised digital national curriculum, deepen adoption of our curriculum resources across schools, and play a leading role in shaping the safe and ethical use of AI in education.

We are now seeking a Director of Product to lead this work.

This is a senior leadership role responsible for setting and delivering Oak’s product strategy across curriculum, platform, data, research, design and AI quality and safety. You will ensure our products deliver real impact for teachers and pupils, are grounded in evidence and pedagogy, and exemplify what a modern, digital public service can be.

We welcome applications from candidates with senior leadership experience in education, technology, digital or related fields, including those who have not previously held a formal “product” title.

If this sounds exciting and is something you could thrive on, we want to hear from you.

What You’ll Be Doing

• Develop and manage a high-performing Product department, leveraging internal and/or external relationships.

• Manage the Product department budget (minimum of 6-figures).

• Accountable for the department's delivery against division and organisation-wide KPIs.

• Maintain specialist expertise in digital product and strategy development, and be the authority across Oak and, more widely, across the sector.

• Lead Oak’s product strategy and roadmap, ensuring alignment with organisational strategy, user research and evidence.

• Ensure our products meet high standards for user experience, pedagogy, evidence and AI safety, supported by robust evaluation and insight.

• Build strong relationships across education, government and technology to ensure Oak’s products solve real-world needs ethically, safely and cost-effectively.

• Member of the Senior Leadership Team.

• Lead the strategy, planning and model the culture of the organisation.

• Work in cross-functional and product oriented squads with colleagues from across the organisation, as required.

• Deputise for the CEO and take on other general responsibilities as required.

What We’re Looking For

• 3+ years holding responsibility for product/strategy development across a department/organisation.

• Experience of being part of a senior or wider leadership team.

• Experience of recruiting, developing and managing a high performing department.

• Experience of managing a 6-figure budget and ensuring value for money.

• Extensive experience using qualitative and quantitative data to guide decisions and measure impact.

• Proven success leading strategy implementation grounded in user needs, research and evidence.

• Proven ability to articulate complex or technical concepts to senior stakeholders.

• Good understanding of education policy and the UK education system (desirable)

  You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• A 36-hour working week, with half-days on Fridays or every other Friday off

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process.

Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: 23:59 on Wednesday, 4 February 2026. We’ll be reviewing applications as they come in, and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next Steps

We aim to run a fair, inclusive process that helps people show what they can really do.

Stage 1: Apply (via Applied)

You’ll apply through the Applied platform. Your application will be scored anonymously against the published criteria and reviewed by multiple assessors.

Stage 2: Short practical exercise (video)

If you progress, we’ll send you a short brief and a few suggested technologies you could use. You’ll then have time to go away, create a simple prototype or generate an insight in response to the brief, and record a short video walking us through what you have produced and why. 

This exercise is designed to be accessible to both technical and non-technical candidates, so please don’t be put off by it. We are not assessing production quality or technical polish. We see it as an opportunity for you to show us how you approach problems, test ideas, and think differently.

Videos will be scored by a group of assessors using clear criteria.

Stage 3: Interview

A shortlist of candidates will be invited to a competency-based interview, assessed against the criteria set out in the job description.

We’ll share full details, timelines and support as you progress. We’re happy to make reasonable adjustments at any stage.

Use of AI in applications

You can use AI to help draft your answers, but remember, we are looking for your experiences and insights, not generic or AI-generated responses.

We score for specific, real examples and your own judgement. If your answers read like AI output or could describe anyone’s experience, they will score poorly.

We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.

We're looking for a kind, compassionate and resilient Support Workers to join our Young People Service in Bracknell.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The working hours for this position are from 8:00 AM to 4:00 PM and from 1:30 PM to 9:30 PM, with the same shifts applying on weekends.

What you'll do:

• Building supportive, trusting relationships with customers
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Supporting key customers to set personalised goals in the form of a Support Plan
• Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Proactively manage risk and safety both in and outside of their physical living environment
• Involving customers in the design, development and delivery of the service
• Empowering customers to ensure they receive the service and benefits they are entitled to

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Has a practical and logical mind and is naturally well organised
• Flexible
• Open to feedback and self development

What you'll bring:

Essential:

• NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

• Experience working with young people

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Closing Date: 18 February 2026

Ref 7292

Save the Children UK is looking for an experienced Legal Counsel to join the team in a key role providing expert legal advice, supporting compliance, and managing legal risk across the organisation.

If you're a qualified lawyer with relevant experience looking to take on an exciting new challenge and create meaningful impact, we'd love to hear from you.

About us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Legal Counsel, you will provide high-quality, pragmatic legal advice across a broad range of charity, commercial, contract and regulatory matters.

Working within an experienced legal team collaborating on complex and high-impact legal matters, you will support SCUK's legal and compliance obligations, assist with risk management, instruct external counsel when needed, and contribute to a culture of ethics, integrity and safeguarding. You will also support the development of legal tools and training to empower colleagues to operate with confidence and compliance.

In this role, you will:

• Provide pragmatic, risk-based legal advice across contract, commercial, charity law and regulatory compliance matters.
• Draft, review and negotiate a broad range of contracts, including donation agreements, grant agreements, partnership agreements, service agreements and NDAs.
• Support compliance with legal obligations including data protection, safeguarding, anti-fraud, anti-bribery, sanctions, and charity law.
• Support external counsel management and liaise with SCUK and SCI legal teams.
• Deliver training and guidance to staff and volunteers to embed legal awareness and self-service across the organisation.
• Monitor legal and regulatory developments relevant to the charitable sector, assess their impact on SCUK and ensure that staff are aware of and comply with changes and updates.

About you

To be successful, it is important that you demonstrate the following:

• Qualified lawyer in England and Wales (or equivalent jurisdiction) with post-qualification experience advising independently on a broad range of commercial, contract and/or charity law matters.
• Experience in at least 1 of the following areas: general corporate / commercial / contract, regulatory compliance, charity / not-for-profit.
• An understanding of:
  • the UK charity regulatory framework; and
  • the UK's bribery and anti-terrorism laws and practice, including the way in which they may impact an international NGO.
• Demonstrated ability to draft, negotiate, and advise on a broad range of contracts, plus experience of advising on compliance issues.
• Ability to engage effectively with a wide range of stakeholders, and to explain complex legal issues clearly and pragmatically to diverse audiences.
• Strong ethical judgment, flexibility and the ability to work effectively in a collaborative, fast-paced environment.
• Efficient, highly organised, self-motivated, and able to prioritise effectively under pressure.
• Commitment to Save the Children's vision, mission and values.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Ways of Working: 

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

We're looking for a kind, compassionate and resilient Systems Accountant to join our Finance Team located at our Head Office in Islington.

£50,000 - £60,000 per annum depending on experience, working 35 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We are currently implementing Unit 4 ERP which is due to go live on 1st April 2026. We are seeking a proactive and technically adept Systems Accountant to support in the final stages of implementation and take over the ongoing system admin role post go live.

This pivotal role bridges finance and IT, ensuring seamless integration, data integrity, and enhanced financial reporting capabilities.

What you'll do:

ERP Implementation & Project Support

• Support the Project Team in the implementation of Unit4 ERP modules tailored to housing association needs.
• Assist in data migration activities, ensuring accurate and efficient transfer of financial data.

System Administration & Support

• Act as the primary point of contact for all Unit4 ERP related queries and issues.
• Monitor system performance, troubleshoot issues, and implement necessary updates or patches.
• Maintain and update system documentation, including user guides and procedural manuals.

Financial Reporting & Analysis

• Develop and maintain financial reports and dashboards within Unit4 ERP to support decision-making.
• Ensure compliance with financial regulations and internal policies through system controls.
• Collaborate with finance teams to streamline processes and enhance reporting accuracy.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Excellent problem-solving skills and attention to detail.
• Effective communication and interpersonal skills, with the ability to engage stakeholders at all levels

What you'll bring:

Essential:

• Proven experience in managing and supporting Unit4 ERP systems, preferably in the housing or public sector.
• Part Qualified Accountant (e.g., ACA, ACCA, CIMA) or equivalent experience.
• Strong understanding of financial accounting principles and processes.
• Experience in data migration, system testing, and user training.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose, and we live and work by our values:

We focus on Excellence and innovation.

We are Caring and Compassionate.

We are Inclusive and Trusted.

We work in Partnership and are One-Team.

mployers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £25,500 - £27,500 depending on experience
Contract Type: Permanent
Full time: 37.5 hours per week (Monday – Friday)
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Wednesday 4 February 2026. We may extend the advert, but please apply as soon as possible.

Telephone interviews will be held week commencing 9 February 2026

Interviews will be held week commencing 16 February 2026 in our Peterborough office

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

The supporter engagement officer will deliver exceptional, personalised telephone engagement with supporters, donors, event participants and prospects. You will lead on inbound and outbound fundraising and stewardship calls, strengthening supporter relationships, generating income, and ensuring every caller feels valued, informed and motivated to continue supporting our work.

With experience of working in a telephone fundraising or telephone-based customer service role, you will have an understanding of fundraising principles and donor stewardship practices.

A keen eye for detail is essential as the role will involve database management whilst supporting a busy, successful fundraising team, ensuring donors and their gifts are accurately acknowledged, recorded on the database to enhance the supporter experience.

If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may also have experience in the following: Supporter Engagement Officer, Fundraising Officer, Donor Engagement Officer, Supporter Care Officer, Fundraising & Stewardship Officer, Donor Relations Officer, Telephone Fundraising Officer, Supporter Services Officer, Individual Giving Officer, Donor Stewardship Officer, Supporter Experience Officer, Charity Fundraising Executive, Fundraising & Engagement Officer, Supporter Development Officer, Fundraising Customer Service Officer, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-226 232

We are looking for a Legacy and In Mem Fundraiser to deliver legacy marketing campaigns and manage the organisations in memory programme.

This is a hybrid role with options for other arrangements open for discussion.

The charity

An inspiring and passionate social welfare charity dedicated to helping those most in need from elderly care to mental health with a vision is to ensure individuals and families are always valued and supported. You would be joining a collaborative team with a community orientated work culture, offering fantastic benefits including 7% pension, six weeks holiday and more. They have a staff of c100 people and secured over 13m last year.

The Role

Lots of the groundwork and planning has been put in place for this exciting role, the team is looking for someone with excellent planning skills to deliver a growing calendar of communications, managing timelines and campigns effectively.

Legacy Fundraising & Campaigns
Develop and deliver legacy marketing campaigns to build awareness, enquiries, and pledges.
Plan and manage multi-channel activity across digital, print, events, and supporter communications.

Supporter Stewardship
Ensure excellent stewardship for legacy and in memory supporters, recognising the emotional nature
of this giving.

Legacy Administration Oversight
This is outsourced to Legacy Links.

The Candidate
Previous experience in a legacies or direct marketing role for one - two years

Experience of working with CRM databases including Raisers Edge

Experience of managing fundraising campaigns, agencies and budgets

IMPORTANT NOTE

Please note applications are being considered on a rolling basis so do get in touch ASAP to find out more.

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Finance Business Partner | 55 - 62K + generous DB pension scheme | London | Hybrid | Permanent

On behalf of a University in central London, we are recruiting a Finance Business Partner who can make an impact and actively contribute to a collaborative, and forward-thinking team atmosphere. The organisation is undergoing change, and ambitious growth, with a focus on improving systems & controls and setting a culture of making a positive difference to the University and students.

What you'll be doing:

• Looking back: monthly, quarterly, and annual financial reporting
• Looking ahead: setting next year's budget and the 5-year plan, plus maintaining in year forecasts
• Business Cases: partnering with a range of non-finance stakeholders to create business cases. Examples across the wider team include (but not limited to):
• Developing new partnerships or renegotiating existing ones
• Evaluating pro/cons of changing existing operating models
• Helping analyse costs and benefits of refurbishing existing facilities or constructing new ones (learning spaces, accommodation, net zero equipment, physio facilities)
• Getting involved with commercialisation of the University's Research activities
• Other Business Partnering activities: act as the financial controller for your area, ensuring budgets are adhered to, looking for income maximising or cost optimisation opportunities whilst thinking about longer term strategic goals and sustainability, being the go-to person on financial matters for your stakeholders and form part of local leadership teams

What you'll offer us:

• A diligent and conscientious attitude with a desire to make things better.
• Ability to simultaneously zoom into the detail and keep track of the high-level picture.
• Ability to concisely express complex information in a way that maximises impact in shortest time possible.
• Experience of influencing multiple stakeholders, whilst dealing with ambiguity.
• Qualified accountant with a track record of making a difference.
• Positive and resilient mindset, whilst also maintaining a sense of curiosity, humility, and humour

What we'll offer you:

• A very attractive defined benefit pension scheme, 26 days annual leave + 3-4 closure days over Christmas
• Supportive and engaging leadership who will place emphasis on your development, whether you wish to pursue your career inside the University or outside
• Excellent team atmosphere (both inside and outside Finance teams)
• Highly supportive environment for people with carer responsibilities (emphasis on output rather than presenteeism)
• Study leave and Leadership Development programmes
• A highly visible role with an opportunity to gain broad exposure across the University and absorb a variety of financial and non-financial information

We are actively reviewing and short-listing CVs for interviews w/c 19^th and 26^th January so please apply with your CV ASAP.

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As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.