Training volunteer jobs

Aymara London CIC is seeking a passionate and committed Independent Domestic Violence Advisor (IDVA) to join our growing specialist domestic abuse team.

As a lived experience led organisation, we provide culturally competent, trauma informed and survivor centred support to women from migrant and racially minoritised communities affected by violence against women and girls. As part of the Safe Horizons London Partnership, funded by MOPAC and led by Victim Support, we deliver specialist advocacy and support for women from Latin American communities across London.

This is an exciting opportunity to play a key role in supporting survivors of domestic abuse to improve their safety, wellbeing and access to justice.

About the role

You will provide high quality advocacy, risk management and practical support to women experiencing domestic abuse. You will work closely with survivors to develop safety plans, navigate complex systems and access housing, legal, health and other specialist services.

You will represent survivors within multi agency settings including MARAC, build strong partnerships with statutory and voluntary sector organisations and contribute to community engagement and prevention activities.

About you

We are looking for someone with:

• Experience supporting victims and survivors of domestic abuse or other forms of violence against women and girls

• Experience of risk assessment, safety planning and case management

• Strong advocacy and partnership working skills

• An understanding of trauma informed practice and safeguarding

• A commitment to survivor empowerment, equality and culturally competent practice

• Fluent spoken and written English and Spanish

For reasons of representation, trust and cultural competence, applicants must be women from a Spanish speaking Latin American background. This requirement is applied in accordance with Schedule 9, Part 1 of the Equality Act 2010.

Why join Aymara?

You will be joining a values driven organisation with strong community roots and a commitment to improving outcomes for migrant women. We offer a supportive working environment, regular supervision, opportunities for professional development and the chance to make a meaningful difference in the lives of survivors.

To apply, please send your CV and a cover letter outlining your suitability for the role.

Closing date: 31 July 2026, 5:00pm

Please see the attached Job Description and Person Specification for full details.

Do you want to make a real difference to the lives of people affected by kidney disease?

We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.

About Kidney Care UK

There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.

Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

About the Patient Support Service

The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.

About the role

We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service. 

Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions. 

Key Responsibilities

• Lead a team of five Patient Support Officer’s to deliver an accessible, valued and effective service across your designated region. Responsibility for the training, development and wellbeing of the regional team. 
• Lead the delivery of Kidney Care UK service and funder required outcomes into service delivery aligned with the Kidney Care Patient Support service strategy.
• Through in-person attendance at stakeholder events and meetings, build strong relationships with key decision makers and influencers in health and care commissioning and delivery in your region.
• Develop and maintain effective monitoring and measurement to demonstrate the outputs and effectiveness of the service and its impact on patient experience and outcomes. 
• Using data and insight, report internally and externally with updates on regional issues, needs and challenges to inform service development.
• Manage the budget designated for your region, keeping accurate records of expenditure and reporting.
• Act as an organisational Designated Safeguarding Person in accordance with policy and procedures.

​About you

We’d love to hear from you if you have:

• Understanding of the workings of NHS patient care pathways.
• Experience of delivering patient support services in a kidney or related health condition environment.
• Understanding of kidney disease and the needs of people with kidney disease, their families and their carers.
• The ability to influence, inspire and effectively manage a team.
• Excellent interpersonal skills including the ability to listen, with experience in building credibility with senior external stakeholders and managing relationships with diplomacy.

Experience of working within an NHS charity or large health related fundraising environment is highly desirable,as is understanding of relevant UK benefits legislation and entitlements.

Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.

Apply today
If you feel the role is for you we’d love to hear from you.

Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.

CVs submitted without a cover letter will automatically be rejected.

Closing Date: 3rd August (9am)

Provisional Interview Dates:

Ist stage interviews: 7th or 10th August 

2nd stage interviews 18th August

Please note we will be reviewing applications as they come in and may choose to close the advert early.

We look forward to hearing from you.

About Us

NCT is the national charity for pregnancy, birth, infant feeding and early parenthood. 

Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe. 

Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families. 

For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone. 

We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions. 

About the role 

This is an exciting opportunity to lead NCT’s marketing through an important period of growth, change and brand development, joining us for a 12 month fixed-term contract to cover maternity leave. 

As Head of Marketing, you’ll lead our integrated marketing function, with a clear focus on driving income growth, particularly through course bookings, strengthening how parents see and experience NCT, and supporting wider revenue generation through partnerships. 

You’ll bring together brand, content, campaigns and performance marketing so that our activity is more coordinated, audience-led and commercially focused. Working closely with colleagues across Parent Services, Fundraising, Digital Product and the wider organisation, you’ll make sure marketing plans are clearly connected to the outcomes that matter - from first awareness through to booking a course and beyond. 

You’ll also play a key role leading NCT’s Content Studio: a central in-house function designed to deliver high-quality, consistent and effective content across our website, social media, email, campaigns and other channels.

This is a senior leadership role for someone who can balance strategic thinking with practical delivery, brand building with commercial performance, and creativity with clear measurement and accountability. 

Your role will include: 

• Leading a commercially focused marketing strategy that drives course bookings, supports partnership income and strengthens NCT’s visibility with parents. 
• Setting clear campaign cycles and making sure paid, owned and earned channels work together as a coordinated system. 
• Acting as guardian of NCT’s brand, ensuring clarity, consistency and integrity across marketing, communications and wider organisational activity. 
• Leading NCT’s Content Studio, making sure content is high quality, accessible, audience-led and aligned with our brand, messaging and tone of voice.
• Overseeing marketing performance, including paid media, agency relationships, campaign KPIs, budget management and reporting. 
• Using insight, performance data, brand tracking and parent feedback to improve marketing activity and support better decisions. 
• Building strong relationships across NCT, helping teams work together effectively and reducing silos around shared priorities.
• Leading and developing your team with clarity, trust and clear expectations, creating the conditions for people to do their best work. 
• Supporting a culture of inclusive, values-led leadership where fairness, accessibility, collaboration and trust are reflected in how decisions are made and work is delivered. 

About you 

You’ll be a strategic, commercially minded marketing leader who understands how to turn insight into action and activity into measurable results. 

You’ll be confident leading integrated campaigns, managing budgets and using performance data to make decisions. You’ll understand how brand, content, audience insight, digital channels and commercial outcomes connect, and you’ll be able to bring those elements together in a clear, focused and practical way. 

You’ll also be someone who can create pace without creating confusion. You’ll set direction clearly, help people prioritise, and give teams the confidence to move forward. You won’t wait for everything to be perfect before making progress, but you’ll have the judgement to know where quality, consistency and risk need careful attention. 

Alongside this, you’ll be a collaborative and inclusive leader who enjoys working across an organisation, building strong relationships and helping others see how marketing can support shared goals. 

You’ll bring: 

• Experience of leading integrated marketing activity that supports income growth, customer acquisition or commercial performance. 
• Strong understanding of brand, content, campaigns and channel planning, including how different channels work together. 
• Confidence using data, insight and performance reporting to shape strategy and improve activity. 
• Experience managing budgets, forecasting spend, and making decisions about return on investment. 
• Strong judgement, with the ability to balance brand building, income performance, audience needs and organisational priorities. 
• The ability to lead teams through delegation, coaching and clear decision-making.
• A proactive, improvement-focused approach, with confidence introducing new ways of working and helping teams become more forward-looking.
• Excellent stakeholder engagement skills and the ability to work well across boundaries.
• Strong emotional intelligence, resilience and judgement, particularly when working through change or ambiguity.
• A commitment to NCT’s purpose, values and ambition to be there for every parent. 

Our Benefits – What we offer you 

We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays) 
• Pension matched up to 5% 
• Flexible working options to suite your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more 
• Cycle to work scheme to support sustainable commuting 
• Life Assurance for peace of mind 
• Free eye test for all staff, with further discounts 
• Blue Light discount card

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you.Ready to make a difference? Apply now and be part of something truly special. 

Severn & Wye Nature Programme Manager
Shrewsbury, Shropshire
£40,019 - £46,337per annum (FTE), depending on skills and experience + 7% pension contribution

6 months Fixed Term Contract, Maternity Cover
0.6-0.8 FTE (21 or 28 hours per week / 3 or 4 days per week depending on candidate’s experience and circumstances)

Evening and weekend work may be required from time to time. Paid overtime is not available, but time off in lieu of hours worked will be given.

Closing date – 3rd August 2026
Interviews will be held 17th-21st August 2026

Severn & Wye Nature (SWN) is a partnership of the region's leading environmental organisations, bringing together nine Wildlife Trusts alongside The Heart of England Forest, WWT, the National Trust, RSPB, Severn Rivers Trust and The Woodland Trust. We are taking action to kickstart nature’s recovery in the heart of England and Wales. By working collaboratively, we can deliver ambitious restoration programmes across a vast landscape – linking together nature, farming and finance for positive change. 

What you will be doing:

As Programme Manager, you will provide continuity of leadership during a critical transition period. The focus will be on maintaining strategic direction, progressing priority projects and strengthening the programmes position to secure funding and move into delivery. The postholder will not be expected to deliver the full programme workplan but will play a key role in progressing priority opportunities, developing early-stage business cases and supporting business development activity with funders, buyers and partners.

Working closely with a wide range of partners, you'll provide strategic leadership and coordination, identify and develop new funding opportunities, and refine the programme's pipeline of projects to ensure they are aligned with market demand and delivery readiness.

You will have:

• Strong programme management and strategic delivery experience
• Experience developing or contributing to business cases, funding bids or investment propositions
• Ability to translate complex projects into clear, compelling value propositions
• Strong stakeholder engagement and relationship management skills
• Excellent organisational and communication skills
• Experience in environmental programmes, natural capital or nature recovery is advantageous

This is a fixed term contract of six months but provided further funding is secured it could be extended for a further 4-6 months to cover the remainder of the maternity period.

The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates.  Please let us know if you require any adjustments to make our recruitment process more accessible.

Why work for us - benefits we offer:

• 25 days holiday plus Bank Holidays and Service-related holiday (pro-rated for part time staff)
• Salary sacrifice benefits
• Life assurance
• Generous pension - company contribution 7%, employee contribution 3%
• Enhanced Sick Pay
• Flexible working policy
• Employee Assistance Programme
• Staff discounts
• Employee away days
• Enhanced pay for maternity and adoption leave
• Coaching 
• Support with training and development to assist career progression
• Inclusive & supportive work atmosphere

About us:

Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.

We are seeking a dedicated and compassionate Triage & Early Interventions Officer to join our Operations team in Wakefield, working 22.5 hours a week.

Do you want to make a difference every day? Do you want to contribute change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

We're looking for a compassionate and resilient Senior Support Worker to join our Mental Health Service located in Richmond. No personal care or experience required, just the right values.

£30,905.00 per annum, working 40 hours per week..

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
• Free DBS (take this out if BSW advert)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

As a Senior Support Worker, you will be expected to undertake duties as part of the management team which include supporting the team with their responsibilities whilst working flexibly to respond to the needs of applicants referred to the project from our local authority.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Post-holders will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Management Competency Model. More specifically, the post-holder will:

• Work proactively with the team to handle the service caseload and support an effective tea approach to meeting with each customer's identified needs.
• Motivate the team and champion a positive culture within the service.
• Contribute to a positive service environment, ensuring the service is supportive and a place of stability for customers. This includes working flexibly and being proactive.
• Where appropriate take on the lead role or Specific Point of Contact for key partner agencies.
• Co-produce the daily living element of support alongside customers and partners with a view that the assessment process builds on the existing model offering a range of activities to support peoples Recovery Capital.

The above sets out the post's key responsibilities. The post holder will be required to undertake various tasks and duties to ensure that these key responsibilities are effectively met.

About you:

• Enjoys social interaction and the company of others, networks in local business community.
• Approachable and open behaviour.

What you'll bring:

Essential:

• Has relevant sector work experience.
• NVQ Level 3 in Health and Social Care or equivalent

Desirable

• Other relevant professional memberships and/or specialist qualifications.
• Demonstrable experience of supporting vulnerable adults with Learning Disabilities

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Employment Specialist to play a pivotal role in our Employment Service in Harrow and Hounslow.

Sounds great, what will I be doing?

An Employment Specialist helps people with mental health conditions, disabilities, or other barriers to find, keep, or return to work. They manage a caseload of clients, provide one-to-one support such as career guidance, CV writing, job searching, interview preparation, and workplace coaching, while also building relationships with employers to create job opportunities and arrange workplace adjustments when needed. They track client progress, maintain accurate records, and work closely with healthcare and community services to help clients achieve sustainable employment outcomes.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The essential skills for this Employment Specialist role are the ability to build trusting relationships with clients, strong communication and interpersonal skills, knowledge of supporting people with mental health conditions or other barriers to employment, and the ability to motivate and coach people towards work goals. The role also requires good organisation and time management, experience managing a caseload, confidence engaging with employers and partner organisations, accurate record-keeping and administration skills, and proficiency with Microsoft Office and databases. Being empathetic, person-centred, self-motivated, and committed to equality and diversity are also important personal qualities.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We have an exciting opportunity for a Caseworker to join the team Children and Young People team based in Lancashire, working 37.5 hours a week. This role is offered as a homebased role but with the expectation to travel across the Lancashire area.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafe
• Ongoing training & support with opportunities for career development & progression

About the role

This role is based in Lancashire and there is a requirement for travel throughout the area.

As a Caseworker you will be:

• Managing a caseload of Victims of Crime with the highest level of need, both directly, through in-depth, 1:1 support, and indirectly, by working other service providers. Undertaking face to face support, case-tracking and management
• Promoting the work of Victim Support by attending local community and public events

You will need:

• A proven track record of successfully delivering a service and working directly with clients or service users in a statutory, voluntary or Multi-Agency Setting(s)
• Experience of Managing a caseload including complex case management.
• An understanding of the requirement for confidentiality and safe working practice and maintenance of files in accordance with the data Protection Act and other legal requirements
• Knowledge of an active commitment to promoting equal opportunities and diversity
• Experience of managing safeguarding issues and relevant legislation

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

This role combines direct energy advice for residents with day-to-day team leadership. It would suit an experienced advisor who is ready to take on additional responsibility, support colleagues and help maintain high standards across Selce’s award winning energy advice services.

This is an exciting opportunity for a practical, compassionate community professional who wants to help households reduce energy costs, improve comfort at home and build resilience during a challenging time for many residents. Trusted, face-to-face advice in people’s homes is central to the role, particularly for households at risk of fuel poverty who may need impartial support to access the help available to them.

As an experienced Home Energy Advisor, you will carry out home visits across Greenwich, Lewisham, Bromley and Bexley, as well as providing advice by telephone and at community events. You will tailor practical support to each household, helping residents use energy more efficiently, reduce bills where possible, and keep their homes warmer in winter and cooler in summer.

You will be a confident communicator and empathetic listener, able to understand the specific challenges faced by vulnerable households and respond with clear, positive and practical solutions.

Alongside advice, you will help residents install simple energy-saving measures such as LED bulbs, draught excluders and radiator reflectors. You will also signpost households to wider support, including funded retrofit measures, financial and debt advice, and health and wellbeing services.

This role would suit someone who is organised, proactive and motivated by making a tangible difference to local people. You will be comfortable working independently in residents’ homes, collaborating with colleagues and partners, and contributing to a community-led organisation committed to a fairer, greener future.

Alongside your direct advice work, you will act as Team Lead and mentor for Selce’s team of energy advisors, helping colleagues feel supported, confident and equipped to deliver effective services.

As Advice Team Lead, you will help ensure our advice services are delivered to a consistently high standard. You will help coordinate, motivate and support staff to deliver quality services and achieve agreed targets and objectives.

Experience of people management is desirable, but the role may also appeal to an experienced energy advisor with strong technical knowledge who is looking to develop supervisory skills and support holistic service delivery across related advice areas.

Excellent organisational and communication skills are essential, along with a solution-focused approach and an understanding of how to motivate individuals to succeed. You will bring a positive, collaborative approach to leading a team and working with others to achieve wider organisational goals.

The Role:

· Provide clear, practical and impartial energy advice to residents, tailored to their individual circumstances, through home visits, telephone support and outreach events.

· Deliver home energy support to vulnerable residents, including low-income households, older people, disabled people and families with young children.

· Use initiative and sound judgement to identify residents’ energy-related challenges and recommend appropriate solutions.

· Install simple energy-saving measures in homes, such as LED bulbs, draught excluders and radiator reflector panels.

· Support householders to access additional help, including funded retrofit measures, financial and debt advice, health and wellbeing services, and other relevant support.

· Advocate for householders with energy suppliers where appropriate, helping residents to resolve issues, reduce costs and access available support.

· Recognise safeguarding concerns and follow organisational safeguarding procedures, escalating concerns appropriately.

· Handle sensitive personal data safely and confidentially in line with organisational data protection policies and procedures.

· Complete accurate records of all resident engagement, support provided and outcomes achieved using the appropriate systems.

· Manage a diary of appointments, visits, meetings and outreach activity, ensuring visits and calls remain focused while demonstrating empathy and understanding.

· Work effectively with Selce colleagues, partner organisations and community groups to deliver joined-up support for residents.

· Act as Team Lead for Selce’s energy advice team, providing day-to-day guidance, encouragement and practical support to advisors.

· Support advisors to manage caseloads, prioritise work appropriately and deliver timely, high-quality support to residents.

· Provide mentoring, coaching and informal supervision to energy advisors, helping colleagues develop confidence, knowledge and good practice.

· Monitor service quality, casework standards and resident outcomes, identifying improvements and sharing learning across the team.

· Contribute to planning, reporting and performance monitoring for funded projects and wider advice work, helping the team meet agreed targets and objectives.

· Support induction and training for new advisors, including sharing technical knowledge, service procedures and safeguarding expectations.

· Work closely with the Operations Manager to escalate risks, resolve operational issues and support continuous improvement.

· Develop and maintain relationships with local partners to support regular referrals into the project.

· Maintain awareness of wider local support networks and make appropriate referrals to services that can assist residents with their wider needs.

· Monitor and maintain stock levels of materials, tools and equipment, ensuring they are used safely and kept in good order.

· Carry out administrative duties accurately and to a high standard, including data inputting, paperwork and reporting.

· Promote the project within the community, including through energy advice cafés, events and other outreach activity.

· Work towards agreed goals and targets with a minimum of supervision, while contributing actively to the wider team.

· Provide excellent customer service and maintain a friendly, respectful and positive approach with all clients and partners.

· Comply with all organisational policies, procedures and systems, and actively promote a positive image of Selce.

· Undertake any other duties commensurate with the level of the post.

Person specification

Essential skills, experience and qualities

· An energy advice qualification, such as NEA Level 3 Energy Awareness, Domestic Energy Assessor or Retrofit Assessor.

· Knowledge of domestic energy efficiency, fuel poverty, retrofit, community energy or related advice services.

· Experience of giving energy advice or supporting residents with financial, housing, energy-related or welfare issues.

· Current knowledge of the energy efficiency and fuel poverty sector, including the roles of public, private and voluntary sector partners in tackling related challenges.

· Active listening skills and a customer-focused approach, with the ability to respond calmly and empathetically in difficult situations.

· Experience of working with diverse communities, including people who may face barriers to accessing advice or support.

· Excellent organisational and coordination skills, including the ability to manage appointments, events, priorities and deadlines.

· Ability to provide day-to-day guidance, support and encouragement to colleagues, helping them work confidently and effectively.

· Strong coordination skills, with the ability to support team planning, allocate or prioritise work, and help ensure services are delivered to a consistently high standard.

· Ability to monitor quality, identify issues or risks, and escalate concerns appropriately while contributing to continuous improvement.

· Methodical, accurate and detail-focused approach to record keeping, reporting and administration.

· Competence in Microsoft Office applications and confidence using digital tools, CRM systems or similar platforms to manage data and evidence impact.

· Good understanding of confidentiality, data protection and media consent processes, and ability to maintain the highest level of confidentiality.

· Ability to adapt to changing project needs, solve problems constructively and remain solution-focused under pressure.

· Self-motivated, proactive and collaborative, with the ability to work independently and as part of a team.

· Positive and collaborative leadership style, with the ability to motivate others, share knowledge and promote good practice across the team.

· Excellent verbal and written communication skills, including the ability to produce clear reports, updates and publicity materials.

· Passion for helping people and supporting households at risk of fuel poverty.

· Willingness to undertake training and development in line with the needs of the role and the organisation.

· Clear DBS check less than 12 months old, or willingness to obtain one before appointment.

Desirable skills, experience and knowledge

· Strong presentation, facilitation and public-facing communication skills, with the confidence to engage residents, partners and community groups.

· Ability to build, maintain and develop community-level partnerships and referral networks.

· Experience in a communications, participation, community development or outreach role, particularly within the voluntary, community or public sector.

· Experience of supervising, mentoring, coaching or supporting staff, volunteers or peers in a service delivery setting.

· Experience of supporting team performance, including monitoring caseloads, reviewing service quality, contributing to reporting or helping colleagues meet agreed targets.

· Experience of induction, training or knowledge-sharing within a team, including supporting colleagues to follow procedures and develop confidence in their role.

· Experience of facilitating workshops, community groups or participatory activities that support positive community outcomes.

· Good influencing and negotiation skills, with the ability to work constructively with a wide range of partners and stakeholders.

· Ability to communicate in another community language spoken locally.

· Full clean driving licence and access to a vehicle.

About South East London Community Energy

South East London Community Energy (Selce) was born in 2014, when a group of people living in Greenwich & Lewisham became so concerned about climate change that they decided to come up with a formula that would help to create a clean and just energy future. 

Throughout our first ten-years, we have set up projects that address inequality and seek to reduce our collective carbon footprint at different points in the energy systems.

To date we have built 12 solar arrays on community buildings in SE London and 11 buildings’ lighting systems to be more energy efficient.  We are opening share offers this year for further lighting system upgrades and solar arrays on community buildings. 

We’ve helped well over 4000 house holds with their energy bills and we are pleased to now be able to help homeowners make their homes more energy efficient through the Love Lofts and Future Fit Homes pilot programmes.

About Our Energy Advice Services

Almost one in ten households cannot afford to heat their homes adequately. Our award winning team of energy advisors provide practical guidance and support to households who are struggling to pay their fuel bills. They advise clients about how to reduce their fuel bills by switching suppliers or accessing discounts or changing behaviour or by fitting small practical energy-saving measures such as low energy light bulbs and draft proofing. They also support the householder to access funded home energy improvements such as loft, cavity wall insulation or heating upgrades.

Benefits:

25 days annual leave (plus bank holidays)
4% employer pension contribution
Flexible and hybrid working
 

Sporting Events Officer

Salary: £31,000–£33,000 per annum
Location: London (Hybrid – minimum 2 days per week in our City office)
Contract: Permanent, Full-time (35 hours per week)

Join Team Tommy’s and help save babies’ lives.

An exciting opportunity to join the Sporting Events fundraising team at Tommy’s and help raise over £2.4m towards vital life-saving research to help save babies’ lives. We have a multitude of running, trekking and challenge events in our portfolio, and this role has visibility across all of them. It’s a fantastic opportunity for someone looking to broaden their fundraising events experience and develop their career in a supportive, ambitious team. 

As Sporting Events Officer, you'll support the delivery of Tommy’s sporting events programme, helping to recruit, engage and steward thousands of supporters while ensuring excellent event administration and supporter experience. You'll work across participant recruitment, fundraising, supporter communications, event delivery and data management, playing a key role in helping the team achieve its ambitious fundraising targets. [Sporting E...PACK 2026 | PDF]

About You

We're looking for someone who is:

• Highly organised with excellent attention to detail
• Passionate about delivering great supporter experiences
• Experienced in administration and customer service
• Confident building relationships with supporters and colleagues
• Comfortable managing multiple priorities in a fast-paced environment
• Interested in fundraising, events and mass participation challenges 

Why Tommy's?

Join a passionate organisation dedicated to stopping the heartbreak of baby loss and making pregnancy and birth safer for everyone. You'll be part of a collaborative team, gain exposure to a wide range of fundraising events, and have opportunities to develop your career while making a genuine difference.

How to Apply

To apply, please submit your CV and a covering letter via CharityJob, outlining how your skills and experience meet the requirements of the role.

For full details of the role, including the complete job profile, responsibilities, person specification and further information about Tommy's, please refer to the Recruitment Pack. 

Tommy’s is committed to creating an inclusive recruitment process. If you have a disability, long-term health condition, or require any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to discuss how we can support you.

Closing date: Monday 3 August 2026. Applications will be reviewed after the closing date.

Thank you in advance for your interest in joining Team Tommy's. We look forward to hearing from you.

Passionate about democracy, education and young people? 

Young Citizens is a national citizenship education charity with nearly 40 years' experience inspiring active citizenship among children and young people. 

As curriculum and policy change accelerates, including Votes for 16 reshaping how young people engage in civic life – we're focused on ensuring active citizenship sits at the heart of how the next generation is prepared to participate in and protect a thriving democracy. 

About the role 

We're looking for an ambitious, commercially minded Corporate Partnerships Manager to lead our corporate partnerships and drive the income that powers our work. This is more than a corporate partnerships role—it's your opportunity to lead income generation for a growing national charity. You'll shape our fundraising strategy, influence our future business model and broaden your expertise across corporate partnerships, trusts and grant funding, and organisational growth. 

Working closely with the CEO, Senior Finance Manager and colleagues across the organisation, you'll identify and secure new funding opportunities, build strategic partnerships with corporates, trusts and foundations, develop compelling funding propositions, and create sustainable income that enables more children and young people to become active citizens. This role is hands on, managing all elements of the partnership and income process, ensuring the charity builds on our existing income and works with senior leadership to develop new opporutnities. 

If you have a track record of securing funding, driving forward a busy pipeline, building senior stakeholder relationships and turning opportunities into sustainable partnerships, we'd love to hear from you. 

This is a rare opportunity to take ownership of a critical organisational function, broaden your fundraising and business development portfolio, and play a leading role in the growth of an ambitious national charity. 

We're looking for someone who brings:  

• Drive that delivers quality results   

• Comfort with intensive and high-volume delivery of memberships, programmes and/or relationships  

• Enthusiasm for problem-solving, in a team and proactively in your role  

• An ability to learn fast and self-teach, from databases to how we communicate internally  

• A desire to develop your skills as a well-rounded member of a social impact organisation  

Why Join Us? 

This is a high-impact role with real scope to shape how Young Citizens grows its income, partnerships and long-term sustainability. You will work closely with senior leadership, take ownership of a key organisational function, and directly contribute to scaling our impact over the coming years.  

You will join a purpose-led, ambitious and collaborative team committed to strengthening democracy by equipping young people with the skills, knowledge and confidence to participate actively in society. 

We are a growing, agile organisation with a strong focus on learning and development. We invest in our people and provide real opportunities to build expertise, take ownership and grow alongside the organisation as we scale over the next three years.  

We combine a results-driven culture with flexibility in how we work. Our benefits include 28+ days of annual leave (plus 8 bank holidays), volunteering days, office closure over the Christmas period, full pension contributions on the first 8%, and enhanced leave packages. 

As a relatively small yet national team, you will have the opportunity to work across the organisation and closely with the CEO, influencing how we improve our programmes, and see the direct impact of your work on our mission. 

If you're looking for a role where you can develop your career, take on real responsibility, and help strengthen democracy through education, we'd love to hear from you. 

Download the full recruitment pack for more information about the role, progression with Young Citizens and how to apply. 

A Few Useful Notes When Applying  

If you are excited by the opportunity to build partnerships that help more young people become active citizens, we would love to hear from you. Please submit your CV and a cover letter addressing the application questions in the full job pack, which also contains further details on the application process. 

Additional Information 

• Applicants must have the right to work in the UK. 

• Offers of employment are subject to satisfactory references. 

• We welcome applications from candidates from all backgrounds and are committed to creating an inclusive workplace. 

• We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Payroll Manager to play a pivotal role in our HR Data, Systems & Payroll Service in London.

Sounds great, what will I be doing?

As Hestia's Payroll Manager, you will lead the delivery of an accurate, timely, and compliant payroll service for more than 1000 colleagues across the organisation. You will act as Hestia's in‑house payroll specialist, ensuring full compliance with UK payroll legislation, HMRC requirements, and best practice across all statutory payments, deductions, and year‑end processes. You will take ownership of our ResourceLink payroll system, using your technical expertise to configure and maintain pay elements, pension schemes and workflows. You will oversee payroll related system updates, testing, and continuous improvement to ensure the payroll function remains efficient, reliable, and fit for purpose. You will manage and develop the Payroll team, coordinating day‑to‑day operations and ensuring the team delivers a seamless end‑to‑end payroll service.This role is ideal for someone with deep knowledge of UK payroll legislation, strong analytical and systems skills, and a commitment to delivering an excellent service to colleagues across Hestia.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We are seeking an experienced payroll professional with a relevant payroll management qualification such as CIPP or equivalent expertise, supported by ongoing professional development and up‑to‑date knowledge of legislation and best practice. You will bring over five years of UK payroll experience, including managing large and complex payrolls with multiple pension schemes, alongside a strong understanding of HMRC requirements, PAYE processes, P11D reporting and end‑of‑year procedures. The role requires solid knowledge of pensions regulations, excellent analytical and problem‑solving skills, and the ability to communicate complex payroll and pension matters clearly to non‑technical stakeholders. Proficiency in Zellis ResourceLink, advanced Excel skills such as VLOOKUPs and pivot tables, and confidence working with large data sets are essential, as is accuracy, attention to detail and the ability to prioritise effectively under pressure. Strong interpersonal skills, a collaborative approach, and a commitment to equality, diversity and inclusion are key to succeeding in this role.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

DRIVE Independent Domestic Violence Advisor (IDVA)

Location: Preston & Lancaster Community Services

Salary: £30,200.00PA FTE

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the role

An exciting oppurtunity has arisen within Safenet Lancashire Community Outreach team for a DRIVE Independent Domestic violence Advisor supporting High risk victims of domestic abuse in the community.

Using your experience of delivering support to victim of domestic abuse, you will provide high quality and pro-active front line service helping to keep survivors safe. You will be assessing risk, completing safety and support plans, and ensuring the service offer is accessible and inclusive to all.

We are looking for high calibre, passionate, caring individuals who are excellent team players and are committed to providing high quality, trauma informed services for victims and survivors of domestic abuse. 

For further details about the roles, please refer to the relevant role profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

Essential:

• Twelve months experience of working with adults experiencing domestic abuse and violence.
• Have a good understanding of the impacts of the abuse on adults and children.
• Experience of working with adults in a crisis situation.
• Strong Communication skills.
• Experience of key working, completing risk assessments and safety plans, creating support plans, delivering support, in a person-centred and trauma informed approach.
• Proven experience of providing direct emotional, practical and welfare support to women, men and children.
• Ability to build effective relationships, liaising and with agencies and being an advocate.
• To have excellent time management and organisational skills working on own initiative and within a multi-disciplinary team environment.
• An in depth Understanding of safeguarding adults and children.

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online.

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Hybrid role, with minimum of 1 day in the office

Context and Background

At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of experience, and the collective strength of our staff, volunteers, supporters, and partners, we're working to end child abuse and neglect for good.

Over 90 percent of the NSPCC's income comes from voluntary donations, so we reply on the incredible generosity and commitment of all our supporters, large and small.

You'll work as part of one of many teams, which focus on engaging our supporters and ensuring they continue to give their support. You will do this by supporting on high value fundraising events and activities .

The varied role sits within the Volunteer Board Fundraising team which leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees.

These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long -term supporter relationships.

Job purpose

• To contribute towards achieving the team’s objectives by providing event logistics, finance and admin support to the team.

• To support the team in delivering the agreed departmental strategy, goals and fundraising budget.

• To work effectively with other departments in fundraising and other functions within the NSPCC to maximise income for children.Key relationships - Internal

• A member of the Special Events team, reporting to a Team Manager

• Works closely with other colleagues in the team, the Partnerships Department and the wider Income Generation Department to develop and progress key relationships and events

• Proactively engages with staff in other NSPCC Directorates

Key relationships - External

• Provides professional customer service to NSPCC supporters and potential supporters, such as event committee members

• Builds relationships with NSPCC supporters and external contacts

• Builds relationships, negotiates and liaises with NSPCC event suppliers.

Main duties and responsibilities

• To support Senior E vent Managers with the development and delivery of their events, by attending committee meetings, carrying out tasks such as securing prizes, recruiting volunteers, managing small suppliers and completing admin tasks to agreed standards and deadlines.

• To support the Senior E vent Managers by building effective relationships with senior volunteers by attending committee meetings, typing up meeting minutes

• To carry out research for the development of events, such as researching new venues and prize partners.

• To draft and produce written correspondence such as letters, impact reports and other documents as required, using word processing, databases and spreadsheets to required standards.

• To undertake and lead specific fundraising projects as required to support the department’s fundraising.

• To organise and co -ordinate logistics for internal and external meetings on behalf of the team.

• To maintain an efficient record keeping system for the team, including current and archived files, using appropriate manual and electronic systems such as Raisers Edge.

• To provide financial administrative assistance to budget holders, including processing invoices, placing orders, undertaking financial analysis, cash handling and banking in line with NSPCC policies and procedures.

• To undertake the sourcing and compilation of mailing lists as well as the selection and processing of mailings in an effective, efficient and timely way.

Responsibilities for all Staff within the Income Generation / Engagement and Fundraising

• A commitment to safeguard and promote the welfare of children and young people

• To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.

• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.

• To adhere to all the NSPCC’s service standards, policies and procedures.

• To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.

• To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.

• To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.

• To work in a manner that facilitates and encourages inclusion.

• To be pro-active in identifying ways to improve personal and team performance

• To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.

• A commitment to safeguard and promote the welfare of children , young people and adults at risk .

• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.

Person specification

1. Experience of successfully working in a customer focussed environment and confidently liaising both across teams internally and with senior contacts externally to support departmental activities.

2. To deliver a high standard of relationship management to Senior Volunteers by thoroughly preparing and following up from meetings, accurately recording income and keeping accurate records of supporter and event activity.

3. Experience of building effective relationships through face to face interactions with internal and external stakeholders.

4. Well developed written and verbal communication skills to deliver fundraising pitches, ideas and event updates to a range of audiences in a clear, inspiring and confident way.

5. Ability to organise and plan own work, juggle competing demands, manage projects and establish clear timelines and priorities in order to meet agreed objectives.

6. Ability to work collaboratively; demonstrating an understanding of other team member’s goals and priorities. Works well with others as part of a team, giving support, and recognising and drawing from expertise in others.

7. Ability to collect data from various sources, analyse findings and present them clearly and accurately in a way that meets desired outcomes.

8. Good numeracy skills in entering and recording financial data and interpreting, analysing and presenting financial data in clear and accurate formats.

9. Proficiency in using Windows based software packages including word processing, spreadsheets, email and the internet. Experience of Raisers Edge or a comparable fundraising CRM package is desirable but not essential; training provided.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance .

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to therole and the organisation .

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self -declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.