People and culture manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Deputy Service Manager
Location: Romford, please note that this location does not have step free access
Salary: £34,400
Shift Pattern: 37.5 hours per week Monday to Friday on a rota varying between 08:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required. You will also take part in our out of hours on call service for managers.
About the Role
We are seeking a dedicated Deputy Service Manager to join our service based in Romford . Our service is a Independent Approved Premises commissioned by Criminal Justice Service (IAP) based in Havering. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents.
You will also support some day-to-day team responsibilities, including providing tailored support directly to residents. As a Manager, you will help drive service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma‑ and psychologically informed environment. You will work collaboratively with the team, wider services, and external partners to ensure the service runs smoothly. We’re looking for a solution‑focused individual with experience in similar service environments, who can create a safe space for individuals to learn and grow, while continuing to embed trauma‑informed and psychologically informed practice that puts people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
- Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
- Support with day to day tasks within the service such as direct support to residents and supporting the team to deliver the best possible outcomes with their residents.
- Ensure Risk Management processes and policies are followed within the service.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
- Financial Management of service budget with cost saving mechanisms.
About You
We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will experience of direct line management responsibility for the frontline care and support staff at your service. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
What we are looking for:
- Ability to provide high quality support and line management to staff
- Ability to motivate and empower a team to achieve KPI's
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Job Title – Financial Education Programme Manager & Workshop Facilitator
Reports to – Director of Financial Education
Working Hours – We welcome applications from candidates looking to work 28 hours per week (0.75 FTE) or term-time only. Working arrangements will be agreed with the successful candidate.
Location – Home-based, with regular travel by car to schools across London, Bristol and the M4 corridor, together with occasional travel to The Money Charity's London office for team meetings and training.
About Us
For over 30 years, The Money Charity has been the UK's Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.
We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.
We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and by influencing policy-makers, media, industry and public attitudes.
We are a small, passionate team with a big reach and an open mind, committed to quality, accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration.
About the Role
We're looking for an enthusiastic and experienced Financial Education Programme Manager & Workshop Facilitator to join our Children and Young People team and play a leading role in delivering one of our exciting new financial education partnerships.
This is an exciting opportunity to join The Money Charity at a time of growth and help shape a brand-new programme that will reach thousands of primary-aged children across the UK. Working in partnership with one of the UK's leading financial services organisations, you'll have the opportunity to influence how the programme develops, helping to create an engaging and impactful experience for both schools and corporate volunteers.
This is a hands-on role for someone who loves working with children. At the heart of the role is delivering engaging, inspiring and interactive financial education workshops to primary-aged pupils. You'll spend a significant proportion of your time visiting schools across London, Bristol and the M4 corridor, bringing money topics to life through energetic, memorable sessions that help children build the confidence, knowledge and skills to make informed financial decisions.
Alongside workshop delivery, you'll manage this exciting new volunteer programme delivered in partnership with a major financial services organisation. Working closely with our corporate partner and volunteer network, you'll ensure volunteers are recruited, trained, supported and deployed effectively to maximise both educational impact and volunteer experience. These volunteers will assist you with the delivery of your workshops.
You'll also play a key role in growing the reach of the programme by promoting the workshops to schools and community organisations, building relationships and managing the booking process from initial enquiry through to delivery.
This role has been designed to offer flexibility and would particularly suit an experienced teacher or facilitator looking for either a 28-hour working week or a term-time-only position.
Closing Date – Midday, Friday 14 August 2026
Interviews – First-round interviews will be held virtually on 25 and 26 August 2026
Start Date – We are looking for the successful candidate to start as soon as possible following the recruitment process
Please visit our website for the full job description including the key responsibilities, person specification, benefits and application details.
The client requests no contact from agencies or media sales.
We are looking for a creative, organised and experienced media and communications professional to join our External Affairs team within the Policy and External Affairs Directorate.
The Senior Media & Communications Manager will manage our press office and lead our media engagement activity to support our strategic impact and communications objectives, aligned to our business plan and wider corporate strategy.
You will use your skills and experience to help engage a range of media outlets on our expertise, insights and evidence on youth employment, placing our spokespeople appropriately for a variety of opportunities.
-
You will also work closely with wider External Affairs colleagues and teams across the organisation to build our corporate impact narrative.
-
At a time when youth employment is a high priority for Government and the news agenda, the post holder must also be able to demonstrate policy and political literacy and high comfort levels when working with policy, research and public affairs colleagues.
-
This role is perfect for a proactive and agile professional with strong writing skills, who is excellent at building relationships internally and externally and able to engage external stakeholders and partners.
At a time when the youth employment agenda is so prominent, this role presents an exciting opportunity to be part of Youth Futures’ mission to help every young person achieve good work.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
Please download our recruitment pack for more information on this opportunity.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
Join us at Single Homeless Project (SHP) as part of our Lewisham Vulnerable Adults Accommodation Service (LVAAS), delivering accommodation-based support across our properties in Brockley and New Cross. This is hands-on, day-to-day work alongside people experiencing homelessness and multiple disadvantage, where no two days are the same. You’ll build real relationships with clients, supporting them to stabilise, develop life skills and move towards greater independence, while navigating the challenges that can come with housing, health and wider support needs.
As a Project Worker, you’ll be at the centre of the service; working closely with colleagues and partner agencies to coordinate support that genuinely moves people forward. Alongside your client work, you’ll play a key role in keeping the service running safely and smoothly, from maintaining a secure, welcoming environment to staying on top of health and fire safety standards across the properties.
At SHP, this role is a starting point for growth. You’ll gain exposure to complex work, build confidence in your practice and be supported to develop your career in a way that works for you. If you’re looking for a role where you can make a tangible difference every day while growing your skills, you’ll find that here.
About you:
- You build trust quickly and genuinely, working alongside people experiencing homelessness and multiple disadvantage with warmth, consistency and clear boundaries
- You stay calm and practical in busy or challenging moments, able to balance competing demands without losing sight of what matters for clients
- You’re confident working in a property-based service, taking responsibility for creating a safe, well-run environment for both clients and colleagues
- You work well with others, whether that’s your immediate team or external partners, and know how to keep things moving forward
- You’re open to learning, reflective in your approach and motivated to grow your skills in a role that will stretch you
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Applications are reviewed and suitable candidates invited to interview online via Microsoft Teams as they are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert once a suitable candidate has been identified.
A second stage interview will be arranged for suitable candidates in service in Lewisham.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
You’ll be responsible for developing and delivering our portfolio of mass participation and challenge events, ensuring excellent supporter experiences and sustainable income growth.
The role will lead on recruiting and supporting event participants across a mixed portfolio (including guaranteed places, third-party event and challenge providers, international challenge events and CCLG-owned events such as our Big Hike. You’ll also take a pro-active role in growing CCLG’s own events programme, identifying, testing and helping to scale new opportunities, while maintaining strong reporting, compliance and supporter care.
Events fundraising is a key area of growth for CCLG, and we’re looking for a passionate, focused and driven individual to support the team to make our ambitious growth plans a reality.
We’re looking for a confident communicator, with strong organisation skills, who’ll use their own initiative and ability to manage a varied workload. You’ll be self-driven, motivated by achieving targets and delivering the best possible supporter experience. The role involves project management and innovation, and you’ll be responsible for confidently driving projects forward, whilst confidently managing a range of internal and external stakeholders.
This role is offered on a hybrid basis, with an expectation of two days per week in our Leicester office.
Please note: previous applicants need not re-apply.
About CCLG: The Children & Young People's Cancer Association
CCLG is a charity dedicated to creating a brighter future for children and young people with cancer. Powered by expertise, we unite the children and young people’s cancer community, driving collective action and progress.
Research is the key to better treatments, improved care, and potential cures. We fund and lead world-class research, fuelling groundbreaking work led by brilliant minds. Collaboration is at the heart of our approach—bringing together the right people and organisations to drive progress and deliver real impact.
We provide trusted information and guidance for children and young people with cancer, their families, and everyone supporting them. Our expertise helps them navigate the challenges of cancer and its impact, offering reassurance and clarity when it’s needed most.
Through our professional membership, we bring together the brightest minds in children and young people’s cancer, creating a national network that drives progress. Together, we shape better treatment and care - developing guidelines, sharing knowledge, offering expert advice, leading pioneering research, and creating essential resources and education for professionals. Our collective expertise sets the standard, advocating for excellence at every level—local, national, and global.
Our work is only possible thanks to the generosity of fundraisers, donors, and supporters who share our mission. Every pound raised helps fund our research, provide trusted information for families, and brings together experts to improve treatment, care and outcomes.
The fundraising team at CCLG drives our mission forward by ensuring we have the financial resources to carry out our work, playing a vital role in ensuring we delivery on our strategy and commitments, and ultimately improving outcomes for children and young people with cancer.
Equality, Diversity & Inclusion
CCLG is committed to building a diverse and inclusive workforce that represents the communities we serve. We warmly welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process.
Benefits of Working at CCLG
- 24 days annual leave plus bank holidays, with 6 additional closure days per year (usually 2 at Easter, 4 at Christmas) (pro-rata for part-time staff)
- Enhanced maternity pay
- Enhanced sick pay
- Life insurance and employee assistance scheme
- Defined contribution pension scheme: 8% employer contribution / 5% employee contribution
- Hybrid working model
- Supportive and collaborative team culture
Application instructions
For your application, please upload a CV (which should include details of two referees, including your current/most recent employer - we will not contact references without your consent or prior to a provisional offer being made) along with a covering letter. Your covering letter should be bespoke to this job application, demonstrating how your experience makes you suitable for the role and showing how you meet the person specification.
We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.
We are CCLG, a charity dedicated to creating a brighter future for children and young people with cancer
The client requests no contact from agencies or media sales.
Partnerships Manager
Contract: Permanent, full-time
Location: Leamington Spa (Hybrid, 40-60% office-based)
Reporting to: Head of Partnerships
Salary: £42,000 per annum
Charity People is delighted to be working in partnership with The Smallpeice Trust as they recruit a Partnerships Manager to join their ambitious and growing Business Development team.
The Smallpeice Trust is one of the UK's leading STEM education charities, inspiring young people to explore careers in engineering, technology and science through transformative programmes delivered in partnership with businesses, funders and educators across the country.
This is a fantastic opportunity for someone to help shape the next phase of the Trust's growth. With a strong foundation of long-standing supporters and an exciting new five-year strategy, the organisation is increasingly focused on securing larger, multi-year strategic partnerships that create meaningful impact for young people whilst building sustainable income for the future.
The Partnerships Manager will play a pivotal role in identifying, developing and securing new funding partnerships whilst also managing a portfolio of existing supporters. Working closely with colleagues across marketing, programme delivery and impact, you'll develop compelling partnership opportunities, build relationships with senior stakeholders and contribute directly to the Trust's ambitious growth plans.
Roles and Responsibilities
Business Development & New Partnerships
This role will be at the forefront of the Trust's growth ambitions, helping to identify and secure the next generation of strategic funding partners. Working with a broad range of organisations across industry, education and philanthropy, you'll build meaningful relationships that create lasting impact for young people while generating sustainable income for the Trust. This role will:
- Identify, develop and secure new corporate and strategic funding partnerships.
- Build and maintain a strong pipeline of high-value partnership opportunities.
- Develop compelling, costed proposals and partnership packages.
- Secure multi-year partnership agreements that support the organisation's long-term strategy.
- Represent the Trust at networking events, conferences and stakeholder meetings.
- Work collaboratively across teams to identify and maximise new opportunities.
Partnership Management
- Manage a portfolio of existing corporate and strategic partners.
- Build strong, long-term relationships with key stakeholders.
- Produce reports, presentations and partnership updates.
- Identify opportunities to grow existing partnerships and deepen engagement.
- Coordinate with internal colleagues to ensure excellent partner experiences and programme delivery.
- Maintain accurate records, budgets and partnership information through CRM systems and reporting processes.
About You
We're looking for an ambitious and entrepreneurial relationship builder who enjoys developing new opportunities and turning conversations into meaningful partnerships.
You will bring:
- A proven track record in business development, partnerships, account management or fundraising.
- Experience securing significant income, sponsorship or commercial partnerships.
- Strong proposal writing and presentation skills.
- Confidence building relationships with senior stakeholders and decision-makers.
- Excellent communication and influencing skills.
- A proactive approach and the ability to identify and pursue new opportunities independently.
- Experience managing multiple priorities and delivering against targets and deadlines.
- The ability to thrive within a collaborative and growing organisation where ideas are welcomed and initiative is encouraged.
Experience within charities would be welcomed but is not essential. We are particularly interested in hearing from candidates with backgrounds in partnerships, business development, sponsorship, account management, education, STEM, membership, commercial or wider relationship management roles.
One of the things that makes The Smallpeice Trust special is its culture. With a flat structure, highly engaged leadership team and supportive colleagues, this is an environment where people are encouraged to take ownership, spot opportunities and make things happen. As the organisation continues to grow its strategic partnerships programme, you'll have genuine scope to shape your portfolio and make a lasting impact.
Want to apply?
If this sounds like the perfect role for you, please contact Kevin with an updated CV. We would love to hear about your experience and share more details about this fantastic opportunity and how to formally apply.
Applications close: Wednesday 5th August
Interviews (in person): Friday 14th August (in person)
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Job Title: Senior Event Manager
Directorate : Engagement and Fundraising
Team/Department (if specific): Volunteer Board Fundraising
Salary: £34,582 -£38,425 , plus £3,366 inner London weighting
Vacancy Type : Permanent
Location : London (Combination of home based with at least one day a week
in the London office. Please note during event delivery period it will be
necessary to be in the London office/at the venue. This includes pre -event,
during delivery and post -event.)
Date Written/ Amended: 21 /07 /202 6
Context and Background
At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of
experience, and the collective strength of our staff, volunteers, supporters, and
partners, we're working to end child abuse and neglect for good.
Over 90 percent of the NSPCC's income comes from voluntary donations, so we
reply on the incredible generosity and commitment of all our supporters, large and
small.
You'll work as part of one of many teams, which focus on engaging our supporters
and ensuring they continue to give their support. You will do this by leading value fundraising events and managing relationships with volunteer committees.
high
The varied role sits within the Volunteer Board Fundraising team which leads income
generation through regional and national volunteer boards, volunteer -led fundraising
initiatives and delivery of special events through our high value event committees.
The se activities play a vital role in maximising sustainable income, engaging senior
volunteers, and supporting long -term supporter relationships.
Job purpose• To contribute to the Engagement and Fundraising directorate’s purpose of
maximising income from potential and current supporters through project
managing specific events including securing sponsorship and providing committee
support
• To support in the delivery of the agreed departmental strategy, goals and
fundraising budget
• To work effectively with other departments in Engagement and Fundraising and
other functions within the NSPCC to maximise income for children
• To keywork supporters and build excellent relationships with key stakeholders who
take responsibility for delivering income through high level fundraising events
• To ensure our events are delivered to a consistently high standard, and bring in new,
innovative ideas so we remain competitive in the sector
Key relationships - Internal
• Reports to Fundraising Manager
• Pro -actively works with colleagues in other NSPCC divisions to further relationships
and identify and develop opportunities for growth
• Works with a range of NSPCC supporters and potential supporters and a range of
suppliers that support fundraising relationships and activity
Key relationships - External
• Recruiting, managing and building relationships with chairs, committee members
and other senior volunteers
• Procuring and managing relationships with Special Event suppliers
Main duties and responsibilities
• To successfully manage and deliver large -scale events and special projects within
the portfolio of events, overseeing all event logistics and relationship management
• To lead on specific fundraising projects and large development of Executives through your projects
-scale events, and support
• Contribute to and deliver particular aspects of the department’s annual business
plan and budget. To support project groups for the Volunteer Board Fundraising
team to improve processes and identify new opportunities• To manage and develop relationships with senior volunteers and potential
supporters through effective and regular communication
• To proactively seek out opportunities to add value to the team and wider
organisation
• To develop and create engaging materials for events and stakeholders
• To act as experts in our field by offering support and expertise both internally and
externally
• To work cross -departmentally to ensure that fundraising activities are managed and
developed in a way that maximises income for the NSPCC through streamlined
processes
• To manage, negotiate and review relationships with external suppliers to ensure the
most cost -effective outcome
• To represent the NSPCC’s values in everything you do
Responsibilities for all Staff within Engagement and Fundraising
• A commitment to safeguard and promote the welfare of children and young people
• To update databases and supporter information systems on a regular basis in line
with Data Protection legislation and NSPCC policy and procedures.
• To actively participate in regular department and team meetings, contributing to
strategy, discussions and decisions which will be beneficial to the Directorate and
wider NSPCC activities.
• To adhere to all the NSPCC’s service standards, policies and procedures.
• To evidence an understanding of and commitment to the demonstration of the
NSPCC’s values.
• To maintain an awareness of and comply with NSP and to ensure currency of changing GDPR regulations.
C C data protection regulations
• To be responsible for personal learning and development, to support the learning
and development of others and the whole organisation.
• To work in a manner that facilitates and encourages inclusion.
• To be pro -active in identifying ways to improve personal and team performance• To maintain an awareness of own and others’ Health and Safety and comply with
the NSPCC’s Health and Safety policy and procedures.
• A commitment to safeguard and promote the welfare of children adults at risk .
, young people and
• To take personal responsibility for keeping up to date with NSPCC work to end
cruelty to children, including securing updates on project and service developments
and general NSPCC news.
Person specification
1. 2. 3. 4. Extensive experience and technical knowledge of event and project
management, specifically with a track record of successfully delivering and
growing large scale events
Excellent ability to establish, develop and maintain relationships with a wide
variety of stakeholders, including senior level individuals to achieve desired
outcomes
Proven ability to develop individuals, team building skills, working well with
others as part of a team, giving support and recognising expertise in others
Well-developed organisational skills with experience in planning, monitoring,
implementing and leading major projects to agreed deadlines, with the ability
to organise and plan own work and the work of others to deliver objectives on
time
5. 6. 7. 8. 9. Excellent ability to successfully negotiate with others
Excellent communication skills to present information in a clear, persuasive
and inspiring way for a range of audiences
Well-developed ability to take ownership of budgets and a proven track record
of meeting income targets and keeping within financial limits
Proven track record of applying creativity/innovation to events to achieve
desired outcomes and/or significantly grow event income
Experience of success in a customer focussed environment, such as
fundraising, sales or marketing10. Experience of using Windows -based software packages, including word
processing, spread sheets, electronic mail and the internet
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes
safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and
thorough process of obtaining, collating, analysing and evaluating information from and
about candidates to ensure that all persons appointed are suitable to work with children and adults.
our
The recruitment and selection of our people will be conducted in a professional, timely
and responsive manner and in compliance with current employment legislation, and
relevant safeguarding legislation and statutory guidance .
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their
skills, experience, motivation and competencies. Our robust recruitment and
selection process should ensure the identification of the person best suited to the
role and th e organisation .
• C ommitted to diversity and equality of opportunity and will interview all applicants
(internal and external) who self -declare at application as having a disability and who
meet the minimum requirements in the person specification of the vacancy they are
app lying for.• We will make reasonable adjustments at all stages of the recruitment process in
order to enable successful candidates who declare disabilities to start working or
volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is
suitably qualified will be considered and addressed fairly and objectively based on
their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining
the organisation will have ongoing risk assessments to ensure their role and
activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance
with the GDPR legislation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Beacon Changemakers - Operations Manager is a remote role suited to an individual based in Southeast England. The role combines the challenge of working in a small, focused team delivering a unique international scholarship programme, with the satisfaction of seeing the positive social impact that comes from nurturing leadership potential in very bright young people. As the Operations Manager, you’re at the centre of the action, co-ordinating workflows and communicating a programme that supports young people to realise their potential. You will report to a Trustee, work alongside an Operations Executive and international colleagues, and be responsible for a small team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a proactive and approachable Registered Manager of 16-17 Supported Accommodation who will thrive in a busy, fast-paced environment, has high standards, enjoys delivering results and believes everyone should be treated with kindness, fairness and respect.Part-time applications are also welcome.
As Registered Manager, you will oversee YMCA's Supported Accommodation Service, ensuring young people aged 16–17 receive safe, high-quality, aspirational support that enables them to belong, contribute and thrive as they prepare for adulthood and independent living.
Initially, you will lead the successful mobilisation and Ofsted registration of our first service before overseeing multiple sites as the service grows.
About the Role & Key Responsibilities
Exceptional Service Delivery
- Lead on ensuring that the day to day operation of the service is in line with the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards.
- Lead, supervise and develop a high-performing staff team - preparing every staff member for registration and future Ofsted inspections.
- Motivate, inspire and develop multiple supported housing teams including 4+ direct reports to successfully manage their own teams, including the delivery of recorded monthly supervision and case management.
- Complete a monthly case management review of each site with relevant manager, including an in-depth audit to ensure young people are receiving the best possible support including high quality case notes, interventions, goals, and a consistency of delivery and approach across all teams.
- Work to build effective staff teams that meet and exceed their set goals and targets and monitor their performance, pro-actively addressing any challenges with the support of HR colleagues.
- Empower your teams to meaningfully engage, involve, and devolve decision making power to young people wherever possible to enable them to highlight and design areas for service development and co-create possible solutions or opportunities for change.
- Model for your teams the use of coaching and motivational interviewing techniques to empower young people with complex needs to regularly set and achieve ambitious person-centred goals, praising them for their achievements, and celebrating where appropriate through the resident incentive scheme.
- Work with your teams to ensure all young people understand and meet the terms of their licence agreement, outlining the expectations we have of them and what they can expect in return from the team at YMCA.
- Ensure you and your teams follow our agreed policies and procedures, including our Positive Change procedure if young people do not meet the expectations shared with them in their licence agreement practicing ‘elastic tolerance’ giving them the opportunity to recognise and change their behaviour.
- Build and maintain excellent working relationships with Local Authorities and ensure the team develop and maintain excellent working relationships with Social Workers, Personal Advisers, local education providers and other partner agencies.
- Be the primary organisational representative at Ofsted inspections, commissioning meetings and placement reviews.
Collaborate with the Head of Resident Services & Head of Housing Services
- Utilising the YMCA Emotional Needs framework, ensure that each young person has a person-centred support plan in place where they set themselves goals focused on independence, emotional wellbeing, education and employment.
- To ensure young people develop practical life skills needed for independent living – including cooking, budgeting, tenancy management, health and wellbeing and positive relationships.
- To ensure that young people are supported with challenges as they present in a curious, empathetic, and solution focused way, responding in a timely manner, as part of or in addition to any planned sessions.
- To deliver a person-centred, asset-based, and trauma-informed approach at all times, recognising that one of the stages of change is relapse which is an important part of the journey towards achieving long term success.
- To ensure smooth transitions between placements.
- Share opportunities to signpost young people for specialist internal and external support with your teams wherever possible i.e. ARC, MK ACT, Mental Wealth.
- Arrange and ensure your teams actively engage in all Reflective Practice sessions designed to allow space for practitioners to consider, reflect on, and improve their practice on an ongoing basis.
Compliance
- Lead on ensuring that all aspects of service delivery, including H&S, Facilities etc are compliant with the necessary regulations, to ensure smooth Ofsted registration, working with teams from across the organisation where necessary.
- Ensure you and your teams collect and record all data required for monitoring and evaluation purposes and write regular case studies to demonstrate the ongoing impact of your work.
- Complete audits, quality assurance processes and continuous improvement plans to ensure continued compliance and success.
- Monitor incidents, complaints and outcomes for young people.
- Ensure that all contract and funding reporting is completed on time and to a high standard to protect and grow our vital commissioning and funding relationships.
- Ensure you and your teams record all information and actions taken factually and as if written to the young person on In-Form (our housing management system) and MyConcern (our safeguarding record system) in a way that you would feel happy to share with the young person if requested.
- Ensure all teams record and complete any actions needed in terms of licence management following property checks, damage to property, or abandonment of property etc.
- Receive and record all compliments and complaints about the housing service on In-Form in line with all Housing Ombudsman requirements and respond to all complaints in writing in a timely manner in line with the appropriate policy and procedure.
- Ensure that all service areas are delivered within budget, reporting any concerns to SLT in a timely manner.
- Ensure service level risk assessments and other health and safety compliance documents are completed as and when necessary for all relevant housing support areas.
- Ensure all H&S and Facilities checks are completed to ensure compliance with Ofsted requirements, raising this promptly with the SLT if Ofsted registered properties are not compliant.
Safeguarding
- Ensure safeguarding lies at the heart of every aspect of the service.
- Act as a Designated Safeguarding Lead and ensure all members of your team record any Safeguarding concerns immediately on MyConcern and make any referrals requested in line with the Safeguarding policy.
- Act as the first point of contact for on-call queries from your direct reports, escalating any significant incidents or safeguarding concerns to SLT, and ensuring adequate cover is in place where necessary.
- Ensure teams are regularly trained in Professional Boundaries to remind staff of their obligation to uphold & maintain them at all times.
About You
You're an experienced leader who enjoys raising standards and making things better. You naturally see opportunities to improve services, simplify processes and create environments that people are proud to be part of. You're equally comfortable developing long-term plans as you are supporting your team to resolve day-to-day operational challenges.
You'll ideally have:
- Experience of managing and motivating a large team providing 24/7 support across multiple sites.
- Level 5 Diploma in Leadership and Management for Residential Childcare, or other qualification accepted by Ofsted (or willing to work towards).
- At least 2 years experience working in supported accommodation, residential childcare leaving care or other supported housing setting for young people.
- Excellent knowledge of safeguarding, risk management and partnership working.
- Strong understanding of the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards.
- Experience of working in an asset-based, person-centred, trauma-informed Psychologically Informed Environment (PIE).
- Experience of effective reporting and data collection for the purposes of monitoring and evaluation.
- Excellent leadership, communication and relationship-building skills.
- Strong planning, organisational and problem-solving skills.
- The confidence to challenge poor performance, influence others and drive operational excellence.
- A proactive, customer-focused mindset with a genuine passion for raising standards.
Why Join Us?
This is an exciting opportunity to make a genuine impact within a growing organisation that's ambitious about both its people and the communities it serves.
You'll have the opportunity to:
- Make a real difference in a purpose-driven organisation.
- Build trusted relationships across the organisation.
Everyone is Welcome Here
At YMCA South Midlands, we believe everyone should feel they belong.
We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.
As a charity with a Christian heritage, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none. All appointments are made on merit.
Reasonable Adjustments
We want every candidate to have the opportunity to perform at their best throughout our recruitment process.
If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.
Safer Recruitment
YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.
As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks (where applicable) and other relevant pre-employment screening in line with our Safer Recruitment Policy.
Ready to Apply?
If you're passionate about people, thrive in a fast-paced environment and want to help build a culture where people are supported, challenged and inspired to achieve their best, we'd love to hear from you.
We exist to ensure young people have a safe place they can call home, people they can trust, and the support they need to fulfil their potential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who Are We Looking For?
Ygam is seeking a proactive, adaptable and resilient individual with a strong interest in gaming culture, esports and the digital lives of children and young people.
You will be confident working autonomously and remotely, as well as collaboratively within a team. You will bring excellent communication skills, strong organisation, creativity in engagement approaches, and the ability to build trust with diverse stakeholders.
At Ygam, safeguarding children and vulnerable people is central to everything we do. We are committed to safer recruitment and expect all staff to uphold the highest safeguarding standards.
Ygam is an equal opportunities employer. We value diversity and welcome applicants from underrepresented backgrounds, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed forces veterans.
Main Role & Responsibilities
The post holder will be an active member of Ygam’s Programmes Team, with a primary focus on gaming, esports and new and emerging digital harms affecting children and young people.
They will lead on the delivery and development of gaming‑focused and wider digital harms education, including alumni activity, stakeholder engagement and programme growth. The role will support professionals, parents, carers and young people to understand and prevent harm related to gaming, online environments and related digital behaviours.
The post holder will be responsible for recruiting, engaging and supporting stakeholders into Ygam’s gaming and digital harms programmes, promoting Ygam training, and maintaining strong long‑term relationships. This includes recruiting suitable delegates from education, youth services and other frontline sectors.
They will deliver high‑quality training and assured workshops (online and face‑to‑face) focused on gaming, esports and digital harms, and represent Ygam at conferences, events and sector forums.
The role involves ongoing support to organisations, schools and youth settings to embed Ygam’s resources in their practice. Regular visits to schools and organisations are a core requirement. The post holder will also gather and record data to help Ygam evidence the impact of our gaming and digital harms prevention work.
Role Requirements
Planning & Stakeholder Engagement
- Build and maintain strong relationships with stakeholders across education, youth services, community organisations and digital sectors.
- Lead the recruitment of delegates to Ygam’s gaming, esports and digital harms programmes.
- Promote Ygam’s training and resources to organisations, ensuring clear understanding of programme content, outcomes and long‑term support.
- Develop and sustain a strong pipeline of stakeholders and delegates to ensure workshops are consistently well attended.
- Understand stakeholder needs and tailor information and support accordingly.
- Identify and attend relevant gaming, esports, digital safety and education conferences, seminars and events.
- Signpost organisations and families to Ygam’s Parent / Family Hub to increase awareness of gaming and digital harms.
- Work closely with the Programme Lead: Delivery and Outcomes to set objectives, review performance and contribute to programme development.
Delivery
- Deliver Ygam’s portfolio of programmes with a focus on gaming, esports and digital harms workshops online and face to face.
- Deliver workshops directly to children and young people in education and non‑education settings, ensuring content is age‑appropriate and engaging.
- Provide high‑quality training to professionals working with children and young people, in line with Ygam’s Quality Assurance processes.
- Deliver independently and as part of a team‑teach approach.
- Respond to delegate questions with confidence, sensitivity and subject knowledge.
- Promote Ygam’s complementary offers such as Alumni, Let’s Explore and other digital harms resources.
- Provide an excellent, professional experience for all delegates and partners.
Outcomes & Impact
- Provide ongoing support to schools and youth organisations to embed Ygam’s gaming and digital harms materials into practice.
- Accurately record data and engagement activity using Ygam’s CRM system.
- Develop and deliver team‑teach opportunities that empower teachers and professionals to implement Ygam resources independently.
- Identify and contribute to case studies that demonstrate the impact of Ygam’s gaming and digital harms education.
- Work with the Insight and Evaluation teams to support measurement of outcomes, impact and performance.
Learning & Development
- Proactively identify knowledge gaps, particularly related to gaming culture, digital trends and emerging online risks, and undertake relevant CPD.
- Ensure mandatory and role‑specific training is completed and kept up to date.
- Attend regular supervision and support sessions with line manager.
- Reflect on and record performance and development in monthly 1‑to‑1 meetings.
Administration
- Manage workshop administration using the CRM system, including sending joining instructions.
- Record attendance and gather feedback post‑workshop.
- Maintain accurate records in line with GDPR and data protection requirements.
Person Specification
Essential
- Experience delivering training to both adults and children/young people.
- Ability to explain complex topics such as gaming risks, online behaviours and digital harms in a clear and accessible way.
- Experience delivering online and face‑to‑face learning.
- Stakeholder engagement experience within education, youth work or children’s services.
- Excellent verbal and written communication skills.
- Strong IT skills (MS Word, Excel, PowerPoint).
- Experience developing and managing a delegate or sales pipeline and meeting KPIs.
- Experience driving projects to achieve agreed outcomes.
- Highly organised, detail‑oriented and self‑managing.
- Experience promoting or selling a service or programme.
- Experience working effectively within a team to meet shared targets.
- Willingness to travel regionally and nationally to deliver training.
- Right to live and work in the UK.
Desirable
- Knowledge of the English education system, including PSHE and RSE curriculum.
- Strong interest in or understanding of gaming, esports and online youth culture.
- Understanding of a public health and prevention‑based approach to harm reduction.
- Strong networking and relationship‑building skills.
- Experience using CRM systems, particularly Salesforce.
The client requests no contact from agencies or media sales.
Are you looking for a varied HR role where you can make a real difference?
TSSA is a trade union representing more than 17,000 people across the transport and travel sector. We're looking for an HR Advisor to join our small and supportive team, helping to deliver a high-quality HR service across the organisation.
Working closely with the HR Manager, you'll provide practical HR advice and support to managers and employees, help manage employee relations matters, maintain HR systems and records, support payroll and benefits administration, and contribute to HR projects and policy development.
We're looking for someone with generalist HR experience, strong communication and organisational skills, and a proactive approach to problem-solving. A commitment to equality, diversity and inclusion and an interest in our values and mission are essential.
Location: Liverpool Street, London (minimum three days per week in the office)
Closing Date: 10.00 am, Monday 17 August
Interviews: Thursday 3 September
To apply, please submit your CV and a supporting statement (maximum two sides of A4) outlining how you meet the requirements of the role.
TSSA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Programme and Partnerships Manager will provide operational leadership for the Meet N Match programme, ensuring the delivery of high-quality, inclusive services that support people with learning disabilities and autistic adults to build friendships, develop relationships and increase social connections.
Meet N Match is our friendship and dating agency, supporting people to develop friendships, relationships and greater independence. Alongside relationship support, the programme delivers a range of inclusive social events that reduce social isolation and create opportunities for people to build meaningful connections. Now in its tenth year and funded by The National Lottery Community Fund, Meet N Match continues to respond to a growing demand for high-quality relationship and social opportunities.
Alongside leading the day-to-day delivery of Meet N Match, one of the most exciting and strategically important aspects of this role is the development of a new Partnership Network. This is an exciting opportunity to shape an innovative model that will enable other organisations to deliver inclusive social events using Spring into Action's framework, training and support. The successful candidate will play a central role in designing, piloting and refining this model, with the long-term ambition of creating an accredited network that extends our reach, improves opportunities for people with learning disabilities and autistic people, and contributes to the long-term sustainability and growth of the organisation.
This is an exciting opportunity for someone to shape the future direction of Meet N Match while supporting Spring into Action's long-term sustainability and growth.
This role is 35 hours, the salary is £32,143 FTE (£30,000 for 35 hours)
We aim to ensure that people with learning disabilities have the same opportunities as the non-learning-disabled population and lead great lives
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Drive quality, lead change and make a lasting difference!
About Us
Carers Trust Heart of England exists to improve the lives of family carers and the people they care for. We provide information, advice, and a wide range of practical and emotional support to unpaid carers and people with care and support needs. Our work is rooted in compassion, partnership, and a commitment to high-quality, person-centred services.
Our Regulated Activities and Contract Scope
The Care Services Manager will have responsibility across our regulated and associated services, which currently include:
• Domiciliary care (personal care in people's homes)
• Short Breaks and Emergency Respite (including sleep-in provision)
• Dementia Wraparound Support
• Day Break Day Services (currently unregulated)
We hold contracts and funding arrangements across several commissioners and funders. The postholder will be responsible for ensuring that care and support is delivered in accordance with all relevant contractual and funding requirements.
The Role
The Care Services Manager will hold personal CQC accountability for the quality, safety, and compliance of our regulated services. While this is fundamentally a strategic leadership and governance role, our regulated services are currently at an important stage of development. As such, we are looking for someone who is equally comfortable providing visible, hands-on operational delivery when needed.
Initially, the successful candidate will spend time working closely with the day-to-day operation of the service, building strong relationships with Care Support Workers and the people we support, strengthening systems and processes, and ensuring consistently high standards of care.
This is an opportunity to play a key role in embedding best practice and supporting the continued growth and improvement of the service. As the service develops, the emphasis of the role will increasingly shift towards strategic leadership, quality assurance, governance, service improvement and future development.
The successful candidate will be able to recognise what the service needs at any given time and adapt their approach accordingly, remaining visible and involved operationally where appropriate, while driving long-term quality, compliance and continuous improvement.
What We Offer
• Competitive salary
• Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays), plus your 'birtholiday'
• Pension contribution scheme
• Benefits platform offering flexible high street savings and discounts on top brands
• Employee Assistance Programme and wellbeing platform
• Ongoing training and development opportunities
• A supportive, values-led organisation that makes a real difference to carers’ lives and the people they care for
Key Responsibilities
1. Leading and Managing the Service
• Hold CQC registration and personal accountability for the quality, safety and compliance of all regulated care activities delivered by the organisation.
• Provide day-to-day operational leadership of the care service(s), being genuinely present and accessible to care support workers, coordinators, and senior staff, particularly in the early period of the role.
• Line manages the coordination and care team, providing regular supervision, clear direction, and honest feedback.
• Be willing to get involved in operational problem-solving when needed, covering gaps in coordination, stepping in on complex cases, supporting the team through difficult periods, while also working to build the capacity that, over time, reduces the need for this.
• Build and sustain a team culture where staff feel supported, valued, and clear about what is expected of them.
• Manage performance and conduct fairly and consistently, with appropriate HR support.
2. Quality, Compliance and Safeguarding
• Ensure the service always operates in compliance with the Health and Social Care Act 2008 and CQC Fundamental Standards.
• Maintain continuous inspection readiness under the CQC Single Assessment Framework, understanding that ratings can be updated at any point, not just following a scheduled visit.
• Act as a named safeguarding lead, recognising, reporting, managing, and recording safeguarding concerns across all regulated services.
• Lead a meaningful quality assurance programme, involving audits, spot checks, care plan reviews, complaint analysis, and use findings to drive improvements.
• Submit CQC notifications accurately and on time and ensure the Statement of Purpose and all governance documentation accurately reflects what the service does.
• Monitor care quality through ECM data, visit records, staff feedback and regular engagement with service users and their families, remaining closely connected to the day-to-day service delivery to identify and address emerging issues before they escalate.
• Ensure care and support delivery across all services remains within the scope of relevant contractual and funding arrangements, and that any changes to the service scope, volume or specification are identified and escalated appropriately.
3. Care Planning and Service User Relationships
• Ensure every service user has a current, person-centred care plan that reflects their needs, preferences and risks.
• Oversee and contribute to care assessments and reviews, including involvement in complex cases, multi-agency reviews and situations where a senior presence is needed.
• Build and maintain positive relationships with service users, their families, and carers, being accessible, responsive, and honest whether managing concerns or recognising success.
• Ensure that the service user experience and what it actually feels like to be supported by our service is at the centre of how quality is assessed, monitored and improved.
4. Safe Recruitment, Staffing and Workforce
• Ensure all staff are recruited safely and in line with statutory and regulatory requirements, with appropriate DBS checks, references, right-to-work verification, and safer recruitment processes completed before delivering regulated care.
• Manage all aspects of the Skilled Worker visa sponsorship process, including sponsorship applications, compliance monitoring, record keeping, and reporting requirements in line with Home Office regulations.
• Lead on workforce development, identifying training needs, commissioning training, maintaining records, and ensuring all staff are competent for the care they deliver.
• Ensure a regular and effective programme of one-to-one meetings, supervision, probation reviews and annual appraisals is maintained across the service, addressing performance, development, wellbeing, and any concerns in a timely manner.
• Support, and where appropriate, lead HR processes, including investigations, disciplinary, performance management, grievance, and absence management meetings, working closely with HR to ensure a fair, consistent and legally compliant approach.
• Ensure the on-call and lone working frameworks are in place, understood by all staff and working in practice.
• Participate in the senior management on-call rota, providing advice, support and decision making in response to serious incidents, safeguarding concerns, deaths, and any other urgent operational matters requiring immediate senior attention.
• Participation in a shared on-call rota, including evenings/over-night and weekends, and bank holidays where scheduled.
5. Working with Senior Leadership
• Work closely with the Head of Operations (Deputy CEO) reporting on service performance, escalating concerns, contributing to strategic decisions, and supporting the organisation's broader development.
• Contribute to commissioner relationships and contract management, including monitoring reporting, quality submissions and attendance at review meetings.
• Play an active part in shaping how the service develops, bringing operational knowledge and professional judgement to decisions about what the service does, how it is structured and where it grows.
• Demonstrate the confidence to communicate honestly, raise difficult issues and challenge constructively in the best interests of the service and the people we support.
PERSON SPECIFICATION
Qualifications
· Level 5 Diploma in Leadership and Management for Adult Care or actively working toward it with a clear and realistic completion plan.
· Enhanced DBS with adults' barred list or willingness to apply immediately.
· Full UK driving licence and access to own vehicle.
Knowledge
· Strong working knowledge of the CQC Single Assessment Framework how evidence is gathered, what quality statements are assessed against, and what continuous inspection readiness means in practice.
· Comprehensive knowledge of the Health and Social Care Act 2008 and CQC Fundamental Standards.
· Knowledge of safeguarding adults' legislation and local procedures.
· Knowledge of the Mental Capacity Act 2005 and how it applies in domiciliary and community care
· Working knowledge of Working Time Regulations and how this practically applies to care rotas and on-call arrangements.
· Understanding of contractual compliance in a multi-contract or multi-funder care environment, and the implications of changes to service scope or volume.
Experience
· Proven experience as a Registered Manager (or equivalent senior care management role) in a CQC-regulated domiciliary or community care service.
· Experience of being hands-on in a care management role, understanding when direct operational involvement is needed.
· Experience of managing safeguarding, making referrals, managing investigations, recording outcomes, and learning from them.
· Experience of directly supervising and developing a care team including coordinators, senior carers, and care support workers.
· Experience of managing quality across a regulated service, completing audits, spot checks, care plan reviews and complaint handling.
· Experience of CQC compliance and notifications, including operating under the Single Assessment Framework.
· Experience of managing across multiple service lines or contracts simultaneously, ensuring compliance with each commissioner or funder’s specific requirements.
Skills & Abilities
· Able to assess service performance, recognise what is working well, identify challenges and confidently communicate these in a clear and constructive way.
· Willingness and flexibility to be hands-on when required, and confident enough to step back appropriately as the service develops.
· Excellent written communication skills, being able to write clearly, accurately, and professionally for a variety of audiences (CQC, commissioners and families).
· Excellent verbal communication skills, being able to speak in a clear, honest, and approachable way with care workers, service users, families, CQC inspectors and senior colleagues.
· Strong decision-making skills when under pressure, including in safeguarding, serious incidents and out-of-hours situations.
· Competent in care management systems — including rostering, ECM, and digital care planning.
Personal Qualities
· Shows the self-awareness, honesty and professional courage to recognise what is working, what is not, and what needs to change.
· Demonstrates resilience and calm judgement, remaining focused and clear when faced with challenging or complex situations or organisational difficulties.
· A caring and compassionate leader with a genuine commitment to making a positive difference to the people we support.
· Accountable and takes ownership of outcomes.
· Adaptable and confident working at different levels, recognising when to move between strategic thinking to operational problem-solving.
· Collaborative and approachable, with the ability to build positive working relationships and work effectively with people at all levels of the organisation.
· Curious and improvement-focused, with a willingness to ask questions, explore new approaches and learn from experience.
Our aim is to support carers and those they care for by providing a high quality and individually tailored care support service.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Everyone's Invited is a charity dedicated to exposing and eradicating rape culture through conversation,
education and systemic change. We work with young people, schools, policymakers and the wider public to
challenge the conditions that enable sexual violence and misogyny to persist.
Our vision is a society where everyone - regardless of background, identity, or circumstance - is free from sexual
violence, harm and oppression. A world where respect, consent and equity are embedded from the earliest stages
of life.
Role Summary
As Operations Manager, you will play a key role in the smooth running of our daily operations and
administration, and in the long-term sustainability of the organisation. You'll work closely with the CEO, COO
and senior team to coordinate systems, support financial reconciliation, lead HR across the employee lifecycle,
manage a team of 40+ volunteers, and oversee logistics across projects and teams as well as leading on the
management of our online safe space.
This is a varied and fast-paced role, ideal for someone with prior charity sector experience who is highly
organised, proactive, and eager to work within a values-driven organisation building a safer and more just world.
As we are a fast-growing organisation, your responsibilities may evolve to meet the needs of the organisation.
This role may occasionally require light physical labour (such as moving furniture).
Key Responsibilities
This role will include, but is not limited to, the following responsibilities
1. Finance & Reconciliation
- Support the Finance Officer with basic finance and reconciliation of transactions using Xero.
- Track and process invoices, expenses and contracts with support from the finance team.
- Liaise with external stakeholders including accountants, financial institutions, insurers and other service
- providers.
- 2. HR & People
- Lead HR across the employee lifecycle: recruitment administration, onboarding, contracts, probations,
- appraisals and offboarding.
- Maintain contracts and employment documentation, ensuring records remain current and compliant.
- Support HR and recruitment administration for new staff, freelancers and volunteers.
- Coordinate wellbeing and DEI initiatives, including wellbeing surveys, DEI surveys and staff wellbeing
- check-ins.
- Contribute to a safe, positive and inclusive working culture across the organisation.
- 3. Governance, GDPR & Policy
- Support GDPR compliance and maintain accurate staff, volunteer and organisational records.
- Support the development and implementation of policies, ensuring organisational compliance with relevant
- regulations and standards.
- Ensure organisational policies, procedures and governance documentation remain up to date.
- Support safeguarding administration and contribute to maintaining a safe and supportive environment for
- staff, volunteers and service users.
- 4. Operations & Administration
- Provide administrative and logistical support to the senior leadership team, including booking travel,
- coordinating accommodation, and planning meetings and events.
- Schedule and support internal meetings, take notes and ensure follow-up actions are tracked.
- Maintain and improve internal systems, including scheduling, databases, digital and physical filing, contract
- management and team workflows.
- Manage office supplies, equipment, subscriptions, software licences, office organisation, incoming post,
- recycling and facilities management.
- Monitor the general enquiries inbox and respond to or redirect enquiries as appropriate.
- 5. Programme & Volunteer Support
- Manage testimony processor volunteers and support the recruitment, onboarding, training and coordination
- of all EI volunteers.
- Lead the planning and delivery of the organisation's mentorship programme.
- Support the growth and delivery of the Safe Space campaign.
- Plan and execute the organisation's Annual General Meeting.
- Provide other administrative, logistical and monitoring support across organisational programmes and
- projects.
Impact & Evaluation Manager
We are seeking an experienced Impact & Evaluation Manager to help shape how a growing national charity measures its impact, learns from evidence and strengthens opportunities for children across the UK.
Salary: £41,200 FTE (£24,720 actual)
Location: Hybrid with remote working and at least one day a week in London (SE11)
Hours: Part time, 21 hours per week (3 days)
Contract: Permanent
Closing Date: Tuesday 11 August 2026
About the Role
This is an exciting opportunity to lead impact measurement and evaluation for a well-established national charity as it enters a new phase of growth.
You'll develop and refine evaluation frameworks and Theory of Change models, helping the organisation understand where it is making the greatest difference and how evidence can drive future decision making. Working closely with senior leaders and programme teams, you'll gather, analyse and interpret both qualitative and quantitative data, turning complex findings into practical recommendations.
Key responsibilities include:
- Leading the organisation's impact and evaluation strategy
- Designing and delivering research and evaluation projects
- Developing meaningful frameworks to measure long-term outcomes
- Producing reports and insights for senior leaders, trustees and funders
- Supporting funding applications through robust evidence and impact data
- Building an organisational culture where learning and evidence inform decision making
- Working with internal systems and external partners to improve data collection and reporting
- Ensuring research and data management complies with GDPR and safeguarding requirements
Occasional travel across the UK will be required.
About You
You'll have experience designing and delivering evaluation frameworks and using both qualitative and quantitative research methods to measure impact.
You'll also bring:
- Experience applying Theory of Change and evaluation methodologies
- Excellent analytical and problem-solving skills
- The ability to communicate complex information clearly to a range of audiences
- Strong report writing and presentation skills
- Experience influencing strategic decision making through evidence and insight
- Excellent project management and stakeholder engagement skills
Knowledge of the education, charity or social change sectors, experience with Salesforce or similar CRM systems, and familiarity with longitudinal research would be advantageous.
About the Organisation
This national charity is committed to improving opportunities for children through high-quality educational programmes. Working collaboratively with schools, educators and communities, it is focused on creating lasting change through evidence-led practice, innovation and continuous learning. The organisation offers a flexible, supportive working environment with excellent professional development opportunities and a strong commitment to employee wellbeing.
Other roles you may have experience of could include: Impact Manager, Evaluation Manager, Research Manager, Monitoring and Evaluation Manager, Learning and Impact Manager, Evidence and Insights Manager, Research and Evaluation Manager, Performance and Insight Manager, Monitoring, Evaluation and Learning (MEL) Manager, Data and Impact Manager.
Please note this role is being advertised by the recruitment agency on behalf of the hiring organisation.




