Supporter care manager jobs
The Bishop is seeking a temporary Executive Assistant for a period of three months to support the Diocesan Bishop as effectively as possible in the discharge of his duties; to ensure that the Bishop’s Office runs with hospitable warmth and efficiency, and that all core functions are discharged to the highest standard. The Bishop looks to appoint a personable and efficient colleague with an enquiring mind, a proactive approach, good relational skills, and proven administrative competence.
General:
- To provide appropriate support as requested by the Bishop in exercise of his duties
- To ensure that all contact with the Bishop's office, whether through a personal visit, telephone call or correspondence is dealt with in a timely, courteous, and efficient manner.
Advice & Support:
- To respond to calls, emails, complaints or enquiries or issues and act appropriately on any administration matters that arise
- To manage the Bishop's diary, aligned to priorities agreed with the Bishop
- To draft appropriate responses to letters, and other papers, for the Bishop according to need
- To act as the secretary for Bishop's Staff meetings, and other meetings, including preparing agendas, taking, and producing minutes
Safeguarding:
All staff working for and with the Bishop will give proper care and attention to matters of safeguarding. This includes attending training and careful handling of confidential information.
Data Protection:
To oversee all Data Protection issues, including Subject Access Requests, for the Diocesan Bishop's office, including working with relevant staff at Diocesan Office and Diocesan Registrar in ensuring compliance
Appointments:
- To exercise oversight over the process of clergy appointments
- To work with the Administrative Secretary with regards to the issuing of offer letters
- Appropriate steps are taken regarding DBS and safeguarding
- Liaison with the Registrar for the issuing of licences
- The management of clergy Personal Files, and ensure they are kept up to date and compliant
Special Services:
- Liaise with parishes, Area Deans, and the Cathedral in the planning and administration of confirmation services
- To liaise with key stakeholders in the planning of Ordinations and the Ordination service including issuing appointment letters and planning of the Ordination Retreat in consultation with the DDVO and IME2 Officer
- In association with the Administrative Secretary
- Planning the ordination logistics, minibus, and lunches where necessary
- Liaising with the Registry regarding the issuing of licenses
- The purchases of Bibles and Book tokens
- Manage correspondence regarding the Chrism Eucharist
About You
Essential
Knowledge/Experience:
- A proven track record in office management, or its equivalent, to an exacting standard, including effective planning of own work and that of others
- Experience in drafting clear, accurate and sensitive briefing material and longer documents to tight deadlines
- Evidence of a high level of administrative and organisational ability, including document management skills and a complete understanding of the full Microsoft Office suite
- Be able to communicate effectively with a wide range of people within the church and those belonging to institutions, organisations and other groups beyond the Church of England.
- Experience in minute-taking and drafting correspondence
- Proven problem-solving and analytical skills
Attributes:
- Excellent interpersonal skills, including the ability to establish positive working relationships with senior stakeholders and to represent the Bishop to external partners
- Patience, resilience, and flexibility
- Be adaptable and flexible, able to enjoy working under pressure, to prioritise tasks, work to deadlines, and meet a broad set of demands.
- Have the stamina to cope with a physically, emotionally and spiritually demanding post.
- Well organised with an excellent eye to detail
- Able to adjust the working style to the Bishop's preferences and requirements
- There is an occupational requirement of this post that the post holder is committed to the flourishing of the ministry and mission of the Church of England and the Bishop
Desirable:
- Hold a full driving licence
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Music Youth Worker
We are seeking a passionate Music Youth Worker to use creativity and music to inspire young people, build confidence, and support their personal development.
Position: Music Youth Worker
Salary: £13.85 per hour (London Living Wage)
Location: Burnt Oak, North London.
Hours: Between 9 and 26 hours per week –
- Tuesday 15:35 - 21:15
- Saturday 09:45 - 14:15
- Saturday evenings (paid at a premium of £15.42 per hour)
Closing date: 22nd February 2026
About the role
This is an exciting opportunity for a creative and energetic Music Youth Worker to support young people through high quality music activity. Working as part of a wider youth work and arts team, you will deliver engaging music sessions that are fun, inclusive, and developmental, helping young people explore their creativity and grow their skills.
Key responsibilities include:
- Delivering one to one and group music sessions for young people
- Teaching music skills including instrument tuition, music production and or vocal coaching
- Planning and preparing engaging sessions that respond to young people’s interests
- Supporting young people at all ability levels, from beginners to those considering music as a career
- Building positive, professional relationships with young people, colleagues, and volunteers
- Creating a safe, inclusive and energetic environment during sessions
- Promoting positive behaviour and encouraging participation
- Supporting cross team projects such as performances or showcases
- Adhering to safeguarding, health and safety, and equality policies at all times
- Contributing flexibly across the youth space when required
About you
You will be enthusiastic about music and committed to supporting young people to reach their potential. You will bring energy, creativity, and a strong youth centred approach to everything you do.
You will ideally have:
- Experience delivering face to face activities with young people
- Experience delivering music based activities such as instrument tuition, production or vocal coaching
- Confidence working with young people with diverse needs and backgrounds
- Strong communication and relationship building skills
- A positive, can do attitude and willingness to learn
- A relevant music or production qualification
- Willingness to work evenings and weekends
- A strong commitment to safeguarding young people
About the organisation
The organisation provides a safe, welcoming, and inspiring space for young people to socialise, develop skills, and try new activities. Music, arts, sport and youth work are central to the offer, with a focus on supporting young people to become confident, healthy, and successful adults. The environment is inclusive, ambitious, and driven by a genuine commitment to young people.
Other roles you may have experience of could include; Youth Support Worker, Sessional Youth Worker, Music Tutor, Music Facilitator, Creative Youth Worker, Arts Youth Worker, Music Coach, Community Arts Worker, Performing Arts Assistant, Participation Worker. #INDNFP
If you are passionate about music and motivated by making a real difference in young people’s lives, we would love to hear from you. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you passionate about creating opportunities for the next generation of physicists? Join us to design innovative engagement programmes, empower student leaders, and make physics accessible and inspiring for all.
We are looking for a Student and Early Career Engagement Officer on a permanent basis to support us in our mission through the delivery of flagship events like PLANCKS and CAPS, building strong partnerships with physics societies at universities, and create experiences that help students see IOP as their professional home from day one.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.
Our comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose where to take your bank holidays throughout the year)
- Generous annual leave (25 days starting as a standard)
- Flexible working and much more
The Role
What will I be doing?
- Champion student engagement: Build strong relationships with university physics societies across the UK and ROI, supporting impactful activities aligned with IOP strategy.
- Lead engagement programmes: Deliver events like PLANCKS preliminaries, FUSE, and the Conference of Astronomy and Physics Students (CAPS), plus project-manage our inaugural Careers Fair in 2026.
- Empower ambassadors: Recruit and train campus ambassadors, ensuring coverage at 85% of target institutions.
- Drive recruitment and retention: Co-design campaigns that convert Associate Members to full Members and strengthen loyalty.
- Collaborate and innovate: Work with colleagues across Membership, Communications, EDI, and Education to deliver inclusive, future-focused engagement.
Projects you work on may include:
- Deliver flagship student events such as PLANCKS preliminaries, FUSE, and the Conference of Astronomy and Physics Students (CAPS).
- Project manage the inaugural IOP Careers Fair (2026) and future careers events, embedding EDI and accessibility standards.
- Develop toolkits and grant schemes for physics societies to innovate and increase participation.
- Lead ambassador and student panel programmes, ensuring strong campus presence and engagement.
- Strengthen partnerships with international student bodies (e.g., IAPS, EPS Young Minds) and UK/ROI societies.
Who will I work with?
- Member Community and Engagement Manager (your line manager).
- Colleagues across Membership & Inclusion, Communications, Marketing, and Education, Workforce & HE teams.
- Volunteer student ambassadors, student panel members, and physics society leaders.
- External partners including universities, professional bodies, and international networks.
Ideally, we hope you’ll apply if your skills include:
You’ll thrive in this role if you:
- Build strong relationships with students, apprentices, and volunteers
- Communicate clearly and persuasively across diverse audiences
- Deliver results in a fast-paced environment, balancing priorities with confidence
- Champion inclusivity and create experiences that make members feel valued
Essential Criteria
- Experience engaging students or early careers in outreach or membership contexts
- Proven ability to deliver events and programmes from planning to evaluation
- Skilled at building partnerships with universities and societies
- Working with volunteers or committees
Nice to have
- Experience in a membership organisation or charity
This is your chance to shape the future of physics engagement, develop leadership skills, and work on projects that make a real difference.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. We have developed a innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
Apply now and help us build a thriving physics community.
The IOP is committed to promoting a culture that is inclusive and welcoming to all individuals whilst celebrating diversity.
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Digital Engagement Officer
We are seeking an enthusiastic Digital Engagement Officer to join a UK charity providing emotional and practical support to people affected by brain tumours. This 12 month placement is ideal for someone early in their career or under employed and looking to build experience in the charity sector.
Position: Digital Engagement Officer
Salary: £24,479 (Living wage)
Location: Hybrid or office based in Leeds city centre
Hours: Full time, 35 hours per week
Contract: Fixed term, 12 months
Closing Date: Wednesday 11 February
About the Role
This role has been specifically designed as a development opportunity for someone who may be, returning to work, changing career, or looking to move into the charity sector for the first time.
You do not need previous charity sector experience to apply.
The post is a hybrid communications and support role, focused on increasing digital reach and engagement over a 12 month period. You will work on a defined project with clear outcomes, while receiving mentoring, training and hands on experience.
Working closely with communications and support colleagues, you will help ensure that accurate, accessible information reaches people where they are already searching online. The role offers structured support and the opportunity to build confidence, skills and experience in digital engagement, storytelling and community building.
Key responsibilities include:
- Creating, scheduling and publishing engaging content across social media platforms
- Sharing clear and accessible information that encourages discussion and community support
- Supporting digital awareness campaigns and online events
- Responding to comments and messages in a thoughtful and supportive way
- Amplifying lived experience stories to help others feel less alone
- Drafting and editing digital copy in a warm and inclusive tone
- Creating basic visual content such as graphics and short videos
- Updating website content with support from colleagues
- Tracking engagement and learning what content has the greatest impact
You will also take part in mentoring, training and professional development activities throughout the placement.
About You
This role is particularly suited to someone who is:
- Under employed or early in their career
- Looking to move into the charity or social impact sector
- Returning to work or changing career direction
You will bring:
- A strong interest in digital communication and social media
- Clear written communication skills with an empathetic approach
- Confidence using social platforms in a personal or voluntary capacity
- Good organisation skills and a willingness to learn
- Comfort using digital tools such as Canva, Mailchimp or website editors
Previous charity sector experience is not required.
About the Organisation
The charity provide critical emotional and practical support to around 4,500 brain tumour patients each year, a relatively small proportion of the 80,000 people living with a brain tumour. Furthermore 12,775 more people are diagnosed annually. Their ambition is to double the number of people they are helping with coaching, events and information in the next 5 years.
Other roles you may have experience of could include; Digital Communications Assistant, Social Media Assistant, Marketing Assistant, Content Assistant, Communications Trainee, Digital Support Officer, Community Engagement Assistant.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Fundraising Compliance Executive
Barnardo's is seeking a detail-oriented Fundraising Compliance Executive to ensure our fundraising and marketing activities meet all regulatory and internal standards. This is a new role, reporting directly to the Head of Supporter Care, Services and Compliance. Initially this role is for a 12-month fixed term contract.
Key responsibilities:
- Monitor compliance across face-to-face fundraising and all of our gambling products
- Produce accurate compliance reports and carry out auditing of fundraising activities
- Maintain and update compliance frameworks and risk registers
- Deliver compliance training and guidance relating to all of our fundraising activities
What we're looking for:
- Experience in compliance roles and knowledge of fundraising, CIoF, GDPR, and gambling rules, regulations and guidance
- Strong communication and problem-solving skills
- Experience of working across different teams and with third party service providers
- Ability to work independently and manage own workloads and priorities,
- Someone to be flexible in working hours, with the ability to travel across the UK as and when required
This is a hybrid role with regular travel and occasional overnight stays.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Community Wellbeing Navigator
Post no: 657
Salary: £23,492.04 FTE (actual salary £15,873.00 per annum)
Contract: Permanent
Hours: 25 hours per week, Monday to Friday (10:00 - 15:00)
Covering: Central Bedfordshire
Working base(s): HQ The Rufus Centre, Steppingley Road, Flitwick MK45 1AH (Wednesday – admin base) and 2 days per week onsite in: Dunstable and Leighton Buzzard
This role offers an exciting opportunity to join our Central Bedfordshire mental health recovery and prevention service which covers Ampthill/Flitwick, Biggleswade, Dunstable and Leighton Buzzard.
As a Community Wellbeing Navigator you will be at the heart of the recovery service, delivering all aspects of the service, building positive relationships with those using the service and strong links into the wider community services within Central Bedfordshire.
You will offer focussed 1-2-1 support where needed, to assist people to navigate through the range of other services within the community. You will offer guidance and information that reduces the chance that people will fall through gaps or continue to be isolated and disconnected from their communities, ensuring the right support and the right time that manages a range of needs.
You will also deliver group wellbeing sessions and facilitate drop-in sessions that provide a safe environment for service users to talk openly and develop practical tools, techniques and coping strategies in order to manage their own wellbeing.
In addition, you will assess individuals’ suitability for the service and signpost where necessary. There will also be opportunity to support events in the community to raise awareness of our services and build links with local organisations.
You will need to be empathetic and deliver a person-centred approach in a non-judgemental way, collaborating with people to empower and engage them.
Service Delivery
- Work within the mental health recovery service across localities in Central Bedfordshire, ensuring outcomes that support individuals with mental health and wellbeing needs in line with both Mind BLMK’s agreed recovery model and requirements and funders contract requirements and Key Performance Indicators (KPI’s).
- Carry out assessments on individuals’ suitability for the service in line with the Access to Service processes and procedures and the needs, priorities and support required by the individual.
- Undertake 1-2-1 support with individuals which enables them to explore the situation affecting their mental health and wellbeing and work with them to co-produce a personalised support plan based on their needs, goals and wishes.
- Offer personalised support and information with the aim of building skills, confidence, resilience and knowledge of tools, techniques and wider resources including linking people to the range of community support services and activities available and seeking solutions to any barriers to access.
- Deliver and facilitate groups, both face to face and online. This includes topic and session planning, facilitating informal drop in and discussions and supporting service users to gain practical tools and techniques to support their wellbeing and learn new coping strategies.
- Encourage and support client engagement with Mind BLMK through Guarantor Membership and other opportunities available through Influence and Participation.
- Identify and assist with the development of service uses to deliver peer lead groups using their specialisms and interests.
- Carry out health and safety responsibilities as directed by Managers in line with Mind BLMK’s H&S policies, procedures, and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm Friday 20th February 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Are you a strategic fundraiser who loves building something meaningful from the ground up? Would you like to use your skills to help shape the future of a place that sits at the heart of its community - spiritually, culturally and historically?
Charity People is delighted to be partnering with Derby Cathedral to recruit their first ever Head of Fundraising. This is a rare and exciting opportunity to design and deliver the fundraising strategy, playing a pivotal role in ensuring the Cathedral's long-term sustainability as it approaches its centenary year in 2027.
Salary: £40,000-£45,000 per annum
Contract: Three-year fixed term (funded by the Church Commissioners' Cathedral Sustainability Fund), with the clear ambition for the role to become self-sustaining. Full time (0.8 considered)
Location: Hybrid - Cathedral Centre, Derby and home
Benefits: 25 days annual leave plus bank holidays, up to 9% employer pension contribution
Culture: A warm, ambitious and values-driven team, with autonomy and trust to lead your work
About Derby Cathedral
The first church on the site of Derby Cathedral was founded in 943, with parts of the current building dating back to 1530. Today, this Grade I listed landmark remains a vibrant place of worship and a hub for the local community, welcoming people for services, music, events and moments of reflection.
Since being hallowed as a cathedral in 1927, Derby Cathedral has grown into a spiritual, cultural and community beacon for the city and county. With the 100-year anniversary on the horizon, the Cathedral has ambitious plans to strengthen its financial resilience and ensure it can continue serving future generations.
About the role
As a member of the Senior Management Team, the Head of Fundraising will lead the creation and delivery of a bold, sustainable fundraising strategy aligned with the Cathedral's Strategic Development Plan.
You will:
- Build and nurture relationships with Trusts and Foundations, existing supporters and new funding partners
- Design and deliver engaging fundraising campaigns, events and initiatives
- Work closely with the Dean to identify and cultivate relationships with high-net-worth individuals and secure major gifts
- Lead on donor communications and stewardship, ensuring supporters feel valued and connected to the Cathedral's mission
This is a highly visible role with real influence, offering the chance to leave a lasting legacy in a historic institution.
About you
Derby Cathedral is looking for a proactive, thoughtful and ambitious fundraiser who brings both strategic insight and warmth to their work.
You will bring:
- Experience of securing significant gifts, including Trusts, Foundations and/or major donors
- A strong track record of developing and delivering successful fundraising income streams
- A strategic, collaborative approach, with the ability to manage a funding pipeline and work towards ambitious goals
- A genuine passion for donor care, stewardship and relationship-building
You will also actively support the Cathedral's commitment to equality, diversity and inclusion, bringing cultural awareness, openness and a willingness to engage with its increasingly diverse communities and congregations.
Why apply?
This is a unique opportunity to shape a brand-new fundraising function within one of Derby's most iconic institutions. You'll be joining a committed, welcoming team and playing a central role in securing the future of a place that means so much to so many.
If you're excited by the idea of building something purposeful, meaningful and enduring, we'd love to hear from you.
Please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step.
Deadline: 9am on Thursday the 12th of February
Interviews: One stage, in person on the 26th or 27th of February
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for an Out of School Childcare Leader to join our Out of School Childcare team. The role is for a Fixed Term Contract until July 2026.
You will be responsible for leading and delivering a programme of Ofsted registered Breakfast and After School Clubs, offering a range of free play opportunities as well as structured programmes. The post holder will lead a team of playworkers and volunteers, to ensure that the service provided is of high quality and appropriate for the varying children who attend.
This role requires someone with Level 2/3 qualification in childcare, play work or equivalent or be willing to undertake this level of training upon employment.
You must have a minimum of 2 years’ experience of working in a childcare setting.
Working Hours: 25 hours per week, Monday-Friday 7.15am to 9am and 2.45pm to 6pm Term time only with optional role in holidays.
Applications can be considered as a mixture of a job share for doing Breakfast and After School Clubs or just doing Breakfast Club only or Afterschool Club only.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
Key responsibilities:
·To lead the delivery of St Joseph’s Breakfast and After School Club.
·To work with individual children to offer a range of free play opportunities, as well as a structured programme of social, play and leisure activities to the varying ages and needs of the children attending the service
·To build trusting relationships with parents and families, checking that we have the correct information about the children that attend and ensuring that children are collected by authorised people only.
·To ensure that parents and carers are kept informed of incidents/accidents or other issues relating to their children.
·To work with the Out of School Childcare team to help promote the YMCA schemes so that attendance figures reach agreed targets in line with budgets. This includes sending weekly photos of children with the appropriate consent to the team.
·To ensure that all practices within the setting adhere to the Safeguarding Children policy, as well as meeting OFSTED requirements, so that the service offered is of a safe and high standard.
·To be responsible for the health and safety of children attending all sessions, including carrying out risk assessments and ensuring risk assessment checklists are completed daily.
·To ensure that resources are well looked after, and to inform the OOSC Senior Coordinator if extra resources are required.
·To ensure that appropriate care plans and risk assessments are carried out for children with additional needs and for those on the EYFS register.
·Where necessary, to administer First Aid for children who have had an accident, as well as medication for children with health issues, ensuring appropriate training has been completed beforehand.
·To ensure that all children and young people are made to feel valued and enabled to develop and improve self-esteem self-confidence and positive experiences.
·To lead a team of playworkers and volunteers, and to ensure that the service provided is of high quality and appropriate for the varying children who attend.
·When the OSCC Senior Coordinator is not available, to act as the responsible person in charge of the setting.
·To be flexible in order to meet the needs of service, including when required also working at other Y-Kids Afterschool clubs to help provide cover.
·Undertake any other duties and responsibilities reasonably requested by the OOSC Senior Coordinator and/or Childcare and children’s activities Senior Manager.
BENEFITS:
·Be part of a long-standing and well-respected charity
·Discounted childcare for permanent employees
·Gym membership and free access to all leisure facilities for permanent employees
·Eligibility for Blue Light Discount Retail Card
·Cycle to Work Scheme
·6.6 weeks annual leave which increases after 2 years continuous service
·Free access to our Employee Assistance Programme
·On site parking
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.
Our mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage.
An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility if you require assistance or have questions regarding the application process, please do contact us.
YMCA East Surrey requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adult’s barred lists) check, along with reference checks.
The client requests no contact from agencies or media sales.
About the Role
Citizens Advice, in partnership with The Trussell Trust, have been running the Help through Hardship Helpline (formerly the Trussell Trust Foodbank helpline) for just over a year. The helpline has been highly successful in reaching those clients most in need. To date Citizens Advice has answered nearly 57,000 calls, helped feed over 70,000 people and recorded £13 million in expected financial gains for clients.
The Helpline has been extended to local Citizens Advice offices and we're looking for new advisers to join our team in Liverpool who will provide information and advice on the issues clients are facing, and help them access foodbank vouchers.
The successful candidate will provide generalist advice in a wide range of enquiry areas such as benefits, housing and employment. You will provide telephone advice within the working hours of the service and work with the on-site supervisor to support Clients most in need.
You will have excellent communication skills, be confident, motivated and willing to try new things. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.
Requirements
Desirable
1. One years’ experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Good IT knowledge with an ability to support delivery of advice
3. Ability to support and encourage others in using online systems and resources to enable them to self-help.
4. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
5. Understanding of barriers individuals have to accessing telephone services.
6. Ability to give and receive feedback objectively and sensitively.
7. Effective oral and written communication skills, with particular emphasis on telephone work.
8. Ability and willingness to work both on own initiative and as part of a team.
9. Willingness to learn and develop skills and be flexible with service delivery.
10. Understanding of the issues affecting society and their implications for clients and service provision.
11. Ability to assist with research and campaigns works by providing information about clients’ circumstances
12. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
The Royal Geographical Society (with the Institute of British Geographers) is seeking to appoint a Front of House Receptionist.
Front of House Receptionist
Department: Finance and Services
Responsible to: Facilities Manager
Location: South Kensington, London SW7.
Hours: Full Time. 35-hour working week
Contract: Permanent
Salary: £27,675 – £28,550 per annum depending on experience and qualifications.
About Us:
The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.
About You and the Role
The Front of House Receptionist will help deliver the provision of an efficient and welcoming service as the first point of contact with the Society, together with other administrative duties in support of the Facilities teams operation of the premises and the efficient use of its rooms.
More than 150,000 visitors come through the Society’s doors each year to enjoy both the Society’s own resources and activities, and the events of a wide variety of not for profit and commercial organisations who hire the 750 seat Ondaatje Theatre and other of the Society’s fine rooms. The Front of House Receptionist is the vital first point of contact for callers, visitors, members, staff, and tenants, as well as undertaking administrative duties in support of the Facilities team operation of the premises and the efficient use of its rooms.
The Front of House Receptionists work as a flexible team. They complement each other and support the wider team in both event management and operation. The post requires a broad knowledge of the Society’s activities in general, plus a more detailed understanding of the work handled by the various departments of the Society, and its tenants. Close attention to the weekly programme of activities is critical, together with awareness of unpublicised activities and of future events.
Key Responsibilities:
- Reception
- Ensuring that Reception is always staffed between 9.00am and 5:30pm on weekdays, in conjunction with the fellow Front of House Receptionist on duty and other members of the Facilities team.
- Receiving visitors to the Society arriving at Reception, ensuring that security procedures are followed, and directing them as necessary to the appropriate rooms. Assisting visitors with enquiries and requests; calling on the appropriate members of staff when necessary.
- Event support
- Supporting Society and external events outside of normal working hours involving either early morning starts or late evening finishes. Duties will include welcoming and supporting external event organisers to ensure that the Society delivers a high quality of service to its customers. Overtime will be paid for these additional hours, and sufficient notice will be provided
- Handling of enquiries and recording bookings for the Society’s own meetings and events on the events database.
- Switchboard
- Operating the telephone switchboard, receiving, and disseminating calls helpfully, quickly, and efficiently.
- Administration
- Recording new staff, tenants, and volunteers onto all relevant contact lists.
- Ensuring that the Society’s Safety Policy is read and understood, and all relevant contact details are recorded on the contact database.
- Post duties
- Sorting and franking the external post in an accurate and timely manner for the daily collection.
- Managing the franking machine via the supplier to ensure the unit is supplied with sufficient credit, supplies and the ordering of supplies
- Other
- Act as First Aider. Training will be provided. Dealing with First Aid incidents. Deputising for the building First Aid Coordinator to always ensure an adequate corps of certified First Aiders, liaising on training and maintaining first aid kits throughout the building including the reordering of supplies.
- Act as Fire Warden. Training will be provided. Deputising for the Fire Incident Coordinator to always ensure an adequate corps of certified Fire Wardens. Undertaking weekly building checks ensuring compliance with fire safety.
Salary and Benefits:
This is a full time, permanent contract. The salary range for this post is £27,675-£28,550 per annum, pro rata depending on experience and qualifications. The post is based in Kensington, London.
There are a range of benefits at the Society which include the following:
- 35-hour working week with core working hours between 10.00am and 4.00pm.
- 25 days annual leave per annum, pro rata, plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support.
Applications must be received by 9.30am on Friday 6 February.
Interviews are planned to take place in the week commencing 16 February.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society aims to be an equal opportunities employer.
Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 18 February 2026
Ref 7257
Save the Children UK has a fantastic opportunity for a collaborative individual with legal operations experience to join us as our part-time Legal Operations Specialist, where you will work closely with Legal Team colleagues and wider Save the Children UK teams to optimise the efficiency, performance and strategic impact of the Legal Team.
This is a part-time position working 21 hours per week (days/times can be flexible and discussed with the team at interview).
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Legal Operations Specialist, you will play a key role in strengthening how the Legal Team operates, enabling it to deliver high-quality, timely and impactful legal support across Save the Children UK.
Working closely with the General Counsel and Head of Legal, you will design and implement operational frameworks, processes and tools, use data and technology to improve efficiency, and support effective management of external legal resources. By doing so, you will help ensure the legal function is well-positioned to support SCUK's strategy and put the safety and best interests of children at the heart of decision-making.
In this role, you will:
- Develop and implement strategies, processes and playbooks to improve Legal Team workflows, efficiency and service delivery.
- Use data, dashboards and reporting to track legal OKRs, workload, spend and performance.
- Implement, manage and continuously improve legal technology systems, ensuring strong adoption and effective training.
- Introduce automation and self-service tools to streamline legal processes for business teams.
- Support the management of external legal counsel, including spend oversight, performance monitoring and pro bono strategy development.
- Act as an operational liaison between the Legal Team, Procurement and wider SCUK teams, supporting planning, prioritisation and continuous improvement.
About you
You'll bring a passion for innovation and efficiency, with proven success in playing a key role in enabling legal teams to operate strategically, agilely and with impact.
To be successful, it is important that you have:
- Proven experience in legal operations, legal project management or a related field, with a strong understanding of in-house legal functions.
- Experience with in-house legal technology platforms and in implementing process improvements, automation and other technology solutions.
- Strong analytical skills and experience with data analysis tools and workflow automation.
- Excellent stakeholder management skills, with the ability to partner with and influence senior leaders and cross-functional teams.
- Strong organisation, problem-solving and project management skills, with confidence working in complex and evolving environments.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 15 February 2026
Ref 7251
Save the Children UK is looking for an experienced and collaborative leader to join us as Head of Service Operations. In this role, you will shape how colleagues across the organisation experience and use digital, data and technology services, working closely with senior leaders, technical teams and partners to ensure our services are accessible, effective and deliver maximum impact for children.
Note, internally, this role is referred to as Head of Customer Enablement, reflecting our customer-centric approach.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Head of Customer Enablement, you will lead the function responsible for ensuring Save the Children colleagues receive reliable, high-quality and accessible digital, data and technology services. You will combine strong service management leadership with a strategic focus on customer enablement, ensuring teams are supported, confident and equipped to use technology effectively. As part of the DDaT senior leadership team, you will oversee service delivery, supplier relationships, budgets and continual service improvement, while acting as a trusted partner to stakeholders across the organisation.
In this role, you will:
- Lead the Customer Enablement function, owning service management processes and ensuring services are designed and delivered to maximise customer value.
- Act as a strong customer advocate for digital, data and technology, ensuring a consistently high-quality service experience across the organisation.
- Develop and grow the Service Desk and Customer Support functions, identifying opportunities to improve efficiency, user experience and engagement.
- Take ownership of major incidents, coordinating teams and stakeholders to minimise impact and ensure clear, timely communication.
- Oversee supplier management, contracts, asset and licence management, procurement processes and budget control.
- Drive continual service improvement through customer insight, service reporting and the delivery of service improvement plans and operational projects.
About you
To be successful, it is important that you have:
- Proven experience in IT service management methodologies such as ITIL and COBIT with experience operating in complex environments.
- A track record of leading customer-focused IT services, service desks or support functions, with a strong emphasis on service quality and user experience and service performance monitoring.
- Experience managing budgets, procurement, suppliers and contracts, ensuring best value, compliance and effective risk management.
- Strong leadership and people management capability, with experience building, developing and empowering high-performing teams.
- Proven project management skills with a track record of identifying, scoping and delivering small to mid-size initiatives that improve service quality, customer experience or adoption of technology.
- Broad knowledge of software, operating systems, and cloud services with demonstrable experience in software licensing and asset management.
- Excellent stakeholder management and communication skills, with the ability to translate technical concepts for non-technical audiences and act as a trusted business partner.
- A strategic, improvement-focused mindset, balancing day-to-day operational delivery with longer-term customer enablement and service transformation goals.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Note, this is the Head of Customer Enablement position with job title adjusted for external advertising.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Out of hours working
From time to time, you may be asked to work outside normal business hours, such as in the evening or at the weekend, to support activities like system upgrades or maintenance. This is expected to be infrequent (usually no more than four times a year) and we'll always give you as much notice as possible.
In exceptional situations, such as a major emergency, humanitarian response, cyber attack, or total system failure, you may be asked to temporarily adjust your working hours to help manage the situation.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
About you
We are looking for a highly motivated and experienced individual, who is capable of creating and delivering a strategic approach to commercial partnership development. The role requires an inspiring, solutions-focused and forward-thinking individual, with a proven track record in commercial development. Candidates should have an understanding of the relationship between charities and the healthcare industry, including pharmaceutical companies, and be able to show relevant experience of taking a strategic approach to creating and further developing a commercial development proposition, within either the voluntary or private sectors.
A self-starter, happy working independently, and as part of a team, we are looking for a strategic thinker with well-developed business/commercial skills and the ability to translate strategy into action. The successful candidate will be an accomplished communicator, who is able to create new and build existing relationships, and work in partnership with internal and external stakeholders. As well as creating strategy, you will need to be comfortable delivering all aspects of business development including initial prospecting, preparation, presentation, negotiating, handling objections, closing, and ongoing partnerships stewardship and development.
About the role
After extensive scoping work throughout 2025, we are launching an exciting project to create a step change in the way we deliver our organisational knowledge, clinical expertise and information to add commercial value to potential customers across a wide range of sectors, including healthcare, diagnostic and pharmaceutical companies. This new role of Head of Commercial Development will own the creation, development and delivery of this work.
You will be responsible for leading the creation of a commercial proposition for Myeloma UK, which will deepen relationships with the healthcare industry, pharmaceutical industry and other associated sectors, to promote Myeloma UK’s knowledge and expertise for commercial return. You will lead, develop and deliver our commercial development strategy, to include research, partner development and ongoing portfolio growth and development, to deliver a long-term, sustainably growing income stream from Myeloma UK’s commercial relationships. In addition, you will be expected to develop strong collaborative relationships with all stakeholders, including key individuals across the organisation.
About us
Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us:
1. A cover letter (no more than 2 pages long) telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close at 9.00 am on 23 February 2026. First interviews will be held on 2 March 2026, with second and third stages taking place on 4 and 9 March 2026.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Health and Safety Advisor
Salary: Band 6: £39,775.77 – £52,452.55 per annum
Contract: Permanent | Full-time
Hours of work: 37.5 hours per week | Monday to Friday 9.00am to 5.00pm (flexible)
About the Job Role
We have an exciting opportunity for a Health and Safety Advisor in our Estates team at St Joseph’s Hospice. We are looking for someone who has experience in managing and supporting the implementation of health and safety across an organisation. There will be a wide range of responsibilities, from policy to the operational level. Activities range from office and shop-based staff to health workers, outreach workers, and a small maintenance team.
About You
- NEBOSH trained
- Experience of implementing health and safety across an organisation
- The ability to influence and persuade to embed a strong safety culture
- Proactive and self-motivated
Where You’ll Work
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect, by delivering individualised, responsive, and holistic support to patients and their families.
Please provide a supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria in the person specification. Please note it is essential that you provide this statement, as it will be used as a basis for shortlisting.
Why Work for Us?
- 27 days’ holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/welfare loans
- Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme
- Santander Cycles discount and cycle-to-work scheme
- Health Cash Plan and access to EAP services
Join St Joseph’s team and find out more!
For further information, please visit our vacancies page via the Apply button.
Closing date: 22 February 2026.
Interview date: 5 March 2026.
We are an equal opportunity and a Disability Confident employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion or belief, sexual orientation, or age.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About SEO London
SEO London is an education and training charity that advances social mobility by empowering exceptional students to secure roles within competitive industries.
We are a UK charity that unlocks potential and transforms careers. We empower students and young professionals from underrepresented backgrounds, bridging the gap between untapped talent and the world’s most competitive industries. Since 2000, our alumni have excelled in top global firms, proving that access and opportunity drive success.
OUR VISION
A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.
OUR MISSION
To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training.
OUR VALUES
Ø Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
Ø Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
Ø Integrity: We act with integrity and communicate openly with all our stakeholders.
Ø Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
WHO WE SUPPORT
At SEO London, our mission is to support those who are most underrepresented in the industries we work with, particularly individuals from low socioeconomic backgrounds.
Role Description
The Programme Coordinator will be tasked with ensuring the smooth running of all student related events. This will include having a full understanding of the SEO-London law programmes; understanding the legal industry that the programme supports; how these fits into the SEO-London organisation and using this knowledge to liaise with students and client/partner firms to run, organise and market successful events. In turn this role will be responsible for using data to run reports to show the impact of each programme.
Reporting to the Head of Law Programme, you will make recommendations for possible changes and ideas to further support the student experience. The role will also ensure a seamless and professional level of customer care to all students of the Corporate Law Programme and City Solicitors Horizons scheme.
Accountabilities
DAY TO DAY DELIVERY OF EVENTS
- Responsible for the overall administration of all student events, with specific responsibility to ensure student communication is exceptional. Including event management, student and partner communication and coordination of all the relevant stakeholders, along with posting roles on opportunities pages, promoting events and managing the law commercial awareness newsletter content.
STUDENT MANAGEMENT & QUERY HANDLING
- Responsible for the relationship management of the students - including the ability to understand needs, resolve issues and anticipating and creating a strong relationship on behalf of SEO-London
- Responsible for managing student query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events
- Responsible for managing the programme inbox (where applicable)
- Responsible for identifying creative and innovative ways to connect, educate and train students
- Provide oversight of cv support, screening, and recruitment preparation
- Responsible for attending campus events and representing SEO-London professionally with knowledge and enthusiasm
- Organise mentoring and buddying allocations
QUALITY ASSURANCE
- Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes. Responsible for running reports to track and monitor events from the CRM.
Skills & Experience
We are looking for applicants with 1–2 years of experience in some of the areas listed below and a willingness to learn and develop additional skills:
Essential
- Strong presentation skills with the ability to deliver engaging online sessions
- Excellent business writing and organisational skills
- Strong stakeholder management abilities
- A keen interest in, and some knowledge of, an aspiring solicitor’s early career journey (school and university stages)
- A collaborative team player with a “can-do” attitude, able to handle requests at short notice and work under pressure
- Ability to use Teams and Zoom, including creating and managing breakout rooms
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Preferred
- Project management experience
- Experience with database management and data analysis, including applicant tracking systems (such as Salesforce)
- Familiarity with Canva and digital communication platforms, including LinkedIn, Instagram, and WhatsApp
What We Offer
- Annual Leave: 28 days + Bank Holidays
- Enhanced Family-Friendly Policy
- Flexible Working: 2 days in the office
- Benefits: Employee Assistance Programme, Private Health Insurance, Nuffield Gym discounts via private healthcare, and more…
Closing date for applications: 06 February 2026
Equal opportunities Statement
As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
We are on a mission to prepare students from underrepresented backgrounds for career success through industry-specific education and training



The client requests no contact from agencies or media sales.