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Reporting to the CEO and working as part of the senior management team, you will have overall responsibility for fundraising income performance, the development and delivery of LLST’s fundraising strategy, and the successful delivery and growth of our events portfolio. This includes the London Legal Walk, our flagship mass-participation fundraising event.
The role will lead and develop a team of three to four (direct reports), build strong relationships with supporters, corporate partners, sponsors and other stakeholders, and use performance data, KPIs and return on investment to inform decision-making and future development.
We are looking for someone with significant experience of fundraising and income-generating events, a strong track record of meeting targets, and experience of developing fundraising strategies, and plans. You will also have experience of leading and developing staff, delivering complex events, and building effective external relationships.
The successful candidate will be confident operating at both a strategic and practical level, able to work collaboratively across a small organisation, and comfortable representing LLST externally and reporting to senior colleagues and Trustees.
Experience of the legal, access to justice or related charity sector, and experience of Salesforce, would be desirable but are not essential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 27 September 2026
Save the Children UK has an exciting opportunity for a proactive and organised individual with experience supporting HR, talent, learning and development, or people-focused teams to join us as our Talent Enablement Coordinator.
In this role, you will support a wide range of learning, development, wellbeing and talent initiatives that help our colleagues grow, thrive and deliver lasting impact for children.
NOTE: This role is a 12-month fixed term contract.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Talent Enablement Coordinator, you will provide high-quality coordination, administration and project support across our Talent Enablement Team. Supporting learning and development, wellbeing and wider people / Human Resources (HR) initiatives, you will help ensure colleagues have a positive and seamless experience when accessing our systems and services.
This is an excellent opportunity for someone developing their HR, Talent or Learning & Development career who enjoys variety, brings fresh ideas, and thrives in a busy environment where no two days are the same.
In this role, you will:
About you
To be successful, it is important that you have:
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive.
We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.
We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.
We believe in a world where every child survives, learns, and is protected from harm.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part of a team of Outreach and Project Workers pivotal to the delivery of an exciting new project focused on reaching women identified as at risk of homelessness and exploitation. The Luna Project supports women at risk of rough sleeping, homelessness and exploitation. Working across key areas of Enfield and Haringey you will, through a combination of nighttime outreach and daytime service provision, be critical to supporting a coordinated response across multiple agencies already engaged in this work.
You will undertake at least twice weekly nighttime outreach, support additional services and existing outreach provision and develop a daytime offer that meets the needs of women engaged through outreach and identified as at high risk of harm and homelessness.
You will have responsibility for a caseload of women identified through outreach, referral and presentation at ours and other services. You will provide advocacy, casework support and connection and referral into other agencies which can help them address their needs.
This is a fantastic opportunity to become part of a passionate, high performing team and support the development of a new service which is meeting identified gaps in local provision.
The client requests no contact from agencies or media sales.
The Sports Development Officer role develops, leads and coordinates sports activity programmes that increase participation and use sport to improve health, reduce crime and build social inclusion - working to the Selby Trust’s ‘Selby Active Sports Strategy’.
In this role you will:
Grow and diversify Selby Active's sports portfolio while sustaining existing relationships (i.e. charities, the NHS, local authorities (Haringey Council and Enfield Council), funders (Including Tottenham Hotspur Foundation, England and Wales Cricket Board and Middlesex in the Community), schools and colleges and sport national governing bodies (NGBs).
Build and maintain partnerships with strategic and local stakeholders
Focus delivery on under-represented groups — young people, women, older and disabled people, and ethnically diverse communities
Address issues of health, crime, and social inclusion
The role requires flexible work, including some evenings and weekends, to achieve the best possible outcome within available resources.
Principal accountabilities
Recruit, supervise, train and manage Selby Active coaches, staff, volunteers and instructors, ensuring high-quality service delivery.
Lead project coordination, planning, ongoing development and budget management, setting high-quality standards; work with the Partnerships and Funding Manager on sports bids.
Identify sport, recreation and health initiatives, overseeing strategic planning and implementation.
Coordinate, deliver and promote activities, classes and events - particularly for under-represented groups - working with internal colleagues and Haringey and Enfield Councils to develop a varied programme for the new Selby Centre.
Engage informal and registered sports groups, especially those in our community, ensuring they are aware of the activities available to them.
Represent Selby Trust and build effective relationships with sports users, volunteers, local sports groups, local authorities and awarding/professional bodies, including at local, regional and national meetings, seminars and conferences.
Lead engagement with sports partners and proactively reach out to local clubs, delivering against KPIs and drawing on their collective expertise.
Support capacity-building for small sports organisations, including identifying organisations for Selby's GLA-supported business support programme.
Organising workshops, accredited courses and mentoring programmes.
Monitor and evaluate our on-site activities and services, interpreting data to produce high-quality reports and presentations for funders and stakeholders (including the Board of Trustees and local authorities).
Identify, apply for and provide information on sports grants and sponsorship, working with the Partnerships and Funding Manager.
Co-lead the capture of stories, case studies and content for Selby Trust's digital channels.
Work with Pre- and Post-16 initiatives to encourage sports participation and parental involvement.
Check venues and manage facilities.
Develop a community membership scheme.
Work within relevant guidelines, including equal opportunities, health and safety, and safeguarding and child protection.
Requirements and skills: Essential
Passion for sport
A relevant qualification or demonstrable equivalent experience in sports development, coaching or community engagement
Experience in community sports groups/club engagement and organising effective outreach & events
Experience in monitoring and evaluation, and in producing reports and delivering presentations
Strong and effective written/verbal communication skills
Proven ability to engage and communicate with people from a wide range of social, cultural and ethnic backgrounds – including older and disabled people –and openness listening to and reflecting diverse views
Stakeholder management and network building
Good organisational skills – able to prioritise workload, manage time and meet deadlines, working both on own initiative and as part of a team
Good level of working knowledge in Office 365 – Word, Excel, PowerPoint, Outlook, SharePoint
Requirements and skills: Desirable
Understanding of social justice issues, particularly in relation to community empowerment
Familiarity using HR systems, I.e. Bright HR
Knowledge of local community and statutory and non-governmental organisations locally
Knowledge of working with a CRM system and/or Project management system such as Salesforce
Salary: £28,964.30 per annum. We are an accredited member of the Living Wage Foundation.
Contract Type: Permanent, Full-time (Monday - Friday).
Location: Unseen’s Accommodation Services (South Gloucestershire & North Somerset).
Closing Date: 04/10/2026.
Please note, this post is exempt of the Sex Discrimination Act 1975; applicants must be female.
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
To apply:
The deadline for applications is 23:59 on 4th October 2026.
Interviews will likely be held during the week of 12th October 2026.
We reserve the right to close this vacancy early if we reach the requisite number of applications. For this reason, we encourage interested candidates to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
Head of Campaigns & Communication
Contract: Permanent
Hours: 35
Location: Hybrid - 2 days per week from Finsbury Park centre
Starting salary:£58,965
Closing date: 30th September 2026
Expected date of interviews: Week Commencing 5th October 2026
Job ref: VA803
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity to lead our campaigns and communications team, delivering innovative and impactful campaigns in support of Freedom from Torture’s influencing goals to ensure the international ban on torture is upheld and survivors of torture are treated fairly within the UK asylum system.
The Head of Campaigns and Communications is responsible for our brand, marketing, digital, campaigning and media function, delivering impactful messages to influence, harness engagement and support income generation at Freedom from Torture.
About the role
This pivotal role supports Freedom from Torture to reach more people, to highlight the impact of our specialist services for survivors of torture and to engage the public and politicians to support our vision for a world free from torture.
The impactful campaigns and strategic communications that this role oversees will support income growth, media profile and influencing.It will shape how Freedom from Torture communicates, reaching new audiences and lead the development of a multi-year campaign to uphold the torture ban.
Managing a team of digital, media and brand experts, the successful candidate will build a strong network of stakeholder relationships to support success in fundraising and influencing.
About you
You will be an expert communicator and campaign strategist with a deep understanding of developing and delivering audience led campaigns to drive change.You will have a track record of delivering campaign wins and senior experience in strategic communications.You will be an expert in digital led communications and engagement.
You will have a deep interest in human rights and an understanding of the political environment and effective tools to influence.You will thrive in a fast paced environment whilst retaining the ability to remain focused on strategic goals.An excellent people leader, you will have experience in leading multi disciplinary communications and campaigns teams with a focus on creating a supportive culture to enable high performance.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £58,965 - £68,399.
To view the Job Description and Person Specification, please click here.
To apply, please provide a CV and fill in the downloadable application form.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactorystandard DBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time (flexible working options available)
Closing Date: 4 October 2026
Save the Children UK has an exciting opportunity for a collaborative and influential retail leader to join us as our Store Manager in Garstang, Lancashire, where you'll build on the success as one of the town's strongest-performing charity shops while leading an engaged volunteer team and shaping the next phase of its growth!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard, delivering lasting results for millions of children, including those hardest to reach.
About the role
This is an exciting opportunity to take the lead of a successful, well-established shop at the heart of the Garstang community. You'll manage and develop a dedicated volunteer team of over 30 people, building capability, engagement and stability while maintaining the high standards that have made the shop one of the town's leading charity retail destinations.
With trading across two floors and plans to return to seven-day opening, you'll play a key role in driving future growth. From developing the dedicated volunteer team to evolving the shop's unique retail offer and identifying new commercial opportunities, you'll have the freedom to combine creativity with commercial thinking to maximise income for children around the world.
We're looking for a people leader who can inspire, embrace innovation and build on strong foundations to take an already successful store to the next level!
In this role, you will:
About you
To be successful, it is important that you have:
This role will be based on-site in the Garstang (Lancashire) shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working (the shop trades up to 7 days per week).
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
This role is based full-time in our Garstang shop.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive.
We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.
We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.
We believe in a world where every child survives, learns, and is protected from harm.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 27 September 2026
Ref 7405
Save the Children UK is looking for an experienced policy and advocacy professional to join our Hunger, Nutrition & Livelihoods team as a Senior Hunger, Nutrition & Livelihoods Advocacy Advisor on a maternity cover basis, working three days per week.
This is a unique opportunity to lead and shape Save the Children's global advocacy on child wasting and malnutrition, helping to drive progress on one of the most critical challenges facing children worldwide. You will strengthen our global leadership and visibility, influence policy and decision-makers, and build strategic relationships with partners including government, multilateral organisations, donors and civil society.
You will also coordinate and influence key coalition activities, represent Save the Children in high-profile external forums and help strengthen policy and advocacy capability across the team. This role would suit someone with strong knowledge of the global nutrition policy landscape, particularly child wasting, together with experience of leading coalitions, building partnerships and delivering effective influencing strategies.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
Working as part of the Global Impact group, our Global Outcomes function catalyses positive change for children by driving influencing agendas and bringing knowledge, evidence, analysis and expertise to our partnerships, programmes and advocacy work.
The Hunger, Nutrition & Livelihoods Team works as part of the Global Save the Children movement and the wider sector to drive long lasting systems changes at the global and country levels. We are committed to promoting inclusive and equitable solutions, amplifying the voices of children most affected by inequality, and prioritising locally led efforts for lasting change.
About the role
As Senior Hunger, Nutrition and Livelihoods Advocacy Advisor, you will provide global leadership in hunger, nutrition and livelihoods policy and advocacy, with a particular focus on child wasting and malnutritionto shape and drive shared advocacy and impact agendas across Save the Children and the wider sector.
You will develop and deliver high-quality policy and influencing strategies, fostering innovation and inclusivity and contributing to systemic change. In this role, you will build strategic relationships with key decision-makers, lead capacity strengthening for colleagues and partners, and champion equality, inclusion and the shifting power agenda. Additionally, you will contribute to multi-disciplinary teams and drive thought leadership.
In this role, you will:
About you
To be successful, it is important that you have/are:
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive.
We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.
We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.
We believe in a world where every child survives, learns, and is protected from harm.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BASED IN SWINDON
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS. Interview date will be confirmed with the applicant
We are currently looking for a Senior Service Manager to oversee safe houses based in Swindon area. This role is a chance to combine your leadership skills, compliance excellence and compassion.
In the role you will:
· Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.
· Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.
· Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.
· Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives. What we are looking for: · Proven experience in team management and compliance within a care or support setting.
· Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
· Excellent communication, organisational, and IT skills.
· Experience in modern slavery support is desirable, but not essential as training will be provided.
Closing date: Thursday, 15 October 2026 at 10am
Interview Date: TBC
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
This role is a subject to satisfactory Disclosure & Barring Service checks. The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
About Us
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Medaille Trust's mission is to provide refuge & freedom from modern slavery. One of UK's leading providers of support for survivors of modern slavery.
The client requests no contact from agencies or media sales.
Are you passionate about creating lasting change in communities?
We are seeking an inspiring, compassionate and strategic leader to become our next Chief Executive Officer.
This is an exciting opportunity to lead a well-established charity that is committed to improving lives, empowering communities and creating opportunities for people to thrive. As our CEO, you will work alongside a dedicated Board of Trustees, staff, volunteers, partners and local communities to shape the future of the organisation, ensuring we continue to deliver meaningful impact while remaining financially sustainable and true to our values.
We're looking for someone who believes in the power of communities, values collaboration and inclusion, and can inspire others to help us achieve our purpose.
About the Role
As Chief Executive Officer, you will provide visionary leadership and be responsible for the overall strategic direction, governance and operational management of the charity.
You will:
About You
You will be an experienced and values-led leader with a genuine commitment to social justice, equality and community development.
You will bring:
Why Join Us?
This is more than a leadership role—it's an opportunity to make a lasting difference.
You'll lead a passionate team that believes in the power of people and communities. Together, you'll help shape services that respond to local need, influence positive change and create opportunities for individuals and families to reach their full potential.
If you are motivated by purpose, inspired by partnership working and excited by the opportunity to lead a charity with ambition, we'd love to hear from you.
CLP is a small but ambitious charity based in the heart of Eastwood in Rotherham. Our Vision: A thriving local community where people are happy, saf
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation (LWF) continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 490,000 people and winning over £4bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK (CUK), our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
As the Data and Membership Officer for the Living Wage Foundation (LWF), you will play a pivotal role in supporting the smooth running of our internal processes and supporting our network of nearly 17,000 accredited Living Wage employers. Your responsibilities will span data management, customer service, finance administration, and team support. You will contribute to effective data management by supporting system updates, maintaining high-quality records on platforms such as Salesforce and ActOn, and generating reports for use by senior management.
Additionally, you will coordinate the administration and reconciliation of credit card payments and act as a liaison between the CUK Finance and LWF teams. In the area of customer service, you will manage our Employer support email inbox, respond to queries, and escalate complex issues as needed. You will also be responsible for updating internal systems, supporting merchandise and branding requests, and representing the Foundation in both written and verbal correspondence. Team support duties will include arranging logistics for team events, providing occasional administrative assistance to senior leadership, and ensuring internal handbooks and guidance remain current. Throughout all areas of your work, you will collaborate closely with colleagues across the LWF Team to ensure we meet the needs and expectations of our employer network and other key stakeholders.
Working as the Data and Membership Officer for the Living Wage Foundation, reporting to Senior Data and Insight Manager (LWF Operations and Insight team) your main responsibilities will include:
Project Management
Support LWF team with good data management, reviewing employer pipeline numbers, reporting to Senior Management Team (SMT) when there are issues or delays.
Clean employer data, escalating complex issues to relevant colleagues.
Support the Senior Data and Insight Manager to maintain high-quality data across our systems, including Salesforce (CRM) and ActOn (marketing email platform).
Support the Operations and Insight Team with testing and implementation of new systems and processes.
Learning and expertise
Keep internal handbooks and guidance up to date with ways of working practices, systems and policies, working with the LWF team to consider and implement improvements to make LWF an efficient and positive place of work.
Create and share basic reports from Salesforce for use by the team and SMT.
Communications
Represent the Living Wage Foundation coherently in writing and verbally.
Work collaboratively with the team and across Citizens UK to ensure that we are meeting the customer service expectations of our employer network and stakeholders.
Develop and manage external relationships
Manage our Accreditation Inbox, including responding to simple accreditation or form questions, and escalating more complex questions where necessary in a timely and helpful manner.
Update Moneypenny (LWF switchboard) on team changes, holidays etc. Receive and respond to general enquiries received through the switchboard.
Support on Employer Merchandise and branding requests where required, ensuring timely delivery and clear correspondence.
Develop and manage internal relationships
With Operations & Data Officer, support the LWF team to book items in and out of LWF merchandise library.
Arrange logistics for LWF all staff Away Day.
Provide Senior Leadership Team (SLT) with occasional administrative support including booking travel, rooms, and making purchases when necessary.
Income and resources
Coordinate the administration and reconciliation of credit card payments.
Liaise between CUK Finance team and LWF team, ensuring each team is updated on processes and working cross-team to ensure good communication.
Administration of LWF Away Day budget.
Contribute towards Citizens UK’s strategic objectives
Responsibility for delivering agreed areas of the Foundation’s work plan.
Work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.
Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.
Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.
Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Professional certification in project management, administration, finance (D)
Experience
Previous experience supporting data management and reporting, ideally using CRM systems such as Salesforce (E)
Prior experience in customer service or stakeholder engagement (E)
Experience working in a team-based office environment (E)
Experience in finance administration, including credit card administration and budget management (E)
Experience with cross-team liaison or project coordination (D)
Key skills and knowledge
Strong organisational skills with the ability to manage multiple tasks and meet deadlines (E)
Excellent written and verbal communication skills, with the ability to respond professionally to internal and external queries (E)
Proficiency in Microsoft Office and familiarity with CRM and data management systems (E)
Attention to detail and accuracy in handling financial and data-related tasks (E)
Ability to produce and analyse basic reports (E)
Understanding of confidentiality and data protection principles (E)
Personal qualities & values
A proactive self-starter, able to work independently and take initiative (E)
Collaborative and able to work effectively as part of a diverse team (E)
Flexible and adaptable, willing to support a range of operational needs (E)
Committed to the mission and values of the Living Wage Foundation and Citizens UK (E)
Willingness to learn new systems and processes, and to support continuous improvement (E)
Positive, professional attitude and commitment to high-quality service (E)
Interview date: 21-22 October 2026
We’re the movement at the heart of fairer, better work. Fair pay, secure hours & enough to live on in retirement.


