Volunteer support manager jobs

Supporter Care Officer

Salary: £28,360 

Hybrid – two days per week in our Letchworth Office

Full time (35 hours a week)

Permanent

Flexible working considered

Are you a people person with a can-do attitude? Do you have some experience of fundraising, or are you looking to start your fundraising career? We have the perfect role for you!
 

Join our friendly team
We are looking for someone with strong communication and relationship building skills, who will enjoy enthusing others to support our cause. Ideally you will have experience in a similar role either within the charity sector or health environment, but for the right person, relevant transferable skills and an enthusiastic approach are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.
 

Our charity
MS Trust is a UK charity which brings together expertise from every angle to help everyone feel more in control of their MS, today and every day. Through trusted information and compassionate support, the training of new MS healthcare professionals, and research rooted in real experience – we're here for every MS. Every day.

The role

The Supporter Care Officer plays a vital role in ensuring our supporters and volunteers feel valued, inspired and motivated to continue their involvement with MS Trust, by delivering exceptional supporter care and stewardship. As a key member of the Events and Community Fundraising Team, you will provide essential support for third-party events and individuals fundraising within their communities, ensuring every supporter receives the guidance and encouragement they need to succeed.
 

What we can offer

· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.

· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.

· Death in Service benefit.

· Enhanced maternity, paternity and adoption pay.

· Sick pay.

· Hybrid working.

· Employee assistance Programme

· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.

· Learning and development policy to develop all staff.

· Cycle to work scheme, Volunteering day and Season ticket loans.

To find out more and apply

Please visit our website to download a job pack and application form (CVs will not be considered).

As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.

Closing date: 6 April 2026 (5pm)

First Interviews: 14 & 15 April 2026

Second Interviews: 21 April 2026

Do you want to help UK Churches engage with God’s mission throughout the world? Can you help BMS World Mission continue to make Jesus known and improve the quality of life for thousands of people? If you want to connect and enthuse churches with Jesus’ global mission then we want to hear from you!

At BMS we are passionate about mission and working for a world where all can experience faith in Christ and the abundant life only he provides.  We want to inspire UK Baptist Churches about their role in global mission and their partnership in bringing about transformation through BMS World Mission.

This role works with the Church Engagement Manager to create multiple points of connection for UK Churches and church-based volunteers to engage with BMS and with our story of mission. It will create and maintain relationships with churches and key Baptist leaders to help ensure they recognise BMS as an organisation which can take them deeper in their understanding of mission and global transformation.

For this role, knowledge of BMS’ supporter base, experience of the evangelical aspects of BMS’ mission and full support of its missionary work are crucial. 

We are seeking an individual with the following experience and skills:

• Communication and interpersonal skills: You will be a confident speaker with excellent communication and interpersonal skills, enabling you to build meaningful relationships between BMS and leaders across BMS-supporting churches.
• Christian ministry: You have significant insight into the Christian ministry and experience working with churches including Baptist Churches.
• Passion: You have a global vision, a heart for mission, and a passion for the role of the UK church in a growing world church.
• Strategic planning: You are a strategic thinker capable of developing and implementing a plan for our approach to Church engagement and volunteer development.
• Safeguarding knowledge: You have proven knowledge of up-to-date safeguarding processes and their application.

This is a varied and rewarding role, perfect for someone with a dedication to making a positive difference in the Christian community.

The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.

If would like to discuss this role further, please feel free to contact John Settatree, Church Engagement Manager.

Location: This role can be office-based or hybrid but the role holder must be based in the United Kingdom, with regular UK travels

We are happy to appoint a candidate who lives too far from Didcot to attend the office regularly if they are willing to attend key events such as induction days and team away days (typically 4 times per year). The cost of travel to BMS Didcot whether on a regular basis or infrequently, would be borne by the employee.

The Trust of St Benedict’s Abbey, Ealing, wishes to appoint a Safeguarding professional as a permanent position to continuously ensure that Ealing Abbey and its works are comprehensively assured to be safe environments for all.

The post is to be the Safeguarding lead responsible for ensuring the highest standards of safeguarding across all activities of Ealing Abbey. It is to promote an effective culture of safeguarding that protects the health and wellbeing of everyone who comes into contact with the Abbey, ensuring they can live free from harm and abuse. It is to support victim survivors, helping to bring their voices to the forefront in all our safeguarding work.

The role is to assist the Safeguarding Trustee, providing strategic leadership, policy oversight, governance, and cultural development in safeguarding. It is to ensure compliance with national legislation and the “One Church” Approach of the Catholic Church of England and Wales articulated through the Catholic Safeguarding Standards Agency (CSSA) within the safeguarding framework of the Abbey charitable trust.

This part-time role allows for flexible working hours appropriate for fulfilling the responsibilities outlined in the job description. There is the possibility for hybrid working.

Salary of between £40-48k FTE depending on experience.

Required from June 2026

Equity, Diversity and Inclusion Officer

Salary: £37,264 (£46,580 FTE)

Hours: 30 hours (4 days) per week

Location: Oxford

Job description

Join our team as an EDI Officer!

The EDI Officer role focuses on enhancing equity in health access and outcomes for all social groups within the local community, particularly in OUH palliative care services. The post holder will collaborate closely with palliative medicine colleagues to develop and lead projects aimed at improving EDI aspects across all Palliative Care departments.

This will be achieved by implementing the five-year EDI strategy plan, which supports hospice teams in integrating EDI considerations in all areas of care. Additionally, the role involves contributing to Trust-wide Health Inequalities initiatives through collaboration with the Trust’s EDI colleagues and Patient Experience Team and various internal and external stakeholders to meet EDI and health inequalities objectives.

What you'll do

· Equity, Diversity and Inclusion Oversee the implementation of the EDI Strategy for the Palliative Medicine Department to ensure services meet the needs of the diverse population in the catchment area.

· Service Planning and Development, Project Management: Take responsibility for the development and implementation of projects and service improvements with an EDI focus as agreed with line manager or Clinical Lead.

· Data Collection and Analysis: Review and analyse data on groups with protected characteristics and/or who may experience palliative care health inequalities within our catchment.

· Engagement: Identify and work to engage individuals and carers who are experiencing/are at risk of experiencing health inequalities in end of life and palliative care.

Why you'll love working with us

• Growth and Development: If you have the knowledge of design trends, skills for designing digital and printed materials and are eager to expand your skills, this role offers a fantastic development opportunity.
• Make a Difference: Your work will directly contribute to raising funds for Sobell House Hospice, helping us make a significant impact in the community.

Our core values

• Continuous Improvement: We have a ‘growth mentality’. We embrace feedback and positive change and are continually looking for improved ways of working.
• Integrity: We are honest, transparent and accountable for our actions and outcomes.
• Collaboration: We believe together is better. Working with colleagues, partners and our community to achieve more.
• Impact: We aim to make a positive difference to the lives of others through our work.
• Compassion: We treat ourselves and others with kindness, respect, empathy and care

What we offer

• Generous Holiday Entitlement: 36 days including 8 Bank Holidays (pro rata).
• Pension: 7% employer contribution to help you secure your future.
• Sick Pay: Up to 6 weeks in any rolling 12 months after completing probation.
• Additional Benefits: Access to our Employee Assistance Programme, Death in Service benefit, the Cycle to Work scheme and more
• Training and Development: We are keen to support individuals developing into roles and progressing through the organisation

If you’re ready to bring your passion, skills, and enthusiasm to our team, we’d love to hear from you! Apply now and be part of something truly special at Sobell House Hospice.

Neo-Natal Support Worker 

£24,000 pa + Company Car and benefits (including 25 days annual leave and pension)

This role covers the South West of London, including Chelsea & Westminster catchment area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.

Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

About you

You’re an experienced workforce or policy professional with a strong track record of leading teams, delivering complex projects and driving improvement. Ideally, you’ll bring experience of workforce planning in a healthcare setting. You’re comfortable analysing and interpreting data and can turn it into clear, meaningful insights that support decision making, policy development and advocacy. You have a strategic mindset, excellent organisational skills and the ability to manage multiple priorities.

A natural collaborator, you build strong working relationships with a wide range of stakeholders, from senior clinicians and volunteers to external organisations and internal colleagues. You communicate clearly, support change and help develop positive, high performing teams.

You’re able to bring together strategy, operations and stakeholder engagement and are motivated by the opportunity to deliver and further shape the College’s Workforce Strategy. Committed to high standards, equality, transparency and continuous improvement, you’ll play a key role in strengthening the College’s workforce intelligence, enhancing member and employer services, and helping ensure pathology has the workforce it needs for the future.

About the College

The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.

The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.

The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.

Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.

The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College.

We are currently aiming to interview on Wednesday 8 April - Thursday 9 April 2026, in person at our offices.

We reserve the right to close the position early if we receive a large number of suitable applications

We’re looking for an inspiring Individual Giving Manager to shape the future of our donor experience and help drive vital income to fund hospice care for children and adults in Bedfordshire, Hertfordshire and Milton Keynes.

In this pivotal role, you’ll lead our individual giving programme, leading integrated fundraising campaigns, creating engaging supporter journeys and championing gold‑standard stewardship. You’ll innovate with digital fundraising, optimise donor retention and grow our successful lottery and appeals programmes.

Working closely with passionate colleagues across Fundraising, Marketing and Data, you’ll use insight, creativity and strategic thinking to bring fresh ideas to life and deliver meaningful results.

Context

Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters.

This is an exciting time to join London’s Air Ambulance Charity. In early 2025, we launched our new 15-year strategy, setting the direction for the service to our 50th anniversary in 2039. This strategy gives us the opportunity to tell the unique story of the service – we see more incidents requiring life-saving care at the scene than any other air ambulance service. London brings unique challenges and our new strategy requires us to tell a broader story of what we do and the impact we have.

Alongside this, we’ve developed an ambitious Engagement Strategy to put the people of London at the heart of our fundraising and marketing. Legacy giving is a critical part of our long-term sustainability, and this role is central to embedding a culture of legacies across the organisation. We’re at the early stages of our legacy programme, so this role presents a real opportunity for someone to grow and develop a successful income stream, as well as ensuring our supporters have meaningful opportunities to make a lasting impact.

About the role

The Senior Legacy Manager will lead the development and delivery of London’s Air Ambulance Charity’s legacy programme, ensuring legacy giving is embedded across fundraising and marketing activity and is front of mind across the organisation.

This role is responsible for managing our legacy marketing programme, working closely with the marketing team to deliver compelling, sensitive and effective activity. The postholder will also oversee our outsourced legacy administration partner, ensuring legacy gifts are processed efficiently, compliantly and in line with best practice, through regular performance monitoring and review.

Working across the Fundraising and Marketing Directorate, the Senior Legacy Manager will champion legacies as a vital form of support, collaborating closely with all teams in the directorate. This will include working with the major donor team to identify and develop high-value legacy opportunities and supporting the community engagement team to integrate in-memory and legacy messaging into the community talks programme and engagement activity within the community.

The role also plays a key part in connecting our legacy and in-memory programmes, working with the community engagement team and the Deputy Director to develop a joined up in-memory strategy that ensures a coherent and compassionate supporter experience.

About the person

You’ll be an experienced and confident legacy fundraising professional with a passion for building long-term impact. You’ll be a strong collaborator who can influence across teams and seniority levels, and a persuasive advocate for the importance of legacy giving. You’ll combine strategic thinking with hands on delivery, ensuring legacy activity is well planned, insight led and supporter centred. Comfortable working across disciplines and a self-starter, you’ll play a key role in embedding a culture of legacies across London’s Air Ambulance Charity.

Reporting to: Head of Communications & Individual Giving
Location: Hybrid, minimum 40% in office in Welwyn Garden City

Principal responsibilities and duties

Budget Management

• With the Head of Comms & Individual Giving, set annual budgets and programmes of activity, actively monitoring performance against these and adapting approach as necessary
• Plan, monitor and control expenditure as appropriate and manage income against set budget, KPIs; providing regular revised projections and narrative for the Senior Leadership Team and trustees as required
• Analyse individual giving performance, reporting as required and using the results to improve practice, including evaluation of cost effectiveness and sustainability

Communicating and building relationships

• Cultivate and steward meaningful relationships with individual donors to maintain their engagement and support and ensure a stable and growing donor base
• Create compelling fundraising materials and appeals targeted at individual donors
• Provide excellent donor stewardship through timely acknowledgement of gifts, personalised communication and recognition efforts.
• Develop and deliver a plan of regular communications for recurring givers and high-value donors
• Represent the charity at Willow or third-party events, to promote fundraising products and talk to potential supporters about ways they can get involved
• Manage relationships with suppliers, agencies and partners

Programme Development

• Conduct regular reviews of income streams and put recommendations into action
• Work with other members of the fundraising team to develop a successful stewardship programme across all supporter types
• Develop and execute strategies to solicit and secure donations from individual donors across various online and offline channels
• Promote and manage our in-memory products, enabling donors to remember their loved ones whilst supporting Willow
• Develop a regular giving programme, executing strategies to acquire, retain, and upgrade individual donors
• Grow our legacy programme and increase the number of people leaving a gift to Willow
• Develop our digital fundraising programme, bringing more supporters online

Data management

• Utilise the charity database (RE NXT) to track donor interactions, manage gift processing and generate reports for analysis and decision making
• Work with the Finance Team, Data & Insight Officer and Supporter Care Officer to ensure accurate data recording
• Use data to identify areas of prospective growth and build plans to deliver these
• Adopt a data-led fundraising approach, segmenting data and using supporter journeys to maintain engagement and speak to people about the right products for them
• Monitor donor attrition and implement measures to mitigate disengagement

Additional

• Build excellent working relationships with colleagues across the organisation, creating processes that support efficiencies and collaborative working
• Work with office volunteers to ensure administrative or support tasks are completed in a timely manner
• Keep up to date on developments and trends in fundraising and the charitable sector, and apply these learnings to improve our offering
• Keep up to date and comply with fundraising, GDPR and other relevant legislation,codes of practice and good standards
• Willingness to work flexibly with occasional work outside of core hours
• Undertake any other tasks as required in the interest of the charity

Person Specification

Experience

• Experience working in individual giving fundraising with an excellent working knowledge of donor recruitment, retention and development
• Experience of designing supporter journeys that engage, retain, and inspire donors
• Experience of preparing and managing annual plans and budgets
• Proven project management experience, including design, print and mailing processes
• Experience of working with a CRM system (we use RE NXT) and digital fundraising tools
• Experienced in using data and insight to inform decisions and optimise activity

Knowledge

• Knowledge of fundraising laws and regulations in relation to data protection and compliance
• Knowledge of the Fundraising Regulator and Institute of Fundraising Code of Practice

Skills

• Proven ability to write engaging copy and compelling fundraising asks for different audiences across varied communication channels
• Effective organisational skills and ability to manage time and prioritise work
• Ability to work quickly and accurately under pressure
• Analytical and able to adopt a data-led fundraising approach
• Excellent IT skills including use of a CRM database for both maintenance and interrogation purposes, including data segmentation and reporting

Personal qualities

• A pro-active, self-starter who is comfortable working alone but can also be a team player
• Motivated and target driven
• Personable with excellent ability to engage with supporters and stakeholders with diplomacy, discretion, tact and persuasiveness
• Ability to have a hands-on approach, adapting as necessary to carry out tasks

General

• Hybrid working, with a minimum of two days per week in the office in Welwyn Garden City
• 25 days annual leave, increasing with service, plus bank holidays and discretionary Christmas leave
• Holiday purchase scheme
• Stakeholder pension with matching contributions up to 5%
• Occupational sick pay
• Life Assurance cover of 3 x salary
• Flexible working patterns where appropriate for the role
• Employee Assistance Programme
• Access to financial advice and employee discounts

Job Introduction

The role is an exciting opportunity for an outstanding individual to join the Philanthropy and Partnerships team at Diabetes UK.  With more people living with diabetes and millions more at risk of developing Type 2, our work has never been more needed. You will lead on enhancing the infrastructure, data, research and operations that enable the philanthropy and partnerships team to deepen relationships, secure increased income and deliver an excellent supporter experience. You will ensure compliance with fundraising best practice, support implementation of improved CRM functionality and process improvements to enhance our efficiency and impact as a team and develop data driven prospect research strategies that align donors to key priority ambitions to deliver sustainable growth.

Role description:

In this role you will

• Oversee prospecting and data and information management that underpins all of the Philanthropy and Partnerships teams activities working closely with external partners and internal stakeholders.
• Create and implement innovative and data driven strategies for prospect research, moves management, partnership approval and pipeline development
• Evaluate and provide critical analysis of fundraising and prospecting activity to deliver actionable insight, process innovation and project management
• Create project management plans for funding our ambitions and critical pieces of philanthropy and partnerships operational work
• Line manage a prospect research function
• Actively engage with the wider philanthropy and partnerships team, other directorates and external audiences to maximise opportunities for collaboration and growth.  
   

The ideal candidate:

We are looking for a highly motivated professional who thrives on working in a fast-paced complex environment within a large team. You will need: 

• good knowledge and experience of CRM relationship management, prospect research, philanthropy and partnership fundraising
• demonstrable experience in information and data management, analysis and fundraising operations.
• an ability to work collaboratively with key internal stakeholders, to support the development of relationships between philanthropists, partners and Diabetes UK
• to be an excellent communicator, problem solver, highly accurate and analytical in your work with good project management skills
• to be able to interpret information and make strategic recommendations
• to be flexible, agile and able to adapt to respond to internal and external changes
• to possess a solid understanding of charity legislation, fundraising regulation, and data protection.

For further information about the role please refer to the job description at the end of the page.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and fixed term for 12 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for a Prevention and Intervention Programme Manager to line manage the Advisors (Sexual Violence Liaison Officers) and be responsible for an SVLO programme to support students who have experienced sexual violence, sexual harassment, gender-based violence and/or domestic abuse at any point in their lives. The Programme Manager will need to work closely with the Advice Service Manager to support the Specialist Advisors in working alongside the generalist advice provision. The Programme Manager will oversee the Active Bystander Programme as well as the expansion of new and existing programmes, including developing personalised packages for departments and an attractive offer for external partner organisations. 

Have you got demonstrable experience of working with individuals who have experienced one or more of the following: sexual violence, harassment, gender-based violence or domestic abuse? Have you got an understanding of the impact of sexual violence and sexual harassment on survivors, and how to support them with a trauma informed approach? If the answer is yes, then we want to hear from you. 

Our ideal candidate will continue to develop and embed the trauma-informed Consent and Tackling Sexual Misconduct strand to enhance and grow the Active Bystander Programme. The right candidate will scope and develop propositions for new and innovative prevention and intervention programmes. The successful role holder will also manage the planning and implementation of an SVLO programme, in collaboration with UCL colleagues (such as Student Support and Wellbeing Services, the Casework team, and the Crime Prevention & Personal Safety team). 

Join us and lead the growth of a thriving, mission driven charity. As our Commercial Services Director, you will shape and drive the sustainable income that powers life changing services for older people across Lincolnshire.

Working at both a strategic and operational level, you will provide visionary leadership across Age UK Lincolnshire’s commercial portfolio. Partnering closely with the Chief Executive, Board of Trustees, Executive Team, staff, volunteers and the older people we serve, you will help set organisational direction, identify future opportunities, and ensure strong oversight of performance, policies and priorities.

Reporting directly to the Chief Executive, this commercially focused role is responsible for generating income and overseeing all income producing services within the charity. You will balance ambition with purpose—ensuring that our charitable aims are upheld and that older people remain at the heart of every service and development.

As a key member of the Executive Leadership Team, you will play a central role in shaping, developing and delivering the future of our commercial activities. You will lead the growth of existing services and pioneer new income streams across the region, expanding our reach so that more older people can benefit from high quality support. This position combines strategic innovation with hands on delivery, offering the opportunity to make a significant and lasting impact on the lives of older people in Lincolnshire.

The post-holder needs to be a confident communicator who is self-driven, proactive and dedicated, with an enthusiastic and positive approach to delivering and developing services for older people. Knowledge and experience in the charity sector and business development is desirable. The post-holder would also ideally have knowledge of the Health and Social Care Sector.

Please go to our Age UK Lincolnshire website to view the full recruitment pack.

Job Summary

This is a three-year National Lottery funded role which will support ReMind’s post diagnosis support team to deliver and further develop a programme of interventions and resources for those diagnosed with dementia, their carers and families in communities in BA2, BA3 and BS31.  This role is key to supporting delivery of a suite of annual activities including courses, events, information days and peer support sessions. The post holder will work with the Head of Engagement, Programme Manager and wider project team to contribute towards planning and to deliver support interventions as well as supporting local partnership working, ensuring take-up of interventions and an excellent beneficiary experience.

ReMind UK overview

ReMind UK is an independent charity and internationally renowned centre for research, diagnosis and treatment of neurodegenerative diseases. Our research aims to improve life for people with dementia and their families and carers, and to find drug and non-drug treatments for people with conditions such as Alzheimer's disease and other diseases predominantly affecting older people. Our contracted NHS Memory Clinic service, private memory assessments and allied activities provide support to people affected. We are currently in an ambitious phase of organizational development increasing our impact through clinical and academic research and our post diagnosis support. We work closely with the Universities of Bath, Bristol and other research Institutions, both nationally and internationally and with the Royal United Hospital, Bath.

The Role

This is an exciting and varied role which will suit an organised and compassionate individual who loves working face to face with groups and supporting people to live their best life.  You’ll be an excellent communicator with the ability to engage people in activities ensuring the person with dementia can fully participate as well as carers. As Facilitator, you will use your insight into what works best in supporting those affected by cognitive impairment to support design of our interventions for people diagnosed with a memory condition and those who care for them. You will work closely with staff, volunteers, partners and beneficiaries to deliver accessible, safe and supportive events and course sessions, ensuring that people who engage with the post-diagnosis support programme, connect with others with shared experience, are adequately supported to take part and have fun, and receive appropriate resources to help them to live well with dementia for as long as possible.

KEY RESPONSIBILITIES 

1. Deliver friendly, stimulating, person-centred interventions on behalf of ReMind UK, including courses in local community venues, seasonal group activities and events and Carers Information Days as agreed with the Programme Manager.

2. Take responsibility for opening up, clearing up and locking venues as required.

3. Manage volunteers during sessions ensuring roles are organized and volunteers briefed on activities and schedule.

4. Facilitate sessions including welcoming participants,, greeting guest speakers, introducing and setting up activities, supporting participants and ensuring everyone is able to fully participate with the support of staff and volunteers.

5. Gather feedback from groups and adjust activities or session content and timings as needed to ensure that interventions are tailored to the group and individual needs and preferences are met.

6. Support the Project Team through contributing insight and experience from working closely with beneficiaries in a variety of venues to design year-round evidence-based interventions that meet the needs of participants and funders.

7. Working with the Programme Manager, support awareness raising, researching, initiating and maintaining partnerships with local community groups, health care providers and stakeholders to ensure ReMind UK maximizes reach and creates adequate awareness of the post-diagnosis support programme.

8. Ensure that materials and resources used at events, groups and courses are requested and purchased in good time and taken to each intervention.  

9. Work with the Project Team to ensure attendance and evaluation data is captured at each intervention, allowing time for collection of feedback from participants and ensuring data is accurately captured through processes set out by the Programme Manager for reporting to funders and for continuous improvement of interventions.

10. Contribute to the production of Risk Assessments and mitigations to ensure safeguarding of beneficiaries during interventions.

11. Act on and disseminate any feedback or complaints from beneficiaries using insight to inform changes to interventions or delivery and if a complaint, report to the wider Project Team and manage in accordance with the complaints procedure.

12. Speak to beneficiaries expressing an interest or being referred to the programme to ensure they are appropriately allocated a suitable event or course

13. Gather stories, testimonials and images from interventions and keep up to date records of permissions for use, ensuring these are communicated with the team and input onto the CRM.

14. Any other reasonable duties requested appropriate to the role, your skills and responsibilities.

Interviews will take place Thursday 26th March 

• Salary: £36,500 - £42,500 gross per annum (full-time equivalent[KL1] ), dependent on experience.
• Working pattern: This is a full-time role, based on 5 days per week, 1FTE or 37.5 hours per week. Flexible working arrangements for 0.80FTE (30 hours per week) will be considered upon application.
• Contract: Permanent with 6 months' probation
• Member of: Campaigns and Communications Team, and Fundraising Team
• Reporting to: Head of Campaigns and Communications (Line Manager) and Head of Fundraising
• Direct reports: Digital Officer
• Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.

Safe Passage International (SPI) is recruiting a Digital Mobilisation Manager (Campaigns and Communications) part of both the Campaigns & Communications team and Fundraising team to support and to enable continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum. This role is crucial in enabling continued and sustainable growth in our groundbreaking work to ensure that safe routes to sanctuary exist for all refugees

The Digital Mobilisation Manager will lead Safe Passage’s digital programme, sitting within both our Fundraising and Campaigns teams. They will mobilise supporters through timely actions; manage, develop and grow our digital channels strategically; and be at the centre of meeting our fundraising and campaign goals. They will lead on the development of our digital strategy with oversight from the leadership team, implementing it through expert, hands-on content creation.  

This post is an exciting role, responsible for mobilising campaign actions and helping raise the money needed for Safe Passage to do its important work. You will bring a passion for digital developments and action, motivated to advance refugee rights and support the campaigns and fundraising team with team objectives.  The successful candidate will be proactively progressing digital opportunities and innovations. This is a crucial role for Safe Passage International and an opportunity for the successful candidate to help develop the organisation, mobilising supporter actions to support campaigns and fundraising goals. 

You will work as part of a collaborative Campaigns and Communications Team, Fundraising Team and closely with colleagues across Safe Passage International, including teams in the UK, Greece, and France.

We are looking for good transferrable leadership and organisational skills, as detailed in the

Person Specification. Experience in a similar role would be welcome, but this could also be your first paid position in the NGO sector, or you could be returning to work after time out. A full induction will be provided, alongside a dedicated training budget to support you to grow and develop within your role.

Our work is diverse across all the international locations in which SPI operates.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none), and pregnancy status.

We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.

We respect that people’s identities are not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.

If you would like an informal discussion about the role, please email SPI Human Resources Team. Contact details can be found in the Job Description.

How do I apply?

Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below.

Closing Date:

Sunday 29th March 2026 at 11.59 pm