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Upshot is looking for an Account and Support Manager to play a central role in helping organisations get the most from their use of Upshot. This is an exciting opportunity to work with a wide range of charities, sports organisations, funders, local authorities and education providers, supporting them to collect better data, measure their impact and make more informed decisions. You'll lead new client implementations, deliver training, provide expert support and build lasting relationships that help organisations succeed.
In this varied and rewarding role, you'll become a trusted partner to clients, guiding them from onboarding through to renewal and growth. You'll work closely with organisations to understand their needs, configure the system, resolve challenges and ensure they are getting real value from Upshot.
Alongside account management and support, you'll have opportunities to deliver workshops, develop resources and contribute to wider areas of the business including product development, marketing and monitoring, evaluation and learning (MEL) services.
We're looking for someone who is people-focused, organised and enjoys solving problems. You might come from a SaaS, technology, charity or customer success background, and you'll be confident communicating with a wide range of stakeholders. This role would suit someone who enjoys combining relationship management with practical delivery and is motivated by helping organisations achieve greater social impact. In return, you'll join a supportive, flexible and purpose-driven team where you'll have the opportunity to develop a broad range of skills and make a visible contribution to a growing social enterprise.
The role offers a flexible working pattern, with two days per week at the House of Sport in London, the remainder worked remotely, and occasional travel to client locations to build relationships and deliver training.
Find out more via the attached job description and Upshot brochure.
Candidates are encouraged to apply by following the instructions at the bottom of the article on our website.
UPSHOT PROVIDES A MONITORING, EVALUATION & LEARNING SYSTEM TO HELP YOU EVIDENCE YOUR IMPACT
The client requests no contact from agencies or media sales.
Digital Service Manager
We are seeking an experienced Digital Service Manager to lead the delivery, governance and improvement of high-volume digital services that support democratic participation.
Position: Digital Service Manager
Salary: £45,000 to £55,000 per annum (FTE)
Location: Remote, UK based
Hours: Full-time
Contract: Permanent
Closing Date: Friday 7 August 2026
About the Role
mySociety is looking for a Digital Service Manager to oversee the day-to-day running and development of its online services, including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.
This is a varied role combining operational service management, user support, governance, risk management and continuous improvement. You will ensure services run effectively, support users, manage complex issues and work collaboratively with teams and stakeholders to improve digital services that create meaningful social impact.
Key responsibilities include:
· Managing complex and high-volume digital services, ensuring excellent user support
· Overseeing escalations, priority cases and rights-based requests including GDPR related matters
· Maintaining policies, processes and governance standards across services
· Managing service risk, reporting and compliance with relevant legislation
· Identifying opportunities to improve user experience and service delivery
· Supporting and developing a User Support Officer and working alongside volunteers
You will join a fully remote, digital-first team, with opportunities to meet colleagues face to face at quarterly team meetings.
About You
You will have experience managing complex digital services and the ability to make effective decisions in fast-moving environments.
You will bring:
· Experience managing user-focused digital services
· Strong understanding of GDPR and information rights requests
· Knowledge or experience of Freedom of Information, media law or online community moderation
· Excellent organisational, problem-solving and communication skills
· Experience improving processes and delivering high-quality services
· The ability to work effectively within a remote and geographically distributed team
You will be proactive, collaborative and passionate about using technology to improve access, participation and positive change.
About the Organisation
mySociety is a small, purposeful charity creating and running digital services that break down barriers to democratic participation. Through its platforms, the organisation helps people access information, engage with decision makers and take action on issues that matter.
The organisation is committed to creating an inclusive team and welcomes applications from people with a wide range of backgrounds and experiences.
Other roles you may have experience of could include Digital Product Manager, Service Delivery Manager, Digital Operations Manager, User Support Manager, Digital Services Lead, Product Operations Manager, Digital Programme Manager.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term until 30/09/2027
Location: Manchester Centre (M4 6JG) with an expectation to travel to other Trust offices when required
Interviews: w/c 17th August
The Learning team at The Trust is looking for a Digital Learning Manager to join our established team. Responsible for engaging with stakeholders to identify learning needs, and then creating high-quality, engaging digital learning content to upskill and empower our staff, volunteers and delivery partners to better support young people.
This fully funded role runs until 30th September 2027 and offers the opportunity to make a meaningful contribution to a major employability programme supporting young people across the UK.
You will lead a small team, ensuring that we effectively engage with our stakeholders, understand their needs, and work with them to create digital learning content that delivers against learning outcomes, working right across the training cycle. You’ll also be responsible for managing a Learning Management System, ensuring that learning content is accessible to the right groups of learners. The role sits within a small but dedicated team, who are committed to delivering work of the highest quality. This means that you’ll also need to be hands-on with the creative process, from storyboarding and scripting through to camera set-up, filming, graphic design, and editing. You’ll also lead in the evaluation and continuous improvement of our digital learning products, tracking data and lead times to ensure the best experience for both stakeholders and end users. As this is a fixed-term role, we’ll be looking for someone with direct experience in the same or a similar role in order to smoothly transition into this fast-paced and dynamic team.
This role is perfect for you if you have an excellent grounding in digital learning content production, coupled with the drive to innovate and lead a team towards bigger and better things, all in service to the young people we support. If you are up for a challenge and want to be part of a great team, then we’d love to hear from you!
What happens next?
Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Digital Learning Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Digital Learning Managers!
Perks for working at The Trust!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Communications Manager provides operational leadership for CLAPA's communications delivery, ensuring communications and marketing activity is effectively planned, prioritised and delivered in support of the charity's strategic objectives.
Reporting to the Head of Communications and Marketing, the postholder is responsible for translating the communications strategy into coordinated day-to-day delivery. They will oversee the planning, scheduling and operational management of communications activity across the organisation, ensuring work is appropriately prioritised, resources are allocated effectively and projects are delivered to a consistently high standard.
The role directly manages CLAPA's Communications Officers, embedding effective planning, briefing and workflow processes that enable the team to deliver proactive, creative and high-quality communications.
Acting as the primary operational lead for communications delivery, the postholder will ensure colleagues across CLAPA receive responsive, well-planned communications support while maintaining clear priorities and protecting the team's capacity to deliver its best work.
If you think you have the talent, passion and experience to help us ensure we can always meet the needs of the community we serve, we want to hear from you.
Thank you for your interest in working at CLAPA.
In your cover letter please ensure that you detail your skills, knowledge and experience & how they relate to this role. Refer to the Job Description & Person Specification, giving examples from work, education, volunteering or personal experience where relevant. Please ensure that the information you give is relevant to the advertised post. Experience gained outside the UK is also relevant.
From diagnosis to adulthood. For a lifetime with cleft – we're here for the journey.



The client requests no contact from agencies or media sales.
ABOUT THE ROLE
This is a senior hands-on role accountable to the Wolves Lane Consortium board who hold the 25-year lease for the Centre, and reporting to co-managing steward Ubele Initiative CIC whose investment has made this role possible and is the employing organisation.
This results-oriented role is pivotal to strengthening the Centre’s long-term financial resilience while maintaining its strong community ethos and aligning with the vision and mission. This to be achieved through identifying, developing and securing new income streams and expanding existing to generate gross profit, to contribute to overall running costs, and to generate sufficient yield for Consortium’s reserves and on-going investment.
Income streams to include from business to business, and retail sales; from increasing venue hires and event revenues; expanding value-partnerships with different sectors, and joint ventures; and at all times ensuring robust financial and performance oversight.
The postholder will be required to develop an Income Generation Strategy for approval by the Board and will be responsible for all its commercial elements. You must be community and values-driven, outcome-focused, an inspiring and collaborative leader and manager, and motivated by the Consortium’s vision and mission, and those of its co-stewards OrganicLea CIC and Ubele CIC.At all times you will be an ambassador for the Centre.
CO-LEADERSHIP AND MANAGEMENT
Working on behalf of the Wolves Lane Consortium, informed fully by and reporting to co-stewards Ubele CIC, and sharing the leadership and management of the Centre with the Facilities & Operations Manager, together you will be relied upon for the Centre’s success in pursuing its strategic and annual plans, and in what it does and how it does it.
The Facilities and Operations role is primarily to ensure the Centre is fit for all of its many different purposes; provides all users and visitors with a safe environment for their operations and activities, and a pleasant, rewarding, inspiring experience that results in return visits, longer dwell time. And in so doing reaches and attracts new audiences and more custom.
The Community Enterprise role is predominantly outward facing - to create, attract and secure new and increased income streams through more sales of its products, services and offer; to co-create with entrepreneurs’ new community-based enterprise models and for joint ventures; to secure more investment from philanthropic and individual donations, and for funded programmes from new and existing partners.
These two distinct and overlapping roles will work collaboratively creating synergies to optimize the Centre’s income generating potential, the revenue and investment it secures, and at the same time increase its reputation, reach, and value as a vibrant community asset and contributor to community wealth building.
Together the two senior roles will deliver a seamless, compliant, and inspiring Centre offer, will co-lead and motivate the Centre team through a people management approach that fosters a culture of ambition, collaboration, care and success. Individually and together you will be accountable to the Consortium Board’s for ensuring all regulatory and customer standards are applied and met consistently, pursuing its vision through the strategy for the Centre’s good health, sustainability, and continuous growth in accordance with the Consortium’s values and ways-ofworking.
KEY RELATIONSHIPS
Wolves Lane Consortium Board – represented by the Consortium’s two comanaging stewards, OrganicLea CIC and Ubele CIC, and to whom this role is accountable
Ubele CIC – one of the Consortium’s two co-managing stewards, employer and funder of this role, and to whom this role reports
Wolves Lane Centre Facilities & Operations Manager - close collaboration as coleaders & co-senior managers of the Centre, jointly responsible to the Board for the Centre’s successful pursuit of its vision and mission
Direct reports: Hires & Events Manager; Senior Grower (Enterprise)
Wolves Lane Centre staff team - who you will jointly lead with the Centre’s Facilities & Operations Manager
Businesses, their associations, and sectors - with whom to do business; Value Stakeholders including existing and new £ funding partners, public sector commissioners; Venue Hirers - commercial, private & community; Local / subregional / regional stakeholders including government
Community organisations, groups & their members; local residents and other local stakeholders
DUTIES AND RESPONSIBILITIES
Enterprise and business development
Develop and implement a Board approved 2-year enterprise and income generation strategy and action plan aligned with the Centre’s mission and that, Identify and secure new, and increase and expand existing, commercial and retail sales income for produce and plants grown at Wolves Lane Centre, Pasteur Gardens and other growing sites.
Develop and increase the Centre’s venue hires & events offer including markets;
Co-create and support new community-based enterprise models that can operate within and / or be part of Wolves Lane Consortium eco-system, with a particular focus on increasing representation of those from Black and Racially minoritised communities
Support the Facilities & Operations manager in the development of financially viable business cases for the cafeteria and the retail offer and that contribute to Centre surpluses
Grow and diversify earned income streams to improve financial sustainability.
Monitor market trends and identify opportunities for innovation and growth.
Partnership development
Attract and build strong customer relationships with wholesalers, retailers, restaurants, concessions etc., and other businesses who will buy produce from Wolves Lane’s growing sites
Develop and maintain strong relationships with commerce to whom we will sell, community organisations, funders and public sector bodies and identify opportunities for sales and hires.
Act as an ambassador for the Centre, representing it at networking events and stakeholder meetings including the local Business Improvement District (BID).
Develop collaborative programmes and initiatives that enhance community impact and income potential and bring new communities onto our site.
Venue Hire and Events
Develop and implement a Board-approved Hires Policy, ensuring alignment with the Centre’s values as both a community and income-generating asset.
Working with key colleagues, maximise income from venue hire through proactive marketing and relationship management.
Oversee the planning and delivery of events that generate revenue and increase footfall
Ensure effective systems are in place for bookings, contracts, invoicing and customer service. Ensure effective use of the space-rental software, platforms, optimising functionality and user experience.
Ensure compliance with safeguarding requirements and GDPR.
Customer experience
Jointly with the Centre’s Facilities & Operations manager set centre-wide customer and visitor service standards applicable to all areas, facilities and services, ensuring these comply with all regulatory and health & safety requirements, and are consistently applied and visible.
Financial management and budget oversight
Jointly with the Centre’s Facilities & Operations manager develop annual budget in collaboration with and for the approval of the Wolves Lane Board
Working with the finance team, monitor income and expenditure, producing regular financial reports and forecasts for the areas of responsibility.
Ensure financial controls and reporting processes are robust and transparent.
Oversee the development of funding applications and business cases to attract income and to generate a significant net contribution
Leadership & People Management
Jointly with the Centre’s Facilities & Operations manager, to provide leadership to the Centre, motivating, inspiring and involving the Centre based team including its volunteers, and in a manner and style that is participatory whilst retaining accountability
Manage and coach direct reports in a participatory style, that inspires and motivates for the team members’ and team’s high-performance
Reporting & Governance
Be accountable the Wolves Lane Consortium Board on performance, risks and opportunities.
Report to Ubele Initiative CIC, the role’s employer and manager
Support the Consortium board in its strategic and action planning, within the context of its long-term business planning.
Ensure compliance with all relevant internal policies and procedures of Ubele and Wolves Lane Consortium; regulatory and legal requirements; industry-sectorprofessional recognised good practice in the areas relevant to this role.
Other Any other duties commensurate with this role’s status and purpose and as required by management.
PERSON SPECIFICATION
Essential
Proven and successful experience in enterprise development, income generation, or running a business.
Strong sales, marketing and customer service skills, with a track record of meeting income targets.
Demonstrable success in developing partnerships and securing earned income.
Experience of budget management and financial reporting.
Strong communication and stakeholder engagement skills.
Excellent organisational skills and attention to detail.
Entrepreneurial mindset balanced with a commitment to community values.
Senior-level experience of people leadership, people management and decisionmaking.
Ability to work independently and take responsibility and accountability for decisions made.
Experience of working collaboratively with shared responsibilities and accountabilities for decision-making.
Ability to lead and motivate teams to engage and perform, ideally using participatory approaches.
Excellent interpersonal and communication skills, with a collaborative approach.
Resilience, creativity and the ability to work in a dynamic, hands-on environment.
Commitment to the Consortium's and co-managing stewards' vision and mission to reduce economic, environmental, food, land, racial and social injustices through its work and decision-making, and to community wealth-building.
Desirable
Growing experience of plants, fruit and vegetables.
Experience of promoting or managing venue hire or events, ideally in a multi-use or community setting.
Experience of managing retail sales.
Experience of working with Black and racially minoritised communities, ideally widening opportunities for participation where there has historically been underrepresentation.
Advocating for Equity & Justice in Our Communities


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an experienced digital fundraising or digital marketing professional who combines strategic thinking with a practical, hands-on approach. You’ll be confident leading projects, working collaboratively across teams and using digital innovation to deliver measurable fundraising and supporter engagement outcomes.
About the Veterans’ Foundation
The Veterans’ Foundation is one of the UK’s leading military charities, raising funds to support serving personnel, veterans and their families through a network of charitable organisations across the UK.
Since launching in 2016, we’ve awarded more than £40 million in grants to over 500 charities, helping improve the lives of thousands of members of the Armed Forces community.
As we enter our second decade, we’re investing in digital platforms, technology and the supporter experience that will help us reach more supporters, raise more funds and increase our impact.
The Opportunity
This is an exciting opportunity to join the Veterans’ Foundation at a pivotal moment in our development.
We’ve created this 12-month fixed-term role to lead a defined programme of digital fundraising and transformation projects that will strengthen our fundraising capability and create the foundations for the next phase of our growth.
Working directly with the Head of Fundraising & Engagement, you’ll lead the successful delivery of major digital initiatives, including the launch and optimisation of our new website, embedding Salesforce as our fundraising CRM, developing supporter journeys, delivering digital fundraising campaigns and introducing new digital products and platforms.
If you enjoy building, improving and delivering meaningful digital change, this is an opportunity to make a lasting impact on an organisation with ambitious plans for the future.
Key Responsibilities
As Interim Digital Fundraising Manager, you will:
· Lead the successful launch, optimisation and ongoing development of the Veterans’ Foundation website.
· Deliver digital fundraising campaigns that increase supporter acquisition, engagement, retention and income.
· Design and implement automated supporter journeys using Salesforce and associated digital platforms.
· Develop and optimise digital donation journeys and fundraising products.
· Introduce new digital products, platforms and technologies that enhance supporter experience and fundraising performance.
· Manage relationships with digital agencies, suppliers and technology partners, ensuring projects are delivered on time, within budget and to a high standard.
· Develop reporting dashboards and performance insight to support evidence-based decision making.
· Use analytics, testing and supporter insight to continuously improve campaign performance and digital user experience.
· Work collaboratively across fundraising, communications and grants to maximise digital opportunities.
· Champion digital innovation and identify opportunities to improve systems, processes and supporter engagement.
· Contribute to the successful delivery of the Veterans’ Foundation Fundraising Strategy.
· Undertake any other duties appropriate to the role.
We’re looking for an experienced digital fundraising or digital marketing professional who combines strategic thinking with a practical, hands-on approach. You’ll be confident leading projects, working collaboratively across teams and using digital innovation to deliver measurable fundraising and supporter engagement outcomes.
To be considered for this role, applicants must have the right to work in the UK and be currently resident in the UK.
Essential
We’re looking for someone who can demonstrate:
· A proven track record of planning, delivering and optimising successful digital fundraising, digital marketing or supporter engagement campaigns that achieve measurable results.
· Successful delivery of digital projects involving websites, CRM systems and digital platforms, with the ability to manage multiple priorities and deliver to agreed timescales.
· Strong knowledge of digital fundraising, supporter journeys, email marketing, website management and social media, with the ability to use data, testing and insight to continually improve performance and supporter experience.
· Experience of working with CRM systems, ideally Salesforce, and the ability to use data to support segmentation, reporting, campaign delivery and strategic decision-making.
· Proven ability to manage external agencies, suppliers and technology partners, ensuring projects are delivered on time, within budget and to a high standard.
· Experience of monitoring, evaluating and reporting on campaign performance, establishing meaningful KPIs and presenting clear recommendations to stakeholders.
· Experience of managing project or campaign budgets, demonstrating value for money and return on investment.
· Excellent written communication, stakeholder management and project management skills, with the confidence to work independently, take ownership of complex projects and build effective relationships across the organisation.
· A proactive, innovative and solutions-focused approach, with the curiosity and drive to identify opportunities to improve digital fundraising performance.
Desirable
· Experience working within the charity, fundraising or not-for-profit sector.
· Experience of Salesforce or other CRM, marketing automation or customer journey platforms.
· Experience using digital analytics and reporting tools, such as Google Analytics, Power BI or Looker Studio.
· An understanding of fundraising regulation, data protection and digital marketing best practice.
· Experience of digital product development, user experience (UX), conversion rate optimisation (CRO) or website optimisation.
· Experience of delivering organisational change, digital transformation, or implementing new digital systems, platforms or ways of working.
Why Join Us?
This is an opportunity to shape the future of digital fundraising at one of the UK’s leading Armed Forces charities.
Over the next 12 months you’ll lead projects that will transform how we engage supporters, strengthen our digital fundraising capability and create the platforms and experiences that underpin our future growth.
Your work will help us reach more supporters, raise more sustainable income and enable more funding to reach the charities supporting serving personnel, veterans and their families across the UK.
If you’re motivated by creating meaningful change and want to leave a lasting legacy, we’d love to hear from you.
At Ambitious about Autism, we're currently looking for a Business Development Partner to join our team.
You'll support the development of high quality, autism-specific education settings across London and the Southeast. With experience and expertise in project management, you will demonstrate strong leadership skills in galvanising individuals to achieve identified deliverables within agreed timescales and budgets.
You'll be heavily involved in the preparation of high-quality bid submissions, providing account management for external stakeholders. You'll maintain market intelligence plans based upon up-to-date research and data analysis, providing high-level reports to support decision-making for current and future projects including existing business development, new service development, partnerships and merger opportunities.
We are looking for someone who has:
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Thames Valley Air Ambulance
The role: Philanthropy Manager (Major Gifts)
Location: We offer a well‑established hybrid working pattern, with at least two days each week spent at HQ to stay connected and collaborate.
Salary: £38,900 - £43,561
Contract: Full-time, Permanent
About us
Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. In Berkshire, Buckinghamshire, and Oxfordshire. Whoever you are. Wherever and whenever you need us.
What we are looking for:
We are seeking an exceptional major donor fundraising professional to lead and grow our high-value giving programme. This is a senior, strategic, and hands-on role focused on developing meaningful, long-term relationships with high-net-worth individuals and securing transformational income to support our lifesaving work.
At Thames Valley Air Ambulance, we’re committed to giving everyone in our community the best chance when the worst happens. Every day, we’re called to life-threatening emergencies across Berkshire, Buckinghamshire, and Oxfordshire. But we can’t do it without the generosity of our supporters and that’s where you come in.
Your role
As the Philanthropy Manager you will lead our major gifts programme, taking ownership of key initiatives including our Chair’s Circle and Philanthropy Board. Working closely with the Head of Philanthropy and Partnerships, you will shape strategy while personally driving significant income through strong relationships and compelling fundraising proposals
You’ll be responsible for:
About you
You are an experienced major donor fundraiser with a proven track record of securing five and six figure high-value gifts and managing senior relationships. You are strategic yet hands-on, with excellent communication, influencing, and relationship-building skills.
We’re looking for someone who:
Why join us?
At Thames Valley Air Ambulance, you’ll be part of a dynamic, compassionate, and forward-thinking organisation. We’re proud of our culture, collaborative, inclusive, and committed to personal development. We care deeply about the wellbeing of our team and offer flexible working arrangements to support a healthy work-life balance.
If this role sounds like it’s for you, we would love you to apply!
In return we offer a competitive salary and great staff benefits such as.
Our values
We live by our values every day:
Diversity and inclusion
We’re committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector.
Safeguarding
We follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of our staff, volunteers, and the people we support. Relevant checks (e.g. DBS) will be carried out where appropriate.
How to apply
To apply, please complete our online application form and tell us why you’re excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as we are unable to offer sponsorship.
Vacancy Closing Date: Friday 7th August 2026
This post may close early due to high numbers of applications, so you are advised to apply promptly
Interviews will be held: w/c 17th August 2026
TVAA is a Disability Confident employer. We are committed to discussing and implementing adjustments to support you during your application process and beyond.
Thames Valley Air Ambulance is the charity that gives everybody in our community the best chance of surviving and
The client requests no contact from agencies or media sales.
MEMBERSHIP MARKETING & INSIGHT MANAGER
18 hours per week (flexible working considered) Fixed-term contract - 6 months (with potential to extend)
£36,000-£40,000 FTE (£17,600-£19,600 pro rata)
Hybrid working - based at Westonbirt Arboretum, Gloucestershire
Use insight to shape the future of one of the UK's largest membership organisations.
Friends of Westonbirt Arboretum is an independent charity that inspires people to value and protect trees. With more than 39,000 members, we support the conservation, education and public enjoyment of Westonbirt, The National Arboretum.
We're looking for an experienced marketing professional who enjoys understanding people as much as promoting products. This is a new strategic role that will help us better understand our members, improve their experience and ensure our marketing activity is driven by evidence rather than assumption.
This isn't a traditional marketing communications role. You won't be expected to design leaflets, manage social media or build websites. Instead, you'll use customer insight, membership data and marketing expertise to identify opportunities, coordinate projects and help shape the future of our membership offer.
About the Role
This is a new strategic role designed to transform how Friends of Westonbirt Arboretum understands, engages and retains its members. We have an established membership of over 39,000 supporters with insight data surrounding this. We're looking for someone who can turn that insight into action— using evidence to improve the member experience, strengthen retention and shape marketing activity that delivers measurable impact.
This is not a traditional marketing communications role. You won't be expected to create artwork, build websites or write every communication. Instead, you'll lead the planning, insight and coordination that ensures the right activity happens at the right time through internal colleagues, Forestry England and external suppliers.
Summary of the role
Working closely with the Head of Income Generation & Engagement, you'll:
About you
You'll bring experience of using customer insight to improve marketing performance and customer experience.
You'll be confident:
Experience within a membership organisation, charity or visitor attraction would be advantageous, but is not essential.
Why join us?
This is an opportunity to shape a newly created role with genuine strategic influence. You'll help improve the experience of thousands of members while supporting the conservation and enjoyment of one of the world's finest tree collections.
We offer flexible and hybrid working, a supportive team environment and the opportunity to make a lasting impact within a respected conservation charity.
Key Responsibilities Membership Insight & Strategy
• Analyse membership and visitor data to identify trends, opportunities and risks.
• Develop audience segmentation with appropriate retention strategies based on evidence.
• Produce regular insight reports and dashboards to inform decision-making.
• Recommend marketing interventions based on behavioural and demographic analysis.
• Help determine what additional customer insight should be collected and why. Membership Journey & Customer Experience
• Take ownership of the end-to-end member journey.
• Identify opportunities to improve acquisition, onboarding, renewal and long term engagement.
• Lead projects to improve customer experience across digital and physical touchpoints.
• Ensure customer journeys are intuitive, efficient and evidence-led. Marketing Project Management Coordinate and oversee delivery of key marketing projects including:
• membership renewal improvements
• website user journey optimisation
• family membership implementation
• digital membership developments
• member communications Content, Publications & Digital
• Oversee website content, user experience and digital content planning.
• Coordinate e-newsletters, blog programme, member magazine, editorial planning, campaigns, marketing collateral and external design commissions.
• Coordinate technical improvements with external suppliers and internal teams.
• Ensure all communications support organisational priorities and member engagement. Supplier & Stakeholder Management
• Manage external agencies and suppliers.
• Coordinate delivery with Forestry England colleagues. Supplier & Stakeholder Management
• Brief and manage external agencies.
• Coordinate work with Forestry England colleagues.
• Manage project timelines.
• Monitor delivery and quality.
• Ensure resources are used efficiently. General Responsibilities
• Champion evidence-based decision making.
• Embed continuous improvement.
• Support wider organisational objectives.
• Comply with organisational policies and procedures. Person Specification Essential Experience
• Experience developing marketing strategies informed by customer insight.
• Experience analysing CRM or membership data.
• Experience improving customer journeys or user experience.
• Experience managing multiple projects simultaneously.
• Experience briefing and managing agencies or suppliers.
• Experience working across multidisciplinary teams. Essential Knowledge
• CRM and customer segmentation.
• Customer retention principles.
• Website usability and digital customer journeys.
• Email marketing.
• Marketing performance measurement.
• Data interpretation and reporting.
Essential Skills
Strategic thinking - Able to translate insight into practical marketing interventions.
Analytical - Confident interrogating data and identifying meaningful trends.
Project management - Able to coordinate multiple stakeholders and deliver improvements.
Communication - Excellent written and verbal communication. Able to influence senior colleagues and present recommendations clearly.
Organisation - Excellent planning and prioritisation skills.
Desirable
• Membership organisation experience.
• Charity sector experience.
• Visitor attraction or heritage experience.
• Experience with CRM systems such as Raiser's Edge.
• Google Analytics or similar reporting tools.
• Understanding of accessibility and user-centred design.
Personal Attributes - We're looking for someone who is:
• Curious and inquisitive.
• Commercially aware.
• Collaborative.
• Pragmatic.
• Confident making recommendations.
• Comfortable working independently.
• Motivated by improving customer experience.
• Interested in using evidence rather than assumption.
Success Measures
• Produced a membership insight dashboard.
• Developed a data-led retention strategy.
• Reviewed and improved the membership renewal journey.
• Coordinated implementation of agreed digital improvements.
• Established an annual editorial and communications plan.
• Improved reporting and marketing decision making across the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Integrated Marketing Manager – Learn & Talent
Location: London (Shoreditch)
Reports to: Head of Marketing Campaigns
Salary: £42 - £52k (depending on experience) plus benefits
Hours: 9:30 am - 5:30 pm Monday to Friday, with hybrid working
About D&AD
D&AD is a not-for-profit creative organisation that stimulates, enables and celebrates creative excellence through world-class awards, masterclasses, inspirational content, events and new talent programs.
Great creative work drives better outcomes, and creative excellence is achieved through a diverse, inclusive, sustainable industry, doing relevant work and being representative of the communities it serves. Therefore, everything we do is designed to support these values and help the commercial creative industries to be fairer, more inclusive, and more robust to make excellent, impactful work.
You’ll participate in a company culture that fosters creativity, collaboration, equity and innovation, with an active social calendar, wellness program, DEI initiatives and professional development support.
About the role
We're looking for an experienced Senior Marketing Manager to lead integrated marketing campaigns across D&AD's Learn & Talent portfolio.
This role is responsible for developing and delivering strategic marketing campaigns that drive awareness, learner acquisition and revenue across a diverse range of professional development products - from accessible online courses and workshops through to premium bespoke learning programmes, executive education and enterprise learning solutions.
This is a strategic and hands-on marketing role requiring strong commercial acumen, excellent digital marketing expertise and experience marketing products with varying price points and customer journeys across both B2C and B2B audiences.
Working closely with Product, Partnerships, Sales and Digital teams, you'll develop integrated campaigns that attract new learners, nurture prospects and build long-term engagement with D&AD's learning offer.
You'll also support partner marketing activity to help grow the reach and impact of collaborative learning programmes and commercial partnerships.
Key Responsibilities
Campaign Development, Management & Delivery
Develop integrated marketing campaign strategies and plans aligned to commercial, acquisition and audience growth objectives.
Lead end-to-end campaign development and delivery across D&AD's learning portfolio, including online and in-person courses, bespoke training and enterprise learning solutions.
Create audience-led campaign strategies, messaging frameworks, channel plans and customer journeys that reflect different products, audiences and purchase cycles - from free/lower-cost open courses to high-value bespoke learning programmes.
Manage multiple concurrent campaigns across a diverse product portfolio, ensuring activity is delivered on time, within budget and to a consistently high standard.
Coordinate cross-functional teams and external agencies to successfully deliver integrated campaigns across owned, earned and paid channels.
Work closely with the Head of Marketing Campaigns to implement campaign strategies and recommend optimisations based on customer insight, testing and performance data.
Digital Marketing
Deliver integrated digital marketing campaigns across email, paid media, social media, website, CRM and content marketing channels
Manage campaign execution across marketing automation, CRM and paid media platforms, ensuring activity is delivered effectively and on schedule.
Work closely with CRM and digital teams and agency partners to deliver and optimise digital campaigns, improve customer journeys, segmentation and campaign effectiveness.
Create website content and pages to support campaigns.
Support audience segmentation, customer journey optimisation and marketing automation to improve campaign effectiveness.
Monitor campaign performance and use data and customer insights to recommend and implement ongoing improvements that maximise engagement, conversion and ROI.
Creative, Content & Communications
Lead the development of compelling messaging and content that communicate the value of D&AD learning experiences.
Work closely with Content, Design and Creative teams to create engaging campaign assets.
Ensure consistency of brand and messaging across all customer touchpoints.
Performance, Measurement & Commercial Impact
Define campaign objectives, KPIs and measurement frameworks aligned to commercial and audience growth goals.
Monitor and evaluate campaign performance across digital and offline channels, using data, customer insight and testing to optimise activity throughout the campaign lifecycle.
Deliver against agreed KPIs, including enrolments, lead generation, revenue, conversion, customer acquisition, retention and engagement.
Produce regular campaign reporting and post-campaign evaluations, providing clear insights and recommendations to improve future performance.
Partner Marketing
Plan and deliver co-marketing campaigns with industry partners, clients, sponsors and collaborators.
Develop marketing toolkits and promotional assets that enable partners to support programme recruitment.
Work with Partnership and Business Development teams to maximise commercial opportunities through joint campaigns.
Event Marketing
Plan and deliver integrated marketing campaigns that drive registrations for Learn events, working closely with Programme, Partnerships and Production teams to align activity with content, speakers and key milestones.
Coordinate campaign activity across digital, content, PR, social and email channels, including launches, speaker reveals and post-event follow-up, to maximise visibility, attendance and audience retention.
Monitor sales, registrations and engagement throughout, making recommendations to optimise performance against commercial targets.
Stakeholder & Project Management
Build strong relationships across internal teams including Product, Partnerships, Sales, Content and Creative, Digital and Operations.
Manage external agencies and suppliers where required.
Present campaign plans, results and recommendations to senior stakeholders.
Support other areas of the business as needed, taking on ad hoc tasks and projects that fall outside core responsibilities.
Skills & Experience
We're looking for someone who brings:
Significant experience in a senior marketing role delivering integrated marketing campaigns for a complex multi-product, B2B organisation
Proven experience marketing education, training, professional development, membership, learning or service-based products.
Experience marketing both online and in-person programmes, ideally across a range of price points - from self-service consumer products through to premium, consultative or enterprise offerings.
Strong digital marketing expertise across email, paid media, social media, content marketing and campaign optimisation.
Strong understanding of lead generation, CRM, marketing automation and customer lifecycle marketing.
Commercial mindset with experience delivering revenue and growth targets.
Strong analytical skills with experience using campaign data to optimise performance.
Strong copywriting skills, crafting clear, persuasive copy that engages the target audience and stays true to brand voice across channels.
Experience managing marketing budgets and agency relationships.
Excellent stakeholder management and project management skills.
Outstanding communication and briefing skills.
Personal Attributes
Strategic and commercially minded.
Customer-focused with a strong understanding of different audience needs.
Collaborative and relationship-driven.
Organised, proactive and able to manage multiple priorities.
Curious about learning, creativity and innovation.
Comfortable working in a fast-paced, deadline-driven environment.
A passion for the creative industries.
Benefits
D&AD offers a competitive salary, flexible working arrangements, and a comprehensive benefits package. We're committed to supporting the well-being and professional development of all our employees.
Other
D&AD is committed to diversity, equality, equity, inclusion and respect for all. Providing a work environment in which all employees are treated with fairness, respect and dignity and which is free of discrimination, victimisation, bullying and harassment. At D&AD we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Please contact us to let us know if you need any reasonable adjustments to be made for any part of the recruitment process.
In order to comply with the Prevention of Illegal Working, Immigration, Asylum and Nationality Act, you will need to provide appropriate documentation that proves that you are eligible to work in the UK.
Due to the number of applications we receive, we regret that you will not be contacted unless you are shortlisted for an interview. If you have not heard from us within three weeks of the closing date of your application you should assume that you have not been successful on this occasion.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team!
This is an exciting opportunity for an experienced community fundraiser to play a key role in developing and delivering inspiring fundraising products and campaigns that build strong supporter relationships and generate sustainable income for the Hospice.
St Luke’s Hospice – Caring for Harrow and Brent St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, each and every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the centre of our care.
The care we give is free of charge, available to all, and respects the cultures, religions and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them.
Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end of life care for local people.
The Role:
Reporting to the Community and Events Manager, you will lead on a portfolio of community fundraising activity, including ownership of the Hospice’s In Memory fundraising programme. You’ll create thoughtful, supporter focused journeys for people with a close personal connection to St Luke’s, ensuring every interaction is sensitive, engaging and impactful.
Working collaboratively across fundraising, communications and supporter care teams, you’ll help shape innovative campaigns, analyse performance and deliver exceptional supporter experiences that strengthen long-term engagement.
Key responsibilities include:
To be successful, you will have:
If you are a relationship-focused fundraiser looking to join a compassionate and values-led organisation making a real difference in the community, we’d love to hear from you.
Salary: Starting at £66,920, raising to £77,555
Hours: 37 hours per week (full-time)
Contract: Permanent
Location: Family Action Head Office, London N1 7GR.
Our office space is wheelchair accessible. We typically work two days a week in the office, but offer the flexibility of home-working anywhere within the UK.
FAMILY ACTION AND THE ROLE'S IMPACT:
At Family Action we support people through change, challenge or crisis. It is what we have done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
MAIN RESPONSIBILITIES:
For the main requirements of the role, please see the job description and person specification.
BENEFITS:
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation which strives for excellence in all we do and operates with mutual respect.
TO APPLY:
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
OUR COMMITMENT TO EQUALITY, DIVERSITY & INCLUSION:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Since 1892, Birmingham Dogs Home has been rescuing, reuniting and rehoming dogs across the West Midlands. Each year, thousands of dogs receive the second chance they deserve because of the generosity of our supporters.
As we prepare to celebrate our 135th anniversary, we're investing in our income generation team and are now looking for an experienced Events & Community Fundraising Manager to help shape the next stage of its development.
You will lead an established portfolio of fundraising activities, building on the success of our events portfolio such as Family Fun Day and Santa Paws, whist growing participation in challenge events and developing new community fundraising opportunities across the West Midlands.
Working closely with the Head of Income Generation, you'll lead our events and community fundraising programme, line manage our Community Partnerships function and play a key role in developing one of the charity's most important income streams.
About You
We're looking for someone with experience in events and/or community fundraising who enjoys working with people and creating new opportunities.
You will be organised, able to manage competing priorities and comfortable taking responsibility for your own work. You will enjoy developing relationships with supporters, community groups and colleagues, and won't be afraid to try new ideas if they have the potential to grow income or improve our supporters’ experience.
You will recognise the importance of delivering an excellent experience for our supporters and understand the role that events and community fundraising play in helping Birmingham Dogs Home achieve its ambitions.
In return, we offer:
If you're looking for a role where you can make a genuine difference, we'd love to hear from you.
To apply, please submit your CV along with a cover letter outlining:
* Why this role appeals to you
* Your experience of delivering successful events and/or community fundraising activities.
Application deadline: Monday 10th August
First stage interview: w/c Monday 17th August (can be flexible due to holiday period)
Please note that due to the high number of applications we may receive, only shortlisted candidates will be contacted.
At Birmingham Dogs Home, our dedicated team cares for stray, abandoned, and unwanted dogs 24 hours a day, 365 days a year.
The client requests no contact from agencies or media sales.