Volunteer coordinator jobs

Help build a community where everyone belongs.

Join the Renewal Programme as our Community Hub Connector and help create a welcoming, inclusive space where local people can connect, access support and thrive. You'll build trusted relationships with residents, community organisations and faith groups, helping people overcome barriers and become active participants in their community.

You will have a strong understanding of the challenges affecting refugees, asylum seekers and people experiencing homelessness, together with the ability to coordinate day-to-day activities, work collaboratively with volunteers and partners, and contribute positively to the charity's ongoing development.

One morning you might be meeting with a local mosque to develop a new partnership. That afternoon you could be welcoming someone who has recently arrived in the UK, introducing them to activities at the Hub and connecting them with the support they need. No two days are the same—but every day is about helping people feel they belong.

Based at our RenewALL Hub in East Ham, you'll coordinate activities, lead community outreach, support volunteers and work alongside statutory, voluntary and community organisations to create opportunities that improve people's wellbeing and strengthen local communities.

This is a varied and rewarding role for someone who enjoys working directly with people, building partnerships and making a tangible difference. You'll support residents facing a range of challenges, including migration, loneliness, disability, digital exclusion and social isolation, ensuring everyone can access opportunities and services in a way that works for them.

This role is funded by the Mercers' Company, and you will contribute towards delivering the agreed outcomes and objectives of the grant.

You'll join a friendly, supportive team within the Renewal Programme, a respected Newham charity that has been serving local communities for more than 50 years. We are committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive. In return, we offer ongoing training and development, an Employee Assistance Programme, generous annual leave and the opportunity to be part of an organisation making a genuine difference every day.

If you're passionate about community development and creating opportunities for people facing disadvantage, we'd love to hear from you.

Help us grow our corporate income, building transformational partnerships and accelerating Habitat GB's mission to tackle housing poverty around the world.

This is an exceptional opportunity to join Habitat for Humanity Great Britain at a pivotal moment in our growth. We have ambitious plans to significantly increase our impact, expand our profile and unlock substantial new investment from the private sector. To do this, we are seeking an experienced, entrepreneurial and relationship-driven Head of Corporate Partnerships to lead the next phase of our corporate fundraising journey.

Reporting to the Director of Fundraising & Partnerships, you will lead the development and delivery of a high-value corporate partnerships strategy, personally securing and growing six-figure and multi-year partnerships with some of the UK's most influential companies. You'll build on strong foundations while creating new opportunities for businesses to engage with one of the world's leading housing and community development organisations.

This is an exciting opportunity to combine strategic leadership with hands-on income generation. You will lead a growing team, shape future investment in the function, and drive delivery of ambitious targets, including £1.3 million in corporate income and more than £500,000 in new business in year one, helping to achieve our ambition to double corporate income over the next three years.

As part of the global Habitat for Humanity network, you'll be able to offer corporate partners compelling opportunities spanning housing, climate resilience, community development, employee engagement and international volunteering. Few charities can match the scale, reach and tangible impact of the partnerships you will create.

We are looking for an outstanding fundraiser and leader with a track record of securing significant corporate partnerships, building high-performing pipelines and inspiring teams to deliver ambitious targets. In return, you'll join a passionate, values-led organisation where your work will directly help more families access the safety, security and opportunity of a decent home.

If you're excited by growth, motivated by impact and ready to build something extraordinary, we'd love to hear from you.

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

Start your Habitat journey here…

We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat before submitting an application.

To apply for the role, please send us your CV and a supporting statement (max two sides of A4).

Job Purpose

 The Head of Corporate Partnerships is accountable for delivering substantial and sustained income growth from the private sector, with clear ownership of income targets, pipeline strength and conversion performance.

The role will lead the development and execution of a high-value, ESG-aligned corporate partnerships strategy, focused on securing and growing six-figure and multi-year partnerships. Combining strategic leadership with hands-on delivery, the postholder will personally lead priority opportunities while building a high-performing, commercially focused function capable of doubling corporate income over a three-year period.

Working closely with the Director of Fundraising & Partnerships, the role will strengthen Habitat GB’s position as a partner of choice for purpose-driven businesses, leveraging the global Habitat network to deliver scalable, high-impact partnerships

Key Accountabilities/Responsibilities:

Corporate Partnerships Strategy & Growth

· Develop, implement and continuously refine a high-value corporate partnerships strategy aligned to organisational growth ambitions

· Deliver significant year-on-year income growth, contributing to the target to double corporate income within three years

· Lead the development of market-leading ESG-aligned partnership propositions, linked to SDGs, climate resilience and inclusive housing

· Identify, prioritise and unlock opportunities with UK-headquartered multinationals and national corporate partners

· Leverage the global Habitat network to secure multi-country and scalable partnership opportunities

Income Generation & New Business Delivery

· Personally lead the end-to-end development of strategic partnerships—from prospect identification through to negotiation and contract

· Secure six-figure and multi-year partnerships aligned to organisational priorities

· Deliver against agreed annual income and new business targets (anticipated to be £1.3m and £500k+ in year one), with a clear trajectory for sustained growth.

· Build and maintain a robust pipeline with a minimum 3–5x coverage ratio, ensuring consistent delivery against targets

· Apply disciplined prospect qualification, prioritisation and conversion methodologies

· Lead complex, high-value negotiations and partnership design

Pipeline Management, Forecasting & Performance

· Own and manage a dynamic, data-driven pipeline, using CRM systems and performance insights to inform decision-making

· Track and report on pipeline health, conversion rates, income forecasting and return on investment

· Work collaboratively with Finance to ensure accurate income forecasting, budgeting and reporting. Embed structured pipeline reviews and performance management processes.

· Ensure accurate forecasting and proactive management of risks and opportunities.

Partnership Management & Strategic Account Growth

· Oversee the strategic management, renewal and year-on-year growth of existing partnerships

· Drive increased partnership value through upsell, cross-portfolio engagement and multi-year agreements

· Ensure strong retention rates and long-term partner engagement

· Act as senior relationship lead for flagship and high-value accounts

· Maximise value through integrated opportunities including employee engagement, brand alignment, volunteering and digital activation

Global Volunteering Programme

• Provide strategic oversight of Habitat GB's Global Volunteering programme, ensuring it supports organisational income, engagement and partnership objectives
• Line manage the Volunteer Coordinator and support the effective delivery, growth and performance of the programme
• Ensure appropriate systems, processes, risk management and safeguarding measures are in place to support the safe and effective operation of the programme
• Embed Global Volunteering opportunities within corporate partnerships and supporter engagement activity to maximise participation, income and impact

Team Leadership & Capability Building

· Lead and develop the Corporate Partnerships team, currently comprising the New Business Manager and Volunteer Coordinator, with planned responsibility for the Corporate Partnerships Manager and New Business Executive roles as these positions are recruited

· Set clear objectives, KPIs and expectations aligned to income delivery and pipeline development

· Build a high-performing, accountable and commercially focused team culture

· Support capability development in pipeline management, negotiation and partnership growth

· Ensure effective use of systems, data and insight across the function

Proposition Development & Cross-Organisational Leadership

· Work collaboratively with Impact and Programmes teams, as well as other Fundraising & Partnerships colleagues to develop compelling, tailored partnership propositions

· Influence and align senior internal stakeholders to prioritise and deliver high-value opportunities

· Ensure all partnership propositions clearly articulate impact, value and alignment with corporate ESG priorities

· Drive innovation in corporate partnership “products”, responding to evolving market demand

External Profile, Influence & Market Positioning

· Position Habitat GB as a leading partner for corporate social impact and ESG-driven collaboration

· Build and maintain strong relationships with senior corporate stakeholders and decision-makers

· Represent Habitat GB at external forums, events and networks to build visibility and generate opportunities

· Contribute to thought leadership and sector engagement

Risk, Compliance & Due Diligence

· Ensure robust corporate due diligence processes and proactive management of reputational risk

· Maintain compliance with fundraising regulation, ethical standards and organisational policies

· Protect and enhance Habitat GB’s brand through careful partner selection and management

Person profile:

· Proven track record of securing six-figure+ corporate partnerships, including complex, strategic and multi-year deals

· Significant experience in corporate fundraising, partnerships or business development in a charitable or other relevant context

· Demonstrable success in building and converting high-value pipelines

· Experience managing and growing strategic partnerships and key accounts

· Experience leading complex negotiations and high-level stakeholder engagement

· Experience of line management or leading high-performing teams, including leading teams through growth, change or transformation

· Strong understanding of corporate fundraising, ESG, CSR and sustainability agendas

· Commercially astute with the ability to align corporate objectives and social impact

· Strong understanding of pipeline management, forecasting and performance metrics

· Excellent written and verbal communication skills, with the ability to influence at senior level

· Highly delivery-focused, with a strong track record of meeting or exceeding income targets

· Strategic thinker with the ability to translate strategy into measurable results

· Strong relationship builder with credibility at senior/executive level

· Data-driven and disciplined in pipeline and performance management

· Creative and solution-oriented in developing partnership propositions

· Strong influencing skills in complex and matrix environments

· Results-driven, resilient and accountable

· High integrity, professionalism and sound judgement

· Strong alignment with Habitat GB’s mission and values

· Collaborative, inclusive and values-led leadership style

· Commitment to equality, diversity, safeguarding and ethical practice

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

• Title: Delivery Manager (South)
• Location: Remote with regular travel (This is a home-based role with regular regional travel.  Candidates based in London or South Wales are particularly encouraged to apply, as these areas currently  have the highest concentration of GFS groups and delivery activity.) 
• Contract: Permanent 
• Hours: 35 hours per week
• Salary: £42,500 per annum
• Holidays: 25 days per annum and bank holidays
• Reporting to: Head of Delivery
• Responsible for: Group Coordinators, School and Group Coordinators and Lead Group Volunteers
• Closing Date: Midnight on Sunday 16th August 2026

About GFS

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and 
young women. We believe in challenging gender inequality by empowering girls and young 
women. We achieve this by providing groups where girls and young women build friendships, 
gain confidence, and learn that they are unstoppable.

We create a programme of activities designed to develop confidence, self-esteem, emotional 
wellbeing, and resilience, and recruit and train women volunteers to run those activities in a 
single gender space. We prioritise working in areas of disadvantage. 

About the job 

As Head of Delivery (South) at GFS, you will play a key role in maintaining the smooth running of 
programmes, supporting impact measurement, and helping to promote GFS locally and 
regionally. 

Full information about the role, person specification, and application process can be found in the JDPS and Job Pack.

How to apply? 

To apply for a role at GFS, please submit the following: 

• An anonymised CV (please remove your name, contact details, and any other personal  identifying information). 
• An anonymised Application Form (please remove your name and any other personal identifying information). 
• Diversity Monitoring Form (optional)
• When submitting your application, please include your full name, contact details and location in the body of your email, rather than within the anonymised documents. 
• Please send these documents to our recruitment team - email found in the JDPS doc. 
• Closing Date: Midnight on Sunday 16th August 2026.

If you require any adjustments to support your application or the interview process, please let us
know — we’re very happy to help

Help create safe, welcoming spaces where LGBTQ+ young people can thrive.

At Brighter Futures Together, we believe every young person deserves somewhere they can feel safe, accepted and able to be themselves.

Q Hub is our growing LGBTQ+ youth project supporting young people across Buckinghamshire, Slough and Windsor through welcoming youth groups, social activities, community events and opportunities to shape the services they use.

We're looking for an experienced youth or community worker to join our team and help deliver life-changing opportunities for LGBTQ+ young people.

This is more than running youth groups. You'll build trusted relationships, create spaces where young people feel they belong, and help develop a project that's making a real difference across the region.

About the role

Working alongside the Q Hub Project Lead, you'll coordinate and deliver activity within your local area while supporting the wider Q Hub programme across Buckinghamshire, Slough and Windsor.

No two weeks are the same. You might be planning a youth group, meeting with a local school, organising a community event, supporting volunteers or working directly alongside young people.

What you'll be doing

• Coordinating and delivering inclusive LGBTQ+ youth groups and activities.
• Building positive, trusting relationships with young people.
• Planning engaging programmes that reflect young people's interests and ideas.
• Developing partnerships with schools and community organisations.
• Supporting volunteers and sessional staff.
• Helping evaluate and develop the project as it continues to grow.
• Working as part of a friendly, supportive team committed to improving outcomes for young people.

This role could be perfect for you if...

• you have experience working with young people or community groups.
• you're passionate about creating welcoming, inclusive spaces where young people feel they belong.
• you're organised and enjoy coordinating projects as well as delivering front-line youth work.
• you're confident building relationships with young people, families and partner organisations.
• you enjoy working independently while being part of a supportive team.
• you're happy working flexibly, including regular evenings.

Experience supporting LGBTQ+ young people is welcomed, whether through professional roles, volunteering, community involvement or lived experience.

What you'll receive

• £15.00 per hour (PAYE, including rolled-up statutory holiday pay)
• Flexible zero-hours working
• Full induction and safeguarding training
• Regular supervision and support
• Ongoing professional development
• Support to work towards a recognised youth work qualification
• Opportunities to grow with an ambitious and expanding organisation
• A welcoming team where lived experience is valued alongside professional expertise

Key information

Location: Working across Buckinghamshire, Slough and Windsor (office base at Marlow Youth & Community Centre)

Contract: Zero-hours

Hours: Flexible, including regular evening youth groups with occasional weekend events.

Closing date: Monday 10 August 2026 (10am)

Interviews: Monday 17 August 2026

Applications will be reviewed as they're received and we may close the vacancy early if sufficient suitable applications are received.

At Brighter Futures Together we know great youth workers come from many different backgrounds. If you're excited by this opportunity but don't meet every single requirement, we'd still encourage you to apply.

School Partnerships Officer

Help transform children's futures while developing tomorrow's leaders.

We're looking for an enthusiastic and relationship-focused School Partnerships Officer to join an award-winning youth and education charity tackling educational inequality.  Every day you'll work alongside schools to help children furthest from opportunity thrive, while leading and developing a team of inspiring young Volunteer Mentors as they complete a life-changing year of service.

If you're passionate about young people, education and creating lasting social impact, we'd love to hear from you.

Position: Schools Partnerships Officer (internal title: School Programme Impact Officer)

School Location:  HA1 2JG - 2 days school based

Training Location: N1 9JP - 1 day per week (with some working from home)

Salary: £30,469 per annum pro rata

Hours: Part-time, 3 days per week with 1 day being a Friday; the other 2 days flexible. Working hours are 8:00-4:30, Monday to

Contract: Permanent

Closing Date: 14th August 2026

Interview Date: From 12th August 2026 onwards

About the Role

This is a rewarding opportunity to play a key role in supporting young people through education by acting as the vital link between partner schools and a team of inspirational volunteer mentors.

Working closely with schools, you will coordinate and oversee the successful delivery of the charity's in-school programme, ensuring volunteers have the guidance, support and resources they need to make a lasting difference to pupils' lives. Alongside programme coordination, you will help develop volunteers throughout their year of service, supporting their professional development while building strong relationships with schools and key stakeholders.

The role is predominantly school-based from Monday to Thursday, with most Fridays spent attending training and development sessions at the Birmingham office or online.

What you'll be doing

● Lead, coach and develop a team of Volunteer Mentors throughout their year of service.

● Build strong partnerships with school leaders and staff.

● Ensure high-quality delivery of City Year's school programme.

● Support volunteers' wellbeing, engagement and professional development.

● Monitor and evaluate programme impact using data and feedback.

● Act as the main relationship manager between City Year UK and your partner school.

● Work collaboratively with colleagues to continually improve the experience for schools, pupils and volunteers.

● Support the delivery of our Leadership Development Programme, helping Volunteer Mentors build the skills, confidence and experience they need for future careers.

About You

We're keen to hear from candidates who are passionate about improving outcomes for children and young people and enjoy building positive relationships with others.

You may come from an education, youth work, volunteering, project coordination or community engagement background, although we're open to a range of experiences as long as you have the right skills and passion.

You'll bring

● Excellent communication and relationship-building skills.

● Confidence working with schools, young people and volunteers.

● Strong organisation and the ability to juggle competing priorities.

● A proactive, positive approach to solving problems.

● The ability to work independently while contributing to a supportive team.

● Good digital skills (Microsoft Office or Google Workspace).

● A genuine commitment to improving opportunities for children and young people.

Experience of working in, or alongside, schools would be beneficial but is not essential.

If you're looking for a role where you can make a genuine difference to the lives of both young people and volunteers, we'd love to hear from you.

About the Organisation

This national youth and education charity empowers diverse young adults to spend a year volunteering in schools, helping children who are furthest from opportunity to thrive. Through mentoring, tutoring and positive role modelling, volunteers support pupils both inside and outside the classroom while developing valuable skills for their own future careers.

Other roles you may have experience of include: School Partnerships Officer, School Coordinator, Programme Coordinator, Education Coordinator, Volunteer Coordinator, Youth Engagement Officer, School Liaison Officer, Programme Officer, Education Officer, Community Engagement Officer, Volunteer Manager, Teaching Assistant, Learning Mentor, Youth Worker, Family Support Worker or Project Coordinator.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

This is a flexible, relationship-led role for someone who loves being out in the community, opening doors, inspiring supporters and turning local goodwill into long-term income to support seriously ill children and their families.

We are looking for an ambitious, energetic and relationship-focused Regional Community Fundraiser to join our fundraising team and grow sustainable support across Sussex. Working from home and spending significant time within your region, you will act as the face of the charity locally, engaging individuals, community groups, schools, local businesses and volunteers.

Hours:28 hours per week Mon – Thurs. Working hours 9 a.m. – 5 p.m. with one-hour unpaid break. 

Contract: Fixed term until 31st March 2027, with the possibility of extension

Responsible to:  Nightingale Service Manager

Location: Richmond upon Thames - User homes, community locations, office (White House Community Centre, Hampton), from home, hospitals – as required by service. Home Working in line with Hybrid Working Policy.

Salary: £32,000 FTE DOE plus 5% pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.

Join a great team providing support to local older people when leaving hospital.

Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised local services in Richmond upon Thames designed to improve wellbeing and enhance independence – including information & advice; a wide range of social & wellbeing centres and sessions; support after hospital discharge; digital skills development; Dementia Friendly Richmond; mental health peer support and home services such as handyperson, housekeeping and gardening. Partnership is a core part of our work – we work in close collaboration with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 50 staff and 100+ volunteers support over 4,000 local older people each year.

We currently have an excellent administrator opportunity for flexible and proactive individual to join our Nightingale Home from Hospital service, which provides much needed free support to local older people who have been discharged from hospital or become unwell in the community – with a particular emphasis on those living alone and without family support. Our

Our small team of team & volunteers are  involved in organising and delivering tasks which facilitate a speedy hospital discharge and make homes safer to avoid admission – including fitting keysafes, moving furniture, shopping, giving advice and coordinating with health & social teams. 

This busy role will include:

- Liaise with referrers, clients, their families and carers to identify the support required upon hospital discharge.

- Developing a holistic plan of support working with others and be able to personally deliver aspects of this support including practical tasks. This could include but is not limited to information & advice, moving furniture, preparing the home for discharge, shopping and organising transport. This will involve working directly in the homes of clients.

- Recording all referrals, actions, progress and data via a CRM / database.

- Ensure the individual receives the support/services they need – working and communicating with staff, referrers, clients, family members, carers, social workers, hospitals and other Age UK Richmond and voluntary sector services. 

We are looking for an individual who has experience in a similar health , social care or voluntary sector setting and is willing to take a hand on role. A good level of IT skills is also required.

Access to a vehicle is required for the role.  

Please click apply to be taken to our website and full details on how to apply. Application deadline is 9 a.m. on Monday 27th July 2026 with interviews on 30th July 2026.

This is a flexible, relationship-led role for someone who loves being out in the community, opening doors, inspiring supporters and turning local goodwill into long-term income to support seriously ill children and their families.

We are looking for an ambitious, energetic and relationship-focused Regional Community Fundraiser to join our fundraising team and grow sustainable support across Surrey. Working from home and spending significant time within your region, you will act as the face of the charity locally, engaging individuals, community groups, schools, local businesses and volunteers.

We are seeking a warm, creative leader for our vibrant creative wellbeing hub in Templars Square. In this hands-on, community-facing role, you will co-design inclusive arts activities that boost mental health, support our wonderful volunteers, and foster deep community connection. No two days are the same! Experience in community arts coordination and safeguarding essential. We warmly welcome applications from underrepresented communities. 

About Urban Synergy
Urban Synergy is an award winning social mobility charity on a mission to help 50,000 9-24 years old people increase their social mobility by 2027. Our proven programmes inspire and mentor young people to increase their financial independence, social mobility and create happier, safer communities. We believe in a world where no-one’s background ever holds them back.

Role Summary
Are you a proactive, organised, and people-focused professional passionate about empowering young people? We’re looking for a passionate individual to join our team to connect schools, role models, and young people through our programmes. You will be involved in coordinating and facilitating our various programmes creating life-changing opportunities for the next generation. If you thrive on building relationships, hosting and delivering impactful events, and making a real difference, this role is for you.

Responsibilities
The main purpose of the role involves:

• Hosting in-person and online events, such as inspirational in-school events with young people and volunteers.
• Securing and recruiting volunteers and managing end-to-end event logistics.
• Maintaining accurate records using CRM systems and other internal tools.
• Collaborating with internal teams to ensure alignment with organisational goals.
• Building and managing positive relationships with schools, speakers, and volunteers.
• Training Volunteers and ensuring the safety and well-being of participants during events.
• Collecting feedback and evaluating event success to support continuous improvement and reporting.

Skills & Experience
Required Skills

• Experience in delivering training and workshops.
• Excellent communication and interpersonal skills, including speaking at events.
• Experience utilising CRM systems or equivalent database management tools.
• The ability to engage and interact effectively with young people and volunteers.
• Creativity and innovation in event design and management.

Desirable Skills

• Project Management experience.
• Experience working with schools, young people, or community organisations.
• Knowledge of mentoring programmes and youth development initiatives.
• Social media or marketing skills to promote events and engage participants.

Benefits

• Hybrid Working.
• 25 days holiday plus bank holidays.
• Pension scheme.

We are looking for a proactive and organised Administrative Support Officer to help keep MaidEnergy running smoothly. This is a varied, hands-on role covering day-to-day administration, communications, finance and governance support, and IT coordination. You will work closely with our Project Coordinators and Directors, and your contribution will be central to the organisation’s effectiveness. 

MaidEnergy is a community-owned renewable energy co-operative working across Maidenhead, Windsor, Egham, Staines, and the surrounding area. Founded in 2010, our mission is to cut carbon emissions and enable community ownership of locally generated renewable energy. 

Since our first solar installation in 2015, our 250+ members have invested over £900,000, funding seven solar PV installations and one ground source heat pump, saving 605 tonnes of CO2, and supplying 2,448 MWh of clean energy to local schools, leisure centres, and community hubs. 

We are a Community Benefit Society, which means we are democratically run with an asset lock to preserve our energy infrastructure for the benefit of the community. Profits are reinvested into new projects and community action. We are part of a growing national movement putting energy in the hands of communities. 

The role is largely self-directed. You will be trusted to manage your own time and priorities, with guidance from and coordination with the team as needed. 

For the right candidate, there is scope to grow beyond the core admin function. We are open to someone who wants to get involved in project-specific and strategic work, or to serve as an extra pair of eyes on work produced by the project coordinators. This is not a requirement of the role, but an opportunity we would welcome. 

As a Support Worker at Ace of Clubs drop-in day centre supporting people who are homeless and facing adversity, you will play a key role in supporting individuals who may be navigating chaotic lifestyles, trauma, and multiple disadvantages. You will provide practical and emotional support, help people access essential services, and work to empower them to move towards independence.

Your role will involve working directly with service users, managing case records, liaising with partner agencies, and contributing to the smooth running of our busy centre. Ultimately, you will support people to overcome barriers, develop essential skills, and build confidence in navigating life challenges and providing advocacy where needed.  In particular, you will be on duty as Support Worker during our busy, daily lunchtime service - responding to the needs of a variety of guests – on a busy day we can reach 150 – 200 guests visiting our service.

In addition, Ace of Clubs works with a wide range of volunteers and partners on a daily basis including food partners, health partners, corporate, individual and client volunteers.  Your role will also be required to support the team in the smooth functioning of these areas, for example liaising with partners on site, showing around volunteers or feeding back any issues during lunch service.

You will also support with the operations and building’s co-ordination, including carrying out weekly health and safety checks as required, i.e. fire alarm checks, legionella checks etc., meeting onsite contractors, counting and logging cash takings, responding and filtering the central email account and making food and supplies orders. You will be provided with comprehensive training in these areas.

Application Instructions

• For your application you need to submit:
- A covering letter (no longer than 1.5 sides of A4) which clearly states how your experience demonstrates your Skills, Competencies and Personal Attributes specified in the Personal Specification. If you do not have direct experience in the charity sector, please consider the skills and experience you have gained in other work, volunteer, studying or extra-curricular activities.
- A CV (no more than 2 pages) that includes Contact Details, Education, Employment, Volunteering/Extra-Curricular (as relevant), 2 x Reference contacts (Employment and Character Reference required).

About The Royal College of Surgeons of Edinburgh

The Royal College of Surgeons of Edinburgh is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 29,000 and growing, with members spanning over 100 countries around the world.

From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 520-year history, there has never been a better time to join the College than now.

Working with us

At the College we aim to embrace views from across the organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee.

To reflect the varying needs across the organisation, we offer a range of policies and benefits for our workforce including a generous 42 days annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons’ Hall Museums.

About the Role

This is not your typical management role.

We are looking for someone who enjoys bringing order to complexity, building trusted relationships and finding practical solutions to difficult challenges. Reporting to the Head of Faculties, you will lead the strategic and operational delivery of three of our six Faculties, working with world leading surgeons and healthcare professionals who generously volunteer their time to advance surgical education and, ultimately, improve patient care across the world.

You will also lead and develop a small, high performing team comprising a Faculty Development Lead, A Faculty Coordinator and shared support from a Coordinator and an Administrator. As a people leader, you will create an environment where colleagues feel supported, empowered and able to do their best work. Balancing day to day operational delivery with longer term development and continuous improvement.

No two days are the same. One morning you might be advising a Faculty Chair on governance matter. By lunchtime

you could be developing a business case for a new educational initiative, supporting your team through a challenging piece of work, or troubleshooting an unexpected operational problem. In the afternoon, you may be leading a cross College project, bringing together colleagues from across departments to deliver a new service, improve member experience or develop innovative ways of supporting our Faculties. Success in this role comes from working collaboratively across the organisation, building strong relationships and bringing people together around shared goals.

This is a role for someone who enjoys variety, thinks strategically but is not afraid to roll up their sleeves, and can switch confidently between coaching a colleague, influencing senior stakeholders, leading collaborative projects and solving practical problems.

You will be joining a supportive leadership team that values curiosity, collaboration and continuous improvement. We believe in giving people the autonomy to lead, the support to develop and the opportunity to shape how our Faculties evolve.

About You

We are looking for someone with sound judgement and a collaborative approach. Rather than having all the answers, we are seeking someone who asks insightful questions, draws on the expertise of others, and helps the team reach the best possible outcomes.

You will be someone who enjoys figuring things out, remains calm when priorities change and is comfortable making decisions in situations where there is not always a clear way forward. You build trust quickly, communicate with tact and diplomacy, and know how to influence without relying on authority.

You will bring experience of leading and developing teams, managing complex stakeholder relationships and delivering projects or services in a professional, membership, healthcare, education or charity environment. We are just as interested in how you work as where you have worked.

We are particularly interested in people who can demonstrate:

· Exceptional relationship building skills and emotional intelligence.

· Experience of leading complex projects involving colleagues from multiple teams, bringing people together to deliver shared outcomes

· A collaborative leadership style that develops people, builds partnerships across teams and brings others with you

· A good understanding of financial management, financial analysis and commercial drivers.

· The ability to assess financial implications and support informed decision making.

· The resilience to remain calm and constructive in complex or sensitive situations.

· Strong problem solving skills and the confidence to make sound decisions.

· The ability to balance competing priorities while maintaining high standards.

· Excellent judgement, tact and diplomacy when working with senior professionals and volunteers.

· Change leadership and organisational development

· A collaborative leadership style that develops people and brings others with you.

· Curiosity, adaptability and a genuine desire to continuously improve services.

· Experience of working in an intercultural context would be a useful advantage.

If you have read this advert and are excited by the opportunity but do not meet every single criterion, we would still encourage you to apply. We know that great people do not always tick every box, and we are committed to supporting talented individuals to grow into the role.

What matters most is your attitude, values and potential. We are looking for someone who is curious, resilient, adaptable and motivated by making a difference.

Looking to the Future

As our Faculties continue to evolve, so too does our approach to supporting them. We are actively developing the capabilities of our team to ensure we can deliver increasingly innovative, insight driven and member focused services.

Alongside the core skills and experience needed for this role, you will have the opportunity to develop expertise in areas such as:

· AI literacy and practical application of emerging technologies

· Workflow automation and process improvement

· Data visualisation, using insight to support decision making

· Service design and continuous improvement

· Systems thinking and designing sustainable solutions

You do not need to be an expert in all of these areas from day one. What matters most is your curiosity, willingness to learn and enthusiasm for helping shape the future of the Faculties function.

Please note that we do not accept CVs and agencies need not apply.

The General Manager is responsible for the day-to-day leadership, operational management and financial performance of Vision 21 Gloucestershire.

The postholder will oversee the delivery of the charity's trading, environmental and community programmes, ensuring they operate effectively, safely and sustainably. They will lead staff and volunteers, manage operational budgets and resources, and ensure the charity's projects achieve their agreed objectives and impact.

The role combines commercial management of Reclaim Furniture Reuse and the local council bulky waste contract, with oversight of Vision 21's wider programmes, including ‘The Greenhouse’ (charity office and community space), Libraries of Things, Repair Cafés, community growing projects and other sustainability initiatives.

Working closely with the CEO, the General Manager will translate the charity's strategy into effective operational delivery, ensuring the organisation remains financially resilient and community focused.

Key Responsibilities

Operational Leadership

• Lead the day-to-day operation of Vision 21 Gloucestershire.
• Implement organisational objectives and annual plans agreed with the CEO and Trustees.
• Ensure effective communication and coordination across all projects.
• Develop and improve operational systems, processes and procedures.
• Monitor organisational performance and identify opportunities for improvement.
• Preparing annual operational plans
• Reporting KPIs to Trustees
• Supporting business development
• Identifying new income opportunities
• Support the CEO and Trustees through preparation of operational reports, risk registers, policies and annual planning.

Reclaim Furniture Reuse & Trading Operations

• Lead the successful operation and development of Reclaim Furniture Reuse.
• Grow the revenue via new revenue streams including online sales
• Manage the Cheltenham Borough Council bulky waste collection contract.
• Maximise sales, reuse rates, customer satisfaction and operational efficiency.
• Develop volunteer involvement, marketing and online sales opportunities.
• Oversee stock management, logistics, deliveries and collections.
• Ensure the successful relocation and operation of Reclaim at its new premises.

Staff and Volunteer Management

• Line manage operational staff and project coordinators.
• Recruit, support and develop staff and volunteers.
• Conduct supervision, appraisals and performance management.
• Foster a positive, inclusive and high-performing organisational culture.
• Ensure appropriate volunteer recruitment, training and retention systems are in place.

The Greenhouse and Community Programmes

• Oversee the operation and utilisation of The Greenhouse.
• Support the delivery of events, room hire and community activities.
• Ensure funded projects are delivered to agreed outputs and outcomes.
• Oversee the Libraries of Things, Repair Café network and community growing projects.
• Support the development of new programmes, partnerships and earned income opportunities.

Financial Management

• Manage operational budgets and expenditure.
• Work closely with the Treasurer, bookkeeper and CEO to monitor financial performance.
• Produce management information and operational reports.
• Ensure robust financial controls and procedures are maintained.
• Contribute to annual budgeting and financial planning.

Health, Safety and Compliance

• Ensure compliance with health and safety, employment, environmental and charity regulations.
• Maintain organisational policies, procedures and risk assessments.
• Oversee safeguarding, volunteer management and insurance requirements.
• Protect the charity's assets, reputation and operational resilience.

Partnerships and Community Engagement

• Build and maintain positive relationships with partners, funders, local authorities, businesses and community organisations.
• Represent Vision 21 at meetings, events and networking opportunities.
• Support the CEO in developing strategic partnerships and opportunities.

Person Specification

Essential

• Autonomous self-starter: Capable of managing daily operations and executing the strategic plan independently with minimal oversight from the Board.
• Significant experience managing operations, teams or projects.
• Experience managing staff and volunteers.
• Strong financial and commercial awareness.
• Experience managing budgets and organisational performance.
• Excellent organisational and leadership skills.
• Strong communication and relationship-building abilities.
• Ability to work strategically whilst remaining hands-on and practical.
• Commitment to environmental sustainability and community development.
• Full UK driving licence.

Desirable

• Experience within the charity, social enterprise or community sector.
• Experience in retail, reuse, circular economy or waste reduction activities.
• Experience managing contracts or service delivery.
• Knowledge of health and safety and compliance management.
• Experience working with trustees, governance structures or boards.

Key Relationships

The General Manager will work closely with:

• CEO (strategic leadership, fundraising and organisational development)
• Board of Trustees
• Treasurer and Finance Volunteers
• Reclaim staff and volunteers
• Project Coordinators
• Cheltenham Borough Council
• Funders and community partners

Success Measures

The postholder will be expected to:

• Maintain financial sustainability across operational activities.
• Successfully manage Reclaim's relocation and performance.
• Grow volunteer recruitment and retention.
• Increase utilisation and income generation from The Greenhouse.
• Deliver funded project outputs and outcomes.
• Maintain high standards of health, safety and compliance.
• Support the long-term growth and resilience of Vision 21 Gloucestershire.