Supporter manager jobs

We are looking for a Senior Challenge Fundraising Officer to lead the delivery and growth of the six figure third-party and mass participation challenge events portfolio for a wonderful, National health charity.

Home based/Cambridgeshire (Hybrid)

Role purpose
The Senior Challenge Fundraising Officer will lead the delivery and growth of the six figure third-party and mass participation challenge events portfolio.

You will manage end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship.

Working closely with the Head of Fundraising and colleagues across the charity, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with the charity.

You will:

• Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement.
• Develop and execute creative marketing strategies to boost participation and attract new event participants.
• Draft engaging promotional content that inspires and engages supporters in collaboration with the Communications team.
• Promote third-party events proactively across relevant channels and networks.
• Improve and refine the stewardship journey for challenge participants to maximise the participant experience.
• Identify and pursue opportunities to grow participation in new and existing events.
• Attend key events as required, managing on-the day logistics and volunteer coordination.
• Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued.
• Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting.

Experience required
Experience in third-party mass participation challenge fundraising.
Proven ability to grow participation and increase income, with experience developing stewardship journeys, recruiting supporters and identifying opportunities to maximise fundraising potential.
Experience using CRM systems and supporter data to track engagement, monitor fundraising performance and identify opportunities for improvement, using insight to inform decision-making and strengthen fundraising outcomes.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone, but candidates must be able to demonstrate their ability to work in the UK.

Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About the role:

• Support individuals through the transition into adult integrated services

• Support individuals through the transition in to paid employment and/or relevant training, education or occupation/diversionary activities that can best support there ongoing needs

• Deliver a range of treatment interventions to the clients utilising a child and young person centric approach guided by the 10 key policy principles of working with children and young people.  This may include both individual and group based client work.

• Carry out triage/screening assessments where appropriate

• Work flexibly and in a holistic way to promote harm reduction.

• Devise, implement and review individual care plans with young people.

• Appropriately include parents/carers in the planning and delivery of support.

• Support a caseload of young people, delivering psychosocial interventions alongside basic counselling skills and motivational interviewing approaches.

• Actively develop relations with partner agencies ensuring robust referral protocols and care pathways are put into place for young people to receive substance misuse interventions and other appropriate support.

• Offer a flexible service across the local area in partnership with Health, Social Care, Criminal Justice and generic youth services.

About you:

• Considerable knowledge and experience of working in the substance misuse field.

• Considerable knowledge and experience of working with children and young people.

• Knowledge of issues facing young people today.

• Basic counselling and / or group work experience.

• Experience of undertaking comprehensive assessments and in implementing and reviewing individual care plans.

• An ability to maintain accurate and timely records.

• Understanding of professional accountability in relation to The Children Act 2004 and Every Child Matters 2004

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team culture
• Training, career development & progression opportunities
• Refer a Friend Scheme

Overview

Do you want to work for a caring organisation that believes in people?

Do you want to make a difference?

As a Young Persons Transitional Worker with Change Grow Live, you’ll work with people who use our services, helping them get to where they want to be.

We’re looking for a dedicated Young Person’s & Adults Recovery Transitions Worker to join our Newham Service. This role sits within our Young Persons team and focuses on supporting individuals aged up to 25 as they transition into adult services.

You will provide assessment, advice, care-planned treatment, and ongoing support to young people experiencing serious or complex substance-related issues. A key element of the role is coordinating transitions, both into adult treatment pathways and into meaningful education, employment, or training opportunities.

Importantly, this role will also support individuals who require help around ketamine use, offering tailored harm reduction advice, early intervention, and recovery-focused support as part of their care plan.

Location: Newham

Hours: Full time, 37.5 per week

10 hours per week | £10,067 per annum pro rata (£35,235 FTE) | Fixed term for 1 year, with possibility of extension | 3% pension

CHOICE IN HACKNEY is looking for an enthusiastic and organised Volunteer Coordinator to develop and coordinate our volunteering programme and support a diverse team of volunteers across the organisation.

You will recruit, induct, train, place and supervise volunteers, including gardeners, befrienders and administrative assistants. You will also support disabled people who want to volunteer, helping them develop their confidence, skills and employment prospects through meaningful volunteering opportunities.

A key part of the role will be matching volunteers with disabled people living in the community. You will assess individual needs, skills, interests, experience and availability to create appropriate and rewarding placements. You will maintain regular contact with volunteers and service users, review placement arrangements, support individual care plans and resolve any issues that arise.

The role also involves maintaining accurate records, gathering feedback, producing reports and working with managers to identify new volunteering opportunities. You will recruit and support a Volunteer Fundraiser and help develop community fundraising initiatives.

We are looking for someone with experience of recruiting and supervising volunteers or staff, supporting disabled people who may be at risk, organising services or projects, administration and partnership working. You will need excellent communication and organisational skills, the ability to motivate volunteers and manage competing priorities, and a good understanding of safeguarding, equality and inclusion.

CHOICE IN HACKNEY is a Disabled People’s Organisation committed to the Social Model of Disability, equality, inclusion and independent living, and welcomes applications from disabled people and people with lived experience.

Cleveland Independent Stalking Advocate (ISA)

Location: Cleveland - 40% Midlesborough Police Station /  60% Homeworking, with bi-monthly travel to London
Hours:  Full Time - 35 hours
Contract: Fixed term to 31st March 2027
Salary: £30,737.70
Start date:  As soon as possible
Reports to: Deputy Head of Operations
 

Job description

Cleveland Independant Stalking Advocates deliver high-quality advocacy, advice, and emotional support to victims of stalking across Cleveland. The position will support victims to navigate the criminal justice system (CJS), civil and family courts, and wider statutory and voluntary services. The role will also involve multi-agency collaboration, risk assessment, safety planning, and supporting victims to understand and exercise their rights.

The postholder will support the Cleveland satellite project, which operates independently and remotely from the Suzy Lamplugh Trust’s main office. The postholder will be responsible for casework assigned to Cleveland and promoting stalking services available to Cleveland

Application Instructions

Please detail in your covering letter how you meet the requirements in the essential person specification criteria of the job description.

Interim Director of Income and Engagement (10 Months Fixed Term)

Salary: £75,000 to £78,000 per annum WTE

Hours: 37 hours per week

Location: Farnham, Guildford, Farnborough/Hybrid

Are you passionate about working for a charity that delivers exceptional care? A role with Phyllis Tuckwell gives you the opportunity to make a real difference to people’s lives every day.

We have an exciting opening for an Interim Director of Income and Engagement to join us on a 10-Month Fixed Term contract. This role provides senior leadership across the Income Generation and Marketing & Communications teams, ensuring we maintain strong community engagement, and leading teams to raise over £30,000 a day to run our vital services.

You will ensure continuity of income generation, strengthen supporter engagement, lead high-performing teams, and safeguard the hospice’s brand while driving sustainable growth. This is an exciting opportunity for a collaborative and commercially minded leader with a strong track record of delivering income, inspiring teams, and building lasting relationships in the charity or healthcare sector.

About You

A successful Interim Director of Income and Engagement will have:

• Senior Leadership experience in fundraising, marketing and communications, or charity retail.
• The ability to deliver income targets and manage multiple streams
• Excellent relationship building and interpersonal skills
• Experience of leading and motivating teams through periods of change
• Commitment to the values and mission of Phyllis Tuckwell

For a full list of essential requirements, please refer to the job description and person specification document.

About Us

We are based in Farnham, and Guildford, and provide bespoke, compassionate, palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our Income Generation team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients. 

The impact of our services on the lives of our patients and their families can be read about on our website. 

Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays
• Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

For further information regarding the role or to arrange an informal visit please contact Jenny Peat. If you are unable to apply on-line or have any questions about the recruitment process.

Closing date for receipt of applications: 7th September 2026

Interviews to be held: 22nd September 2026

We reserve the right to close the role ahead of the closing date should sufficient applications by received. Your early response is therefore encouraged.  Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.

This post is subject to an enhanced Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Senior Communications Officer

Ref: PR139

Hours: 28-35 hours per week (negotiable)

Salary: SCP25 £36,363 to SCP26 £37,280 (full time)

Contract: Permanent

Location: Carers Leeds supports hybrid working arrangements, in the Carers Leeds office, community locations, and from home.

Closing date: 11.59pm, 8 September

Interview date: 23 September

Vision

Our vision at Carers Leeds is that all unpaid carers in our city are recognised, valued and supported to live a fulfilling life.

Mission

Carers Leeds wants to improve the lives of unpaid carers across the city. We provide information, advice and support to unpaid adult and parent carers in Leeds. We aim to influence others to act and create positive change for unpaid carers.

What is an unpaid carer?

An unpaid carer is someone who provides help and support to a family member, friend or neighbour who couldn’t manage without their help. This could be due to illness, disability, mental health problems or substance misuse.

What we do

Established in 1996, Carers Leeds is a charity which provides information, advice and support to unpaid adult and parent carers across our city. We have a Support Line, carers support groups, one to one support and support in hospitals. Some of our services are open to all carers and some are targeted at specific groups of carers. Our services are provided to communities throughout Leeds. We work in partnership with others to deliver our service and to influence them to act to benefit unpaid carers.

Brief Role Description: 

This role will lead communications at Carers Leeds with the aim of identifying and engaging carers; raising awareness of caring and influencing others in the city to act to benefit carers; and fundraising. The postholder will work closely with the CEO, the Senior and Operational Management Teams to design and deliver the organisation’s communications strategy and plans.

Key Duties and Responsibilities:

· Work closely with the CEO and SMT to agree Carers Leeds communications strategy. Responsible for developing, updating and monitoring Carers Leeds communications plans, to ensure a co-ordinated approach to communications.

· Establish and maintain effective communications processes and good working relationships across the Carers Leeds team to support communication across service delivery, carer awareness, influencing and fundraising.  

· Oversee Carers Leeds communication channels, act as the point of contact for all media enquiries and build relationships with external stakeholders to amplify our messages and to reach key audiences. 

· Ensure consistent brand use across all our work, develop a suite of on-brand digital and print materials and provide communication support, guidance and training for staff and volunteers, where appropriate. 

This post is subject to a satisfactory a DBS check

Excellentterms and conditions including: 

· 25 days annual leave plus bank holidays (pro rata for part-time) 

· Flexitime

· Hybrid working (part home/part office based) 

Please submit online applications only. (No Agencies or CVs thanks)

Carers Leeds celebrates diversity and strives to be an equal, diverse, and inclusive organisation. We welcome applications from all sections of the community. Groups currently under-represented in our workforce are people from ethnically diverse communities, people with disabilities, younger and older workers, men, and transgender people.

Carers Leeds is a Limited Company Registered No. 3242065
Registered Charity No. 1058706

People Assistant – Recruitment
Ref: 000043
Location: Home-based, UK Nationwide occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: 35 hours per week (worked over 5 days a week, Monday to Friday)
Contract: 12-month fixed term contract (maternity cover)
Salary: circa £26,800 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live)

We’re looking for an enthusiastic, highly organised and proactive People Assistant to join our fast-paced, friendly People Team. Focusing mainly on the recruitment side of practice, you will act as the first point of contact for all recruitment related queries while supporting managers through the recruitment and onboarding process. This is an exciting time to join our team as you will play a key role in supporting the implementation of a brand new Applicant Tracking System.

You’ll also to support the wider People team, as and when needed, with general HR related queries, including absence and volunteering.

Key Responsibilities

As a vital member of our People team, you will play a central role in delivering a smooth and efficient recruitment experience for all involved. Your responsibilities will include:

• Acting as the first point of contact for all recruitment related queries while monitoring all recruitment inboxes.
• Acting as the primary support for all recruitment administration including requesting right to work checks, drafting offer letters and contracts and requesting references.
• Advertising job and volunteer adverts both internally and externally
• Liaising with recruitment agencies as and when needed.
• Supporting the implementation of our new applicant tracking system (ATS), helping to streamline and modernise our recruitment processes.
• Raising purchase orders and managing goods receipting processes.
• Maintaining accurate HR systems and databases, including updating recruitment trackers and personnel records.
• Working closely with the People Advisor to ensure a seamless, supportive, and efficient People function across the organisation.

About You

You are a proactive, detail-oriented professional with:

• A CIPD level 3 qualification and/or proven experience in HR administration, with a focus on recruitment.
• Experience of delivering excellent customer service in a busy administrative environment
• Excellent time management skills and the ability to manage multiple priorities with ease.
• Strong communication and interpersonal skills—you thrive in a people-focused environment and build positive relationships at all levels.
• A high level of accuracy and attention to detail
• Confident IT skills, including use of Office 365, HR systems and databases, and cloud based systems.

Due to the nature of this role and recruitment process deadlines, we require someone to work 35 hours a week over 5 days Monday to Friday.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

About Us

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

Closing Date: 30 August 2026 (Midnight)
First round interview: 7 September 2026
Second Round interview: 10 or 11 September 2026

N.B. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

No agencies please. 

Contract: Full-time, Permanent

Hours: 40 hours per week (shift work including weekends and bank holidays and occasional sleep-ins); work between 8 am and 10:30 pm 

Salary: £26,437 rising to £27,929 after completing mandatory training and probation

Additional Benefits:

• £50 per sleep-in
• Time-and-a-half pay for overtime (over 40 hours per week) and bank holidays
• Two weekends off per month
• 4 weeks full paid induction and further training provided 
• Excellent therapeutic support and career progression 

Location: Balham, SW12 or Ealing, W13 

If you’re looking for a fulfilling and rewarding career in Children’s Social Care where no two days are the same, this could be the perfect opportunity for you. All you need is a genuine passion for making a difference — we’ll provide full training and ongoing support to help you thrive, even if you don’t have prior care experience. 

About the Role 

As a Trainee Practitioner- Children Residential Worker, you’ll support children and young people aged 12–17 who are building resilience after experiencing adversity. You’ll help them develop key life skills, build trust, and create a safe, supportive environment where they can thrive. You’ll also have the chance to take part in fun activities and positive experiences with them. 

All we ask for is a genuine passion for making a difference. No previous care experience is needed — we provide full training and support, including professional qualifications through St Christopher’s Academy Entry Pathway. 

St Christopher’s Academy 

At St Christopher’s, we offer more than a care job— we offer a real career pathway. You’ll have the chance to build your skills, grow your knowledge, and make a lasting difference to young people’s lives. 

When you join us, you’ll receive a tailored development plan designed around your goals. Whether you want to move into a different service, progress into a leadership role, or just explore further your current role, we’ll support you every step of the way. If you want to learn more aboutSt Christopher’s Academy, please clickhere 

Our development programme, St Christopher’s Academy, is built to help you reach your full potential — and the results speak for themselves: 
84% of our Team Leaders, Deputies, and Managers are promoted internally. 

Training 

Starting a career in Children’s Social Care comes with a lot to learn, which is why we provide a 4-week fully paid induction and training programme to make sure you feel supported and confident in your new role. 

Working Hours 

Our children and young people need support around the clock so our homes run 24/7 and we operate on fixed rotas with a variety of shift patterns. 

As a Trainee Practitioner, you’ll work day shifts between 8am and 10pm, with 8, 10 or 12-hour shifts available. You’ll usually work an average of 40 hours per week, including weekends and bank holidays. 

For example, if you work four 10-hour shifts, you’ll then have three days off. Overtime is available and paid at time and a half, including bank holidays. 

At our Ealing home, you’ll be required to complete an average of 2 sleep-ins per week, paid at £50 each. 

Location 

We have Children’s Homes based inBalham and Ealing. During your interview process, you’ll have the opportunity to let us know yourpreferred location, and we’ll do our best to match you with a home that suits your preference and availability. 

What you need to bring to this role 

• Ability to build genuine, trusting relationships with children and young people. 

• Resilience to manage challenging behaviour and complex situations. 

• Strong teamworking skills and willingness to support colleagues. 

• Empathy, while always maintaining professional boundaries. 

• Flexibility to work shifts, including weekends and bank holidays, and occasional sleep-ins 

What you should expect from us 

• Competitive salary. 

• 4 weeks full induction and training program (paid). 

• Competitive pay and reward structure offering salary progression based on performance. 

• Tailored career development plan through our“St Christopher’s Academy”. 

• A friendly working environment, a fun, open and honest culture. 

• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata. 

• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy. 

• Contributory pension scheme, enhanced maternity and company sick scheme. 

• UK Life Assurance (Death in service) to the value of 3 times your annual salary. 

• BUPA employee assistance programme, offering counselling, financial advice and legal support. 

• Cycle to work scheme. 

• Bluelight card; discount shopping scheme at hundreds of retailers across the UK. 

• Discretionary funded training programs. 

• Employee awards based on performance and length of service. 

• Fantastic opportunities to develop your career within our range of services. 

About Us 

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. 

St Christopher's is a leading charity for children and young people.We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home. 

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities. 

Recruitment Process 

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. 

1. Application:Complete our online form and include a mandatory supporting statement addressing the criteria stated in the Person Specification.Please note that applications without Personal Statement will not be accepted. CV will not be accepted. 

2. Interview:Shortlisted candidates attend a face-to-face interview at our Putney office. 

3. Second Stage:Successful candidates will visit the home they applied to. 

Please applyas soon as possible, as we review applications on arolling basis. 

Important notes: 

• This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’. 

• It is illegal to applyfor any role that involves working with children and young people under the age of 18, if you know you are barred from working with children. 

• All shortlisted candidates invited to interview will be asked to submit aSelf-Declaration and Disclosureform which will need to be returned prior to an interview being booked. 

• It is a requirement that practitioners working in Children Homes are qualified with the Diploma 3 in residential childcare within 2 years of starting in the job role. (Children Home Regulations England 2015). St Christopher’s provide access and funding to undertake this qualification. Applicants who have Citizenship or Visa status restrictions that may preclude them from being able to meet the qualification requirement may be considered for other options such as fixed term contracts. Each applicant’s situation will be assessed as part of the recruitment process. 

 In this role, the Digital Communications Officer will help AMOSSHE communicate clearly, consistently and creatively with its members, partners and sector stakeholders. The role will plan and deliver engaging content across digital channels primarily through the integrated management system (including website/CMS, CRM and event management), our weekly newsletter, email campaigns and social media. The role will support member engagement, events and campaigns, using insight and creativity to grow our audience, support member growth and increase the impact of AMOSSHE’s communications.

• Contract type: Permanent, full-time (37 hours a week), with the option of a 30-hour contract spread over five days.
• Location: Hybrid. Two days (Tuesday and Wednesday) in the office, central London (requirement of the role).
• Salary range: £30,000 to £33,000, with a starting salary of up to £31,000.
• Application deadline: 10:00 (BST) on Monday 21 September 2026.

About us

AMOSSHE The Student Services Organisation is a not-for-profit professional membership association for Student Services leaders in higher education. Our mission is to support, inform and empower our community of Student Services leaders to enhance the higher education student experience and help students fulfil their potential. We do this through collaboration and networking, sharing good practice, enhancing professional development and influencing policy and investment. Find out more about our organisation here.

We’re committed to championing equality, diversity, and inclusion, and aspire to have a diverse and inclusive workplace. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join AMOSSHE. Find out more about our commitment to equality, diversity and inclusion here.

Job Title: Community Engagment Lead

Location: Lambeth, London
Salary: £25,107.11 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Permanent, Part Time

Hours: 27 hours per week (days to be discussed)

The successful candidate will lead on mapping services in the Borough; forming partnerships with statutory and voluntary agencies based on identified needs of the service to enhance and extend multi-disciplinary knowledge available at and through the Gaia Centre.

The post holder will be responsible for managing relationships with partner agencies and coordinating co-locations within the Gaia service as well as negotiating for staff from the service to co-locate with partner agencies.

You will build capacity for a community response to meet the needs of survivors of VAWG by drawing on the expertise of other specialist and by-and-for service providers, such as those working with LGBTQ+ victim/survivors, disabled victim/survivors or victim/survivors of so-called ‘honor’-based violence in order to provide a wraparound support as part of a broader service offer.

The post holder will also support a team of the Peer Support Mentors and volunteers who will be leading on some practical aspects of individual and group support for survivors accessing the Gaia Centre.

The successful candidate will be skilled at working with a diverse range of audiences and will be adept at creating and developing new partnerships and pathways that contribute towards coordinated community response and improve the lives of survivors of domestic abuse and gender-based violence.

The post holder will also have experience of developing teams and supervising people.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am on 7 September 2026

Interview Date: 14 and 16 September 2026

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: Fixed term contract - secondment opportunity until 31 March 2027, with the possibility of extension

About the role

CTI is part of a housing-led response to ending homelessness. CTI is an evidence-based model, designed for times of transition for people who require support to navigate often fragmented systems. It uses a time limited case management approach to support people through a period of transition which works towards preventing and ending homelessness.

The model is strictly time limited and prescriptive in its application and Crisis’ CTI pilot will run close to the CTI principles. The timing of movement through the phases is defined by the Programme model.

CTI consists of four main phases:

1. Pre CTI: in which the relationship with the client is developed and their goals and ambitions are identified, (no timescale – could be days, months or years)
2. Transition: providing support & beginning to connect client to people and agencies that will assume the primary role of support and enable them to meet their goals (3 months)
3. Try out: monitoring and strengthening support network and client’s skills (3 months)
4. Transfer of care: terminating CTI and stepping right back (3 months)

The post holder will be working within the framework of CTI, supporting prison leavers from prison into accommodation, thus preventing homelessness on release from custody.

About you

To be successful in this role you will have experience of delivering person centred support with statutory and non-statutory services within the criminal justice system, offering coaching and mentoring, learning support and/or personal development training, ideally working to matrix standards. You will also have an appreciation of delivering this within a time limited framework.

You will demonstrate knowledge of issues affecting homeless or vulnerably housed individuals which could include mental illness, addiction, the benefit system and housing. Being committed to empowering homeless and vulnerably housed individuals is essential to this role.

Due to the nature of the role, it is essential that you have a valid driving licence and access to your own vehicle.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 13 Sept at 23:59

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Who Are We Looking For? 

We are seeking an experienced Associate Trainer to deliver high-quality training and workshops across Northern Ireland on behalf of Ygam as and when required. Although remote working, they would need to be living in NI for travel and delivery purposes. This position is offered on a self-employed associate basis (contract for services). The post holder will facilitate engaging learning experiences, maintain high standards of safeguarding and quality assurance, and contribute to Ygam's mission by helping professionals understand and respond to gaming and gambling-related harms affecting children and young people.

The role is ideal for an experienced trainer, educator or youth practitioner with strong facilitation skills and knowledge of safeguarding, education or public health, who is passionate about improving outcomes for children and young people.  You will be confident working independently and remotely, while also collaborating effectively as part of a team.

You will be skilled at adapting training delivery to meet the needs of different audiences and contexts, ensuring sessions are inclusive, engaging and responsive to participant needs.

Ygam is an equal opportunities employer. We value diversity and welcome applicants from underrepresented backgrounds, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed forces veterans. 

Main Role and Responsibilities

You will be responsible for delivering training across Ygam’s portfolio of programmes, including education, youth work, health, social care, community and sporting sectors.

You will lead workshops and training both online and face to face. The role will support professionals, parents, carers and young people to understand and help prevent gaming and gambling harms. It will focus on using education to increase awareness of the social, environmental and commercial influences, including the practices of the industries, that can shape behaviours and increase the risk of harm among young people.

A crucial element of your role will be updating all relevant records and CRM systems.

You will be required to market additional learning, resources, and training opportunities to delegates and to promote the work of Ygam at conferences and events.

Role Requirements

Duties will include but not be limited to:

Delivery 

· Deliver the Ygam portfolio of workshops (online and face to face)

· Provide high-quality training to a range of professionals and young people in line with Ygam’s quality standards and facilitator guidance

· Be responsive to delegates needs, providing excellent customer service and answering questions and queries in a supportive manner

· Provide regular feedback on training materials, recommending adjustments if needed for Northern Ireland

· Escalate safeguarding, wellbeing or reputational concerns promptly in accordance with Ygam policies and procedures

· Act as an ambassador for Ygam, ensuring all interactions with delegates and stakeholders reflect organisational values and professional standards

· Highlight further training and / or partnership opportunities for Engagement Managers through workshops and delegate contact.

Planning 

· Work with Engagement Managers to schedule delivery

· Ensure all resources and materials are up to date and be prepared for delivery

· Develop materials for information sessions and present to external stakeholders

· Ensure joining instructions are sent to all delegates

· Develop stakeholder relationships, providing ongoing support for those trained.

· Attend key events as arranged with Programme Lead to represent Ygam

· Maintain awareness of local priorities, policy developments and stakeholder networks within Northern Ireland to support effective delivery and relationship building

· Support Engagement Managers with networking and presentations for external stakeholders

· Work closely with Ygam colleagues to promote and collaborate across the programme portfolio

Outcomes:

· Ensure accuracy of data utilising the CRM system

· Encourage completion of post training surveys

· Remain up to date with the latest evidence-based research on gaming and gambling harms

Learning and Development:

· Work closely with The Programme Lead: Engagement, to develop objectives and review performance.

· Ensure all relevant CPD is completed and up to date on platforms such as IHasco

· Attend support sessions with line manager (both remotely and in person). 

· Record performance in your monthly 1-1’s with your line manager

· Engage in peer observation and feedback to encourage reflection on your practice and learning from colleagues.

Administration:

· Send out joining instructions via our CRM system to delegates prior to workshops 

· Record attendance and email delegates post workshop to gather feedback 

· Ensure all records are maintained in accordance with GDPR/data protection legislation

· Work in collaboration with your line manager to adapt and improve programme processes, administrative and training content.

· Manage workload, communications and administrative tasks in a timely manner to support effective delivery as an Associate Trainer

Person Specification 

Essential:

· Experience delivering training online and face to face training to both adults, children and young people

· Proficiency with online delivery and experience using MS Teams and Zoom to facilitate online learning

· Ability to work independently, manage competing priorities and maintain high standards of organisation

· Understanding of safeguarding principles and their application within education, youth, health or community settings

· Ability to explain complex topics such as gaming risks, online behaviours and digital harms in a clear and accessible way.

· Public speaking experience

· Prior experience of working in education, public health or youth services, with a detailed understanding of children and young people’s services

· Excellent verbal and written communication skills

· Strong IT skills (MS Word, Excel & PowerPoint especially)

· Experience of driving projects to achieve agreed outcomes

· Ability to work in a highly organised manner with a keen eye for absolute detail.

· Ability to work as a self-employed associate and manage own schedule

· Employment rights to live and work in the UK

· Experience of working collectively as a team to meet targets.

· Willingness to travel where necessary for the role.

· Ability to capture outcomes and impact data, (quantitative and qualitative) to help inform practise.

Desirable:

· Knowledge of the Northern Ireland education and health system

· Strong interest / understanding of public health and prevention-based approach to harm reduction

· Knowledge of safeguarding arrangements and children's services within Northern Ireland

· Experience delivering training informed by a public health or prevention-based approach

· Strong networking and relationships building skills

· Experience utilising CRM systems, particularly Salesforce

The successful applicant will be subject to reference checks, an Enhanced Access NI check, and must have Employment rights to live and work in the UK.

Overall job purpose

The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.

The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 14th September 2026.

The interviews will take place in Manchester on Thursday 24th September. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing. If your application is successful and you are invited to interview, you will receive an email asking you to complete a series of activities, these need to be completed at least 2 days before your interview.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Terms and Conditions

Job title: Advocate South London Women’s Hubs

Reports to: Programme Manager – South London Women’s Hubs

Direct reports: N/A 

Start date: TBC – subject to successful MOJ vetting

Salary: £31,173 per annum (inclusive of £3,990 Southeast weighting) 

Working hours: Full time – 35 hours per week 

Contract: Fixed Term until 31 March 2027 (with the possibility of extension, subject to funding)

Location: Across South London 
 

Job Purpose

To deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. 

The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women across the South London boroughs. 
 

Key Responsibility Areas

1. Provide high-quality, trauma-responsive advocacy and emotional and practical support to women in contact with, or at risk of being in contact with the criminal justice system

2. Development and maintenance of professional relations in prison and the community 

3. Ensure clear, timely and effective communication and record keeping 

4. Proactively seek to develop your personal and professional practice, and contribute to wider organisational development

5. Contribute to building a feminist leadership culture and positive working environment for Women in Prison 

Please download recruitment pack for the full job description